Vivotek ND9541 User manual

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User's Manual - 1
Rev. 1.6.1.11
Rev. 1.0
User’s Manual
ND9441 Network Video Recorder
H.265 • 32-CH & 16-CH • 4 HDDs • ONVIF • Dual LAN • Fisheye Dewarp •
HDMI/VGA Monitor Display • Storyboard Search • Mobile EZConnect
ND9541
Rev. 1.1

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2 - User's Manual
Table of Contents
Chapter One Hardware Installation and Initial Conguration ...................................................................................... 7
Introducing the Network Video Recorder ............................................................................................................... 7
Special Features ............................................................................................................................................. 7
Safety .............................................................................................................................................................. 8
Chassis Dimensions .................................................................................................................................... 9
Physical Description ........................................................................................................................................... 10
LED Indicators...................................................................................................................................................... 30
Power Up and Power Down ................................................................................................................................. 31
Section One Management over a Local Console...................................................................................................... 32
Chapter Two Introduction to the Local Console Interface.......................................................................................... 32
2-1. How to Begin.......................................................................................................................................... 34
2-2. Operation on Camera View Cell............................................................................................................. 40
2-2-1. PTZ Panel........................................................................................................................................... 40
2-2-2. Digital zoom Panel.............................................................................................................................. 43
2-2-3. Play Recording Clips Panel ................................................................................................................ 44
2-2-4. DI/DO.................................................................................................................................................. 45
2-2-5. Others ................................................................................................................................................. 45
2-2-6. Right-click Commands........................................................................................................................ 46
Chapter Three Conguation Using the Local Console .............................................................................................. 47
The Main Control Portal ....................................................................................................................................... 47
3-1. Layout .................................................................................................................................................... 47
3-2. DI/DO ..................................................................................................................................................... 47
3-3. Search recording clips ........................................................................................................................... 48
3-3-1. Basic Search................................................................................................................................ 48
3-3-2. Advanced Search......................................................................................................................... 52
3-3-3. Storyboard ................................................................................................................................... 55
3-4. Export recordings................................................................................................................................... 59
3-5. Settings .................................................................................................................................................. 61
3-5-1. Settings - Overview...................................................................................................................... 61
3-5-2. Settings - Camera - Management................................................................................................ 62
3-5-3. Settings - Camera - Recording .................................................................................................... 67
3-5-4. Settings - Camera - Media........................................................................................................... 69
3-5-5. Settings - Camera - Image........................................................................................................... 75
3-5-6. Settings - Camera - Motion Detection.......................................................................................... 77
3-5-7. Settings - Camera - PTZ settings ................................................................................................ 78
3-5-8. Settings - Alarm - Alarm............................................................................................................... 80
3-5-9. Settings - Alarm - Email ............................................................................................................... 89
3-5-10. Settings - System - Information ................................................................................................. 90
3-5-11. Settings - System - Maintenance ............................................................................................... 91
3-5-12. Settings - System - Display........................................................................................................ 92

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User's Manual - 3
3-5-13. Settings - System - UPS........................................................................................................... 93
3-5-14. Settings - System - Log ............................................................................................................ 94
3-5-15. Settings - System - EZConnect service.................................................................................... 96
3-5-16. Settings - User.......................................................................................................................... 97
3-5-17. Settings - Storage..................................................................................................................... 99
Storage Volume RAID Levels..................................................................................................................... 101
3-5-18. Settings - Network .................................................................................................................. 106
Bonding mode..................................................................................................................................... 106
Settings - Network - IP ........................................................................................................................ 107
Settings - DDNS.................................................................................................................................. 108
Settings - Service................................................................................................................................ 109
3-6. Information ...........................................................................................................................................110
Section Two Management over a Web Console .....................................................................................................111
Chapter Four Login and Getting Started .................................................................................................................112
4-1. Login ...........................................................................................................................................................112
4-2. Graphical Layout and Screen Elements - Liveview.....................................................................................116
4-2-1. Camera List Panel ............................................................................................................................117
4-2-2. Layout ...............................................................................................................................................119
4-2-3. Layout contents ............................................................................................................................... 120
4-2-4. Logo & Menu ................................................................................................................................... 120
4-2-5. View Cell panel ................................................................................................................................ 121
Adding Cameras to View Cells................................................................................................................... 121
4-2-6. PTZ panel ........................................................................................................................................ 130
4-2-7. Alarm panel...................................................................................................................................... 132
4-3. Graphical Layout and Screen Elements - Search recording clips.............................................................. 136
4-3-1. Camera List Panel ........................................................................................................................... 137
4-3-2. Search Recording Clips Layout ....................................................................................................... 138
4-3-3. Logo & Menu ................................................................................................................................... 138
4-3-4. View Cells in Search Recording Clips.............................................................................................. 139
Search Recording Clips Control Panel ...................................................................................................... 140
4-3-5. Alarm Panel ..................................................................................................................................... 142
4-3-6. Calendar Panel ................................................................................................................................ 143
Chapter Five System Settings................................................................................................................................ 144
Chapter Six Operation............................................................................................................................................ 146
6-1. Liveview ..................................................................................................................................................... 146
6-1-1. Placing Cameras into the Layout..................................................................................................... 146
6-1-2. PTZ and Other Screen Controls ...................................................................................................... 150
6-1-3. Audio................................................................................................................................................ 153
6-1-4. Camera Properties and Controls ..................................................................................................... 154
6-1-5. Alarm Panel ..................................................................................................................................... 155
6-1-6. Layout view Control Buttons ............................................................................................................ 156
6-2. Search Recording Clips ............................................................................................................................. 157
6-2-1. Begin Playback and Search for Past Recordings ............................................................................ 157

