Vertex Wireless VW450 User manual

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V.1.4E

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1. INSTALLATION GUIDE
1.1. FRONT, SIDE AND REAR VIEW OF VW450 07
1.2. CHECKINGTHECOMPONENTS 08
1.3. SIMCARDINSTALLATION 09
1.4. BATTERYINSTALLATION 10
1.5. INSTALLATION OF THEANTENNAAND LOCATION OF THE EQUIPMENT FOR VOICE SERVICE 11
1.6. DESKTOPINSTALLATION 13
1.7. WALLMOUNTING 14
2. GETTING TO KNOW VW450
2.1. LEDSTATUSINDICATOR 15
3. BASIC OPERATIONS
3.1. MAKINGCALLS 17
3.2. RECEIVINGCALLS 17
4. BASIC SETTINGS
4.1. RECEIVERVOLUME 18
4.2. DIALDELAYTIME 18
4.3. SPEEDDIALENTRY 18
4.4. TIMEANDDATE 18
4.5. CIDFORMAT 19
4.6. BANDSELECTION 19
4.7. EQUIPMENTLOCK 19
4.8. PINLOCK 20
4.9. POLARITYREVERSE 20
4.10. LOOPCURRENTDISCONNECT 21
4.11. DTMFTONEGENERATION 21

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4.12. AUTOMATICPINENTERING 21
4.13. FACTORYRESET 21
4.14. VOICEMAILINDICATION 21
5. SUPPLEMENTARY SERVICE FEATURES
5.1. CALLFORWARDING 22
5.2. CALLBARRING 23
5.3. CALLWAITING 25
5.4. SIMSECURITYCODES 26
5.5. CALLERID 26
6. DATA SERVICE FEATURES 27
7. FAX SERVICE FEATURE
7.1. ANALOGFAX 27
7.2. DIGITALFAX 28
8. GENERAL INFORMATION
8.1. SPECIFICATIONS 29
8.2. ADDITIONALSAFETYINFORMATION 30
8.3. GUARANTEE 32
8.4. TROUBLESHOOTING 33
9. CONFORMANCE STATEMENTS
APPENDIXA 33

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Welcome to your VW450
VW450 is a Fixed Wireless Terminal designed to provide better wireless connectivity between wire telephone and GSM
850/900/1800/1900 band network with high sensitivity to receive signal and large transmitting power to expand
extensively the effective coverage of GSM service.
Main function & features
- SIMPLE TO INSTALL AND EASY TO MAINTAIN
- COMPATIBLE TO MOST TELEPHONES, PBX
- BATTERY BACK UP DURING AC POWER OUTAGES
- PROVIDE REVERSAL POLARITY SIGNAL FOR METERING
- ADJUSTABLE RECEIVER VOLUME
- 3 LED DISPLAY (SIGNAL/MODE/POWER)
- 10 SPEED DIALS
- CALLER ID DISPLAY
- NETWORK BAND SELECTION
- CALL WAITING/FORWARDING/BARRING
- CONFERENCE CALL
- DATA COMMUNICATION (INTERNET OVER CSD/GPRS, DIGITAL FAX)
- ANALOG FAX (VW450)

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For your safety
Here is important information for safe and efficient operation.
Please read this information before using your VW450.
For optimal performance, install this indoors. When specially used in an outdoor area, it may not work in below 0℃or over
50℃.
Install VW450 on hard, flat surface for proper ventilation.
Avoid using VW450 in high temperature or near a source of fire or gas.
Avoid storing VW450 in cold areas.
Do not expose VW450 to moisture or dust.
Do not use VW450 in the hospital. It will interfere with medical electronic equipments such as a peace maker.
Do not use harsh chemicals, cleaning solvents to clean VW450. And wipe with a soft, clean, dry cloth to clean it.
Do not knock, drop, and shake VW450 to avoid breaking the case.
Use only the supplied or approved replacements
Do not use VW450 with a car battery.
Do not touch the antenna when VW450 is being used.
Do not use VW450 with a damaged antenna. Have your antenna replaced by a qualified technician immediately.
Use only the provided antenna. Do not use the provided antenna for any other purpose.
Use only the provided adapter. Do not use the provided adapter for any other purpose
If VW450 fails to work for any reason, do not attempt to disassemble.

