Viqua AWP-SE1 series User manual

Installation, Operation and Maintenance
AWP-SE1 & AWP-SE2 Series
Water Conditioners
Assembled in Canada by:
EPA# 57987-CN-001
January 2010
P/N 520128
Owner’s Manual
425 Clair Road West, Guelph, ON N1L 1R1 Canada
t. 519 763 1032 t.f. 1 800 265 7246 f. 519 763 5069
e. [email protected] i. www.viqua.com

Table of Contents:
Pre-installation Instructions for Dealers 1
Bypass Valve 1-2
Installation 3-4
Programming Procedures 5-6
Operating Displays and Instructions 6-8
Start-up Instructions 8-9
Water Conditioner Flow Diagrams 10-11
Troubleshooting Guide 12-13
Warranty 13
Replacement Parts 14-20
Installation Fitting Assemblies 21-22
Specifications 23
Quick Reference Guide 24
Your Advanced Water Products Sanitizer series water conditioners are precision built high quality
products. These units will deliver conditioned water for many years to come, when installed and
operated properly. Please study this manual carefully and understand the cautions and notes before
installing. This manual should be kept for future reference. If you have any questions regarding your
water conditioner, contact your local dealer or VIQUA at the following:
VIQUA - A Trojan Tehnologies Company
425 Clair Road West, Guelph, ON N1L 1R1 Canada
t. 519 763 1032 t.f. 1 800 265 7246 f. 519 763 5069
e. [email protected] i. www.viqua.com
YOUR WATER TEST
Hardness gpg
Iron ppm
pH number
*Nitrates ppm
Manganese ppm
Sulphur yes/no
Total Dissolved Solids (TDS)
*Over 10 ppm (expressed as Nitrogen) may be harmful for
human consumption. AWP water conditioners do not remove
nitrates or coliform bacteria, this requires specialized equipment.
RÉSULTATS DE VOTRE TEST D’EAU
Dureté gpg
Fer ppm
pH coefficient
*Nitrates ppm
Manganèse ppm
Souffre oui/non
Quantité de matières dissoutes
*Une valeur supérieure à 10 ppm (en azote) peut être nuisible pour la
santé. Les conditionneurs d’eau de la gamme AWP n’enlèvent ni les
nitrates, ni les bactéries coliformes. Pour cela, vous devez donc avoir
recours à de l’équipement spécialisé.

Pre-installation Instructions for Dealers:
Bypass Valve:
The manufacturer has preset the water treatment unit’s sequence of cycles, cycle times, salt dose, exchange
capacity and salt dose refill time.
The dealer should read this page and guide the installer regarding hardness, day override, and time of
regeneration, before installation:
For the installer, the following must be used:
• Program Installer Settings ... Hardness, Day Override (preset to 6 days), and Time of
Regeneration (preset to 2 a.m., see Operating Displays and Instructions for more details)
• Read Normal Operating Displays
• Set Time of Day
• Read Power Loss & Error Display
For the homeowner, please read operating displays and instructions.
SANITIZER WATER CONDITIONERS:
During operation, the normal user display is time of day and gallons per minute.
Flow Rate, Capacity Remaining and Days to a Regeneration are optional displays but are not normally
used. Each of these can be viewed by pressing next to scroll through them. When stepping through any
programming, if there aren’t any buttons are pressed within 5 minutes, the display returns to a normal user
display. Any changes made prior to the 5 minute time out are incorporated.
To quickly exit any Programming, Installer Settings, etc., press set clock. Any changes made prior to
the exit are incorporated. If desired, two regenerations within 24 hours are possible with a return to
the preset program. To do a double regeneration:
1. Press the regen button once. “REGEN TODAY” will flash on the display.
2. Press and hold the regen button for three seconds until a regeneration begins
Once the valve has completed the immediate regeneration, the valve will regenerate one more time
at the preset
The bypass valve is typically used to isolate the control valve from the plumbing system’s water pressure
in order to perform control valve repairs or maintenance. The 1” full flow bypass valve incorporates four
positions including a diagnostic position that allows a service technician to have pressure to test a system
while providing untreated bypass water to the building. Be sure to install bypass valve onto main control valve,
before beginning plumbing. Or, make provisions in the plumbing system for a bypass.
The bypass body and rotors are glass filled Noryl® and the nuts and caps are glass filled polypropylene.
All seals are self-lubricating EPDM to help prevent valve seizing after long periods of non-use. Internal
o-rings can easily be replaced if service is required.
The bypass consists of two interchangeable plug valves that are operated independently by red arrow shaped
handles. The handles identify the direction of flow. The plug valves enable the bypass valve to operate in four
positions.
1

