Vertix Raptor-i User manual

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Raptor-i Wireless Helmet Intercom
User Manual

Raptor-i Wireless Helmet Intercom
User Manual
TAME THE NOISE, NOT YOUR SPIRIT!
Congratulations for purchasing this fine piece of riding gear to complement the spirit of your ride, regardless of
whether you are riding for pleasure or daily commute. It is always exciting to ride and feel the freedom on your
coveted machine and with friends!
All of us at VERTIX™ thank you (and your friends too!) for choosing this product which we believe delivers the
best performance and value to augment your riding pleasure. ENJOY!
TABLES of CONTENTS
IMPORTANT NOTICE 2
CONFORMITY NOTICE 2
INTRODUCTION 3
WHAT YOU SHOULD HAVE 4
FUNCTIONS 4
INSTALLATION 6
OPERATION AND USE 7
MODE PRIORITY 10
USING MOBILE PHONE 10
USING INTERCOM 11
USING MUSIC PLAYER 12
FM RADIO 13
SPECIFICATIONS 13
CARE FOR YOUR RAPTOR-I 13
TROUBLE-SHOOTING FAQS 14
TERMS AND CONDITIONS
OF LIMITED WARRANTY 16
REFUND OPTION 19
WARRANTY INFORMATION 20
EN

2
EN IMPORTANT NOTICE
Please comply with your local traffic laws when using this product and where required, you can detach one speaker. Safety must
always be your top priority. You are advised not to use this product under conditions which may put yourself or others at risk of
injury. Pull over to the road shoulder or a safe location to communicate when required. Adjust the volume prior to riding for each
available mode to your desired level bearing in mind that long exposure to loud sounds can cause hearing impairments. Users are
advised to test and acquaint themselves with the Raptor's Automatic Volume Control feature (only for mobile phone calls) which
automatically increases the volume when wind-noise is detected. The use of earplugs is highly recommended for riding speeds
in excess of 100kph (62mph) as wind-noise at high speeds is deafening. By opening and using this product, you explicitly accept the terms and
conditions for its use and should this product be given or loaned to another user, it is your responsibility to inform the user of the above terms and
conditions of use which shall also be applicable to him/her.
CONFORMITY NOTICE
FCC NOTICE
This equipment has been tested and found to comply with the limits for a Class B Digital Device pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate
this equipment.
EUROPEAN CE NOTICE
This device is in conformity with the following directives:
EU Low Voltage, Directive 2006/95/EC; EU Electromagnetic Compatibility, Directive 2004/108/EC; R&TTE, Directive 1999/5/EC

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EN
INTRODUCTION
The VERTIX™ Raptor series is a wireless 2.4GHz system designed for easy retrofit on helmets. It allows you to conveniently access audio
entertainment, navigation information and communications when wearing your helmet. The Raptor-i works with most mobile phones, GPS
navigation devices and music players equipped with Bluetooth® technology.
Your Raptor-i is designed with a high quality rubberized double injection molded outer membrane capable of withstanding weather conditions
you are accustomed to while riding or may encounter on longer journeys; such as heavy rain, hot and cold temperatures. The Raptor-i is
aerodynamically designed and when properly installed will minimize turbulence and drag at high speeds, reducing disturbances and discomfort to
the rider.
The Raptor-i comes with your choice of a boom or wired microphone headset with specially tuned speakers to deliver high quality audio for your
music and communications experience. With the Raptor-i's Cut-the-Noise™ Digital Signal Processing (DSP) and Automatic Volume Control (AVC)
technologies, you are assured of communications quality which allows you to be heard clearly by the other party. Your Raptor-i will work through
20dB NRR earplugs to ensure you can hear clearly while protecting your ears against very loud wind-noise levels at high speeds. As the wind-
noise level depends on the helmet design, type and brand, the maximum speed which you can comfortably communicate will vary. As there are 4
different independent volume settings for the Raptor-i, the volume settings will default to the 50% level everytime you Power ON the unit after a
FULL Power OFF.
The Raptor-i's controls are carefully researched, designed and tested for easy feel and operation with riding gloves. To further improve ease of use,
a handle mounted, ergonomically-designed remote control unit will soon be available to complement your Remote-Ready Raptor-i.

