VendNet ST 3000 User manual

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ST/VT
SINGLE TEMP/VARIABLE TEMP
GLASS FRONT VENDOR
MODELS:
3567 / 3567A –ST 3000 (3 WIDE)
3565 / 3565A –ST 5000 (5 WIDE)
3568 / 3568A –VT 3000 (3 WIDE)
3566 / 3566A –VT 5000 (5 WIDE)
SERVICE
MANUAL

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If you have questions concerning the
information in the manual,
replacement parts, or the operation of
the vendor, note your machine’s
Model and Serial Numbers before
contacting:
VendNet
8040 University Blvd
Des Moines, IA 50325 - USA
Parts: [phone]
Service: [phone]
Parts Fax: [phone]
E-Mail: [email protected]
www.vendnetusa.com
TABLE OF CONTENTS
INTRODUCTION................................................................................................................................................................................. 4
SPECIFICATIONS ................................................................................................................................................................................ 4
UNPACKING...................................................................................................................................................................................... 5
INSTALLATION .................................................................................................................................................................................. 5
LOADING PRODUCTS ......................................................................................................................................................................... 8
TRAY ADJUSTMENTS.......................................................................................................................................................................... 9
SPIRAL ADJUSTEMENT ..................................................................................................................................................................... 11
AUTOMATIC DELIVERY LIFT .............................................................................................................................................................. 12
VEND CYCLE - IVEND® EQUIPPED ...................................................................................................................................................... 13
SALES MODE................................................................................................................................................................................... 14
BASIC PROGRAMMING SETUP .......................................................................................................................................................... 14
SERVICE MODE ............................................................................................................................................................................... 14
SERVICE MODE FUNCTIONS.............................................................................................................................................................. 15
1TUBE FILL/ DISPENSE COINS ....................................................................................................................................................... 15
2MOTOR COUNT ........................................................................................................................................................................ 15
3 OPTIONS .................................................................................................................................................................................. 15
4 CONFIGURATION ...................................................................................................................................................................... 15
5PRICING ................................................................................................................................................................................... 16
6ACCOUNTING ........................................................................................................................................................................... 17
7ADVANCED OPTIONS................................................................................................................................................................. 17
8TEST VEND - SINGLE MOTOR ...................................................................................................................................................... 17
9TEST VEND ALL MOTORS............................................................................................................................................................ 17
0DIAGNOSTICS ........................................................................................................................................................................... 18
TEMPERATURE CONTROL................................................................................................................................................................. 19
HEALTH SAFETY............................................................................................................................................................................... 21
REFRIGERATION .............................................................................................................................................................................. 22
PREVENTIVE MAINTENANCE............................................................................................................................................................. 25
PARTS ORDERING PROCEDURE ......................................................................................................................................................... 26
BEFORE CALLING FOR SERVICE ......................................................................................................................................................... 27
The Model and Serial numbers are needed for you to obtain quick service and parts
information for your vendor. The numbers are given on the identification plates
located on the back or inside of the vendor. Write them into the spaces below for
your records.
MODEL NUMBER: _______________
SERIAL NUMBER: _______________

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INTRODUCTION
This manual contains instructions, service and installation guidelines for the Single Temp (ST) / Variable Temp (VT) Glass front Vendor.
Please read this manual thoroughly and follow the instructions. The initial set-up of a vendor is a very important step of insuring that the
equipment operates in a trouble-free manner.
The ST Vendor is a single zone temperature vendor. All trays are held to a consistent set temperature. The vendor will maintain as low as
36°F (2°C) throughout … maintaining health safety for perishable products. The temperature and health safety settings can be adjusted
within the control system (see programming manual).
The VT Vendor is a two zone/two temperature vendor. This provides for two temperature zones (top and bottom) in a single vendor. The
zones are separated by a moveable air deflector and insulating barrier. The vendor has an air duct that runs up and down on the back
inner wall of the cabinet. For example: In a 5 tray configured vendor the air deflector and insulating barrier can be moved to provide a
refrigerated zone for the bottom two trays while providing a chilled top zone for the top three trays. Positioning of the air deflector and
insulating barrier is adjustable in a range of 2 trays in the bottom zone/ 4 trays in the top zone, 3 & 3, or 4 & 2 ... dependent upon product
height and tray spacing. The vendor will maintain 36°F (2°C) in the bottom zone while the top zone will be as high as 66°F (19°C)
depending upon ambient conditions. The top compartment can be optionally equipped with a heater & blower system along with a
separate temperature sensor & relay to maintain a constant and/or higher temperature across varying ambient temperatures.
Both vendors will operate within an ambient temperature range of 40°F-90°F (4°C-32°C).
The temperature setting for both compartments are set within the control system (see programming manual).
The bottom or single zone has a temperature sensor. The modular insulated refrigeration system draws air across the refrigeration system’s
evaporator coils up the back air duct and circulates down through the trays. There are openings in the bottom trays to allow air to circulate
around the products.
All programming (pricing, vend functions and features) are also done within the control system. Changes can be made without any
additional accessories or remote parts. Selections can be priced individually from $00.00 to $655.35 in five cent increments (US currency).
Cash accountability records, total cash transactions, total vend cycles performed by the vendor, information for individual selections,
complete rows or total vendor can be compiled and used for inventory and ordering records. Electrical malfunctions are recorded and
displayed when the vendor is placed in the Service Mode. Non-functional motors or selections are indicated. Each selection has an
individual motor. Functional selections will continue to operate if other motors become nonfunctional.
The vending sequence is "first-in, first-out" for each selection, permitting stock rotation to maintain fresh products in the vending area.
Each ST / VT Glassfront Vendor has the capability of supporting up to two USD satellite vendors such as a Cold Food (CF-1000) or Frozen
Food (FF-2000). The satellite vendor utilizes the host vendor's control system, coin mechanism, bill validator and keypad to perform the
vend functions they require. For details on the satellite vendor, refer to the Service Manual pertaining to the specific vendor for installation
instructions. Satellite vendors may require optional kits for installation.
Access to the service area of this vendor should be permitted only to individuals having knowledge and practical experience in vendor setup
and loading, especially in areas of safety and hygiene.
SPECIFICATIONS
DIMENSIONS & WEIGHTS
TYPE
ST/VT (3 WIDE)
ST/VT 5000 (5 WIDE)
MODEL
3567/3568
3567A/3568A
3565/3566
3565A/3566A
WIDTH
29.5 in. (74.9 cm)
41.2 in. (104.6 cm)
DEPTH
38 in. (96.5 cm)
HEIGHT
72 in. (182.9 cm)
ESTIMATED WEIGHT1
693 lbs (614 kg)
816 lbs (370 kg)
EST. SHIPPING WT.1
722 lbs (327 kg)
846 lbs (384 kg)
Note: 1Weights will vary depending on tray configuration and optional equipment installed.
ELECTRICAL
HORSPOWER
1/3 HP Embraco
VOLTAGE
115 VAC
230 VAC
CYCLE
60 Hz
50 Hz
NOMINAL
AMPS
HEATED GLASS
6.5
3.5
NON HEATED
GLASS
5.5
3.0
TRANSFORMER
110/24 VAC
230/24 VAC