2
1. Normal Operation Position: The inlet and outlet handles point in the direction of flow indicated by the
engraved arrows on the control valve. Water flows through the control valve for normal operation of a water
softener or filter. During the regeneration cycle this position provides regeneration water to the unit, while
also providing untreated water to the distribution system (figure 1).
2. Bypass Position: The inlet and outlet handles point to the center of the bypass. The system is isolated from
the water pressure in the plumbing system. Untreated water is supplied to the building (figure 2).
3. Diagnostic Position: The inlet handle points toward the control valve and the outlet handle points to the
center of bypass valve. Untreated supply water is allowed to flow to the system and to the building, while
not allowing water to exit from the system to the building (figure 3). This allows the service technician to
draw brine and perform other tests without the test water going to the building.
NOTE: The system must be rinsed before returning the bypass valve to the normal position.
4. Shut Off Position: The inlet handle points to the center of the bypass valve and the outlet handle points
away from the control valve. The water is shut off to the building. The water treatment system will
depressurize upon opening a tap in the building. A negative pressure in the building combined with the
softener being in regeneration could cause a siphoning of brine into the building. If water is available on the
outlet side of the softener or filter it is an indication of water bypassing the system (figure 4) (i.e. a plumbing
cross-connection somewhere in the building).
Figure 3
Figure 1
NORMAL OPERATION POSITION
DIAGNOSTIC POSITION
BYPASS POSITION
SHUT OFF POSITION
Figure 4
Figure 2

3
Installation:
GENERAL INSTALLATION & SERVICE WARNINGS:
The control valve, fittings and/or bypass are designed to accommodate minor plumbing misalignments. There
is a small amount of “give” to properly connect the piping but the water softener is not designed to support
the weight of the plumbing.
Do not use Vaseline, oils, other hydrocarbon lubricants or spray silicone anywhere. A silicone lubricant may be
used on black o-rings, but is not necessary. Avoid any type of lubricants, including silicone, on red or clear
lip seals.
Do not use pipe dope or other sealants on threads. Teflon® tape must be used on the threads of the
1” NPT inlet and outlet, the brine line connection at the control valve, and on the threads for the drain line
connection. Teflon® tape is not used on the nut connections or caps because o-ring seals are used. The nuts
and caps are designed to be unscrewed or tightened by hand or with the special plastic Service Wrench,
#CV3193-01. If necessary pliers can be used to unscrew the nut or cap. Do not use a pipe wrench to tighten
nuts or caps. Do not place screwdriver in slots on caps and/or tap with a hammer.
SITE REQUIREMENTS:
• water pressure - 25-100 psi • current draw is 0.5 amperes
• water temperature - 0.5-37.7˚C (33-100˚F) • the plug-in transformer is for dry
• electrical - 115/120V, 60Hz uninterrupted outlet locations only
• the tank should be on a firm level surface
WELL WATER INSTALLATION MUNICIPAL WATER INSTALLATION
1. The distance between the drain and the water conditioner should be as short as possible.
2. Since salt must be periodically added to the brine tank, it should be located where it is easily accessible.
3. Do not install any water conditioner with less than 10 feet of piping between its outlet and the inlet
of a water heater.
4. Do not locate unit where it or its connections (including the drain and overflow lines) will ever be
subjected to room temperatures under 0.5˚ C (33° F).

