Vanguard VSGF28NTD Operating and maintenance instructions

UNVENTED (VENT-FREE)
GAS FIREPLACE
OWNER’S OPERATION AND
INSTALLATION MANUAL
Save this manual for future reference.
Save this manual for future reference.
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Shown with
optional cabinet
mantel, hearth
base, and trim
accessories.
WARNING: If the information in this manual is not fol-
lowed exactly, a fire or explosion may result causing
property damage, personal injury, or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s in-
structions.
• Ifyoucannotreachyourgassupplier,callthefire
department.
— Installationandservicemustbeperformedbyaquali-
fied installer, service agency, or the gas supplier.
WARNING: Improper installation,
adjustment, alteration, service, or
maintenance can cause injury or
property damage. Refer to this
manualforcorrectinstallationand
operational procedures. For as-
sistanceor additional information
consult a qualified installer, ser-
vice agency, or the gas supplier.
WARNING: This is an unvented
gas-fired heater. It uses air (oxy-
gen) from the room in which it is
installed. Provisions for adequate
combustion and ventilation air
must be provided. Refer to Air for
Combustion and Ventilation sec-
tion on page 4 of this manual.
Thermostatically-
Controlled Models
VSGF28NTD and
VSGF28PTD
with Split Oak Logs
This appliance may be installed in an aftermarket,* permanently located, manufactured
(mobile) home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appli-
ance is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
®
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2
Due to high temperatures, the appliance should be
located out of traffic and away from furniture and
draperies.
Do not place clothing or other flammable material on
ornear theappliance.Never placeanyobjects onthe
heater.
Fireplace front and screen become very hot when
running fireplace. Keep children and adults away
fromhot surfacesto avoidburnsor clothingignition.
Fireplace will remain hot for a time after shutdown.
Allow surfaces to cool before touching.
Carefully supervise young children when they are in
the room with fireplace.
You must operate this fireplace with the fireplace
screenandhoodinplace.Makesurefireplacescreen
and hood are in place before running fireplace.
Keepthe appliancearea clearandfree fromcombus-
tiblematerials,gasoline,andotherflammablevapors
and liquids.
SAFETY INFORMATION
DANGER: Carbon monoxide poisoning may lead
to death!
Carbon Monoxide Poisoning: Early signs of carbon monoxide
poisoningresemble the flu, withheadaches, dizziness,or nausea. If
you have these signs, the fireplace may not be working properly.
Get fresh air at once! Have fireplace serviced. Some people are
more affected by carbon monoxide than others. These include
pregnantwomen,peoplewithheartorlungdiseaseoranemia,those
under the influence of alcohol, and those at high altitudes.
Natural and Propane/LP Gas: Natural and propane/LP gases are
odorless. An odor-making agent is added to the gas. The odor helps
you detect a gas leak. However, the odor added to the gas can fade.
Gas may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this
manual for reference. It is your guide to safe and proper operation
of this fireplace.
WARNINGS
IMPORTANT: Read this owner’s manual carefully and
completelybeforetryingtoassemble,operate,orservice
this fireplace. Improper use of this fireplace can cause
serious injury or death from burns, fire, explosion, elec-
trical shock, and carbon monoxide poisoning.
WARNING: Any change to this heater or its
controls can be dangerous.
WARNING: Donot allowfans toblow directlyinto
the fireplace. Avoid any drafts that alter burner flame
patterns. Ceiling fans can create drafts that alter
burner flame patterns. Altered burner patterns can
cause sooting.
WARNING: Do not use a blower insert, heat
exchanger insert, or other accessory not approved
for use with this fireplace.
TABLE OF CONTENTS
SAFETY INFORMATION
TABLE OF CONTENTS
SAFETY INFORMATION ............................................................ 2
LOCAL CODES........................................................................... 3
UNPACKING ............................................................................... 3
PRODUCT IDENTIFICATION ..................................................... 4
PRODUCT FEATURES .............................................................. 4
AIR FOR COMBUSTION AND VENTILATION ........................... 4
INSTALLATION ........................................................................... 7
OPERATING FIREPLACE ........................................................ 14
INSPECTING BURNERS.......................................................... 16
CLEANING AND MAINTENANCE ............................................ 17
WIRING DIAGRAM ................................................................... 17
TROUBLESHOOTING .............................................................. 18
SPECIFICATIONS .................................................................... 21
REPLACEMENT PARTS .......................................................... 21
SERVICE HINTS....................................................................... 21
TECHNICAL SERVICE ............................................................. 21
ILLUSTRATED PARTS BREAKDOWNAND PARTS LIST ....... 22
ACCESSORIES ........................................................................ 26
OWNER’S REGISTRATION FORM.......................................... 27
WARRANTY INFORMATION...................................... Back Cover
WARNING:Thisproductcontainsand/orgenerates
chemicals known to the State of California to cause
cancer or birth defects, or other reproductive harm.
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3
SAFETY INFORMATION
Continued
1. This appliance is only for use with the type of gas indicated on
the rating plate. This appliance is not convertible for use with
other gases.
2. Do not place propane/LP supply tank(s) inside any structure. Lo-
catepropane/LP supplytank(s)outdoors(propane/LP units only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
•
do not touch any electrical switch; do not use any phone in
your building
• immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions
• if you cannot reach your gas supplier, call the fire department
4. This fireplace shall not be installed in a bedroom or bathroom.
5. Do not use this fireplace as a wood-burning fireplace. Use only
the logs provided with the fireplace.
6. Do not add extra logs or ornaments such as pine cones, ver-
miculite,or rock wool.Using theseadded items cancause soot-
ing. Do not add lava rock around base. Rock and debris could
fall into the control area of fireplace.
7. This fireplace is designed to be smokeless. If logs ever appear
to smoke, turn off fireplace and call a qualified service person.
Note: During initial operation, slight smoking could occur due
to log curing and fireplace burning manufacturing residues.
8. To prevent the creation ofsoot, follow theinstructions in Clean-
ing and Maintenance, page17.
9. Before using furniture polish, wax, carpet cleaner, or similar
products, turn heater off. If heated, the vapors from these prod-
ucts may create a white powder residue within burner box or
on adjacent walls or furniture.
10. This fireplace needs fresh air ventilation to run properly. This
fireplace has an Oxygen Depletion Sensing (ODS) safety
shutoffsystem.The ODSshuts down thefireplace if not enough
fresh air is available. See Air for Combustion and Ventilation,
pages 4 through 6. If fireplace keeps shutting off, see Trouble-
shooting, pages 18 through 20.
11. Do not run fireplace
• where flammable liquids or vapors are used or stored
• under dusty conditions
12. Do not use this fireplace to cook food or burn paper or other
objects.
13. Do not use fireplace if any part has been exposed to or under
water. Immediately call a qualified service technician to in-
spect the fireplace and to replace any part of the control sys-
tem and any gas control which has been under water.