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1. Installation guide
1.1. Front, Side and Rear View of VW450

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1.2. Checking the components
Check to make sure that you have all the parts shown below after opening the package. If any piece is missing or
broken, please call your agent or customer service.
1. MAIN UNIT
2. USER MANUAL
3. LI-ION BACKUP BATTERY
4. DC POWER ADAPTER
5. CABLE FOR GPRS CONNECTION (VW450): OPTIONALACCESSORY
6. ANTENNAAND THE CABLE WITH THEIR SUPPORT (YOU SHOULD COUPLE THE ANTENNA IN THEIR SUPPORT)

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1.3. SIM card installation
1. Disconnect the power supply.
2. Open battery cover on the bottom side of the VW450.
3. Disconnect the DC power cable to VW450
4. Take out the battery pack in the right position between the hold bars
5. Insert the SIM card into the socket as shown in the picture.
* Note: Make sure the SIM card is aligned properly with the directional arrow on the holder.
6. Connect the DC power cable to VW450.
7. Insert the battery pack in the right position between the hold bars.
8. Close the battery cover.
9. Connect the power supply to VW450.

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1.4. Battery installation
1. Disconnect the power supply.
2. Open battery cover on the bottom side of VW450.
3. Connect the DC power cable to VW450.
4. Close the battery cover.
5. Connect the power supply to VW450.

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1.5. Installation of the antenna and location of the equipment for voice service
Before you select a localization to place VW450, you should read the section for their Security in the first part of this
manual. You can place it in a plane area just as the floor, the walls or the desk or table.
1. It connects the antenna at the VW450 (previously it should couple the antenna in their support, make sure of
making the one it couples in a complete way, verify that the antenna mo is slack) and locate her it more far possible
of the terminal. If the antenna is located near the VW450 noise she/he will take place during the communication,
avoid it!
* Notices: make sure of pressing the antenna completely to their connector in the terminal.
2. Using the marked port as “Phone “connects the VW450 to the central PBX, or to the system of tariff of the booth
or a similar telephone. If their Terminal is model VW450 and you will use similar fax, connect the fax machine to the
port “Fax ".
3. Connect the adapter to the Terminal. Use the connector "DC Input."
4. Connect the adapter DC in an appropriate energy plug.
5. Turn on the terminal. Use the switch“On/Off ".
6. Checks the power of the signal GSM, verify the state of the led “Signal“(check the section 2.1). To improve the
signal reception, move the antenna and verify the state of the led “Signal".
Avoids leaving the antenna in a location in which the led illuminates red or be shut down
7. The terminal is ready to be used.
Attention : If the SIM Card (Chip) that will be used in the terminal has the number disabled PIN (it consults to their
operator), it won't be necessary to make some additional configuration in the VW450; this will be ready for their use.
In case, on the contrary, the SIM Card has the active PIN that same number PIN it will be recorded in the terminal. To
make it, connect a telephone similar to the port“Phone” and dial: #* 110 * 2 * number PIN #
With the previous procedure it will be engraving in the terminal the number PIN. It is this way when the terminal is
out and then lit, it won't be necessary to carry out this procedure again. Although the Terminal remains out a lot of
time, without current and without battery, the PIN that was recorded will always remember.

