VStarcam C38S-P User manual

1.Softwaredownload
①
ScantheQRcodebelowtodownload.
YoucanusemobilebrowserstoscanthefollowingQRcode,
inthescannedwebpage,findoutyourcameramodeland
clickit,thenfindthe"TutorialVideo"tabandclickcorrespo
-ndingvideo,followtheguidetoconfigurethecamera.
Textguide:
Note :Th ecame ramodelcanbefoun dontheside
ofth eprod uctpackage.
Videoguide:

3.Connectcamerastothenetwork
PleaseconnectyourphonetotheWiFinetworkfirst.
Note:Thecameradoesnotsupportmobilehotspots
orpublicWiFi.
Pleasepoweronthecamera,waitabout30suntiltherebootof
thecameraisfinished,thenthecamerawillissuevoiceprompt
forWiFiconfiguration(Ifthecameradoesn'tissuethevoice
prompt,pleaseresetthecamera. LocatetheResetmethod:
RESETholenexttothenetworkcableportonthebackofthe
camera,andpressandholdthebuttonintheholeforabout10
secondstorestorethefactorySettings.Aftersuccessfulreset,
therewillbeaprompt"Resetcompleted,willresetthedevice").
2.Register
②Alsosupportthirdpartyaccountslogin(noneedtoregister).
①ForAndroid/iOSAPP,clickon"Register",createausername
andpassword,thenclick"submit"tofinishregister.

ScanQRCode
Note:Pleaseensurethatthereisnospaceoranyspecial
charactersintheWiFipassword,andthepasswordis
enteredcorrectly,otherwisethecamerawillnotbeable
toconnect.
①EntertheAPP,clickthe"+"icononthetoprightcornerofthe
homepage,toscantheQRcodeonthecamera’sbody;
②Oncethecamerasays"PleaseuseAPPforWiFiconfiguration"
forthefirsttime,pleaseclickonthe"Heardvoiceprompt"button,
thenputinthepasswordoftheWiFinetworkthatthe
mobilephonecurrentlyconnectingto,click'OK'togoto
nextstep.
③Clickthe'Send'buttonontheAPP,tosendconfiguration
signaltothecamera.

Note:Placethephoneclosetothecamera,andadjustthe
phonevolumetothemaximum.
④About30secondsafterthecameraprompts"wireless
configurationsucceed",thebindingwindowwillpopup,
click"Addit"tocompletetheconnection.

Note:Duringthisprocess,ifitpromptthatWiFiisconfigured
successfullybutthebindingpagedoesnotpopup,please
clickthe"binding”inthelowersectionofthesearchingpage,
toaddthecamera.
⑤Thisdeviceisapetcamera.Aftersuccessfullybound,youcan
choosethemodeof"PlayPetCam"orclick"OK"tojumptothe
homepageoftheAPP.

PlayPetCam OK
Note:Eachtimeyouenterthereal-timevideopage,the
"PetCam"functionwillbeautomaticallyopened.When
youleavethispage,thisfunctionwillbeautomatically
closed.Dragthecradleheadtocontrolthe"PetCam".
Howdoesthe‘ PetCam’buttonwork?

Howdoesthe‘ PetCam’buttonwork?
Afterthe‘ PetCam’isopened,theheadofthecamerawillemit
aredlaserbeam.YoucantapthePTiconorslidethecamera’s
picturetomovethebeamandplaywithyourpet.
ToenablethisfunctionfromthehomepageoftheAPP,clickthe
playbuttoninthecamerascreentoenterthereal-timevideo
screen,andthe"PetCam"functionwillautomaticallyopen.
Note:Laserirradiationisharmfultohumaneyes,sodonot
irradiatethelaserheaddirectlytohumaneyes.Also,keep
childrenawayfrombeamsoflightforsafetyreasons

Otherwaysofadding
IfnoQRcodecanbefoundonthebodyofthecamera,
oritfaile dtoconnectthecame rabyscann i n gQR
code,pleasechoosethe'Others'methodtoconnect
thecamera.
MethodOne:WirelessInstallation
①EntertheAPP,clickthe"+"icononthetoprightcornerofthe
homepage,tap'Others'→IPCamera.
②Choose'WirelessInstallation',pleaserefertothe'Wireless
configurationaddinstructions’ontheAPPandtheAPP'svoice
prompttofinishthesetting.
Note:Pleaserefertothe②③④stepsinthechapter
'ScanQRcode'tofinishthe'WirelessInstallation'
settings.

