Volt-E DMTC22KW Operating manual

Model DMTC22KW
Domestic Charger AC 22kW
Version 2.0
Model DMTC22KW
Domestic Charger AC 22kW
Inallaon and Use Guide

Model DMTC22KW
Domestic Charger AC 22kW
Domestic Charger AC 22kW
DMTC22KW
Installation and Use Guide
VOLT.E
Rua do Pinhal • 23-25 Sequeira, Braga 4715-002
Telemóvel [phone]
Email: [e-mail]

Model DMTC22KW
Domestic Charger AC 22kW
Legal Notice
COTTON CONSTELLATION LDA reserves the right to make changes, without prior
notice, to the equipment or to the equipment specifications, set out in this instruction
manual.
COTTON CONSTELLATION LDA provides its customers with the latest versions of
equipment specifications and the most up-to-date manuals on its home page
www.volt-e.pt

Model DMTC22KW
Domestic Charger AC 22kW
Important Message
This manual contains general descripons and tenical araeriscs of the produ
performance described here. This document is not to be used to determine the
suitability or safety of the device.
The purpose of this manual is to provide a safe inallaon, good operaon and
maintenance of this equipment. Read this manual carefully and make sure you
underand all procedures before inalling or operang this equipment.
VOLT-E recommends that all arging produs are inalled by a qualified tenician.
The inallaon mu comply with the locaon where the equipment is to be placed,
naonal elerical codes and andards. Failure to do so may result in serious injury or
even death.
For safety reasons and to help ensure equipment compliance, only the manufaurer
and its cerfied tenicians should repair the components.
VOLT-E has taken every precauon to create a praccal and easy to underand
manual, therefore, it will not be responsible for dire, indire or accidental personal
accidents and / or material damage resulng from any misunderanding, in its
interpretaon.
No part of this document may be reproduced in any form or by any means, without
the express wrien permission of VOLT-E. The informaon provided in this manual is
designed to be unambiguous and reliable. However, the manufaurer assumes no
responsibility for its use.

Model DMTC22KW
Domestic Charger AC 22kW
Contents
1. Safety instructions 1
2. Dimension 4
2.1. Assembly drawing 4
2.2. Plate of characteristics 6
2.3. Product presentation 6
2.4. Customizable/Optional settings 7
2.5. Specifications and technical characteristics 7
2.5.1.Connectivity 10
2.5.2. System RFID 10
2.5.3. Safety rules 11
3. Before installation 13
3.1. Electrical protections 13
3.2. Security requirements 14
3.3. Energy supply 14
3.4. Packing list 15
3.5. Installation Location 15
3.6. Space Required 17
4. Installation 17
4.1. Rainwater Drainage 17
4.2. Wall Mounting 18
4.3. Spinning 19
5. Operation 22
5.1. How to connect 22
5.1.1. Basic software 22
5.1.2. Management software 24
6. Configurations 25
6.1. Uninstall application 25
6.2. How to install the Android App 27
6.3. How to configure the Station 29
6.4. Configure RFID card application 33
6.5. Configuration for OCPP 35
6.6. Ethernet Connectivity-Cable RJ45 36
6.7. Ethernet Connectivity - Wi-Fi 37
6.8. Connectivity 3G/4G 39
7. Maintenance 43
7.1. Preventive maintenance 43
7.2. Initialization errors 44
7.3. Connection inspection 44
7.4. Solution of problems 44
8. Technical support 45
9. Warranty 46
9.1. Validity 46
9.2. Exclusion 46

Model DMTC22KW
Domestic Charger AC 22kW
1
1. Safety Instructions
Keep these informations
This manual contains important instructions for DMTC22KW home
chargers, which must be followed during the installation, operation
and maintenance of each unit.
This is exclusively intended for the DMTC22K model. The images
shown in this manual are only visual examples. The figures and
explanations contained in this manual apply only to one of the
products. The equipment you have purchased may differ in
appearance.
Use of the symbols
DANGER!
Indicates extremely important safety precautionary instructions
which, if not strictly followed, will result in death or serious injury.
ATTENTION!
Indicates important safety notes, which, if not followed, could
result in personal injury, equipment overheating or even serious
fire.
USEFUL INFORMATIONS
Indicates recommendations and referential instructions for the
installation, operation and maintenance of the equipment, which
do not cover information related to possible personal and material
damages or in the scope of safety.

