Vicon IQeye R5 Series User manual

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IQeye R5 Series
IP Bullet Camera
Installation and Operating Instructions

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Contents
1 Unpacking 3
2 Service 3
3 Description 3
4 Installation 3
5 Assembly Parts List 4
6 Mounting Options 4
7 Removal of Housing Cover 5
8 Mounting the Camera Assembly 5
9 Connect Camera 6
10 Camera Positioning 6
11 Focus 6
12 Complete the Bullet Camera Installation 7
13 PC Configuration of R5 Series 7
14 Factory Reset 8

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1 Unpacking
Unpack carefully. This is an electromechanical device and should be
handled carefully. Check to ensure the following items are included:
> R5 Series Bullet Camera Assembly with Sunshield
> (5) 1 ¼” screws
> (5) wall anchors
> (1) ¼” screw
> Desiccant pack
> IQtools CD-ROM
2 Service
If the unit needs repair service or parts, the customer should contact
Vicon Industries for authorization to return, as well as shipping
instructions. Refer to Shipping Instructions at the end of this manual.
3 Description
The R5 Series bullet cameras are full-featured, multimegapixel H.264
Main profile indoor and outdoor cameras. With support for up to 3MP
resolution, these versatile cameras provide multiple, individually
configured H.264 and simultaneous MJPEG streams. Featuring on-
camera storage and built-in IR, these cameras are perfect for retail,
commercial, city and transportation applications. A choice of varifocal
or fixed lens is offered.
4 Installation
NOTE: This manual describes how to install the IQeye R5 Series camera system, and details interior/
exterior wall and ceiling surface mounting options. Installations should be performed by qualified service
personnel only in accordance with local and national code(s).

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5 Assembly Parts List
The following depicts the parts included (Figure 5.1):
1. R5 Series camera assembly
2. R5 Series sunshield
Figure 5.1
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6 Mounting Options
The R5 Series camera is designed to be used in one of the following
configurations.
1. Surface mounted to a plenum or other durable ceiling surface.
2. Surface mounted to any interior/exterior durable wall surface.
The R5 Series bullet camera provides the following connection options
(Figure 6.1).
1. Ethernet (Power-over-Ethernet) connector.
2. 12V DC power connector.
2. Micro SD card slot (Micro SD card not included)
Figure 6.1
Micro SD card slot
Ethernet (PoE) Connector
12V DC Power Connector

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7 Removal of Housing Cover
1. Using a screwdriver, remove the screw on the bottom of the camera assembly
(Figure 7.1).
2. Gently pull the camera housing cover away from the camera assembly.
8 Mounting the Camera Assembly
Mounting to masonry or other durable surface wall, ceiling or overhang
with cables routing through the wall or ceiling.
1. Select an appropriate position for the camera and drill the mounting holes.
If necessary, also drill a cable pass-through hole.
2. Route the network and power cables through the wall.
3. Attach the PoE (and optional DC power) connectors as appropriate.
4. Attach the camera assembly to the wall or ceiling by tightening the three screws.
NOTE: When installing the R5 Series onto a ceiling tile, use hardware designed to secure the camera
assembly to this surface, and ensure the ceiling tile material is secure.
In addition, follow local regulations and laws that may have specific requirements
governing the installation of security equipment on a ceiling tile surface. Vicon also
strongly recommends the use of a ceiling tile brace and other mounting hardware
designed to secure the R5 Series to the ceiling frame infrastructure.
Figure 7.1
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9 Connect Camera
1. Optional: Insert the Micro SD card (not supplied) in Micro SD card slot.
2. Route and connect the Power-over-Ethernet cable (and 12V DC cable if
required) to the appropriate connector port in Figure 9.1.
10 Camera Positioning
1. Move the camera into the desired position by gripping the camera assembly
and carefully pivoting the camera to the appropriate angle and direction.
2. Tighten the mounting base to lock the camera into position [Figure 10.1].
11 Focus
1. For the varifocal models (IQR5X-V20) adjust the field of view and focus on the
lens until the camera image looks good.
NOTE: The lens on the R5 bullet camera has a fixed iris and therefore no iris adjustment is needed.
Figure 10.1
Micro SD card slot
Ethernet (PoE) Connector
12V DC Power Connector
Figure 9.1

