Venstar SURVEYOR DC500 User manual

DC500
DATA CONCENTRATOR
INSTALLATION
INSTRUCTIONS

© Copyright 2021 Venstar

DC500 Installation Instructions 3
Data Concentrator – DC500
The Data Concentrator is the control center for the Surveyor Energy
Management System at the location. The DC500 allows the user
to monitor and control the location remotely either through the
Surveyor Cloud or a Surveyor Enterprise Server.
The graphic user interface on the DC500 allows for local setup
and interaction. The DC500 has built-in Wi-Fi as well as Ethernet
connectivity. Additional built-in radios allow the DC500 to interact
with VenNet wireless sensors. The DC500 is backwards compatible
and can replace a DC400 in a Surveyor ecosystem.
These instructions are intended to help you install and setup the
basics of the DC500 for communication to the Surveyor Cloud or a
Surveyor Enterprise Server.
LOCATION #00001
Heating & Cooling
Lighting
Idle
Address 2
Close
71˚
October 22, 2020 13:50
Idle
Address 3
77˚
SETTINGS

4 DC500 Installation Instructions
SURVEYOR
DC500
NOV 03-2020
FINISH AND COLOR FORTOP AND BOTTOM HOUSINGS TO MATCH BUILDING POWER MONITOR HOUSING
LASER MARKING TOP AND BOTTOM
WHITE TOP
GREY BOTTOM
updates for page 4
update for page 5 update for page 5
Contents
Recommended Tools
DC500 Antenna
Power Supply
Screws &
Drywall anchors Installation Manual
WiFi Network
& Password
Screw DriverPencil
LevelPliers
Hammer or Drill
(3/16" or 7/ 32" drill bits)
Thermostat Thermostat
Base
Drywall Anchors
and Screws
This Quick Start
Manual
Smart Phone
WiFi Network
& Password
Screw DriverPencil
LevelPliers
Hammer or Drill
(3/16" or 7/ 32" drill bits)
Thermostat Thermostat
Base
Drywall Anchors
and Screws
This Quick Start
Manual
Smart Phone
WiFi Network
& Password
Screw DriverPencil
LevelPliers
Hammer or Drill
(3/16" or 7/ 32" drill bits)
Thermostat Thermostat
Base
Drywall Anchors
and Screws
This Quick Start
Manual
Smart Phone
Screwdriver Pencil Drill
Voltmeter
Wi-Fi network
and password
Ethernet cable

DC500 Installation Instructions 5
SURVEYOR
DC500
NOV 03-2020
FINISH AND COLOR FORTOP AND BOTTOM HOUSINGS TO MATCH BUILDING POWER MONITOR HOUSING
LASER MARKING TOP AND BOTTOM
WHITE TOP
GREY BOTTOM
updates for page 4
update for page 5 update for page 5
SURVEYOR
DC500
NOV 03-2020
FINISH AND COLOR FORTOP AND BOTTOM HOUSINGS TO MATCH BUILDING POWER MONITOR HOUSING
LASER MARKING TOP AND BOTTOM
WHITE TOP
GREY BOTTOM
updates for page 4
update for page 5 update for page 5
Antenna
Power
Indicator
Touchscreen
Display
Ethernet
Input
Surveyor Bus
Inputs
Micro SD
Card Slot
Power
Input
External
Antenna
Input
Becoming Familiar
with The DC500

6 DC500 Installation Instructions
Installation Instructions
Follow these instructions to ensure the DC500 is correctly installed and
connected to other compatible Surveyor devices.
Mounting the DC500
Identify the proper location to mount the DC500. It is recommended to connect
the power supply to the DC500 PRIOR TO mounting it to the wall. Use the
enclosed screws and drywall anchors when mounting the device.
TIP: Consider proximity
to a power outlet as well
as the best location for
connecting to the Internet.
SAFETY REMINDER
• All Federal, State OSHA guidelines, NEC and local
ordinances should be followed in all work to prepare,
install, troubleshoot or maintain the Surveyor EMS
• Disconnect power to all appropriate devices before
installing equipment components
CAUTION

DC500 Installation Instructions 7
Powering the DC500
1. Plug the 24 VAC power supply into the DC500 power input
2. Connect the power supply to a standard 120v receptacle outlet that
has constant power or is on a dedicated circuit

8 DC500 Installation Instructions
Internet Connection – Wired
If using a wired connection then make sure the Data Concentrator is placed in
proximity to the router and use an Ethernet cable of sufficient length.
1. Connect the Ethernet cable (not included) into the Ethernet port of the DC500
2. Connect the other end of the Ethernet cable into the appropriate port on
the router
NOTE: Refer to specific customer instructions as to which port is to be used.

DC500 Installation Instructions 9
Connecting the Antenna
Attach the enclosed antenna to support Sub-GHz communication to compatible
Surveyor devices.
Internet Connection – Wireless
If using a Wi-Fi connection then make sure the Data
Concentrator is placed in an area with a strong
and reliable Wi-Fi signal. Make sure you have the
correct network name and password.
WARNING: Use only the antenna supplied with the DC500.

10 DC500 Installation Instructions
Connecting the Data Concentrator to Other Surveyor Devices
Ensure the communication Bus wiring to other Surveyor devices is correctly
installed prior to connecting to the DC500.
TIP: Attach the three wires from the powered Surveyor device(s) to A – B – GND
on the 3-pin terminal block. Use a DC voltmeter to measure between the A
and B terminals before plugging the terminal block into the DC500. You should
measure between 3V and 5V between A and B (A positive, B negative).
Connect Ethernet cable directly to one
of the four Surveyor BUS ports