Valcom IP Solutions VIP-800 User manual

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CAUTION: To reduce the risk of electric shock,
Do not remove cover.
No user serviceable parts inside.
Refer servicing to qualified service personnel.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This symbol indicates that dangerous
voltage constituting a risk of electric
shock is present within this unit.
This symbol indicates that there are
important operating and maintenance
instructions in the literature accompanying
this unit.
ISSUE 3
VIP-800
NETWORKED PAGING ZONE EXTENDER
INTRODUCTION
The VIP-800 enables voice access to a single zone of
one-way paging over an IP-based LAN/WAN. This will
allow page zone extension anywhere on the network.
SPECIFICATIONS
Access Methods
•PBX (VIP-820 connected to a analog station port)
•VIP-810 plus POTS phone set
•600 Ohm Supervised Page Port
•Any of Valcom’s distributed amplified one-way
Page Controls (V-2003A, V-2006A,V-2924A)
Features
•RJ-45 for network connection
•Front panel activity LED
•Network activity LED’s on RJ-45
•Provides audio for up to 150 Valcom one-way
amplified speaker assemblies
•Background music input
•Contact closure or VOX operation of input
•Removable screw terminal connectors provided
for both inputs and outputs
•Page with music output, music mutes during page
•Output control contact closure provided during
paging output
•May be used with 25 or 70 Volt amplifiers
•2.5mm jack for DC power (115VAC TO 24VDC
adapter provided)
NOTE: Even after assigning a static ID address
the unit will not respond to a “Ping” test.
Dimensions/Weight
•1.88" H x 5.50" W x 4.15" D
(4.78cm H x 13.97cm W x 10.54cm D)
•Weight: 0.55 lbs. (0.25 kg)
Nominal Specifications
Input Impedance: 600 Ohms
Input Level: -10dBm nominal
Voice Switch Sensitivity: -21dBm
Music Source Input Impedance: 8 to 600 Ohms
Music Input Level: -10dBm nominal
Output Impedance: 8 Ohms
Output Level: - 10dBm nominal
Nominal Power Requirements
Voltage: 24VDC
Current: 325mA
Environment
Temperature: 0 to +40 Degrees C
Humidity: 0 to 85% non-precipitating
INSTALLATION
NOTE: The telephone system referred to in this
manual is the customer premise equipment such
as an electronic key system, a PBX or a dedicated
single line telephone(s). The VIP-800 is not
intended for direct or indirect connection to the
public telephone network. When used with a
customer premise telephone system such as a
key system or PBX system, these units are
interfaced to the system via a fully protected page
port or system central office port, which is a fully
protected interface device. Also, the host system
must be configured to disallow central office
trunk conferencing in order to prevent indirect
connection to the public network.
Precautionary Designations
Mounting
The VIP-800 was designed for wall or table mounting.
Secure unit to wall studs or a suitable brace away
from heat sources or strong magnetic fields (motors,
fans, power supplies, etc.) with the control and
terminal strip accessible. One wood screw is included
for mounting.

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Power Connections
NOTE: This equipment must be installed near an
AC power outlet due to the power cord being used
as a disconnect device.
• The VIP-800 is provided with a VP-324 for North
American use.
After all required connections have been made,
plug the VP-324 into appropriate AC wall outlet.
PBX Access
When using the VIP-800 with an electronic key
system C. O. line position or PBX Loop Start Trunk
Port, a VIP-810 must be used to interface the
telephone system with the network.
When using the VIP-800 with a PBX Analog Station
Port, a VIP-820 must be used to interface the
telephone system with the network.
Operation
Press line key (electronic key system) or dial trunk
access code (PBX) to connect to the paging
speakers. Make announcement. The VIP-800
automatically disconnects from page when you hang
up. When initiating page from a VIP-820, an open
loop disconnect signal is required from the PBX
station port.
Page Port Access
When accessing the VIP-800 from a telephone
system page port, either VOX or contact closure may
be used to activate the unit.
Operation
Follow the telephone system manufacturer’s
instructions for access to external paging. Make the
announcement and hang up. The VIP-800
automatically disconnects from page.
The VIP-800 voice switching circuit is activated when
the person making the page begins to speak. When
the page is completed or the person stops speaking
for more than two seconds, the paging circuit turns
off. Other functions of the unit remain the same.
Background Music
Background music may be connected locally to the
VIP-800 when using either access method.
Background music mutes when a page is made. A
line level background music source must be
connected locally to each unit.
Connect the output of a low level music source to the
screw terminals marked “Music” on the input terminal
strip on the VIP-800. Adjust music volume control on
the music source to the desired level. Do not connect
the BGM input to a 25/70 Volt or 8 Ohms amplified
output.
Volume Adjustments
The page volume is set by the speakers. Adjust
speakers 1/3 - 1/2 volume initially, test and reset if
necessary for correct page volume.
APPLICATION EXAMPLES
When using the VIP-800 with an electronic key system C. O. line position or PBX Loop Start Trunk Port, a VIP-810
must be used to interface the telephone system with the network. When the electronic key system C. O. line position
or PBX Loop Start Trunk Port is accessed, the VIP-810 will activate the VIP-800.
When using the VIP-800 with a PABX station port, a VIP-820 must be used to interface the telephone system with the
network. When the PBX station port is accessed, the VIP-820 will activate the VIP-800. When the VIP-820 sees an
open loop disconnect signal from the PBX Station Port, the VIP-820 will release.
Network
VIP-810
LAN
OR
WAN
PBX
OR
KEY
SYSTEM
VIP-800
Loop Start Trunk Port
Network
VIP-820
LAN
OR
WAN
PBX
OR
KEY SYSTEM
VIP-800
Analog Station Port

