Vivotek IB9387-HT-A User manual

User’s Manual
2MP (IB9365) / 5MP (IB9387) • IP67 • IK10 • Day & Night • Smart Motion Detection •
Remote Focus • WDR Pro II • Smart Stream III • SNV II • 50M Smart IR • Shock Detection
Bullet
Network Camera
IB9387-HT-A, IB9387-EHT-A
IB9365-HT-A, IB9365-EHT-A
Rev. 1.0

VIVOTEK
2 - User's Manual
Table of Contents
Overview ....................................................................................................................................................................3
Revision History ..................................................................................................................................................... 4
Read Before Use.................................................................................................................................................... 4
Package Contents .................................................................................................................................................. 7
Symbols and Statements in this Document............................................................................................................ 7
Physical Description .............................................................................................................................................. 8
Hardware Installation............................................................................................................................................ 11
Software Installation ............................................................................................................................................. 19
Network Deployment ............................................................................................................................................ 26
Ready to Use........................................................................................................................................................ 27
Accessing the Network Camera ...........................................................................................................................30
Using Web Browsers............................................................................................................................................ 30
Using RTSP Players............................................................................................................................................. 33
Using 3GPP-compatible Mobile Devices.............................................................................................................. 34
Using VIVOTEK Recording Software ................................................................................................................... 35
Main Page................................................................................................................................................................36
Client Settings.........................................................................................................................................................41
Conguration...........................................................................................................................................................46
System > General settings ................................................................................................................................... 47
System > Homepage layout ................................................................................................................................ 49
System > Logs ..................................................................................................................................................... 52
System > Parameters .......................................................................................................................................... 55
System > Maintenance......................................................................................................................................... 56
Media > Image ................................................................................................................................................... 60
Media > Video ...................................................................................................................................................... 74
Media > Video ...................................................................................................................................................... 75
Media > Video ...................................................................................................................................................... 76
Media > Audio....................................................................................................................................................... 85
Network > General settings.................................................................................................................................. 87
Network > Streaming protocols .......................................................................................................................... 94
Network > SNMP (Simple Network Management Protocol)................................................................. 104
Network > FTP ................................................................................................................................................... 105
Bonjour ............................................................................................................................................................... 106
Security > User accounts ................................................................................................................................... 107
Security > HTTPS (Hypertext Transfer Protocol over SSL) ....................................................... 109
Security > Access List ...................................................................................................................................... 116
PTZ > PTZ settings ............................................................................................................................................ 122
Event > Event settings........................................................................................................................................ 126
Applications > Motion detection.......................................................................................................................... 140
Applications > Smart VCA.................................................................................................................................. 141
Applications > DI and DO ................................................................................................................................. 142
Applications > Tampering detection ................................................................................................................... 143
Applications > Audio detection ......................................................................................................................... 144
Applications > Shock detection ......................................................................................................................... 146

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User's Manual - 3
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ...147
Recording > Recording settings .............................................................................................................. 150
Local storage > Storage management .....................................................................................................155
Storage > Content management ..............................................................................................................158
Appendix .................................................................................................................................................... 161
URL Commands for the Network Camera................................................................................................161
Technology License Notice....................................................................................................................... 425
Electromagnetic Compatibility (EMC).......................................................................................................426
Overview
The IB9387 and 9365 series is a camera line to come embedded with the Smart Motion
Detection feature. The Smart Motion detection, with Human detection and tunable time
lter, can eliminate the defects of traditional motion detection and facilitate the conguration
at a surveillance site.
To learn more about this feature, download its User Guide in:
http://download.vivotek.com/downloadfile/solutions/vadp/smart-motion-detection-manual_
en.pdf
A key feature in the Smart Motion detection is the Human detection. Based on a human
silhouette database and the rapid responses via an artificial neural network technology,
the Smart engine instantly recognizes human appearances in a video surveillance area.
Since humans are the objects of interest in the majority of video surceillance, the Human
detection feature enables users to quickly congure his installation.
With Human detection, light changes or swaying vegetation, vehicles passing by, or animal
activities in the scene are not taken as event triggers. Only human activities will trigger an
event. This helps reduce false alarms and the time and efforts for a camera conguration.
The 9365 series is an outdoor network camera capable of 1920 x 1080 resolution at 60
fps. With the most updated VIVOTEK SNV and WDR Pro technology, the 9365 series
is capable of capturing the highest quality images in both low light and high contrast
environments. The IB9387 features a 5MP resolution.
The 9387 and 9365 series also offers the best in night time surveillance technology. By
adopting Smart IR II technology from VIVOTEK speed domes, the IR illuminators now
align with the remote focus lens’ focus angle to provide the best IR image quality at any
lens setting. This feature optimizes IR intensity, reduces IR hotspots, and increases the IR
effective range up to 50 meters.

