Vip-Vision Apartment Series User manual

Residential & Apartment
Intercom Systems
Installation Manual
Supports models from:
INT-Q320

VIP Vision Intercom Installation Manual - Version: INT-Q320
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1. Pre-Installation
1.3 Device Models & Specications 5
1.1 Getting Started 6
1.2 Installation Notes 7
2. Wiring & Connections
2.1 INTIPRDSG, INTIPDDS2 & INTIPDDS4 8
2.2 INTIPADSD 9
2.3 Indoor Monitor 10
2.4 Door Strike Wiring 11
2.5 Intercom Wiring 12
3. One Key Conguration
3.1 One Key Conguration – 1 Monitor and 1 Door Station 15
3.2 One Key Conguration – 2 Monitors and 2 Door Stations 17
4. Residential Intercom Manual Setup
4.1 Manual Conguration of 1 Residential Door Station and 1 Monitor 20
4.2 Manual Conguration of Additional Indoor Monitor/s 23
4.3 Manual Conguration of Additional Door Stations 24
5. Apartment Intercom Manual Setup
5.1 Manual Conguration of 1 Apartment Door Station & 2 Monitors 27
5.2 Additional Procedure For 2-Button & 4-Button Door Station 31
5.3 Group Calling Apartment Intercoms 31
5.4 Re-conguring an Existing Intercom for Use on the Network 32
6. Additional Conguration
6.1 Adding IP Cameras to an Indoor Monitor 33
6.2 Adding Your Door Station to a VIP Vision NVR 34
6.3 Issuing Cards (For Door Stations with a Built-In Card Reader) 35
6.4 Adding Entry Codes (For Door Stations with a Built-In Keypad) 36
6.5 Setting Time & Date 37
6.6 Changing Door Station Video & Audio Settings 37
Table of Contents

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Table of Contents
6.7 Door Station Latch Timing 38
6.8 Adjusting Monitor Audio Settings 39
6.9 Changing the IP Address of a Windows Computer 39
6.10 Finding Available IP Addresses 41
6.11 Using Cong Tool to Find & Initialize Devices on a Windows Computer 42
6.12 Initializing Devices With Cong Tool 42
6.13 Modify Device IP Addresses with VDP Cong Tool 43
7. Mobile App
7.1 Remote Access for Residential Systems 44
7.2 Push Notications 45
7.3 Apartment Intercom Remote Access 45
8. Using the Intercom System
8.1 Making and Answering Calls 46
8.2 Taking Videos / Snapshots from the Indoor Monitor 46
8.3 Viewing Your Videos/Snapshots from the Indoor Monitor 46
8.4 Calling Between Indoor Monitors 47
8.5 Create Favourites 47
9. Troubleshooting
Factory Reset Intercom Devices 48
Notes

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1. Pre-Installation
Thank you for purchasing this Intercom System. This install guide
covers basic setup, installation and use of your intercom system.
help.c5k.info
For detailed technical support and software downloads, visit our
Help Centre at: help.c5k.info

