Veelfella Horser S1 User manual
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Hello!
We thank you for choosing to join the VeelFella Team.
We kindly invite you to read carefully this guide to learn about your bike and what owning an
ebike looks like
First and foremost, remember to be safe at all times during your ride. Your bike is your loyal
fella in lifestyle and activities. Always follow the best practices and traffic rules.
Even being a cutting-edge technology, your ebike is a bike at heart, so it will require basic
maintenance and care to always be performing properly.
Preventive maintenance is the core, we propose you to grow with us taking advantage of the
design we use for our technology.
Instructions, videos and live support are being created to offer all the knowledge you need to
know your VeelFella ebike and get the best out of it.
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Content
Important Warranty Information………………………………………………………………………………P3
What is pedal assistance …………………………………………………………………………………………P8
Wh at is Thr ot tl e As si st? ……… …… …… …… …… …… …… …… ……… …… …… …… …… …… … P8
How long does a charge last? …………………………………………………………………………… P8
How fast can I go? ……………………………………………………………………………………………P9
How to increase you r range ………… ………………… ……………………… ……… ………………… P9
Interaction between ebike and gear-shifting ………………………………………………………………P10
Key parts of the electric bicycle …………………………………………………………………………P10
Instructions to Set Up Your VEELFELLA E-bike…………………………………………………………P13
QR of some Important Parts………………………………………………………………………………………P15
Important Warranty Information
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Your bike has had a long and exciting trip before arriving to your doorstep. Help us give you the best
experience following this Owner reference guide
Before assembling your VeelFella ebike
Perform a visual inspection of your shipping box and your ebike to see everything arrived without shipping
issues. Take pictures if you suspect excessively rough handling and report us within 2 calendar days of
shipment delivery.
Register your VeelFella ebike visiting our website:
www.veelfellaebike.com/Registration
Watch our assembly videos and feel free to invite a handy friend if there’s something you have doubts with.
Also, you can send us an email to support@veelfellaebike.com and we can send you more specific info as
continuous feedback keeps us generating more guides
Be careful when transporting an electric bicycle.
An electric bicycle is heavier than a normal bicycle. If transporting on a vehicle, be aware of the
maximum load capacity of the vehicle’s roof, towing hook and/or the bicycle carrier.
Refer to the manuals of the vehicle and bicycle carrier for details.
Always respect local laws about transportation of an electric bicycle.
Because Li-Ion batteries of this size and power are considered ‘Dangerous goods’ when transporting,
regulations may restrict the transport of separate Li-Ion batteries in some places. The restrictions apply to
most airlines and some trucking companies. If you intend to ship or travel with your electric bicycle (with
installed battery), check with the airline or carrier and local regulations about traveling with a Li-Ion
battery.
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The electric system of your new bicycle needs special attention.
Do not clean your electric bicycle with a high-pressure washer. Any electrical system is sensitive to
moisture. High pressure water might enter connectors or other parts of the electric system.
Handle your battery with care. Do not drop or impact the battery. Mishandling of the battery could lead to
severe damage or over-heating. In an extremely rare case, a battery that has been severely impacted or
otherwise mishandled could potentially catch fire.
If you suspect damage to your battery, please contact us.
Electric bicycle shall not be used under extreme temperatures. Electric system operation normal range is
-4°F (-20°C) ~ 140°F (60°C).
Maintain the battery as instructed.
Failure to follow these instructions may result in damage to your battery and may require battery replacement
not covered by the warranty in this case:
Only charge the battery with the included VeelFella charger with corresponding network parameters
mentioned on the charger label.
When not using the battery for a longer period, charge it to approximately 60% (three to four LEDs lit on
the charge-control indicator). Check the charge condition after six months. When only one LED of the
charge-control indicator lights up, recharge the battery again to approximately 60%.
Once charging the battery is complete, unplug the battery from the charger and unplug the charger from
the wall socket.
A Li-Ion battery will self-discharge over time. If the battery is left uncharged, then stored without
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charging, it may discharge to such a low state that the battery can no longer be charged and
must be replaced.
Store the battery in a dry, well-ventilated location. Protect the battery against moisture and water.
Under unfavorable weather conditions, it is recommended e.g. to remove the battery from the bicycle and
store it in a protected location.
The battery can be stored at temperatures between 14°F (-10°C) and 140°F (+60°C). For a long battery
life, however, it is best to store the battery at room temperature of approximately 68°F (20°C) is of
advantage.
