Vololink VoloAccess User manual

3G+ Convergent Wireless Terminal
Voice SMS Data
USER MANUAL

VoloAccess™User Manual
Copyright © Vololink Pty Ltd 2006-2010 V1.43 July 2010 Page 1 of 78
TABLE OF CONTENTS
Safe and Efficient Use...........................................................................................................................4
Radio Frequency Energy......................................................................................................................4
Electronic Devices ................................................................................................................................4
About the VoloAccess ..........................................................................................................................5
Voice Services.....................................................................................................................................5
Internet Services..................................................................................................................................5
SMS Services ......................................................................................................................................5
Getting Started ......................................................................................................................................6
How to use this Manual ........................................................................................................................6
Conventions used in this Manual........................................................................................................6
VoloAccess variants covered by this Manual....................................................................................6
Installing the SIM (Subscriber Identity Module).................................................................................7
Removing the SIM .................................................................................................................................8
VoloAccess Connections .....................................................................................................................8
Front Panel Connections.....................................................................................................................9
WiFi Protected Setup (WPS)...............................................................................................................9
WPS button..........................................................................................................................................9
Resetting the VoloAccess....................................................................................................................9
VoloAccess Indicators........................................................................................................................10
Power Supply.....................................................................................................................................10
Mobile Network Connection...............................................................................................................10
Received Signal Strength..................................................................................................................10
Wireless Local Area Network (WLAN)...............................................................................................10
Local Area Network (LAN).................................................................................................................11
Wide Area Network (WAN)................................................................................................................11
Phone 1 / Phone 2.............................................................................................................................11
Power up sequence...........................................................................................................................11
Setting up the VoloAccess.................................................................................................................12
VoloAccess Location .........................................................................................................................12
Recommendations:............................................................................................................................12
Mounting Position ..............................................................................................................................12
Connecting the VoloAccess to a Computer .....................................................................................13
Preparation ........................................................................................................................................13
Checking the Connection...................................................................................................................14
Signal Strength Indicator ...................................................................................................................15
Voice Services (Voice enabled models only) ...................................................................................15
Admin ...................................................................................................................................................16
APN (Access Point Name)..................................................................................................................16
The Test Button.................................................................................................................................16
WAN......................................................................................................................................................17
3G Embedded....................................................................................................................................18
Power-on PIN Lock............................................................................................................................20
Change PIN .......................................................................................................................................21
PUK....................................................................................................................................................22
Failover..............................................................................................................................................23
Dynamic DNS ....................................................................................................................................29
LAN .......................................................................................................................................................30
View Leases ......................................................................................................................................31
Settings..............................................................................................................................................31
UPnP™ ..............................................................................................................................................32
Static DHCP.......................................................................................................................................32
VPN....................................................................................................................................................33
Port Forward......................................................................................................................................34