4
5. Be sure to install Bypass Valve onto main control valve before beginning plumbing. Make provisions to
bypass outside hydrant and cold hard water lines at this time. Install an inlet shutoff valve and plumb to
the unit’s bypass valve inlet located at the right rear as you face the unit. There are a variety of installation
fittings available. They are listed under Installation Fitting Assemblies, page 21. When assembling the
installation fitting package (inlet and outlet), connect the fitting to the plumbing system first and then attach
the nut, split ring and o-ring. Heat from soldering or solvent cements may damage the nut, split ring or
o-ring. Solder joints should be cool and solvent cements should be set before installing the nut, split ring
and o-ring. Avoid getting solder flux, primer, and solvent cement on any part of the o-rings, split rings,
bypass valve or control valve. If the building’s electrical system is grounded to the plumbing, install a copper
grounding strap from the inlet to the outlet pipe. Plumbing must be done in accordance with all applicable
local codes.
6. First, be sure that the drain can handle the backwash rate of the system. Solder joints near the drain must
be done prior to connecting the drain line flow control fitting. Leave at least 6” between the drain line flow
control fitting and solder joints. Failure to do this could cause interior damage to the flow control. Install a
1/2” I.D. flexible plastic tube to the Drain Line Assembly or discard the tubing nut and use the 3/4” NPT
fitting for rigid pipe (recommended). If the backwash rate is greater than 7 gpm, use a 3/4” drain line.
Where the drain line is elevated but empties into a drain below the level of the control valve, form a 7”
loop at the discharge end of the line so that the bottom of the loop is level with the drain connection on
the control valve. This will provide an adequate anti-siphon trap. Piping the drain line overhead <10 ft is
normally not a problem. Be sure adequate pressure is available (40-60 psi is recommended). Where the
drain empties into an overhead sewer line, a sink-type trap must be used. Run drain tube to its discharge
point in accordance with plumbing codes. Pay special attention to codes for air gaps and anti-siphon
devices.
NOTE: Drain line nut will not be supplied for units having a backwash rate greater than 7 gpm.
7. Install the 3/8” O.D. polyethylene tube from the Refill Elbow to the Brine Valve in the brine tank.
8. An overflow drain line is recommended where a brine overflow could
damage furnishings or the building structure. Your softener is equipped with a brine tank safety float
which greatly reduces the chance of an accidental brine overflow. In the event of a malfunction, however,
an overflow line connection will direct the “overflow” to the drain instead of spilling on the floor where it
could cause considerable damage. This fitting is an elbow on the side of the brine tank. Attach a length
of 1/2” I.D. tubing to fitting and run to drain. Do not elevate overflow line higher than 3” below bottom of
overflow fitting. Do not “tie” this tube into the drain line of the control valve. Overflow line must be
a direct, separate line from overflow fitting to drain, sewer, or tub. Allow an air gap as per the drain line
instructions.
Caution: Never insert a drain line into a drain, sewer line, or trap.
Always allow an air gap between the drain line and the wastewater
to prevent the possibility of sewage being back-siphoned into the
conditioner.

