5
WARRANTY
Victrola is a registered trademark of Innovative Technology
Electronics LLC.
Innovative Technology Electronics LLC.
Limited Warranty: 90 Days Labor, One Year Parts
Innovative Technology Electronics LLC. (IT) warrants the product to be
free from “Defects” in materials under normal use for a period of “One
Year” from the date of the original purchase. The Warranty is “Not”
transferable. IT agrees, within the initial “90 Day” period, to repair or
replace the product if it is determined to be defective at “No Charge”. It
is further agreed that IT will cover the cost to repair or replace damaged
“Parts” only for a total period of “One Year” from the date of the original
purchase. The warranty does not cover cosmetic damage, antennas, AC
cords, cabinets, headbands, ear-pads, or damage due to line power
surges, connection to improper voltage supply or settings, misuse,
mishandling, accident, acts of God or attempted repair by an
unauthorized service agent.
To obtain service, the purchaser MUST present an original sales
receipt / proof of purchase. Please contact us at www.victrola.com
to request an RMA (Return Material Authorization) number to return
products for service or replacement. Returns without an RMA number
on the package will be refused and returned to sender. Upon receipt of
the returning item and our full inspection (IT) may issue a replacement to
customer for the same item or of one that has equivalent value and
features. To return an item, supply full name, return address, phone
number, item purchased, receipt of purchase and reason for return to
obtain RMA number.
All returns must be in the original packaging or reasonable substitute to
prevent damage. Customer “Must” include full name, shipping address
and telephone number inside of package. No return will be shipped back
to a PO Box or APO address.
Please include your check or money order in the amount of:
• USD $5.00 for items $10.00 to $39.99. (Price Paid Per Unit)
• USD $10.00 for items $40.00 to $99.99. (Price Paid Per Unit)
• USD $16.00 for items $100.00 and up. (Price Paid Per Unit)
• Shipping fees are non-refundable.
to be payable to Innovative Technology Electronics LLC. (for handling
and return shipping charges) (IT) will not be responsible for delays or
unprocessed claims resulting from a purchaser’s failure to provide any /
all of the necessary information. Send all inquiries or RMA request via
our website www.victrola.com/pages/technical-support.
Innovative Technology Electronics LLC.
1 Channel Drive
Port Washington, NY 11050
Toll free: 1-877-483-2497
Website for support: www.victrola.com/pages/technical-support
There are no express warranties except as listed above.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY
IS THE EXCLUSIVE REMEDY OF THE CUSTOMER, (IT) SHALL NOT BE
LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR
BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty
lasts, so the above exclusions or limitations may not apply to you. This
warranty gives you specific legal rights and you may also have other
rights, which vary from state to state.
