ViewSonic MA1014H User manual

MA1014H/L
MA1214H/L
Multiple-Authentication Pen Display
User Guide
Model No. VS19285
P/N: MA1014H | MA1014L | MA1214H | MA1214L
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic®Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.

2
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity.
At ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic®!

3
Safety Precautions
Please read the following Safety Precauons before you start using the device.
• Keep this user guide in a safe place for later reference.
• Read all warnings and follow all instructions.
• Allow at least 4" (10 cm) clearance around the device to ensure proper
ventilation.
• Place the device in a well-ventilated area. Do not place anything on the device
that prevents heat dissipation.
• Do not use the device near water. To reduce the risk of fire or electric shock, do
not expose the device to moisture.
• Avoid exposing the device to direct sunlight or other sources of sustained heat.
• Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that may increase the temperature of the
device to dangerous levels.
• Use a soft, dry cloth to clean the external housing. Please see the "Maintenance"
section for more information.
• Oil may collect on the screen if you touch it. Please see the "Maintenance"
section for more information.
• Do not touch the screen surface with sharp or hard objects, as it may cause
damage to the screen. Only use the supplied pen, or fingers for models that
support touch input.
• When moving the device, be careful not to drop or bump the device on
anything.
• Do not place the device on an uneven or unstable surface. The device may fall
over resulting in an injury or a malfunction.
• Do not place any heavy objects on the device or connection cables.
• If smoke, an abnormal noise, or a strange odor is present, immediately turn the
device off and call your dealer or ViewSonic®. It is dangerous to continue using
the device.
• When connecting to a power outlet, DO NOT remove the grounding prong.
Please ensure grounding prongs are NEVER REMOVED.
• Protect the power cord from being treaded upon or pinched, particularly at the
plug, and at the point where it emerges from the equipment. Ensure that the
power outlet is located near the equipment so that it is easily accessible.
• Only use attachments/accessories specified by the manufacturer.
• Disconnect the device if it is not going to be used for a long period of time.

4
Contents
Safety Precautions....................................................... 3
Introduction ................................................................ 6
Package Contents ...................................................................................................6
Product Overview...................................................................................................7
H Series - MA1014H | MA1214H............................................................................. 7
L Series - MA1014L | MA1214L............................................................................... 7
Making Connections.................................................... 8
Installing Drivers and Software...............................................................................8
Software Download................................................................................................. 8
DisplayLink Driver.................................................................................................... 8
Pen Display Driver ................................................................................................... 9
Connecting the Device..........................................................................................10
Using the Device........................................................ 11
Setting the Display Area .......................................................................................11
Pen Input Area Mapping.......................................................................................12
Device Features ....................................................................................................14
Pen Display............................................................................................................ 14
Touch Screen......................................................................................................... 14
Smart Card Reader ................................................................................................ 15
NFC........................................................................................................................ 15
Magnetic Stripe Reader......................................................................................... 16
Fingerprint Reader ................................................................................................ 16
Front Camera ........................................................................................................ 17
Document Camera ................................................................................................ 18

5
Appendix................................................................... 19
Specifications........................................................................................................19
Display................................................................................................................... 19
Pen ........................................................................................................................ 19
System................................................................................................................... 19
Product Dimensions .............................................................................................20
H Series - MA1014H | MA1214H........................................................................... 20
L Series - MA1014L | MA1214L............................................................................. 20
Maintenance.........................................................................................................21
General Precautions.............................................................................................. 21
Cleaning the Screen............................................................................................... 21
Cleaning the Case.................................................................................................. 21
Replacing a Pen Nib..............................................................................................22
Troubleshooting ...................................................................................................23
Pen ........................................................................................................................ 23
Regulatory and Service Information .......................... 24
Compliance Information.......................................................................................24
FCC Compliance Statement................................................................................... 24
Industry Canada Statement................................................................................... 24
CE Conformity for European Countries ................................................................. 24
Declaration of RoHS2 Compliance......................................................................... 25
Indian Restriction of Hazardous Substances ......................................................... 26
Product Disposal at End of Product Life................................................................ 26
Copyright Information ..........................................................................................27
Customer Service .................................................................................................. 28
Limited Warranty .................................................................................................. 29
Mexico Limited Warranty...................................................................................... 32