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4 - User's Manual
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Revision History
■ Rev. 1.0: Initial release.
IMPORTANT:
1. Please contact VIVOTEK's certied dealers for power adapters.
2. Installation and maintenance service should only be performed by qualied technicians.
3. If powered by a power adapter, the adapter should be properly grounded.
4. The power cord must be connected to a socket or outlet with a ground connection.
Caution! Hot surface! Do not touch.

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User's Manual - 5
NOTE:
Camera Hardware Preventative Maintenance:
1. Visual inspection of all major components including accessories, cabling and
connections where accessible for signs of deterioration or damage.
2. Check and clean cameras, lenses and housings inside and out as needed.
• Please do not scratch, damage, or leave ngerprints on the dome/front cover and/or
lens because this may decrease image quality.
• For general cleaning of dirty areas, it is suggested to use compressed air to remove
dust and/or other debris in order not to damage the on-board components.
• In order to clean oil stains, it is recommended to use a spray-type decomposing cleaner
(absolutely avoid reciprocating wipes on the surface). After the oil has decomposed,
spray it with water, dry with air, and/or absorb water with a cotton cloth or a soft cloth
(dab, please avoid wiping).
• Do not use harsh detergents, gasoline, benzene or acetone, etc. to clean as they may
deform or cause damage to the product. Also, excessive cleaning could damage the
surface.
3. Check images for correct field of view (pan, tilt and zoom focus) and adjust as
necessary.
4. Check and replace the Micro SD memory card as needed.
• Stop edge recording before removing the Micro SD memory card.
• Make sure that the Micro SD memory card is right side up and do not insert it with
force, otherwise it may be damaged.
• When it is raining or the humidity is high, insertion or ejection of the Micro SD memory
card is not recommended.
5. Disassembly of the dome/front cover carries the risk of internal dew condensation, so
please remember to replace the desiccant bags on the inside of the cameras before
reassembly.
6. Check that the camera view has not been blocked by obstacles and that you can see
the property perimeter clearly.
7. Make sure the interiors of cameras and accessories, like mounting kits and/or
enclosures, are clean and dry.
8. Make sure cameras are securely attached to the wall/ceiling/mounting kits.

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IMPORTANT:
For some customers who already have their own web site or web control application, the
Network Camera/Video Server can be easily integrated through URL syntax. This section
specifies the external HTTP-based application programming interface. The HTTP-based
camera interface provides the functionality to request a single image, control camera
functions (PTZ, output relay etc.), and get and set internal parameter values. The image
and CGI-requests are handled by the built-in Web server.
• To send URL commands in the address bar of your web browser, please remember to
disable the Cross-Site Request Forgery (CSRF) protection in Conguration > Security
> Miscellaneous.
• For up-to-date documentation of URL commands, please go to VIVOTEK’s website,
register an account with a business mail address and submit for authorization for SDK
in Support > Downloads > SDK.
• For any further technical support, please contact our technical support department.