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WiFi.......................................................................................................................................................35
Configuring WiFi................................................................................................................................35
WiFi Access Control ..........................................................................................................................37
WPS (WiFi Protected Setup).............................................................................................................38
PIN Method........................................................................................................................................38
PBC Method ......................................................................................................................................39
Configuring Wireless Networking on your computer.........................................................................40
Telephone.............................................................................................................................................43
Telephone Settings............................................................................................................................43
Default Dial ........................................................................................................................................43
Telephone Supplementary Services..................................................................................................44
Call Divert ..........................................................................................................................................44
Call Barring........................................................................................................................................45
Configuring Supplementary Services using the Phone Keypad....................................................46
Introduction........................................................................................................................................46
Table of Supplementary Phone Services..........................................................................................47
Cancelling a Command .....................................................................................................................48
Command Success/Failure Indication...............................................................................................48
System..................................................................................................................................................49
Accessing Admin Remotely...............................................................................................................50
Setting the Date and Time.................................................................................................................50
Updating the VoloAccess Firmware ..................................................................................................52
Save/Restore Configuration...............................................................................................................53
Event Log.............................................................................................................................................54
Factory Defaults ..................................................................................................................................55
Restarting the VoloAccess.................................................................................................................56
SMS Services.......................................................................................................................................57
Reply to an SMS message................................................................................................................57
Forward an SMS message................................................................................................................57
Delete an SMS message...................................................................................................................57
Creating a new SMS message..........................................................................................................58
Adding new entries to the Contacts page..........................................................................................58
Editing an entry in the Contacts list ...................................................................................................59
Deleting an entry in the Contacts list.................................................................................................59
Saving a Draft Copy of a Message....................................................................................................60
Sent Messages..................................................................................................................................61
Troubleshooting..................................................................................................................................62
Indicators ...........................................................................................................................................63
Telephone (Voice enabled models only) ...........................................................................................64
SIM.....................................................................................................................................................64
Administration Web page...................................................................................................................64
Unable to Access Admin....................................................................................................................65
Connectivity Problems.......................................................................................................................65
No Internet Access ............................................................................................................................67
Voice/Data Problems.........................................................................................................................68
LAN Problems....................................................................................................................................68
Supplementary Telephone Features (Voice enabled models only) ..................................................69
Advanced Data Features...................................................................................................................70
Port Forward......................................................................................................................................70
VPN....................................................................................................................................................70
Time Server .......................................................................................................................................70
VoloAccess fails to start normally......................................................................................................70
WiFi Problems ...................................................................................................................................71
Glossary...............................................................................................................................................72
Technical Specification ......................................................................................................................76
Appendix..............................................................................................................................................77
Federal Communication Commission Interference Statement..........................................................77

VoloAccess™User Manual
Copyright © Vololink Pty Ltd 2006-2010 V1.43 July 2010 Page 3 of 78
COPYRIGHT NOTICE
This document has been prepared and written by Vololink Pty Ltd, and is copyright. Other than for
the purposes of and subject to the conditions prescribed under the Copyright Act, no part of it may
in any form or by any means (electronic, mechanical, micro copying, photocopying, recording or
otherwise) be reproduced, stored in a retrieval system or transmitted without prior written
permission from Vololink Pty Ltd. Product or company names are trademarks or registered
trademarks of their respective holders.

VoloAccess™User Manual
Copyright © Vololink Pty Ltd 2006-2010 V1.43 July 2010 Page 4 of 78
Safe and Efficient Use
Note: please read this information before using your VoloAccess.
Save this user manual as it contains important safety information and operating instructions.
●The VoloAccess is intended for indoor use only.
●The VoloAccess must not be connected to telephone cabling that leaves the building.
●Use only the supplied AC adaptor.
●Should it be necessary please return the VoloAccess to your supplier for repair. There are no user
serviceable parts inside.
●If the base is used, ensure the main unit is securely located on the base.
Radio Frequency Energy
Your VoloAccess is both a radio transmitter and receiver. When the VoloAccess is turned on, it receives
and transmits RF (Radio Frequency) energy. The system that handles your call when you are using your
VoloAccess controls the power level at which your VoloAccess transmits.
All VoloAccess terminals are designed to operate within the limits for exposure to RF energy set by national
authorities and international health agencies. These limits are verified by SAR (Specific Absorption Rate)
measurements; which are usually performed on products that are intended for use at the ear. As the
VoloAccess is not intended to be used close to the human body SAR measurements are not applicable to
the VoloAccess.
Electronic Devices
Most modern electronic equipment, for example equipment in hospitals and cars, is shielded from the
effects of RF energy. However, certain electronic equipment is not, so the RF energy from the VoloAccess
may affect some electronic equipment, therefore:
●Do not use your VoloAccess near medical equipment without requesting permission.
●Do not use your VoloAccess in airplanes.
●Pacemaker patients should be aware that the use of a VoloAccess close to a pacemaker may cause
the pacemaker to malfunction.
●Some hearing aids might be disturbed if placed very close to the VoloAccess.
Electrical devices connected to the same AC power outlet that is used by the VoloAccess may generate
excessive interference to the VoloAccess.