14. Do not operate fireplace if any log is broken. Do not operate
fireplace if a log is chipped (dime-sized or larger).
15. Turn fireplace off and let cool before servicing. Only a quali-
fied service person should service and repair fireplace.
16. Operating fireplace above elevations of 4,500 feet could cause
pilot outage.
17. To prevent performance problems, do not use propane/LP fuel
tanks of less than 100 lbs. capacity (propane/LP units only).
18. Provide adequate clearances around air openings.
SAFETY INFORMATION
LOCAL CODES
UNPACKING
LOCAL CODES
Install and use fireplace with care. Follow all local codes. In the
absence of local codes, use the latest edition of The National Fuel
Gas Code ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
UNPACKING
1. With utility knife, cut the carton all the way around above the
staples on the bottom tray. Lift the carton off the heater. Remove
packing. Note: The hood is located in the packing on the right
hand side of the heater front. Lift the heater off the bottom tray.
2. Locate two screws above top corners of the fireplace screen.
Remove and discard these screws. Lift fireplace screen up and
pull out to remove.
3. Remove protective packaging applied to logs, log base assem-
bly, and fireplace.
4. Remove fireplace hood from carton insert.
5. Check all items forany shipping damage.If damaged, promptly
inform dealer where you bought fireplace.
CAUTION:Donotremovethedataplatesattached
to the heater base assembly. The data plates contain
important warranty and safety information.
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4
AIR FOR COMBUSTION AND
VENTILATION
Today’s homes are built more energy efficient than ever. New mate-
rials,increasedinsulation,andnewconstruction methods help reduce
heat loss in homes. Home owners weather strip and caulk around
windowsanddoorstokeepthecoldairoutandthewarmairin.During
heatingmonths,homeownerswanttheirhomesasairtightaspossible.
WARNING: This heater shall not be installed in a
confined space or unusually tight construction un-
less provisions are provided for adequate combus-
tion and ventilation air. Read the following instruc-
tionstoinsureproperfreshairfor thisandother fuel-
burning appliances in your home.
PRODUCT IDENTIFICATION
PRODUCT FEATURES
AIR FOR COMBUSTION AND VENTILATION
PRODUCT IDENTIFICATION
Figure 1 - Log Base Assembly, Split Oak Set
Figure 2 - Fireplace
Blower
Assembly
Top Louver
Assembly
Fireplace
Hood
Bottom Louver
Assembly
Screen
Assembly
Top Outer
Casing
Firebox
Support
PRODUCT FEATURES
OPERATION
This vent-free fireplace is clean burning. It requires no outside
venting. There is no heat loss out a vent or up a chimney. Heat is
generated by both realistic flames and glowing embers. When used
without the blower, the fireplace requires no electricity making it
ideal for emergency backup heat.
SAFETY DEVICE
ThisfireplacehasapilotwithanOxygenDepletionSensing(ODS)
safety shutoff system. The ODS/pilot is a required feature for vent-
free room heaters. The ODS/pilot system shuts off the fireplace if
there is not enough fresh air.
PIEZO IGNITION SYSTEM
This fireplace has a piezo ignitor. This system requires no matches,
batteries, or other sources to light fireplace.
BLOWER ASSEMBLY
This fireplace has a blower assembly. The blower operates
thermostaticallyandhasavariablespeedcontrol.Theblowercirculates
heatedairfrom the fireplace into theroom.Useofbloweris optional.
THERMOSTAT CONTROL
This fireplace has a thermostat sensing bulb and a control valve. The
thermostat controls the heat output and flame height. This maintains a
consistentroomtemperature.Eventhelowestsettingprovidesrealistic
flamesandglowingembersfromtwoburners.Selectinghighercomfort
settingsallowsfireplacetorunlonger,producinggreaterheatoutput.At
lower comfort settings, the fireplace will run less. This results in
increased heating comfort. This can also result in lower gas bills.
Rear Burner
Rear Log
Middle Log
Front Log
Front Burner
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5
DETERMINING FRESH-AIR FLOW FOR
HEATER LOCATION
Determining if You Have a Confined or
Unconfined Space
Usethiswork sheet todetermineif you haveaconfined or unconfinedspace.
Space:Includestheroominwhichyouwillinstallheaterplusanyadjoining
rooms with doorless passageways or ventilation grills between the rooms.
1. Determine the volume of the space (length x width x height).
Length x Width x Height = ___________ cu. ft. (volume of space)
Example: Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling
height) = 2560 cu. ft. (volume of space)
Ifadditionalventilation to adjoiningroomis supplied withgrillsoropen-
ings, add the volume of these rooms to the total volume of the space.
2. Multiply the space volume by 20 to determine the maximum Btu/Hr
the space can support.
__________ (volume of space) x 20 = (Maximum Btu/Hr the space
can support)
Example: 2560 cu. ft. (volume of space) x 20 = 51,200 (maximum
Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater _____________ Btu/Hr
Gas water heater* _____________ Btu/Hr
Gas furnace _____________ Btu/Hr
Vented gas heater _____________ Btu/Hr
Gas fireplace logs _____________ Btu/Hr
Other gas appliances* + _____________ Btu/Hr
Total = _____________ Btu/Hr
* Do not include direct-vent gas appliances. Direct-vent draws com-
bustion air from the outdoors and vents to the outdoors.
Example:
Gas water heater _____________ Btu/Hr
Vent-free heater + _____________ Btu/Hr
Total = _____________ Btu/Hr
PROVIDING ADEQUATE VENTILATION
The following are excerpts from National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three following ventilation
classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
The information on pages 4 through 6 will help you classify your
space and provide adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough
fresh air for combustion and ventilation. However, in buildings of
unusually tight construction, you must provide additional fresh air.
Unusually tight construction is defined as construc-
tion where:
a. walls andceilings exposedtothe outsideatmosphere
have a continuous water vapor retarder with a rating
of one perm (6 x 10-11 kg per pa-sec-m2) or less with
openings gasketed or sealed and
b. weather stripping has been added on openable win-
dows and doors and
c. caulking or sealants are applied to areas such as
joints around window and door frames,between sole
platesand floors,between wall-ceilingjoints,between
wall panels, at penetrations for plumbing, electrical,
and gas lines, and at other openings.
If your home meets all of the three criteria above, you
must provide additional fresh air. See Ventilation Air
From Outdoors , page 6 .
Ifyour homedoes notmeet allofthe threecriteria above,
proceed to Determining Fresh-Air Flow for Fireplace
Location , column 2.
AIR FOR COMBUSTION AND
VENTILATION
Continued
40,000
28,000
68,000
AIR FOR COMBUSTION AND VENTILATION
Providing Adequate Ventilation
Determining Fresh-Air Flow for Heater Location
Confined Space and Unconfined Space
The National Fuel Gas Code, ANSI Z223.1/NFPA 54 defines a
confined space as a space whose volume is less than 50 cubic feet
per 1,000 Btu per hour (4.8 m3per kw) of the aggregate input rating
of all appliances installed in that space and an unconfined space as
aspacewhosevolumeisnotlessthan50cubicfeetper1,000Btuper
hour (4.8 m3per kw) of the aggregate input rating of all appliances
installed in that space. Rooms communicating directly with the
space in which the appliances are installed*, through openings not
furnishedwith doors, areconsideredapartof the unconfinedspace.