4
EN WHAT YOU SHOULD HAVE
Main Unit + Boom Mic Headset or Wired Mic Head
1) 1 x Raptor-i
2) 1 x USB charger
3) 1 x USB charging cable
4) 1 x Quick user guide
5) 1 x User manual
1) 1x2 Speakers + Boom Mic
2) 1 x EZ-Mount™
3) 1 x User Guide
1) 1 x 2 Speakers + Wired Mic
2) 1 x EZ-Mount™
3) 1 x User Guide
Note: Your Boom or Wired headset may be included with this package or provided separately.
FUNCTIONS
Mobile phone functions
Voice dialing (dependent on your mobile phone)
Auto call answer (after approx. 8secs or 3 rings)
Call reject
Call redial
Last number redial
Call Transfer (between your Raptor-i and mobile phone)
Independent mobile phone volume control
Intercom functions
Supports 3 riders
Easy intercom operation
Full duplex conversations
Maximum intercom range up to 800m or 2,620 ft
(for Line-of-Sight conditions)
Independent intercom volume control
Auto switch to mobile phone for incoming calls
Automatic Volume Control (increase audio output when wind or environment noise increases)
Note: The volume increase is proportional to the amount of noise detected ONLY in the PHONE and INTERCOM modes. Be sure to wear earplugs
when you plan to use these functions when riding at high speeds to avoid harmful ear damage due to automatic audio level increase.

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GPS Sat-Nav functions
Receive audio information from your Bluetooth® GPS Sat-Nav unit
Connects with your mobile phone via your GPS Sat-Nav unit (GPS dependent, please consult your GPS Sat-Nav user manual)
Independent GPS Sat-Nav volume control (please consult your GPS Sat-Nav user manual)
Auto switch to mobile phone for incoming calls
Music player functions
Compatible with Bluetooth® A2DP music players for High Fidelity Stereo music
Compatible with Bluetooth® AVRCP for music control functions (Next Track, Previous Track, Volume control)
Independent Music volume control
Auto switch to phone for incoming calls
NOTE: For Next Track, Previous Track and volume control to work, your mobile phone or media player MUST support AVRCP (Audio Video Remote
Control Protocol).
FM radio functions
Frequency Range: 76 - 108 MHz (This may vary by country)
Independent FM Radio volume control
Auto switch to mobile phone for incoming calls
Memory for 8 favourite stations

6
EN INSTALLATION
The Raptor-i can be installed on any helmet without affecting structure or finish. The EZ-Mount™ system provides for a simple and secure means
of mounting and removing your Raptor-i unit. You can also perform aerodynamic adjustments of the Raptor-i's attack angle to suit your riding
posture on the motorcycle you are riding.
**The Quick Start Guide will help you get started on using your Raptor-i in no time. Do also try to acquaint yourself with this user guide to explore
other functions which may be useful.
Adjusting Optimum Angle of Attack
Note: You can adjust the angle of attack for your Raptor-i with no limitation on your desired angle of tilt. What you need is to ensure the EZ-
Mount™ contact for your Raptor-i and helmet is maximized. You can do this by aligning the EZ-Mount™ on your helmet with your Raptor-i for
maximum contact with each other (75% or more would be good). To check, simply feel the force of trying to snap the Raptor-i off from your
helmet and if you cannot push if off easily (like the wind pushing against your Raptor-i from the front edge), you are good. The EZ-Mount™ has
been tested to securely hold your Raptor-i for speeds up to 210kph (130mph) when properly mounted.

