VIP Color VP485 User manual

V P 4 8 5 Printer
U s e r G u i d e
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

i
Copyright © VIPColor Technologies Pte Ltd.
This document contains proprietary information that is protected by copyright. All rights are
reserved. No part of this document may be photocopied, reproduced, or translated to another
language without the prior written permission of VIPColor Technologies Pte Ltd.
Warranty
VIPColor Technologies Pte Ltd. takes steps to ensure that this user guide is correct; however,
errors may occur, and the information in this guide is subject to change without notice.
VIPColor Technologies Pte Ltd. makes no warranty of any kind with regard to this material,
including but not limited to, the implied warranties of merchantability and fitness for a
particular purpose.
VIPColor Technologies, Pte Ltd. shall not be liable for errors contained herein or for incidental or
consequential damages in connection with furnishing, performance, or use of this material.
Trademarks
Microsoft, Windows, Windows NT, Windows 2000, and Windows XP are registered trademarks of
Microsoft Corporation in the U.S.A. and/or other countries.
VIPColor is a trademark of VIPColor Technologies, U.S.A., Inc
VP485 and VP485e is a trademark of VIPColor Technologies, U.S.A., Inc
All other company and product names may be the registered trademarks or trademarks of their
respective owners.
VP485 / VP485e User Guide 02/2009
WARNING
Electrical Shock Hazard
Serious shock hazard leading to death or injury may result if you do not take the following
precautions:
s
Ensure that the AC power outlet (mains) has a protective earth (ground) terminal.
s
Disconnect the printer from the power source prior to performing any troubleshooting
procedures.
s
Prevent water or any other liquids from running onto electrical components or circuits, or
through openings in the enclosure.
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

i i
Regulatory information
VIPColor Env ironmental Policy
Product VP485 / VP485e is in compliance with the requirements of VIPColor Environmental policy
and has been assessed to ensure rate of recovery, re-use and recycling of constituent parts are
acceptable.
Ink use
This product’s fast mode uses less ink, which might ex tend the life of the cartridges.
O zone-depleting chemicals
O zone-depleting chemicals, such as chlorofl uorocarbons (CF Cs), have been eliminated from
VIPColor Technologies manufacturing processes.
Power consumption
Power usage drops signifi cantly while in PowerSave/Sleep mode, which saves natural resources
and saves money without affecting the high performance of this product.
M aterial safety data sheets
Material safety data sheets (MSDSs) can be obtained from the VIPcolor website at
UR L: http://www.vipcolor.com/ .
Recycling
1) Listed below are design for recycling pointers that has been incorporated into this product:
a) The number of the materials has been kept to a minimum while ensuring proper
functionality and reliability.
b) Dissimilar materials have been designed to separate easily.
c) F asteners and other connections are easy to locate, access and remove using common
tools.
d) H igh priority parts have been designed so that they can be accessed quickly for effi cient
disassembly and repair.
e) The packaging materials for this device are selected to provide max imum protection for
the least cost possible, while attempting to minimize environmental impact and facilitate
recycling. The rugged design of the product assists in minimizing both packaging materials
and damage rates.
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

iii
2) The symbol (shown below) on the product or on its packaging indicates that this product should
be separately disposed of, and not together with other unsorted municipal household waste. It
is highly recommended to dispose of your waste equipment by handing it over to a designated
collection point for recycling of waste electrical and electronic equipment. The separate
collection and recycling of waste equipment at the time of disposal will help to conserve natural
resources and ensure that it is recycled in a manner that protects human health and the
environment , through controlled treatment of possible hazardous substances that may ex ist.
F or more information about where you can drop off your waste equipment for recycling, please
refer to VIP Color website at UR L: http://www.vipcolor.com/ .
Safety Precautions
Please read the safety warnings and cautions provided in this manual to ensure that you use your
printer safely. Do not attempt to use your printer in any other way than is described in this manual.
Warning
Y ou may cause an electric shock/fi re or damage the printer if you ignore any of these safety
precautions.
Caution
Y ou may cause injury or damage the printer if you ignore any of these safety precautions.
Choosing a location
Do not place the printer close to fl ammable solvents such as alcohol or thinners.
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

