Vax VX13 Installation instructions

VX13
Air Silence
Powered Head
Let’s get started
vax.com.au
vax.co.nz

Let’s talk safety
Basic
safety
precautions
Don’ts
Do’s
Please keep instructions for further use and use only as
instructed in this guide. This vacuum cleaner is intended for
household use only and NOT for commercial or industrial use
• Only use the vacuum cleaner indoors on dry surfaces and
keep the area you’re cleaning well lit
• Keep ngers, hair and loose clothing away from moving parts
and openings whilst using the vacuum cleaner
• Only Vax recommended tools should be used with this vacuum cleaner
8Don’t use this vacuum cleaner if it has been dropped,
damaged or left outdoors
8Don’t run over the power cord or use vacuum cleaner if the
power cord or plug is damaged. Please contact our Customer
Care Line on: AU: 1300 361 505 NZ: 0800 800 900
(Mon-Fri: 8.30am to 5pm)
8Don’t handle the plug or use the vacuum cleaner with wet hands
8Don’t pull or carry this vacuum cleaner by the power cord.
Don’t use the power cord as a handle, pull the power cord
around corners, sharp edges or close a door over the power
cord. Don’t unplug vacuum cleaner by pulling on the power cord
8Don’t vacuum plaster dust, concrete dust or any other building
or vitreous materials.
8Don’t vacuum our, baking soda or any other powder-based
carpet refresher or deodoriser.
3Turn o all controls on the vacuum cleaner before
disconnecting or connecting the power cord
3Always keep the power cord away from the brushes whilst
using your vacuum cleaner. After use always wrap the power
cord around the cord clips provided
3Always make sure all lters are in place before use
3Always make sure the brushbar is set to hard oor when
using your vacuum on the stairs and take extra care when
positioning the vacuum cleaner on the stairs

• This appliance is not intended for use by children and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved. Children should
be supervised to ensure they do not play with the appliance
• Vax recommends the use of a Residual Current Device rating of 30mA or less
• If the supply cord is damaged, it must be replaced by the manufacturer, or
similarly qualied person in order to avoid a hazard, or invalidating the warranty
8Don’t use this vacuum cleaner if it has been dropped,
damaged or left outdoors
8Don’t run over the power cord or use vacuum cleaner if the
power cord or plug is damaged. Please contact our Customer
Care Line on: AU: 1300 361 505 NZ: 0800 800 900
(Mon-Fri: 8.30am to 5pm)
8Don’t handle the plug or use the vacuum cleaner with wet hands
8Don’t pull or carry this vacuum cleaner by the power cord.
Don’t use the power cord as a handle, pull the power cord
around corners, sharp edges or close a door over the power
cord. Don’t unplug vacuum cleaner by pulling on the power cord
8Don’t vacuum plaster dust, concrete dust or any other building
or vitreous materials.
8Don’t vacuum our, baking soda or any other powder-based
carpet refresher or deodoriser.
8Don’t vacuum up any ammable or combustible materials
(lighter uid, petrol, kerosene etc.) or use the vacuum cleaner
in an area with explosive vapours or liquid
8Don’t vacuum up hot coals, ash, cigarette butts, matches or smoking hot
burning items or use in an area where there may be harmful uids (chlorine,
bleach, and ammonia drain cleaner)
8Don’t attempt to remove blockages with sharp objects as this may cause
damage to your vacuum cleaner
8Don’t vacuum up hard or sharp objects such as glass, nails, screws or coins etc
8Don’t use the vacuum cleaner with incorrect voltage as this may result in damage
or injury to the user. The correct voltage is listed on the machine rating label
CAUTION: This hose contains electrical connections:
– Do not use to suck up water
– Do not immerse in water for cleaning
– The hose should be checked regularly and must not be used if damaged
3Always switch o the vacuum cleaner before disconnecting or connecting the
hose and accessories
3Keep all openings clear and free from debris as this may aect the airow/suction
3Use only SAA approved 10amp extension cords, non-approved extension
cords may overheat. Care should be taken to arrange the extension cord as
it could be a trip hazard
3Store the vacuum cleaner in a cool, dry area. If lters have been cleaned as per
instructions in this user guide, ensure they are thoroughly dry before storing away

Thank you for buying this Air Silence.
Taking care of your carpets and hard oors
The Air Silence is designed to make vacuuming carpets and hard oors regularly, as eective
and ecient as possible and this user guide will help you get the most out of your machine.
Maintaining your carpets and hard oors will ensure they keep their appearance for longer.
You’ve chosen the carpets and hard oor for your home for a reason and Vax will help you
take good care of them.
Taking care of your Air Silence
Also inside this guide are instructions on maintaining your new machine, so that it’s always ready
when you are to tackle your carpets and hard oors.
We’re here if you need us
For troubleshooting simply visit or call:
Australia: 1300 361 505* New Zealand: 0800 800 900*
vax.com.au vax.co.nz
*Monday – Friday: 8:30am -5:00pm
Calls are charged at the standard local rate. Please make note of the serial
number and model number of the product before calling.

