Volt-E TW45PORT User manual

VOLT.E EV CHARGING SOLUTIONS
7kW/22kW AC Home Chargers
Installation and
User Manual
Version
2.3

7KW/22KW A C H O M E C H A R G E R S
Installation and User Manual
©VOLT.E
Rua do Pinhal • 23-25
Sequeira, Braga 4715-002
Tel: [phone]
Email: [e-mail]

Table of Contents
1. Safety Instructions........................................................ 1
1.1. Symbols ...............................................................................1
1.2. Safety Notes.........................................................................1
2. Before the installation................................................... 3
2.1. Electrical Protections............................................................3
2.2. Power Supply.......................................................................3
2.3. Packing List..........................................................................4
2.4. Site Selection .......................................................................4
2.5. Space Requirements............................................................5
3. Dimensions.................................................................... 6
3.1. Overview Drawings ..............................................................6
3.2. Type Plate............................................................................7
3.3. Product description...............................................................8
3.4. Customizable Options ..........................................................9
3.5. Main Features ......................................................................9
4. Installation................................................................... 10
4.1. Water Drainage..................................................................10
4.2. Mounting the charging device.............................................11
4.3. Cable Installation................................................................13
4.4. Verification .........................................................................14
5. Technical Data............................................................. 15
6. Operation..................................................................... 18
6.1. How to Connect?................................................................18
6.2. How to Charge? .................................................................18
7. Maintenance................................................................ 20
7.1. Preventive Maintenance.....................................................20
7.2. Trouble Shooting................................................................20
8. Technical Support....................................................... 21
9. Warranty ...................................................................... 21
9.1. Validity................................................................................21
9.2. Exclusion............................................................................22

Disclaimer
COTTON CONSTELLATION LDA reserves the right to make modifications to the
equipment or the unit specifications set out in this instruction manual without prior notice.
COTTON CONSTELLATION LDA on the website of its brand VOLT.E, supplies its
customers with the latest versions of the device specifications and the most updated
manuals. Please visit www.volt.e.pt for the latest version.
Document History
DATE
VESRSION
DESCRIPTION
03/2019
v.1.0
Initial version

Important
This manual contains general descriptions and technical characteristics of the performance
of the products contained herein. This document is not intended as a substitute for and is
not to be used for determining suitability or reliability of the appliance for specific user
applications.
The purpose of this manual is to provide necessary information for a safe installation,
operation and maintenance of this equipment. Read this manual thoroughly and make sure
you understand all the procedures before attempting to install or operate this equipment.
VOLT.E recommends all products of the EV charging series be installed by a qualified
electrician, and the installation must be in accordance with all applicable local and national
electrical codes and standards.
For reasons of safety and to help guarantee compliance with documented system data, only
the manufacturer and its certified technicians should perform repairs to components.
Failure to observe this precaution could result in death or severe personal injury.
VOLT.E has taken every precaution to produce an accurate, comprehensive and user-
friendly manual and will therefore assume no responsibility nor liability for direct, indirect
or accidental personal and/or material damage due to any misunderstanding or undesired
mistakes in this manual.
No part of this document may be reproduced in any form or by any means, electronic or
mechanical, including photocopying, without express written permission of COTTON
CONSTELLATION LDA.

7KW/ 2 2 K W AC H O M E C H A R G E R S
I N S T A L L A T I O N A N D U S E R M A N U A L
1
1. Safety Instructions
Read thoroughly and save these instructions!
This manual contains important instructions for the AC Home
Charger series that shall be followed during the installation, operation
and maintenance of each unit.
1.1. Symbols
DANGER
Indicates extremely important information about safety
instructions which, if not followed, will result in death or serious
injury.
ATTENTION!
Indicates important information about safety observations which,
if not followed, could result in personal injury or cause fire or
equipment overheating.
USEFUL INFORMATION
Indicates reference information for installation, operation and
maintenance which does not contain personal injury or equipment
safety related information.
1.2. Safety Notes
The AC home charger is designed for both in indoor and outdoor installations. For each
of the different conditions of installation, the device must be installed safely with
appropriate protection precautions.