* Adjoining rooms are communicating only if there are doorless
passageways or ventilation grills between them.
While it is good to make your home energy efficient, your home
needs to breathe. Fresh air must enter your home. All fuel-burning
appliances need fresh air for proper combustion and ventilation.
Exhaustfans,fireplaces,clothesdryers,andfuelburningappliances
drawairfromthehousetooperate.Youmustprovideadequatefresh
air for these appliances. This will insure proper venting of vented
fuel-burning appliances.
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VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfined space.
When ventilating to an adjoining unconfined space, you must
provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor on the wall connecting the two spaces
(see options 1 and 2, Figure 3). You can also remove door into
adjoining room (see option 3, Figure 3). Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion
and Ventilation for required size of ventilation grills or ducts.
Figure 4 - Ventilation Air from Outdoors
Figure 3 - Ventilation Air from Inside Building
Outlet
Air Ventilated
Attic
Outlet
Air
Inlet
Air
Inlet Air Ventilated
Crawl Space
To
Crawl
Space
To Attic
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Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills
Into Adjoining
Room,
Option 1
12"
12"
AIR FOR COMBUSTION AND
VENTILATION
Continued
WARNING: If the area in which the heater may be
operated is smaller than that defined as an uncon-
fined space or if the building is of unusually tight
construction,provideadequatecombustionandven-
tilation air by one of the methods described in the
National Fuel Gas Code, ANSI Z223.1/NFPA 54 Sec-
tion 5.3 or applicable local codes .
4. Compare the maximum Btu/Hr the space can support with the actual
amount of Btu/Hr used.
__________________ Btu/Hr (maximum the space can support)
__________________ Btu/Hr (actual amount of Btu/Hr used)
Example: 51,200 Btu/Hr (maximum the space can support)
73,000 Btu/Hr (actual amount of Btu/Hr used)
Thespace in the above exampleis aconfined space because the actualBtu/
HrusedismorethanthemaximumBtu/Hr the space cansupport.Youmust
provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the
extra space provides an unconfined space, remove door to adjoining
roomor add ventilation grills between rooms. SeeVentilationAir From
Inside Building.
B. Vent room directly to the outdoors. See Ventilation Air From Outdoors.
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room
unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can
support, the space is an unconfined space. You will need no additional fresh
air ventilation.
AIR FOR COMBUSTION AND VENTILATION
Determining Fresh-Air Flow for Heater Location (Cont.)
Ventilation Air
Ventilation Air From Outdoors
Provideextrafreshairbyusingventilationgrills orducts. Youmust
provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor. Connect these items directly to the
outdoorsorspacesopentotheoutdoors.Thesespacesincludeattics
and crawl spaces. Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation
for required size of ventilation grills or ducts.
IMPORTANT: Do not provide openings for inlet or outlet air into
attic if attic has a thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
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7
7
INSTALLATION
Note: Your fireplace is designed to be used in zero clearance
installations.Wallorframingmaterialcanbeplaceddirectlyagainst
any exterior surface on the rear, sides, or top of your fireplace,
except where standoff spacers are integrally attached. If standoff
spacers are attached to your fireplace, these spacers can be placed
directly against wall or framing materials.
Use the dimensions shown for rough openings to create the easiest
installation (see Built-In Fireplace Installation, page 10).
CAUTION: This fireplace creates warm air cur-
rents.Thesecurrentsmoveheattowallsurfacesnext
to fireplace. Installing fireplace next to vinyl or cloth
wall coverings or operating heater where impurities
(suchas,butnotlimited to,tobaccosmoke, aromatic
candles, cleaning fluids, oil or kerosene lamps, etc.)
in the air exist, may discolor walls or cause odors.
WARNING: A qualified service person must in-
stall fireplace. Follow all local codes.
WARNING: Never install the fireplace
•in a bedroom or bathroom
•in a recreational vehicle
•where curtains, furniture, clothing, or other flam-
mable objects are less than 42 inches from the
front, top, or sides of the fireplace
•in high traffic areas
•in windy or drafty areas
WARNING: These models h ave a three-prong,
grounded electrical plug. This plug helps protect you
against electrical shock. Only connect plug to a prop-
erly grounded, three-prong receptacle. Do not cut or
remove the grounding prong from this plug.
NOTICE: This heater is intended for use as supple-
mental heat. Use this heater along with your primary
heating system. Do not install this heater as your
primary heat source. If you have a central heating
system, you may run system’s circulating blower
while using heater. This will help circulate the heat
throughoutthehouse.Intheeventofapoweroutage,
you can use this heater as your primary heat source.
Figure 5 - Installing Hood
Screw
Hood
Rail
IMPORTANT: Vent-freeheatersadd moisture to the air. Although
this is beneficial, installing fireplace in rooms without enough
ventilation air may cause mildew to form from too much moisture.
See Air for Combustion and Ventilation, pages 4 through 6.
IMPORTANT: Make sure the fireplace is level. If fireplace is not
level, log set will not work properly.
CHECK GAS TYPE
Usethe correct gas type(natural orpropane/LP). Ifyour gas supply
is not correct, do not install fireplace. Call dealer where you bought
fireplace for proper type fireplace.
ELECTRICAL HOOKUP
This fireplace has a blower assembly with an electrical cord. The
electrical cord is five feet in length. You must locate fireplace within
reachofa 120-volt grounded electrical outlet. If not,you must install
anelectricaloutletwithinreachoffireplacepowercord. TheGA3555
outletaccessory may beusedforbuilt-ininstallation when ablower
is installed.
INSTALLING HOOD
InstallhoodtorailalreadyinstalledinfireplaceasshowninFigure 5.
Use 3 Phillips screws provided.
INSTALLATION
Check Gas Type
Electrical Hookup
Installing Hood
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8
INSTALLATION
Continued
Figure 7 - Attaching Brass Trim to Fireplace
Figure 6 - Assembling Brass Trim
IMPORTANT: If you are recessing the firebox in a wall, do not attach
brass trim at this time. See page 10 for built-in fireplace installation.
Note: Theinstructions belowshow assembling andattaching brass
trim to fireplace.
1. Remove packaging from three pieces of brass trim.
2. Locate four brass screws, two adjusting plates with set screws,
and two shims in the hardware packet.
3. Align shim under adjusting plate as shown in Figure 6.
4. Slide one end of adjusting plate/shim in slot on mitered edge
of top brass trim (see Figure 6).
5. Slide other end of adjusting plate/shim in slot on mitered edge
of side brass trim (see Figure 6).
6. While firmly holding edges of brass trim together, tighten both
set screws on the adjusting plate with slotted screwdriver.
