Viking VISC530 User manual

Preferred Service
SMC-0011
May 2009
This manual covers general and
specific information including, but not
limited to the following model:
VISC530
Professional
30" Electric
Induction Range
Service
Manual
This manual is to be used by qualified appliance technicians only.
Viking does not assume any responsibility for property damage
or personal injury for improper service procedures done by an
unqualified person.

© 2009 Viking Preferred Service
Table of Contents
2
Description Page
Important Information ..............................................3
Safety Information ....................................................3
WARRANTY INFORMATION
Warranty Information................................................4
Warranty Service Information ...................................5
GENERAL INFORMATION
Specifications ...........................................................6
Warnings...................................................................7
Induction Cookware ...............................................10
Model – Serial Number Matrix ...............................11
OPERATION
Rear and Front Elements........................................12
Surface Indicator Lights..........................................12
Surface Cooking Tips .............................................12
Using the Oven.......................................................13
Conventional and Convection Cooking .................13
Oven Functions & Settings.....................................13
Cleaning and Maintenance ....................................14
Self Clean Cycle .....................................................15
DIAGNOSTICS
Built-In Error Codes................................................16
LED Error Codes.....................................................18
Theory of Induction Operation...............................18
How Induction Works .............................................19
Induction Safety......................................................19
SERVICE DIAGNOSTICS AND PROCEDURES–
DISASSEMBLY
Parts Location–Range Back ...................................20
Parts Location–Range Front and Oven Cavity
.......21
Parts Location–Control Board.................................22
Access Control Board Assembly.............................23
Control Board Removal ..........................................23
Control Board Diagnostics .....................................24
Convection Fan Assembly......................................29
Bake Element .........................................................29
Thermostat .............................................................30
Selector ..................................................................30
Control Panel Assembly Removal...........................31
Oven Function Selector Removal...........................31
Oven Thermostat Removal.....................................31
Oven Sensor...........................................................32
Line Break Relay .....................................................32
Fan Sensor..............................................................32
Convection Fan Cover Removal.............................33
Smoke Eliminator Removal.....................................33
Description Page
Convection Fan Assembly Removal .......................33
Bake Element Removal...........................................34
Rack Support Removal ...........................................34
Broil Element ..........................................................35
Door Lock ...............................................................35
Convection Bake Element Removal .......................36
Broil Element Removal ...........................................36
Parts Location–Generators/Inductors/
Control Board/Bake Element Cover......................37
Interface Removal...................................................38
Indicator, Inductor, Filter and
Power Board Removal ..38Oven Light Bulb Removal
40
Induction Switch .....................................................41
Indicator .................................................................41
Interface/Induction Adapter ...................................42
Filter Board.............................................................43
Power Board...........................................................44
Inductor ..................................................................45
Thermal Sensor.......................................................45
Cooling Fan............................................................46
Component Testing Chart .....................................47
Component Troubleshooting Guide ......................48
Wiring Diagrams
Filter Board Input and Output................................49
Power Board Input and Ouput ...............................49
Induction Switch/Interface/Indicater
Input and Output .................................................51
Control Board Input................................................52
Control Board Output ............................................52
Wiring Diagram VISC530........................................53

© 2009 Viking Preferred Service 3
Important Information
Safety Information
We have provided many important safety messages
throughout this manual and on the appliance.
Always read and obey all safety messages. This is
a safety alert symbol.
This symbol alerts personnel to hazards that can
kill or hurt you and others. All safety messages will
be preceded by a safety alert symbol and the word
“DANGER”, “WARNING” or “CAUTION”. These
words mean:
All safety messages will identify the hazard, tell
you how to reduce the chance of injury, and inform
you what can happen if the instructions are not
followed.
To locate an authorized service agent, call:
Viking Customer Service
Phone No. 1-888-845-4641
Address your written correspondence to:
Viking Preferred Service
1803 HWY 82 West
Greenwood, MS 38930
SAVE THESE INSTRUCTIONS
REVIEW ALL SERVICE INFORMATION IN THE APPROPRIATE SERVICE MANUAL AND TECHNICAL
SHEETS BEFORE BEGINNING REPAIRS.
Pride and workmanship go into every product to provide our customers with quality appliances. It is possible,
however, that during the lifetime of a product, service may be required. Products should be serviced only by
a qualified authorized service technician who is familiar with the safety procedures required to perform the
repair and is equipped with the proper tools, parts, testing instruments, and the appropriate service manual.
DANGER
Immediate hazards which WILL result in severe
personal injury or death.
Hazards or unsafe practices which COULD
result in severe personal injury or death.
CAUTION
Hazards or unsafe practices which COULD
result in minor personal injury, product or
property damage.
WARNING
WARNING
To avoid risk of serious injury or death,
repairs should not be attempted by
unauthorized personnel.
CAUTION
VIKING will not be responsible for any injury
or property damage from improper service
procedures. If performing service on your
own product, you must assume responsibility
for any personal injury or property damage
which may result.