5
Programming Procedures:
1. Set Time of Day:
Time of day should only need to be set after extended power outages or when daylight saving time begins or
ends. If an extended power outage occurs, the time of day will flash on and off indicating that the time should
be reset.
STEP 1 – Press set clock.
STEP 2 – Current Time (hour): Set the hour of the day using + or – buttons. “AM/PM” toggles
after 12. Press next to go to step 3.
STEP 3 – Current Time (minutes): Set the minutes using + or – buttons. If it is desired to back
up to the previous step press regen button once. Press next to go to step 4.
STEP 4 – Current Day: Set the day of the week using + or – buttons. Pressing next will exit
set clock and return to the general operating display.
2. Programming:
NOTE: The manufacturer has preset the unit so that the gallons between regenerations will be automatically
calculated after the hardness is entered.
STEP 1 – Press next and + simultaneously for 3 seconds.
STEP 2 – Hardness: Set the amount of hardness in grains per gallon (default 20) using the + or –
buttons. The allowable range is from 1 to 150 in 1 grain increments.
STEP 3 – Days Between Regeneration (Day Override): The manufacturer has factory
set 6 DAYS as the default. This is the maximum number of days between regenerations.
If this is set to “OFF”, regeneration initiation is based solely on gallons used. If any number
is set (allowable range from 1 to 28), a regeneration initiation will be called for on that
day even if a sufficient number of gallons were not used to call for a regeneration.
Set Day Override using + or – buttons (6 is recommended):
• set number of days between regeneration (1 to 28); or
• set to “OFF”
Press next to go to step 4. Press regen if you need to return to the previous step.
WATER HARDNESS
SET
20
GR
1
1 2 3
3
2
4
RETURN TO
GENERAL DISPLAY

6
STEP 4 – Regeneration Hour: The manufacturer has factory set 2:00 A.M. as the default. This
is the hour of day for regeneration and can be reset by using + or – buttons. “AM/PM”
toggles after 12. The default time is 2:00 a.m. (recommended for a normal household).
Press next to go to step 5. Press regen if you need to return to the previous step.
STEP 5 – Regeneration Minutes: Set the minutes using + or – buttons. Press next to
go to step 6. Press regen to return to previous step. To initiate an immediate manual
regeneration, press and hold the regen button for three seconds. The system will begin
to regenerate immediately. The control may be manually stepped through the regeneration
cycles by pressing regen.
STEP 6 – Alarm Buzzer: The manufacturer has factory set ON as the default. Alarm will sound
immediately after regeneration if there is no salt or if another error has occurred. Turn the
alarm OFF or ON using + or – buttons. Press next to exit installer programming.
4 5 6
Operating Displays and Instructions:
1. General Operation: When the system is operating, one of four displays may be shown. Pressing next will
alternate between the displays.
1. Current “TIME OF DAY” and “GPM”
2. “FLOW RATE” which is the current treated water flow rate through the system measured in GPM
(gallons per minute).
3. “CAPACITY REMAINING” which is the gallons that will be treated before the system signals a
regeneration cycle.
4. “DAYS TO A REGEN” is the number of days left before the system goes through a regeneration
cycle, based on the days override value.
If the system has called for a regeneration that will occur at the preset time of regeneration, the words
“REGEN TODAY” will appear on the display.
If a water meter is installed, “GPM” flashes on the display when water is being treated, indicating gallons per
minute going through the system.
The user can scroll between the displays as desired:
RETURN TO
GENERAL DISPLAY
1
3
2
4

