Viking DEWD102SS User manual

Designer Built-In
Electric Warming Drawers
Viking Range Corporation
111 Front Street
Greenwood, Mississippi 3 930 USA
[phone]
For product information,
call 1- -VIKING1 ( 45-4641)
or visit the Viking Web site at
vikingrange.com
F20 65 EN (061011)
Viking Use & Care Manual

2 3
Congratulations
Congratulations and welcome to the elite world of Viking ownership.
We hope you will enjoy and appreciate the care and attention we have
put into every detail of your warming drawer.
Your Viking product is designed to offer years of reliable service. This
Use and Care Manual will provide you with the information you need
to become familiar with your drawer’s care and operation.
Your complete satisfaction is our ultimate goal. If you have any
questions or comments about this product, please contact the dealer
from whom you purchased it, or contact our Consumer Support Center
at 1- -VIKING1 ( 45-4641).
We appreciate your choice of a Viking product and hope that you will
again select our products for your other major appliance needs.
For more information about the complete and growing selection
of Viking products, contact your dealer or visit us online at
vikingrange.com.
Table of Contents
Getting Started
Warnings and Important Safety Information ______________________4
Before Using Rangetop________________________________________9
Product Controls
Drawer Features ____________________________________________10
Operation
Warming Element ___________________________________________11
To use Dry Heat Function_____________________________________11
Drawer Indicator Light _______________________________________13
Optional Accessories for Moist or Dry Heat _____________________13
Temperature Control Settings _________________________________14
Proofing ____________________________________________________14
Warming Plates _____________________________________________14
Power “ON” Light ___________________________________________15
Suggested Heat Settings _____________________________________
15
Product Care
Cleaning and Maintenance ___________________________________16
Troubleshooting _____________________________________________1
Service Information __________________________________________19
Warranty ___________________________________________________20

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Warnings
Getting Started
Hazards or unsafe practices which WILL result in
severe personal in ury or death
Hazards or unsafe practices which COULD result in
death or severe personal in ury
DANGER
Hazards or unsafe practices which COULD result in
minor personal in ury.
All safety messages w ll dent fy the hazard, tell you how
to reduce the chance of njury, and tell you what can happen f
the nstruct ons are not followed.
WARNING
CAUTION
Getting Started
Warnings
WARNING
To avo d r sk of property damage, personal njury or death;
follow nformat on n th s manual exactly to prevent a f re or
explos on. DO NOT store or use gasol ne or other flammable
vapors and l qu ds n the v c n ty of th s or any appl ance.
Read and follow all instructions before using this appliance to prevent
the potential risk of fire, electric shock, personal injury or damage to the
appliance as a result of improper usage of the appliance. Use appliance
only for its intended purpose as described in this manual.
To ensure proper and safe operation: Appliance must be properly
installed and grounded by a qualified technician. DO NOT attempt to
adjust, repair, service, or replace any part of your appliance unless it is
specifically recommended in this manual. All other servicing should be
referred to a qualified servicer.
Warning and Important Safety Instructions appearing in this manual
are not meant to cover all possible conditions and situations that may
occur. Common sense, caution, and care must be exercised when
installing, maintaining, or operating the appliance.
ALWAYS contact the manufacturer about problems or conditions you do
not understand.
Recognize Safety Symbols, Words, Labels
T o Prevent Fire or Smoke Damage
• Be sure all packing materials are removed from the appliance before
operating it.
• Keep area around appliance clear and free from combustible materials,
gasoline, and other flammable vapors and materials.
• Many aerosol-type spray cans are EXPLOSIVE when exposed to heat
and may be highly flammable. Avoid their use or storage near an
appliance.
• Many plastics are vulnerable to heat. Keep plastics away from parts of
the appliance that may become warm or hot. DO NOT leave plastic
items in the drawer as they may melt or soften if left too close to a
heating element.
• Combustible items (paper, plastic, etc.) may ignite and metallic items
may become hot and cause burns. DO NOT pour spirits over hot foods.
About your Appliance
•DO NOT touch the heating elements or interior surface of the drawer
while it is in use. Use handles or knobs.
•DO NOT store flammable materials in drawer.
Heating Elements
• Use only dry potholders. If moist or damp potholders are used, steam
from potholders could cause a steam burn. DO NOT let potholders
touch hot heating elements located under the drawer. DO NOT use a
towel or bulky cloths in place of potholders.
• Use care when opening the drawer. Let hot air or steam escape (open
vent) before removing or replacing food.
•DO NOT place food in unopened containers in the drawer. Pressure
could build up and cause the container to burst.
•NEVER use the appliance for other than intended use.
•DO NOT use water on grease fires. Smother fire or flame or use dry
chemical or foam-type extinguisher.
•DO NOT use aluminum foil to line the drawer. It is an excellent heat
insulator and will trap heat beneath it. This will upset the performance
and can damage the interior finish.
• Always place warming racks in desired position while drawer is cool.
• Keep drawer closed when not in use.
•DO NOT place items exposed to cooking oils in your warming drawer.
Items contaminated with cooking oils may contribute to a chemical
reaction that could cause a load to catch fire.
•DO NOT install or store indoor models where they will be exposed to
the weather.