© 2009 Viking Preferred Service
Warranty Information
4
Induction Range Warranty
One Year Full Warranty
Free standing electric induction ranges and all of their component parts, except as detailed below*, are warranted
to be free from defective materials or workmanship in normal household use for a period of twelve
(12) months from the date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair
or replace, at its option, any part which fails or is found to be defective during the warranty period.
*Painted and decorative items are warranted to be free from defective materials or workmanship for a period
of ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE
SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.
Viking Range Corporation uses the most up-to-date processes and best materials available to produce all color
finishes. However, slight color variation may be noticed because of the inherent differences in painted parts and
porcelain parts as well as differences in kitchen lighting, product locations, and other factors.
Five Year Limited Warranty
Any halogen element, bake element, broil element, or convection cook element which fails due to defective
materials or workmanship in normal household use during the second through fifth year from the date of
original retail purchase will be repaired or replaced, free of charge for the part itself, with the owner paying all
other costs, including labor.
Ten Year Limited Warranty
Any porcelain oven or porcelain inner door panel which rusts through due to defective material or
workmanship in normal household use during the second through the tenth year from the date of original
retail purchase will be repaired or replaced, free of charge for the part itself, with the owner paying all other
costs, including labor.
Ninety (90) Day Residential Plus Warranty
This warranty applies to applications where use of the product extends beyond normal residential use. Examples
are, but not limited to, bed and breakfasts, fire stations, private clubs, churches, etc. This warranty excludes all
commercial locations such as restaurants, food service locations and institiutional food service locations.
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of
the product during the term of the warranty.
This warranty shall apply to products purchased and located in the United States and Canada. Products must be
purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking
Range Corporation service agency or representative. Warranty shall not apply to damage resulting from abuse,
accident, natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper
installation, improper operation, or repair or service of the product by anyone other than an authorized Viking Range
Corporation service agency or representative. This warranty does not apply to commercial usage. Warrantor is not
responsible for consequential or incidental damage whether arising out of breach of warranty, breach of contract, or
otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental of consequential damages, so the
above limitation or exclusion may not apply to you.
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its
component parts contains a defect or malfunction during the warranty period, after a reasonable number of attempts
by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or replacement of
the product or its component part or parts. Warrantor’s liability on any claim of any kind, with respect to the goods
or services covered hereunder, shall in no case exceed the price of the goods or service or part thereof which gives
rise to the claim.
VIKING RANGE CORPORATION
111 Front Street, Greenwood, Mississippi (MS) 38930 USA 662-455-1200
Specifications are subject to change without notice.
For more product information, call 1-888-VIKING1 (845-4641), or visit our web
site at http://www.vikingrange.com

© 2009 Viking Preferred Service
Warranty Information
5
WARRANTY SERVICE
Under the terms of this warranty, service must be performed by a factory authorized Viking Range Corporation
service agent or representative. Service will be provided during normal business hours, and labor performed at
overtime or premium rates shall not be covered by this warranty. To obtain warranty service, contact the dealer
from whom the product was purchased, an authorized Viking Range Corporation service agent, or Viking Range
Corporation. Provide model and serial number and date of original purchase. For the name of your nearest
authorized Viking Range Corporation service agency, call the dealer from whom the product was purchased or Viking
Range Corporation. IMPORTANT: Retain proof of original purchase to establish warranty period.
The return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return the
Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise which
could affect you.
Any implied warranties of merchantability and fitness applicable to the described halogen elements
are limited in duration to the period of coverage of the applicable express written limited warranties set
forth above. Some jurisdictions DO NOT allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other
rights which may vary from jurisdiction to jurisdiction.
VIKING RANGE CORPORATION
£££ÊÀÌÊ-ÌÀiiÌÊUÊÀiiÜ`]ÊÃÃÃÃ««ÊÎnÎäÊ1-
[phone]
www.vikingrange.com
Specification subject to change without notice