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About the VoloAccess
The VoloAccess Convergent Wireless Terminal is the equivalent of an Internet connection and (on voice
enabled models) a phone line combined. Telephone handsets and computer equipment can be connected
to the VoloAccess in the normal way using standard connectors.
The VoloAccess Convergent Wireless Terminal is a wireless voice and high speed data access point for
use over HSPA or HSPA+ capable UMTS networks. The VoloAccess provides both voice and advanced
wireless services, such as wireless broadband Internet services in areas where conventional telephone
lines either do not exist or are too far from the nearest xDSL enabled exchange. Using the VoloAccess also
offers a convenient and cost effective alternative to wireline connections for voice and high speed data
services, when mobility is important. Standard telephone, SMS and Internet connections are all
simultaneously available.
The VoloAccess enables simultaneous HSPA or HSPA+ data access for multiple users via the Ethernet
ports, or wirelessly using WiFi.
Once the VoloAccess has been connected and powered up, the following services are available:
Voice Services
Voice enabled models of the VoloAccess provide the equivalent of a PSTN or fixed line connection via the
3G mobile network. Just plug in a standard analogue handset, or an answering system with extension
handsets. The VoloAccess is compatible with most phones available on the market today that support tone
dialling. The VoloAccess does not support old devices that are capable of pulse dialling only.
Internet Services
The VoloAccess provides a true broadband solution with HSPA services enabled on the 3G network.
Connect your computer and you will be able to surf the Internet at speeds up to 7.2Mbps for HSPA version
and 21Mbps for HSPA+ version.
SMS Services
The VoloAccess is a 3G mobile device so you can receive and send SMS messages. On your computer
you can create, view and reply to SMS messages in the same way you would with any mobile phone.

VoloAccess™User Manual
Copyright © Vololink Pty Ltd 2006-2010 V1.43 July 2010 Page 6 of 78
Getting Started
The first step is to check that the VoloAccess package that you have purchased is complete.
The following is the packing list:
1 Getting Started Guide
1 VoloAccess
1 Base
1 Power Supply
1 Ethernet Cable
2 Antennas
1 CD (Contains the User Manual)
If any component is missing, please contact the retailer where you purchased the VoloAccess.
How to use this Manual
The manual is arranged in easy to follow sections. Use the Contents page to locate a particular topic.
Each section refers to its functionality as follows:
Voice How to use the VoloAccess as a Phone connection. (Voice enabled models only)
Internet How to use the VoloAccess as your Internet connection.
SMS How to use the VoloAccess to send and receive SMS messages.
As with computers, there is a lot of jargon and acronyms associated with wireless communications. To
make understanding this manual easier, a Glossary of Terms is included.
For the technically minded a full Specification Sheet is included at the end of this manual.
There is a Troubleshooting section to assist with any difficulties that you may have with the VoloAccess.
Conventions used in this Manual
A list has bullets in the left margin - the same bullets as used in this list.
An important note or warning has the icon in the left margin.
A suggestion or hint has the icon in the left margin.
Informational text has the icon in the left margin.
Emphasized text is displayed bold.
Critical text is displayed in bold bright red.
Hyperlinks are displayed in underlined blue.
VoloAccess variants covered by this Manual
VoloAccess Series
VA121V
VA122V
VA125
Max Downlink data rate
7.2Mbps
7.2Mbps
21.0Mbps
Max Uplink data rate
5.76Mbps
5.76Mbps
5.76Mbps
850/1900/2100MHz