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IF THE PIN OF THE SIM CARD (CHIP) IT IS ACTIVATED AND SHE/HE IS NOT CARRIED OUT THE PREVIOUS PROCEDURE
CORRECTLY, THE SIM CARD WILL BE ABLE TO BE BLOCKED AND YOU WILL HAVE TO ENTER THE NUMBER PUK TO UNBLOCK IT
(TO CONSULT SECTION 4.9).
A
void noise or interference during the communication: the antenna should be at least separated from the equipment a
meter. Avoid proximity of the team and of their antenna to electric motors, fluorescent lamps, radios, televisions, computer
monitors, speakers and in general electric equipment. Before connecting the terminal to central PBX, verify connecting a
direct telephone and making calls of test that there are not noise or interference during the call; if there is verify the location
of the equipment and their antenna.

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1.6. Desktop installation
Before you select a location to place VW450, you must read “For your safety” section in the first part of this manual.
You can place it on the flat surface area such as above ground, on the walls, or table.
1. Connect the antenna to VW450 and locate it as far as it can reach
* Note : finger-tighten the antenna.
2. Connect a wire telephone to VW450 using phone cord
3. Connect the barrel connector of the power supply to DC Adaptor
4. Plug the DC Adaptor into the power supply.
5. Plug the DC Adaptor into an appropriate power outlet.
6. Check signal strength moving the antenna until you find the best signal possible.
(See 2.1 LED Status Indicator section)
7. If you use Data Service or PC FAX Service, connect your data cable to the Data port located at the side of VW450.
8. If you use G3 FAX machine, connect your line cord of G3 FAX to the RJ-11port located at the side of VW450.

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1.7. Wall mounting
1. Mark two mounting hole locations to match the screw hole in the back of VW450.
2. Drill two holes at the marked locations.
3. Tighten the screws until the head is about 3~5mm from the wall.
4. Hang VW450 on the screw using the two holes in the back.
5. Push VW450 down until the unit is firmly locked into place.

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2. Getting To Know VW450
2.1 LED Status Indicator
When your VW450 is powered on, the LED Status Indicators show operation of the indicators and the modes.
When your VW450 is turned on, the LED Status Indicators show operation of power status, signal strength and
current mode.
* Note : If you are getting no service or limited service, contact your service provider.
1) POWER
LED Color Activity Description
Green Continuous Normal
Amber Continuous Charging
Red Continuous Low
Red Flashing Very Low
2) SIGNAL
LED Color Activity Description
Green Continuous High
Amber Continuous Middle
Red Continuous Low
Red Flashing Limited Service
Off Continuous No Service
3) MODE
LED Color Activity Description
Green Continuous Fax/Data Call
Green Flashing Incoming Fax/Data Call
AMBER Continuous Voicemail
Red Continuous Off-Hook or Voice Call
Red Flashing Incoming Voice Call

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4) EXCEPTION STATUS
LED Activity Description
ALL LED Flashing(Red) then
Mode LED : GREEN Insert SIM
ALL LED Flashing(Red) then
Signal LED : GREEN
Equipment Locked, Enter Lock Code
(See 4.8 Equipment Lock section)
ALL LED Flashing(Red) then
Signal LED : AMBER
PIN Locked, Enter PIN
(See 4.9 PIN Lock section)
ALL LED Flashing(Red) then
Signal LED : RED
PIN Blocked, Enter PUK *
(See 4.9 PIN Lock section)
ALL LED Flashing(Red) then
Mode LED : AMBER MEP Network Locked *
ALL LED Flashing(Red) then
Mode LED : RED AUTO PIN Locked **
ALL LED Flashing(Red) then
Power LED : GREEN Cell Locked *
ALL LED Flashing(Red) then
Power LED : RED MEP SIM Locked *
* Contact your service provider to verify that service has been activated.
** If your service provider use AUTO PIN feature, you must use the SIM card provided from your service provider. If a proper SIM card is installed
and ‘AUTO PIN Locked’ state continues, contact your service provider.