Ifthewirelessconfigurationfails,pleaserefertooneofthe
followingmethodstoconnectthecamera.
Pleasepoweronthecamera,anduseanetworkcabletoconnect
thecameratooneoftheLANportsontherouter.
Pleasemakesurethephoneandcameraareunderthesame
router.
Pleaseconnectthenetworkcable

MethodTwo:SearchinLAN
①LogintheAPP,clickthe"+"icononthetoprightcornerofthe
homepage,tap'Others'→IPCamera.
Clickon"SearchinLAN",youcanfindalltheavailablecameras
inthesamerouterwiththesmartphone（.：Camerasthat Note
hasbeenaddedsuccessfullyinthisaccountwillnotbesearched
again）.

②Thebindingpagewillpopupafterabout30seconds.Ifthe
searchtimesout,pleasetryagainorreturntotheAddDevice
pageandselectManuallyadd.

MethodThree:Manuallyadd
Afterselect"Manuallyadd",pleaseinputcamera'sUID(15
characters,canbefoundonthelabelsticktothecamera'sbody),
orscantheQRcodeonthecamera'sbottomsticker,theUIDwill
beautofilledin,thenputinthecamera’spasswordtoconnect
thecamera.
Note:AfterthecamerahasbeenaddedbySearchinLANor
ManuallyAdd,ifyouwanttomakethecameraworkinWiFi
mode,pleasefollowthestepsbelow:
①InthehomepageoftheAPP,clickthe""onthetoprightcorner
ofthecamera→choose"Settings→WiFi",selecttheWiFithat
thesmartphone/tabletconnectingto,theninputWiFipassword,
clickon"done".

②WaituntiltheAPP/Cameraprompt'pleaseremovethenetwork
cable,camerawillrestart󶙾',removethenetworkcable(Keep
thecamerapoweredon).
Unplugthenetworkcable,camerawillreboot
automatically...
Note：Ifsetupfailed,pleaserefertonetworkcableconnection
methodorchangearoutertosetupagain.

4.CloudStorage
4.1Howtoactivatethecloudstorageservice?
Thecamerasupportscloudstoragefunction（Onlyforregions
）.Afterthecloudwherecloudstoragehasbeenenabled
storagefunctionisactivated,oncethecameradetectsmoving
objects,itwillrecordvideotocloudserver,forusers’checking
atanytime.
Clicktheonthetoprightcornerofthecamera,select"cloud
storage".Click"activation"toopenthecloudstorageservice.

4.2Howtoviewcloudstoragevideo?
"cloud
storage

4.3Howtorenewthecloudservice
Itrequirestorenewthecloudservicewhenitisexpired.
Clicktheiconintheupperrightcornerofthecloudstorage
interface,toopentherenewalinterface.
Clickthe"Renewal"optionatthetopleftcornerorthebottomof
theinterfacetobringuptheservicepackagedetails.Youcan
choosethepackageaccordingtoyourneeds.
Note:therearetwotypesof"videopreservation(circulation)":
7daysand30days.
The7-daycyclemeansthatthevideocanbesavedfor7days,
andthe30-daycyclemeansthatthevideocanbesavedfor30
days.Afterthat,thevideowillbecoveredinorder.1month,6
monthsand12monthsofservicepackisoptional.
Formoreinformationaboutcloudstorage,click"Seemore"on
therenewinterface.

Note：Duetothedifferentmarketconditionsandnational
policies,thepriceofcloudstoragemaybevaryindifferent
regions,theamountissubjecttotheactualamounton
theapp.

OnlineSupport
Ifyouhaveanyquestionsordifficultiesinusingtheproduct,or
suggestionsforourproducts,pleasecontactusinthefollowing
ways:
Clickon"Me"inthebottomrightoftheAPP,andclickon
‘Onlinesupport’,toenjoythehigh-qualityonlineconsulting
servicesprovidedbyourcompany.

FAQ
Q：Howtoresetthecameratofactorydefaultsetting?
Q:AnytipsforWiFiconnection?
Q:Novisionatnighttime?
Q:Whattodoifcamera’spictureisblurred?