Vivotek IB9387 Series User manual

User’s Manual
5MP • Outdoor • IP66/IP67 • IK10 • Day & Night • Remote Focus (T)
WDR Pro II • Smart Stream III • SNV II • 30M Smart IR
Bullet Network Camera
IB9387-H, IB9387-EH, IB9387-HT, IB9387-EHT
IB9387-LPR
Rev. 1.1

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2 - User's Manual
Table of Contents
Overview ....................................................................................................................................................................3
Revision History ..................................................................................................................................................... 4
Read Before Use.................................................................................................................................................... 4
Package Contents .................................................................................................................................................. 5
Symbols and Statements in this Document............................................................................................................ 5
Physical Description .............................................................................................................................................. 6
Hardware Installation ............................................................................................................................................. 8
Software Installation ............................................................................................................................................. 15
Installation of Optional Accessories...................................................................................................................... 23
Network Deployment ............................................................................................................................................ 26
Ready to Use........................................................................................................................................................ 27
Accessing the Network Camera ...........................................................................................................................30
Using Web Browsers............................................................................................................................................ 30
Using RTSP Players............................................................................................................................................. 33
Using 3GPP-compatible Mobile Devices.............................................................................................................. 34
Using VIVOTEK Recording Software ................................................................................................................... 35
Main Page................................................................................................................................................................36
Client Settings.........................................................................................................................................................41
Conguration...........................................................................................................................................................46
System > General settings ................................................................................................................................... 47
System > Homepage layout ................................................................................................................................ 49
System > Logs ..................................................................................................................................................... 52
System > Parameters .......................................................................................................................................... 54
System > Maintenance......................................................................................................................................... 55
Media > Image ................................................................................................................................................... 59
Media > Video ...................................................................................................................................................... 72
Media > Video ...................................................................................................................................................... 73
Media > Video ...................................................................................................................................................... 74
Media > Audio....................................................................................................................................................... 83
Network > General settings.................................................................................................................................. 85
Network > Streaming protocols .......................................................................................................................... 92
Network > SNMP (Simple Network Management Protocol)............................................................................... 102
Network > FTP ................................................................................................................................................... 103
Security > User accounts ................................................................................................................................... 104
Security > HTTPS (Hypertext Transfer Protocol over SSL) ..................................................................... 106
Security > Access List ...................................................................................................................................... 113
PTZ > PTZ settings ............................................................................................................................................ 119
Event > Event settings........................................................................................................................................ 123
Applications > Motion detection.......................................................................................................................... 137
Applications > DI and DO ................................................................................................................................. 138
Applications > Tampering detection ................................................................................................................... 139
Applications > Audio detection ......................................................................................................................... 140
Applications > Shock detection ......................................................................................................................... 142
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ............. 143

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Recording > Recording settings .............................................................................................................. 146
Local storage > SD card management..................................................................................................... 151
Local storage > Content management .....................................................................................................152
Appendix .................................................................................................................................................... 155
URL Commands for the Network Camera................................................................................................ 155
Technical Specications ........................................................................................................................... 371
Technology License Notice.......................................................................................................................373
Electromagnetic Compatibility (EMC).......................................................................................................374
Overview
The IB9387 series is a camera line to comes embedded with the Smart Motion Detection
feature. The Smart Motion detection, with Human detection and tunable time filter, can
eliminate the defects of traditional motion detection and facilitate the configuration at a
surveillance site.
To learn more about this feature, download its User Guide in:
http://download.vivotek.com/downloadfile/solutions/vadp/smart-motion-detection-manual_
en.pdf
A key feature in the Smart Motion detection is the Human detection. Based on a human
silhouette database and the rapid responses via an artificial neural network technology,
the Smart engine instantly recognizes human appearances in a video surveillance area.
Since humans are the objects of interest in the majority of video surceillance, the Human
detection feature enables users to quickly congure his installation.
With Human detection, light changes or swaying vegetation, vehicles passing by, or animal
activities in the scene are not taken as event triggers. Only human activities will trigger an
event. This helps reduce false alarms and the time and efforts for a camera conguration.
The IB9387 series is an outdoor bullet network camera capable of 2560 x 1944 resolution
at 30 fps. With the most updated VIVOTEK SNV and WDR Pro technology, the IB9387
series is capable of capturing the highest quality images in both low light and high contrast
environments.
The IB9387 series also offers the best in night time surveillance technology. By adopting
Smart IR II technology from VIVOTEK speed domes, the IB9387 IR illuminators now align
with the remote focus lens’ focus angle to provide the best IR image quality at any lens
setting. This feature optimizes IR intensity, reduces IR hotspots, and increases the IR
effective range up to 30 meters.

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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Revision History
■ Rev. 1.0: Initial release.
■ Rev. 1.1: Added information for IB9387-LPR.

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User's Manual - 5
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
WARNING:
1. IR lights emit from ths product.
2. Use appropriate shielding or eye protection.
Package Contents
■ IB9387 (w/o junction box)
■ L-wrench, desiccant bag, screws.
■ Sunshield and screws.
■ Quick Installation Guide & alignment sticker.
■ AM-719 Junction box (separately purchased).
IMPORTANT:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des
installations extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL,
avec une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
une alimentation limitée (LPS) certiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de
sécurité et de conformité relatives au pays d’utilisation.