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Apartment Series IP Outdoor Station
INTIPADSD
• 1/2.9’’ 2.0MP 2mm lens camera with 158° diagonal FOV
• Call individual residences for two-way talk via Indoor Monitor
• Built-in NFC card reader for keycard access (up to 10,000 NFC cards)
• Connect with intercom monitor(s) via Ethernet
• Backlit OLED interface & supplemental white light
• Power via 12VDC 2A or Power over Ethernet (802.3af)
• IP65/IK08 weather & vandal resistant aluminium alloy body (front plate)
Residential PoE IP Intercom Door Station
INTIPRDSG
• 1/2.8’’ 2.0MP 1.95mm lens camera with 160° FOV
• Built-in microphone and speaker for 2-way talk
• Connect with intercom monitor(s) via Ethernet
• Alarm and RS485 input/output relays
• Weather and vandal resistant IP55/IK07 aluminium body
• Power via 12VDC 1A or Power over Ethernet (802.3af)
• 12VDC output for use only with the INTIPDM - 100mA max.
Residential 2/4 Button IP Intercom Door Station
INTIPDDS2 (2 Button) / INTIPDDS4 (4 Button)
• 1/2.8’’ 2.0MP 1.9mm lens camera with 140° FOV
• Built-in microphone and speaker for 2-way talk
• Built-in NFC card reader for keycard access (up to 10,000 NFC cards)
• Connect with intercom monitor(s) via Ethernet
• Door control, alarm and RS485 input/output relay
• Weather and vandal resistant IP65/IK08 aluminium body
• Power over Ethernet (12VDC, 802.3af)
Residential Series IP Intercom Monitors (White/Black)
INTIPMONGW (White) / INTIPMONGB (Black)
• Record and snapshot video calls/messages
• All calls and messages logged
• Prevent unwanted calls with Do Not Disturb mode
• Alarm system integration
• 7" TFT capacitive touch screen
• Power over Ethernet (12VDC, 802.3af)
• MicroSD storage (up to 32GB)
Residential Series IP Intercom Monitors with Handsets (White/Black)
INTIPMONDWH (White) / INTIPMONDBH2 (Black)
• Record and snapshot video calls/messages
• All calls and messages logged
• Prevent unwanted calls with Do Not Disturb mode
• Alarm system integration
• 7” TFT capacitive touch screen, Wall-mounted handset design
• Power over Ethernet (12VDC, 802.3af)
• MicroSD storage (up to 32GB)
Door Unlock Expander Module
INTIPDM
• RS485 communication with Door Stations
• NO / NC relay receivers for door control
• Input for door status monitoring & external door control
• Powered by 12VDC
2-Wire Intercom Switch
INTIPPOE2W
• • Facilitates network/power connectivity to 6 x 2-wire intercom devices
• • Provides 24VDC power with a maximum power load of 80W
• • Metal body with screws for surface mounting
1.3 Device Models & Specications

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1.1 Getting Started
This quick start guide is designed to get your intercom system up and running
quickly. Refer to the table to locate the correct steps to setup your intercom.
Example Image Product Section No.
Residential Series 1 Indoor Monitor, 1
Door Station (Intercom Kit) Setup
Section 3.1
(p17-18)
Residential Series Multiple Indoor
Monitors and/or Multiple Door
Stations Setup
Section 3.2
(p19-21)
Apartment Series Intercom Setup Section 5.1
(p29-32)
2 or 4 Button Door Station Setup
Section 5.1 &
Section 5.2
(p29-p33)
2-Wire Intercom 1 Indoor Monitor, 1
Door Station
Section 4.1
(p22-24)
2-Wire Intercom Multiple Indoor
Monitors and/or Multiple Door
Stations Setup
Section 4.1,
4.2 & 4.3
(p22-p28)
Step Section No.
1. Wiring the intercom system Section 2.5 (p14-16)
2. Wiring a door strike (if applicable) Section 2.4 (p13)
3. Congure the Intercom System See Table Below
4. Remote Access Setup (If applicable) Section 7 (p46-47)
5. Using the Intercom System Section 8 (p48-49)

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1.2 Installation Notes
• The Basic Settings password is 123456, which can be entered after pressing the Settings button.
• The Network Settings password is user congured upon initial setup, it can be entered after holding the Settings
button for 6 seconds.
• The Door Station’s default IP address is 192.168.1.108 or 192.168.1.110 (depending on model and rmware
version), in our examples, we will be referring to 192.168.108 as the default IP address. The Door Station’s default
username is “admin” and the password is user congured upon initial setup. Please note that only the Door Station
has a web interface - the Indoor Monitor does not.
• If this is your rst time purchasing a VIP Residential IP Intercom, we recommend setting it up on the bench before
installation, to familiarize yourself with the product. Upon installation, we recommend bringing a laptop to site to
make any settings changes that may be required. An understanding of basic computer networking is required.
• The IP intercom requires a CAT5e/CAT6 cable to be run between the Indoor Monitor, and Door Station. The cable
must be terminated to TIA-568A or TIA568B standards. If you wish to connect to the system remotely, your Indoor
Monitor and Door Station must be connected to your modem or network switch (sold separately).
• Power must be provided to each Door Station and Indoor Monitor - this can be done via Power other Ethernet with
a PoE switch, or via a separate 12VDC Power supply. Alternatively, 2-Wire cabling can be used (selected model
only)