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FIG 1. : Remove Skid Boards
REFRIGERATION
MODEL
Embraco 1/3 HP
TYPE
Hermetically Sealed
CONTROLS
Electronic
REFRIGERANT
R-134a
CHARGE
16 oz
COIN CHANGER, BILL VALIDATOR, CARD READER
TYPE
MDB Coin Changer level II or III, Bill Validator Level I,
Card Reader Level I or II
VENDOR OPERATION
LOCATION
Suitable for indoor use only. This appliance is not suitable for installation
in an area where a water jet could be used.
SOUND LEVEL
PRODUCES LESS THAN 70 DBA DURING NORMAL OPERATION.
RECOMMENDED
OPERATING
TEMPERATURE
Between 40°F and 100°F (4° and 38° Celsius)
UNPACKING
This vendor was thoroughly inspected before leaving the factory and the
delivering carrier has accepted this vendor as their responsibility. Note
any damage or irregularities at the time of delivery and report them to
the carrier. Request a written inspection report from the claims inspector
to file any claim for damage. File the claim with the carrier (not the
manufacturer) within 15 days after receipt of the vendor.
Carefully remove the outside packing material so as not to damage the
finish or exterior of the vendor. Inspect the vendor for concealed
shipping damage. Report any damage hidden by the shipping material
directly to the delivering carrier on a hidden damage report.
Record the model number and serial number of the vendor for your
records. These numbers can be found on the serial plates on the rear of
the cabinet and/or inside the vendor. Refer to these numbers on all
correspondence and inquiries pertaining to this vendor.
Remove the shipping skids by supporting the vendor from below,
inserting a large screwdriver or prying tool into the grove and splitting it
in two. After removing the pieces, turn the leveling screws in as far as
possible. (See Figure 1).
INSTALLATION
Consult local, state and federal codes and regulations before installing the vendor.
Retrieve the keys to the vendor from the coin return cup.
Open outer door and remove all internal packing material.
Position and level vendor prior to connecting vendor to power. All set up must be completed prior to prevent harm to the
installer or vendor.

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FIG 2. : Disconnect harness plugs
FIG 3. : Remove Control Board
Cover
FIG 5. : Remove Top Hinge
FIG 6. : Remove Leg Mounts
FIG 4. : Remove Top Door Screws
REMOVING THE DOOR
The vendor will fit through most doorways (34"+) by opening the vendor outer door and
carefully walking the vendor door or cabinet thorough first and then moving the remaining
portion of the vendor through. The vendor outer door may be temporarily removed to
permit easier movement through a narrower door openings or hallways. To remove the
outer door:
1. Disconnect door harnesses:
Loosen the nut and bolt attaching the harness retaining spring to the door
harness and unhook the spring from the harness.
Unplug the door harness and glass heater harness (option) from the power
panel. (See Figure 2).
Remove harness clamps and cable ties retaining door harness to door.
Remove control system cover (see Figure 3) and disconnect door harness
plugs from control board.
2. Remove the door: This requires a minimum of two people. Open the door at least 90
degrees. While someone holds the door in place to prevent bending or damage to the
bottom pivot, remove the three (3) 5/32" hex socket/Allen screws fastening the top
hinge assembly to the top of the door (see Figure 4). Once these screws are removed
the door needs to be lifted vertically off the bottom hinge. The bottom hinge pin rests
on top of nylon washers to provide proper door height and smooth operation … retain
these washers for reassembly.
REMOVING THE HINGES AND FRONT LEG MOUNTS
The cabinet depth can be narrowed to approximately 31" with the additional removal
of the door hinges and front leg mounts. These may be temporarily removed to
permit easier movement through a very narrow door openings (32") or narrow/angled
hallways.
1. Mark the Door Hinge locations: Mark the location of the top and bottom hinges
with a pencil for proper locating upon reassembly.
2. Remove the Top Hinge: Remove the two (2) small locating screws and four (4)
large bolts and nuts holding the Top Hinge Plate to the cabinet (See Figure 5). Save
the mounting hardware for reassembly.
3. Remove the Front Leg Mounts: From the underside of the cabinet remove the
four (4) bolts that secure the front leg mounts. NOTE: Be sure to leave the two
inside bolts on each cabinet leg. Pull the leg mounts out forward to remove. (See
Figure 6.)
4. Move machine in to final location
5. Reassemble in reverse order
6. Level vendor and check door handle closure
Disconnect door harness plugs
Remove
screw to
lift cover
Remove these 4 bolts
Leave these 2 bolts