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EN
OPERATION AND USE
Always prioritise your riding or activity above phone calls or entertainment. It is recommended to pull over and stop current activity before
answering or having a conversation. Always ride carefully and abide with the laws in your area.
WHEN YOU SEE IT MEANS
No lights The Power is OFF
Red/Blue lights flashing alternately You are in Pairing mode
Blue light with short flash every 3 seconds The set is in Standby mode
Blue light with longer flash every 3 seconds The set is connected with your mobile phone and is
ready for use
Red light flashing every 3 seconds The Battery is low
Flashing Red light (when charger is connected)
When it turns SOLID Red
Your Raptor-i is being charged
Your Raptor-i is fully charged
What the Sounds Generally Mean
POSITIVE: Short high pitched tones (single or double "TEE" sounding tones) means connection OK, intercom connected, pairing OK, etc.
NEGATIVE: Longer low-pitched tones (single or double "TOO" sounding tones)means connection failure, connection terminated, unsuccessful
pairing, etc.

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EN Turning On
Press and hold the ON-OFF/INT button. Release the button when you see the Blue light starting to flash or when you hear 6 ascending (low to
high) tones to signal that the set is now in service. If you have a paired mobile phone, you will also hear 2 high-pitched tones if it is connected.
Turning Off
Press and hold the ON-OFF/INT button until you hear a "DU DU" signal followed by 3 descending (high to low) tones.
BLUETOOTH® Pairing
The Raptor-i is compatible with Bluetooth® technology used for pairing mobile phones, music players and between Raptor-i headsets.
Pairing Mode
Make sure your Raptor-i is OFF.
Press and do not release the ON-OFF/INT button until you see both Blue and Red lights flashing alternately.
You should hear a "DU DU". Your Raptor-i is now in Pairing Mode.
Note that the unit will automatically exit the Pairing Mode in about 60 seconds if pairing is not completed or unsuccessful. Repeat again if this
happens.
Mobile Phone Pairing
With the Raptor-i in Pairing Mode, turn ON your mobile phone's Bluetooth® and search for devices. Please refer to your mobile phone's user
manual if necessary.
Your mobile phone should detect "VTX-RAPTOR i_vx.xx.x."
Select this and enter the code 0000 (zero zero zero zero).
Note: To use the Raptor-i with a mobile phone and GPS Sat-Nav device at the same time, you will need to utilize the GPS Sat-Nav unit's phone
function. Please refer to your GPS Sat-Nav user manual for more information.

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Intercom Pairing
Switch OFF all Raptors-i near you if possible.
Bring the 2 sets you would like to begin pairing close to each other.
Put them into Pairing Mode. You will see Red and Blue flashing lights on BOTH sets.
Press the ON-OFF/INT button briefly on ONE of the Raptor-i to initiate pairing.
When both Raptor-i show only a Blue flashing light, the pairing is completed and INTERCOM is established between the 2 sets. Test by talking to
confirm.
If you want to include a 3rd set in the group, turn off ALL the sets first and repeat the intercom pairing process for the 1st set and the NEW (3rd)
set.
NOTE: Each Raptor-i unit can only pair with 2 other Raptor-i units. The last 2 sets to pair will have a higher priority and a single INT button press on
either of these 2 units will connect them together. The 3rd or last set to pair will require 2 INT presses to communicate with either of the 2 earlier
sets.
Music Player Pairing
Refer to Mobile Phone Pairing
GPS Sat-Nav Pairing
Models such as the Garmin® Zumo 500 and 600 series supports pairing with your mobile phone and offers an easy and convenient way for you
to enjoy both mobile phone and GPS Sat-Nav functions on your Raptor. Please see your GPS Sat-Nav user manual on setting up and if the phone
function is supported.
For GPS Sat-Nav devices without the integrated mobile phone feature, you will have to decide which one takes higher priority as Raptor-i can only
support ONE High Priority device, you may wish to note that most older or entry level GPS Sat-Nav devices does not support phone pairing.
Garmir® is a registered trademark of Garmin Ltd or its subsidiaries.
Clearing All Paired Devices
With the Raptor turned ON, you can clear all devices paired on your Raptor by pressing the CALL CONTROL and VOL DOWN button together until
you see 2 RED flashes.