7. Repeat steps 1 through 6 for other side.
8. Tighten trim hanging screws (#10 x 6.25 shoulder) into holes
in cabinets. Place the assembled trim onto fireplace cabinet.
Align hanging notches on trim with hanging screws on side of
fireplace (see Figure 7). Push trim firmly into place, sliding
hanging notches over hanging screws.
ASSEMBLING AND ATTACHING OPTIONAL
BRASS TRIM
(Included with Mantel Accessory)
Side Brass
Trim Top Brass
Trim
Slot
Mitered Edge
Slot
Shim
Set Screws
Adjusting
Plate
CONVENTIONAL FIREPLACE INSTALLATION
Conventionalinstallationofthisfireplaceinvolvesinstallingfireplace
along with the corner or cabinet mantel with hearth base accessories
against a wall in your home (see Accessories, page 26). Follow the
instructions below to install the fireplace in this manner.
Note: The instructions below show installation using the cabinet
mantel and the G3000F/G3001U/G3004W/G3006F/G3007U se-
ries hearth base accessories. The hearth base accessory shown is
optional for this installation. You can install fireplace and cabinet/
corner mantel directly on the floor. The corner mantel accessory
cannot be installed with the G3000F/G3001U/G3004W/G3006F/
G3007U hearth base. The corner mantel can be paired with the
G3008F/G3009U/G3010F corner hearth base. If mounting fire-
place and cabinet or corner mantel to the floor, an optional G3005
Slim Base kit may be installed.
INSTALLATION CLEARANCES
WARNING: Maintain the minimum clearances. If
you can, provide greater clearances from floor, ceil-
ing, and adjoining wall.
Carefully follow the instructions below. This will ensure safe
installation.
Minimum Clearances For Side Combustible
Material, Side Wall, and Ceiling
A. Clearances from the side of the fireplace cabinet to any com-
bustible material and wall should follow diagram in Figure 8.
Example: The face of a mantel, bookshelf, etc. is made of
combustible material and protrudes 3 1/2" from the wall. This
combustible material must be 4" from the side of the fireplace
opening (see Figure 8).
B. Clearances from the top of the fireplace opening to the ceiling
should not be less than 42 inches.
Figure 8 - Minimum Clearance for Combustible to Wall
*Minimum 16 inches from Side Wall
*
Example
Trim Hanging Screws
Assembled
Brass Trim
Hanging Notches
on Trim
INSTALLATION
Assembling and Attaching Optional Brass Trim
Installation Clearances
Conventional Fireplace Installation
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9
9
Figure 9 - Placing Hearth Base Accessory Against Wall
Electrical Outlet
Hearth Base Rigid Pipe and
Gas Shutoff Valve
Gas Line
Access Hole
INSTALLATION
Continued
Figure 10 - Installing Cabinet Mantel
Cabinet
Mantel
1. Assemble cabinet mantel, hearth base, and trim accessories.
Assembly instructions are included with each accessory.
2. When installing blower, install a properly grounded, 120 volt
three-prong electrical outlet at fireplace location if an outlet is
not there. If possible, locate outlet so cabinet mantel will cover
it when installed (see Figure 9).
3. Install gas piping to fireplacelocation.Thisinstallationincludes
an approved flexible gas line (if allowed by local codes) after
the equipment shutoff valve. The flexible gas line must be the
last item installed on the gas piping. See Installing Gas Piping
to Fireplace Location, page 11.
4. Place hearth base accessory against wall at installation loca-
tion. Cut an access hole in hearth top to run gas line to fire-
place (see Figure 9). Make sure to locate access hole so cabi-
net mantel will cover it when installed. Note: You can secure
base to floor using wood screws. Countersink screw heads and
putty over.
5. Route gas line through access hole in hearth base.
6. Center cabinet mantel on hearth base (see Figure 10). Make
sure mantel is flush against wall.
7. Break off nailing flanges (see Figure 11) with hammer or pliers.
8. Place cardboard or other protective material on top of hearth
base. Carefully set fireplace on protective material, with back
of fireplace inside mantel opening.
9. If blower is installed, route blower electrical cord through ac-
cess holes in either side of fireplace. Note: Bushing may be
moved if necessary. Plug electrical cord into electrical outlet.
10. Carefully insert fireplace into cabinet mantel (Figure 12). Be
careful not to scratch or damage hearth base, cabinet mantel,
or any laminate trim on hearth base. Remove protective mate-
rial from top of hearth base and from front of fireplace (if any).
Note: You can secure fireplace to hearth or floor. Open lower
louver. Locate screw holes in bottom of base. Tighten wood
screws through these holes and into hearth or floor.
11. Attach gas line from fireplace gas regulator to gas supply. See
Connecting Fireplace to Gas Supply, page 12.
12. Check allgas connectionsfor leaks.See Checking GasConnec-
tions, pages 12 and 13.
Figure 12 - Inserting Fireplace Into Cabinet Mantel
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Figure 11 - Location of Nailing Flanges
Nailing
Flanges
INSTALLATION
Conventional Fireplace Installation (Cont.)
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Mantel Clearances for Built-In Installation
Ifplacingmantel above built-in fireplace, youmust meet minimum
clearance between mantel shelf and top of fireplace opening.
If your installation does not meet the below minimum clearances,
you must:
• raise the mantel to an acceptable height,
OR
• remove the mantel.
Figure 14 - Rough Opening for Installing in Corner
Figure 15 - Attaching Fireplace to Wall Studs
Figure 16 - Minimum Mantel Clearances for Built-In Installation
Mantel Shelf
13" 16" 19" 21"
2 1/2"
6"
8"
10"
Minimum Non-
Combustible
Material
Note:
All Vertical measure-
ments are from top of
fireplace opening to
bottom of mantel shelf.
Nailing
Flanges
Nails or Wood
Screws
INSTALLATION
Continued
BUILT-IN FIREPLACE INSTALLATION
Built-in installation of this fireplace involves installing fireplace
into a framed-in enclosure. This makes the front of fireplace flush
withwall.Ifinstallingamantelabovethefireplace,youmustfollow
the clearances shown in Figure 16 . Follow the instructions below
to install the fireplace in this manner.
Actual Framing
Height 32 3/8" 33"
Front Width 34 5/16" 35 1/2"
Depth 16 11/16" 17 3/4"
1. Frame in rough opening. Use dimensions shown in Figure 13
for the rough opening.
If installing in a corner, use dimensions shown in Figure 14,
page 10 for the rough opening. The height is 33" which is the
same as the wall opening above.
2. If using blower, install and properly ground GA3555, three-
prong 120 volt electrical outlet, in fireplace. Follow instruc-
tions included in kit.
3. Install gas piping into fireplace location. This installation in-
cludes an approved flexible gas line (if allowed by local codes)
after the equipment shutoff valve. The flexible gas line must
be the last item installed on the gas piping. See Installing Gas
Piping to Fireplace Location, page 11.