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2.1 Connection Diagrams - Door Stations
2. Wiring & Connections
Name Description
Ethernet Port Power over Ethernet & network connectivity
Reset Button Reset conguration back to factory default settings
Tamper Switch The Door Station will generate an alarm sound if it is being removed from the wall
8-Pin
Connector
EOC1 (GND) 12V DC negative input/2-Wire connection port
EOC1 (+12) 12V DC positive input/2-Wire connection port
ALARM_COM Alarm common contact
ALARM_NO Alarm normally open contact
RS485A For use with the INTIPDM
RS485B For use with the INTIPDM
12V_OUT 12V DC positive output, 100ma max current. For use with the INTIPDM
GND Ground connection for 12V_OUT
6-Pin
Connector
DOOR_NO Door relay normally open contact
DOOR_COM Door relay common contact
DOOR_NC Door relay normally closed contact
GND Ground connection for DOOR_FB or DOOR_BUTTON
DOOR_FB Door latch feedback input, for use with monitored door latch
DOOR_BUTTON Exit button dry contact input, triggers door relay when shorted to GND
2.1.1 INTIPRDSG - G Series Residential Door Station

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2.1 Connection Diagrams - Door Stations (cont.)
2.1.1 INTIPDDS2 & INTIPDDS4 - Residential Door Stations
Name Description
Ethernet Port Power over Ethernet & network connectivity
12-Pin
Connector
12V 12V DC positive input
GND 12V DC negative input / Ground connection for FEEDBACK or Unlock
NO Door relay normally open contact
COM Door relay common contact
NC Door relay normally closed contact
FEEDBACK Door latch feedback input, for use with monitored door latch
UNLOCK Exit button dry contact input, triggers door relay when shorted to GND
RS485A For use with the INTIPDM
RS485B For use with the INTIPDM
ALM_IN Alarm input contact
ALM_NO Alarm normally open contact
ALM_COM Alarm common contact

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2.1 Connection Diagrams - Door Stations (cont.)
Name Description
Ethernet Port Power over Ethernet & network connectivity
Reset Button Reset conguration back to factory default settings
Tamper Switch The Door Station will generate an alarm sound if it is being removed from the wall
12-Pin
Connector
12V 12V DC positive input
GND 12V DC negative input
NO Door relay normally open contact
COM Door relay common contact
NC Door relay normally closed contact
FEEDBACK Door latch feedback input, for use with monitored door latch
UNLOCK Exit button dry contact input, triggers door relay when shorted to GND
GND Ground connection for FEEDBACK or UNLOCK
RS485A For use with the INTIPDM
RS485B For use with the INTIPDM
N/A Not used
2.1.1 INTIPRDSJ - J Series Residential Door Station

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Name Description
Ethernet Port Power over Ethernet & network connectivity
Reset Button Reset conguration back to factory default settings
Tamper Switch The Door Station will generate an alarm sound if it is being removed from the wall
8-Pin
Connector
12V_OUT 12V DC positive output, 100ma max current (for use with the INTIPDM)
GND Weigand card reader ground connection
WG_D1 Weigand card reader D1 connection
WG_D0 Weigand card reader D0 connection
WG_LED Weigand card reader LED connection
GND Ground connection for 12V_OUT
RS485B For use with the INTIPDM
RS485A For use with the INTIPDM
12-Pin
Connector
DC_IN 12V DC positive input
GND 12V DC negative input
ALM_OUT_NO Alarm output normally open contact
ALM_OUT_COM Alarm output common contact
GND Ground contact to be used with ALM_IN
ALM_IN Alarm input contact
NO Door relay normally open contact
COM Door relay common contact
NC Door relay normally closed contact
GND Ground connection for SR or PUSH
PUSH Exit button dry contact input, triggers door relay when shorted to GND
SR Door latch feedback input, for use with monitored door latch
2.1 Connection Diagrams - Door Stations (cont.)
2.1.1 INTIPADSD - Apartment Series Door Station

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2.2 Connection Diagrams - Indoor Monitors
Name Description
Power Input 12VDC Power Input
Alarm Ports (For use with alarm sensors,
when using the Indoor Monitor as a basic
alarm)
6 Alarm Inputs
1 Alarm Output
Network Port RJ-45 Connection
Note: Below is INTIPMONGW and INTIPMONGB Indoor Monitor, other models vary slightly.
Name Description
2-Wire Input 2-Wire Connection Port
Alarm Ports (For use with alarm sensors,
when using the Indoor Monitor as a basic
alarm)
6 Alarm Inputs
1 Alarm Output
2.2.2 INTIPMON2W - 2-Wire Indoor Monitor
2.2.1 INTIPMONGW / INTIPMONGB Indoor Monitor

