VoSKY Exchange Pro VIT1 User manual

TELEPHONE MAN OF AMERICA
Earning Your Business Every Step of the Way!
Specializing in Telecom Equipment of all Brands, Carrier Services, Technician Services, Maintenance
Agreements & Purchasing Excess Telecom Equipment!
I will always do my best to match or beat any competitors bid!
| Local: 863-614-1900| Toll Free: 866-770-4930| Fax: [phone]|
Email: [e-mail] |
URL: www.TelephonemanOfAmerica.com| | URL: www.AvayaPartnerAcs.com| URL: www.SkypeMyPBX.com |
URL: www.shop.telephonemanofamerica.com |
Lower Your Business Telephone Bill with Skype on your PBX/Phone System!!
Actiontec VoSKY Exchange Skype Gateways connect your PBX Phones to SKYPE!!
Make unlimited calls for only $1.97/mo per line on your CURRENT business PBX/Phone system!!
Your Ultimate Gateway to Skype…

Version 1.0
User Manual

i
Conventions
To make sure that you perform certain operations properly, take note of the
following symbols used throughout this manual:
Note: Tips and additional information to help you complete an
operation.
Warning: Reminders on actions or congurations that should
be avoided.
Example: Examples to help you complete an operation.
►In dialing scheme, indicates a pause.
- In dialing scheme, indicate continuous dialing.
Typography
Bold: menus and menu commands, command buttons, tabs, options, and
service or process names.
Italics: References to other documentation.
The rst time you use Exchange Pro VIT1/E1, we recommend reading this manual
in the following sequence:

Section 2: Installation
This section lists the PBX and Exchange Pro VIT1/E1 setup procedures.

Section 3.1.1: Activating VIT1/E1
This section describes VIT1/E1 activation.

Section 3.1.2.1: SkypeOut Settings
This section describes SkypeOut availability.
How to Use This Manual

ii

Section 3.1.3: Setting up the E1/T1 Card Type
This section describes E1/T1 card type’s settings.

Section 3.1.4: Launching Skype Accounts
This section describes Skype accopunts’ launch.

Section 3.1.8: Setting up E1 /Section 3.1.9 Setting up T1
This section describes E1/T1 settings.

Section 3.2.3: Phonebook
This section describes Phonebook settings.

Section 4: Dialing Scheme
This section describes the different dialing schemes of Exchange Pro
VIT1/E1 and how to make calls.

iii
Table of Contents
1. Introduction.........................................................................1
1.1Package Contents .............................................................. 2
1.2 System Overview................................................................ 3
1.2.1Front View .................................................................... 3
1.2.2 Rear View ..........................................................5
1.3 Features.............................................................................. 8
1.4 Supported Skype Service ................................................... 8
2. Installation.........................................................................10
2.1Before You Begin .............................................................. 10
2.2 Configuring the PBX ......................................................... 10
2.3 Connecting Exchange Pro VIT1/E1to the PBX .......................11
2.4 Rack Mounting.................................................................. 12
2.4.1Chassis Ears .............................................................. 12
2.4.2 Chassis Rails............................................................... 13
2.4.3 Installing Chassis on the Rack .................................... 14
2.4.4 Removing Chassis From the Rack.............................. 15
2.5 Setting up the Network ..................................................... 16
3. Settings .............................................................................20
3.1Exchange Pro VIT1/E1Settings ....................................... 20
3.1.1Activating VIT1/E1....................................................... 21
3.1.2 Configuration Wizard................................................... 21
3.1.2.1SkypeOut Settings ................................................. 21
3.1.2.2 SkypeOut Call Availability ...................................... 25
3.1.2.3 Dialing Scheme...................................................... 25
3.1.2.4 Administrator's Settings ........................................ 26
3.1.3 Setting up the E1/T1Card Type .................................. 28
3.1.4 Launching Skype Accounts ......................................... 28