6
Introduction
Package Contents
1. Pen Display
a. Mul-Authencaon Hub
b. Assistant Stand
c. USB 2.0 2-in-1 Y-Cable
2. Pen
3. Replacement Pen Nib x 3
4. Quick Start Guide
5. Nib Removal Tool
6. AC/DC Power Adapter
7. Pen Tether
8. Screwdriver
1
b
c
a
6
8
4
27
35
Download Driver / Télécharger le pilote / Descargar controlador / 椃↓䣉ⷍ᳉巇
MA1014H/L MA1214H/L
Mutiple-Authentication Pen Display
Mutiple-Authentication Pen Display
Quick Start Guide
Guide de démarrage rapide
Guía rápida de inicio
⺩廝‣搾ㄉ⁈

2
ViewSonicPen Display Website & Customer service contact information: www.viewsonic.com
InstallDisplayLink and PenDisplayDriver
InstallerDisplayLink et PenDisplayDriver
InstalarDisplayLink y PenDisplayDriver
⭰壄'LVSOD\/LQN3HQ'LVSOD\樬⊼䧲⻶
ForViewSign Console, please visit: https://manuals.viewsonic.com/ViewSign_Software
PourViewSign Console, veuillez visiter: https://manuals.viewsonic.com/ViewSign_Software
ParaViewSign Console, visite: https://manuals.viewsonic.com/ViewSign_Software
㗇撚9LHZ6LJQ&RQVROH妉⊁摯https://manuals.viewsonic.com/ViewSign_Software
｜MA1014H｜
｜MA1214H｜
｜MA1014L｜
｜MA1214L｜
ViewSonicUSB 2 in 1 Cable
CâbleUSB 2 en 1 ViewSonic
CableViewSonic USB 2 en 1
9LHZVRQLF86%ṳ⏯󰶈䷁
PowerAdapter
Adaptateursecteur
Adaptadorde alimentación
曢㹷ᾂㆰ♏
MA1014H
MA1014L
MA1214H
aMA1214L
http://www.viewsonicglobal.com/q/MA1014H
http://www.viewsonicglobal.com/q/MA1014L
http://www.viewsonicglobal.com/q/MA1214H
http://www.viewsonicglobal.com/q/MA1214L
1
b
c
a
6
8
4
27
35
Download Driver / Télécharger le pilote / Descargar controlador / 椃↓䣉ⷍ᳉巇
MA1014H/L MA1214H/L
Mutiple-Authentication Pen Display
Mutiple-Authentication Pen Display
Quick Start Guide
Guide de démarrage rapide
Guía rápida de inicio
⺩廝‣搾ㄉ⁈

2
ViewSonicPen Display Website & Customer service contact information: www.viewsonic.com
InstallDisplayLink and PenDisplayDriver
InstallerDisplayLink et PenDisplayDriver
InstalarDisplayLink y PenDisplayDriver
⭰壄'LVSOD\/LQN3HQ'LVSOD\樬⊼䧲⻶
ForViewSign Console, please visit: https://manuals.viewsonic.com/ViewSign_Software
PourViewSign Console, veuillez visiter: https://manuals.viewsonic.com/ViewSign_Software
ParaViewSign Console, visite: https://manuals.viewsonic.com/ViewSign_Software
㗇撚9LHZ6LJQ&RQVROH妉⊁摯https://manuals.viewsonic.com/ViewSign_Software
｜MA1014H｜
｜MA1214H｜
｜MA1014L｜
｜MA1214L｜
ViewSonicUSB 2 in 1 Cable
CâbleUSB 2 en 1 ViewSonic
CableViewSonic USB 2 en 1
9LHZVRQLF86%ṳ⏯󰶈䷁
PowerAdapter
Adaptateursecteur
Adaptadorde alimentación
曢㹷ᾂㆰ♏
MA1014H
MA1014L
MA1214H
aMA1214L
http://www.viewsonicglobal.com/q/MA1014H
http://www.viewsonicglobal.com/q/MA1014L
http://www.viewsonicglobal.com/q/MA1214H
http://www.viewsonicglobal.com/q/MA1214L
NOTE: The contents included in your package may vary depending on your
country. Please contact your local reseller for more informaon.