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EN MODE PRIORITY (Mobile Phone/lntercom/GPS/MP3 and FM)
Please note that only ONE (1) function or mode can be used or be ACTIVE at any time. Commands to the Raptor-i to switch modes manually or
automatically by incoming mobile or intercom calls will follow the priority set out below:
Mobile phone commands
Highest Priority and will be switched over regardless of your current mode in use.
Intercom commands
Middle Priority. Will be switched over if you are listening to Music, FM Radio or GPS announcements.
GPS Sat-Nav commands
Priority depends on the GPS Sat-Nav device. GPS Sat-Nav models which support mobile phone pairing will be accorded Highest Priority. Please
consult your GPS Sat-Nav user manual.
Music, FM radio
For Music (MP3) and FM radio, it is best to turn OFF one before activating the other. As example, while in Music (MP3) mode and you want to
switch to FM radio, do a quick single press to turn OFF the Music (MP3) first, then do a quick double press to turn ON the FM radio.
You need not do this for incoming mobile or intercom calls as the Music (MP3) or FM radio will be automatically switched out and resume after
you end your mobile phone or intercom conversation.
USING MOBILE PHONE
The mobile phone has the highest priority order amongst all of the available functions. (See "MODE PRIORITY")
Answer Call
When a call comes in, the speaker will emit the mobile phone's ring tone. To answer, simply press and release the call control button. Alternatively,
you may leave it to ring and the auto pick up will answer after approximately 8 secs or 3 rings.

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Reject Call
When a call comes in, the speaker will emit the mobile phone's ring. To reject the call, press and hold the call control button for about 2 secs,
release when you hear a low pitched "TOO" sound.
End Call
To end a call, simply press and release the call control button.
Transfering Call between your Raptor and mobile phone
While you are on the call, press and hold the CALL CONTROL button for 2 secs. Your call will be transferred to your mobile phone. To transfer
back to your Raptor, simply do the same, ie hold the CALL CONTROL button for 2 secs.
Voice Call
Some mobile phones have Voice Control functions. To activate the Voice Control, press the "VOL UP" button twice quickly.
Volume Adjustment
To adjust the volume, press and hold the VOL UP or VOL DOWN buttons until the desired volume is reached.
NOTE: When Maximum volume is reached, you will hear 2 low pitched beeps.
USING INTERCOM
Any paired Raptor-i unit can activate the Intercom function of the other paired Raptor-i units based on the command given and the current
function priority of the other paired Raptor units. The Intercom has "Middle" Priority. (See "MODE PRIORITY")
Enable Intercom (Last communicated or Paired Raptor-i)
To enable intercom function with the last communicated or Paired Raptor-i, press and release the POWER/INT button once.
To enable intercom function with the 2nd last communicated/Paired Raptor-i, press and release the POWER/INT button twice.
If the Raptor-i unit is in range and the connection is successful, you will hear a short "TOOT" sound followed by 3 ascending (low to high) tones if
YOU ARE INITIATING the call.
For receiving of intercom calls, you will just hear the 3 ascending tones.
If the connection was unsuccessful, the speakers will produce a long low pitched beep.

12
EN Upon successful connection, you may start speaking to the other Raptor-i in Full-Duplex.
NOTE: Any paired Raptor-i unit can activate the Intercom function of the other paired Raptor-i units based on the command given and the current
function priority of the other paired Raptor-i units. The Intercom has "Middle" Priority. (See "MODE PRIORITY")
Disable Intercom
To disable intercom function, press and release the POWER/INT button once to disable intercom function. You should hear a long "TOO" sound.
Volume Adjustment
To adjust the volume, press and hold the VOL UP or VOL DOWN buttons until the desired volume is reached.
NOTE: When Maximum volume is reached, the speakers will produce 2 low pitched beeps.
USING MUSIC PLAYER The Music Player has "Low" priority. (See "MODE PRIORITY").
Play Music
Press and release the CALL CONTROL button once to start playing Music,
(the same applies if the mobile phone or GPS Sat-Nav device has music
player function). Please consult the User Manual for your music player
device as they may work differently.
Previous Track
Press and release the VOL DOWN button.
Volume Adjustment
To adjust the volume, press and hold the VOL UP or VOL DOWN
buttons until the desired volume is reached.
NOTE: When Maximum volume is reached, the speakers will produce
2 low pitched beeps.
Next Track
Press and release the VOL UP button.
NOTE: The Raptor-i supports ONE(1) Bluetooth® Stereo (A2DP) player. If your mobile phone is also used as your music player, you CANNOT connect
another Stereo music (A2DP) player.