7KW/ 2 2 K W AC H O M E C H A R G E R S
I N S T A L L A T I O N A N D U S E R M A N U A L
2
Ensure you have read carefully all the
instructions included in this installation and
user manual before starting the installation,
making special attention to the following
precautions:
•The charging device must NOT
be installed in areas with potential
explosion risk.
•Do NOT install the charging
device where falling objects may
damage the device.
•The surface of the installation site
must withstand mechanical
forces.
•This equipment is ONLY
designed to be used for electric
vehicle charging modes specified
in IEC 61851.
•Do NOT open, disassemble or
modify this unit. Any
unauthorized third-party
modification will void the
warranty.
•Comply strictly with all applicable
local and national electrical
standards and regulations.
•Do NOT make repairs or
manipulations before the input
power is completely turned off.
•ONLY trained and qualified
personnel should have access to
all the electrical parts inside the
device.
•Ensure the device is inspected
regularly by qualified technicians
to guarantee a safe installation
and operation.
•Use ONLY authorized spare
parts.
•Do NOT use this product if the
enclosure or the EV connector is
broken, cracked, open, or shows
any other indication of damage.
•Do not use the charging device
when either you, the vehicle, or
the device is exposed to severe
rain, snow, electrical storm or
other severe weather conditions.

D E S I G N C U S T O M I Z A T I O N
2. Before the installation
Before any installation work is performed, study all drawings provided by the supplier
for the installation, including the arrangement drawings (front and top view) of each
functional component.
Study carefully this section before handling
the wiring of the charging unit. Before and
during the wiring procedure, all the following
instructions shall be strictly followed.
2.1. Electrical Protections
The charging device is equipped with internal two circuit breakers installed in each
socket-outlet for the protection of the user against an electrical failure, according to the
international standard IEC 61851-1:2017.
To guarantee the total protection of the charging device’s operation and the installation
against any electrical hazard, it is mandatory to install a main circuit breaker (MCB) and
a residual current device (RCD) upstream of the charger.
These electrical protections and the rest of the installation must be aligned with the local
and national rules. The selectivity of the protections must be guaranteed throughout the
whole installation process.
2.2. Power Supply
The charging device should be connected directly to the customer power distribution
board for the best performance and safety precaution. The charging device requires a
three-phase connection. A normal domestic or small business power connection may
NOT be enough. Contact your electricity distributor and/or grid owner for more
information.
The dimensioning of the input power supply line of the charging device must be verified
by a qualified electrician. Please note that various factors such as cable length between
distribution board and charging device, maximum output current of the charging device
may affect the selected cable. In such cases, cross-section may be required to adapt the
temperature resistance of the power supply line.
Please refer to the technical data sheet for detailed default factory settings from
maximum output current of the charging device. If the power supply is less than

4
maximum output current, adjustment to a lower nominal current may need to be
performed. Please refer to detailed instructions provided in the operation section.
Depending on the model, the recommended value may be different.
2.3. Packing List
Charging Device x1
Installation and User Manual x1
Installation Template x1
Installation Bushing and Screws x5
Cable support x1
2.4. Site Selection
For the best operating conditions and longest operating life, please take care in selecting
the installation site. Operating life and performance will be influenced by the selected
installation and operation location.
The charging station was constructed for the indoor and outdoor area. Accordingly, it is
necessary to ensure the correct set-up requirements and the protection of the device at
the installation site.
The following criteria must be considered when selecting a location:
✓Consider the local electrical installation regulations, fire prevention measures and
accident prevention regulations as well as emergency routes at this site.
✓The charging station may not be installed in potentially explosive atmospheres
(EX environment).
✓The charging station may only be installed in stationary applications.
✓Mount the charging station so that it is not located in the direct flow of passersby
and so that no one can trip over connected charging cables and so that the
charging cables do not cover or cross passing pedestrian and motorized traffic.
✓Do not install the charging station at locations where it is exposed to ammonia
or ammonia gas (e.g. in or at stables).