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12 Complete the Bullet Camera Installation
1. Attach the Housing Cover to the Camera Housing by sliding the two pieces
together as shown in Figure 12.1.
2. Replace the ¼” screw on the bottom of the assembly [Figure 12.2].
3. Attach sunshield if outdoors (or desired for asethetics) with (2) ¼” screws
[Figure 12.3].
13 PC Configuration of R5 Series
NOTE: The default user name for all IQeye devices is “root” and the default password is “system”.
IQeye cameras are configured for DHCP and will have an IP address assigned
if a DHCP server is on the network. If a DHCP server is not available, the camera
will self-assign an IP address using Automatic Private IP addressing. A static
IP address can be configured using either IQfinder or IQmanager.
1. Download and install IQfinder from the Vicon
website. Launch and scan for camera on the
newtork by clicking the refresh button. The
detected cameras will be displayed in the IQfinder
window. Select a camera from the list and click
“Assign IP” to edit the selected camera’s network
settings. Refer to Figure 13.1.
2. The “Assign IP” window allows the IP address,
Subnet, and Gateway of the camera to be changed
and alternatively the camera to be configured for
DHCP operation. Click the ”Apply” button after
making the desired changes (Figure 13.2).
NOTE: Changing between a static IP address and DHCP will cause
the camera to reboot.
Figure 12.1 Figure 12.2 Figure 12.3
Figure 13.1
Figure 13.2

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3. To view a camera, double-click a camera entry
or highlight a camera in the list and click the
“Web Page” button (Figure 13.3). The “Live”
page will be displayed through the default
browser (IE recommended). It is also possible to
open Internet Explorer and enter the IP address
of the IQeye camera in the address field of the
browser. If prompted, install the Active X control
(Figure 13.4).
4. To perform further configuration of the
camera click on the “Setup” tab.
NOTE: The default username is “root” and the default password
is “system”.
For additional information and technical
documents, please visit www.vicon-security.com.
14 Factory Reset
If you need to reset the camera for any reason:
1. Press and hold the “Reset” button for 10 seconds
as illustrated in Figure 14.1.
Figure 14.1
Figure 13.3
Figure 13.4
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Shipping Instructions
Use the following procedure when returning a unit to the factory:
1. Call or write Vicon for a Return Authorization (R.A.) at one of the locations
listed below. Record the name of the Vicon employee who issued the R.A.
Vicon Industries Inc.
135 Fell Court
Hauppauge, NY 11788
Phone: [phone]; Toll-Free: 1-800-645-9116; Fax: [phone]
For service or returns from countries in Europe, contact:
Vicon Industries (U.K.) Ltd
Brunel Way
Fareham, PO15 5TX
United Kingdom
Phone: [phone]; Fax: [phone]
2. Attach a sheet of paper to the unit with the following information:
a. Name and address of the company returning the unit
b. Name of the Vicon employee who issued the R.A.
c. R. A. number
d. Brief description of the installation
e. Complete description of the problem and circumstances under which it
occurs
f. Unit’s original date of purchase, if still under warranty
3. Pack the unit carefully. Use the original shipping carton or its equivalent for
maximum protection.
4. Mark the R.A. number on the outside of the carton on the shipping label.

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Vicon Standard Equipment Warranty
Vicon Industries Inc. (the “Company”) warrants your equipment to be free from
defects in material and workmanship under Normal Use from the date of original
retail purchase for a period of three years, with the following exceptions:
1. All IQEYE Cameras: Two years if purchased before 1/1/2011.
2. Alliance-mini (IQD3xx), Alliance-mx (IQMxxx) and 3 Series (IQ03xx):
Five years if purchased between 1/2/2011 – 12/31/2014.
3. Alliance-Pro (IQA3xx): Five years if purchased between 3/2/2012 –
12/31/2014. Three years if the motorized lens (IQA3xx-A3) option.
4. Uninterruptible Power Supplies: Two years from date of original retail
purchase.
5. VDR-700 Recorder Series: One year from date of original retail purchase.
6. V5616MUX: One year from date of original retail purchase.
7. Arecont Cameras: One year from date of original retail purchase.
8. FMC series fiber-optic media converters and associated accessories: Lifetime
warranty.
9. For PTZ cameras, “Normal Use” excludes prolonged use of lens and pan-
and-tilt motors, gear heads, and gears due to continuous use of “autopan”
or “tour” modes of operation. Such continuous operation is outside the scope
of this warranty.
10. Any product sold as “special” or not listed in Vicon’s commercial price list:
One year from date of original retail purchase.
NOTE:
• If the product is to be used outdoors or in dusty, humid, or other hostile
environments, it must be suitably protected.
• Camera products must be protected, whether in use or not, from exposure
to direct sunlight or halogen light as the light may damage the camera image
sensor. This applies to both indoor and outdoor use of the cameras.
• For camera products supplied without a lens, extreme care should be used
when mounting a lens on these products. Damage to the product due to
incorrectly mounted lenses will invalidate this limited hardware warranty.
• Failure to comply with any of the aforementioned requirements will invalidate
this Limited Hardware Warranty.
Date of retail purchase is the date original end-user takes possession of the
equipment, or, at the sole discretion of the Company, the date the equipment first
becomes operational by the original end-user.
The sole remedy under this Warranty is that defective equipment be repaired or (at
the Company’s option) replaced, at Company repair centers, provided the equipment
has been authorized for return by the Company, and the return shipment is prepaid
in accordance with policy. Repaired or replacement hardware will be warranted for
the remainder of the original Warranty Period or ninety (90) days, whichever is longer.
When a product or part is exchanged the replacement hardware becomes the property
of the original purchaser and all hardware or part thereof that is replaced shall
become the property of Vicon.
The sole remedy under this Warranty is that defective equipment be repaired or (at
the Company’s option) replaced, at Company repair centers, provided the equipment
has been authorized for return by the Company, and the return shipment is prepaid
in accordance with policy. Repaired or replacement hardware will be warranted for
the remainder of the original Warranty Period or ninety (90) days, whichever is longer.
When a product or part is exchanged the replacement hardware becomes the property
of the original purchaser and all hardware or part thereof that is replaced shall
become the property of Vicon.