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EN
FM RADIO
Select FM Mode: Press the CALL CONTROL button in quick succession TWICE.
Select Favourite Station: Use the VOL UP or VOL DOWN button to search for the stations you like to listen. A "TOO TOO" sound means you
have reached the end of the FM frequency band. If you were using the VOL UP button, it will loop to the lowest start frequency if you continue to
press VOL UP. While searching, you may encounter stops which could be an FM station or noise. This is normal.
Save a Favourite Station: You can save up to 8 favourite stations. Pressing VOL UP or VOL DOWN using a quick double-press action allows you
to scroll through the 8 favourite memory locations in a looping manner. A beep tone means that it has returned to its start position.
To save your favourite stations, start by selecting an unused favourite memory location using the quick double-press action. Next search for your
station using the VOL UP/DOWN button. When you find a station you like, press the CALL CONTROL button ONCE (within 15 secs). A beep tone
indicates a successful save. Repeat by recalling another memory location. You can save your new favourite station over a previously stored station
you no longer wish to keep.
SPECIFICATIONS
Bluetooth® compatible: v2.0 Class 1
Bluetooth® compatible profiles: A2DP/AVRCP/HSP/HFP
Pairing: can recall up to 8 devices
Multipoint connection: up to four devices (e.g. 1 mobile phone + 2 intercom + 1 stereo (A2DP)
Frequency range: 2.4000 ~ 2.4835 GHz
Intercom: 3 users, Full-duplex, up to 800m (2,620ft) with Line-of-Sight
Remote Control Ready
FM Radio: 76-108MHz with 8 favourite station presets
CARE FOR YOUR RAPTOR-i
When you do not use your Raptor-i for an extended period of time, please charge the battery every 3 months to keep the battery in a charged
state.
Do not use any solvents or de-greasers to clean Raptor-i as it may damage the rubber or plastic body. You can clean it with a warm damp sponge
and neutral soap, if required. Remember to cover the USB charging port and headset port before your clean the unit to avoid irreparable water
damage to the electronics inside.

14
EN TROUBLE-SHOOTING FAQS
Below is a list of commonly encountered issues
Before you contact us, please review the FAQs below and ONLINE at www.vertix.com.sg for updates to help you quickly resolve the issue and use
your Raptor-i. If you are still unable to resolve it, contact your local dealer. If the issue is beyond them, contact us at [email protected].
1. I cannot Power ON my set
There may not be sufficient power. Try charging your battery with the supplied charger and charging cable. The charging indicator should come
on and if it does not, leave it for about 30 mins and check again.
2. There is no sound from my speakers or only one speaker is working
The connector may be loose. Ensure the connector is fully plugged in and the volume is set correctly.
3. My FM radio is unable to tune in properly
Turn the FM radio OFF and then ON again. The radio may pick up static or fade when you are on the move as the radio signals become weaker
when you move further away from these stations or are blocked by hilly terrain or tall buildings. You may also notice improvements for other
stations as you ride closer towards them or when in open spaces. The FM radio of your Raptor-i should not be compared with those in your car or
house as these use dedicated antennas which are also much larger in size.
4. I sometimes hear background noise while listening to music from my mobile phone/media player
If the noise is only heard sometimes, it could be due to static or noise from high voltage overhead cables, TV stations or military radars. If this
is not the case, simply turn off your Raptor-i and turn it on again to let it perform a fresh pairing with your mobile phone/media player. In most
cases, this should clear up the problem.
5. I hear echo and/or high-pitched sounds from my speakers
Your microphone may be too close to the speakers. Move it away and check. You may also be too close while testing with your partner. Try
moving further away from each other and try again.
6. I am having intermittent or poor connection with my mobile phone or other devices
Pair with a different mobile phone or device first to confirm if there is a problem with your device. Check if your battery is weak or there are
metallic objects or obstructions nearby. If playing music or FM radio is good, try using your mobile phone directly to determine if the connection
is intermittent as you may be in a poor signal location. Move closer if the distance between your Raptor-i and the device is too far apart. High
voltage power lines and heavy transformers in the vicinity can also cause such problems. Try moving away from these to check if this is the cause.