2. Regeneration Mode: Typically a system is set to regenerate at a time of
no water usage. If there is a demand for water when the system is
regenerating, untreated water will be delivered. When the system begins to
regenerate, the display will change to include information about the step of
the regeneration process and the time remaining for that step to be
completed. The system runs through the steps automatically and will reset
itself to provide treated water when the regeneration has been completed.
3. Manual Regeneration: Sometimes there is a need to regenerate before
the control valve calls for it. This may be needed if a period of heavy water
use is anticipated or when the system has been operated without salt.
• To initiate a manual regeneration at the next preset regeneration
time, press and release regen. The words “REGEN TODAY” will
flash on the display to indicate that the system will regenerate at
the next regeneration time (set in Programming, steps 4 and 5).
If you pressed the regen button in error, pressing the button again
will cancel the command.
• To initiate a manual regeneration immediately, press and hold the
regen button for three seconds. The system will begin to
regenerate immediately. This command cannot be cancelled.
Once a manual regeneration is initiated, the unit will go into the “BACKWASH” position, followed by the
steps listed on page 8 (Start-up Instructions). During this sequence the water softener will deliver water,
but it will be untreated.
4. Power Loss and Battery Replacement: The AC transformer comes
with a 15 foot power cord and is designed for use with the control valve;
the transformer should only be used in a dry location.
In the event of a power outage, the control valve will remember all settings
and time of day. If an extended power outage occurs, the control valve will
keep time of day until the battery is depleted. When the battery becomes
depleted, the only item that needs to be reset is the time of day and will
be indicated by the time of day flashing. All other settings are permanently
stored in the nonvolatile memory.
If a power loss occurs and the time of day flashes, this indicates that
the battery is depleted. The time of day should be reset and the non-
rechargeable battery should be replaced. The battery is a 3 Volt lithium coin
cell type 2032 and is readily available at most stores. To access battery
location, remove front cover (see diagram on page 14 for battery location).
5. Check Salt Indicator and Audible Alarm: This control valve is equipped with a Low Salt
Warning to alert homeowners that the system is operating in a low salt condition. This usually indicates
that the salt level in the brine tank is too low to operate properly. If “CHECK SALT” appears on the screen,
there will usually be an audible alarm that sounds also (if turned on), alerting you to these conditions.
To turn off alarm: If the audible alarm sounds due to a low salt condition, press any button on the
face of the control valve to turn off. If salt is not added to the brine tank before the next regeneration,
the “CHECK SALT” indicator will alarm again.
IMPORTANT: If you feel that the salt level is adequate (at least 1/3 full) in the brine tank, please contact
the dealer that installed your system for service.
7
Regeneration Mode Display
“REGEN TODAY” AND “TIME OF
DAY” WILL FLASH ALTERNATELY IF
A REGENERATION IS EXPECTED
TONIGHT.
Manual Regeneration Display
Battery Replacement

8
6. Error Message: If the word “ERROR” and a number are alternately
flashing on the display record the number and contact your dealer for help.
This indicates that the control valve was not able to function properly.
7. Brine Tank Maintenance and Salt: Refill the brine tank as necessary,
making sure at least 1/3 of the brine tank is full at all times. Without proper
salt levels, the water softener may not operate properly.
The manufacturer recommends the use of solar salt for best results. The
brine tank is manufactured for the use of solar, pellets, rock salt or block salt.
If pellet or rock salt is used, a cleaning of the brine tank every six months is
recommended.
CAUTION: Do not use any resin cleaners, nor place any resin cleaners
into the brine tank. Furthermore, do not use any salt that
indicates it is an iron cleaning salt or that contains any cleaning
additives. This may be harmful to the water softener and for human
consumption. Consult dealer for proper cleaning instructions.
Error Display
Start-up Instructions:
• After installation is complete, rotate bypass handles to bypass mode. (Figure 2 on page 2).
• Turn on water and check for leaks.
• Fully open a cold water faucet - preferably a laundry sink or bathtub with no aerator.
• Allow water to run until clear to rid pipes of debris which may have occurred during installation.
System regeneration sequence is in the following order: (If it is desired to change this sequence please refer
to the “Dealer Manual” or contact VIQUA)
1) BACKWASH
2) REGENERANT DRAW AND SLOW RINSE
3) FAST RINSE
4) BRINE TANK REFILL
5) END (return to service – softening)
The system is now ready for filling with water and for testing.
1. With the softener in the bypass mode (Figure 2 page 2) and the control valve in normal operation where
the display shows either the time of day or the gallons remaining, manually add 5” of water to the
regenerant tank.
NOTE: If too much water is put into the brine tank during softener start up it could result in a “salty water”
complaint after the first regeneration.
During the first regeneration the unit will draw out the initial volume of brine/regenerant and refill it with
the correct preset amount.
2. Press and hold the regen button until the motor starts. Release button. The display reads “BACKWASH”
and the remaining time in this step is counting down. Unplug the transformer so that the valve will not
cycle to the next position. Open the inlet handle of the bypass valve very slightly allowing water to fill the
tank slowly in order to expel air.