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6-2-2. Past Alarms and Bookmarks............................................................................................................. 158
6-2-3. Synchronous Playback ..................................................................................................................... 159
6-2-4. Export media..................................................................................................................................... 160
6-2-5. Time Search...................................................................................................................................... 161
Technical Specications .......................................................................................................................................... 163
Safety and Compatibility.......................................................................................................................................... 165

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User's Manual - 5
Revision History
* Rev. 1.0: Initial release.
* Rev. 1.1: Revised for software revision 2.0.0.x., and later.
1. Supports the 1O8R sheye dewarp mode. 2. 4 CH playback. See page 48.
3. RAID0, 1, 5 levels support. See page 101. 4. USB3.0 external storage support
5. Remote Client settings UI change. 6. Restore factory defaults from web console
7. Smart Stream II related settings, see page
71.
8. Event push to EZConnect, see page 80.
(rev. 2.0 and above)
9. Added an option to disable auto adaptive
stream. See page 46.
10. ONVIF support
11. PTZ camera joystick support. See page 42. 12. Video export of a max. length of 24 hours
13. Camera/NVR name congurable in multiple
languages (from web console only).
* Note that the Settings pages on the web console has been changed to that identical to the
local console.

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Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent inconvenient
or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of the
machine.
Tips: Tips are useful information that helps enhance or facilitate an installation, function, or
process.
WARNING! or IMPORTANT: These statements indicate situations that can be dangerous or
hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might occur
to an operator.
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the
Network Camera is installed; then carefully read and follow the instructions in the Installation
chapter to avoid damage due to faulty assembly and installation. This also ensures the product is
used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Conguration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the
URL Commands of the Network Camera section serves as a helpful reference to customizing
existing homepages or integrating with the current web server.
Package Contents
■ ND9541 or ND9441
■ Power adapter & power cord
■ Software CD
■ Quick Installation Guide
■ Mouse
■ Screws and HDD brackets
■ SATA cables
■ Slide rails (separately purchased)
The operating system and management software are installed on a ash memory mounted on
the main board. Except for running the plug-ins for the onscreen control on a web console, there
is no need to install software.
NOTE:

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User's Manual - 7
Chapter One Hardware Installation and
Initial Conguration
Introducing the Network Video Recorder
VIVOTEK ND9541 and ND9441 series is a compact Linux embedded 32-CH or 16-CH stand-
alone desktop NVR designed for any small-scale video surveillance installation. The series fea-
tures ease of installation, and facilitates “One Button Setup” with its plug & play and auto setup
functionality.
Supporting HDMI and VGA local video output, users can control the GUI OSD interface via
mouse & keyboard, eliminating the need for a separate PC to search video or to playback from
the NVR. The new local display design - Auto Adaptive Stream will dynamically modify Stream
2 resolution of a camera to best fit the display resolution according to the layout type, resulting
in an efficient display, while maintaining superb image quality. What’s more, the NVR provides
various I/O ports, such as alarm input/output and RS485 giving users great flexibility with appli-
cations.
Together with VAST CMS and ST7501 VMS, users can set up an easy-to-use IP surveillance
system with ease. VIVOTEK also provides the mobile application, iViewer, for both iOS and An-
droid handheld devices, enabling users to monitor live video anytime, anywhere.
Special Features
● Runs on embedded Linux
● 1 x HDMI and 1 x VGA for local display
● 4 x HDD bay, for a max. capacity of 24TB
● 2 x Gigabit RJ45 Ethernet ports;
● 3 x USB Ports (2 USB 2.0 in front and 1 USB 3.0 in Back)
● Size: 430 mm (W) x 400 mm (D) x 44.5 mm (H). Weight: 3.87kg.
● 32- or 16-CH Live View & 4-CH Synchronous Playback (web console)
● H.265 / H.264 / MJPEG
● Supports RAID0, 1, 5. volume configuration.
● PTZ Support
● Snapshot / Export Media
● Digital zoom Video Control
● EZConnect for effortless access from cell phones using a QR code
● Terminal block pins for DI/DO and RS-485 connection.
● Configuration Backup / Restore
● Compatible with VIVOTEK VAST Central Management Software*
● Integration with VIVOTEK Network Cameras
● VIVOTEK iViewer Support (iOS/Android cellphone/hand-held devices)
*The VIVOTEK VAST Central Management Software is not included in the package.

