Vuezone personal video network User manual

Version 2.0.2
VueZone personal video network
User Guide

User Guide
Contents
Chapter 1 Getting Started
Chapter 2 VueZone Features
Chapter 3 Setting Up Your VueZone
Chapter 4 Quick Tour of my.VueZone.com
Chapter 5 Personalizing your VueZone
Chapter 6 Camera Tab
Getting started Zoom
Control bar icons Full Screen
recording video Adjust brightness levels
Snapshots Motion detection
Chapter 7 Library Tab
View your recordings Uploading
Downloading Deleting
Locking / Unlocking List / Grid Views
Sharing
Chapter 8 Settings Tab
Personal Settings
Cameras
Sharing
Gateway
Software Updates
My Account
Chapter 9 Troubleshooting
1
Provide user guide feedback here

User Guide
Getting Started
Welcome to my.VueZone.com, where you watch, record and share video or snapshots from any Web
enabled computer. So no matter where you are, you can see what you’re missing.
Your VueZone personal video network includes the following:
Important: Read all of the installation instructions before beginning.
Chapter 1 Getting Started 2
Provide user guide feedback here

User Guide
VueZone Features
Chapter 2 VueZone Features3
Provide user guide feedback here
Lens
Sync LED
VueZone camera Battery door/mount
Battery door latch & on/off switch
(on camera bottom)
Camera sync button
Automatically connects
all your cameras.
VueZone gateway
Power LED Confirms your
gateway is powered on.
Status LED
Confirms your VueZone
network is operating.
Internet LED Confirms
your gateway is connected
to the Internet.
Sync LED
Power connector
Reset pinhole
Ethernet connector
USB connector

User Guide
Setting Up Your VueZone
Connect the gateway to your network
1. Connect the Ethernet cable to the Ethernet port on the gateway and an available LAN port on your
router.*
2. Connect the power adapter to the gateway and power outlet. The blue Power LED will be on.
3. The blue Internet LED will ash continuously if you have a valid connection. The initial ash may take
up to 2 minutes.
*If you are installing a network for the rst time, please follow the network installation instructions for your router rst.
Tip: If you need troubleshooting help, go to VueZone.com/install for answers and links to VueZone
support.
Installing camera battery
These instructions apply for all VueZone cameras.
1. Slide circular battery latch towards camera back, and press down on the bottom of the gray door to
remove.
2. Insert battery; be sure to following the polarity indication on the sticker inside the camera.
3. Snap battery door back in place by inserting the top portion of the door rst and clicking the bottom
portion into place.
Tip: Wait until Step 3 to turn camera power on for synching with the VueZone gateway.
Syncing cameras to the VueZone gateway
Before syncing, conrm that the Internet LED light on front of the VueZone gateway is still ashing con-
tinuously. If not, go to VueZone.com/install to troubleshoot, or contact VueZone support.
1. Place camera within 12 inches of the VueZone gateway and slide the camera power switch to the
ON position (green dot showing).
2. Press and release the “Sync” button on the top of the VueZone gateway. The blue “Sync” LED light
will turn on for 45 seconds.
3. During this time, the camera will sync to the VueZone gateway. You’ll see the LED light on the front
of the camera ash for 5 seconds to conrm sync.
4. If you cannot complete the camera sync in 45 seconds, the “Sync” button must be pressed again.
5. Once synced, the camera can be viewed and positioned.
Tip: For the VueZone motion detection cameras – every time the power is turned ON, it requires 2
minutes for the sensor to warm up and begin operating.
Registering your VueZone
1. Locate your VueZone Gateway Number (VGN) number on the bottom of the box your system came
in, the VueZone gateway or printed in the Quick Install Guide.
2. Go to my.VueZone.com. If you purchased from VueZone, you already have an account. Enter your
information and click Sign In. If you are new to VueZone click the Register Now button.
3. Follow the on-screen instructions.
Chapter 3 Setting Up Your VueZone 4
Provide user guide feedback here