Contents
Let’s talk safety
Getting to know your machine
Getting started
Using your machine
Taking care of your machine
Let’s talk technical
Accessories
What to do if it goes wrong
Getting in touch
Air Silence Powered Head
Included with
your machine
Pre-motor lter
Post-motor lter
Initial Setup for normal operation
1. Use the base accessories.
– Shortest hose
– Extension tube set to shortest practicable length.
2. Clean lters installed.
3. Dust receptacle empty.
4. All Bleeds must be closed.
5. Floor heads/tools set to Carpet Mode for carpet cleaning.
6. Mechanical Agitation turned ON for carpet cleaning.
7. Floor heads/tools set to Hard Floor Mode for hard oor cleaning.
8. Mechanical Agitation turned OFF for hard oor cleaning.
Accessory hose
and handle
Telescopic
extension tube
Powered Head
3-in-1 tool
Hardoor
brush

Getting to know your machine
Name Vax Air Silence Powered Head
Voltage 220-240V~50Hz
Wattage 800W
Cord length 6m
Weight 5.5kg
Technical Specication
Subject to technical change without notice.
Motorised Powerhead Attachment
Accessories & Consumables
*To purchase consumables and accessories, please visit vax.com.au /vax.co.nz
Post-motor lter (hidden)
Carry handle
Floor head parking slot
Power on/o button Cord rewind button
Post-motor lter cover
and release button
Wattage 120W
Voltage 220-240V~50Hz
Filter Pack
Model no. VX12F
Dirt container
release button
Dirt container
Pre-motor lter (hidden)
Separator and shroud
Handle
Hose
Telescopic extension tube
Vent cover
Powered Head on/o button
Powered Head

Assembling your machine
Press both buttons at the
end of hose and insert into
hose entry point.
Insert handle into
telescopic extension tube.
Press button on telescopic
extension tube and adjust
to required length.
Insert the other end of
the telescopic tube into
the oorhead until it clicks
into place.
PLEASE READ ‘LET’S TALK SAFETY’ AT THE BEGINNING BEFORE USE
Carrying your machine
Always use the carry handle to lift and carry your vacuum cleaner. Do not use the dirt container release handle.
The dirt container should be locked into place before lifting the vacuum cleaner by the carry handle.
Getting started
*To purchase consumables and accessories, please visit vax.com.au /vax.co.nz

Using your machine
Unwind the power cord.
Do not pull further than
the yellow marker.
Plug into mains and press
the on/o button to switch
the machine on.
For use on carpets activate
brush by pressing Powered
Head on/o button. For
use on hard oors,
deactivate brush.
How to use
When unwinding the power
cord always pull out to
the yellow marker but
no further.
Using accessories
Slide vent cover on hose
grip open to reduce
suction if required.
Choose an accessory and
push onto the telescopic
extension tube or hose.
CAUTION
Before you begin cleaning
• Always switch o and unplug the vacuum cleaner before connecting or disconnecting the hose/attachments, or removing
and emptying the dirt container.
• The vacuum cleaner is equipped with a thermal cut-out. If for any reason the vacuum cleaner does overheat the thermostat
will automatically turn the vacuum cleaner o. If this happens, switch the vacuum cleaner o and unplug from electrical
socket. Remove and empty the dirt container also check the vacuum cleaner for blockages. Allow the vacuum cleaner to
cool for approximately 1 hour (if you have cleaned the lters please wait 24 hours for the lters to fully dry before putting
back into the vacuum).
• Pre-motor lter requires cleaning at least every 3 months (depending of level of use).
• If the vacuum cleaner is blocked, switch o and unplug before removing the blockage.
• When using the accessories always make sure the brushbar is switched to the o position.
IMPORTANT: The base of the vacuum cleaner should always be positioned at on the oor when starting and in use.
The dirt container should be locked into place before lifting the vacuum cleaner by the carry handle.
CAUTION: When the vacuum and powered head are switched on never leave the powered
head in one position for long periods of time. The powered head brush should be ON for
carpets and OFF for hard oors.
CAUTION: The vacuum cleaner hose handle contains electrical connections. The hose handle is not a serviceable part.
CAUTION: The vacuum cleaner telescopic extension tube contains electrical connections. The telescopic extension
tube is not a serviceable part.