General Information
© 2009 Viking Preferred Service 6
Specifications*
Induction Range
Description VISC530-4B
Overall width 29-7/8” (75.9 cm)
Overall height To top of glass frame
35-7/8” (91.1 cm) min.
37” (94.0 cm) max.
Legs adjust 1-1/8” (2.9 cm)
Overall depth from rear To end of side panel—24-5/16” (61.8 cm)
To front of door—25-3/4” (65.4 cm)
To end of landing ledge—28-1/16” (71.3 cm)
To end of door handle—28-11/16” (72.9 cm)
Electrical requirements Unit must be Hard Wired to a 208-240 VAC, 50/60 Hz electrical supply box.
Maximum amp usage 240V—54.9 amps
208V—51.7 amps
Surface element rating
Left front
Left rear
Right front
Right rear
3,700 watts boost/2,300 watts
1,400 watts
1,850 watts
1,850 watts
Oven interior width 25-5/16” (64.6 cm)
Oven interior height 16-1/2” (41.9 cm)
Oven interior depth AHAM 16-13/16” (42.7 cm) Overall—19-1/2” (49.5 cm)
Oven volume Total oven capacity—4.7 cu. ft.
Measure to AHAM standards 4.1 cu. ft.
Approximate
shipping weight 426 lbs. (193.2 kg)
*Go to vikingrange.com for latest specifications
29-7/8”
(75.9 cm)
35-7/8”
(91.1 cm) min.
to
37”
(94 cm) max.
1”
(2.5 cm)
25-3/4” (65.4 cm)
45-1/8” (114.6 cm)
19-3/8”
(49.2 cm)
8-1/8”
(20.6 cm)
26-7/16” (67.2 cm)
1-5/8”
(4.1 cm)
1” (2.5 cm)
35-7/8”
(20.3 cm) min.
to
37”
(94 cm) max.
24-5/16” (61.8 cm)
28-1/16” (71.2 cm)

General Information
© 2009 Viking Preferred Service 7
Warnings
Read and follow all instructions before using this
appliance to prevent the potential risk of fire,
electric shock, personal injury, or damage to the
appliance as a result of improper usage of the
appliance. Use appliance only for its intended
purpose as described in this manual.
To ensure proper and safe operation: appliance
must be properly installed and grounded by a
qualified technician. DO NOT attempt to adjust,
repair, service, or replace any part of your appliance
unless it is specifically recommended in this manual.
All other servicing should be referred to a qualified
servicer.
Electrical Requirements
Check your national and local codes regarding
this unit.
To Prevent Fire or Smoke Damage
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the appliance before operating it.
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combustible materials, gasoline, and other
flammable vapors and materials.
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precautions should be taken to prevent curtains
from blowing over burners.
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hot air from the vent may ignite flammable items
and may increase pressure in closed containers,
which may cause them to burst.
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when exposed to heat and may be highly
flammable. Avoid their use or storage near an
appliance.
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plastics away from parts of the appliance that
may become warm or hot. DO NOT leave plastic
items on the rangetop as they may melt or
soften if left too close to the vent or a lighted
surface burner.
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ignite and metallic items may become hot and
cause burns. DO NOT pour spirits over hot
foods. DO NOT leave oven unsupervised when
drying herbs, breads, mushrooms, etc; fire
hazard.
In Case of Fire
Turn off appliance and ventilating hood to avoid
spreading the flame. Extinguish flame, then turn on
hood to remove smoke and odor.
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lid or cookie sheet.
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oven door. DO NOT use water on grease fires.
Use baking soda, a dry chemical, or foam-type
extinguisher to smother fire or flame.
Heating Elements
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elements, or interior surfaces of oven.
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they are dark in color. Areas near elements and
interior surfaces of an oven may become hot
enough to cause burns.
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clothing or other flammable materials contact
heating elements, areas near elements, or
interior surfaces of oven until they have had
sufficient time to cool.
Cleaning Safety
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to cool before touching or cleaning them. DO
NOT touch the burner grates or surrounding
areas until they have had sufficient time to cool.
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steam burns if a wet sponge or cloth is used
to wipe spills on a hot surface. Some cleaners
can produce noxious fumes if applied to a hot
surface.
WARNING
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WARNING
To avoid risk of property damage, personal
injury or death; follow information in this
manual exactly to prevent a fire or explosion.