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FIG 7 . : Back Screen Protector Installation
(airflow up)
FIG 8. : Power Panel
POWER CORD INSTALLATION
Remove the power cord from inside the vendor. Remove the connection
box cover retaining screw and route the cord under the cover. Keep
power cord secured on the center back of the cabinet until the vendor is
placed into its final location to prevent damage to the cord.
INSTALL BACK SCREEN PROTECTOR
Fasten the Back Screen Protector in place with the screen screws included
with protector. Protector should be placed so the air is forced upward.
(See Figure 7).
LEVEL THE VENDOR
Position the vendor in its place of operation no farther than nine feet from the power outlet or receptacle. Check that the door will open
fully without interference.
Leave at least six (6”) inches of space between the back of the vendor and any wall or obstruction for proper air circulation.
All levelers must touch the floor. The vendor must be level for proper operation, cabinet to door alignment, condensate drainage and for
acceptance of coins through the coin mechanism. Adjust the four (4) leg levelers on the cabinet legs first to make the cabinet level front-
to-back and left-to-right. After the cabinet is level adjust the front leg mount levelers to touch the floor surface. The front leg mount
levelers should not support the weight of the cabinet.
GROUNDING (EARTHING) & ELECTRICAL
Consult local, state, and federal codes and regulations before installing the vendor.
Refer to the Safety Installation Guidelines document found in the service package shipped with
your vendor.
Before connecting the vendor, the integrity of the main electrical supply must be checked for
correct polarity, presence of ground (earth) and correct voltage. These checks should be repeated
at six-month intervals with the routine safety electrical testing of the vendor itself.
If the receptacle is not properly grounded or polarized, contact a licensed electrician to correctly polarize and/or ground the receptacle to
ensure safe operation.
For proper operation of any equipment utilizing electronically controlled components, the equipment should be placed on an isolated, or
dedicated, noise-free circuit properly polarized and grounded. Use of a surge suppressor is recommended for locations where electrical
noise is present.
MAIN POWER SWITCH
Plug the power cord into a dedicated power outlet. Open the vendor door. Turn on
the main power switch located on the Power Panel within the cabinet. See Figure
8.
DOOR GLASS HEATER HARNESS CONNECTION
The Door Glass Heater Harness Connection is normally disconnected to conserve
energy. In environments where the humidity is above 70% the Glass Heater
Harness should be connected to prevent water condensation from forming on the
glass surface. When the ambient conditions are below 70% humidity the glass
should be disconnected. See Figure 8.
ADVANCED POWER MANAGEMENT
The Vendor control system is capable of conserving energy by adjusting time periods and temperature for the refrigeration and lighting.
(see programming manual).
Door Glass
Heater
Connection
Main Power
Switch

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LOADING PRODUCTS
Load products from front to back making sure all items fit freely between the spiral spaces. Do not attempt to force oversize items or
packages into the spaces. Do not skip a space. Place the product on the bottom of the compartment on the product spirals with the label
facing the front of the vendor for easy identification by the customer. See Figure 9.
SNACK/CANDY/FOOD TRAY OPTION
To load products, lift the tray slightly and pull forward until the tray stops. The trays tilt for
easier loading.
The size of the item being vended must be larger than the diameter of the spiral being used to
vend properly.
Undersized items could cause vend problems. If the product does not fit the spiral properly, use
a different pitched spiral. Call the number located within this manual for spirals available from
your distributor or service entity.
Figure 9. Loading Products
CAN/BOTTLE TRAY OPTION
To unlatch the Can/Bottle Trays place both hands with your palms up … then push out simultaneously with your thumbs depressing the
slide left and right side latches and pullout as shown (See Fig 10). Carefully load products vertically as shown. Some bottle and/or can
containers present and vend better by using the provided spiral risers. If the product requires additional vertical space or presents/vends
poorly remove the risers as necessary.
Figure 10. Tray Latches
HIGH CAPACITY CAN TRAY (HCCT) OPTION
Some vendors come equipped with the HCCT option. There are two setups for
the HCCT option … one for vending 355ml (12oz.) and one for 375ml (13oz.)
cans. The HCCT option is only provided for these two can sizes with identical
diameters. Load product horizontally from front to rear and stack a maximum
of three (3) levels high. See Figure 11.
Install a display can in the area provided in front of each selection as shown.
Adjust the price scrolls to the desired price.
Figure 11. High Capacity Can Tray OPTION
Pull out
on tray to
load
Push out on latches
with thumbs
Spiral Risers
Load cans
horizontally up to
3 high as shown
Load display cans
as shown in front
of each selection