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In this example, the VIP-810 and VIP-800 are connected to the data network as a stand-alone paging system. This
could be installed where network access is available, but telephone access is not.
In these examples, two VIP-800’s are connected to the data network to extend a paging zone to a remote location.
In this example, the VIP-810 is connected to the data network jack already installed and now the network connected
telephone can reach into the existing Valcom V-2924A to access all call priority paging. This configuration could be
used at a guard shack where network access is available, but telephone system access is not.
VIP-810
Network
LAN
OR
WAN
VIP-800
VIP-800 VIP-800
Network
V-2003A
LAN
OR
WAN
Remote Location
Analog
Phone
VIP-800 V-2924A
Override Audio
Page Input
Network
LAN
OR
WAN
VIP-810
PBX
Loop Start Trunk Port
Stand Alone
Telephone (Pots)
VIP-800
V-2003A
Zone 1 Audio
Zone 1 - Extended Audio
VIP-800
Network
LAN
OR
WAN
Building 1 Building 2

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VIP-800
70 VOLT
A
mplifie
r
Zone 1 Audio
Zone 1 - Extended Audio
VIP-800
Network
LAN
OR
WAN
70 VOLT SYSTEM
V-1095
Expander
PBX
Page Port
There are many buildings or areas with existing 70 Volt paging speakers and amplifiers installed. These systems are
often not operational or do not provide adequate coverage. The VIP-800 is ideally suited for integration with
conventional paging products. They can be used to interconnect buildings for paging without the need of additional
wire runs. Once connected through the LAN or WAN, the VIP-800 provides line level outputs and auxiliary contact
closures that can be interfaced with conventional amplifiers. The illustration shown below depicts how integration is
accomplished. From a central location, paging can be accomplished either by specific zone or all call mode.
Note: During initial SETUP, the “Sub-Net Address” and the “Gateway MAC Number (address) of the Sub-Net
Power” must be programmed in the software of each unit locally - on the SubNet on which the unit reside.
TECHNICAL ASSISTANCE
When trouble is reported, verify power is being
supplied to the unit and there are no broken
connections. Check voltages for proper polarity to the
one-way amplified speakers. Table 1 identifies
symptoms of some possible problems with solutions.
If a spare unit is available, substitute a spare unit for
the suspected defective unit.
Assistance in troubleshooting is available from the
factory. Call [phone] and press 1 for Technical
Support or via email at [email protected].
When requesting assistance, you should include all
available information. It is strongly suggested that you
go to the web site and follow the trouble resolution
procedure at http://voip.valcom.com.
Valcom equipment is not field repairable. Valcom,
Inc. maintains service facilities in Roanoke, VA.
Should repairs be necessary, attach a tag to the unit
clearly stating your company name, address, phone
number, contact person and the nature of the
problem. Send the unit to:
Valcom, Inc.
Repair & Return Dept.
5614 Hollins Road
Roanoke, Va. 24019-5056
TABLE 1: TROUBLESHOOTING CHART
SYMPTOM PROBABLE CAUSE AND SOLUTION
1. No output to speakers
2. No music output
A. Check for the presence of audio on the page outputs of the VIP-800 during a
page using a test set. Refer to installation section for connection information.
B. Check the DC voltage at the output of the VP-324. It should be 20 to 28VDC.
A. Using a test set, check for music on the music input terminals.
B. Check that speakers are connected to page outputs.
VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and service for a
period of one year from the date of shipment. The obligation under this warranty shall be limited to the replacement, repair or refund of any
such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus
parts and labor will be applied to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units ‘out of warranty’ are subject to a service charge. The service charge will cover minor repairs (major repairs will be subject to
additional charges for parts and labor).
This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall Valcom, Inc. be liable for any
anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation or
use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should
be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.