
8
Wa r r a n t y
INTERNATIONAL INSTRUCTIONS
If a machine was purchased within the U.S.A. or Canada,
but is currently outside the U.S.A. or Canada, all shipping and resulting
taxes and duties are at the owner’s expense.
Call +1-440-235-4840 or email service@vitamix.com for information.
5-Year Full Machine Warranty
1. PRODUCT REGISTRATION.
Vita-Mix® Corporation (“Vitamix”) strongly encourages you to register your purchase
by completing and returning the product registration card that came with this
Machine. You can register online at vitamix.com/warranty; or by calling our Customer
Service Department at 1.800.848.2649 or 1.440.235.4840. Failure to register your
product purchase will not diminish your warranty rights. However, registering your
purchase will allow Vitamix to better serve you with any of your customer service
needs.
2. WHO CAN SEEK WARRANTY COVERAGE.
This Warranty is extended by Vitamix to the owner of this Machine for personal
household use only. This Warranty does not apply to products used for commercial,
rental or re-sale purposes. Should ownership of the machine change during the
5-year period, please update the Machine’s owner information at vitamix.com/
warranty.
3. WHAT IS COVERED.
Vitamix warrants to the owner that if this Machine (a “Machine” consists of a motor
blender base and any containers purchased together) fails within 5 years from the
date of purchase due to a defect in material or workmanship or as a result of normal
wear and tear from ordinary household use, Vitamix will, within 30 days of receipt
of the returned product, repair the failed Machine or component part of the Machine
free of charge.
If, in Vitamix’s sole discretion, the failed Machine or component part of the Machine
cannot be repaired, Vitamix will elect to either (A) replace the Machine free of
charge or (B) refund the full purchase price to the owner, unless Vitamix receives
prior written notice of the owner’s preference.
4. WHAT IS NOT COVERED.
This Warranty does not apply to Machines that have been used commercially or in
non-household applications. This Warranty does not cover cosmetic changes that do
not aect performance, such as discoloration or the eects of the use of abrasives
or cleaners or food build up. This Warranty is only valid if the Machine is used and
maintained in accordance with the instructions, warnings and safeguards contained
in the owner’s manual.
Vitamix will not be responsible for the cost of any unauthorized warranty repairs.
REPAIR, REPLACEMENT OR REFUND OF THE PURCHASE PRICE ARE THE
EXCLUSIVE REMEDIES OF PURCHASER AND THE SOLE LIABILITY OF VITAMIX
UNDER THIS WARRANTY. NO EMPLOYEE OR REPRESENTATIVE OF VITAMIX IS
AUTHORIZED TO MAKE ANY ADDITIONAL WARRANTY OR ANY MODIFICATION
TO THIS WARRANTY WHICH MAY BE BINDING UPON VITAMIX. ACCORDINGLY,
PURCHASER SHOULD NOT RELY UPON ANY ADDITIONAL STATEMENTS
MADE BY ANY EMPLOYEE OR REPRESENTATIVE OF VITAMIX. IN NO EVENT,
WHETHER BASED ON CONTRACT, INDEMNITY, WARRANTY, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL VITAMIX BE LIABLE
FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT OR REVENUE.
Some states do not allow limits on warranties. In such states, the above limitations
may not apply to you. Outside the U.S.A. and Canada, other warranties may apply.
5. WHAT VOIDS THIS WARRANTY.
Abuse, misuse, negligent use, alteration of the Machine, exposure to abnormal
or extreme conditions, or failure to follow the operating instructions will void this
Warranty.
The Warranty is also void if repairs to the Machine or any component part of the
Machine are performed by someone other than either Vitamix or an authorized
Vitamix Service Provider or if any component part of a Machine subject to this
Warranty is used in combination with a motor base or container that is not expressly
authorized by Vitamix.
6. HOW TO OBTAIN RETURN AUTHORIZATION UNDER THIS WARRANTY.
In the event that the Machine or any component part of the Machine needs service
or repair, please call Vitamix Customer Service at 1.800.848.2649 or 1.440.235.4840.
You will be asked to provide a date of purchase and proof of purchase for any
product that has not been registered with Vitamix. For product subject to this
Warranty you will be provided with a return authorization number, up-to-date
shipping instructions and a pre-paid return pick up label. Vitamix will pay standard
shipping costs on the return of a Machine or component part for warranty service
and repair and for return shipment of the product to you after the warranty repair or
replacement. Purchaser is responsible for the costs of special shipping requests.
Within the U.S.A. and Canada, this Warranty is honored directly through the Vita-
Mix® Corporation.
United States Canada
Vita-Mix® Corporation Vita-Mix® Corporation
8615 Usher Road 200-1701 Shepherd Street East
Cleveland, Ohio 44138-2199 Windsor, Ontario N8Y 4Y5
1-800-848-2649 1-800-848-2649
You will be deemed to have accepted the returned product “as is” upon delivery
unless you notify Vitamix of any problem, including shipment damage, within 48
hours of delivery.
To see the complete line of Vitamix®products,
visit vitamix.com
Vita-Mix®Corporation
8615 Usher Road
Cleveland, OH 44138-2103 U.S.A.
1.800.848.2649/+1.440.235.4840
vitamix.com
©2016 Vita-Mix®Corporation. No part of this publication may be
reproduced or transmitted in any form or by any means, or stored in a
database or retrieval system, without the written permission of the
Vita-Mix® Corporation.
111382_Rev B 7/16