7
Product Overview
H Series - MA1014H | MA1214H
12
3
4
9
10
12
13
11
5
8
6
7
L Series - MA1014L | MA1214L
12
3
4
7
11
10
9
8
1. Front Camera 2. NFC Reader 3. Fingerprint Reader 4. Pen Display
5. Document Tray 6. Card Tray 7. 2-in-1 USB Cable 8. Pen Holder
9. Pen 10. Smart Card
Reader
11. Magnec Stripe
Reader
12. Document
Camera
13. Auxiliary Light
Source
NOTE:
• Customized units may have an addional USB cable for the document
camera.
• Funcons and modules may vary with unit.

8
Making Connecons
Installing Drivers and Soware
System Requirements:
Operang system: Windows XP/7/8/10 (32/64 bit)
PC I/O: USB 2.0/above
Before connecng and using the pen display, it is necessary to install the below
soware.
Soware Download
hps://www.viewsonicglobal.com/q/MA1014H
hps://www.viewsonicglobal.com/q/MA1014L
hps://www.viewsonicglobal.com/q/MA1214H
hps://www.viewsonicglobal.com/q/MA1214L
DisplayLink Driver
Open the DisplayLink installaon le and install the driver.
NOTE: DisplayLink Driver can be installed through Windows Update when
connected to the Internet.

9
Pen Display Driver
Pen Display Manager can be used to map the acve area and adjust the feel of the
pen.
1. Open the ViewSign Console installaon le and install the driver (Pen Display
Manager).
2. Restart the computer aer the installaon completes.
NOTE: For further ViewSign Console informaon, please visit: hps://manuals.
viewsonic.com/ViewSign_Soware

10
Connecng the Device
ViewSonic USB 2 in 1 Cable
Power Adapter
2
1
1. Connect the Main USB A cable to the computer.
2. The Secondary USB A cable can be connected to an AC outlet using the supplied
power adapter.
NOTE:
• Power through the secondary USB cable from the AC/DC Adapter will
ensure a sucient power supply to avoid screen icker in case the power
from the computer is not stable.
• Customized units may have an addional USB cable for the Document
Camera. Please also connect this USB cable to the computer.

1111
Using the Device
Seng the Display Area
Aer the pen display is connected to the computer, the Display sengs will need to
be adjusted.
To access the computer’s Display sengs:
• Go to: Start > Sengs > System > Display, or
• Right Click on the Desktop and select Display sengs.
Once inside the Display sengs, ensure the pen display is selected and:
• Display orientaon is set to Landscape or Portrait (depending on your
preference), and
• Mulple displays is set to Extend these displays.

121212
Pen Input Area Mapping
To set the proper pen input area:
1. Open Pen Display Manager either from the Start menu, by going to: Start > Pen
Display Manager, or selecng the Pen Display Manager icon from the System
Tray.
Start menu System Tray
2. Select the Mapping tab.
3. Select the correct Orientaon (Landscape), and the correct Monitor.

131313
4. Further adjustments can be made by selecng the Pen tab.