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TRAY ADJUSTMENTS
By re-timing the spirals, difficult-to-vend items can be dispensed more dependably. By altering tray spacing, larger items can be vended. By
changing the tray configuration, different product mixes can be accommodated.
VERTICAL SPACING
The trays can be adjusted up or down in half-inch increments to provide additional headroom for vending taller products. When increasing
the height in one area, the same amount of room will be lost in the tray above or below the one being adjusted.
SNACK/CANDY/FOOD TRAY REMOVAL AND REPOSITIONING
1. Pull out the tray to be adjusted until it stops.
2. Disengage the tray harness from its retainer on the right side
wall. See Figure 12. Disconnect the tray plug from its receptacle
the harness retainer on the right sidewall.
3. Lift up on the front of the tray and pull slightly (approximately
1.5 cm /.5 in) forward to clear the tray stop.
4. Locate the release lever on the left and right tray rails. (See
Figure 13) Swing the release levers up to unlatch.
5. Lift up on the rear of the tray and remove the tray from the
vendor.
6. Remove the two tray rail mounting screws to remove both the
left and right tray rails from the left and right sidewalls. (See
Figure 13)
7. Pull each rail forward to disengage its rear tab from the hole in
the rear wall.
8. Relocate left and right rails by reversing step 6. Rails must be
level front to back and left to right.
9. Place the tray rear rollers on the left and right rails and lifting up
on the front of the tray and push it back.
10. Swing the tray rail release levers all the way down (this guides
the tray for tilting when loading).
11. Re-install the tray plug into its receptacle on the right side wall.
12. Re-engage the tray harness into its harness retainer (See Figure
12).
13. Test-vend the tray in its new position to assure that the tray
plug is properly seated.
Figure 12. Tray Harness Connection
Figure 13. Tray Rails
CAN/BOTTLE TRAY REMOVAL
1. Unlatch the tray and pull it all the way out until it stops.
2. Disengage the tray harness from its harness retainer on the right side wall. See Figure 12. Disconnect the tray plug from its
receptacle on the right side wall.
3. Remove and save the six (6) screws that fasten the tray to the left and right slides. Lift up and forward to remove the tray.
4. Pull out on slides and remove and retain the screws fastening the slides to the side walls (See Figure 15).
5. Relocate the slides and re-install with screws through the slides into the side walls. Assure slides are mounted level and in same
location from left to right and front to back.
6. Reverse procedure to re-install tray.
7. Test-vend the tray in its new position to assure that the tray plug is properly seated.
HIGH CAPACITY CAN TRAY REMOVAL
1. Unlatch the tray and pull it all the way out until it stops.
2. Disengage the tray harness from its harness retainer on the right side wall. See Figure 12. Disconnect the tray plug from its
receptacle on the right side wall.
3. Remove and save the four (4) nuts located near the corners of underneath the tray. (See Figures 14a & b). Lift up and forward to
remove the tray.
4. Pull out on slides and remove and retain the screws fastening the slides to the side walls.
5. Relocate the slides and re-install with screws through the slides into the side walls. Assure slides are mounted level and in same
location from left to right and front to back.

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FIG 16.: Divider Positions and Approximate Sizes
6. Reverse procedure to re-install tray.
7. Test-vend the tray in its new position to assure that the tray plug is properly seated.
1.
2. Figure 14a. Tray Mounting Nut - Left Front
3.
4. Figure 14b. Tray Mounting Nut - Left Rear
Figure 15. Drawer Slide Removal (Left Shown)
CANDY, SNACK, AND MEDIUM (3/4) SNACK TRAY ADJUSTMENTS
All of the Snack/Candy/Food/Beverage Trays have adjustable divider locations. By adding, removing, or relocating divider positions a wide
variety of selection compartment widths can be obtained as required. (See Figure 16). The dividers can be located in every ½ Candy
position. This adjustment provides for CANDY (candy bars, crackers), MEDIUM SNACK (small chip bags, cookies), and full sized SNACK
(chips, pastries) width compartments. The divider adjustments also provide for compartments wider than a SNACK compartment width for
larger items. Every tray provides motor connections for the maximum number of selections per tray. Additional parts (dividers, motors,
spirals, and adapter kits) are available … For additional information refer to the Parts & Service portion of the website listed at the beginning and
end of this manual.
CANDY Width
2-7/8"
MEDIUM SNACK
Width
4-5/16"
Full sized
SNACK Width
5-3/4"