User Guide
Start viewing!
1. Once you’re registered and your camera is synced, log in to my.VueZone.com.
2. If your cameras have successfully synced, you will see them on the “Cameras” tab.
3. Click on the camera control bar to start viewing.
4. If you don’t see the control bar, mouse over the video player and it will pop up.
Tip: You can also use your smartphone to view your camera with VueZone Mobile for iPhone and
Android. VueZone Mobile requires a subscription to VueZone Premier or Elite service plans – see
VueZone.com/mobile for details.
Installing the camera
1. Decide where you want to install the camera, and then peel off the adhesive protective layer
on the back of the mounting ball. Stick the mount to the surface you selected. Or, you can install the
mounting screw (included) in the desired position, and hang the mounting ball from the screw head.
2. Place the camera on the magnetic mount and point it in the desired direction.
3. Adjust your camera positioning by viewing the video through your my.VueZone.com account on
your computer or smartphone.
Chapter 3 Setting Up Your VueZone5
Provide user guide feedback here

User Guide
Quick Tour of my.VueZone.com
You’ll see three tabs on my.VueZone.com: Cameras, Library and Settings. This is where you control
everything for your VueZone personal video network. The default page after login is the Camera Tab.
Main navigation
Camera -View the video stream from all of your cameras
-Start and stop recordings
-Take a snapshot
-Zoom into the video up to 4x
-Expand the video to full screen / time lapse mode
-Adjust video brightness levels
- Arm and disarm your motion detection camera(s)
Library -Manage all of your video recordings and snapshots
-Download a recording or snapshot to your computer
-View snapshots and recordings by name, camera, date or type
-Lock or unlock a recording or snapshot
-Share a recording or snapshot via email
-Upload a snapshot or recording to Flickr®or YouTube®
Settings -View your current account information
-Change your password
-Set up motion-activated alerts
-Adjust the sensitivity of your motion-activated camera
-Schedule recordings
-Adjust your auto record settings
-Add or delete friends who can view your cameras
-Manage which cameras your friends can see
-Manage your recording schedule
-Change your camera and VueZone gateway names
-View how much storage space you have remaining
-View your VueZone gateway and connection information
-Share live video from a camera with your friends
Chapter 4 Quick Tour 6
Provide user guide feedback here

User Guide
Personalizing your VueZone
After you’ve positioned your camera and signed in to my.VueZone.com, you can personalize the name
on your VueZone gateway and camera.
Naming your VueZone gateway
Your default VueZone gateway name is the VGN. You may want to give it a more personal name – this is
what your friends will see if you share your camera.
To rename your VueZone gateway:
1. Click on the Settings tab
2. Click on “Gateways” in the left column.
3. Type the new name in the box; it automatically saves.
Naming your camera
Like your VueZone gateway name, your camera was automatically given a name based on your camera
serial number. You may nd it helpful to change this name to something that reects the camera’s
positioning (e.g., living room, baby’s room, back door).
This will make it easier to view, manage and share your cameras, since anyone you share it with will also
see these names.
To rename your cameras from the Camera tab:
1) Double-click on the camera name.
2) Type in a new name, then click outside the box.
3) The new name automatically saves.
Tip: Camera names are currently limited to 13 characters, no spaces.
Chapter 5 Personalizing Your Vuezone7
Provide user guide feedback here

User Guide
To rename your cameras from the Settings tab:
1. Click on a camera name underneath “Cameras” in the left column.
2. Type the new camera name in the box.
3. The name automatically saves. When you click on another tab or link, the name change will be
reected.
Chapter 5 Personalizing Your VueZone 8
Provide user guide feedback here

User Guide
Chapter 6 Camera Tab9
Provide user guide feedback here
Cameras Tab
This is where you watch your cameras. There are two views you can use:
• 320 - grid view, which shows all of your cameras at a smaller size (320 x 240)
• 640 - shows one camera at a large size (640 x 480). To select the camera to view click on one of
your cameras listed on the left side of the screen.
You can also schedule recordings, share with friends, expand the video to full screen ,record video, take
a snapshot, and adjust brightness levels.
Tip: In the 320 view you can rearrange your cameras by clicking and dragging your camera to its
new location.
Getting Started
1) Click on the camera control bar to start viewing.
2) If you don’t see the control bar, mouse over the video player and it will pop up.
3) If you have more than one camera, you can play all of them at once by clicking the “Play All”
button below the tabs. You can also stop all of them at once by clicking the same button.

