Vigor HD295 User manual

Operating instructions
Vigor HD295
Before use, please read these instructions to
help you get the best out of your hearing aid

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Introduction Thank you for selecting this hearing system. We are proud of our
hearing products and are condent you have chosen one of the best
products available. Please familiarise yourself with the information
in this guide. It contains important instructions for proper use
and care, technical performance information, and other general
information about your hearing system.
1. Front microphone input
2. Switch control
3. Rear microphone input
4. Battery door
5. Connecting wire
6. Loudspeaker unit
7. Wax guard
8. Dome
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Becoming
accustomed to
amplication
While purchasing a hearing system is a major step, it is only one
step in a process towards more comfortable hearing. Successfully
adapting to the amplication your hearing system provides takes
time and consistent use.
You will enjoy more benets from your HD295 hearing system by
taking the following actions:
It may take as long as several months for your brain to get used
to all the “new” sounds around you. Following these suggestions
will give your brain time to learn how to interpret amplication and
increase the benets you get from using a HD295 hearing system.
Wear the system regularly in order to get comfortable with
using it.
Begin by wearing your system for short periods of time in quiet
environments.
As you get more comfortable with the system, increase the
wearing time and wear your hearing system in multiple types
of listening environments.

Contents On/Off function Page 5
Changing memory programs Page 6
Correct placement in the ear Page 7-8
Using the telephone Page 9
Inserting & Removing the battery Page 10
Low battery warning Page 11
Battery safety Page 12
Maintenance and cleaning Page 13
Changing the wax guard Page 14
General advice Page 15-16
Repairs Page 16
Troubleshooting Page 17-18
General precautions Page 19
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On/Off function The door to the battery compartment serves as the On/Off
switch for your hearing instrument. When the door is fully
closed, the instrument is on. To turn the instrument off, put your
ngernail under the nail grip and pull gently to open it completely.
Tip: To reduce battery consumption, turn the instrument off when it
is not in use.
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Switch off the instrument.

Changing
memory
programs
Whenever the hearing instrument is turned on, Memory 1 is
automatically activated. Memories can then be selected by holding
the top part of the switch for three seconds. The programs will be
circulated from P1, P2, P3 to P4.
You will hear one or more beeps.
The number of beeps indicates which program you have selected
(one beep = program one, two beeps = program two, etc.).
When the hearing aid is turned off and then back on, the hearing
aid always returns to the default setting (P1).
Unless arranged otherwise prior to shipment, the programs are set
as different volume levels. Program 1 is the softest option, program
4 is the loudest. Each program increasing by 2dB.
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Correct
placement in
the ear
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Inserting the dome and Hearing instrument:
Hold your hearing instrument by the top, right where it bends.
You may wish to open the battery door so the instrument is
turned off while it is placed in the ear.
Hang the instrument over the top of your ear so that the
housing portion is behind your ear and the dome is in front.

Correct
placement in
the ear
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Note: If your hearing instrument irritates your ear in any way and
prevents you from wearing your hearing instrument, please contact
us. Never attempt to modify the shape of your hearing instrument
yourself.
To remove the hearing instrument from your ear, simply pull the
wire outward with your thumb and forenger.
Push the dome into your ear canal until it sits comfortably and
the connecting wire lies at against the side of your head.
Note: When the dome is placed correctly, you should not see
the wire sticking out when looking directly into a mirror.
If you have not already turned on your hearing instrument,
switch it on by closing the battery door.

Using the
telephone while
wearing your
HD295
Close proximity to a telephone can sometimes cause hearing
instruments to make a squealing sound, also known as feedback.
To reduce the potential for this problem, your system is equipped
with feedback suppression, which greatly reduces the chance of
feedback.
Further measures to avoid feedback include positioning the phone
close to the hearing instrument, but not directly on the instrument.
If there is feedback, it may take a few seconds for the instrument’s
signal processing to adapt. This technique may require practice.
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Inserting and
removing the
battery
To remove an old battery open the battery compartment
completely with your ngernail under the nail grip and pull gently
to open it completely. Remove the used battery from the battery
compartment.
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Inserting the battery Removing the battery
To insert a new battery start by removing the lm from the new
battery and place it into the battery compartment, matching the
plus (+) sign on at side of the battery to the plus sign in the battery
compartment. A magnifying glass and good lighting may be helpful
in seeing these small markings. Close the battery compartment
tightly but do not use force - it should close very easily. Your
hearing system should now be on.
Tip: Removing the battery when
the instrument is not being worn
will help prevent corrosion of
the battery contacts. Corrosion
can decrease efciency, causing
excessive battery consumption.