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Safety
 Connect the system to an earthed main power outlet.
 Never open the housing of the power supply unit.
 Install and operate the system only in a dry, weather-proof location.
Observe the following safety factors:
• Is there visible damage to the system or power cord?
• Is the system operating correctly?
• Has the system been exposed to rain or moisture?
• Has the system been in a long storage under harsh conditions or exposed to
unconforming stress?
The relevant electrical engineering regulations must be complied with at all times during
installation.
Ensure that all maintenance and repair work is handled by qualified personnel such as
electrical engineers or network specialists.
 Read this manual before installing or operating the system. The documentation contains
important safety instructions about permitted uses.
The rated AC input is: 100-240V~ 2-1A, 60-50Hz; the max. consumption: 120W (DC56V, 2.5A)
If a fault occurs, disconnect the power cord from the power supply.
Do not install the system close to heaters or other heat sources. Avoid locations with direct
sunlight.
All ventilation openings must not be blocked.
Use only the cables shipped with system or use appropriate cables that can withstand elec-
tromagnetic interference.

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User's Manual - 9
Chassis Dimensions
430
400
44.5
18
120

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Physical Description
Front View
Rear View
4
5
1
2 3
9
1
2345678
10
11
1System status LED
2Recording activity LED
3HDD activity LED (#1 ~ 4)
4USB 2.0 ports for mouse, keyboard, or joystick
5Network status/activity LED
1Net 1 RJ45 port - GbE uplink 7Audio IN
2Net 2 RJ45 port - GbE uplink 8DI/DO terminal block
3HDMI 9Power socket (DC56V, 2.5A)
4 USB 3.0 port 10 Power button
5VGA 11 Reset button
6Audio OUT
1

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User's Manual - 11
IMPORTANT:
It is important to leave a clearance of 25cm behind the chassis. The clearance is required to
ensure an adequate airow through the chassis to ventilate heat.
25cm
SATA hard disk(s) are user-supplied. The network video recorder can readily accommodate
most of the off-the-shelf SATA hard drives.
Hardware Installation
2
To ensure normal operation, maintain ambient airow. Do not block the airow around chassis
such as placing the system in a closed cabinet.
1. Use a screwdriver to loosen the retention screw on the sides of the chassis. Slide the top
cover back, and then remove the top cover.
NOTE:
You can also use the Reset button to restore system defaults. Press and hold down the button
for longer than 5 seconds. The system should start restoring defaults.
1

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2. Secure the HDD brackets to the hard drives.
2
Label side
3. Connect SATA data cables to the connectors on the main board.
3
12
3
4
1
3
4
2
12
34
HDD connectors
SATA Power
SATA Data
HDD positions

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SATA Data SATA Power
4. Connect SATA data and power cables to the hard drives.
4

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5
6. When done, install the top cover.
5. Secure the hard disks to the mounting positions in the chassis with its label side facing up,
and the connectors facing the inside of the chassis.
6
12
3
4
12
34
1
3
4
2

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User's Manual - 15
Rack-mounting (Optional, and the slide rails are separately purchased)
x4
If you need to install the NVR system into a rack cabinet,
1. Remove the foot pads from underneath the chassis.
2. Unpack the rack-mount rails' package, and detach the inner rails from the rail assembly.
Detach the inner rail by pressing on the release tab.
Inner rail
Release tab
If you have either a round-holed or square-holed rack, install cage nuts or clip nuts to the
desired positions on the rack posts.
The instructions below are based on the installation to a 4-post equipment rack.
The slide rails apply to rack cabinet of a depth of 700 to 900mm. With 4 hard drives, the
chassis can weigh up to 7kg.
IMPORTANT:

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3. Secure the inner rails to the sides of the chassis using the M4 screws.
M4 x6
Locking Clip to the rear
4. Secure the L-shape brackets to the front- and rear-ends of outer rails using the black round
head screws and washers. Do not completely tighten the screws yet. Adjust the length of slide
rails by extending and matching the rails between rack posts.
M4 screws

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The side w/ a locking clip to the front
Adjust the length of rails to match the rack posts.
5. Secure the slide rails to rack posts using the #10 screws.

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7. Hold the chassis using both hands on the sides of the chassis. Align the tips of inner rails
on the chassis with the open portion of the slide rail assemblies. Push the system into the
assemblies until the system stops.
6. Pull the middle rails out of the slide rail assemblies.

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Release tab
8. The inner rails and the rail assemblies should be locked on the way into the rack cabinet.
Press the release tabs on the sides to slide the chassis into rack.

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Interface Connections
1. Connect to a monitor using an HDMI cable. VGA is also supported.
2. Connect CAT5e or better-quality Ethernet cable to the Gb/E Ethernet ports. IP cameras are
connected via an Ethernet switch or PoE switches.
3. Connect USB devices such as, mouse, keyboard, USB optical drive, or USB thumb drive (for-
matted in FAT format), joystick, or UPS.
4. Connect external devices, such as sensors, relays, or alarms to the terminal block.
5. Connect the power adaptor to the power mains and the system.
3
Camera 01 Camera 02 Camera 03
Camera 04 Camera 06
Camera 05
Camera 07 Camera 08 Camera 09
AC100~240V
50/60Hz, 2-1A
LAN/WAN
USB 3.0