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Getting Started
Warnings
WARNING
NEVER use th s appl ance as a space heater to heat or warm the room.
Do ng so may result n carbon monox de po son ng and overheat ng of
the drawer.
CAUTION
DO NOT use plast c wrap to cover foods placed n the drawer, nor to keep
foods warm that are wrapped or placed n plast c conta ners for heat ng.
Plast cs can melt onto the drawer f they are n d rect contact. If melted onto
the drawer, they can be very d ff cult to remove.
CAUTION
DO NOT use any clean ng agent w th chlor ne or chlor ne compounds on
sta nless steel f n sh. Chlor ne and chlor ne compounds are corros ve to
sta nless steel.
CAUTION
All spec al ordered brass parts are coated w th an epoxy coat ng. DO NOT
use brass cleaners or abras ve cleaners on any brass parts. All brass body
parts should be w ped regularly w th hot soapy water. When hot soapy
water w ll not do the job, use every day household cleaners that are not
abras ve.
WARNING
To avo d s ckness and food waste, do not allow defrosted food to rema n
n the drawer for more than two hours.
Getting Started
Warnings
WARNING
If the nformat on n th s manual s not followed exactly, a f re or
explos on may result caus ng property damage, personal njury or death.
WARNING
NEVER cover any slots, holes or passages n the drawer or cover an
ent re rack w th mater als such as alum num fo l. Do ng so blocks a r
flow through the oven and may cause carbon monox de po son ng.
Alum num fo l l n ngs may also trap heat, caus ng a f re hazard.
WARNING
BURN OR ELECTRICAL SHOCK HAZARD
Make sure all controls are OFF and drawer s COOL before
clean ng. Fa lure to do so can result n burns or electr cal
shock.

9
Before Using Drawer
All products are wiped clean with solvents at the factory to remove
any visible signs of dirt, oil, and grease which may have remained from
the manufacturing process. Before using, clean the drawer thoroughly
with hot, soapy water. There may be some burn off and odors on first
use of the appliance—this is normal.
Getting Started
Getting Started
Warnings
WARNING
FIRE AND ELECTRICAL SHOCK HAZARD
To reduce the r sk of electr c shock and f re, DO NOT use a
flex ble power-supply cord w th th s appl ance.
WARNING
For outdoor installation, installer must install a ground fault
interrupt.
WARNING
Make sure that ncom ng voltage s the same as un t rat ng. An electr c
rat ng plate spec fy ng voltage, hertz, wattage, amps, and phase s
attached to the product. W r ng the warm ng drawer w th more voltage
than t s rated for may cause severe damage to the thermostat,
element, and other components. W r ng the warm ng drawer w th less
voltage than t s rated for may cause s gn f cant decrease n
performance.
WARNING
To reduce the r sk of f re, electr c shock, or njury to persons, nstallat on
work and electr cal w r ng must be done by qual f ed people n
accordance w th all appl cable codes and standards, nclud ng f re-rated
cond t ons.