General Information
© 2009 Viking Preferred Service 8
Self-Clean Oven
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clean door gasket. The door gasket is essential
for a good seal. Care should be taken not to rub,
damage, or move the gasket. DO NOT use oven
cleaners of any kind in or around any part of the
self-clean oven.
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pan, racks, and other utensils and wipe up
excessive spillovers to prevent excessive smoke
or flaming.
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automatically during a clean cycle. If the fan
does not turn on, cancel the clean operation and
contact an authorized servicer.
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of the range to become hot during a self-clean
cycle. Therefore, touching the rangetop cooking
surface during a clean cycle should be avoided.
Important Safety Notice and Warning
The California Safe Drinking Water and Toxic
Enforcement Act of 1986 (Proposition 65) requires
the Governor of California to publish a list of
substances known to the State of California to
cause cancer or reproductive harm and requires
businesses to warn customers of potential
exposures to such substances. Users of this
appliance are hereby warned that when the oven
is engaged in the self-clean cycle, there may be
some low-level exposure to some of the listed
substances, including carbon monoxide. Exposure
to these substances can be minimized by properly
venting the oven to the outdoors by opening
the windows and/or door in the room where the
appliance is located during the self-clean cycle.
Important notice regarding pet birds:
NEVER keep pet birds in the kitchen or in rooms
where the fumes from the kitchen could reach.
Birds have a very sensitive respiratory system.
Fumes released during an oven self-cleaning cycle
may be harmful or fatal to birds. Fumes released
due to overheated cooking oil, fat, margarine and
overheated non-stick cookware may be equally
harmful.
About Your Appliance
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DO NOT block or obstruct the oven vent duct
located on the right side of the air grille.
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on and for several minutes after oven is turned
off. When the oven is in use, the vent and
surrounding area become hot enough to cause
burns. After oven is turned off, DO NOT touch
the oven vent or surrounding areas until they
have had sufficient time to cool.
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areas facing the rangetop, oven vent, surfaces
near the vent opening, oven door, areas around
the oven door and oven window.
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or leaning on them) can result in potential
hazards and/or injuries.
CAUTION
NEVER use appliance as a space heater to heat
or warm a room to prevent potential hazard
to the user and damage to the appliance. DO
NOT use the rangetop or oven as a storage
area for food or cooking utensils.
WARNING
Electrical Shock Hazard
DO NOT touch a hot oven light bulb with a
damp cloth as the bulb could break. Should
the bulb break, disconnect power to the
appliance before removing bulb to avoid
electrical shock.
WARNING
Electrical Shock Hazard
Disconnect the electric power at the main fuse
or circuit breaker before replacing bulb.
WARNING
Burn Or Electrical Shock Hazard
Make sure all controls are OFF and oven is
COOL before cleaning. Failure to do so can
result in burns or electrical shock.

General Information
© 2009 Viking Preferred Service 9
CAUTION
DO NOT turn the temperature control on
during defrosting. Turning the convection fan
on will accelerate the natural defrosting of the
food without the heat.
CAUTION
Burn Hazard. The oven door, especially the
glass, can get hot. Danger of burning:
DO NOT touch the glass!
WARNING
This range features a self-cleaning cycle.
During this cycle, the oven reaches elevated
temperatures in order to burn off soil and
deposits. A powder ash residue is left in the
bottom of the oven after completion of the
self-clean cycle.
NOTE: DO NOT use commercial oven cleaners
inside the oven. Use of these cleaners can
produce hazardous fumes or can damage the
porcelain finishes. DO NOT line the oven with
aluminum foil or other materials. These items
can melt or burn during a self-clean cycle,
causing permanent damage to the oven.
WARNING
Burn Hazard. When self-cleaning, surfaces
may get hotter than usual, therefore, children
should be kept away.
CAUTION
Burn Hazard. The oven door, especially the
glass, can get hot. Danger of burning:
DO NOT touch the glass!
CAUTION
DO NOT touch the exterior portions of the
oven after self-cleaning cycle has begun, since
some parts become extremely hot to the touch!
During the first few times the self-cleaning
feature is used, there may be some odor and
smoking from the “curing” of the binder in the
high-density insulation used in the oven. When
the insulation is thoroughly cured, this odor
will disappear. During subsequent self-cleaning
cycles, you may sense an odor characteristic of
high temperatures.
KEEP THE KITCHEN WELL-VENTED DURING
THE SELF-CLEAN CYCLE.
Electrical Requirements
Check your national and local codes regarding this
unit. This range requires 3 wire or 4 wire, 240-208
VAC/60 Hz. See Installation Guide for grounding
instructions. Unit must be fused separately from any
other circuit.
WARNING
Electrical shock hazard. To avoid the risk of
electrical shock, personal injury or death; verify
electrical power is turned off at the breaker
box until the range is installed and ready
to operate, installation by an authorized
installer only.

