Valcom VIP-102B User manual

VIP-102B IP Solutions Setup Tool
Reference Manual

Valcom VIP-102B IP Solutions Setup Tool Reference Manual Ver 6.3.0.0 Page 2
Table of Contents
Overview.............................................................................................................................................................5
System Requirements for Managed VoIP Products..............................................................................................6
Term Definitions...................................................................................................................................................7
Main Application Window.....................................................................................................................................8
Legend Description........................................................................................................................................ 10
Defining Networks for Scanning ..................................................................................................................... 13
Subnet Configuration ..................................................................................................................................... 14
File Menu........................................................................................................................................................... 18
Open ............................................................................................................................................................. 19
Options.......................................................................................................................................................... 21
Prompts..................................................................................................................................................... 23
Startup....................................................................................................................................................... 26
Miscellaneous............................................................................................................................................ 27
Clear File Cache............................................................................................................................................ 28
Print Reports.................................................................................................................................................. 29
Communications Menu ...................................................................................................................................... 30
Scanning for Devices..................................................................................................................................... 32
Updating Devices........................................................................................................................................... 35
Resetting Devices.......................................................................................................................................... 36
Verifying Devices........................................................................................................................................... 38
Network Diagnostics ...................................................................................................................................... 40
Paging Diagnostics........................................................................................................................................ 42
Send Sample Page........................................................................................................................................ 43
View Syslog Messages.................................................................................................................................. 44
Program Firmware......................................................................................................................................... 45
Upload Device Files....................................................................................................................................... 49
Device Menu...................................................................................................................................................... 49
Add Sample Devices...................................................................................................................................... 51
Remove Selected Devices............................................................................................................................. 52
Replace Devices............................................................................................................................................ 53
Ignore List...................................................................................................................................................... 59
Security Menu.................................................................................................................................................... 60
Change Device Passwords ............................................................................................................................ 61
Set Main Tool Password ................................................................................................................................ 62
Manage Secure Communications................................................................................................................... 63
Programming Menu........................................................................................................................................... 64
Assign IP Addresses...................................................................................................................................... 65
Assign New Addresses .............................................................................................................................. 65
Set Devices to DHCP................................................................................................................................. 66

Valcom VIP-102B IP Solutions Setup Tool Reference Manual Ver 6.3.0.0 Page 3
Synchronize Settings.................................................................................................................................. 67
Assign Device Names.................................................................................................................................... 68
Assign Dial Codes.......................................................................................................................................... 69
Assign Local Network Settings....................................................................................................................... 71
Clear DNS Settings........................................................................................................................................ 72
Set Channel Mode......................................................................................................................................... 73
Set System Features...................................................................................................................................... 74
Volume Adjustments...................................................................................................................................... 76
System Menu..................................................................................................................................................... 78
Dial Code Length........................................................................................................................................... 79
System Network Settings............................................................................................................................... 80
Volume Offsets.............................................................................................................................................. 81
Phone Book................................................................................................................................................... 82
Audio Groups................................................................................................................................................. 83
Audio Group Membership .............................................................................................................................. 84
CID Ringing................................................................................................................................................... 85
Code Translation............................................................................................................................................ 86
Control Groups (VIP-848)............................................................................................................................... 87
Conflicts Menu................................................................................................................................................... 89
Dial Code Lengths ......................................................................................................................................... 90
Dial Code Conflicts ........................................................................................................................................ 91
IP Address Conflicts....................................................................................................................................... 92
SIP Address Conflicts.................................................................................................................................... 93
Device Cleanup ............................................................................................................................................. 94
Device Properties .............................................................................................................................................. 95
Summary Tab................................................................................................................................................ 96
Properties Tab............................................................................................................................................... 97
Network Tab.................................................................................................................................................. 99
Network Tab (VIP-848) ................................................................................................................................ 101
Talkback Tab............................................................................................................................................... 103
Channels Tab .............................................................................................................................................. 105
Channels Tab (VIP-854)............................................................................................................................... 108
Inputs Tab.................................................................................................................................................... 109
Inputs Tab (Talkback Speakers)................................................................................................................... 111
Inputs (VIP-848)........................................................................................................................................... 113
Relays Tab .................................................................................................................................................. 114
Relays (VIP-848).......................................................................................................................................... 121
Group Membership Tab............................................................................................................................... 122
SIP Tab ....................................................................................................................................................... 123
SIP Tab (VIP-201, VIP-204)......................................................................................................................... 126