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IF AFTER ADJUSTING THE SPIRAL END THE
PRODUCT STILL DOESN'T FALL OFF TRAY … SNAP
PROVIDED PRODUCT PUSHERS ONTO END OF
SPIRALS TO ENSURE PRODUCT WILL FALL
ADJUST SPIRAL END POSITION FOR SUCCESFUL VEND.
MOST PRODUCTS VEND PROPERLY AT THE
6:00 (0'CLOCK) SETTING
SHOWN ABOVE
ADJUST SPIRAL
COUNTER CLOCKWISE
FOR THICKER
PRODUCTS
(i.e. 3:00 (0'CLOCK))
ADJUST SPIRAL
CLOCKWISE FOR
THINNER PRODUCTS
(i.e. 7:00 (0'CLOCK))
ADJUST SPIRAL END POSITION BY PINCHING
SNAP TABS OF SPIRAL COUPLING ON BACK
OF MOTOR - PULL OUT OF MOTOR THEN
SNAP BACK INTO DESIRED POSITION
SPIRAL ADJUSTEMENT
The shape, size and thickness of a product affect how well it falls off the tray. Most products can be vended successfully when the spiral
end is positioned at 6 o’clock. If vending problems occur with spiral ends at the standard 6 o’clock position, adjust the drop-off either by
retiming the spiral or installing a Product Pusher.
SPIRAL TIMING
SNACK/CANDY/FOOD TRAY
Each spiral can be rotated in 20º (degree) increments
for a different drop-off point. Most products can be
vended successfully when the spiral end is positioned
at the 6 o’clock position.
The general rule is:
The narrower the product, the higher the timing.
Thick Products - 4-6 o’clock
Most products –6 o’clock
Thin Products - 6-8 o’clock
TO CHANGE SNACK/CANDY/FOOD SPIRAL TIMING:
1. Remove the motor cover.
2. Raise the motor slightly and pull forward on the spiral until it separates from the motor.
3. Rotate the spiral to the desired position and re-insert the hub (spiral coupling) into the motor.
The hub must be seated over the vertical rail or retaining rib on the tray as shown (See Figure
17).
4. Replace the motor cover, making sure it is securely tightened.
5. Test-vend to make sure product vends properly.
FIG 17.: Spiral and Motor Connection
TO CHANGE CAN/BOTTLE/HCCT SPIRAL TIMING:
Each spiral can be rotated in 45º (degree) increments for a different drop-off point. Most products can be
vended successfully when the spiral end is positioned at 6 o’clock.
1. Reach behind motor to release spiral coupling from motor. Pinch spiral coupling ends and pull forward on
spiral to remove.
2. Rotate the spiral to the desired position and re-insert
the spiral coupling into the motor. The spiral coupling
must be fully seated into the motor.
3. Test-vend to make sure product vends properly.
Product Pushers
If the product still will not vend properly after re-timing of the spiral then install a Product Pusher. The Product Pushers are provided in the
service package of the vendor. Snap onto spirals only as necessary as shown.

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PRESS SERVICE
MODE BUTTON
AND PRESS 1 TO
ENTER TUBE FILL
MODE
INSERT COINS THROUGH
FRONT DOOR COIN
INSERT TO FILL COIN
TUBES
Loading Coin Mechanism
The Coin Mechanism must be loaded with some level of each coin in
order for the vendor to operate properly. The coins need to be
loaded into the coin mechanism by insertion into the front coin
insert. First enter the SERVICE MODE then TUBE FILL MODE
(See SERVICE MODE instructions –COIN/TUBE FILL MODE
Each tube should be kept loaded with at least one roll of each coin
to keep above the tube low level sensors. Once the tubes are loaded
to these levels the Dollar Bill Validator will accept bills. If the coin
tubes fall below this level the Dollar Bill Validator may stop
accepting bills and the front display will indicate "EXACT CHANGE
ONLY".
Alternatively, you can load the coins into the slots above the respective coin tubes, making sure to load the
correct coins into their correct tubes. This is not the preferred method. By using TUBE FILL mode the control board can then accurately
determine coin levels.
On some Coin Mechanisms there are buttons above each tube to dispense the coins (may vary depending on which coin mechanism that is
used). The coins can also be dispensed within the Service Mode described later.
Bill Validator Operation
(OPTIONAL)
To remove the bills from the Dollar Bill
Validator push the tab on the top of the
bill box and lift up. To clear jams or
cleaning unlatch lower unit as shown.
Dollar Bill Validator cleaning instructions
as well as more advanced service
information can be obtained on the
Service portion of the website listed at
the beginning and end of this manual.
AUTOMATIC DELIVERY LIFT (OPTIONAL)
This information is for machines with the GVC2 Control Board (part number 4214682.004) and software version V3.3.10177 and higher.
INTRODUCTION
The Automatic Delivery Lift system is designed to lift vended products to the 2012 American Disabilities Act (ADA) height requirement level
from the locations floor. This same system can also provide an enhanced customer experience for those locations where an almost hands
free vended product presentation is desirable.
The Delivery Lift system is an option that can be used on the line of Delivery Lift Ready Machines (also called ADA ready machines) and
consists of an LED illuminated product delivery box with a motorized product lift plate, a set of product height sensors, a motorized delivery
box door (Auto Door) and a Blue LED illuminated activation button.
The delivery lift system can be factory installed or provided as a retrofit kit for field ADA ready machines. See the list of ADA ready model
numbers or contact a sales or service representative for more information.
INITIAL SETUP –SERVICE MODE
When an Automatic Delivery Lift system is installed in an ADA ready machine, it is automatically detected when a controller Service Mode
Motor Count is done. The Motor Count will show the tray motor count briefly with the 3 additional delivery lift motors before returning to
a tray motor count only. Once a Delivery Lift system is detected, it will complete a functional test at every Motor Count or at machine
power on. When the Delivery Lift is moving, the Blue Delivery Lift Button on the front of the machine will flash and can be pressed to stop
the Delivery Lift operation if necessary. Information on Service Mode Configuration menu and Diagnostic Mode menu options are listed on
the following pages.
SALES MODE
When a product is selected and vended, the product drops into the Delivery Lift Box after it first passes by the iVend sensor to confirm that
a product has been vended. Next, when the machine is using the default BUTTON configuration mode, the Blue Delivery Lift Button will be
constantly illuminated for 10 seconds, during this period the Delivery Lift can be activated. When the illuminated button is pressed, the
Delivery Door will open, the Delivery Lift will begin raising the vended product and the button will flash. The product will be raised until a

