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Servi e Information
If servi e is required after he king the troubleshooting guide,
all your Viking dealer or authorized servi e agen y. The
name of the authorized servi e agen y an be obtained from
the dealer or distributor in your area.
When you make a servi e all, be sure to have the following
information handy:
• Model Number
• Serial Number
• Date of Pur hase
• Name of dealer from whom pur hased
Be ready to learly des ribe the problem that you are having
with your Viking refrigerator.
If you are unable to obtain the name of an authorized servi e
agen y, or if you ontinue to have servi e problems, onta t
Viking Range Corporation at (888) 845-4641 or write to:
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood Mississippi 38930 USA
Re ord the following information indi ated below. You will
need it if servi e is ever required.
The serial number and model numbers for your refrigerator
are lo ated on the upper wall, behind the lighting:
Model No. ____________________ Serial No. ________________
Date of Pur hase __________ Date Installed ________________
Dealer’s Name __________________________________________
Address ________________________________________________
_______________________________________________________
If servi e requires installation of parts, use only authorized
parts to insure prote tion under the warranty.
Keep this manual with your refrigerator for future
reference.
FREESTANDING FRENCH DOOR BOTTOM MOUNT REFRIGERATOR/FREEZER WARRANTY
THREE YEAR FULL WARRANTY
Freestanding fren h door bottom mount refrigerator/freezers and all of their omponent parts, except as
detailed below*†, are warranted to be free from defe tive materials or workmanship in normal residential
use for a period of three (3) years from the date of original retail pur hase or losing date for new onstru tion,
whi hever period is longer. Viking Range Corporation, warrantor, agrees to repair or repla e, at its option,
any part whi h fails or is found to be defe tive during the warranty period.
*FULL NINETY (90) DAY COSMETIC WARRANTY: Produ t is warranted to be free from
osmeti defe ts in materials or workmanship (su h as s rat hes on stainless steel,
paint/por elain blemishes, et .) for a period of ninety (90) days from the date of original retail
pur hase or losing date for new onstru tion, whi hever period is longer. Any defe ts must be
reported to the selling dealer within ninety (90) days from date of original retail pur hase.
Viking Range Corporation uses high quality pro esses and materials available to produ e all
olor finishes. However, slight olor variation may be noti ed be ause of the inherent
differen es in painted parts and por elain parts as well as differen es in kit hen lighting,
produ t lo ations, and other fa tors. Therefore, this warranty does not apply to olor variation
attributable to su h fa tors.
†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full
warranty applies to appli ations where use of the produ t extends beyond normal residential
use, but the warranty period for produ ts used in su h appli ations is ninety (90) days.
Examples of appli ations overed by this warranty are bed and breakfasts, fire stations, private
lubs, hur hes, ya hts, et . Under this "Residential Plus" warranty, the produ t, its omponents
and a essories are warranted to be free from defe tive material or workmanship for a period
of ninety (90) days from the date of original retail pur hase. This warranty ex ludes use of the
produ t in all ommer ial lo ations su h as restaurants, food servi e lo ations and institutional
food servi e lo ations.
SIX YEAR FULL WARRANTY ON SEALED REFRIGERATION PARTS AS LISTED
Any sealed refrigeration system omponent, as listed below, is warranted to be free from defe tive
materials or workmanship in normal household use during the fourth through the sixth year from the date
of original retail pur hase. Viking Range Corporation, warrantor, agrees to repair or repla e, at its option,
any part whi h fails or is found to be defe tive during the warranty period.
Sealed Refrigeration System Components: Compressor, Evaporator, Condenser, Conne ting Tubing,
Dryer/Strainer
TWELVE YEAR LIMITED WARRANTY ON SEALED REFRIGERATION PARTS AS LISTED
Any sealed refrigeration system omponent, as listed above, whi h fails due to defe tive materials or
workmanship in normal household use during the seventh through the twelfth year from the date of
original retail pur hase will be repaired or repla ed, free of harge for the part itself, with the owner
paying all other osts, in luding labor.
TERMS AND CONDITIONS
This warranty extends to the original pur haser of the produ t warranted hereunder and to ea h transferee
owner of the produ t during the term of the warranty and applies to produ ts pur hased and lo ated in
the United States and Canada. Produ ts must be pur hased in the ountry where servi e is requested. If
the produ t or one of its omponent parts ontains a defe t or malfun tion during the full warranty period
after a reasonable number of attempts by the warrantor to remedy the defe t or malfun tion, the owner is
entitled to either a refund or repla ement of the produ t or its omponent part or parts. Repla ement of a
omponent part in ludes its free installation, ex ept as spe ified under the limited warranty. Under the
terms of this warranty, servi e must be performed by a fa tory authorized Viking Range Corporation
servi e agent or representative. Servi e will be provided during normal business hours, and labor
performed at overtime or premium rates shall not be overed by this warranty.
Owner shall be responsible for proper installation, providing reasonable and ne essary maintenan e,
providing proof of pur hase upon request, and making the applian e reasonably a essible for servi e.
The return of the Owner Registration Card is not a ondition of warranty overage. You should, however,
return the Owner Registration Card so that Viking Range Corporation an onta t you should any question
of safety arise whi h ould affe t you.
This warranty gives you spe ifi legal rights, and you may also have other rights whi h may vary from
jurisdi tion to jurisdi tion.
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from
abuse, failure to provide reasonable and ne essary maintenan e, a ident, delivery, negligen e, natural
disaster, loss of ele tri al power to the produ t for any reason, alteration, outdoor use, improper installation,
improper operation, or repair or servi e of the produ t by anyone other than an authorized Viking Range
Corporation servi e agen y or representative. This warranty does not apply to ommer ial usage.
Warranty