Vivotek SD8362E User manual

SD8362ESD8362E
20x Zoom • 2MP • Full HD • WDR Pro
Rev. 1.1

VIVOTEK
2 - User's Manual
Table of Contents
Revision History ......................................................................................................................................3
Overview.......................................................................................................................................................4
Read Before Use.....................................................................................................................................5
Package Contents ...................................................................................................................................5
Physical Description ................................................................................................................................6
Installation ....................................................................................................................................................8
Hardware Installation...............................................................................................................................8
Network Deployment .............................................................................................................................10
Software Installation ..............................................................................................................................12
Ready to Use.........................................................................................................................................13
Accessing the Network Camera .................................................................................................................14
Using Web Browsers.............................................................................................................................14
Using RTSP Players..............................................................................................................................16
Using 3GPP-compatible Mobile Devices...............................................................................................17
Using VIVOTEK Recording Software ....................................................................................................18
Main Page ..................................................................................................................................................19
Client Settings ............................................................................................................................................24
Conguration ..............................................................................................................................................26
System > General settings ....................................................................................................................27
System > Homepage layout .................................................................................................................29
System > Logs ......................................................................................................................................32
System > Parameters ...........................................................................................................................33
System > Maintenance..........................................................................................................................34
Security > User Account........................................................................................................................38
Security > HTTPS (Hypertext Transfer Protocol over SSL) ........................................................39
Security > Access List .........................................................................................................................44
Network > General settings...................................................................................................................49
Network > Streaming protocols ...........................................................................................................57
Network > SNMP (Simple Network Management Protocol) ..............................................66
Media > Image ....................................................................................................................................67
Media > Video .......................................................................................................................................77
Media > Audio........................................................................................................................................81
PTZ > PTZ settings ..............................................................................................................................82
Event > Event settings ..........................................................................................................................85
Applications > Motion detection.............................................................................................................98
Applications > DI and DO ..................................................................................................................101
Applications > Audio detection ..........................................................................................................102
Recording > Recording settings .........................................................................................................104
Local storage > SD card management................................................................................................109

VIVOTEK
User's Manual - 3
Local storage > Content management ............................................................................................................... 110
Appendix ................................................................................................................................................................. 112
URL Commands for the Network Camera.......................................................................................................... 112
Technical Specications ..................................................................................................................................... 190
Technology License Notice................................................................................................................................. 191
Electromagnetic Compatibility (EMC)................................................................................................................. 192
Revision History
Rev. 1.0: Initial release.
Rev. 1.1: Removed the incorrect SoC information from Technical Specications.

VIVOTEK
4 - User's Manual
Overview
VIVOTEK SD8362E is a high performance day/night speed dome network cameras suitable
for professional outdoor surveillance applications. The IP66-rated housing protects the camera
body against rain and dust and the wide temperature range ensures operation under extreme
weather conditions. It is especially suitable for monitoring wide open indoor/outdoor spaces
such as airports, highways, and parking lots where high-level reliability and precision are always
required.
The SD8362E supports high-performance H.264/MPEG-4/MJPEG compression technology
and offers extra smooth video quality with resolution up to 60fps @ 720p and 30fps @ 1080p.
Adopting 20x optical zoom lens, the SD8362E is able to capture details at top-notch quality.
Boasting WDR Pro technology, the SD8362E can also cope with challenging lighting conditions
and generate image quality similar to the capabilities of the human eye. With sophisticated pan/
tilt mechanism, the camera provides fast, precise movement with continuous 360-degree pan
and 90-degree tilt. Users can easily control the lens position via a mouse or a joystick to track
the object of interest and set up to 128 preset positions for patrolling.
As with all VIVOTEK true day/night cameras, the SD8362E features a removable IR-cut lter,
maintaining clear images 24 hours a day. The built-in SD/SDHC card slot offers a convenient
and portable storage option to prevent data loss in case of network disconnection. With other
advanced features such as audio detection, 802.3at compliant PoE Plus and 60fps high
quality video, the SD8362E is the best choice for the most demanding outdoor surveillance
applications.