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User's Manual - 7
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
WARNING:
1. IR lights emit from ths product.
2. Use live view to verify if the IR lights are on in the night mode.
Package Contents
■ IB9387 or IB9365
■ Desiccant bag, screws, L wrench.
■ Quick Installation Guide.
■ Waterproof cable gland.
IMPORTANT:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des
installations extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL,
avec une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
une alimentation limitée (LPS) certiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de
sécurité et de conformité relatives au pays d’utilisation.

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IR LEDs
Outer View
Physical Description
Lens
Many copper coated aluminum (CCA) and other non-standard conductors cabling products
are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA products
especially when cascading PoE cameras. It is a must to use Ethernet cables compliant
with the 3P/ETL standard.
IMPORTANT:

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User's Manual - 9
Inner View
Reset button
MicroSD card slot
LEDs

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Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
M Manual focus lens
NOTE:
IMPORTANT:
The E model camera comes with an embedded heater and requires an 802.3at PoE
switch.
1
2
3
4
6
5
8
7
10
LAN/PoE
100~240V
AC
ON
OFF
9
GE LAN GE LAN
802.3af or 802.3at
Operating Temperature Consumption & Power Input
-40ºC ~ 0ºC, heater on PoE 802.3at - max. 25W (PoE Plus mid-span or switch)
-40ºC ~ 0ºC, heater on DC 12V input - 20.4W, 1.7A
-40ºC ~ 0ºC, heater on AC 24V input 50~60Hz - 22W, 1.67A
≥0ºC, heater off PoE: 12.95W (37V~57V, 0.33A~0.22A); DC 12V input - 10.8W, 0.9A;
AC 24V -12.5W, 0.86A.
IB9365

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User's Manual - 11
Hardware Installation
0002D10766AD
XXXXXX
1.Jot down the camera's MAC address for later reference.
IMPORTANT:
If you plan to use the Human Detection feature, make sure you measure the installation
height of your camera. The height information is important for the accuracy of the video
analytics results. Some of the other perspective information are automatically collected by
the onboard S-sensor. The height information enables the horizontal and vertical keystone
corrections of the eld of view. Measure the distance between camera lens and the
ground.
Installation
height
Measured to the
approx. lens position.
Not to the ceiling.

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2.Open the camera canister by turning the outer half counter-clockwise.
3.Install a MicroSD card if onboard storage is preferred.
64 GB
10
I
1

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4. Replace the desiccant bag inside the canister.
5. Install the canister cover by aligning and turning it clock-wise. There are alignment
marks on the canister.

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7. Use the alignment sticker to drill mounting holes on the wall, and install the conduit box.
6. Install the sunshield. The position of sunshield can be adjusted.

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User's Manual - 15
8. Remove the plastic plug from the bottom of the conduit box if you want to install a
conduit to box.
OR
3/4”
9. Route cables through the conduit. You can also install the conduit to the hole in the
center.

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10. Attach the safety tether to the bottom of the camera.
icro
DI2-
DI2+
DO2-
DO2+
AC24V
AC24V
DC+
DC-
icro
DI1-
DI1+
DO1-
DO1+
MIC-
MIC+
AU-
AU+
11. Shown below are the pinouts of the DI/DO terminals.

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User's Manual - 17
5.5 ~ 6.5mm
12. Install the components of the Ethernet cable gland to an Ethernet cable.
Use putties to seal the connections of every back-end cables.

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Browser
LAN
Shepherd
14. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a web console with the camera.
x4
13. Install the camera to the box by driving 4 hex socket screws.

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User's Manual - 19
Software Installation
15. Install the Shepherd utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.
15-1. Run the Shepherd utility.
15-2. The program will conduct an analysis of your network environment.

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0002D1730202
IB8360-W 192.168.4.151 00-02-D1-73-02-02
IB9389-HT
Network Camera
Model No: xxxxxxx
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S
15-3. The program will search for all VIVOTEK network devices on the same LAN.
15-4. After a brief search, the installer window will prompt. Click on the MAC and model
name that matches the one printed on the product label. You can then double-click on
the address to open a management session with the Network Camera.