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Sunshield
Lens
IR LEDs
Outer View
Inner View
Physical Description
64 GB
10
I
1
64 GB
10
I
1
IB9387-H, IB9387-EH
IB9387-HT, IB9387-EHT

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User's Manual - 7
Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
NOTE:
IMPORTANT:
The E model camera comes with an embedded heater and requires an 802.3at PoE
switch or 12V/24V 2A power.
1
2
3
4
6
5
8
7
10
LAN/PoE
100~240V
AC
ON
OFF
9
GE LAN GE LAN
802.3at
12/24V 1A or 2A
Operating
Temperature
Consumption & Power Input
-40ºC ~ 0ºC, heater
on
PoE 802.3at - max. 24W (PoE Plus mid-span or switch)
-40ºC ~ 0ºC, heater
on
DC 12V input - 2.5A
≥0ºC, heater off DC 12V input - 1A

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Hardware Installation
IMPORTANT:
If you plan to use the Human Detection feature, make sure you measure the height of your
camera. The height information is important for the accuracy of the video analytics results.
Some of the other perspective information are automatically collected by the onboard
S-sensor. The height information enables the horizontal and vertical keystone corrections
of the eld of view.
Installation
height
2 ~ 6m
0.5 ~ 1.5m
If you are installing the IB9387-LPR for vehicle access control, note below for the
appropriate installation position.

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User's Manual - 9
0002D10766AD
XXXXXX
1. Jot down the camera's MAC address for later reference.
2.Turn the front section of the camera counter-clockwise to remove the front section.
3.Install a MicroSD card.
64 GB
10
I
1
64GB
10
I
1
IB9387-H, IB9387-EH
IB9387-HT, IB9387-EHT

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4.Replace the desiccant bag on the side of the camera infrastructure.
5. Install the front section by turning it clock-wise until it is tightly fastened.
IB9387-H,
IB9387-EH
IB9387-HT,
IB9387-EHT

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User's Manual - 11
6. Install the sunshield.
icro
AU+
AU-
MIC P
MIC N
DO+ (5V)
DO-
DI+
DI-
7.If used, connect the DI/DO, or audio wires to the terminal connectors.

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9. Use the alignment sticker to drill mounting holes on the wall. If preferred, drill a routing
hole. Install the camera by hammer in the wall anchors and drive screws.
5.5 ~ 6.5mm
8.Pass an Ethernet cable through the waterproof cable gland components, and through the
rubber seal as shown below. Connect the Ethernet cable to the camera's RJ45 onnector.

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User's Manual - 13
1.5m
10. Use putties to seal the cable joints for water-proong. Connect the ground wire to a
grounded earth rod with a resistance smaller than 4Ω, with a section area larger than
25mm2, to a ground rod 1.5 meters into the ground.
You can also caulk the peripherals of the camera bracket if the junction box is not in
use.
The ground wire is user-supplied.
3M 2151 series

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Drip loop
It is also very important to route cables to form a drip loop. Leakage or moisture can
gather in condensation into water drops and run along the cable. A drip loop ensures no
water gets to the camera.

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User's Manual - 15
11. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a web console with the camera.
Browser
LAN
Shepherd
Software Installation
12. Install the Shepherd utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.

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12-1. Run the Shepherd utility.
12-2. The program will conduct an analysis of your network environment.
0002D1730202
IB8360-W 192.168.4.151 00-02-D1-73-02-02
IB9387-HT
Network Camera
Model No: IB9387-HT
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S
12-3. The program will search for all VIVOTEK network devices on the same LAN.
12-4. After a brief search, the installer window will prompt. Click on the MAC and model
name that matches the one printed on the product label. You can then double-click on
the address to open a management session with the Network Camera.

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Forceful Password Conguration
13. The first time you log in to the camera, the firmware will prompt for a password
conguration for security concerns.
13-1. Since your camera is used for the rst time, there is no password. Enter “root” as the
user name, and nothting for the password.
13-2. Enter the combination of alphabetic and numeric characters to fulll the password
strength. requirement. The default name for the camera administrator is “root”, and can
not be changed.

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Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.
You can use them in the password combination.
13-3. Another prompt will request for the password you just congured. Enter the password
and then you can start congure your camera and see the live view.

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1
2
3
15. According to the live view, adjust the shooting direction.
1
2
3
2
3
14. Loosen, but not completely remove, the retention screws on the wall-mount bracket to
adjust the camera’s shooting direction. You can pan, tilt, or rotate the camera.

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16. Tighten the retention screws when you are statisfied with the field of view.
The IB9387-H is a xed-lens model, and
does not support the Zoom and Auto Focus
function.
NOTE:
17. From a web console, open the firmware configuration page. Enter the Configuration >
Media > Image > Focus page. You will see a live stream on screen. If preferred, you
can zoom in on the scene. Use the “Perform Auto Focus” function to automatically tune
to a best image focus. Check the live view to ensure the image is in focus.
1
2
Conguration > Media > Image > Focus
The "T" models comes with a motorized
focus lens.