Low battery
warning
Your hearing system features a Low Battery Warning function to
give you notice when your battery is getting low. The instrument
will signal when the battery power decreases to a certain level, and
will continue beeping until the instrument automatically switches
off.
Tip: It is helpful to keep spare batteries with you in case you need
them.
Your HD295 uses a size 312 battery.
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Battery safety
To prevent batteries from leaking or exploding:
Dispose of used batteries properly.
Keep batteries out of reach of children
Keep batteries away from pets.
Do not place batteries in your mouth. If a battery has been
swallowed, consult a GP immediately.
Do not expose batteries to temperature extremes.
Do not dispose of batteries in re.
Do not attempt to recharge batteries which are not specically
designated rechargeable, or reverse a battery’s polarity.
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Maintenance and
cleaning
Earwax (cerumen) can accumulate in and on the dome and tubing
during use. Therefore, clean your dome and wax guard regularly.
Failure to do so can lead to an accumulation of earwax, impairing
sound quality. We recommend changing the dome for a new one
every 3-4 months.
Keep your hearing instrument clean and dry. Wipe the case with
a soft cloth or tissue after use to remove grease or moisture. You
should avoid exposing your instrument directly to moisture such
as rain or water from the shower. If your instrument does get wet
or if it has been exposed to high humidity or perspiration, it should
be left to dry out overnight with the battery out and the battery
compartment open.
Alternatively, you could store the instrument in a dry aid kit
available from www.hearingdirect.com
When you are not using your instrument, keep or transport it in the
box supplied. Leave the battery door open. Keep your instrument
in a dry place, not in a bathroom or other humid place.
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Changing the wax
guard
To remove an old wax guard remove the dome, then screw the
threaded end of the wax guard changing tool into the lter of the
external receiver and pull to remove the used wax guard. To replace
ip the tool over and push the new wax guard into place. Release
the lter by tilting the changing tool to the side. Then dispose of the
changing tool.
Inserting the wax guard Replacing the wax guard
A wax guard is used to protect the internal components from
exposure to wax and dust. We strongly recommend inspecting the
wax guard each time before wearing the hearing aid. It is quite
common for wax to be picked up even from the rst time the
hearing aid is worn. There is no specic time frame recommended
between wax guard changes as this varies considerably across
individuals. Some hearing aid wearers change them every week.
If there is no sound from your
hearing aid, and you have
checked the battery – remember
to also check and change the wax
guard.

General advice
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Things that can damage your HD295
Keep in mind that some of your day-to-day routines require you to
remove your hearing system.
Moisture
Avoid getting moisture in the hearing system. Do not wear in the
shower, bath, or sauna. Do not submerge in water or other liquids.
If perspiration or humidity is an issue, you may nd it benecial to
use a drying kit specially designed for hearing systems.
Temperature extremes
Do not expose your hearing system to extremes of heat.
Some typical situations to avoid:
Do not wear your hearing system when using a hair dryer.
Do not leave your hearing system in your car or in direct
sunlight.
Do not attempt to dry your hearing system in any device other
than an approved drying kit.
Rough treatment
Protect your hearing system from rough treatment by storing it in
the provided carrying case when it is not in use.

General advice General warnings
Hearing instruments can be dangerous if improperly used.
Do not allow others to use your instrument. It may cause
permanent damage.
Do not take your instrument into rooms where you receive
treatment with X-rays or MRI.
Wearing an instrument might cause an increased production
of earwax. In rare cases, the anti-allergenic materials may
cause skin irritation. If so, or if in doubt, consult your GP or
ENT consultant.
Only use approved cleaning products on your hearing system.
Do not wear your hearing system while applying cosmetics
such as hairspray.
Repairs If your HD295 malfunctions, it must be repaired by a qualied
technician. Do not attempt to open the case of the hearing
instrument since this would invalidate the warranty.
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Trouble
shooting
Your HD295 instrument is a reliable one. In case of minor problems
or malfunctions, you may be able to solve them yourself.
Symptom
Feedback
‘whistling’
Is the dome inserted correctly?
Are you holding your hand or an object (e.g. a
hat) too close to the instrument?
Is your ear full of wax?
No sound Is the instrument switched on?
Is there a battery in the instrument?
Is the battery still good?
Is your ear full of wax?
Is the dome full of wax?
Is the wax guard full of wax?
Cause Possible Remedy
Switch it on
Insert a battery
Replace it with a new one
Visit your GP
Clean dome
Change wax guard
Put it in again / Change to bigger
dome
Move your hand away or create
some more space between
the instrument and the object
Visit your GP
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Trouble
shooting
Your HD295 instrument is a reliable one. In case of minor problems
or malfunctions, you may be able to solve them yourself.
Symptom
Sound is distorted,
spluttering or weak
Is the battery dead?
Is the battery dirty?
Did your instrument get moist?
Battery drains
very quickly
Did you leave your hearing instrument
switched on at night?
Is the battery old?
Cause Possible Remedy
Always switch off the instrument
at night
Check the date on the battery
packaging
Replace it with a new one
Clean it or use a new one
Use a desiccator
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General
precautions
Consult a GP if you nd a foreign object in your ear canal,
if you experience skin irritation or if excessive ear wax
accumulates with the use of the instrument.
Different types of radiation, e.g. from NMR or CT scanners,
may damage the instrument. Therefore, do not wear the
instrument during these or other corresponding scanning
procedures. Other types of radiation (burglary alarms, room
surveillance systems, radio equipment, mobile telephones,
etc) will not damage the instrument. They could, however,
momentarily affect the sound quality or create strange sounds
from the instruments.
Warning: Do not wear the instrument in mined or other
explosive areas, unless those areas are certied for hearing
instrument use.
Keep the instrument away from children under the age of 3 as
it contains small parts which may present a choking hazard.
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Manufactured by:
Retone Hearing
Technology Co. Ltd.