900/2100MHz

850/900/1900/2100MHz

Two voice ports



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Installing the SIM (Subscriber Identity Module)
USIM (Universal Subscriber Identity Module) correctly describes the identity module used in 3G
mobile devices like the VoloAccess. However, SIM which is the identity module used in 2G mobile
devices is the term in common usage. For simplicity, the term SIM is used throughout this manual.
Before attempting to install the SIM, disconnect the power supply.
The SIM is installed in the side of the VoloAccess as follows:
Remove the side panel (the one without the Indicators on) by slipping a narrow object like a credit
card or a small screwdriver under the edge and gently prise it off to reveal the SIM compartment.
Latch ►
Press the cover latch and remove the cover to
reveal the SIM holder as shown in the next
image.
Gently slide the retainer in the OPEN direction.
(OPEN/LOCK is marked on the retainer)
Turn the retainer over to expose the SIM
slot. (the retainer is hinged)

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Slide the SIM into the retainer with the cut
corner positioned as shown.
The contact pads on the SIM should be
facing up ready to engage the connectors
in the base of the holder.
Turn the retainer over and slide in the LOCK
direction to secure the SIM in position.
Complete installing the SIM by:
replacing the SIM compartment cover, and
refitting the side panel.
Removing the SIM
Before attempting to remove the SIM, disconnect the power supply.
To remove the SIM simply perform the above steps in the reverse order.
VoloAccess Connections
The following image shows the rear panel of the VoloAccess and describes the purpose of each connection.
RESET
Reset button –Use a paper clip to reset the VoloAccess. See below for further information on
resetting the VoloAccess.
PHONE*
Phone ports –Connect a phone here (Voice enabled models only).
WAN
By default, the WAN port can be used as a LAN port. In this configuration the VoloAccess is a
five port switch. If the WAN port is configured to connect the VoloAccess to an external
modem for alternative WAN access, the VoloAccess is then a four port switch.
The WAN port can be disabled. See Operating Mode under Settings on the WAN
Ethernet page for further information.
LAN
Ethernet ports (LAN) –Connect locally attached computers here.
POWER
Power supply –Connect the power supply cable here. Use the adjacent switch to turn the
VoloAccess On/Off.
* The two phone ports on the VoloAccess share a common phone line. If two phones are connected to the
VoloAccess, the first handset lifted will get the line and can place a call. While a call is in progress, any
attempt to make a call from the second phone results in the busy signal. For inbound calls, both phones
ring –the first handset lifted will take the call; the other handset receives the busy signal.

VoloAccess™User Manual
Copyright © Vololink Pty Ltd 2006-2010 V1.43 July 2010 Page 9 of 78
Front Panel Connections
The following shows the front panel of the VoloAccess and describes the purpose of each connection.
WiFi Protected Setup (WPS) button and
indicator. Used for establishing WiFi
connection using WPS. See WPS for
further information.
USB port –Reserved for
future use.
WiFi Protected Setup (WPS)
The WPS function is designed to assist with setting up a secure WiFi connection.
A WPS-capable network interface device is required to use this feature.
WPS button
The following table describes the behaviour of the WPS button indicator.
Status
WPS Indicator
WPS enabled and idle
ON –solid
WPS session in progress
ON –flashing
WPS disabled
OFF
For further information on using the WPS feature refer to the WPS section.
Resetting the VoloAccess
The unit can be reset at any time after the power-up indicators sequence is finished and the unit enters normal
operation. This is done by pressing and holding down the reset button at the back of the unit.
The VoloAccess reset button has three functions described in the following table: (see notes below)
Reboot the VoloAccess
(Same as switching off and on)
Reset the VoloAccess
(Reset to factory configuration)
Clear VoloAccess flash memory
(Reset and clear saved data)
Press the reset button for less
than 5 seconds
Press the reset button for more than
5 seconds and less than 10 seconds
Press the reset button for more
than 10 seconds
WPS, Signal Strength and Mobile
Network Indicators turn off
WPS, Signal Strength and Mobile
Network Indicators turn on
WPS, Signal Strength and Mobile
Network Indicators turn off
Notes:
●The first row defines the function.
●The second row describes the timing of the reset button press.
●The third row describes the behaviour of the VoloAccess indicators.
Clearing the VoloAccess flash memory should be used as a last resort when troubleshooting a
problem. Data stored in flash memory includes items like SMS Messages and the Log files.