VIVOTEK
User's Manual - 5
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera is not
only a high-performance web-ready camera but can also be part of a exible surveillance system. It is
the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for
its intended use.
It is important to rst verify that all contents received are complete according to the Package Contents
listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is
installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to
faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic
networking knowledge. It is designed for various applications including video sharing, general security/
surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and
ensure proper operations. For creative and professional developers, the URL Commands of the Network
Camera section serves as a helpful reference to customizing existing homepages or integrating with the
current web server.
Package Contents
■ SD8362E
■ Black Cover / Dome Cover
■ Power Adapter (optional)
■ Wall Mount Bracket
■ O-ring and Screws / Alignment Sticker
■ Metal Ring / Silica Gel
■ RJ45 Female/Female Coupler
■ Quick Installation Guide
■ Warranty Card
■ Software CD

VIVOTEK
6 - User's Manual
Physical Description
Reset Button
Lens
Status LEDs
SD Card Slot
GND
DO2-
DO1-
DO+
GND
D13
D12
D11
GND
DO2-
DO1-
DO+
GND
D13
D12
D11
Ethernet 10/100 RJ45
Plug
Audio Out (green)
Microphone In (pink)
Power Cord Socket
(black)
General I/O Terminal
Block
Ground

VIVOTEK
User's Manual - 7
Status LED
Item LED status Description
1 Steady red Power on and system booting
Red LED off Power off
2 Steady red & Green blinking every 1 sec. Network normal (heartbeat)
Steady red & Green LED off Network failed
3 Steady red & Green LED blilnking every 2 sec. Audio mute (heartbeat)
4Red blinking every 0.15 sec. & Green blinking
every 1 sec.
Upgrading rmware
5Red blinking every 0.15 sec. & Green blinking
every 0.15 sec.
Restoring default
Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes
resetting the system can return the camera to normal operation. If the system problems remain
after reset, restore the factory settings and install again.
Reset: Press and release the recessed reset button with a paper clip or thin object. Wait for the
Network Camera to reboot.
Restore: Press and hold the recessed reset button for a while to restore. Note that all settings
will be restored to factory default.
SD/SDHC Card Capacity
This network camera is compliant with SD/SDHC 32GB and other preceding standard SD cards.
DI/DO Diagram
Please refer to the following illustration for the connection method.
12V
+12V
Digital output
PIN 1
Power+12V
PIN 2
Digital input
PIN 3
Ground
PIN 4

VIVOTEK
8 - User's Manual
Installation
Hardware Installation
1
2
3
56
789
10
Silica gel
Silica gel
4
Mounting the Network Camera
1. Attach the alignment sticker to the wall.
2. Drill four pilot holes into the wall.
3. Attach the smoked dome cover to the Network Camera using the supplied four black screws.
4. Stick the supplied two pieces of silica gel symmetrically to the inner side of the dome cover.
Then place the metal ring into the dome cover to x the silica gel.
5. Fix the dome cover to the Network Camera and secure it by rotating it clockwise.
6. Loosen the three screws on the front opening of the wall mount bracket.
7. Place the O-ring on the front opening of the wall mount bracket.
8. Feed the cables through the front opening of the wall mount bracket and pull them from wall
outlet.
9. Attach the Network Camera to the wall mount bracket by tightening the three screws you
previously removed.
10. Fasten the wall mount bracket to the pre-drilled holes on the wall.
IMPORTANT!
The supplied L-type hex wrenches
are exclusively designed to match the
camera''s screws. Keep them for future
use. Do not discard the wrenches.

VIVOTEK
User's Manual - 9
GND
DO2-
DO1-
DO+
GND
D13
D12
D11
P
OWE
RC
OLLIS
ION
LINK
RE
CEIVE
PARTITION
12345
1. If you have external devices such as sensors and alarms, connect them to the general I/O
terminal block.
2. Use the supplied RJ45 female/female coupler
to connect the Network Camera to a switch.
Use Category 5 Cross Cable when Network
Camera is directly connected to a PC.
GND
DO2-
DO1-
DO+
GND
DI3
DI2
DI1
(AC 24V 3.5A) Power Adapter
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
GND
DO2-
DO1-
DO+
GND
D13
D12
D11
When using a non-PoE switch
Use a PoE Plus power injector to connect between the Network Camera and a non-PoE switch.
Non-PoE Switch
PoE Plus Power Injector
3. Connect the power cable from the
Network Camera to a power outlet.
Power over Ethernet (PoE 802.3at)
General Connection (without PoE)
GND: Ground
DO2: Digital Output 2
DO1: Digital Output 1
DO+: Digital Outupt (DC12V)
GND: Ground
DI3: Digital Input 3
DI2: Digital Input 2
DI1: Digital Input 1