Model DMTC22KW
Domestic Charger AC 22kW
2
AC household chargers are designed for indoor and outdoor use. The device
must be installed safely and with due protection precautions.
Make sure you have carefully read all the instructions described in this manual
before starting the installation process. Pay special attention to the following
precautions:
√The installation, commissioning, maintenance or retrofitting of the charger
must be carried out by highly trained and qualified technicians, who will be fully
responsible for good compliance with existing standards and installation regulations.
√Incorrect installation of the charger can potentially damage either the vehicle
battery and / or the charger. Any resulting damage is excluded from the charger's
warranty.
√Do not install or use the charger near flammable, explosive, rough or
combustible, chemical or vapor materials.
√To avoid the risk of fire or electric shock, do not use the charger with an
electric extension cord.
√The charger must not be installed in areas with a potential explosion hazard.
√Do not install the charger where falling objects may damage the device.
√This charger must not be modified in any way. This will void the warranty,
compromise protection and may cause possible electric shock or fire hazard.
√Turn off the power at the circuit breaker before installing and cleaning.
√The surface of the installation site must withstand mechanical forces.
√Strictly comply with all applicable local and national electrical standards and
regulations.
√ONLY trained and qualified persons must have access to all electrical parts
inside the appliance.
√Check that the device is regularly inspected by qualified technicians to ensure
safe installation and operation.
√Use ONLY authorized spare parts.

Model DMTC22KW
Domestic Charger AC 22kW
3
√The charger can only operate in perfect condition. Do not use the charger if it
is in defective condition, has cracks, frayed wires, is broken or has any other anomaly,
or if it stops working.
√Charging with a worn or damaged cable can cause burns or start a fire.
√Charging with a worn or damaged cable can cause burns or start a fire.
√Children should be supervised when using this equipment.
√Do not attempt to open, disassemble, repair, tamper with or modify the
Charging Station. Contact VOLT-E for any repairs.

Model DMTC22KW
Domestic Charger AC 22kW
4
2. Dimensions and characteristics
Study all drawings carefully and make sure you have sufficient knowledge of each
functional component. The details of the Station's appearance may vary slightly,
depending on the date and production model.
2.1. Assembly drawing
Depth 12cm
Perspective view and dimensions of the DMTC22KW Loader
→Depending on the specific requirements of the customer, the outlet or charging
cable may appear different from the images shown in this manual.
Height 40cm
Width 32cm

Model DMTC22KW
Domestic Charger AC 22kW
5
1
Brand name
4
Emergency Button
2
Screen
5
RFID Reader
3
Designation of Product
6
Type 2 socket
7
Charger status indicator lights
→This equipment can be placed on the wall or on a pedestal. The wall bracket is
supplied by Volt-E, together with the charger. If you want the pedestal, you will have
to place your order with it.
1
3
2
4
5
6
7

Model DMTC22KW
Domestic Charger AC 22kW
6
2.2. Plate of Characteristics
The plate of characteristics is located on the rear of the charger. The attached
illustration provides all the information included in it. The actual size of the plate may
vary depending on the equipment variant.
2.3. Presentation of the product
Domestic chargers have been specially designed to be easily installed, outdoors
and indoors, with public and private access, to charge all EV brands on the market in
Mode 3 (according to the European standard IEC 61851-1), through Built-in Type 2
charging socket (sockets may vary depending on the model ordered.
Available in various power configurations up to 22kW and with the possibility of
incorporating a fixed charging cable, customizable home chargers offer maximum
market flexibility for this type of equipment.
1
Brand name
4
Technical Data
2
Designation of product
5
Series number
3
Brand address
6
CE Mark
3
5
1
2
4
6