4. Carefully set fireplace in front of rough opening with back of
fireplace inside wall opening.
Figure 13 - Rough Opening for Installing in Wall
5. Plug electrical cord into electrical outlet installed in step 2.
6. Carefully insert fireplace into rough opening.
7. Attach flexible gas line to gas supply. See Connecting Fire-
place to Gas Supply, page 12.
8. Attach fireplace to wall studs using nails or wood screws
through holes in nailing flange (see Figure 15).
9. Check all gas connections for leaks. See Checking Gas Con-
nections, pages 12 and 13.
10. Install brass trim after final finishing and/or painting of wall
(see Figure 7, page 8).
INSTALLATION
Built-In Fireplace Installation
39
3/8
"27
7/8
"
55
5/8
"
35
1/2
"
35
1
/ 2 "
17
3
/ 4 "
33"
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11
WARNING: This appliance requires a 1/2" NPT
(National Pipe Thread) inlet connection to the pres-
sure regulator.
WARNING: A qualified service person must con-
nect fireplace to gas supply. Follow all local codes.
CAUTION: Never connect propane/LP fireplace
directlyto thepropane/LP supply.This heaterrequires
anexternalregulator(not supplied).Installthe external
regulator between the heater and propane/LP supply.
WARNING:Neverconnectnaturalgasfireplaceto
private (non-utility) gas wells. This gas is commonly
known as wellhead gas
Pipe Tee
Nipple Cap Joint
INSTALLATION
Continued
CAUTION: Use only new, black iron or steel pipe.
Internally-tinnedcoppertubingmaybeusedincertain
areas. Check your local codes. Use pipe of 1/2" diam-
eterorgreatertoallowpropergasvolumetofireplace.
If pipe is too small, undue loss of volume will occur.
INSTALLING GAS PIPING TO FIREPLACE
LOCATION
Figure 17 - External Regulator with Vent Pointing Down
Propane/LP
Supply
Tank
External
Regulator
Vent Pointing
Down
Installation Items Needed
Beforeinstallingfireplace,makesureyouhavetheitemslistedbelow.
• external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap (optional)
• tee joint
• pipe wrench
* ACSAdesign-certifiedequipmentshutoffvalvewith1/8"NPTtap
is an acceptable alternative to test gauge connection. Purchase the
optional CSA design-certified equipment shutoff valve from your
dealer. See Accessories, page 26.
For propane/LP units, the installer must supply an external regula-
tor. The external regulator will reduce incoming gas pressure. You
must reduce incoming gas pressure to between 11 and 14 inches of
water. If you do not reduce incoming gas pressure, heater regulator
damage could occur. Install external regulator with the vent point-
ing down as shown in Figure 17. Pointing the vent down protects it
from freezing rain or sleet.
Figure 18 - Gas Connection
* Purchase the optional CSA design-certified equipment shutoff
valve from your dealer. See Accessories, page 26.
** Minimum inlet pressure for purpose of input adjustment.
Installation must include an equipment shutoff valve, union, and
plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge
hook up. NPT tap must be upstream from fireplace (see Figure 18).
WARNING: Usepipejointsealantthat isresistant
to liquid petroleum (LP) gas.
We recommend that you install a sediment trap in supply line as
showninFigure18.Locatesedimenttrapwhereitiswithinreachfor
cleaning.Installinpipingsystembetweenfuelsupplyandfireplace.
Locatesediment trap where trappedmatter isnot likelyto freeze. A
sediment trap traps moisture and contaminants. This keeps them
from going into fireplace gas controls. If sediment trap is not
installed or is installed wrong, fireplace may not run properly.
Natural Gas
From Gas Meter (5" w.c. to
10.5" w.c. Pressure
Propane/LP
From External Regulator
(11"w.c.** to 14"w.c. Pressure)
3" Minimum
Sediment Trap
INSTALLATION
Installing Gas Piping to Fireplace Location
CSA Design-Certified
Equipment Shutoff
Valve With 1/8" NPT
Tap*
IMPORTANT: Install equipment shutoff valve in an accessible
location. The equipment shutoff valve is for turning on or shutting
off the gas to the appliance.
Checkyourbuildingcodesforanyspecialrequirementsforlocating
equipment shutoff valve to fireplaces.
Apply pipe joint sealant lightly to male NPT threads. This will
prevent excess sealant from going into pipe. Excess sealant in pipe
could result in clogged fireplace valves.
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Pressure Testing Gas Supply Piping System
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect fireplace with its appliance main gas valve (control
valve)andequipmentshutoffvalve fromgassupplypipping.Pres-
sures in excess of 1/2 psig will damage fireplace gas regulator.
2. Cap off open end of gas pipe where equipment shutoff valve
was connected.
3. Pressurize supply piping system by either opening propane/LP
supplytankvalve for propane/LP gas or openingmain gas valve
located on or near gas meter for natural gas, or by using com-
pressed air.
4. Check all joints of gas supply piping system.Apply noncorrosive
leak detection fluid to all joints. Bubbles forming show a leak.
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping and connections,
internal and external to unit, for leaks after installing
or servicing. Correct all leaks at once.
WARNING: Neverusean openflametocheck for
a leak. Apply a noncorrosive leak detection fluid to
all joints. Bubbles forming show a leak. Correct all
leaks at once.
CONNECTING FIREPLACE TO GAS SUPPLY
Installation Items Needed
• 5/16" hex socket wrench or nut-driver
• Phillips screwdriver
• sealant (resistant to propane/LP gas, not provided)
1. Remove fireplace screen. Remove two screws that hold fire-
place screen in place for shipping. These screws are located
near top of screen. Discard screws. Lift fireplace screen up
and pull out to remove.
2. Remove screws that attach log base assembly to fireplace (see
Figure 19). Carefully lift up log base assembly and remove
from fireplace (see Figure 19).
Note: If adding the G8000 series brick liner accessory, install it
now. Follow instructions in G8000 accessory kit.
CAUTION: Do not pick up log base assembly by
burners. This could damage burners. Only handle
base by grates.
3. Route gas line (provided by installer) from equipment shutoff
through one of the access holes.
Figure 19 - Removing Log Base Assembly From Fireplace
Figure 20 - Attaching Flexible Gas Lines Together
4. Attach flexible gas line to gas supply (see Figure 20). Check
connection of flexible gas line attached to gas regulator of fire-
place (see Figure 20).
5. Check all gas connections for leaks. See Checking Gas Con-
nections.
6. Replace log base assembly back into fireplace. Feed flexible
gas line into fireplace base area while replacing log base assem-
bly. Make sure the entire flexible gas line is in fireplace base
area. Reattach log base assembly to fireplace with screws re-
moved in step 2.
