Vivotek FD9360-H User manual

User’s Manual
5MP/2MP • Outdoor • IP66 • IK10 • Day & Night
WDR Pro • Smart Stream III • 30M Smart IR
Fixed Dome Network Camera
FD9360-H
FD9380-H
Rev. 1.0

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Table of Contents
Overview ....................................................................................................................................................................3
Revision History ..................................................................................................................................................... 4
Read Before Use.................................................................................................................................................... 4
Package Contents .................................................................................................................................................. 5
Symbols and Statements in this Document............................................................................................................ 5
Physical Description .............................................................................................................................................. 6
Hardware Installation ............................................................................................................................................. 8
Software Installation ............................................................................................................................................. 14
Network Deployment ............................................................................................................................................ 21
Ready to Use........................................................................................................................................................ 22
Accessing the Network Camera ...........................................................................................................................25
Using Web Browsers............................................................................................................................................ 25
Using RTSP Players............................................................................................................................................. 28
Using 3GPP-compatible Mobile Devices.............................................................................................................. 29
Using VIVOTEK Recording Software ................................................................................................................... 30
Main Page................................................................................................................................................................31
Client Settings .........................................................................................................................................................36
Conguration...........................................................................................................................................................41
System > General settings ................................................................................................................................... 42
System > Homepage layout ................................................................................................................................ 44
System > Logs ..................................................................................................................................................... 47
System > Parameters .......................................................................................................................................... 49
System > Maintenance......................................................................................................................................... 50
Media > Image ................................................................................................................................................... 54
Media > Video ...................................................................................................................................................... 66
Media > Video ...................................................................................................................................................... 67
Media > Video ...................................................................................................................................................... 68
Network > General settings.................................................................................................................................. 77
Network > Streaming protocols .......................................................................................................................... 84
Network > SNMP (Simple Network Management Protocol)................................................................... 93
Network > FTP ..................................................................................................................................................... 94
Security > User accounts ..................................................................................................................................... 95
Security > HTTPS (Hypertext Transfer Protocol over SSL) ............................................................... 97
Security > Access List ...................................................................................................................................... 104
PTZ > PTZ settings ............................................................................................................................................ 110
Event > Event settings........................................................................................................................................ 114
Applications > Motion detection.......................................................................................................................... 128
Applications > Tampering detection ................................................................................................................... 131
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ............. 132
Recording > Recording settings ........................................................................................................................ 135
Local storage > SD card management............................................................................................................... 140
Local storage > Content management ............................................................................................................... 141
Appendix ...............................................................................................................................................................144
URL Commands for the Network Camera.......................................................................................................... 144

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Technology License Notice....................................................................................................................... 397
Electromagnetic Compatibility (EMC)....................................................................................................... 398
Overview
The FD9360 and FD9380 is an outdoor fixed dome network camera capable of 1920 x
1080 at 30 fps, or 2560 x 1920 resolution at 20 fps. At the 5MP resolution and with the
WDR function enabled, the frame rate is slightly reduced to 20fps. The rmware comes
with another 4MP resolution mode with a 30fps frame rate. With the most updated
VIVOTEK WDR Pro technology, the camera series is capable of capturing the highest
quality images in both low light and high contrast environments.
The onboard IR can provide illumination in total darkness. With the Smart IR feature, the
rmware automatically adjust the IR intensity for objects that came too close, in order to
avoid over-exposure.
The camera also offers the best in night time surveillance technology. By adopting Smart
IR II technology from VIVOTEK speed domes, the camera’s IR illuminators now align with
the remote focus lens’ focus angle to provide the best IR image quality at any lens setting.
This feature optimizes IR intensity, reduces IR hotspots, and increases the IR effective
range up to 30 meters.

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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Revision History
■ Rev. 1.0: Initial release.

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Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
WARNING:
1. IR lights emit from this product.
2. Use appropriate shielding or eye protection.
Package Contents
■ FD9360-H or FD9380-H
■ Screw pack and side lid.
■ Alignment sticker.
■ Quick Installation Guide.
■ Waterproof cable gland.
IMPORTANT:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des
installations extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL,
avec une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
une alimentation limitée (LPS) certiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de
sécurité et de conformité relatives au pays d’utilisation.

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LEDs
Dome cover
RJ45 Ethernet connector
Outer View
Inner View
Physical Description
MicroSD card slot
Reset button
Lens
IR LEDs

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Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
NOTE:

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Hardware Installation
0002D10766AD
XXXXXX
1.Jot down the camera's MAC address for later reference.
T10
2.Open the top cover by loosening the T10 anti-tamper screws.

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3.Install a MicroSD card if onboard storage is preferred.
64GB
10
I
1
Reset
button
4.Use the alignment sticker to drill mounting holes on the wall or ceiling. Drill a cabling
routing hole if preferred.
Ø ≥25mm

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6. Pass an Ethernet cable through the waterproof cable gland components, and through
the rubber seal as shown below. Connect the Ethernet cable to the camera's RJ45
connector.
5. Route an Ethernet cable through the cabling hole.
5.5 ~ 6.4mm

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7. Install the seal ring and tighten the waterproof components.
20AWG
8.Connect a ground wire to the grounding position at the back of the camera using the
included screw.

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9. Install the camera to wall using the included screws. Note that if a routing hole through
the wall is not possible, you can also route the cable through the side opening.
Note that it is always a good practice to form a drip loop of cables. Moisture
condensation or dripping water can eventually cause problems without the drip
loop.
< 10 kgf-cm
OR
PoE

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Shepherd
Browser
LAN
IEEE 802.3af
10. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a web console to the camera.

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Software Installation
11. Install the Shepherd utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.
11-1. Run the Shepherd utility.
11-2. The program will conduct an analysis of your network environment.

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0002D1730202
IB8360-W 192.168.4.151 00-02-D1-73-02-02
FD9360-H
Network Camera
Model No: FD9360-H
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S
11-3. The program will search for all VIVOTEK network devices on the same LAN.
11-4. After a brief search, the installer window will prompt. Click on the MAC and model
name that matches the one printed on the product label. You can then double-click on
the address to open a management session with the Network Camera.

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Forceful Password Conguration
12. The first time you log in to the camera, the firmware will prompt for a password
conguration for security concerns.
12-1. Since your camera is used for the rst time, there is no password. Enter “root” as the
user name, and nothting for the password.
12-2. Enter the combination of alphabetic and numeric characters to fulll the password
strength. requirement. The default name for the camera administrator is “root”, and can
not be changed.

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Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.
You can use them in the password combination.
12-3. Another prompt will request for the password you just congured. Enter the password
and then you can start congure your camera and see the live view.

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13. With a live view on your computer, rotate, pan, or tilt the camera until you acquire an
optimal field of view.
0 ~ 350° 0 ~ 75°
0 ~ 350°

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T10
15. Install the dome cover.
2
1
14. Replace the desiccant from the inside of the dome cover.

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Hardware Reset
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
MicroSD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and
other preceding standard SD cards.
16. Remove the protective sheet from the dome cover.