Model DMTC22KW
Domestic Charger AC 22kW
7
With the possibility of integrating the RFID system with access control,
domestic chargers are still open to be connected to a remote central management
backend or integrated into a public infrastructure network.
2.4. Customizable / Optional Settings
→Screen:The 4.3-inch touchscreen provides, through an intuitive interface, all
information related to the charging status, especially the current consumption and the
progress of the charging program.
→RFID: User recognition through the proximity of the card reader.
→Ethernet: TCP / IP communication protocol for remote monitoring and
configuration.
→4G Modem: For locations where wired communications are not efficient.
2.5. Specifications and Technical Characteristics
→Plug & Play: To start charging, simply connect the cable to the car and the Type
2 socket.
→Automatically Lock: Type 2 sockets are equipped with an automatic locking
system to prevent disconnection of the connectors during the charging process.
→Consumption Measurement: A meter is installed inside the charger to measure
consumption during charging.
→OCPP: The screen model complies with the open standards communication
protocol, which allows easy communication between the charger and the central
management system.

Model DMTC22KW
Domestic Charger AC 22kW
8
The main technical data of the DMTC22KW line products are indicated in the table
below. This was designed to be an economical charging solution for all Mode-3 electric
vehicles.
Technical Data
DMTC22KW
Standard Power
AC input
Phases / Lines
Mono / Three-phase L1,L2,L3+N+PE
Voltage
220V/380V
Frequency
50Hz
Nominal power input
7/32 A
Wattage
7/22kW
AC output
Voltage
220V/380V
Power
7/32A
Nominal power
7/22kW
General specifications
Number of sockets
Single outlet equipment
Type of sockets
IEC62196 Type 2 (others on request)
Installation mode
Wall mounting
Communication with VE
IEC61851-1 (AC)

Model DMTC22KW
Domestic Charger AC 22kW
9
Interface Man-Machine
By default
Screen
Multicolor touch screen (4,3 inches)
System RFID
ISSO/IEC 14443A
Button
Emergency Button
Comunication
4G/LAN/Wi-Fi
Refrigeration system
Auto cooling
Communication protocol
OCPP 1.6
Local of installation
Indoor/Outdoor
Altitude
Up to 1000m
Environmental conditions
Operating Temperature
-45ºC up to +45ºC
Storage temperature
-45ºC up to +45ºC
Humidity
10 ~ 90%
Mechanical Data
Protection Degree
IP55
Material
Stainless steel
Dimensions (W xD xH)
280 x 140 x 420mm
Weight
5,8kg
Standards
Universal
IEC 60950-1
IEC 61851-1
Connectors
IEC 62196-1
IEC 62196-2
Emission
IEC 61000-6-3
IEC 61000-3-2
IEC61000-3-3

Model DMTC22KW
Domestic Charger AC 22kW
10
2.5.1. Connectivity
The Charging Station has two different inputs available:
→USB input (extraction of "logs", installation of software and "key").
→Ethernet input (for LAN access) ..
Connectivity can be achieved through three options:
1. Wireless
2. 2. LAN network cable
3. SIM card (4G module)
USB and Ethernet input
2.5.2. RFID System
RFID cards are an international standard (ISO / IEC 144443 identification cards -
contactless integrated circuit cards), which define proximity cards, used for
identification and authentication, with the transmission protocols for communicating
with it.

Model DMTC22KW
Domestic Charger AC 22kW
11
2.5.3. Safety rules
Volt-E Charging solutions meet the following safety standards:
IEC 60950-1: security of technological information equipment.
IEC 61851-1: conductive charging system for electric vehicles.
IEC 62196-1: Plugs, sockets, vehicle connectors and vehicle entrances - Vehicle loading
driver - Part 1 - General requirements.
IEC 62196-2: Plugs, sockets, vehicle connectors and vehicle entrances - Electric vehicle
charging conductor - Part 2: Dimensional compatibility and interchangeability
requirement for a.c. pin and contact tube fittings.
IEC 61000-6-3: Electromagnetic compatibility (EMC) - Part 6-3; Generic standards -
Emission standard for residential, commercial and small industries.
IEC 61000-3-2: Electromagnetic compatibility (EMC) - Part 3-2; Limits for harmonious
power emissions (power input equipment 16A per phase).
IEC 61000-3-3: Electromagnetic compatibility (EMC) - Part 3-3: Limits - Limitation of
voltage changes, voltage fluctuations and flicker in public low voltage supply systems,
for equipment with normal current 16 A per phase and not subject to conditional
connection.
IEC 61000-6-1: Electromagnetic compatibility (EMC) - Part 3-3: Limits - Limitation of
voltage changes, voltage fluctuations and flicker in public low voltage supply systems,
for equipment with normal current 16 A per phase and not subject to conditional
connection.
IEC 61000-4-2: Electromagnetic compatibility (EMC) - Part 4-2; Test and measurement
techniques. Electrostatic discharge immunity test.
IEC 61000-4-3: Electromagnetic compatibility (EMC) - Part 4-3; Test and measurement
techniques. Immunity test for radiation, radio frequency and electromagnetic field.
IEC 61000-4-4: Electromagnetic compatibility (EMC) - Part 4-4; Test and measurement
techniques. Rapid electrical test of transient / explosion immunity.