User Guide
Your cameras show ve permanent icons: battery power, signal strength, and a drop-down menu. If you
have a VueZone motion detection camera, you will have a fourth icon.
Gateway icon: This icon represents the gateway(s) associated with your account.
Motion sensor icon: This icon appears if your camera has a motion sensor. It is gray
when not armed, green when armed, and red when it has been triggered.
Signal strength: Indicates signal strength of the camera, relative to the VueZone
gateway.
Battery power: Indicates how much battery power you have remaining in that camera.
X Delete - This removes a camera from your account.
Control Bar Icons
There are six controls on the toolbar: schedule recording, share camera, start/stop streaming, record
video, take snapshot, zoom, adjust brightness, and full screen/time lapse mode.
Button Action
Start / Stop Streaming: Starts and stops video stream, or stops recording if it is
recording.
Record: Starts and stops recording video clips. The border around the video turns
red when recording is in progress. You can also see the time lapse in the top right
corner.
Snapshot: Takes still images.
Zoom: Allows you to zoom into the video by up to 4x, and zoom back out.
Brightness: There are three settings.
Full Screen: Expands the video to your full computer screen. Press “Escape” to exit
this setting.
Chapter 6 Cameras Tab 10
Provide user guide feedback here

User Guide
Recording Video
1) Click to begin watching live video.
2) To start recording, click the icon. The border around the video turns red when recording is in
progress. You can also see the time lapse in the top right corner.
3) To stop recording, click the icon again. Live video will continue to play on your screen.
4) To stop watching live video, click the “stop streaming ” icon.
5) Your recording will be automatically saved and can be viewed in the Library.
Take a Snapshot
1) Click to begin watching the live video stream.
2) Click the icon to take a picture.
3) Your photo will be automatically saved and can be seen in the Library.
Tip: You can take a snapshot even if the live video is off by clicking the camera icon.
Zoom
You can zoom in on the video you see from the cameras.
1) When streaming video, click on the icon in the control bar.
2) You’ll see the zoom window appear, with the option to zoom in by 1x, 2x or 4x.
3) You can move the zoom area by clicking on the box and dragging.
4) Once you have selected an area and zoom level, click “Save.”
5) The image will refresh to show the zoomed-in area.
Tip: The 640 view allows for up to 2x view while the 320 view allows for up to 4x view.
To remove the zoom:
1) While streaming video, click on the “magnifying glass icon” again.
2) Change zoom level to 1x.
3) Click “Save.”
Chapter 6 Cameras Tab11
Provide user guide feedback here

User Guide
Expand Video to Full Screen
If you want to watch one camera full screen, click the icon. To exit the full screen, press “Escape.”
Adjust Brightness Levels
The VueZone cameras default to the normal image setting. You can manually compensate for bright light
or low light environments.
Bright light: reduces exposure for bright light or outdoor settings.
Normal image: Is the default brightness control.
Low light: increases exposure for lower light settings.
1) In bright environments, click the icon to reduce the exposure.
2) In low light environments, click the icon to increase the exposure.
3) To return to the normal setting, click the icon.
Tip: Last setting selected will be saved. Please note that friends will not be able to change bright-
ness settings.
VueZone motion detection cameras
If you have motion detection on your camera, you’ll see an additional icon to the left of the signal
strength, battery power indicator and delete. This is your motion detector icon.
Chapter 6 Cameras Tab 12
Provide user guide feedback here

User Guide
1) To arm or disarm the motion detector, click the drop-down arrow to the right of the icon (seen
below).
2) When the motion detector icon is green, this means your motion detector is on.
3) When the motion detector icon is grey, your motion detector is off.
Chapter 6 Cameras Tab13
Provide user guide feedback here