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The warranty does not apply (a) to faulty and improper installation, maintenance,
service, repair and/or alteration in any way that is not contemplated in the
documentation for the product or carried out with Vicon consent in writing, operation
adjustments covered in the operating manual for the product or normal maintenance, (b)
to cosmetic damages, (c) if the product is modified or tampered with, (d) if the product
is damaged by acts of God, misuse, abuse, negligence, accident, normal wear and
tear and deterioration, improper environmental conditions (including, but not limited
to, electrical surges, water damage, chemical exposure, an/or heat/cold exposure)
or lack of responsible care, (e) if the product has had the model or serial number
altered, defaced or removed, (f) to consumables (such as storage media or batteries)
(g) to products that have been purchased “as is” and Vicon the seller or the liquidator
expressly disclaim their warranty obligation pertaining to the product, (h) to any non-
Vicon hardware product or any software (irrespective of packaged or sold with Vicon
hardware product) and Vicon products purchased from an unauthorized distributor/
reseller, (i) to damage that occurs in shipment or (j) to damages by any other causes not
related to defective design, workmanship and/or materials.
The warranty for the products shall run from Vicon to End User customers only
(including product purchased through authorized partners and resellers). Vicon is not
obligated under any circumstances to honor warranties on product(s) purchases from
internet auction sites including eBay, uBid or from any other unauthorized resellers.
Except as explicitly provided herein, Vicon disclaims all other warranties, including the
implied warranties of fitness for a particular purpose and merchantability.
Software supplied either separately or in hardware is furnished on an “As Is” basis.
Vicon does not warrant that such software shall be error (bug) free. Software support
via telephone, if provided at no cost, may be discontinued at any time without notice at
Vicon’s sole discretion. Vicon reserves the right to make changes to its software in any of
its products at any time and without notice.
The Warranty and remedies provided above are exclusive and in lieu of all other
express or implied warranties including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose. Certain jurisdictions do not allow
the exclusion of implied warranties. If laws under such jurisdictions apply, then all
express and implied warranties are limited to the warranty period identified above.
Unless provided herein, any statements or representations made by any other person
or firm are void. Except as provided in this written warranty and to the extent permitted
by law, neither VIcon nor any affiliated shall be liable for any loss, (including loss of
data and information), inconvenience, or damage, including, but not limited to, direct,
special, incidental or consequential damages, resulting from the use or inability to use
the Vicon product, whether resulting from breach of warranty or any other legal theory.
Notwithstanding the foregoing, Vicon total liability for all claims under this warranty
shall not exceed the price paid for the product. These limitations on potential liabilities
have been an essential condition in setting the product.

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901-0361 Rev B 135 Fell Court Hauppauge, NY 11788 | www.vicon-security.com
No one is authorized to assume any liability on behalf of the Company, or impose any
obligations on it in connection with the sale of any Goods, other than that which is
specified above. In no event will the Company be liable for indirect, special, incidental,
consequential, or other damages, whether arising from interrupted equipment
operation, loss of data, replacement of equipment or software, costs or repairs
undertaken by the Purchaser, or other causes.
This warranty applies to all sales made by the Company or its dealers and shall be
governed by the laws of New York State without regard to its conflict of laws principles.
This Warranty shall be enforceable against the Company only in the courts located in the
State of New York.
The form of this Warranty is effective February 1, 2015.
THE TERMS OF THIS WARRANTY APPLY ONLY TO SALES MADE WHILE THIS WARRANTY
IS IN EFFECT. THIS WARRANTY SHALL BE OF NO EFFECT IF AT THE TIME OF SALE
A DIFFERENT WARRANTY IS POSTED ON THE COMPANY’S WEBSITE, WWW.VICON-
SECURITY.COM. IN THAT EVENT, THE TERMS OF THE POSTED WARRANTY SHALL
APPLY EXCLUSIVELY.