Model DMTC22KW
Domestic Charger AC 22kW
12
IEC 61000-4-5: Electromagnetic compatibility (EMC) - Part 4-5; Test and measurement
techniques. Surgical immunity test.
IEC 61000-4-6: Electromagnetic compatibility (EMC) - Part 4-6; Test and measurement
techniques. Immunity to disturbances, induced by radio frequency fields.
IEC 61000-4-8: Electromagnetic compatibility (EMC) - Part 4-8; Test and measurement
techniques. Immunity to disturbances - energy frequency.
IEC 61000-4-11: Electromagnetic compatibility (EMC) - Part 4-11; Test and
measurement techniques. Immunity tests to voltage drops, short interruptions and
voltage variations.

Model DMTC22KW
Domestic Charger AC 22kW
13
3.Before installation
Before any installation work is performed, consult all drawings provided by the
supplier for installation, including perspective drawings.
Please read this section carefully before handling the charger
wiring. All instructions described below must be strictly
followed..
3.1. Electrical protections
To ensure the complete protection of the installation and operation of the charger
against any electrical risk, it is mandatory to install a main circuit breaker (MCB) and a
residual current device (RCD) upstream of the charger.
These electrical protections and the rest of the installation must be in line with local
and national rules. The selectivity of the protections must be guaranteed throughout
the installation process.
Electrical Hazard
Take precautions to make the electrical connection inside the
charger.
This device must be completely disconnected from
any power source during commissioning.
Attention
Inappropriate operations can result in serious damage to
property and void the warranty!

Model DMTC22KW
Domestic Charger AC 22kW
14
3.2. Security Requirements
→Eye protection with appropriate glasses (especially when using a drill).
→During installation, be sure to avoid direct connections, with power distribution
cables with additional protection.
→Always make sure that the power is cut off during the installation process.
→Use appropriate tools for each role.
3.3. Energy supply
The DMTC22KW Charger must be connected directly to the customer's distribution
board for better performance and for safety reasons. The equipment requires a three-
phase or single-phase connection. A normal domestic or small connection may not be
sufficient. Contact your electricity distributor for more information.
The dimensioning of the charger input power line must be checked by a qualified
technician. It is important to note that several factors, such as the cable length
between the switchboard and the charging device, the maximum output current of the
charging device can affect the selected cable.
The technical data section provides nominal settings taken from the factory with the
supply of the maximum output current from the charger. If the current of the power
supply is less than the maximum output current, it may be necessary to adjust the
rated current to a lower value. For more information, refer to the detailed instructions
provided in the operation section.
Depending on the model, the recommended value may be different. Please check the
respective recommendation for the model purchased.

Model DMTC22KW
Domestic Charger AC 22kW
15
3.4. Packing list
Before starting the installation process for this charger, carefully check the packaging
received according to the list provided below. If any component described below is not
properly packaged, contact the customer service center for replacement.
⇒Domestic Charger DMTC22KW x1
⇒Installation and Use guide x1
⇒Wall installation plate x1
3.5. Installation location
In order to achieve better operating conditions and longer functional life, it is
important to take precautions when selecting the installation location. Operational life
and performance will be influenced by the selected installation location and the
respective operating conditions.
The Charger has been designed to be used both indoors and outdoors. It is therefore
necessary to ensure the correct configuration requirements and protection of the
device at the installation site.
The following criteria should be considered with regard to site selection:
→It is important to study the local electrical installation regulations, fire
prevention measures and accident prevention regulations, as well as the escape routes
from the installation site;