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portion of the product package blocks the Delivery Lift sensors, indicating that the product has reached the ADA delivery height. The
machine display will now show “Please Remove Your Product” and an audible beep will occur every 10 seconds until the product is
removed or one minute has elapsed. After one minute, the Delivery Door will close and the “Please Remove Your Product” message will
continue to be displayed. Once the product is removed and the Delivery Lift Sensors are no longer blocked, the Delivery Lift will return to
the bottom of the Delivery Box and machine display will return to the sales mode message and is ready for the next vend.
NOTE: If a customer grabs the product while the Delivery Lift is in operation, the Delivery Lift Sensors may detect a sensor blockage and will
stop the Delivery Lift at its current location. Pressing the flashing Blue Delivery Lift Button will also stop the Delivery Lift.
SERVICE MODE PROGRAMMING & TEST FUNCTIONS
Once in the service mode the control functions can be accessed and used, these are the service menus specific to the Automatic Delivery
Lift functions.
Service Mode 2 –Motor Count
Motor count includes tray motors, changer escrow motor, delivery lift and auto door motors briefly (example –shows 40 and
then goes back to 36d) to show the additional motors and then returns to show only tray count.
Service Mode 4 –Configuration
The Delivery Lift feature can be set to:
1. Button Mode- The Delivery Lift Button will need to be pressed to activate the Lift.
2. Automatic Mode –The lift will run after each vend.
3. OFF
Service Mode 0 –Diagnostics
Contains functions for testing the Automatic Deliver Lift Door, Delivery Lift and Delivery Lift Sensors.
See the Basic Programming pages starting on page 15 for additional information on the Automatic Delivery Lift service modes.
VEND CYCLE - IVEND® EQUIPPED
All vendor selections have been assigned at the factory to be monitored for iVend® optical sensing.
For 5 milliseconds at the start of a vend, the iVend® optical sensor will be checked to make sure it is not blocked, damaged or disconnected.
If blocked, damaged or disconnected - the normal home-switch-vend cycle will be used and the optical sensors will be ignored.
Both the vend motor and a vend timeout timer are started.
The selection motor rotates to the home-switch position.
If there is a home-switch signal, then the vend is considered successful.
If after 10 seconds there is no home-switch signal, the vend failed. The vend motor is shut down and MAKE ALTERNATE SELECTION
is displayed. The customer can press selection buttons to activate another motor or press the coin return button.
If not blocked, damaged or disconnected - the iVend™ Sensor System is used. The vend motor and a vend timeout timer are
started.
The selection motor rotates to the home-switch position.
If a product is detected during this time period, then the vend is considered successful.
If after reaching the home-switch position and a product is not detected, then the vend motor will pause for 1 second while the
controller continues to monitor the optical sensor for product delivery.
oIf a product is detected during this pause, then the vend is considered successful.
oIf a product is not detected, then the controller initiates a second vend cycle and another vend timeout timer while continuing
to monitor the optical sensor.
If a product is detected during this second cycle, the motor will be stopped immediately. The vend is considered successful.
The 2ND VEND accounting counter is increased by one.
If after reaching the home-switch position and a product is not detected, then the vend motor is stopped and for 2 seconds
the controller continues to monitor the optical sensor for product delivery. If a product is detected, the vend is considered
successful. The 2ND VEND accounting counter is increased by one.
Otherwise, if no product is detected, the selection is sold out. Such a state will trigger the display of the
MAKE ALTERNATE SELECTION message. The amount of credit is displayed. The customer can press selection buttons to activate
this or another motor or press the coin return button.
oIf after 10 seconds there is no home-switch signal and no product is detected, then the vend failed. The vend motor is shut
down and MAKE ALTERNATE SELECTION is displayed. The customer can press selection buttons to activate another motor or press
the coin return button.
NOTE: Force Vend is disabled to permit customer to retrieve deposited money.

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FIG 19. : Service Mode Button
SALES MODE
The vendor automatically defaults to Sales Mode after it is turned on. In the Sales Mode, the vendor accepts money deposits, pays out
change and dispenses product to the customer.
DISPLAY CREDIT - ELECTRONIC PRICING
This vendor is equipped with the Electronic Pricing feature. The customer may verify the price by pressing the selection number (i.e. 22)
before inserting money. If a selection is made and credit has not been established, the price for that selection is displayed and “INSERT
MORE MONEY” will be displayed. When money or credit is accepted, then the amount of credit is displayed.
"USE EXACT CHANGE ONLY" MESSAGE OPERATION
If the coin levels in the coin mechanism tubes are below the low-level sensors, “USE EXACT CHANGE ONLY” will be displayed. This
indicates the Coin Mechanism does not have enough coins in the coin mech tubes to make change. This also indicates that the Dollar Bill
Validator may be disabled until change can be made.
BASIC PROGRAMMING SETUP
This portion of the manual includes only basic Service Mode Programming functions. Refer to the CONTROL SYSTEM Programming Manual
included with the vendor for more advanced description of all functions within the Service Mode.
KEYPAD
Use the buttons on the keypad as directed in the step-by-step instructions in this manual to program the vendor.
Entries from the keypad will be displayed on the front vendor display.
SERVICE MODE
Use the Service Mode to program and service the
vendor. Use the keypad as an input device. Watch
the display for information while in Service Mode.
SERVICE MODE BUTTON
To enter Service Mode, press the Service Mode
Button located on the top or upper right corner of
the controller cover (See Figure 19). To exit Service
Mode, press the Service Mode Button.
NOTE: If no key is pressed for approximately one
minute while in Service Mode, the controller will
automatically return to Sales Mode.
Service Mode
Button
Board Power
LED
OPTIONAL DEX
Jack
MDB Status
LED's
DISPLAY
Check the display after pressing
the Service Mode Button and/or
Keypad Buttons to make sure
that the program is responding
correctly.
Buttons 0-9 are used to
move between the various
modes, menus and sub-
menus; while the button is
used to enter a menu,
confirm or save a setting.
See Figure 18
FIG 18.: Keypad Layout