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EN
7. I have difficulty pairing with my mobile phone
Please confirm you mobile phone is Bluetooth® enabled and supports standard Bluetooth® HSR HFR A2DP and AVRCP profiles. Make sure your
Raptor-i and your mobile phone are close to each other and enter the PIN code "0000" (zero zero zero zero) correctly if prompted. If you are
still unable to pair, you may have previous pairing information which were visually deleted but are still residing in your mobile phone's memory.
Delete all Raptor-i pairing information from your mobile phone. Consult your mobile phone's user manual if required. Turn off your mobile phone
completely. Remove the battery and replace it after 20 secs. Turn on your mobile phone and attempt pairing again. If you are still unable to pair
successfully, delete ALL remaining pairing information and repeat the procedure.
8. My Raptor-i does not automatically reconnect with my mobile phone
Delete all Bluetooth devices on your mobile phone and turn it off. Remove your mobile phone battery and replace it after 20 secs. Turn on your
mobile phone, when ready, turn on Bluetooth and pair your Raptor-i again. When successfully paired, make sure you set the option for your
Raptor-i to "Trusted/Automatic/Auto Connect Enable/Always Connect/Discoverable", consult your mobile phone's user manual if required.
9. My Raptor-i "freezed" or stopped working unexpectedly
This may happen due to strong electromagnetic interference from lightning storms or when you ride through areas with high RF energy such
as high power TV transmitters, military and commercial radars and jammers. These can overwhelm the electronics and cause your Raptor-i to
"freeze". You can "unfreeze" your Raptor-i by simply charging it for a few secs.
10. I am unable to charge my My Raptor-i
a. When left unused for an extended period, the battery may be in an over-discharged state. The charging light may not show when you try to
charge it initially. Leave it to charge for an hour and if the charging indicator lights up, leave it to charge until the RED charging lamp turns
SOLID RED.
b. You may have a faulty charging cable or power adapter. Replace and see if the charging is back to normal.
c. When your Raptor-i is already fully charged, the charging indicator lamp may not light up or it may light up only for a while and then go off
when you try to charge it again.
11. Can I charge my Raptor-i and use it at the same time?
Yes you can. Your Raptor has been designed with this feature in mind. Make sure you firmly seat the charging connector on the Raptor to ensure
the effectiveness of its water-resistant design. We recommend you use a good quality portable power pack (Output: USB 5V, 0.5A or higher;
Capacity: 1500mAh or higher) to provide an additional 20 hours of use. You must FIRST connect your power pack to your Raptor BEFORE turning
ON your Raptor. Connecting the charger to an "already ON" Raptor will shut it down immediately. When this happens, just follow the above
procedure.