9
3. When the water is flowing steadily to the drain without the presence of air, slowly open the inlet valve.
Restore power and momentarily press the regen button to advance the control to the “REGENERANT
DRAW” position.
4. The bypass is now in the diagnostic mode (Figure 3 on page 2). Check to verify that water is being drawn
from regenerant brine tank with no air leaks or bubbles in the brine line. There should be a slow flow to
the drain.
5. Momentarily press regen again until the display reads “RINSE”. There should be a rapid flow to the drain.
Unplug transformer to keep the valve in the “RINSE” position. Allow to run until steady, clear, and without
air. While the unit is rinsing load the brine tank with water softener salt (see caution – page 8). Restore
power.
6. Place bypass valve in the normal operating mode (Figure 1 on page 2) by opening the outlet bypass handle.
Press regen until the display reads “FILL” and then press regen again to return to the normal service position
with “TIME OF DAY” being displayed.
CAUTION: If water flows too rapidly there will be a
loss of media to the drain.

10
Water Conditioner Flow Diagrams:
LEGEND: RESIN BED
(Zeolite)
GRAVEL BED SALT
2. Raw water enters control head and flows into
lower distributor upward through mineral bed and
out to drain, lifting and cleaning turbid particles
from Zeolite bed.
2
4. SLOW RINSE POSITION: Chlorine generator is
turned off, raw water enters control head and
flows down through the Zeolite mineral, rinsing
chlorine and brine to drain.
4
1. SERVICE POSITION: Raw water enters control
head and flows down through the Zeolite mineral,
removing hardness and iron (neutralizing acidic
water conditions on SE1 models).
1
3. BRINE RINSE POSITION: Raw water enters
control head flowing through the injector, drawing
brine from the brine tank. Microprocessor turns on
the chlorine generator allowing brine and chlorine
to flow through the Zeolite mineral, sanitizing and
regenerating the water conditioner.
3

11
6. BRINE TANK FILL POSITION: Water enters
control head to self clean injector while flowing
back to refill the brine tank. Unit will deliver soft
water in this position.
6
5. RAPID RINSE POSITION: Chlorine generator is
off. Raw water enters control head and flows down
through the Zeolite mineral, rinsing any excess
brine to drain.
5
Water Conditioner Flow Diagrams:
LEGEND: RESIN BED
(Zeolite)
GRAVEL BED SALT

12
Troubleshooting Guide:
SYMPTOM POSSIBLE CAUSES SOLUTIONS
Timer does not display
“TIME OF DAY”
Transformer unplugged • reconnect transformer
No power at outlet • repair or use working outlet
Defective transformer • replace transformer
Defective PC board • replace PC board
Time does not display
correct time of day or
“TIME OF DAY” flashes
Outlet is on a switch • used unswitched outlet
Power outage; transformer was
unplugged from either wall outlet or
from PC board
• reset time of day and replace battery
(see instructions on page 7)
Defective PC board • replace PC board
“CHECK SALT” appears
on screen with
audible alarm
Low salt in brine tank - alarm
activated
• push any button on cover to stop
alarm and add salt to brine tank
Plugged injector and/or injector
screen • clean or replace injector and screen
Drain line plugged or restricted • clean drain line restriction
Chlorine generator probes are dirty • clean or replace chlorine generator
System drawing in air • tighten fittings in brine system
System “short brining”
• clean brine line flow control, check
for bridging or hardened salt around
brine well, increase brine refill time
Doesn’t display
“SOFTENING” when
water is flowing
Bypass valve in bypass position • put bypass in service position
Meter cable disconnected • reconnect PC board
Restricted/stalled meter turbine • remove meter and check for debris
Defective meter • replace meter
Defective PC board • replace PC board
Unit regenerates at
wrong time of day
Past power outage • reset time of day
Incorrect time of day displayed
Time of regenerant set incorrectly • reset time of regeneration
Control set at “ON 0” • check with regeneration time option
in programming
Control set at “NORMAL + on 0”
Valve stalled in
regeneration
Motor not operating • replace motors
No power at outlet • repair outlet or use working outlet
Defective transformer • replace transformer
Defective PC board • replace PC board
Broken drive gear or drive cap
assembly • replace gear or drive cap assembly
Broken piston retainer • replace drive cap assembly
Broken main or regenerant piston • replace main or regenerant piston