General Information
© 2009 Viking Preferred Service 10
Cookware
Each cook has his or her own preference for the
particular cookware that is most appropriate for
the type of cooking being done. This a matter
of personal choice. As with any cookware,
yours should be in good condition and free
from excessive dents on the bottom to provide
maximum performance and convenience. When
using big pots, it is recommended to use the
front elements. There is more room in the front
and potential cleanup of rear of appliance due to
staining or discoloration will be minimized.
Ceramic Glass Cooktop
All products are wiped clean with solvents at the
factory to remove any visible signs of dirt, oil,
and grease which may have remained from the
manufacturing process. Clean your glass top before
the first time you use it. A thorough cleaning with a
glass top cleaner is recommended.
Induction Cookware
Induction cooking utilizes magnetic power which
reacts with iron in the base of cookware, instantly
transforming the pot or pan into the heat source.
The heat stops when the cookware is removed.
Your cookware MUST have a magnetic layer of
steel for your induction cooktop to operate
properly. The cookware should have a flat, heavy
magnetic bottom and straight sides with a diameter
of 5” (13 cm) to 12” (31 cm) to accommodate
the various sized elements. The induction
cookware should be in good condition and free
from excessive dents on the bottom to provide
maximum performance and convenience.
All Viking cookware is induction friendly, as are
most other high-end brands of stainless steel and
enamel cookware. Most induction cookware will be
suitable for your induction cooktop if a magnet
adheres to the bottom surface.
UÊÊÜ>ÀiÊÌ>ÌÊÃÊ "/ÊÃÕÌ>LiÊvÀÊÞÕÀÊ`ÕVÌÊ
cooktop includes pottery, glass, aluminum
12”
(30.5 cm) max.
5”
(12.7 cm) min.

General Information
© 2009 Viking Preferred Service 11
Model – Serial Number Matrix
The model number and serial number for your
appliance can be found by opening the door and
looking under the control panel.
Model Numbers
V–Viking Professional Series,
I–Induction
S–Self Clean
C–Unit
5–Digit change for new versions
30–30”
4B–4 Burners,
Serial Numbers
V I S C 5304BSS
V=Professional Series
Induction
30” Wide
Custom Series
Four Burner
Stainless Steel
Self Clean
Serial Number
Month
Day
Year of Manufacture
02 10 09 C00006566

© 2009 Viking Preferred Service 12
Operation
Rear and Front Elements
Push in and turn the control
knob counterclockwise to the
desired setting. The element
will adjust the power output
to maintain the desired heat
setting. Some elements have
a “Boost” feature. A boost
of power is provided for 10
minutes and is used for quickly boiling water when
the element is turned to HI. When finished boiling,
turn the control knob to Med HI to maintain the boil
or to a lower setting for steaming, warming, and
simmering sauces.
Note: Viking induction cooking uses high powered
induction elements for faster cooking performance.
Some noise may be noticed by the high powered
induction elements. This is normal.
Surface Indicator Lights
The surface indicator lights are located at the front
of the glass cooktop. The indicator lights are used
to indicate activation, hot surface, and warnings.
Surface Cooking Tips
• The minimum pot or pan diameter
recommended is 5” (13 cm). Use of pots or
pans as small as 4” (10 cm) is possible but not
recommended.
• Remember to use the proper size cookware
for the size element chosen. Smaller cookware
should be used for smaller elements and larger
cookware should be used for larger elements.
Note: If flashing continues after making
adjustments according to the flashing descriptions
above, refer to the Built-In Error Codes section
page 16.
HOT HOT