To Fireplace
Gas Regulator Flexible Gas Line from
Equipment Shutoff Valve
Equipment Shutoff
Valve Provided by
Installer
➞
➞
Natural Gas
To Gas Meter
Propane/LP
To External
Regulator
NOTICE: Most building codes do not permit con-
cealed gas connections. A flexible gas line is pro-
vided to allow accessibility from the fireplace (see
Figure20). Theflexible gassupplylineconnectionto
the equipment shutoff valve should be accessible.
INSTALLATION
Continued
INSTALLATION
Connecting Fireplace to Gas Supply
Checking Gas Connections
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13
Equipment Shutoff Valve
Propane/LP
Supply Tank
INSTALLATION
Continued
Figure 21 - Equipment Shutoff Valve
ON
POSITION
OFF
POSITION
Open
Closed
Equipment Shutoff
Valve
Figure 23 - Checking Gas Joints (Propane/LP Gas Only)
Gas Control Valve
5. Correct all leaks at once.
6. Reconnect fireplace and equipment shutoff valve to gas sup-
ply. Check reconnected fittings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 21).
2. Pressurizesupplypipingsystembyeitheropeningpropane/LPsup-
ply tank valve for propane/LP gas or opening main gas valve lo-
catedon or near gas meterfor natural gas,or using compressedair.
3. Check all joints from gas meter for natural or propane/LP supply
to equipment shutoff valve (see Figure 22 or 23).Apply noncorro-
siveleak detection fluid toalljoints.Bubblesforming show a leak.
4. Correct all leaks at once.
Pressure Testing Fireplace Gas Connections
1. Open equipment shutoff valve (see Figure 21).
2. Open main gas valve located on or near gas meter for natural
gas or open propane/LP supply tank valve.
3. Make sure control knob of fireplace is in the OFF position.
4. Check all joints from equipment shutoff valve to gas control
valve (see Figure 22 or 23). Apply noncorrosive leak detec-
tion fluid to all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light fireplace (see Operating Fireplace, page 16). Check all
other internal joints for leaks.
7. Turn off fireplace (see To Turn Off Gas to Appliance, page 15).
INSTALLATION
Checking Gas Connections (Cont.)
Installing Logs
Figure 22 - Checking Gas Joints (Natural Gas Only)
Equipment
Shutoff Valve
Gas Control Valve
Gas Meter
INSTALLING LOGS
WARNING: Failure to position the parts in accor-
dancewiththesediagramsorfailuretouseonlyparts
specifically approved with this heater may result in
property damage or personal injury.
Each log is marked with a number. These numbers will help you
identify the log when installing. It is very important to install these
logs exactly as instructed. Do not modify logs. Only use logs
supplied with heater.
1. Place front log (#1) on top of the grate. Make sure the notches
in the bottom of the log fit over the grate prongs (see Figure
24, page 14). Push back of logs flush with metal grate bars.
2. Rest middle log (#2)behindmetalpostsongrateassembly. Make
sure the grooves in the bottom of the log fit over the grate. Bring
the log forward next to the metal posts (see Figure 25, page 14).
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A. This appliance has a pilot which must be lighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area
for gas. Be sure to smell next to the floor because some gas
is heavier than air and will settle on the floor.
WHAT TO DO IFYOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in
your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire de-
partment.
C. Useonly yourhand to pushin or turnthe gas controlknob.
Never use tools. If the knob will not push in or turn by
hand, don’t try to repair it, call a qualified service techni-
cian or gas supplier. Force or attempted repair may result
in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system
and any gas control which has been under water.
WARNING:Ifyoudonotfollowthese instructions
exactly, a fire or explosion may result causing prop-
erty damage, personal injury or loss of life.
FOR YOUR SAFETY
READ BEFORE LIGHTING
OPERATING FIREPLACE
Front Log (#1)
Grate
Prongs Metal Grate Bars
Figure 24 - Installing Front Log (#1)
Notch
Middle Log (#2)
Metal Post
Grate
Figure 25 - Installing Middle Log (#2)
Rear Log (#3)
Grate Prong
Grate Prong Groove in
Back of Log
Groove in
Back of Log
Figure 26 - Installing Rear Log (#3)
3. Slide the grooves in the back of the rear log (#3) against the rear
grate prongs. Make sure the log fits securely over the prongs
(see Figure 26). Make sure log is completely vertical and not
leaning in toward burner where the flame will touch the log.
4. Install fireplace screen by slipping notches of fireplace screen
over screws on front of fireplace (see Figure 27).
INSTALLATION
Continued
Groove Groove
INSTALLATION
Installing Logs (Cont.)
Operating Fireplace
For Your Safety Read Before Lighting
Figure 27 - Installing Fireplace Screen
Notches
Screws for
Mounting
Screen
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15
Figure 29 - Pilot
CAUTION: Do not try to adjust heating levels by
using the equipment shutoff valve.
LIGHTING
INSTRUCTIONS
WARNING: You must operate this fireplace with
the fireplace screen in place. Make sure fireplace
screen is installed before running fireplace.
NOTICE: During initial operation of new fireplace,
burning logs will give off a paper-burning smell.
Orange flame will also be present. Open window to
vent smell. Operate fireplace on HI position to burn
off odor. This will only last a few hours.
1. STOP! Read the safety information, page 14 column 2.
2. Make sure equipment shutoff valve is fully open.
3. Turn control knob clockwise
Clockwise
to the OFF position
(see Figure 28).
4. Wait five (5) minutes to clear out any gas. Then smell for
gas, including near the floor. If you smell gas, STOP! Fol-
low “B” in the safety information, page 14 column 2. If you
don’t smell gas, go to the next step.
5. Turn control knob counterclockwise
C-clockwise
to the PI-
LOT position. Press in control knob for five (5) seconds
(see Figure 28).
Note: If running fireplace for first time, there will be air in
gasline.You may needtopressin controlknob for30 seconds
or longer. This will allow air to bleed from the gas system.
6. Continue pressing control knob in. Press and release ignitor
button. This will light pilot. The pilot is attached to the front
burner.Ifneeded,keeppressingignitorbuttonuntilpilotlights.
Note: If pilot does not stay lit, contact a qualified service
person or gas supplier for repairs. Until repairs are made,
lightpilotwith match.To light pilotwith match, see Manual
Lighting Procedure, column 2.
7. Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob.
Note: If pilot goes out, repeat steps 3 through 7. This fire-
placehas asafety interlock system. Wait one(1) minutefor
system to reset before lighting pilot again.
• If control knob does not pop out when released, contact
a qualified service person or gas supplier for repairs.
8. Turn control knob counterclockwise
C-clockwise
to desired
heating level.The burners should light. Set control knob to
any heat level between HI and LO.
Figure 28 - Control Knob and Ignitor Button Location
Ignitor Button Control
Knob
Ignitor Electrode Pilot Burner
OPERATING FIREPLACE
Continued
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Fireplace
Turn control knob clockwise
Clockwise
to the OFF position.
Shutting Off Burners Only (pilot stays lit)
Turn control knob clockwise
Clockwise
to the PILOT position.