13
SYMPTOM POSSIBLE CAUSES SOLUTIONS
Valve does not regenerate
automatically when regen
button is pressed
Transformer unplugged • connect transformer and PC board
power
No power at outlet • restore power
Broken drive gear or drive cap
assembly • replace gear or drive cap assembly
Defective PC board • replace PC board
Valve does not regenerate
automatically but does
when regen button is
pressed
Bypass valve not in normal
operating mode • see bypass diagrams on page 4
Meter disconnected • reconnect to PC board
Obstructed meter turbine • clear obstruction
Defective meter • replace meter
Programming error • review programming
Defective PC board • replace board
“ERROR” followed by
code #
“ERROR” code 1001 –
unable to recognize start
of regeneration
“ERROR” code 1002 –
unexpected stall
“ERROR” code 1003 –
motor ran too long
Timed out trying to reach
next cycle position
(If other codes appear,
contact factory)
Valve has just been serviced
• press next and regen for 3 seconds
or momentarily unplug power
source form PC board
Foreign material stuck in valve • check piston and spacer stack for
obstruction
Excessive piston resistance • replace piston(s) and spacer stack
assembly
Piston not in home position • press next and regen or momentarily
unplug PC board power
Motor gears not fully engaged –
motor wires broken – missing or
broken gear
• check motor wiring
Center drive gear reflector dirty or
damaged – missing or broken gear • replace or clean drive gear(s)
Drive bracket incorrectly aligned on
backplate • reset drive bracket
PC board is damaged or defective • replace PC board
PC board incorrectly aligned on
drive bracket • reset PC board onto drive bracket
Warranty:
This Advanced Water Products water conditioner unit is conditionally guaranteed against defects in material and workmanship for a period of three
(3) years unless otherwise specified. The fiberglass “Mineral Tank” is conditionally guaranteed against defects in material and workmanship for a
period of ten (10) years to the original owner of the equipment. The warranty does not include freezing of equipment, vacuum on system, or extreme
pressure (+125 psi). The “Brine Tanks” are conditionally guaranteed against defects in material and workmanship for a period of five (5) years. The water
conditioning “Media” is conditionally guaranteed against defects in material and workmanship for a period of one (1) year. The warranty does not cover
change in water test, mis-application of media, use of mineral cleaners in brine tank including salt additives, lack of maintenance, or any other acts of
God. VIQUA will not be responsible for any labour charges to the customer incurred by the dealer or any freight charges to or from the customer. The
above provisions of the guarantee will be valid as long as the unit is connected with identical properties and conditions of the original installation and
owned by the original owner. Provisions should be made by the owner, that in the event of leaking or overflow of the brine tank that the resulting flow
of water will not damage any surroundings. No responsibility is assumed for loss of use of the unit, inconvenience, loss or damage to personal property
or any consequential damages. This warranty extends only to repair or replacement (at the manufacturer’s discretion) of this product in accordance with
the conditions stated within.

14
Replacement Parts:
FRONT COVER AND DRIVE ASSEMBLY
Item No. Part No. Description Qty.
1CV3540S-A black cover 1
CV3540-WS-A grey cover 1
2CV3107-1 motor 1
3CV3106-1 drive bracket & spring clip 1
4CV3554WS PC board, CC 1
5CV3110 drive gear, 12 x 36 3
6CV3109 drive gear cover 1
7CV3002CC drive assembly, CC 1
N/A CV3526 transformer, 110V-12C 1
Note: Battery Location