© 2009 Viking Preferred Service 13
Operation
For best results,
it is extremely
important that
you preheat
your oven to the
desired cooking
temperature
before placing food
items in the oven to
begin cooking. In many
cooking modes, partial
power from the broiler is used to bring the
oven to the preheat. Therefore, placing food
items in the oven during the preheat mode is not
recommended. The Viking Rapid Ready™ Preheat
System is engineered so that the oven is brought
to the desired set temperature in a manner which
will provide the optimum cooking environment
based on the selected cooking mode in the shortest
possible time.
For instance, the preheat mode for TruConvec™
is designed to be brought up to the set point
temperature in a different manner than the preheat
mode for conventional bake. This is because
TruConvec™ is designed for multi-rack baking. So
it is extremely critical that all rack positions have
reached the desired cooking temperature. As a
result, it is normal for oven to take slightly longer
for the oven to preheat to 350°F in TruConvec™
mode when compared to the amount of time
it takes to preheat the oven cavity to 350°F in
conventional bake mode.
Also, preheat time can vary based on room
temperature and power supply. A significantly
colder room temperature or a power supply less
than 240 VAC can lengthen the temperature or a
power supply less than 240 VAC can lengthen the
time it takes to preheat.
Conventional and Convection Cooking
Because of variations in food density, surface
texture and consistency, some foods may be
prepared more successfully using the conventional
bake setting. For this reason, conventional baking is
recommended when preparing baked goods such
as custard. The user may find other foods that are
also prepared more consistently in conventional
bake. This is perfectly normal. Convection cooking
is a cooking technique which utilizes fan forced
air to circulate heat throughout the entire oven
creating the optimum cooking environment.
Cooking with
convection is intended when performing multi-rack
baking and for baking heavier foods
Oven Functions and Settings
BAKE (Two-Element Bake)
Use this setting for baking, roasting, and casseroles.
CONV BAKE (Convection Bake)
Use this setting to bake and roast foods at the same
time with minimal taste transfer.
TRU CONV (TruConvec™)
Use this bake setting for multi-rack baking of
breads, cakes, and cookies. (up to six racks of
cookies at once)
CONV ROAST (Convection Roast)
Use this setting for roasting whole turkeys, whole
chickens, hams, etc.
CONV BROIL (Convection Broil)
Use this setting to broil thick cuts of meat.
HI BROIL
Use this setting for broiling dark meats at 1” thickness
or less when rare or medium doneness is desired.
MED BROIL
Use this setting for broiling white meats such as
chicken or meats greater than 1” thick that would
be over-browned in high broil.
LOW BROIL
Use this setting for delicate broiling such as
meringue.
SELF CLEAN
Use this function to clean oven.
Convection Dehydration (TRU CONV)
Use this function to dehydrate fruits and
vegetables.
Convection Defrost (TRU CONV)
Use this function to defrost foods.
OVEN
FUNCTION
OVEN
TEMPERATURE

© 2009 Viking Preferred Service 14
Operation
Cleaning and Maintenance
Any piece of equipment works better and lasts
longer when maintained properly and kept clean.
Cooking equipment is no exception. Your range
must be kept clean. Make sure all controls are in the
“OFF” position.
Glass Ceramic Top
Cleaning of glass ceramic tops is different from
cleaning a standard porcelain finish. To maintain
and protect the surface of your new glass ceramic
top, follow these basic steps:
For normal, light soil:
1. Rub a few drops of a glass ceramic cleaning
cream on to the cool, soiled area using a damp
paper towel.
2. Wipe until all soil and cream are removed.
Frequent cleaning leaves a protective coating
which is essential in preventing scratches and
abrasions.
For heavy, burned soil:
1. Rub a few drops of glass ceramic cleaning cream
on to the cool, soiled area using a damp paper
towel.
2. Carefully scrape remaining soil with a single-
edged razor blade. Hold the blade at a 30˚ angle
against the ceramic surface.
3. If any soil remains, repeat the steps above.
For additional protection, after all soil has been
removed, polish the entire surface with the
cleaning cream.
4. Buff with a dry paper towel. As the cleaning
cream cleans, it leaves a protective coating on
the glass surface. This coating helps to prevent
build-up of mineral deposits (water spots) and
will make future cleaning easier.
Note: Dishwashing detergents remove this
protective coating and therefore, make the glass
ceramic top more susceptible to staining.
Cooktop Surfaces
Several different finishes have been used in your
cooktop. Cleaning instructions for each surface
are given below. NEVER USE AMMONIA, STEEL
WOOL PADS OR ANY ABRASIVE CLOTHS
AND MATERIALS SUCH AS CLEANSERS, OVEN
CLEANERS, OR ABRASIVE POWDERS. THEY CAN
PERMANENTLY DAMAGE YOUR COOKTOP.
Oven Surfaces
Several different finishes have been used in your
electric oven. Cleaning instructions for each surface
are given below. The oven features a self-clean
cycle for the oven interior. See the “Self-Clean
Cycle” section for complete instructions.
NEVER USE AMMONIA, STEEL WOOL PADS
OR ABRASIVE CLOTHS, CLEANSERS, OVEN
CLEANERS, OR ABRASIVE POWDERS. THEY
CAN PERMANENTLY DAMAGE YOUR OVEN.
Control Knobs
MAKE SURE ALL CONTROL KNOBS POINT TO
THE “OFF” POSITION BEFORE REMOVING. Pull
the knobs straight off. Wash in detergent and
warm water. Dry completely and replace by pushing
firmly onto stem.
Stainless Steel Parts
All stainless steel body parts should be wiped
regularly with hot soapy water at the end of each
cooling period and with a liquid cleaner designed
for that material when soapy water will not do
the job. DO NOT use steel wool, abrasive cloths,
cleansers, or powders. If necessary, scrape stainless
steel to remove encrusted materials, soak the area
with hot towels to loosen the material, then use a
wooden or nylon spatula or scraper. DO NOT use a
metal knife, spatula, or any other metal tool to
scrape stainless steel. DO NOT permit citrus or
tomato juice to remain on stainless steel surface, as
citric acid will permanently discolor stainless steel.
Wipe up any spills immediately.
Control Panel
DO NOT use any cleaners containing ammonia,
abrasives or stainless steel cleaners on any surface
that contains graphics. These products could
remove the graphics from the control panel.
Apply hot, soapy water to a soft clean cloth.
DO NOT spray liquids directly onto the control
panel.