You can set the thermostat control knob to any comfort level
between HI and LO. The thermostat will gradually modulate
the heat output and flame height from higher to lower settings,
or pilot, in order to maintain the comfort level you select. The
idealcomfortsettingwillvarybyhouseholddependinguponthe
amount of space to be heated, the output of the central heating
system, etc.
Note: Selecting the HI setting will cause the burner to remain
on without modulating down in most cases.
THERMOSTAT CONTROL
OPERATION
OPERATING FIREPLACE
Lighting Instructions
To Turn Off Gas to Appliance
Thermostat Control Operation
Manual Lighting Procedure
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 5 under Lighting Instructions,
column 1.
2. Depress control knob and light pilot with match.
3. Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob. Now follow
step 8 under Lighting Instructions, column 1.
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If front burner flame pattern is incorrect, as shown in Figure 33
• turn fireplace off (see To Turn Off Gas to Appliance, page 15)
• see Troubleshooting, pages 18 through 20
INSPECTING BURNERS
Check pilot flame pattern and burner flame patterns often.
PILOT FLAME PATTERN
Figure 30 shows a correct pilot flame pattern. Figure 31 shows an
incorrect pilot flame pattern. The incorrect pilot flame is not
touching the thermocouple. This will cause the thermocouple to
cool. When the thermocouple cools, the fireplace will shut down.
If pilot flame pattern is incorrect, as shown in Figure 31
• turn fireplace off (see To Turn Off Gas to Appliance, page 15)
• see Troubleshooting, pages 18 through 20
Note: The pilot flame on natural gas units will have a slight curve,
but flame should be blue and have no yellow or orange color.
Figure 30 - Correct Pilot Flame Pattern (Propane/LP Shown)
Figure 31 - Incorrect Pilot Flame Pattern (Propane/LP Shown)
Pilot Burner
Thermocouple
Pilot Burner
Thermocouple
FRONT BURNER FLAME PATTERN
Figure 32 shows correct front burner flame pattern. Figure 33
shows incorrect front burner flame pattern. The incorrect burner
flame pattern shows yellow tipping at top of blue flame.
WARNING: If front burner flame pattern shows
yellow tipping, your fireplace could produce increased
levels of carbon monoxide. Follow instructions at bot-
tomofthispage.Yellowflameonrearburnerisnormal.
NOTICE: Do not mistake orange flames with yellow
tipping. Dirt or other fine particles are burned by
fireplace, causing brief patches of orange flame.
Figure 33 - Incorrect Front Burner Flame Pattern
Figure 32 - Correct Front Burner Flame Pattern
Yellow Tipping At
Top of Blue Flame
OPERATING FIREPLACE
Continued
Locate the blower switch by opening lower louver on fireplace.
Blower switch is located at lower left inside louver door.
This thermostat-controlled blowerhas a variable speed control
with an ON/OFF switch. The blower will start when the
thermostat senses a sufficient increase in firebox temperature.
Note: It is safe to operate fireplace with blower turned off.
However,theblowerhelpsdistributeheatedairfromthefireplace.
Note: Periodically check the louvers of the firebox and remove
any dust, dirt, or other obstructions.
BLOWER
OPERATION
WARNING: This fireplace has a three-prong,
groundedelectricalplug.Thisplughelpsprotectyou
against electrical shock. Only connect plug to a
properly grounded, three-prong receptacle. Do not
cut or remove the grounding prong from this plug.
OPERATING FIREPLACE
Blower Operation
INSPECTING BURNERS
Pilot Flame Pattern
Front Burner Flame Pattern
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17
CLEANING AND MAINTENANCE
Cleaning Burner Injector Holder and Pilot Air Inlet Hole
Logs
WIRING DIAGRAM
WARNING: Turn off fireplace and let cool before
cleaning.
CAUTION: Youmust keepcontrolareas, burners,
and circulating air passageways of fireplace clean.
Inspect these areas of fireplace before each use.
Havefireplaceinspectedyearlybyaqualifiedservice
person. Fireplace may need more frequent cleaning
due to excessive lint from carpeting, bedding mate-
rial, pet hair, etc.
CLEANING BURNER INJECTOR HOLDER
AND PILOT AIR INLET HOLE
The primary air inlet holes allow the proper amount of air to mix with
thegas.Thisprovidesacleanburningflame.Keeptheseholesclearof
dust, dirt, lint, and pet hair. Clean these air inlet holes prior to each
heatingseason.Blockedairholeswillcreatesoot.Werecommendthat
youcleantheuniteverythreemonthsduringoperationandhaveheater
inspected yearly by a qualified service person.
We also recommend that you keep the burner tube and pilot
assembly clean and free of dust and dirt. To clean these parts we
recommendusingcompressedairnogreaterthan30PSI.Yourlocal
computer store, hardware store, or home center may carry com-
pressed air in a can. You can use a vacuum cleaner in the blow
position. If using compressed air in a can, please follow the direc-
tionsonthecan.Ifyoudon'tfollowdirectionsonthecan, youcould
damage the pilot assembly.
1. Shut off the unit, including the pilot.Allow the unit to cool for
at least thirty minutes.
2. Inspect burner, pilot, and primary air inlet holes on injector
holder for dust and dirt (see Figure 34).
3. Blow air through the ports/slots and holes in the burner.
4. Check the injector holder located at the end of the burner tube
again. Remove any large particles of dust, dirt, lint, or pet hair
with a soft cloth or vacuum cleaner nozzle.
CLEANING AND
MAINTENANCE
Figure 34 - Injector Holder On Outlet Burner Tube
Burner
Tube
Primary Air Inlet Holes
Ports/Slots
Injector Holder
Figure 35 - Pilot Inlet Air Hole
Burner Tube
LOGS
• If you remove logs for cleaning, refer to Installing Logs, pages
13 and 14, to properly replace logs.
• Replace log(s) if broken or chipped (dime-sized or larger).
Pilot
Assembly Pilot Air Inlet
Hole
Ports/Slots
5. Blow air into the primary air holes on the injector holder.
6. In case any large clumps of dust have now been pushed into
the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the pilot flame
indicates dust and dirt in the pilot assembly. There is a small pilot
airinletholeabouttwoinchesfromwherethepilotflamecomesout
ofthepilotassembly(seeFigure 35). With the unit off, lightly blow
airthroughtheairinlethole.Youmayblowthroughadrinkingstraw
if compressed air is not available.
WIRING DIAGRAM
Red
Variable
Fan Switch Fan Switch
(N.O.)
Green
White
On
110/115
V.A.C.
Blower
Motor
Black
Off
12
Black Blue
CAUTION: Label all wires prior to disconnection
when servicing controls. Wiring errors can cause
improper and dangerous operation. Verify proper
operation after servicing.