Valcom VIP-102B IP Solutions Setup Tool Reference Manual Ver 6.3.0.0 Page 4
Nortel Tab.................................................................................................................................................... 129
Routing Tab (VEUTM).................................................................................................................................. 131

Valcom VIP-102B IP Solutions Setup Tool Reference Manual Ver 6.3.0.0 Page 5
Overview
Valcom IP Solutions can be used to create full Internet Protocol (IP) paging systems. This is truly the most
flexible approach to installing a paging system. By utilizing an existing data network, paging devices can be
added at any location where a network drop is available. If the requirements of the paging system change, IP
units can simply be disconnected and moved to their new location on the network. Device management is
accomplished over the data network via a Windows based programming tool. Network programming makes it
easy to adjust individual speaker volume, change system audio groups and other device configuration changes
from a centralized location.
Valcom IP Solutions provide easy integration between IP and Analog systems. The Valcom networked Audio
Ports provide a line level output which is suitable for connection to an auxiliary input on any self-amplified or
centrally amplified paging system. This provides the ability to integrate multiple paging systems from other
vendors into a single cohesive system. Components include a variety of SIP compliant one way paging and 2-way
talkback speakers which feature call button capability, line level audio outputs for one way audio expansion, SIP
compliant Ethernet based audio ports for connection to traditionally wired speakers and amplifiers, SIP based
paging servers which allow SIP access of groups of paging zones, FXS and FXO endpoints for non SIP system
access and a control I/O endpoint for interface to other equipment.
All of these endpoints feature the convenience of Power over Ethernet (PoE) operation.
The general procedure for programming Valcom IP devices involves the following steps:
·Install the devices on the network.
·Scan the network using the VIP-102B IP Solutions Tool to create an inventory of the available devices.
·Program the devices with IP addresses and other network information appropriate to the physical network
on which the devices are installed.
·Rescan the network to allow the IP Solutions Tool to retrieve complete device configuration information.
·Configure the individual device settings within the IP Solutions Tool for each device on the network with
the specific settings necessary for the paging system being installed.
·Upload the new configuration to each device from the IP Solutions Tool.
·Restart the device to enable the new configuration settings.
This document explains the programming options available for the various components of the Valcom IP
Solutions product line.

Valcom VIP-102B IP Solutions Setup Tool Reference Manual Ver 6.3.0.0 Page 6
System Requirements for Managed VoIP Products
·Network Hardware Requirements:
10/100 Mbps Ethernet network
·Bandwidth Requirements:
86 kbps per active One Way Page
172 kbps per active Two Way Call
·TCP Requirements:
Port 21 for FTP access
Port 23 for Telnet access
Port 22 for SSH and SCP access (secure)
Port 80 for Web based access
·UDP Requirements:
5 Bi-directional Ports (Factory default 4097, 4098, 4099, 4120, 4121)
·Multicast Requirements:
IGMPv3 enabled network
4 Multicast addresses (Factory default 239.1.1.2, 239.1.1.3, 239.1.1.4, 239.1.1.5)
·Power requirements for IP speakers:
802.3af Power over Ethernet (PoE) compatible network switches or power injectors
·Power requirements for other Valcom Managed VoIP products:
802.3af PoE compatible network switches or VIP-324 VoIP Device Power Supplies
·Other Suggested settings:
Separate VLAN for optimal performance
Provisions for Network Time Protocol (NTP) if utilizing syslog, VoIP clock/speakers