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2.3 Door Strike Wiring
If wiring the Door Station to anything
other then a door latch, such as an
electric gate with dry contacts, it is
recommended to use an external relay.
The relay pictured is a 5 pin relay.
Before connecting the Door Station to a
door latch or gate motor, refer to your
door latch or gate motor installation
manual for specic product information.
The Door Station uses a dry contact
relay, rated at Max 2A 30VDC.
If you require 2 door latch outputs to be
triggered individually, the INTIPDM is
required to trigger a second latch.
In the diagram right, the INTIPRDSG
Door Station is being used and is utilizing
the 12V output. This can be substituted
for a 12VDC power supply.
If you require a push to exit button,
ensure it is a NO button.
Wire the latch as per one of the three
above methods, then connect your
button.
2.3.1 Normally Open and Normally
Closed Wiring
2.3.2 Using an External Relay
2.3.3 Two Door Latch Outputs using
an INTIPDM
2.3.4 Wiring a Push-to-Exit Button
For Door Station latch timing, see section 6.7.

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There are three wiring congurations for Intercoms.
Any of the three methods can be used if a residential intercom is being installed. If an apartment intercom is being
installed, follow method 2.
Method 1: Using 12VDC and direct connection between the devices with a CAT5 cable. (No network connection)
2.5 Wiring Diagrams
Network cabling, also known as Ethernet or data cabling is most commonly used in a new installation where no
existing cable is installed.
2-Wire is used when there is existing cable installed at the premises, and the old intercom or doorbell is being replaced.
2-Wire cable needs to be a minimum of 24 strand, 0.20mm in size. The cable needs to have 2 insulated conductors.
4-core or 6-core cable can be used, but you must ensure only 2 cores of the cable are connected. Doubling up the
pairs will cause an unreliable connection due to the way the data is transmitted. Maximum cable distance is 100m.
One Key Conguration is not available on 2-Wire intercom devices, manual conguration is required see section 4 for
details.
2.4 Intercom Wiring - Overview
2.4.1 Selecting Network Cabling or 2-Wire Cabling
2.5.1 Selecting Network Cabling or 2-Wire Cabling
There are 2 different cable types that can be used for wiring the intercom system, network cabling (CAT5/6) or 2-wire
cabling. Conguration is the same for both network and 2-wire intercoms installations, but different hardware is required

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2.5 Intercom Wiring (cont.)
Method 2: Using a PoE Switch connected to a router OR using 12VDC and an Ethernet switch connected to a Router
Devices connected to a modem/Ethernet switch, and powered with 12VDC.
Devices connected to a PoE Switch, then to a modem.

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Method 3: Using a 2-Wire Switch connected to a router and 24VDC power supply.
This wiring conguration is only suitable for use with the INTIPRDSG Door Station and INTIPMON2W 2-Wire Indoor
Monitor. No other devices will work in this conguration, and will be permanently damaged if connected.
2.5 Intercom Wiring (cont.)

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3. One Key Conguration
This method requires the least amount of time to setup and does not require a computer. However, a computer will be
required to adjust settings such as door latch timing and date & time.
Below are the example details that we will be using for this guide. If you intend on connecting the intercom to your
network for remote access, you will need to obtain the local IP address details for your network. (Refer to 6.10 Finding
Available IP Addresses) Replace the example IP addresses with IP addresses suitable for your network.
Device IP Addresses Subnet Mask Gateway Password Type Main/Sub
Door Station 192.168.1.108 255.255.255.0 192.168.1.1 admin123 VTO Main
Indoor Monitor 192.168.1.109 255.255.255.0 192.168.1.1 888888 VTH Main
1. Connect the intercom equipment (Refer
to 2. Wiring & Connections)
2. Go to the Indoor Monitor, all conguration
will be performed from this device. If
prompted to select a language, select
English, then select OK. If not prompted,
proceed to the next step. (Fig 3.1)
3.1 One Key Conguration – 1 Monitor and 1 Door Station
3. If prompted to choose Apartment or Villa, select Villa, then select OK. If not prompted, proceed to the next step.
(Fig 3.2)
4. Initialize the Indoor Monitor, by entering a 6 digit password (888888) and email. Select OK. (Fig 3.3)
Fig 3.1: Language Selection
Fig 3.2: Installation Selection
Fig 3.3: Device Initialisation