iv
3.1.4.1Rapid Launch......................................................... 29
3.1.4.2 File Imported.......................................................... 30
3.1.5 Skype Credit Low Balance Notification ....................... 34
3.1.6 Changing the Skype's Password................................. 35
3.1.7 Viewing Skype Status ................................................. 37
3.1.8 Setting up E1............................................................... 38
3.1.9 Setting up T1............................................................... 40
3.1.10 Request Support ....................................................... 42
3.1.11 Shutdown or Reboot VIT1/E1.................................... 43
3.1.12 Updating VIT1/E1..................................................... 44
3.2 VIT1/E1Web Console Settings ........................................ 44
3.2.1Statistics...................................................................... 44
3.2.2 Users........................................................................... 45
3.2.2.1Adding Users ......................................................... 46
3.2.2.2 Modifying User Information.................................... 47
3.2.3 Phonebook .................................................................. 48
3.2.3.1Adding Public Contacts ......................................... 49
3.2.3.2 Modifying Public Contacts .................................... 51
3.2.4 Call Log ....................................................................... 52
3.2.5 Options........................................................................ 53
3.2.5.1Modifying Dialing Scheme ..................................... 54
3.2.5.2 Enabling VoSKY Smart Dialing ............................. 58
3.2.5.3 Enabling Special SkypeOut Service ...................... 60
3.2.5.4
Modifying SkypeOut Settings and Call Availability ... 60
3.3 Backup and Restore ........................................................ 61
3.3.1Backup ........................................................................ 61
3.3.2 Restore........................................................................ 61
3.4 Normal User...................................................................... 62
3.4.1Adding Private Contact................................................ 63
3.4.2 Modifying a User Profile .............................................. 65
4. Dialing Scheme ................................................................66
4.1Making Skype Calls .......................................................... 66

v
4.1.1Dialing the speed-dial key under public contact.......... 66
4.1.2 Dialing the speed-dial key under private contact ........ 67
4.2 Making SkypeOut Calls .................................................... 67
4.2.1VoSKY Smart Dialing .................................................. 67
4.2.1.1Special SkypeOut Smart Dialing............................ 71
4.2.2 Regular Dialing............................................................ 71
4.2.2.1SkypeOut Direct Dial ............................................. 72
4.2.2.2 SkypeOut Direct Dial with PIN ............................... 72
4.2.2.3 SkypeOut Call Using Speed-Dial Key ................... 73
4.2.2.4
SkypeOut Call Using Speed-Dial Key and Password .. 73
4.3 Receiving Skype Calls ...................................................... 74
4.4 Allowing Skype Users to Call Exchange Pro VIT1/E1..... 74
5. Disaster Recovery ............................................................76
Appendix A Setting up the BIOS ...................................... A-1
Appendix B LCD Panel Operations .................................. B-1
Appendix C Glossary of Terms ......................................... C-1
Appendix D How to Make a T1/E1 Cable .......................... D-1
Appendix E PPPoE Connection ....................................... E-1
Appendix F FAQ...................................................................F-1
Appendix G Limited Warranty ........................................... G-1

Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
. 1 .
Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
1. Introduction
VoSKY breaks through another technological barrier with the VoSKY
Exchange Pro VIT1/E1, providing a Skype-certied solution for virtually every
type of PBX equipment. With this rack-mountable, business-class, PBX
gateway for Skype, small- and medium-sized businesses (SMBs) can nally
take advantage of the largest free VoIP network in the world to connect,
communicate, and collaborate with employees, customers, and partners.
VoSKY Exchange Pro VIT1/E1
Exchange Pro VIT1/E1 differs from our current Windows-based devices in the
market. Using Linux as the operating system, this stable and secure platform
can support 23/30 simultaneous Skype calls without compromising voice
quality and greatly improving efciency. Your PBX should have an available
E1/T1 port to connect with the Exchange Pro VIT1/E1. Exchange Pro VIT1/E1
provides access to Skype lines for every extension in the ofce-even to those
without computer access. The user simply places and receives Skype calls
from their ofce phone.
Exchange Pro VIT1/E1 includes a unique set of features that separate it from
the competition in the VoIP market. There is no need to install any software.
Just connect it to the PBX, power it on, and begin using it.
Rack Mountable: The VoSKY Exchange Pro VIT1/E1 is a stand alone, rack-
mountable FXS PBX gateway that does not require a PC. This plug&play

Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
. 2 .
appliance seamlessly integrates with any existing PBX through the E1/T1 card
to add up to 23/30 lines to Skype. Calls to other Skype users are free, while
calls to non-Skype users are charged at low-cost SkypeOut rates.
Phonebook: Public Contacts and Private Contacts. As an administrator, you
can create and manage Public Contacts as well as view the Private Contacts
information of a normal user. As a normal user, you can create and manage
Private Contacts as well as view the Public Contacts information.
Web Management: Supports Web Remote management, as an administrator,
you can view the Skype status and set up the Exchange Pro VIT1/E1 through
web login.
Call Log: Contains all details of a call, including date, caller, callee, call
destination, call type, call duration, rate per minute, total call charges and
connection fee. With Call Log, you can query the telephone number or Skype
ID of the caller and/or callee. Exchange Pro VIT1/E1 can even detect the
call rate of SkypeOut when using Skype2.5 or above and calculates each
call’s total cost. The administrator can get a quick look at recent call trafc by
reviewing the graph of the total calls per day and review a detailed call record
through the Call Log.
Company Skype ID: VoSKY Exchange Pro VIT1/E1 provides 23/30 Skype
accounts. Choose one as your Company Skype ID (we recommend using the
Skype ID of the rst port). This mechanism is compatible with calls initiated by
both Skype 2.x and 3.x. The Company Skype ID is used as the primary Skype
contact to be called by remote Skype users into your Exchange to reach your
phone system.
VoSKY Smart Dialing: With VoSKY Smart Dialing, you can make SkypeOut
calls using a simpler dialing format without the need to dial the country code.
1.1 Package Contents
Exchange Pro VIT1/E1 (two rack mount ears)•
RJ48 E1/T1 Crossover Cable *1•
Power cable•
Recovery DVD•
User Manual•
Quick Start Guide•

Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
. 3 .
Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
Note: If any of the above items is damaged or missing, contact your
reseller.
1.2 System Overview
1.2.1 Front View
1LCD Front Panel 4 Power Button
2 Slim DVD-ROM Drive 5 USB Ports
3 LED Indicators 6 LCD Control Buttons
Power Button
This main power button is used to turn on or off the system.
Power Indicator
This indicator shows the power status of the system. It glows when the main
power is turned on.

Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
. 4 .
LAN Status Indicators
These two LED indicators ash to show the activity status on LAN1 and LAN2.
Hard Disk Drive In-use Indicator
This indicator shows the activity status of the hard disk drive. It ashes when
the system is accessing data on the hard disk.
 Front I/O LEDs
LED Color State Description
Power/Sleep
Green On Legacy power on/ACPI S0
state
Blink(~1/sec) Sleep/ACPI S1 state
Off Off Power off/ACPI S4, S5
state
HDD Activity Amber Random blink HDD access activity
Off Off No disk activity
LAN1/LAN2
Activity
Green On LAN link
Green Blink LAN access activity

Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
. 5 .
Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
1.2.2 Rear View
1 AC Power Connector 2 E1/T1 card interface
3 PS/2 Mouse/Keyboard 4 Parallel Port
5 Serial Port 6 VGA Port
7 USB Port 8 Gigabit LAN Jacks
 Rear I/O LEDs
LED Color State Description
RJ45 NIC 1 Linkage/
RJ45 NIC 2 Linkage
Green On LAN linked
Green Blinking LAN accessing
Off Off No LAN linked
RJ45 NIC 1 Access /
RJ45 NIC 2 Access
Amber On Gigabit mode access
Green On 100M mode access
Off Off 10M mode access
E1/T1- Status LED Green On In-sync with the far end
E1/T1- Loopback
Mode LED
Red Blinking
Card is not seeing far
end;
Circuit is not up;
Cable is bad
Yellow On
Card is synchronizing
or is receiving a red
alarm from the far end

Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
. 6 .
Mouse/Keyboard Connector USB Port
PIN Signal
1
VCC
2
-Data
3
+Data
4
GND
Serial Port Gigabit LAN Jack
PIN Signal
1
DCD
2
SIN
3
SOUT
4
DTR
5
GND
6
DSR
7
RTS
8
CTS
9
RI
PIN Signal Description
1 D0P Differential Pair 0+
2 D0N Differential Pair 0-
3D1P Differential Pair 1+
4D2P Differential Pair 2+
5 D2N Differential Pair 2-
6D1N Differential Pair 1-
7D3P Differential Pair 3+
8 D3N Differential Pair 3-

Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
. 7 .
Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
VGA Port E1/T1 card interface
PIN Signal
1RED
2 GREEN
3BLUE
4N/C
5 GND
6 GND
7 GND
8 GND
9+5V
10 GND
11 N/C
12 SDA
13 Horizontal Sync
14 Vertical Sync
15 SCL
PIN Signal
1Rx
2 Rx
3 Not used
4 Tx
5 Tx
6 Not used
7 Not used
8 Not used

Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
. 8 .
1.3 Features
Supports Skype for Linux•
1U rack design. Saves • rack cabinet space and is easy to manage and
troubleshoot
Supports 23/30 Skype /SkypeOut lines on one system•
Supports Skype to Skype Call, SkypeOut Call, SkypeWeb, SkypeIn +•
Skype Unlimited
More exible Company Skype ID system•
Complies with Skype dialing format•
Delivers Skype functionality into enterprise extension system•
Supports Skype/SkypeOut speed-dial•
Provides up to two-segment 16-digital speed dialing codes for Skype or •
SkypeOut calls
Personal Phonebook allows each user to create and manage their own •
contact list
Firmware/Software Online Update automatically checks for software and •
rmware updates every 24 hours
Notications for troubleshooting errors and for SkypeOut credit low-•
balance warning
Call Log for inbound and outbound calls•
VoSKY Smart Dialing for any Skype client•
Plug&Play, easy using installation process•
Recovery DVD restores system to default settings•
Supports CallerID•
1.4 Supported Skype Service
Skype is the world’s largest free VoIP supplier, with over 200 million users.
Skype offers free global telephony to make unlimited, superior quality voice
calls via its next-generation peer-to-peer software.
Exchange Pro VIT1/E1 supports Skype to Skype Call, SkypeOut Call,
SkypeWeb, SkypeIn + Skype Unlimited.
Skype to Skype calls: free between Skype users anywhere in the world.

Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
. 9 .
Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
SkypeOut calls: allows you to place calls to regular telephones (landlines or
mobiles) all over the world for a small fee.
SkypeWeb: ideal for partners who want to be able to show their online status,
so that your contacts can easily get back to you with Skype.
SkypeIn + Skype Unlimited: a personal number that lets you receive calls
on Skype from anyone on an ordinary phone. SkypeIn is included with Skype
Unlimited.

Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
. 10 .
2. Installation
2.1 Before You Begin
Make sure you meet all hardware requirements (Monitor, Keyboard,•
Mouse, Network cable).
Make sure you have a dedicated broadband connection (uplink/downlink •
≥1Mbps) for VoSKY Exchange Pro VIT1/E1.
One free E1 or T1 trunk port with Auto-Attendant capability for up to 23/30 •
Skype lines.
Make sure you have created 23/30(T1/E1) Skype accounts with a •
recommended sequential naming convention, such as “Prex1- Prex30”
or “Prex1- Prex23”. If the Skype accounts are random, please use the
import account le method to launch the Skype accounts.
2.2 Conguring the PBX
1. Assign a Hunting Group Number(must be different from any existing
hunting group numbers) for the T1/E1 port of your PBX and record this
number, for instance 6.
2. Please send the following parameters to your PBX technician for
conguration.

Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
. 11 .
Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
Parameters E1 settings T1 settings
Tone zone US US
Timing (Clock source) 0 0
LBO 0 0
Framing ccs esf
Coding hdb3 b8zs
CRC4 enabled Enabled Disabled
B-channels 1-15,17-31 1-23
D-channels 16 24
Switchtype euroisdn national
Signalling (Termination side)
pri_net(only
supports pri_
net)
pri_net(only
supports pri_net)
Group 1 1
Language EN EN
Receive Wink Timing 300 300
2.3 Connecting Exchange Pro VIT1/E1 to the PBX
After completing the above steps, perform the following procedure to connect
Exchange Pro VIT1/E1 to a PBX:
Warning: Before you operating the following steps, make sure that
the power to the PC is turned off and that the power cord is
unplugged.
1. Connecting the E1/T1 port on Exchange Pro VIT1/E1 backplate to the
E1/T1 port on the PBX using the provided RJ-48 cable as shown below:
2. If the provided cable is not applicable to your PBX, please refer to
Appendix D to make an appropriate interface or ask for your reseller.

Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
Your Ultimate Gateway to SkypeTM
VoSKY Exchange Pro VIT1/E1 User Manual
. 12 .
2.4 Rack Mounting
2.4.1 Chassis Ears
Screw the chassis ears to both sides of the chassis (as shown below).