14
Device Features
NOTE: Funcons and modules may vary by unit.
Pen Display
NOTE: Place the Pen in the side pen holder when not in use.
Item Specicaons
Type Electromagnec Resonance
Resoluon 5080 LPI
Pressure Levels 2048
Pen Tilt Angle +/- 45°
Touch Screen
NOTE: Moisture and dust can aect the touch sensivity.
Item Specicaons
Type Capacive Touch
Supports 10 points

15
Smart Card Reader
NOTE: Make sure the metal contact is facing upward for accurate reading.
Item Specicaons
Type CCID (CCID 1.0) or HID
Supports ISO 7816 Class A, B, C card (5V/ 3V/ 1.8V), EMV Card
NFC
NOTE: The NFC sensor proximity is around 1 cm (0.4 in).
Item Specicaons
Type CCID
Supports ISO/IEC 14443 A, B card, MIFARE Classic, ISO/IEC
18092 FeliCa, NFC tag 1/2/3/4
Frequency 13.56MHz
Mode Card Reader/Writer mode, Peer-to-Peer mode, Card
Emulaon mode

16
Magnec Stripe Reader
NOTE: Make sure the magnec stripe of the card is facing downward for
accurate reading.
Item Specicaons
Supports ISO/IEC 7811, AAMVA, CA DMV
Fingerprint Reader
NOTE:
• Moisture and dust can aect the reader’s accuracy.
• Do not wear gloves when using the reader.
Item Specicaons
Supports ANSI 378, ISO/IEC 19794-2
Mode Idencaon (1:N Comparison), Vericaon (1:1
Comparison)
Pixel Matrix 256 x 288
Resoluon 500 dpi

17
Front Camera
NOTE: Insucient ambient light or backlight may aect the image quality.
Item Specicaons
Sensor Pixels Preview 200 Million Pixels (1920 x 1080)
Snapshot 500 Million Pixels (2592 x 1936)
Lens Visual Angle 118° wide angle
f Number 2.2

18
Document Camera
Item Specicaons
Sensor Pixels Preview 200 Million Pixels (1920 x 1080)
Snapshot 1600 Million Pixels (4608 x 3456)
Lens Visual Angle 106° wide angle
f Number 4.0
Support OCR
For ID Cards
• Align the ID card with the card tray.
• When scanning or taking pictures using the Document Camera, the photo lights
will automacally turn on.
For A4 Documents
• Paper larger than A4 cannot be captured fully.
• Align the paper with the document tray.
• When scanning or taking pictures using the Document Camera, the photo lights
will automacally turn on.

19
Appendix
Specicaons
Display
Item MA1014H MA1014L MA1214H MA1214L
Type Color Acve Matrix TFT LCD
Surface Treatment An-Glare, Hard Coang (8H)
Size 10.1" 11.6"
Resoluon 1280 x 800 @60Hz 1920 x 1080 @ 60Hz
Display Area 216.96 x 135.6 mm
(8.54" x 5.34")
256.32 x 144.18 mm
(10.09" x 5.68")
Pen
Item Specicaons
Type Electromagnec Resonance
Power Supply Baery-less
Resoluon 5080 LPI (Lines Per Inch)
Pressure Levels 2048
Report Rate Average 250 PPS (Points Per Second)
Pen Tilt Angle +/- 45°
Supported OS Win 11, Win 10, Win 8, Win 7, Win XP
System
Item MA1014H MA1014L MA1214H MA1214L
Power USB Adapter 5V/2A
Standby Power < 1W
Operang
Condions 0° C to 50° C (32° F to 122° F) 20% to 80% (non-condensing)
Storage Condions -20° C to 60° C (-4° F to 140° F) 10% to 90% (non-condensing)
Power Consumpon 10.47W 7.09W 11.37W 8.39W
Physical Dimensions
377 x 303 x
292 mm
( 14.8 x 11.9 x
11.5 in )
287 x 266.5 x
217 mm
( 11.3 x 10.5 x
8.5 in )
377 x 303 x
292 mm
( 14.8 x 11.9 x
11.5 in )
287 x 266.5 x
217 mm
( 11.3 x 10.5 x
8.5 in )
Physical Weight 3.7 kg
(8.2 lbs)
2.3 kg
(5.1 lbs)
3.76 kg
(8.3 lbs)
2.36 kg
(5.2 lbs)

20
Product Dimensions
H Series - MA1014H | MA1214H
292 mm
217 mm
377 mm
287 mm
303 mm
266.5 mm
!
L Series - MA1014L | MA1214L
292 mm
217 mm
377 mm
287 mm
303 mm
266.5 mm
!