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Product Controls
Drawer Features
1
2
3
4
1. Vents (located inside unit)
2. Temperature Control Knob
3. ON/OFF Indicator Light
4. Drawer Indicator Light
Operation
Operation
Your warming drawer works in two ways:
1. Seals moisture within the drawer to keep food moist.
2. Allows moisture to escape and keep food crisp.
The purpose of the warming drawer is to keep hot, cooked foods at
serving temperature. Always start with hot food; cold food cannot be
heated in the warming drawer.
Warming Element
Turn the control knob clockwise to the desired setting. The element
will cycle on and off to maintain the desired heat setting. When
finished turn the control to “OFF.”
Note: The majority of foods are held at a medium setting to maintain
a serving temperature.
To use Moist Heat function (VEWD models only)
1. Place low racks in warming drawer.
2. Fill the moisture cup with 1/2 cup water and place the cup in the
rear center opening of the low rack.
3. Place the food or cookware with
food directly on the rack.
4. Turn the control knob to the desired
heat setting and close the drawer.
5. Slide the moisture control to the
right to close the vents which seals
in the heat.
Use moist heat when proofing breads
and keeping foods moist such as
casseroles, meats, and sauces.
To use Dry Heat Function
1. Place the food or cookware with food in the empty drawer pan.
2. Turn the control knob to the desired heat setting and close the
drawer.
3. Slide the moisture control to the left to open the vents which allows
the moist heat to escape.
Use dry heat when warming dishes and keeping foods crispy such as
pies, breads and fried foods.
Low
racks
Moisture
cup

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Operation
Operation
Your warming drawer works in two ways:
1. Seals moisture within the drawer to keep food moist.
2. Allows moisture to escape and keep food crisp.
The purpose of the warming drawer is to keep hot, cooked foods at
serving temperature. Always start with hot food; cold food cannot be
heated in the warming drawer.
Warming Element
Turn the control knob clockwise to the desired setting. The element
will cycle on and off to maintain the desired heat setting. When
finished turn the control to “OFF.”
Note: The majority of foods are held at a medium setting to maintain
a serving temperature.
To use Dry Heat Function
1. Place the food or cookware with food in the empty drawer pan.
2. Turn the control knob to the desired heat setting and close the
drawer.
3. Slide the moisture control to the left to open the vents which allows
the moist heat to escape.
Use dry heat when warming dishes and keeping foods crispy such as
pies, breads and fried foods.
Operation
Operation
Drawer Indicator Light
The drawer indicator light is located on the front panel of the drawer.
The drawer indicator light will glow red when the drawer element is
heated. The light will cycle on and off as the temperature is maintained.
Optional Accessories for Moist or Dry Heat
Pans/Lids - This warming drawer is designed to accommodate
standard size pan inserts. The optional pan/lid set consists of:
1) one 4” D. x 12” L. x 10½” W. pan/lid
2) two 4” D. x 12” L. x 7” W. pans/lids
3) two 2½” D. x 12” L. x 7” W. pans/lids

14
Operation
Operation
15
Operation
Operation
Temperature Control Settings
The knob is used to select the temperature of the
drawer and is located on the right side of the
control panel. The “1” setting represents low, “2”
represents medium, and “3” represents high. The
majority of foods are held at a medium setting to
maintain a serving temperature. However, your own
preference may be for hotter foods.
To keep several types of food hot for serving, key the temperature
setting for the meat. For example, to hold rare roast beef, select a
lower setting, cover the other foods that otherwise would be kept at a
higher setting.
Repeated opening of the drawer allows the hot air to escape and the
food to cool. The drawer should not be opened unless adding or
removing food.
Proofing
Yeast dough can be proofed in the warming drawer. Place the dough
in a bowl. Place the bowl on the low rack in the drawer. Fill the
moisture cup half full with water and place in the opening in the rear
center of the low rack. Turn the temperature control to the lowest
setting to facilitate the fermentation time. A towel should be placed
over the dough to minimize surface drying. The dough should remain
in the warming drawer until it has doubled in size and a slight
depression remains when the surface is touched gently with a finger.
Warming Plates
To warm serving bowls and plates, place temperature control on a low
setting. Place the empty dishes on the low rack to raise them off the
bottom of the drawer. If you want hotter dishes or want to heat fine
china, please check with the manufacturer of the dishes for their
maximum heat tolerance.
Power “ON” Light
The power “ON” light is located above the temperature control knob
on Custom models and below the temperature control knob on
Designer models. It turns on when the control knob is set and cycles
on and off with the heating element as temperature is maintained.
Food Temperature Settings Moisture Settings
Bacon 2 –3 –
Beef, medium
and well done
2 +
Beef, rare 1 –2 +
Bread, hard roll 2 –
Bread, soft rolls 2 –
Casseroles 2 +
Cooked cereal 2 +
Dough, proofing 1 +
Eggs 2 +
Fish, seafood
(baked)
2 +
Fried foods 3 –
Fruit 2 +
Gravy, creamed
sauces
2 +
Ham 2 +
Pancakes, waffles 2 –3 +
Pies, one crust 2 +
Pies, two crust 2 –
Pizza 2 –3 halfway
Pork 2 +
Potatoes, baked 3 halfway
Potatoes, mashed 2 +
Poultry 2 –3 +
Vegetables 2 –
Suggested Heat Settings
The information below is given as a guide only. You may need to vary
the heat settings to suit your personal requirements.