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5. If prompted with Do you want to do quick conguration?, Select OK. If Step 3 was completed, skip this step.
6. Select Initialize next to the uninitialized Door Station (VTO) and set a user password (admin123) and email. Select
OK. (Fig 3.4)
8. Select Edit next to the Indoor Monitor (VTH). Set the device type to Main and set the IP Address (192.168.1.109),
Netmask (255.255.255.0) and Gateway (192.168.1.1). Select OK. (Fig 3.6)
9. Select Edit next to the Door Station (VTO). Set the device type to Main and set the IP Address (192.168.1.108),
Netmask (255.255.255.0) and Gateway (192.168.1.1). Set the Time and Date. Select OK. (Fig 3.7)
10. Once all devices have had their IP address details and device type set, select One-Key Cong. The devices will
now be congured. NOTE: If an error occurs during the conguration, ensure the entered details are correct. (Refer
to Section 9 for troubleshooting)
11. Once the devices have successfully congured, select OK.
12. The devices will reboot, allow up to 10 minutes for them to connect.
7. Once all of the devices are initialized, select Next. (Fig 3.5)
Fig 3.4: VTO Initialisation
Fig 3.5: Device Initialisation Fig 3.6: Network Cong
Fig 3.7: VTO Cong

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Device IP Addresses Subnet Mask Gateway Password Type Main/Sub
Door Station 1 192.168.1.108 255.255.255.0 192.168.1.1 admin123 VTO Main
Door Station 2 192.168.1.111 255.255.255.0 192.168.1.1 admin123 VTO Sub
Indoor Monitor 1 192.168.1.112 255.255.255.0 192.168.1.1 888888 VTH Main
Indoor Monitor 2 192.168.1.113 255.255.255.0 192.168.1.1 888888 VTH Sub
3.2 One Key Conguration – 2 Monitors and 2 Door Stations
This method requires the least amount of time to set up and does not require a computer. However, a computer will be
required to adjust settings such as door latch timing and date & time.
Below are the example details that we will be using for this guide. If you intend on connecting the intercom to your
network for remote access, you will need to obtain the local IP address details for your network. (Refer to 6.10 Finding
Available IP Addresses) Replace the example IP addresses with IP addresses suitable for your network.
1. Connect the intercom equipment (Refer to 2. Wiring & Connections)
2. Go to the Indoor Monitor which will be your Master Indoor Monitor, all conguration will be performed from this
device, do not congure any other monitor. If prompted to select a language, select English, then select OK. If not
prompted, proceed to the next step. (Fig 3.8)
3. If prompted to choose Apartment or Villa, select Villa, then select OK. If not prompted, proceed to the next step.
(Fig 3.9)
4. Initialize the Indoor Monitor, by entering a 6 digit password (888888) and email. Select OK. (Fig 3.10)
Fig 3.8: Language Selection
Fig 3.9: Installation Selection
Fig 3.10: Device Initialisation

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5. If prompted with Do you want to do quick conguration?, Select OK. If Step 3 was completed, skip this step.
(Fig 3.11)
6. Select Initialize next to the second uninitialized Indoor Monitor (VTH) and set a password (888888) and email.
Select OK.
7. Select Initialize next to the rst uninitialized Door Station (VTO) and set a user password (admin123) and email.
Select OK.
8. Select Initialize next to the second uninitialized Door Station (VTO) and set a user password (admin123) and
email. Select OK. (Fig 3.12)
9. Once all of the devices are initialized, select Next. (Fig 3.13)
10. Select Edit next to the rst Indoor Monitor (VTH). Set the device type to Main and set the IP Address (192.168.1.112),
Netmask (255.255.255.0) and Gateway (192.168.1.1). Select OK. (Fig 3.14)
Fig 3.11: Device Initialisation Fig 3.12: VTO Initialisation
Fig 3.13: Device Initialisation
Fig 3.14: VTH Cong