Lift dirt container release
handle. The dirt bin lid
will ‘pop up’. Remove dirt
container.
Emptying and cleaning the dirt container
Hold dirt container over a bin
and press dirt release clip on
the bottom of the dirt container,
allowing dirt and debris to fall out.
Twist separator anti-clockwise, pull to remove.
Cleaning the shroud
Tap the shroud over a bin
to remove dirt and debris.
Don’t over ll the dirt
container to avoid blocking
the air ow through the
vacuum cleaner.
Taking care of your machine
TIP

Taking care of your machine
IMPORTANT: Do not use the vacuum cleaner with clogged lters and without ALL lters in place.
NOTE: Discoloured and/or damaged lters need replacing.
!
40˚C
MAX
24hr
Cleaning the pre-motor lter
Lift dirt container release
handle. The dirt bin lid will
‘pop up’.
Tap the lter over a bin
to remove any dirt and
debris.
Pull tab on pre-motor lter
to remove.
Rinse the lter under water
(40°C Max). Leave to dry
for 24 hours before placing
back in the machine.
Post-motor lter maintenance
Press down the release
button on the post-motor
lter cover, pull to remove.
Check the post-motor
lter for discolouration.
Press down tab at the
top of the lter and pull
to remove.
Storing your machine
Press cord rewind button
to retract cord.
Place oorhead into parking slot
on the back of vacuum cleaner
for storage and carrying.
Clean the pre-motor
lter every time the dirt
container is emptied and
replace the post-motor
lter every 12 months
(depending on level
of use).
!
40˚C
MAX
24hr
IMPORTANT: The exhaust lter is designed to oer long life with no maintenance. The lter should be checked
periodically and when heavily discoloured it should be replaced. Please do not wash, scrub or brush the lter as
this will damage the delicate lter media.
TIP

Using a crosshead
screwdriver, remove 3
screws from the side of the
oor head and remove end
cap belt cover.
Pull and remove the
brushbar location plate.
Remove the belt.
Removing blockages from the Powered Head
IMPORTANT: Remove accessory from hose or telescopic extension tube before performing maintenance or trouble
shooting checks
Lift and remove the
brushbar side cover.
Remove the hose from the vacuum
cleaner and telescopic extension tube.
Remove any blockage by inserting a wire
coat hanger into the hose.
NOTE: Check for blockages on a regular
basis and do not use if hose is damaged.
CAUTION: The hose contains
electrical connections. Do not
use to suck up water or
immerse in water for cleaning.
Removing blockages from the hose
Let’s talk technical
To test for a blockage in
the hose, drop a small ball
of paper into the hose. The
paper will drop through if
the hose is clear.
TIP
Pull brushbar and remove. Use scissors to remove any
blockages before replacing
back into the machine.
CAUTION: The vacuum cleaner power head contains electrical connections. The powerhead is not a serviceable part.

Accessories
Don’t forget your accessories!
Order at: www.vax.com.au / www.vax.co.nz
Pro Cleaning Kit
Model no. VPCK
Crevice tool
For awkward gaps and crevices.
Upholstery attachment
Gently cleans large areas of upholstery, curtains,
sofas and chairs.
Pet hair removal attachment
Tackles stubborn pet hair on furniture, rugs and carpets.
Stubborn dust brush attachment
Removes built up dust from skirting, banisters and corners.
Mattress Tool
Quickly and easily removes
embedded dust from mattresses.
Radiator Tool
Long slim design, is perfect for cleaning behind
and inside the radiator.
Up Top Tool
Ideal for reaching those hard to reach
high areas.
Soft Brush
Gently removes dust and dirt
from delicate surfaces such
as tiles and glass without
scratching.
Filter Pack
Model no. VX12F
Includes pre-motor lter and post-motor HEPA media lter.

Notes

• Check the ‘This pack contains’ panel on the box to make sure the part
is included with your machine.
• The plug may not be fully pushed into the electrical socket.
• The motor thermostat may have tripped. If this has happened, unplug the vacuum
cleaner. Remove and empty the dirt container and check the hose for blockages.
Clean the lters and allow the vacuum cleaner to cool for approximately 1 hour
(if you have washed the lters you will need to wait 24 hours for the lters to
fully dry before putting them back into the vacuum cleaner).
• The lters may be clogged, clean the lter. Go to ‘Taking care of your machine’.
• The dirt container may not be correctly tted, remove the dirt container from
the vacuum cleaner and check it’s assembled correctly, ret ensuring it’s locked
into place.
• The lter may be clogged, clean the lter. Go to ‘Taking care of your machine’.
• The dirt container may be blocked, empty the dirt container. Go to ‘Taking care
of your machine’.
• There may be a blockage in the hose/tube. Disconnect from the vacuum cleaner
and carefully remove any blockages. Go to ‘Let’s talk technical’.
SolutionProblem
IMPORTANT: To reduce the risk of personal injury, unplug the product before performing maintenance/
troubleshooting checks.
What to do if it goes wrong
There is an
accessory missing
Why does my vacuum
cleaner have no power?
Why won’t the vacuum
cleaner pick up?
Why is dust escaping
from the vacuum?
• Activate Powered Head brush by pressing Powered Head on/o button.
Go to ‘Using your machine’.
• The Powered Head may be blocked. Go to ‘Removing blockages from the
Powered Head’.
Why won’t the Powered
Head brush turn?

* Calls are charged at the standard local rate. Please make a note of the serial number and model number of the vacuum cleaner
before calling.
Getting in touch

Distributed by Techtronic Industries Australia Pty. Ltd.
31 Gilby Road, Mt Waverley, VIC 3149 Australia.
Careline AU: 1300 361 505 www.vax.com.au
Careline NZ: 0800 800 900 www.vax.co.nz