If the bicycle is not ridden for an extended time, do not store the battery mounted on the bicycle.
Mounting accessories on an e-bike.
An electric bike has hidden wiring through frame and has other critical e-bike parts like the drive unit and
battery pack. When mounting accessories), be sure not to impact the wiring or battery pack, e.g. by using too
long or pointed bolts. This might cause a short circuit to the electric system and/or damage to the battery.
Warranty conditions
Product warranty period: Such warranty shall take its power from the moment of purchasing an
ebike, mentioned in purchasing receipt.
Electric motor 1 year. The electrical motor is protected by IP65 level from external impact. If any impact
damage happens – warranty coverage shall be removed. If used under extreme temperature conditions –
warranty coverage shall be removed. If unauthorized access happens – warranty coverage shall be
removed.
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Battery pack 1 year. If any impact damage happens – warranty coverage shall be removed. If used under
extreme temperature conditions – warranty coverage shall be removed. If unauthorized access happens
– warranty coverage shall be removed.
Frame assembly 1 year. Frame must be used under Class 3 Electric bicycle prescriptions. If used
improper – warranty coverage shall be removed. If any impact damage happens – warranty coverage
shall be removed.
Suspension fork 1 year. Fork must be used under Class 3 Electric bicycle prescriptions. If used improper
– warranty coverage shall be removed. If any impact damage happens – warranty coverage shall be
removed.
Derailleur, brake mechanism, drive chain, and cords 6 months. The components must be used under
Class 3 Electric bicycle prescriptions. If used improper – warranty coverage shall be removed. If any
impact damage happens upon riding – warranty coverage shall be removed.
Electric motor controller and corresponding wiring1 year. If any impact damage happens – warranty
coverage shall be removed. If unauthorized access happens – warranty coverage shall be removed. If
used under extreme temperature conditions – warranty coverage shall be removed.
Electrical sensors and their components 1 year. If any impact damage happens – warranty coverage
shall be removed. If used under extreme temperature conditions – warranty coverage shall be removed.
If unauthorized access happens – warranty coverage shall be removed.
LCD display 1 year. If any impact damage happens – warranty coverage shall be removed. If used under
extreme temperature conditions – warranty coverage shall be removed
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Wheel rims and sprockets 1 year. Wheel rims and sprockets must be used under Class 3 Electric bicycle
prescriptions. If used improper – warranty coverage shall be removed. If any impact damage happens –
warranty coverage shall be removed
Maintenance/Cleaning
Do not open any of the components. Service should only be carried out at an authorized service point.
Failure to follow above warning can cause death or serious injury.
Always remove the battery pack before performing any bicycle inspection, maintenance or repair. Failure
to remove the battery pack before performing bicycle inspection, maintenance or repair can lead to
serious injury.
If you suspect that something is loose, do not ride your bike. All nuts, bolts, screws require the correct
tightening force. Too little force and the fastener may not hold securely. Too much force and the fastener
can strip threads, stretch, deform or break. Either way, incorrect tightening force can result in component
failure, which can cause you to lose control and fall.
If replacing your battery, buy only a genuine battery pack from VeelFella original components.
Always switch the battery pack off, when inserting or removing it from the holder. Never attempt to insert
or remove the battery pack while riding the bike.
Note down the number of the key. In case of loss of the keys, please contact us. Please provide the
number of the key.
Do not charge or use your ebike in any area with a potentially explosive atmosphere, such as at a fueling
area, or in areas where the air contains chemicals or particles (such as grain, dust, or metal powders).
Obey all signs and instructions. Do not submerge your ebike components in water, or wash with
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pressurized hose. Your drive unit is designed to be water tight to rain water or non-pressure hose
washing.
Do not paint any components of the drive system as they may cause premature failure of the component.
What is Pedal Assist?
Pedal assist refers to the use of a combination of sensors that measure torque and cadence (force and speed)
of your pedaling. This info is passed to the bike's controller, which generates the power needed to give you a
assisted ride.
We recommend you to ride your bike with the power off at first, to become familiar with your Horser S1
braking and gear shifting. Then, you can start testing the assist levels incrementally to gain familiarity with the
optimal settings for your riding style.
What is Throttle Assist?
Located on the grip or the handlebar, the throttle provides direct power to the motor up to its top speed
without the need to pedal. Simply twist or push the throttle and go! The throttle is helpful to get up to speed if
you are in traffic or if you are exhausted from pedaling.