© 2009 Viking Preferred Service 15
Operation
Cleaning and Maintenance (cont)
Broiler Pan and Grid
Clean with detergent and hot water. For stubborn
spots, use a soap-filled steel wool pad.
Oven Racks
Clean with detergent and hot water. Stubborn spots
can be scoured with a soap-filled steel wool pad.
DO NOT SELF CLEAN THE OVEN RACKS. They
could sustain damage due to the extreme heat of
the
self-clean cycle.
Power Failure
No attempt should be made to operate the
appliance during a power failure. Make sure the
oven control is in the “OFF” position.
Momentary power failure can occur unnoticed.
The range is affected only when the power is
interrupted. When it comes back on, the range will
function properly without any adjustments.
A “brown-out” may or may not affect range
operation, depending on how severe the power
loss is. If the range is in the self-clean cycle when
the power failure occurs, wait until power is
restored and allow door to unlock automatically.
Turn all controls off and restart self-clean cycle
again, according to instructions.
Self-Clean Cycle
This oven features an automatic pyrolytic self-
cleaning cycle. During this cycle, the oven reaches
elevated temperatures in order to burn off soil and
deposits. An integral smoke eliminator helps reduce
odors associated with the soil burn-off. A powder
ash residue is left in the bottom of the oven after
completion of the self-clean cycle. The door latch
is automatically activated after selecting the self-
clean setting. The latch ensures that the door
cannot be opened while the oven interior is at clean
temperatures.

© 2009 Viking Preferred Service 16
Diagnostics
Built-In Error Codes
The thermostat timer digital display is designed to alert you if there is an error or problem in the control.
Example of LED code 2. Example of LED code 3.
If one of the following front burner switch cover LED codes occurs, perform the following to determine the
proper repair:
Note: Use flashing LED for error determination. Interface display only works for 1 burner. You may have up
to 10 flashes before a pause.
LED
Code
Interface
Display Failure Possible Reason Action
1
or
Induction element is not
recognizng a compatible
cooking vessel.
Residual heat flashes at 1 Hz
Pan detection has the higher
priority over residual heat, also
shown when Boost is selected.
Place compatible cooking vessel
on induction element
The surface is hot (60˚ C)
2Switch Wiring
Operation of switch
Replace or repair as necessary
Replace switch
3Flash failure Flash failure
Component failure
Replace interface board
4Incorrect setup data
Configuration error
between interface board
and induction generator
No function or partial
function
False configuration of filter
board by interface board
Component error on
interface or filter board
Check version of interface board
Replace interface board.
If continuous error replace filter
board.
5Communication error
between interface board
and induction generator
Interface board
Interface board cable loose or
defective
Filter board
Replace interface board
Check connection of cable and
replace cable if needed
Replace filter board
flash flash flash flashpause flash flashflash pause
X1
X2
X1
X2
X1
X2
X1
X2
X1
X2
X1
X2
X1
X2
X1
X2
X1
X2
flash flashflash
X1
X2
X1
X2
X1
X2

© 2009 Viking Preferred Service 17
Diagnostics
Built-In Error Codes (cont)
LED
Code
Interface
Display
Failure Possible Reason Action
6Error on filter board
EEPROM data wrong
Permanent low voltage
Error on electronic device
Lost data or EEPRPM
Check voltage–if proper and error
persists replace filter board
Replace filter board
Replace filter board
7Voltage supply
Cable
Filter board
Power board
Missing L2
Loose cable
Defective board
Defective board
Verify L2
Repair or replace cable as needed
Replace filter board
Replace power board
8Error code received
which cannot be
assigned
Component failure
Communication error
Cycle power–if error continues
replace cable–if error continues
replace filter board
Replace power board
9Temperature sensor
defective
Mechanical failure
Electrical failure
Mechanical crack of sensor
Fading resistance
Power board
Change coil–if issue continues
replace power board
10 Wrong terminal
connected
Secondary voltage of the
power supply above 400 Volts
Check the supply power
–Temperature sensor
shows overheat of
induction coil or
power board
Cooking zone overheated
Heat opened thermal
Induction generator
temperature too high
Allow zone to cool down
Allow to cool down
Error display is canceled after cool-
ing down
–Display of the residual
heat
No failure
Temperature over 60˚ C in a
cooking zone
Cooking zone needs to cool down
UÊÊÊÊ<iÊ½ÃÊy>ÃÊÊ>`ÊvvÊvÀÊLÌÊ«>Ê`iÌiVÌÊ<iÊ-ÜÌVi`Ê" ®Ê>`ÊÜÌÊÀiÃ`Õ>Êi>ÌÊ<iÊ
switched OFF).
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and off until the zone has cooled.
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UÊ ½ÃÊy>ÃiÃÊÊÃiµÕiViÃÊÊV>ÃiÊvÊ>ÊiÀÀÀÊÜÌÊÌiÊ}iÃÌÊ«ÀÀÌÞ°Ê