15
Replacement Parts:
PISTON ASSEMBLY
Item No. Part No. Description Qty.
1CV3005 1“ spacer stack assembly 1
CV3430 1.25“ spacer stack assembly 1
2CV3004 drive cap assembly 1
3CV3153 o-ring 228 1
4
CV3011 1“ piston assembly down-flow 1
CV3011-01 1“ piston assembly up-flow 1
CV3407 1.25“ piston assembly down-flow 1
5CV3174 regenerant piston 1
6CV3180 o-ring 337 1
7CV3105 o-ring 215 1
8CV3556 screw, 1/4-20x1-1/2 18-8SS 1
9CC1-00318337 nut, 1/4-20 HEX 18-8SS 1
10 CV3016 QC2 clamp assembly (includes screw & nut) 1
11 CV3452 o-ring 230 1
12 CV3015 WS1 QC2 tank adapter assembly
(includes o-ring) 1
13
CV3001 1“ body assembly down-flow 1
CV3001UP 1“ body assembly up-flow 1
CV3020 1.25“ body assembly down-flow 1
14 CV3541 drive backplate 1

16
Replacement Parts:
BYPASS VALVE ASSEMBLY
Item No. Part No. Description Qty.
1CV3151 nut, 1“ quick connect 2
2CV3150 split ring 2
3CV3105 o-ring 215 2
4CV3145 bypass rotor, 1“ 2
5CV3146 bypass cap 2
6CV3147 bypass handle 2
7CV3148 bypass rotor seal retainer 2
8CV3152 o-ring 135 2
9CV3155 o-ring 112 2
10 CV3156 o-ring 214 2

17
Replacement Parts:
INJECTOR ASSEMBLY
Item No. Part No. Description Qty.
1CV3176 injector cap 1
2CV3152 o-ring 135 1
3CV3177 injector screen 1
4CV3010-1Z injector assembly plug 1
5
CV3010-1A A injector assembly, BLACK
1
CV3010-1B B injector assembly, BROWN
CV3010-1C C injector assembly, VIOLET
CV3010-1D D injector assembly, RED
CV3010-1E E injector assembly, WHITE
CV3010-1F F injector assembly, BLUE
CV3010-1G G injector assembly, YELLOW
CV3010-1H H injector assembly, GREEN
CV3010-1I I injector assembly, ORANGE
CV3010-1J J injector assembly, LIGHT BLUE
CV3010-1K K injector assembly, LIGHT
GREEN
CHLORINE GENERATOR ASSEMBLY
Item No. Part No. Description Qty.
1JCP-P-6 poly-tube 3/8“ insert 1
2JCPG-6PBLK nut compression, 3/8“ black 1
3CV3395 chlorinator, NPT WR body assembly 1
4CV3163 o-ring 019 1
5CH4615 locking clip 1
6CV3195-01 refill port plug assembly 1
ASSEMBLIES
N/A CV3395-A complete chlorinator assembly 1

18
Replacement Parts:
DRAIN LINE ASSEMBLY 3/4“
Item No. Part No. Description Qty.
1CH4615 elbow locking clip 1
2CPKP10TS8-
BULK OPTIONAL insert, 5/8“ tube 1
3CV3192 OPTIONAL nut, 3/4“ drain elbow 1
4CV3158-01 drain elbow, 3/4“ NPT with o-ring 1
5CV3163 o-ring 019 1
6CV3159-01 DLFC retainer assembly 1
7
CV3162-007 0.7 DLFC for 3/4“ elbow
1
CV3162-010 1.0 DLFC for 3/4“ elbow
CV3162-013 1.3 DLFC for 3/4“ elbow
CV3162-017 1.7 DLFC for 3/4“ elbow
CV3162-022 2.2 DLFC for 3/4“ elbow
CV3162-027 2.7 DLFC for 3/4“ elbow
CV3162-032 3.2 DLFC for 3/4“ elbow
CV3162-042 4.2 DLFC for 3/4“ elbow
CV3162-053 5.3 DLFC for 3/4“ elbow
8CV3331 drain elbow and retainer assembly 1
Note: items 2 and 3, nut and insert are only used with 1/2“ I.D. by 5/8“
O.D. poly-tubing. For other piping material, the 3/4“ NPT is used.