How long does a charge last?
The maximum range on one battery charge depends on your style of use and the environment where the Fast
Electric Bicycle is used. The faster you go under motor power, the shorter the range. The range is affected by
a number of factors, such as: Assistance level, Speed ,Tire type and tire pressure, Age and condition of the
battery, Route profile (gradients) and conditions (road surface), Headwind and ambient temperature, Weight
of ebike, rider and luggage
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For this reason, it is not possible to predict the range accurately before and during a trip. However, as a
general rule: With the same assistance level on the ebike drive: The less energy you need to exert in order to
reach a certain speed (e.g. by changing gears optimally), the less energy the ebike drive will consume and
the higher the range per battery charge will be. The higher the selected assistance level under otherwise
constant conditions, the smaller the range will be.
Note: Plan your routes so that you can always reach your destination without motor assistance.
How fast can I go?
The maximum speed of the bicycle under power assistance mode is limited to 28 mph (45km\h). The ebike
drive automatically switches off if speed limit is exceeded. Other road users may not expect a bicycle to be
ridden at the speed of a Fast Electric Bicycle. In traffic and crowded areas, ride at a safe speed.
Obey all traffic regulations as defined by the regulations for your area.
How to increase your range:
Start by pedaling instead of only using the motor
Avoid rapidly accelerating using the throttle
Pedaling to help the motor up steep hills Use your gears
Reduce your average assist level and pedal along with the motor.
Reduce payload weight
Properly inflating your tires between 30-45 psi (stock tires)
Coast to a stop and avoid rapid decelerations
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Interaction between ebike and gear-shifting
The gear-shifting should be used with an ebike drive in the same way as with a normal bicycle. Irrespective of
the type of gear-shifting, it is advisable to briefly stop pedaling when changing gear. This will facilitate the
gear change and reduce wear on the powertrain. By selecting the correct gear, you can increase your speed
and range while applying the same amount of force.
Test the range of your ebike in different conditions before planning longer and more demanding trips.
Key parts of the electric bicycle
An electric bicycle is a lot like a normal bicycle. The major difference is the inclusion of a motor which
provides a
boost when desired. An onboard rechargeable lithium-ion battery supplies the motor with electric power. The
bicycle can be ridden using both pedal power and battery power at the same time.
Controller
The controller regulates how much power is sent from the battery to the motor.
Throttle
The throttle allows the rider to control the bike’s speed. It sends a signal to the controller telling it how much
power to send to the motor.
Battery
Electrical energy is stored in the battery pack. It is composed of many smaller battery cells similar to that of a
modern mobile phone.
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Charger
The charger plugs into the electrical outlet and is used to pump energy back into the battery pack when it
becomes depleted. The more energy that is discharged from the battery pack, the longer it will take to
recharge.
Display
The display reads the battery’s voltage. This will give an approximation of the battery’s charge state. The
display may have other buttons to control other functions.
Motor
The motor is built into the hub of the rear wheel. When power is sent to the motor, it will begin to spin,
propelling the bike forward.
Gear Shifter
The gear shifter changes the ratio between the pedals and the rear wheel. It is used to find a more
comfortable pedaling cadence under different riding conditions. The low gear is used for pedaling during
starts, uphill or loaded riding. The higher gears are use when pedaling downhill or during faster riding.
Brakes
The brakes use friction to slow the bike down. The levers on the handlebars control the braking. The brakes
have an electrical switch which cuts the power to the motor at the moment when the brakes are used. This
prevents accidental accelerations while braking.
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Fuse
The battery has a fuse which is used to prevent excessive amounts of power surging through the wires and
damaging the electronics. When the fuse is tripped, it will need to be replaced.
Tire and Inner tube
The tire is made of rubber and provides traction for your bicycle. The Inner- tube, is a rubber tube inside the
tire retains the tire’s air.
PSI (Pounds per Square Inch)
The PSI is a measure of air pressure inside the tire. It can be measured with a tire gauge. Pumping more air
into the tire increases the PSI and makes the tire harder. Releasing air from the tire decreases the PSI and
makes the tire softer. Both over and under inflating the tire can have negative effects.
Instructions to Set Up Your VEELFELLA E-bike
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I am your VeelFella. Check the content of the box and get ready for assembling.