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3. Basic operations
3.1 Making calls
1. Check to see that your VW450 is turned on.
2. Pick up the handset of the phone.
3. If you listen for dial tone, dial the desired telephone number. The call will be automatically made by VW450.
If you hear fast beep tone, check SIM card or signal strength.
* Note : If you can’t hear dial tone produced, check to make sure that all the parts are properly connected, hang up the phone, and try
again.
If you press ‘Flash key’, or press the switch-hook and release after dialing a number, Call will be made immediately.
When you use telephone, Analog fax connected to fax port can not be used at the same time.
3.2 Receiving calls
1. When the phone rings, pick up the telephone handset, begin to talk.
2. To disconnect after finished, replace the handset on the phone.
* Note : When there is an incoming call when you are already holding the receiver, press ‘Flash key’ to answer the call.

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4. Basic Settings
4.1. Receiver Volume
You can control the volume level in the range of 1 to 7 using the keypad on the telephone.
Set Receiver Volume # * 100 * <level> # level : 1 - 7
4.2. Dial Delay Time
You can set dial delay time that your VW450 waits after the phone number is dialed before automatically sending
the number.
Set Dial Delay Time # * 101 * <delay> # delay : 3-20 seconds
The default delay time is 3 seconds.
4.3. Speed Dial Entry
You can store up to 10 frequently used phone numbers in the ‘SIM card’ memory and you can make a call by
pressing record number.
Add/Modify # * 102 * <N> * <NNNN> # N : RECORD NUMBER(0-9)
NNNN : Phone number
Delete # * 103 * <N> # N : RECORD NUMBER(0-9)
Call using speed dial # * <N> # N : RECORD NUMBER(0-9)
4.4. Time and Date
You can set time and date to be displayed on a connected caller ID device.
Set Time # * 104 * <HH><MM> # HH : Hours(24h)
MM : Minutes

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Set Date # * 105 * <MM><DD><YYYY> #
MM : Month
DD : Day
YYYY : Year
For 2:30 PM, press # * 104 * 1430 #
For 31 DEC 2007, press # * 105 * 12312007 #
* Note : This function is dependent on the phone connected to VW450..
4.5. CID Format
You can set CID format that is available on wire phone with CID function.
SDMF format # * 106 * 1 #
MDMF format # * 106 * 2 #
* Note : SDMF stands for Single Data Message Format and MDMF stands for Multiple Data Message Format.
4.6. Band Selection
Your phone supports quad frequency band.( GSM900, DCS1800, GSM850, and PCS1900)
This feature depends on your service provider’s setting.
GSM900/DCS1800 # * 108 * 1 #
GSM850/PCS1900 # * 108 * 2 #
GSM900, DCS1800,
GSM850, PCS1900 # * 108 * 3 #
4.7. Equipment Lock
The lock code prevents VW450 from being used by unauthorized person without your permission. The default lock
code is 0000.
When equipment lock is activated, you must enter lock code using ‘Enter Lock Code’ string every time the VW450 is
turned on. (See 2.1 LED Status Indicator section)
Activate # * 109 * 1 * <password> #

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Deactivate # * 109 * 0 * <password> # Default
Enter Lock Code # * 109 * 2 * <password> # password : 4 digits
Change Lock Code # * 109 * 3 * <old password> *
<new password> #
4.8. PIN Lock
The SIM card has a PIN to prevent VW450 from being used by unauthorized person without your permission.
The PIN can be between 4 and 8 digits in length and any combination of digits 0 to 9.
When PIN lock is activated, you must enter the PIN using‘Enter PIN’string every time the VW450 is turned on.
You have 3 chances to enter the PIN. If incorrect PIN is entered 3 times consecutively, the SIM card will be locked. To
unlock the phone, you must enter the PUK using‘Enter PUK’ string.
(See 2.1 LED Status Indicator section)
Activate # * 110 * 1 * PIN #
Deactivate # * 110 * 0 * PIN #
Enter PIN # * 110 * 2 * PIN #
Enter PUK # * 110 * 4 * PUK * New PIN #
4.9. Polarity Reverse
This feature is provided for metering or PBX.
Activate # * 111 * 1 #
Deactivate # * 111 * 0 #
4.10. Loop Current Disconnect
This feature is provided for metering or PBX.