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SERVICE MODE FUNCTIONS
1TUBE FILL/ DISPENSE COINS
Tube Fill counts coins as
they are deposited and
Shows the dollar amount.
Tube Dispense
Pays out coins from the coin
mech coin tubes.
This mode will also display
the current quantity of
coins in the coin mech
tubes.
TUBE FILL
STEP
DISPLAY
1.
Press Service Mode Button
Motor Count 60
2.
Press and begin depositing coins
At least 15 of each denomination
3.
Press 2 times to exit
(Sales Mode)
TUBE DISPENSE
STEP
DISPLAY
1.
Press to dispense dollar coin
$1.00/coins
2.
Press to dispense quarters
0.25/coins
3.
Press to dispense dimes
0.10/coins
4.
Press to dispense nickels
0.05/coins
5.
Press 2 times to exit
(Sales Mode)
Note: For dispensing more than a 4 denomination coin mech use keys greater in the same sequence as shown above.
2MOTOR COUNT
Displays the total count
of working motors.
STEP
DISPLAY
1.
Press Service Mode Button
Motors ( - - )
2.
Press then wait.
Motors ( - - )
3.
Press to exit.
(Sales Mode)
3 OPTIONS
(See CONTROL SYSTEM Programming Manual for more information)
4 CONFIGURATION
(See CONTROL SYSTEM Programming Manual for more information)
4.0.0.2 AUTOMATED DELIVERY BOX
STEP
DISPLAY
1.
Press the ‘Service Mode’ button on the control board
(Motor Count)
2.
Press
Configuration
3.
Press
Password:
Configuration
4.
Enter Password (default 2314)
Advanced Config
5.
Press
Peripherals
* - exit

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6.
Press to see current auto lift setting. Default is BUTTON
Auto Lift BUTTON
* - exit # - save
7.
Press to turn the auto lift AUTO
Auto Lift AUTO
* - exit # - save
8.
Press to turn the auto lift OFF
Auto Lift OFF
* - exit # - save
9.
Press to save
Auto Lift OFF
* - exit # - edit
10.
Press 3 times to exit
Back to sales mode
5PRICING
Price Setting - This menu allows these methods for assigning prices:
ITEM —by individual selections
ROW—by shelf or tray
ALL ITEMS —by entire vendor.
COUPONS —by Item, Row, or ALL
TOKENS —by Item, Row, or ALL
COMBO
The maximum price that can be set is $655.35.
5.1 ALL
This menu allows you to set the selection price of every item all at once.
Time Saving Suggestion: Instead of setting the price of each item one at a time, it is much faster to set the
common price of the entire vendor; then go back and set the price of each item or row.
5.2 ROW
Use this menu to set the price of a row (shelf) all at the same time.
Time Saving Suggestion: Instead of setting the price of one item at a time, set the common price of a Row,
then go back and set the price of each item.
STEP
DISPLAY
1.
Press Service Mode Button
Motors ( - - )
2.
Press
Pricing
3.
Press to enter price
ALL Items $0.50
4.
Press to save.
ALL Items $0.50
5.
Press 3 times to exit.
(Sales Mode)
STEP
DISPLAY
1.
ss Service Mode Button
Motors ( - - )
2.
Press
Pricing
3.
Press
Row: - - $0.00
4.
Enter row number and price
Example: Top row=01,
row below top row=02, etc.
Program will automatically go to the next Row.
Row:01 $0.50
5.
Press to save.
Row 01 $0.50
6.
Press 3 times to exit
(Sales Mode)

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5.3 ITEM
STEP
DISPLAY
1.
Press Service Mode Button
Motors ( - - )
2.
Press
Pricing
3.
Press
Item
4.
Enter Item and price
Item 010 $0.50
5.
Press to save. The program will automatically go
to the next selection number.
Item 010 $0.50
6.
Press 3 times to exit.
(Sales Mode)
5.4, COUPON, TOKEN, COMBO
(See CONTROL SYSTEM Programming Manual for more information)
6ACCOUNTING
Use this menu to gain access to menus that display or reset data the various types of cash and vend totals. Counts can be viewed by
individual items, rows or as the whole vendor.
(See CONTROL SYSTEM Programming Manual for more information)
7ADVANCED OPTIONS
(See CONTROL SYSTEM Programming Manual for more information)
8TEST VEND - SINGLE MOTOR
Use this menu to test vend individual motors. The selection will display with the test vend. If a test vend attempt on a particular
motor fails, the controller will beep.
STEP
DISPLAY
1.
Press Service Mode Button
Motors ( - - )
2.
Press
Item - - -
3.
Press selection number on keypad and wait
Item 010
4.
Repeat step 3 for other selections.
5.
Press 3 times to exit.
(Sales Mode)
9TEST VEND ALL MOTORS
Use this menu to test vend all motors. The selection will display with the test vend. If a test vend attempt on a particular motor
fails, the controller will beep. Satellite vendors will also be included in the test.
NOTE: Pressing at any time will stop the test
STEP
DISPLAY
1.
Press Service Mode Button
Motors ( - - )
2.
Press and wait.
Item
The motor selection number will display while it is
being tested.
Item 010
3.
Press 3 times to exit.
(Sales Mode)