© 2009 Viking Preferred Service 18
Diagnostics
LED Error Code–Oven Section
The LED error codes are displayed on the control
panel using the cycle and clean lights. Refer to the
chart below to determine the type of error that is
being displayed.
LED Error Codes
Type of error Cycle Light Clean Light
Latch Off 1 second ON, 1 second off
RTD (Oven Probe) 1 second ON, 1 second OFF OFF
Model 1 second ON, 1 second OFF,
1 second ON, 4 seconds OFF
ON
Cooling Fan 3 flashes ON
High Limit 4 flashes ON
Theory of Induction Operation
Cooking, by definition, is the application of heat to
food. During surface cooking, very rarely is the food
heated in anything other than a cooking vessel. In
this case, the job of the cooktop becomes to heat
the vessel and allow the vessel to heat the food.
Cooking therefore, involves transferring heat to a
strategically placed cooking vessel. Two common
methods of achieving this are chemical, burning a
combustible substance such as gas, and electrical,
passing an electric current through a resistance
element.
Induction cooking, introduces a third cooking
method completely different from the other two.
Induction cooking does not involve generating
heat which is then transferred to the cooking
vessel, but rather makes the cooking vessel
the original generator of the heat source. The
induction element, inductor, can be viewed as
a powerful high-frequency electromagnet. The
electromagnetism is generated by electronics in the
inductor under the main top glass. When a good-
sized piece of magnetic material (cooking vessel)
is placed in the magnetic field that the inductor
is generating, the field induces energy into the
cooking vessel. This transfer of energy causes the
cooking vessel to become hot. By controlling the
strength of the electromagnetic field (cooktop
setting), the amount of heat being generated in the
cooking vessel can be controlled instantaneously.
Connections
to generator
Metal to be heated–
work piece
(secondary)
In
d
uctor coi
l
(primary)

© 2009 Viking Preferred Service 19
Diagnostics
How Induction Works
1. The electronics connected to the inductors
powers a coil that produces a high-frequency
electromagnetic field.
2. The electromagnetic field penetrates the metal
of the ferrous cooking vessel and sets up a
circulating electric current, which generates heat.
3. The heat generated in the cooking vessel is
transferred to the vessel’s food load.
4. Nothing outside the cooking vessel is affected
by the field as soon as the cooking vessel is
removed from the element or the element is
turned off.
There is one point about induction cooking with
current technology that needs to be made. The
cooking vessel being used must be of a ferrous
material, a magnet will stick to it.
The ferrous material will readily sustain a magnetic
field and work with the induction system. Materials
like aluminum, copper, and Pyrex are not usable
with the induction system because they are not
ferrous and will not readily sustain a magnetic
field. As a rule of thumb, if a common refrigerator
magnet will stick to the cooking vessel, it will work
with the induction system.
Induction Safety
Induction cooking has built in safety features.
The system features pot detection. If the cookware
is not compatible, the unit will not turn on. The
indicator will flash indicating the system does not
recognize a pot on the cooking zone. The system
also features cool surface temperatures. Since the
heat is generated by the transfer of energy induced
into the cooking vessel, the heat stays primarily
within the cooking vessel. Once the vessel is
removed, the heat is as well. The system
also has thermal devices to protect the unit from
overheating. The system has near instantaneous
responses similar to gas units, however, utilizes
energy to generate heat versus combusting
gas with the potential of flame loss or carbon
monoxide.
Magnetic field
Induced current in workpiece
Current in coil
Saucepan
Vitro
Inductors Magnetic energy

© 2009 Viking Preferred Service 20
Service Diagnostics and Procedures
Parts Location—Range Back
Oven Cooling Fan
Terminal Block
Induction Module
Cooling Fan
Convection
Element
Oven SensorBroil Element