Figure 36 - Blower Wiring Diagram for Thermostat-Controlled
Models
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POSSIBLE CAUSE
1. Ignitor electrode not connected to igni-
tor cable
2. Piezo ignitor nut is loose
3. Ignitor cable pinched or wet
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned wrong
1. Gas supply turned off or equipment
shutoff valve closed
2. Control knob not in PILOT position
3. Control knob not pressed in while in
PILOT position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not correct
1. Control knob not fully pressed in
2. Control knob not pressedin longenough
3. Equipment shutoff valve not fully open
4. Thermocouple connection loose at con-
trol valve
5. Pilot flame not touching thermocouple,
which allows thermocouple to cool,
causing pilot flame to go out. This prob-
lem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot
6. Thermocouple damaged
7. Control valve damaged
8. On thermostat models, safety interlock
system has been triggered
REMEDY
1. Reconnect ignitor cable
2. Tightennut holding piezo ignitorto base
panel of log set. Nut is located behind
base panel
3. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Replace pilot assembly
1. Turn on gas supply or open equipment
shutoff valve
2. Turn control knob to PILOT position
3. Press in control knob while in PILOT
position
4. Continue holding down control knob.
Repeat igniting operation until air is
removed
5. Contact local propane/LP gas company
6. Clean ODS/pilot (see Cleaning and
Maintenance, page 17) or replace ODS/
pilot assembly
7. Replace gas regulator
1. Press in control knob fully
2. After ODS/pilot lights, keep control
knob pressed in 30 seconds
3. Fully open equipment shutoff valve
4. Hand tighten until snug, then tighten 1/4
turn more
5. A) Contact local natural or propane/LP
gas company
B) Clean ODS/pilot (see Cleaning and
Maintenance, page 17) or replace ODS/
pilot assembly
6. Replace pilot assembly
7. Replace control valve
8. Wait oneminute forsafety interlocksys-
tem to reset. Repeat ignition operation
OBSERVED PROBLEM
When ignitor button is pressed, there is no
spark at ODS/pilot
When ignitor button is pressed, there is
spark at ODS/pilot but no ignition
ODS/pilot lights but flame goes out when
control knob is released
TROUBLESHOOTING
WARNING: Turn off fireplace
andletcoolbeforeservicing.Only
aqualifiedservicepersonshould
service and repair fireplace.
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot.ThiscandamageODS/
pilot unit.
Note: For additional help, visit DESA
HeatingProducts’technicalservice web
site at www.desatech.com.
Note: Alltroubleshootingitemsarelistedin
order of operation.
TROUBLESHOOTING
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19
19
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
One or both burners do not light after ODS/
pilot is lit
Delayed ignition of one or both burners
Burner backfiring during combustion
Yellow flame in front burner during burner
combustion
Slightsmokeorodorduringinitialoperation
Fireplace produces a whistling noise when
burners are lit
Whitepowderresidueformingwithinburner
box or on adjacent walls or furniture
Dark residue on logs or inside of fireplace
Note: After removing all causes of residue
deposits, completely clean fireplace and ap-
plianceofallresiduebeforereusingappliance.
REMEDY
1. Clean burner(s) (see Cleaning and Main-
tenance, page 17) or replace burner
orifice(s)
2. Contact local natural or propane/LP gas
company
3. Contact qualified service person
1. Contact local natural or propane/LP gas
company
2. Clean burner(s) (see CleaningandMain-
tenance, page 17) or replace burner
orifice(s)
3. Contact qualified service person
1. Clean burner (see Cleaning and Mainte-
nance, page 17) or replace burner orifice
2. Replace damaged burner
3. Replace gas regulator
1. Check burner(s) for dirt and debris. If
found, clean burner(s)(see Cleaning and
Maintenance, page 17)
2. Replace gas regulator
1. Problem will stop after a few hours of
operation
1. Turn control knob to LO position and
let warm up for a minute
2. Operate burners until air is removed
from line. Have gas line checked by lo-
cal natural or propane/LP gas company
3. Observe minimum installation clear-
ances (see pages 8 through 10)
4. Clean burners (see Cleaning and Main-
tenance, page 17) or replace burner
orifice(s)
1. Turn heater off when using furniture
polish, wax, carpet cleaners, or similar
products
1. Properly locate logs (seeInstalling Logs,
pages 13 through 15)
2. Eliminate source of drafts around heater
3. Clean out air holes at burner inlet. Peri-
odically repeat as needed
4. Remove blockage
POSSIBLE CAUSE
1. Burner orifice(s) clogged
2. Inlet gas pressure is too low
3. Mislocated crossover tube
1. Manifold pressure is too low
2. Burner orifice(s) clogged
3. Mislocated crossover tube
1. Burner orifice is clogged or damaged
2. Damaged burner
3. Gas regulator defective
1. Not enough air
2. Gas regulator defective
1. Residues from manufacturing processes
and logs curing
1. Turning control knob to HI position
when burners are cold
2. Air in gas line
3. Air passageways on fireplace blocked
4. Dirty or partially clogged burner
orifice(s)
1. When heated, vapors fromfurniture pol-
ish, wax, carpet cleaners, etc. may turn
into white powder residue
1. Improper log placement
2. Drafts or other air currents affecting
flame pattern
3. Air holes at burner inlet blocked
4. Burner flame holes blocked
TROUBLESHOOTING
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20
TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your
building.
•Immediatelycallyourgassupplierfromaneighbor’sphone.Followthe
gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operatingfireplacewhereimpuritiesinairexistmaycreateodors.Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc.,createfumes.Thesefumesmaymixwithcombustionairandcreateodors.Theseodors
will disappear over time.
POSSIBLE CAUSE
1. Metal expanding while heating or con-
tracting while cooling
1. Fireplace burning vapors from paint, hair
spray, glues, cleaners, chemicals, new
carpet, etc. (See IMPORTANT state-
ment above)
2. Gas leak. See Warning statement
above
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak. See Warning statement
above
2. Control valve defective
1. Foreign matter between control valve
and burner
2. Gas leak. See Warning statement
above
1. Not enough combustion/ventilation air
OBSERVED PROBLEM
Fireplace produces a clicking/ticking noise
just after burners are lit or shut off
Fireplace produces unwanted odors
Fireplace shuts off in use (ODS operates)
Gas odor even when control knob is in OFF
position
Gas odor during combustion
Moisture/condensationnoticedonwindows
REMEDY
1. This is common with most fireplaces. If
noise is excessive, contact qualified ser-
vice person
1. Open window and ventilate room. Stop
using odor causing products while fire-
place is running
2. Locate and correct all leaks (see Check-
ing Gas Connections, pages 12 and 13)
1. Openwindowand/ordoor for ventilation
2. Contact local propane/LP gas company
3. Clean ODS/pilot (see Cleaning and
Maintenance, page 17)
1. Locate and correct all leaks (see Check-
ing Gas Connections, pages 12 and 13)
2. Replace control valve
1. Take apart gas tubing and remove
foreign matter
2. Locate and correct all leaks (see Check-
ing Gas Connections, pages 12 and 13)
1. Refer to Air for Combustion and Venti-
lation requirements (page 4)
TROUBLESHOOTING
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