Valcom VIP-102B IP Solutions Setup Tool Reference Manual Ver 6.3.0.0 Page 7
Term Definitions
Audio Group –a group of audio I/O channels combined for the purpose of sending voice or other audio to
multiple channels simultaneously. A common audio group would be “all call”.
Channel –an addressable access point on a Valcom IP paging system endpoint. Endpoints may have one or
more channels. These channels may be audio I/Os, FXO ports, FXS ports, I/O endpoints or SIP Servers. Each
channel must be assigned a unique dial code. For example, a VIP-801 Page Endpoint has a single audio I/O that
may be accessed by an assigned dial code, and therefore is a single channel device. By contrast, a VIP-824
Trunk Endpoint features four FXO ports that may be independently accessed by assigned dial codes, therefore it
is a four channel device. Individual end points have unique IP addresses, however, depending upon the endpoint,
each IP address may represent one, two or four channels.
Control Group –Control Groups allow users to combine relays from I/O Units into groups so that they may be
controlled simultaneously. These are only used with the VIP-848 devices.
Device/Endpoint –a component of a Valcom IP paging system that connects to the Ethernet network.
Dial Code –a numerical address used to communicate with channels. This is sometimes referred to as a
Directory Number or Phone Number. All devices in the system must have the same length of dial code (number
of digits).
DTMF –Dual Tone Multi-Frequency is the combination of two different frequencies to create one tone. This is
also commonly called Tone dialing.
SIP (Session Initiation Protocol) –a standard network protocol for negotiating parameters for Voice over IP
communication.
DSCP (Differentiate Services Code Point) -- Differentiated Services Code Point (DSCP) is a field in an IP packet
that enables different levels of service to be assigned to network traffic. This is achieved by marking each packet
on the network with a DSCP code and appropriating to it the corresponding level of service.

Valcom VIP-102B IP Solutions Setup Tool Reference Manual Ver 6.3.0.0 Page 8
Main Application Window
The layout of the VIP-102B IP Solutions Tool main application window is shown below. The application window is
divided into six sections:
·Menu & Toolbar –displays the pulldown menus for all of the configuration functions available within the
application. The Toolbar icons provide quick access to the most commonly used functions.
·Device Tree View –displays a listing of the Valcom IP devices available to be configured. The devices are
grouped by IP subnet first, then by the device type (speaker, page, trunk, etc).
·Legend –displays a description of the various colors associated with the device icons shown in the device
tree view. The color of the icon indicates its status.
·Device Properties –displays the properties associated with a single device selected in the device tree view.
The display includes tabbed windows for the configuration options applicable for the selected device. All IP
devices will have a Summary, Properties and Network tab. Other tabs are displayed when appropriate for the
device.
·Search –Allows searching for devices in Device Tree by Device Name, MAC Address, IP Address, Host
Name, Dial Code, Channel Description, and SIP Phone Number/Trunk Extension. Search result window will
pop up. (See below). After selecting a search result, the proper device is selected in the tree, and the proper
tab and channel may be selected if necessary.
(Clicking the gear icon will allow setting the number of visible results per category.)
·Status Bar –provides status information on the devices and the network interface selected. Clicking that link
allows to choose from other network interfaces you may have on your PC or laptop. Select the interface you
are connected to that is on the network the device(s) are on.

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Valcom VIP-102B IP Solutions Setup Tool Reference Manual Ver 6.3.0.0 Page 10
Main Application Window
Legend Description
The color of the endpoint icons indicates their current status. In many cases, the VIP-102B will prompt users as
to the proper steps to achieve normal status.
·Status Unknown –indicates that an endpoint that was previously detected in a scan can no longer
communicate with the VIP-102B. This could indicate that the endpoint was in a reset state when the scan
occurred. Rescanning too quickly following a reset can cause endpoints to appear in the status unknown
state.
·Status Normal –indicates that an endpoint has been detected and scanned normally.
·Verification Required –is the status for all endpoints for which the VIP-102B tool does not have complete
information on IP address, firmware version and last configuration date and time. All devices loaded from a
Snapshot file will initially require verification.
·Error Status –indicates a communications error between the VIP-102B and an endpoint. Common causes of
error status include having an incorrect or missing gateway address on the device or routing problems
between subnets.
·Update Required –indicates that the endpoint requires an update. Updating a device involves sending the
programming information from the VIP-102B IP Solutions tool to the Valcom IP device.
·Reset Required –indicates that the endpoint requires a reset. Endpoints that have experienced programming
changes require an update followed by a reset. Endpoints may also be reset by removing power for 60
seconds and then reapplying power.
·Rescan Required –indicates that the VIP-102B tool does not have all of the required information from an
endpoint.
·Invalid Password –indicates that the endpoint’s password does match any of the passwords currently known
by the VIP-102B program.
·Firmware Suggested –for server based devices only