VIVOTEK
10 - User's Manual
Network Deployment
Setting up the Network Camera over the Internet
There are several ways to set up the Network Camera over the Internet. The rst way is to set
up the Network Camera behind a router. The second way is to utilize a static IP. The third way is
to use PPPoE.
Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 12 for
details.
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ Secondary HTTP port
■ RTSP port
■ RTP port for audio
■ RTCP port for audio
■ RTP port for video
■ RTCP port for video
If you have changed the port numbers on the Network page, please open the ports accordingly
on your router. For information on how to forward ports on the router, please refer to your
router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 49 for details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
LAN (Local Area Network)
Router IP address : 192.168.0.1
WAN (Wide Area Network )
Router IP address : from ISP
Cable or DSL Modem
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
Internet

VIVOTEK
User's Manual - 11
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN on page 49 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 49 for details.

VIVOTEK
12 - User's Manual
Software Installation
Installation Wizard 2 (IW2), free-bundled software included on the product CD, helps you set up
your Network Camera on the LAN.
1. Install IW2 under the Software Utility directory from the software CD.
Double click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the main installer window will prompt. Double-click on the MAC and
model name which matches the product label on your device to connect to the Network
Camera via a web browser.
0002D1730202
00-02-D1-73-02-02 192.168.5.151 IP8362
Installation
Wizard 2
IW
2
Network Camera
Model No: IP8362
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S

VIVOTEK
User's Manual - 13
Ready to Use
1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.
IMPORTANT!
• Currently the Network Camera utilizes 32-bit ActiveX plugin. You CAN NOT open a
management/view session with the camera using a 64-bit IE browser.
• If you encounter this problem, try execute the Iexplore.exe program from C:\
Windows\SysWOW64. A 32-bit version of IE browser will be installed.
• On Windows 7, the 32-bit explorer browser can be accessed from here: C:\Program
Files (x86)\Internet Explorer\iexplore.exe

VIVOTEK
14 - User's Manual
Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access to the Network Cameras on the LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft®Internet Explorer, Mozilla Firefox, or Netscape).
2. Enter the IP address of the Network Camera in the address eld. (A temporary IP will be
generated for the camera. Find it in your Network Neighborhood). Press Enter.
3. Live video will display in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will pop up as
shown below. Follow the instructions to install the required plug-in on your computer.
NOTE:
For Mozilla Firefox or Netscape users, your browser will use Quick Time to stream live
video. If you do not have Quick Time on your computer, please download Quick Time
from Apple Inc's website, and then launch your web browser.

VIVOTEK
User's Manual - 15
► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera.
For more information about how to enable password protection, please refer to Security on
page 38.
► If you see a dialog box indicating that your security settings prohibit running ActiveX®
Controls, please enable the ActiveX®Controls for your browser.
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX®controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX®control. Follow the instructions to
complete installation.

VIVOTEK
16 - User's Manual
Using RTSP Players
To view the H.264/MPEG-4 streaming media using RTSP players, you can use one of the
following players that support RTSP streaming.
Quick Time Player
Real Player
VLC media player
mpegable Player
pvPlayer
As most ISPs and players only allow RTSP streaming through port number 554, please set the
RTSP port to 554. For more information, please refer to RTSP Streaming on page 58.
For example:
4. The live video will be displayed in your player.
For more information on how to configure the RTSP access name, please refer to RTSP
Streaming on page 58 for details.
1. Launch the RTSP player.
2. Choose File > Open URL. An URL dialog box will pop up.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for
stream1 or stream2>
rtsp://192.168.5.151:554/live.sdp
Video 16:38:01 2011/03/25