i v
Power supply
s
Never attempt to plug in or unplug the printer from the power supply when your hands are wet.
s
Always push the plug all the way into the power outlet.
s
Never damage, modify, stretch or ex cessively bend or twist the power cord. Do not place heavy
objects on the power cord.
s
Never plug the printer into a power socket that is shared with other equipment (ex tension lead/
cord, 2- or 3- way adapter, etc.).
s
Never use the printer if the power cord is bundled or knotted.
s
If you detect smoke, unusual smells or strange noises around the printer, immediately unplug
the printer at the power supply and call for service.
s
Periodically, unplug the power cable from the rear and use a dry cloth to wipe off any dust or
dirt collected on the plug and the power outlet. If the printer is placed at a location ex posed to
a lot of dust, smoke, or high humidity, dust collected on the plug will absorb moisture and may
cause insulation failure and fi re.
Cleaning the printer
s
Use a dry cloth to clean the printer. Never use fl ammable solvents such as alcohol, benzene
or thinners. If fl ammable solvents come in contact with the electrical components inside the
printer, it could cause a fi re or electric shock.
s
Always unplug the printer from the power outlet before cleaning the printer. If you accidentally
switch the printer on while cleaning it, you could injure yourself or damage the printer.
M aintaining the printer
Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the
printer. Never attempt any maintenance procedure which is not described in this guide.
Choosing a location
s
Do not install the printer in a location that is unstable or subject to ex cessive vibration.
s
Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors,
or close to a heating source. To avoid the risk of fi re or electric shocks, install the printer in a
location that has a constant temperature range of 5°C to 35° C (41° F to 95° F ) and humidity of
10% to 90% (condensation free).
s
Do not place the printer on a thick rug or carpet.
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

v
Power supply
s
Ensure that the area around the power outlet is kept clear at all times so you can easily unplug
the power cord when if necessary.
s
Never remove the plug by pulling on the cord.
s
Do not use an ex tension lead/cord.
s
Never use a power supply source other than the one rated for the printer in the country of
where you purchased the printer.
s
AC 100-240 V, 50/60 H z
Working with the printer
s
Do not use fl ammable sprays near the printer. This could cause a fi re or electric shock if spray
were to come in contact with the electrical components inside the printer.
s
Never put your hands or fi ngers in the printer while it is printing.
s
When moving the printer, carry the printer at both ends.
s
Do not place any object on the printer.
s
Do not place any metal objects (paper clips, staples, etc.) or containers of fl ammable solvents
(alcohol, thinners, etc.) on top of the printer.
s
Should any foreign object (metal or liquid) fall into the printer, unplug the power cord and call
for service.
s
When installing or transporting this printer, do not incline it, lay it down on its side, or turn it
upside down. Ink can leak.
Ink Cartridges
s
F or safety reasons, store ink cartridges out of the reach of small children. If a child should
ingest any ink, consult a doctor immediately.
s
Do not shake the ink cartridges. Ink may leak out and stain clothing or the surrounding area.
s
Never touch the electrical contacts or print head after printing. The metal parts may be very hot
and could cause burns.
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

v i
Choosing a location for the printer
F ollow these guidelines to select a suitable location for the printer:
ʔThe area must be well ventilated and free from dust emissions.
ʔAvoid places where the printer will be ex posed to direct sunlight, liquids or chemicals.
ʔAvoid places that are subject to abrupt changes in temperature and humidity.
ʔSelect a surface that is stable and sturdy to take the weight of the printer.
NO TE: It is recommended that the printer be run on an uninterruptable power supply.
U npacking the Printer
1. Cut the tape securing the fl aps at the top of the printer box .
2. O pen up the fl aps and remove the packing material from the top of the box .
CAU TIO N: B e careful when lifting the printer out from the packing box as the printer is heavy. Get
help from another person to assist you in lifting the printer out from the box .
3. Carefully lift the printer out from the box and set it on a level and sturdy surface at the selected
location.
4. O pen the top cover of the printer.
5. Carefully remove the packing material inside the printer.
6. Close the printer cover.
NO TE: Do not throw away the printer box and packing materials in case you need to use them for
transporting the printer to another location.
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