External
View
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We know you are excited about getting going out there but please:
Make sure the battery assembly is properly installed. The battery pack is locked in place. It’s better
to take off the key instead of leaving it on the ebike, but please don’t lose the key which is only
matched for the locker on your bike.
Reset and charge the battery before the first ride
Make sure the pedals are tight
Make sure the front wheel is installed properly and tight
Check to be sure the tires are inflated properly – 30-45 psi (stock tires). Stock tires pressure is of
60% of nominal due to transportation limits. Please mind.
Learn how to use the LCD display
Wear a helmet before riding
Be aware that other road users (cars, trucks, motorcycles) do not expect that an electric bicycle can
ride faster than a normal bicycle. Riding faster also increases the risk of accidents. Distances will
close much faster, and braking distances will become longer.
Do not ride abusively. Only ride in the use conditions specified for your bicycle. Electric Mountain
bicycles are approved for Class 3 (rougher surfaces, jumps of not more than 24 inches (61 cm).
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Obey local regulations. There may be local prescriptions such as where you can ride, minimum
rider age, or required equipment and registration. It is the rider’s responsibility to know the local
regulations that apply to an electric bicycle and to obey them
Please Note: Bike may need further adjustments after assembly.
________________________________________________________
If you have any trouble with setup, please contact us online or through our email address:
Support@VEELFELLAEBIKE.com
Please check whether upon scanning information from QR code on the box and in this owner reference guide
in same. When contacting support, please send us information you have upon scanning following QR code：
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Assembling Your E-Bike
1) Read all of the instructions carefully. Be familiar with the proper operation of all items.
2) This quick guide is intended to list the steps needed to assemble your bike with some mechanical skills. It is not
a complete manual or training. If you do not feel comfortable or lack some of the skills to assemble it yourself,
reach out to a cyclist friend, a local bike mechanic or one of our support technicians for guidance.
3) Our QA mechanics have assembled and tested your bike beforehand.
4) To assemble your bike, work on a clean area with enough space to maneuver.
5) If installed, remove the battery from the bike to start the assembly.
6) Inspect the bike completely to be sure no damage occurred during shipping.
7) The kickstand is designed to support the bicycle only. Not the rider mounted.
8) You can adjust your saddle position and the tilt on your handlebar items for comfort.
9) Check all screws and parts are tight and properly fixed. We recommend a pre-trip inspection before your
first rides.
10) Please install the seat into its riding position as it is disassembled upon shipping.
Installing Your Handlebars
1) Point the headset towards the front of the bike.
2) Place the handlebar in the handlebar
mount being careful with the wires.
3) Face the mounting brackets on the
front end of the mount with the round
edges facing outward.
4) Insert the screws into the screw holes and tighten alternating sides until secure.
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—
Front
Bike
Front
Bike
Rear
Brake
Caliper and
Brake disk
on left side
5) Verify your front tire lines up with your headset.
6) Check all headset items are tight.
Installing Your Front Wheel - Quick Release Version
1) Insert the front wheel in between the front fork on the bike. Be sure the fork is resting on the
outside of the axle.
2) Align the disk between the brake caliper as shown in Figure 2.
3) Insert the skewer into the wheel axle as seen shown. Keep the spring, cam follower, and lever on the LEFT
side, nearest the disk brake. Keep the adjustment nut and spring on the RIGHT side. (See Figure 2)
4) Screw the skewer into the end nut until almost tight.
5) Lift the lever up until parallel with the front fork. You should feel the axle tighten into the front forks. Your
front wheel is now installed.
Figure 1
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InstallingYour Front Wheel - Through Axle Version
11) Insert the axle into the wheel hub as shown. Add the Slim Spacer on the LEFT side (Brake Disk) and the
Wide Spacer on the RIGHT side.
2) Insert the front wheel with the spacers in between the front fork on the bike. Be sure to align the disk between
the brake caliper as shown in Figure 2.
3) Now on the outside add the washer and nut on each side and hand turn until it has been snugged.
Figure 2
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Brake Caliper and Brake disk on left side of bike
4) Using your wrench, tighten each side alternatively until snug (you might need to secure the opposite nut
slightly so the whole axle doesn’t turn).
5) Now tighten each nut putting your weight into the wrench. Your front wheel is now installed.
6) The Adjustment Nut needs to be very tight, be sure to retighten after your first couple
rides
Installing Your Pedals
1) Warning: Incorrect installation will cause damage. Please read the instructions and watch our videos if
needed.
Figure 1 Figure 2
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