5
✓The mounting surface must be sufficiently stable in order to withstand the
mechanical forces.
✓Do not install the charging station at locations where falling objects could
damage the device (e.g. hung up ladders or automobile tires).
✓The device must not be exposed to direct spray water (e.g. neighboring manual
car wash facility, high-pressure cleaner, garden hose).
✓The device should be protected against direct rain as far as possible to prevent
icing, hail damage or similar.
✓If possible, the device should be mounted protected from direct sunlight.
Otherwise, (e.g. set up outside at a parking space) the charging current
specification will be reduced to 16 A if the maximum permitted temperature is
exceeded. The charging procedure can also subsequently be switched off.
✓Observe the permissible environmental conditions (see Technical data).
Observe the internationally valid installation standards (e.g. IEC 60364-1 and IEC
60364-5-52) and comply with the nationally applicable installation standards and
regulations.
2.5. Space Requirements
In the case of device variants with optional cable holder, additional space must be
planned for at the bottom for hanging up the charging cable.
If several charging stations are installed adjacent to each other, a distance of at least 200
mm between charging stations must be complied with.
We recommend mounting the charging station
(height of the charging socket) at a height of 1.2-
1.4 m. Observe that national regulations can
limit this height.
For questions related to the surface for the
installation of this charging unit, due to the
weight and dimensions, it is suggested to
consult specialized architectural personnel
prior to its installation.

6
3. Dimensions
Study all drawings carefully and make sure you have enough knowledge of each
functional component.
3.1. Overview Drawings
1
Outlet socket
2
Power supply cable
3
Screen*
4
RFID reader*
(*: touch screen and RFID reader are not available for model 2.3)
1
2
3
4
FIGURE 1 Front View

7
Depending on the design of the charging device,
the output socket or charging cable may be
different from the pictures shown above.
1
Mounting joints
2
Manual cable lock release trigger
3
Emergency button
(*: trigger not available for model 2.3)
3.2. Type Plate
The type plate is located at the top of the charging station. The illustration below shows
all the information that can be found on the rating plate. The actual size of the type plate
may differ depending on the device variant.
1
1
1
1
2
FIGURE 2 Back and side view
3

8
3.3. Product description
The domestic chargers have been specially designed to be easily installed in external and
internal areas with public and private access, to charge all brands of the market in MODE
3 (according to the European standard IEC 61851-1), through the plug built-in type 2
charging
1
.
Available in various configurations of power 22 kVa and with the possibility of
incorporating a fixed charging cable, customizable domestic chargers offer maximum
market flexibility for this type of equipment.
With the possibility of integrating the RFID payment system with access control,
domestic chargers are still open to be connected to a remote central management back-
end or integrated into a public infrastructure network.
1
The outlets may vary depending on the model ordered.

9
3.4. Customizable Options
Display: Information about the status of charging program, namely the output
connectors, detailed data as kWh and duration time.
RFID: User authentication through the proximity card reader.
Ethernet: TCP/IP communication protocol for remote monitoring and
configuration from anywhere.
3G Modem: For places where wired communications are not efficient.
3.5. Main Features
Plug & Play: To start charging, simply connect the charging cable to the car and
the type 2 socket
Automatic lock: type 2 sockets are equipped with an automatic locking system
to prevent disconnection of the connectors during the charging process
Energy metering: Inside the charging device an integrated meter is equipped
to measure the power and energy consumed by the EV during a charging program.
Charging log: The charging device can generate and store information about
the charging procedures.
OCPP: The unit complies with the open standard communication protocol, which
allows communication between the charging device and the central management
system.

10
4. Installation
Before the installation, make sure you have studied all related drawings and known well
about all installation procedures. Observe strictly the following steps to guarantee a safe
and functional installation of the unit.
Depending on the device model or for special materials, the installation materials must
be provided by the customer. Proper installation is necessary and lies outside of the scope
of responsibility of the manufacturer.
4.1. Water Drainage
Only a vertical installation of the charging station is permitted. The charging station must
be mounted with the supplied washers at a 90° angle to the mounting surface - no
inclination is allowed, otherwise water drainage will not be possible and damage to the
device will result.
In the case of interior condensation due to a
sudden temperature change, wait until the
temperature of the charging station decreases
and the moisture disappears before connecting
the device to the power supply.
FIGURE 4 Water Drainage