v i i
Contents
Copyright..............................................................................................i
Regulatory Information ......................................................................ii
Safety Precautions ............................................................................iii
Choosing a location for the printer..................................................v i
U npacking the Printer .......................................................................v i
1 Printer Parts and Their F unctions...............................................1
F ront View ......................................................................................1
Control Panel..................................................................................2
Status lights reference....................................................................3
R ear View.......................................................................................4
2 Setting U p the Printer ..................................................................5
Install the ink cartridges .................................................................5
Install the printheads ......................................................................6
Connect the power cable................................................................8
R un the printhead alignment ..........................................................9
Unwinder Setup............................................................................10
Load Label Media.........................................................................11
Install the printer driver.................................................................12
3 Printer Control Panel .................................................................13
Control panel display and buttons ................................................13
Selecting printer options...............................................................15
Main menu ...................................................................................16
Submenus and options ................................................................16
Printer Setup menu..................................................................16
Test menu ................................................................................16
Maintenance menu ..................................................................17
Eject Media menu....................................................................17
Advanced menu.......................................................................17
4 U sing the Printer ........................................................................18
Select print media ........................................................................18
Load media ..................................................................................19
Change print settings ...................................................................20
To change settings from an application for current jobs ...............20
To change default settings for all future jobs ................................21
To print on special or custom-sized media ...................................21
Canceling a print job ....................................................................22
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

v i i i
5 Install and U ninstall the D riv er Software .................................23
To install the software before connecting
the printer (recommended) ......................................................23
To connect the printer before installing the software....................24
Uninstall and reinstall the Printer Drivers .....................................25
Method 1: To uninstall from a Windows computer ...................25
Method 2: To uninstall from a Windows computer ...................26
6 M aintainance ..............................................................................27
R eplace the ink cartridges ...........................................................27
Clean the printheads ....................................................................28
To align the printheads.................................................................28
To clean the printheads................................................................29
To replace the printheads.............................................................30
Store printing supplies..................................................................32
Store ink cartridges .................................................................32
Store printheads ......................................................................32
7 Troubleshooting Resources......................................................33
Solve printing problems................................................................33
The printer shuts down unex pectedly ......................................33
R ed, Green and Y ellow printer lights are on or fl ashing...........33
The printer is not responding (nothing prints)..........................34
Printer does not recognized an installed printhead .................34
Printer takes a long time to print..............................................34
B lank or partial page printed ...................................................35
Something on the page is missing or incorrect........................35
Placement of the tex t or graphics is wrong..............................35
Printed image is over the gap..................................................36
Poor print quality and unex pected printouts .................................37
Poor quality printouts ...............................................................37
Meaningless characters print...................................................37
Ink is smearing ........................................................................38
O utput is faded or dull colored.................................................38
Colors are printing as black and white.....................................38
Wrong colors are printing ........................................................39
Printout shows colors bleeding................................................39
Colors do not line up properly..................................................39
Troubleshoot installation issues....................................................40
H ardware installation suggestions...........................................40
Software installation suggestions ............................................41
Clear a jam in the printer .........................................................42
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

1P R I N T I N G PA R T S A N D T H E I R F U N C T I O N S
C h a p t e r 1
P rin ter P arts an d T heir F u n c tio n s
F ro n t V iew
Top cover
C on trol pa n el
S ta tu s lig h ts
M a n u a l cu tter
In k ca rtrid g e
com pa rtm en t
cover
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

