VStarcam C24S User manual

1.Q&A
Q：How to reset camera back to factory default setting?
A：Hold the reset button for about 10 seconds to reset camera.
Camera default password: 888888 (Strong recommend to
revise your camera password).
Q : Any WiFi connection tips?
A : camera can only support 2.4G frequency signal，and
802.11b/g/n WiFi network.
1)The connected WiFi password should be less than 16 digitals,
and can not contain @ ￥！ ect special digitals, suggest to
revise the password to only contain letters and number.
2)Please upgrade to the latest version APP.
Q : No vision at night time ？
A : ① Check the IR function is enabled or not;
② Check the IR LED is on or not;
③ Reset camera back to factory setting;
④ Try to upgrade the camera to the latest 󽗉rmware.
Q：What to do if camera picture is blurred?
A：① Enter video interface, adjust the picture quality to the HD
mode;
② Clean the camera lens with a cotton swab.

2. Software download
① Visit www.eye4.so to download
② Search Eye4 in App Store, Android market ect
③ Scan below QR code to download.
3. Register
① Android/iOS client click “Sign up now”, input
user name and password to 󽗉nish registration.
② Also support the third party account login.

4. Add device
4.1 Installation method one:
Please connect the camera with power and network
cable, choose search in LAN or manually add the
camera.
① Please check camera network cable should be
connected with the router LAN, and confirm the
yellow indicator is 󽗊ashing.
Please make sure the phone and camera are
under same router.
② Enter APP ,click the top right corner“ ” 󾗕
Choose IP camera

Search camera in LAN：
can find all the available camera in the same router
as the smartphone. If added success, other account
users want to add the camera, can also use this search
function to add.（Note：Eye4 account already added
camera will unable to 󽗉nd）.

③ Wait about 15s will pop up the add button, if still
no camera 󽗉nd, please try again, or return to previous
steps, choose manually add camera.
Manually add a camera：
input camera UID, or scan the camera bottom sticker
QR code to add.
Note：If need to setup WiFi connection,
please follow below instruction:

④ Click the top right corner “ ” 󾗕 choose
setting 󾗕wireless configuration”, input WiFi
password same as the smartphone/tablet connected
WiFi.
⑤ Wait until camera speaks” please remove the
network cable, camera will restart….”, remove
the network cable ( no need to remove the power
connection).

Unplug the network cable,camera will
reboot automatically...
Note：If setting fail, please still use network
cable connection or change the router to setup
again.

4.2 Installation method two：
Please connect camera power, wait camera speaks “
WiFi con󽗉guration is waiting” ( If camera no sound,
please reset the camera back to factory setting).
Attention：Outdoor camera please refer to
method one
① Enter APP ,click the top right corner“ ” 󾗕
Choose ” IP camera”;

② Choose wireless configuration: please refer to
“ the wireless installation instruction ” and “APP
voice prompt” to operate.

③ Please keep the phone and camera distance within
2 meters；after about 15s, camera will speaks” WiFi
con󽗉guration success”, click add it.
Note: Place the phone close to the camera, and
adjust the phone volume to maximum.
④ If APP didn’t pop up the add camera page, please
try again or use method 1.

5. APP video interface instruction
Unable listen Listen
Unable talk Talk
Up down cruise Left right cruise
Screen rotation Preset position
Snapshot，pictures saved in smartphone SD
card/DCIM/Camera
Record，video saved in smartphone SD card /
DCIM/Eye4
Note：Some feature need hardware support.
6. Setting
① Camera setting: can check camera information
,set up wireless connection, modify password,
upgrade 󽗉rmware and delete camera.

②View video: can setup night view mode,
horizontal and vertical mirror view, light mode,
brightness and contrast.
③SD card recording: can check SD card capacity,
setting schedule recording, motion detection
recording and select recording sound or not.
④Alarm: can turn on/o󽗈 the motion detection
alarm, setup the alarm notification type, and alarm
time frame. The sensitivity of motion detection alarm
was graded into three level “ low/middle/high”.
Support
If you need more help, pls visit our FAQ:
http://FAQ.eye4.so
Or email to: [e-mail]
Skype: [e-mail]
Support QQ: 4006217868
Shenzhen VStarcam Technology Co., Ltd
www.vstarcam.com
The manual is made based on the eye4 4.0 version, the interface will be some di󽗈erent
cos of the app update.Please refer to the actual version as standard .

1.Q&A
Q：攝像機如何恢復出廠設置？
A：請找到設備上的 Reset 孔，插入電源用頂針按住 10
秒左右即可。攝像機默認密碼：888888（為提高安全性，
保護用戶隱私，強烈建議用戶修改攝像機密碼）。
Q : 攝像機連接 WiFi 小技巧？
A : 攝像機僅支持連接 2.4G 頻段信號，802.11b/g/n 的
無線網絡 WiFi。
1) 檢查手機連接的 WiFi 信號密碼是否超過 16 位字符，
不支持密碼中有 @ ￥！等特殊字符 , 建議將 WiFi 密碼
修改為字母加數字。
2）若手機 APP 有新版本請優先升級至最新版本。
Q : 攝像機晚上看不見？
A : ①檢查攝像機夜視 IR 功能是否正常打開。
②檢查攝像機上的夜視燈是否發亮。
③恢復出廠設置，再觀看之後的畫面效果。
④可以嘗試升級最新固件來優化體驗。
Q：攝像機不清晰怎麼辦？
A：①請進入實時視頻畫面，將畫質設置為高清模式。
②請用棉籤將攝像機鏡頭清潔乾淨。

四畫面觀看
添加設備
參數設置 /
錄像回放
弱密碼提示

2. 軟體下載
① 訪問“www.eye4.cn”點擊軟體下載
② App Store, 手機商城等平台搜索 (Eye4)
③ 使用二維碼掃描下載
PS：建議使用手機瀏覽器或 qq 掃描下載軟體
3. 註冊賬號
① Android/iOS 客戶端選擇馬上註冊按鈕，點擊進入註
冊頁面，輸入自定義的用戶名、密碼後確認即可完成賬
號註冊。
② 軟體賬號支持第三方關聯授權登陸，無需註冊。

安裝方法一：
請將攝像機插上電源和網線採用搜索局域網或手動添加
方式進行設備的添加。
① 請將攝像機插入電源和網線，網線另一端連接路由器
LAN 口，並確認黃燈閃爍。
② 進入APP 點擊右上角“ ”按鈕󾗕選擇網絡攝像機。
4. 設備添加

搜索局域網攝像機：
點擊“搜索局域網攝像機”可以搜索到和手機 WiFi 同
一個路由器下的所有攝像機，若連接成功後有其他的用
戶需連接此設備可以使用此功能添加（注：無法搜索
Eye4 賬號中已存在的攝像機）。