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0DIAGNOSTICS
(See CONTROL SYSTEM Programming Manual for more information)
0.0.2 AUTOMATED DOOR
Opens and closes the Delivery Lift box product door and indicates if the control board detects the motor cam switch to be in the
correct position.
STEP
DISPLAY
1
Press the ‘Service Mode’ button on the control board.
(Motor count)
2
Press
Diagnostics
3
Press
Peripherals
4
Press to see current Auto Door position
Auto Door Closed
1-open 2-close * - exit
5
Press - OPEN DOOR , -CLOSE DOOR
Auto Door Closed
1-open 2-close * - exit
6
Press 3 times to exit
Back to sales mode
NOTE: The display will show the current “Open” or “Closed” position while the Auto Door is moving to a new position. If the
control board can’t determine an Auto Door motor position, the “Unknown” message will also appear.
IMPORTANT: If the control board cannot determine the Auto Door position when the sales mode is entered or while in the sales
mode, the machine will be placed Out of Service.
0.0.3 DELIVERY LIFT TEST
Raises and lowers the Delivery Lift plate and indicates if the control board detects the motor cam switch to have the Delivery Lift
in the correct position.
STEP
DISPLAY
1
Press the ‘Service Mode’ button on the control board.
(Motor count)
2
Press
Diagnostics
3
Press
Peripherals
4
Press
Lift Down
1 –up 2 –down *--
exit
5
Press - Raise the lift to top position , -Lower the lift
to the bottom (Home) position
Lift Down
1-UP 2-DOWN * - exit
6
Press 3 times to exit
Back to sales mode
NOTE: The display will show “Lift Unknown” while the Delivery Lift is moving to the up or down position. If the control board
can’t determine a Lift motors cam position the “Lift Unknown” message will also appear and stay present.
IMPORTANT: Do not attempt to run the Delivery Lift Test diagnostic if the Delivery Lift Plate may be jammed. Manually correct
this issue before running test. Contact Vendnet Service at 1-800-833-4411 for assistance or more information.

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0.0.6 LIFT OPTICS ALIGN
This indicates if the Delivery Lift Sensors are functioning and aligned so that they can detect when a product is lifted to the
correct height. The Green LED on the lift optics board (located behind the iVend Red LED sensor board) will also be illuminated
when sensors are aligned.
TEMPERATURE CONTROL
To prevent damage to the refrigeration unit when it is turned off or the power is interrupted, the refrigeration unit will not restart for at
least three minutes regardless of the temperature.
SENSORS
Temperature sensor(s) are positioned to best represent the product temperature. The sensor(s) are monitored by the control system.
The refrigeration and optional heater systems are activated depending on the target temperature setting or SET POINT. The total
allowable temperature variation from the SET POINT is DELTA.
SENSOR1
Single Zone versions have SENSOR1 located near the top-right of the vendor cabinet assembly. Dual Zone versions have SENSOR1
located under the dual zone barrier on the right side of the cabinet assembly.
SENSOR2
Dual Zone versions may have an optional SENSOR2 mounted near the top-right of the vendor cabinet assembly.
STEP
DISPLAY
1
Press the ‘Service Mode’ button on the control
board.
(Motor count)
2
Press
Diagnostics
3
Press
Peripherals
4
Press Shows current state of sensors. OK is
unblocked and ready . NO is blocked or not
operational. The time counter allows for determining
how long a product or object is blocking the sensors.
Lift Optics Align
OK or NO
0000 ms
5
Press 3 times to exit
Back to sales mode

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FIG 20 . : Door Switch Location
RELAYS
The control system controls up to three relays which then control the refrigeration and heating systems:
RELAY1—Controls the compressor and the condenser fan (refrigeration system).
RELAY2—Controls the evaporator fan (refrigeration system).
RELAY3 OPTION—Controls the optional upper zone blower and heater system.
DOOR SWITCH
The door switch is located in the upper right corner of the vendor door assembly (See Figure 20). The door switch is monitored by
the control system for evaluating when to run the refrigeration and evaporator systems as well as when to reset optional health
safety.
If the vendor is plugged in and the power switch is on and the door is open,
then the compressor, evaporator fan, heater and heater fan are all turned off. A
30 minute door timer starts and a compressor delay timer starts.
If the door is open for more than 30 minutes, the controller will resume
closed door operation, the message DOOR ALERT is displayed and error
code is set.
If the door is closed, then evaporator fan is turned on. When the
compressor delay timer expires, then the controller evaluates the zone
sensor readings, relay states and timers.
FACTORY DEFAULT SETTINGS
NOTE: Please read and follow the step-by-step instructions in the Control System Programming Manual to change the factory
default settings.
PROGRAM MODE
PROGRAM
VERSION
PROGRAM VERSION
ENGLISH
SPANISH
TEMPERTURE
MODE
DEGREE
°F (Fahrenheit)
°C (Celsius)
COLD
COLD
OFF
OFF
PRICE •ITEM(S)
All selections
set to .75
All selections
set to 50.00
SENSOR1
SET POINT
36°F (2C)
39°F (4 C)
DELTA
7°F
7°F (4 C)
DEFROST
DURATION
15 MIN
15 MIN
DEFROST PERIOD
(Comp Continuous
Run Time)
2HRS
2HRS
DEFROST DELAY
(timer)
8HRS
8HRS
HEALTH SAFETY
COLD
COLD
RANGE
(health/safety)
All
All
SENSOR2
OPTION
SET POINT
63°F
63°F (16 C)
DELTA
5°F
5°F (3 C)
Door Switch