P R I N T E R PA R T S A N D T H E I R F U N C T I O N S 2
CA U T IO N : D o n ot tu rn off th e prin ter u s in g th e P ow er s w itch on th e rea r of
th e prin ter. A lw a y s tu rn it off u s in g th e P ow er b u tton on th e con trol pa n el, to
en s u re th a t th e prin th ea d ca rria g e is retu rn ed to its proper pos ition a t th e rig h t
s id e of th e prin ter.
Co n tro l P an el
S ta tu s lig h ts
L C D d is pla y
M en u b u tton s
P ow er in d ica tor
P ow er b u tton
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

3P R I N T I N G PA R T S A N D T H E I R F U N C T I O N S
S tatu s lig hts referen c e
Th e in d ica tor lig h ts in d ica te s ta tu s of th e prin ter a n d a re u s efu l for d ia g n os in g
prin tin g prob lem s . Th is s ection con ta in s in form a tion a b ou t th e lig h ts , w h a t th ey
in d ica te, a n d w h a t a ction to ta k e if n eces s a ry .
In terpretin g s tatu s lig hts
G reen
ʔ!O ff N o pow er.
ʔ!S o lid P rin ter is on -lin e a n d rea d y for
prin tin g or prin tin g is in prog res s .
ʔ!F las hin g P rin ter is receivin g d a ta from th e
h os t com pu ter.
A m b er
ʔO ff P rin ter h a s n o w a rn in g s ta tu s .
ʔ!S o lid O n e of th e in k ca rtrid g es is clos e
to em pty a n d n eed s repla cem en t.
O n ce th e in k ca rtrid g e is em pty th e
A m b er lig h t w ill g o off, a n d th en th e
red lig h t s ta rts fl a s h in g .
ʔ!F las hin g O n e of th e in k ca rtrid g es is ru n n in g
low .
R ed
ʔ!O ff P rin ter h a s n o error s ta tu s .
ʔ!S o lid P rin ter h a s a n error s ta tu s .
ʔ!F las hin g O n e of th e in k ca rtrid g es h a s ru n
ou t a n d n eed s repla cem en t.
Th e g en era l over a ll d efi n ition of th e lig h ts a re a s follow s :
ʔ!Th e g reen lig h t in d ica tes th a t th e prin ter is on -lin e a n d rea d y for prin tin g or
prin tin g is in prog res s .
ʔ!Th e a m b er lig h t is u s ed w h en th e prin ter w a rn in g th a t on e of th e s u pplies
is ru n n in g low .
ʔ!Th e red on e s h ow s th a t th e prin ter h a s a n error.
Red
Amber
Green
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

P R I N T E R PA R T S A N D T H E I R F U N C T I O N S 4
R ear V iew
P ow er con n ector
P ow er s w itch
G P IO port
U S B con n ector
S tock s en s or
pos ition a d ju s tm en t N etw ork con n ector
M ed ia w id th g u id e
M ed ia feed er
R ea r m od u le
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

5S E T T I N G U P T H E P R I N T E R
C h a p t e r 2
S ettin g U p the P rin ter
To set up the printer, you need to do the following:
Install the ink cartridges
Install the printheads
Connect the power cable
Run the printhead alignment
Unwinder setup
Load Label Media
Install the printer driver
In s tall the in k c artrid g es
The printer uses four ink cartridges: (CMYB
– Cyan, Magenta, Yellow and Black) and two
printheads.
N O T E : The ink cartridges have to be correctly
installed before the printer can function properly.
Each color cartridge fits in a specific slot, as
indicated by the colored labels below over slots.
From left to right, the colors are Cyan, Magenta,
Yellow and Black.
1 . Open the ink cartridge compartment cover.
2. Remove ink cartridge from the packaging.
Ink cartridge
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

S E T T I N G U P T H E P R I N T E R 6
3 . P ush the ink cartridge firmly into the
corresponding slot as indicated by the colored
labels at ink cartridge compartment.
N O T E : The ink cartridge will not sit properly if it is
in the wrong slot.
4 . Repeat steps 2 and 3 to install the other
cartridges.
In s tall the prin thead s
N O T E : The printheads have to be correctly
installed before the printer can function properly.
1 . Open the top cover.
P rintheads
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