VIVOTEK
User's Manual - 17
Using 3GPP-compatible Mobile Devices
To view the streaming media through 3GPP-compatible mobile devices, make sure the Network
Camera can be accessed over the Internet. For more information on how to set up the Network
Camera over the Internet, please refer to Setup the Network Camera over the Internet on page
10.
To utilize this feature, please check the following settings on your Network Camera:
1. Because most players on 3GPP mobile phones do not support RTSP authentication, make
sure the authentication mode of RTSP streaming is set to disable.
For more information, please refer to RTSP Streaming on page 58.
2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.
Please set the video and audio streaming parameters as listed below.
For more information, please refer to Stream settings on page 77.
Video Mode MPEG-4
Frame size 176 x 144
Maximum frame rate 5 fps
Intra frame period 1S
Video quality (Constant bit rate) 40kbps
Audio type (GSM-AMR) 12.2kbps
3. As most ISPs and players only allow RTSP streaming through port number 554, please set
the RTSP port to 554. For more information, please refer to RTSP Streaming on page 58.
4. Launch the player on the 3GPP-compatible mobile devices (ex. Real Player).
5. Type the following URL commands into the player.
The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming
access name for stream 3>.
For example:
rtsp://192.168.5.151:554/live.sdp

VIVOTEK
18 - User's Manual
Using VIVOTEK Recording Software
The product software CD also contains recording software, allowing simultaneous monitoring
and video recording for multiple Network Cameras. Please install the recording software; then
launch the program to add the Network Camera to the Channel list. For detailed information
about how to use the recording software, please refer to the user’s manual of the software or
download it from http://www.vivotek.com.

VIVOTEK
User's Manual - 19
Main Page
This chapter explains the layout of the main page. It is composed of the following sections:
VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, and Live Video
Window.
VIVOTEK INC. Logo
Click this logo to visit the VIVOTEK website.
Host Name
The host name can be customized to t your needs. For more information, please refer to System on page 27.
Camera Control Area
Video Stream: This Network Camera supports multiple streams (stream 1 ~ 4) simultaneously. You can
select either one for live viewing. For more information about multiple streams, please refer to page 77
for detailed information.
Digital Output: Click to turn the digital output device on or off.
PTZ Control Panel:
Live View Window
Host Name
VIVOTEK INC.
Logo
Camera Control
Area
Configuration
Area
Resize Buttons
Hide Button
Left
Down
Zoom Out
Focus Near
Start to Auto Patrol
Start to Auto Pan
Stop Auto Panning/patrolling
Return to Home Position
Right
Up
Zoom In
Focus Far Auto Focus

VIVOTEK
20 - User's Manual
Pan: Click this button to start the auto pan (360° continuous rotation).
Stop: Click this button to stop the Auto Pan and Auto Patrol functions.
Patrol: Once the Administrator has determined the list of preset positions, click this button to command
the camera to patrol among those positions on the Patrol List. The Network Camera will patrol
continuously. For more information, please refer to Camera Control on page 65.
Pan /Tilt /Zoom /Focus speed: Adjust the speed of Pan/ Tilt/ Zoom/ Focus:
Note that mouse screen control is also supported. You can refer to page 82 for related information.
Conguration Area
Client Settings: Click this button to access the client setting page. For more information, please refer to
Client Settings on page 24.
Conguration: Click this button to access the conguration page of the Network Camera. It is suggested
that a password be applied to the Network Camera so that only the administrator can configure the
Network Camera. For more information, please refer to Conguration on page 26.
Language: Click this button to choose a language for the user interface. Language options are available
in: English, Deutsch, Español, Français, Italiano, 日本語, Português, 簡体中文, and 繁體中文. You can
also change a language on the Conguration page; please refer to page 26.
Hide Button
You can click the hide button to hide the control panel or display the control panel.
Resize Buttons
:
Click the Auto button, the video cell will resize automatically to t the monitor.
Click 100% is to display the original homepage size.
Click 50% is to resize the homepage to 50% of its original size.
Click 25% is to resize the homepage to 25% of its original size.
Go to
If you have preset PTZ positions, these positions will be available in the Go to menu. Please refer to
page 82 for more information.
Pan speed Tilt speed Zoom speed Focus speed
-5 -5 -5 -5 Slower
Faster
-4 -4 -4 -4
-3 -3 -3 -3
-2 -2 -2 -2
-1 -1 -1 -1
0000
1111
2222
3333
4444
5555