11
4.2. Mounting the charging device
Use the supplied wall fixing materials (wall plugs and screws) to fix the charger to the
wall. make sure that the installation surface is flat. The charging station must be prepared
for this before mounting. To do this, proceed as follows:
➢Attention: The fastening materials equipped may vary depending on the
types of wall surfaces. The use of appropriate fixing devices ensures the
correct functioning of the equipment.
1. After correctly adjusting the vertical position of the charger, mark 6 mounting
holes (for version 2.3 only those marked with the number 1 in the image) at the
desired location on the wall. The supplied wall mounting plate can be used as a
guide for this purpose.
1
Mounting holes
2
Manual cable lock release trigger hole
*(not available for model 2.3)
1
1
1
2
1
1
FIGURE 5 Installation template

12
➢Pay attention to hole “2” in figure 6. It is necessary to reserve enough
space for the manual operation of the cable lock release trigger.
2. Insert five dowels into the 5 holes drilled in the edge of the wall mounting plate
(marked "1" in figure 6). Use the supplied screws or other appropriate fastening
materials to secure the installation plate to the wall.
3. After attaching the installation plate to the desired location, the charging device
can now be attached to the backing plate (see the following illustration).
1
Mounting holes & joints
2
Manual cable lock release trigger & hole
*(not available for model 2.3
4. Make special attention to the manual cable lock release trigger. Make sure the
trigger is correctly placed through the correspondent hole to guarantee the
correct function of the cable lock.
1
1
1
1
1
2
FIGURE 6 Fitting the device on the installation template

13
5. After correctly hooking the device on the installation template, now the device
is ready for operation.
Ensure there is enough space for the correct
function of the manual cable lock release
trigger. Otherwise during the operation, the
cable may not be properly locked on the device.
4.3. Cable Installation
Ensure the AC input power supply is completely
turned OFF during the whole wiring procedure.
Make sure the unit is correctly connected a
grounded, metal, permanent wiring system, or
an equipment grounding conductor.
L1
Phase 1 (brown)
N
Neutral (blue)
L2
Phase 2 (black)
PE
Earth
(yellow & green)
L3
Phase 3 (grey)
✓Connect the three phases according to the color indications for power of 22 KW
and single phase connect Phase 1 (properly identified on the cable) for the power
of 7 kw;
FIGURE 8 Wiring indications

14
✓Factory programmable charger for other powers from 3.6 kw to 22 kw.
(necessary to ask the manufacturer);
✓Check the protection between power and equipment;
✓Check the ground connection.
4.4. Verification
Make sure you carry out all the following instructions during the whole installation,
operation and maintenance procedure.
Power Input
Before proceeding, make sure voltage is present in the terminal blocks.
Pay special attention the neutral cable when
establishing a three-phase connection. Make
sure each cable is securely attached and
fastened
Maintenance Mode
Make sure all power supply has been cut OFF before carrying out any maintenance work.
Check the wires
Before closing the front door and fixing the unit, ensure that all cables are kept inside
the inside to guarantee the best water-proof performance.
Check the connectors
Make sure the charging sockets are in good conditions before inserting any external
connector to the unit.
Electrical protections
Make sure all input power supply switch is turned off and the connection from the
charging unit to the external circuit breaker is correctly established.
Operation
Ensure no abnormal noise appears during the charging process.

15
5. Technical Data
Technical data
22kW AC Charging device
AC NOMINAL INPUT
Phases / lines
Single/3-phase L1,L2,L3+N+PE
Voltage
220V/380V
Frequency
50Hz
Input current
16/32A
Input power
7/22kW
AC NOMINAL OUTPUT
Voltage
220V/380V
Current
16/32A
Nominal power
7/22kW
Overcurrent Protection
63A
GENERAL SPECIFICATIONS
Number of sockets
Single output equipment
Socket type
IEC62196 Type-2 (others under request)
Mounting
Wall-mount
Communication with EV
Pilot signal according to IEC61851
Human machine interface
-Display
-RFID system
-Light indicators
-Button
By default
Color touch screen (4.5 inch)
ISO/IEC 14443A
Three colored indicators
Emergency stop button