16
EN 12. Can I use a Motorcycle cigarette charger?
Although it is possible, we do not recommend this as you may encounter interference such as noise or high frequency humming sounds on your
Raptor's headset from the motorcycle's power supply system. Damage arising from the use of such charging means are not covered under our
warranty.
TERMS AND CONDITIONS OF LIMITED WARRANTY
Your Raptor-i unit comes with a 1-year limited product warranty from the date of original purchase. Please retain the retail sales receipt and your
warranty card (registration required) as proof of purchase. This limited warranty by Xtreme DSP Global Pte Ltd (the "Company") warrants the
Raptor-i unit and charger against defects in material and workmanship under normal use for a period of one (1) year from date of purchase. The
Company at its sole discretion, will repair, replace or refund the purchase price of the product to the original purchaser during the warranty period
provided the product has not been damaged or tampered with and returned in accordance with the terms of this warranty to an authorized
VERTIX Service Center or Agent. This warranty excludes specifically all shipping costs and taxes. Repair will be at the Company's option and
may include the replacement of parts, boards or batteries with functionally equivalent reconditioned or new parts. This limited warranty is solely
for the benefit of the original purchaser and is not assignable or transferable to others. This is the complete warranty for your Raptor-i unit and
charger. The Company assumes no obligation or liability for additions or modifications to this warranty unless made in writing and approved by an
authorized officer of the Company.
This warranty is void if:
a. The Raptor-i unit has been opened or attempted to be opened by non-authorized parties or personnel.
b. The Raptor-i unit is damaged as a result of attachment or attempted attachment with accessories not provided or approved for use with the
Raptor-i.
This warranty does not cover
1. Defects or damage from misuse, accident or neglect.
2. Defects caused by improper operation, maintenance, installation, adjustment or modifications of any kind.
3. Defects or damage due to exposure to excessive temperatures and adverse weather conditions where riding is not possible, external impacts
or exposure to corrosive liquids, vapours or substances.
4. Cosmetics of the product, accessories and parts which are scratched or damaged after purchase.

17
EN
Warranty Service
To receive warranty service, your product MUST BE REGISTERED within 14 days after purchase. You must email the attached Warranty registration
card or details to your Distributor or Agent indicated on the card and also to VERTIX Service Support ([email protected]) who will
authorize the repair or replacement. For services, please present the product, together with your Warranty registration card or details and sales
receipt at any authorized VERTIX Service Center or at the store from which you have purchased the product.
General Provisions
This warranty is given in lieu of all other express or implied warranties, including without limitation, implied warranties of merchantability and
fitness for a particular purpose. The Company's obligations under this section are limited to the duration of this limited warranty.
a. Certain limited-life components that are subject to normal wear and tear, such as decorative finishes, batteries, fittings or other accessories,
are exempt from any warranty.
b. The Company is not liable for any incidental or consequential damages arising from the use or misuse of any of the Company's products.
c. The user should never attempt to perform service, adjustments or repairs of the Raptor-i unit. Doing so will void all warranties. During the
term of the warranty, all products must be returned to the point of purchase or the authorized VERTIX Service Center for all necessary work at
the purchaser's own cost.
d. The Company is not responsible for any loss or damage incurred during shipping. All repair work on VERTIX products by parties not explicitly
authorized by the Company will void any and all warranties.
e. The information in this Manual is furnished strictly for informational purposes and is subject to change without notice. The Company assumes
no liability or responsibility for any errors or inaccuracies that may appear in this User Guide. The Company retains the right to amend and
change its products, manual and specifications at any time without notice.
Waiver and General Release
By using the Raptor-i product you will waive substantial legal rights including the right to sue. Please read the following carefully before using
the device. If you do not accept the terms of this agreement, you should immediately return the product for a full refund. By using the Raptor-i
product you agree to be bound to this agreement and forfeit the right to sue. Using a communication device while riding a motorcycle, scooter,
quad-bike, moped, ATV or any other vehicle, whether on land, water or air (jointly referred to as "Vehicle") requires your complete und undivided
attention. The Company, including its Officers, Directors, Affiliates, Parent Company, Representatives, Agents, Contractors, Sponsors, Employees,
Suppliers, Distributors and Resellers (jointly referred to as the "Company") strongly advises you to take all necessary precautions and remain
alert to the traffic, weather and road conditions if you chose to use the Raptor-i product, including all derivative products or models irrespective
of its commercial name or branding (the "Device"), and stop your Vehicle on the roadside prior to operating the device. Any publications,
advertisements, announcements or similar notes that refer to using the Device while riding a Vehicle are solely intended to address its technical
capabilities and should not be misconstrued as encouraging users to operate the Device while actively involved in operating the Vehicle in traffic,