1716
Cleaning and Maintenance
Product Care
Any piece of equipment works better and lasts longer when
maintained properly and kept clean. Cooking equipment is no
exception. Your warming drawer must be kept clean and maintained
properly. Make sure all controls are in the “OFF” position.
1. Allow warming drawer to cool completely.
2. It is important to keep the slide rails clear and free from debris.
Periodic cleaning of slide rails and other adjoining parts is
necessary to assure smooth drawer operation.
3. If needed, the warming drawer pan support can be removed for
cleaning. Pull the warming drawer out until fully extended. Slide
finger along right and left side rail until you reach hand latches
(located at the front of rails). Pull up on both right and left latches.
Pull drawer support completely out.
4. When installed outdoors, annually inspect the silicon seal around
the flange of the appliance. Re-seal as needed to assure this seam
is waterproof.
Control Knobs
MAKE SURE ALL CONTROL KNOBS POINT TO THE “OFF” POSITION
BEFORE REMOVING. Pull the knobs straight off. Wash in detergent and
warm water. Dry completely and replace by pushing firmly onto stem.
Stainless Steel Parts
All stainless steel body parts should be wiped regularly with hot soapy
water at the end of each cooling period and with a liquid cleaner
designed for that material when soapy water will not do the job. DO
NOT use steel wool, abrasive cloths, cleansers, or powders. If necessary,
scrape stainless steel to remove encrusted materials, soak the area with
hot towels to loosen the material, then use a wooden or nylon spatula or
scraper. DO NOT use a metal knife, spatula, or any other metal tool to
scrape stainless steel. DO NOT permit citrus or tomato juice to remain
on stainless steel surface, as citric acid will permanently discolor stainless
steel. Wipe up any spills immediately.
Product Care
Cleaning and Maintenance
CAUTION
To avo d the r sk of property damage, DO NOT USE BRASS
CLEANERS OR ABRASIVE CLEANERS ON ANY BRASS PARTS. All
brass body parts should be w ped regularly w th hot, soapy water and a
soft, clean cloth. When hot, soapy water w ll not do the job, use every
day household cleaners that are not abras ve.
Brass Parts
All special ordered brass parts are coated with an epoxy coating.
CAUTION
DO NOT use any clean ng agent w th chlor ne or chlor ne compounds on
sta nless steel f n sh. Chlor ne and chlor ne compounds are corros ve to
sta nless steel.
Material/Problem Cleaning Products Directions
Stainless steel/
Enamels
Mild cleaners Sponge with cloth, then
rinse with clear water
and wipe dry.
Satisfactory for use on
all finishes.
Hard water spots
and scales
Vinegar and water
Soft, non-abrasive cleaners
Swab or wipe with cloth.
Rinse with clear water
and dry. Satisfactory for
use on all finishes.
Apply with damp
sponge or cloth.
Satisfactory for use on
all finishes if rubbing
is light. Rub in direction
of the polish lines.
Plastic
(Control knob)
Soap and water Pull off knob. Wash but
DO NOT soak. Rinse
with water, dry and
replace on control.
Cleaning Chart

1
Product Care
19
Product Care
Troubleshooting
Problem Possible Cause and/or Remedy
Warming drawer will not
function.
Drawer is not connected to electrical power:
Have electrician check power circuit breaker,
wiring, and fuses.
If service is required, call your dealer or authorized service agency.
The name of the authorized service agency can be obtained from the
dealer or distributor in your area.
Have the following information readily available.
• Model number
• Serial number
• Date purchased
• Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are unable to
obtain the name of an authorized service agency, or if you continue
to have service problems, contact Viking Range Corporation at
1- -VIKING1 ( 45-4641), or write to:
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood, Mississippi 38930 USA
Record the information indicated below. You will
need it if service is ever required. The model and
serial number for your warming drawer Rating/Serial
plate is located on the left, rear side.
Model no. _____________________ Serial no. ________________________
Date of purchase _______________ Date installed ___________________
Dealer’s name __________________________________________________
Address ________________________________________________________
_______________________________________________________________
If service requires installation of parts, use only authorized parts to
insure protection under the warranty.
Service Information
Keep this manual for future reference.