7S E T T I N G U P T H E P R I N T E R
The printhead carriage is on the left of the printer.
2. Remove the packing tape from each of the
latches on the carriage.
3 . Lift up the printhead latch.
4 . S hake the printhead 6 times as shown.
5 . Remove the printhead from its packaging.
6 . Remove the protective cap and tape.
CA U T IO N : H andle the protective cap, tape, and
ink cartridges carefully to avoid staining your
clothes or surrounding work area.
Once the protective cap and tape are removed,
do not touch the electrical contacts or print area
of the printhead on the ink cartridge. The printer
may not print out properly if you touch it.
N O T E : K eep the protective cap and tape so that
you can replace them on the printhead when you
need to remove it from the printer.
7 . Check the colored labels on the printhead
carriage indicating where each color printhead
should be installed.
8 . P ush the printhead firmly into the carriage.
N O T E : The printhead will not sit properly if it is in
the wrong slot.
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

S E T T I N G U P T H E P R I N T E R 8
9 . Repeat steps 4 to 8 to install the other
printhead.
1 0 . Lower the printhead latch to secure the
printheads.
1 1 . Close the top cover.
Co n n ec t the po w er c ab le
N O T E : Make sure the packing material inside the
printer has been removed and the printer cover is
closed.
1 . A ttach the power cable securely to the printer
before plugging the other end into a power
outlet.
2. Turn on the printer using the P ower switch
near the power connector.
CA U T IO N : D o not turn off the printer using this
P ower switch on the rear of the printer. A lways
turn it off using the P ower button on the control
panel at the front of the printer. This ensures that
the printhead carriage is returned to its proper
position at the right side of the printer and that the
printheads are protected.
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

9S E T T I N G U P T H E P R I N T E R
R u n the prin thead alig n m en t
P rinthead alignment procedure should be performed when new printheads are
installed in the printer. This is to ensure all the printheads are lined up properly
to provide optimum print q uality.
N O T E : If the printhead alignment procedure is not carried out, your printouts
will have misaligned ruled lines and will look fuz z y or blurred.
ʔ!P ress or to move to an option.
ʔ!P ress to select an option.
ʔ!P ress es c to move up to the previous level at any time.
1 . On the control panel, press the ME N U button
to enter the Main menu.
2. S elect P rin ter S etu p.
3 . S elect A lig n P rin thead s .
Y ou will be prompted with “R em o v e all s to c k ,
In s ert L etter/A 4 paper in to rear o f prin ter,
P res s en ter to s tart” message.
4 . P ress to begin procedure.
N O T E : The printhead alignment procedure req uires two Letter/A 4 siz ed
sheets of paper. G eneral purpose material will be sufficient, but inkjet stock
is recommended. The procedure will take about 2 minutes to complete. A
message appears on the control panel when it is completed.
Once the printhead alignment procedure is completed, proceed to load the
media stock you will be using for the print jobs.
Test
esc
Maintenance
P rinter S etu p
E ject Med ia
L eft Marg in A d ju st
S elect Med ia Th ick ness
TO F A lig nm ent
esc
A lig n P rinth ead s
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

S E T T I N G U P T H E P R I N T E R 10
U n w in d er S etu p
Left edge
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/

11 S E T T I N G U P T H E P R I N T E R
L o ad L ab el Med ia
1 . Insert the media print-side up along the left
edge of the media feeder.
The printer will automatically feed the stock
and position it correctly for printing.
2. S lide and adjust the media width guide to suit
the media stock siz e that you are using.
3 . S lide the stock sensor within the width limits of
the media.
4 . Make sure the roll of media aligns with the left
edge of the media feeder and the media width
guide.
5 .
The control panel will display that the printer is
now O N L IN E .
FEED MENU Clr
O NL INE BYMC
Left edge
Media width
guide
S tock
sensor
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: [phone] Web: https://mpi.com.es/