18
EN on public or private roads, racing tracks, beaches, mountains, etc. By way of purchasing the Device and not returning it for a full refund (see
below), you are irrevocably releasing, indemnifying from any liability, loss, claim and expense (including attorneys fees) and holding the Company
harmless for any bodily injuries, harm or death as well as losses or damages in goods, to any Vehicles including your own, or to any property or
asset that belong to you or to third parties, any of which may result from using the Device under any circumstances or conditions and irrespective
of jurisdiction. The Company will not be responsible for any physical damages, irrespective of reasons, conditions or circumstances, including
malfunction of the Device, and all risks associated with operating it rest solely and entirely with the user of this Device, irrespective of whether the
Device is used by the original purchaser or any third party.
Xtreme DSP Global Pte Ltd (the "Company") hereby notifies you that using this Device may also be in contravention to local, federal, state or
national laws or regulations, and that any use of the Device is entirely at your sole risk and responsibility.
1. You, your heirs, legal representatives, successors or assigns, hereby voluntarily and forever release, discharge, indemnify and hold harmless the
Company from any and all litigation, claims, debts, demands, actions and liability which may arise, directly or indirectly, from using the Device
for any distress, pain, suffering, discomfort, loss, injury, death, damages to or in respect to any person or property however caused, WHETHER
ARISING TROM THE NEGLIGENCE OR OTHERWISE, and which may hereafter accrue to you on some future date as a result of said use, to the
fullest extent permitted by law.
2. You fully understand and assume the risks in using the Device, including risk of negligent acts or omissions by others.
3. You confirm that you are physically capable to use the Device and that you have no medical conditions or needs that may infringe upon your
abilities to do so in a safe manner. You confirm that you are at least eighteen (18) years of age (or of legal age and are legally permitted to
ride a motor cycle in your country of residence) and that you have been advised of the risks associated with the use of the Device. You further
confirm that you will not consume any alcohol or any mind-altering substances that may affect your alertness, and will not carry, use or
consume these before or during the use of the Device.
4. You fully acknowledge our warnings and understand that:
(a) risks and dangers exist in using the Device while in traffic, including but not limited to injury or illness, strains, fractures, partial and/or total
paralysis, death or other ailments that could cause serious disability;
(b) these risks and dangers may be caused by the negligence of the manufacturers or its agents or any third party involved in designing or
manufacturing the Device;
(c) these risks and dangers may arise from foreseeable or unforeseeable causes. You hereby assume all risks and dangers and all responsibility for
any losses and/or damages, whether caused in whole or in part by the negligence or other conduct of others, including the Company.
5. You confirm that you have read this release of liability and fully understand its terms and that you have given up substantial rights by not
returning the Device for a full refund (see refund option below).

19
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DISCLAIMER OF WARRANTY
XTREME DSP GLOBAL PTE LTD DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES WITH REGARDTOTHE ENCLOSED DEVICE, INCLUDING
WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE
DEVICE AND ITS ACCESSORIES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND BEYOND THOSE ASSUMED IN
THE ENCLOSED MANUAL.
LIMITATION OF LIABILITY
IN NO EVENT SHALL XTREME DSP GLOBAL PTE LTD BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, EXEMPLARY OR
CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOFVFR RFSUITING FROMTHF USF OFTHF DFVICF, WHFTHFR BASFD ON BRFACH OF
CONTRACT, TORT (INCI UDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
YOU ACKNOWLEDGE AND AGREE THATTHE LIMITATIONS SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THIS AGREEMENT AND THE
DEVICE WOULD NOT BE PROVIDED TO YOU ABSENT SUCH LIMITATIONS. SOME STATE STATUTES MIGHT APPLY REGARDING LIMITATION OF
LIABILITY.
REFUND OPTION
You can seek a full refund for your purchase by visiting our website for instructions and to download a REFUND OPTION form which you must
include the mandatory requested information contained therein. Thereafter, you can proceed to your retailer with the Product in its original
packaging and completed form for the refund. You must not have any missing items and please note that you must do this within 7 days of your
purchase and the product MUSI NOl be used.
This device is compatible with Bluetooth® enabled products.
Interoperability between this device and other Bluetooth® enabled products is not guaranteed.
Bluetooth® is a registered trademark of the Bluetooth SIG.