User Guide
Library Tab
This section of the site is where you can manage and watch your video clips and review your snapshots.
View your recordings and snapshots
You can choose whether you want to sort snapshots and recordings by name, camera, date or type by
making a selection in the “View By” section above the recordings.
1) Click on the snapshot or recorded content to view it.
2) To close the player, click the X in the upper right corner.
Download a recording or snapshot to your computer
1) To download a video or snapshot to your computer, check the boxes in the upper left corner of
the desired content. You can also select “All” to choose all of your recordings or snapshots on that
page. To de-select everything, click “None.”
2) To download the selected content, click the “Download” button below the tabs. All the clips and
snapshots you selected will be added to a zipped folder for you to download to your computer.
Lock or Unlock a Recording or Snapshot
Your account has a storage limit which varies depending on your subscription level. When you reach
your limit, your oldest les will be deleted automatically. Locked les will not be deleted.
Chapter 7 Library Tab 14
Provide user guide feedback here

User Guide
1) To lock a le, check the box for the recording or snapshot.
2) Then, click “Lock.”
3) Your content will be protected from automatic deletion.
4) To unlock, check the box for the recording or snapshot again, and click “Unlock.”
Share a Video or Snapshot via Email
If you have a snapshot or video you want to share, you can send it via email.
1) Check the box of the recordings or snapshots you want to share. You can select more than one.
2) Click on the “Share” button to get the drop down menu.
3) Select “Email.”
4) Enter the email addresses and a message to your recipients. To send to more than one email
address, use a semi-colon between each address.
5) Click “Send.”
6) To cancel, click the X in the upper right corner.
Once your friend receives the email, they will click on the link that will lead them to a page to see what
they have been sent. From here, they just have to click on the video or snapshot and it will enlarge for
easy viewing.
Chapter 7 Library Tab15
Provide user guide feedback here

User Guide
Upload a Video to YouTube®or a Snapshot to Flickr®
Share your videos and snapshots with your social media network.
1) Check the box of the recordings or snapshots you want to share. You can select more than one.
Click on the “Share” button to get the drop down menu.
2) Click the “Upload” button.
3) Select the appropriate service and sign in.
4) Follow the instructions for the service you selected.
Tip: To share content via YouTube®(videos) or Flickr®(snapshots) you will need to have an ac-
count with the service.
Delete a Video or Snapshot
1) Check the box of the video or snapshot you want deleted.
2) Click the “Delete” button.
3) You will be asked to conrm if you want to delete the selected items. Click “Delete” to complete
the action.
Tip: If you previously locked a le, you will not be able to delete it without rst unlocking it under
the Library tab.
TIP: You may store up to 500MB of les depending on the VueZone service plan selected. To
ensure you have sufcient space, periodically save les to your computer.
List or Grid Layout
You can view your stored videos and snapshots in list form or grid form. Switch between the two using
the icons at the top of the screen, as displayed below.
Chapter 7 Library Tab 16
Provide user guide feedback here

User Guide
Settings Tab
Personal Settings
This is where you can view your current account information, change your username (used to login to
your account), password, and your contact information including email address and physical address.
Change Username, password or email
1) Click on the applicable link or button
2) Fill in the information presented
3) Click “Change” to save your preferences
Chapter 8 Settings Tab17
Provide user guide feedback here

User Guide
Cameras
This area allows you to rename your cameras, check your connection, battery life, and whether the
camera is being shared or is inverted. You can also adjust your settings for unattending recordings:
recording format, motion detection and schedule a recording.
To rename your cameras:
1) Click on a camera name.
2) Type the new camera name in the box.
3) The name automatically saves. When you click on another tab or link, the name change will be
reected.
Chapter 8 Settings Tab 18
Provide user guide feedback here

User Guide
Settings for Unattended Recordings
Format
This section allows you to control the settings of video that is recorded as a result of motion being
detected or from a scheduled recording.
To adjust your auto record settings:
1) Click the “Format” link.
2) Select the resolution setting on the left side: the
higher the number, the better the picture quality, but
the slower the frame rate.
3) Select the exposure appropriate for your video.
4) Click “Save”
Motion Detection
To make adjustments to your motion detection settings, you must rst enable motion dection using the
radio buttons.
To adjust your motion detection settings:
1) Click the “Motion Detection” link.
2) Using the slide, select the sensitivity. The higher
the number the more sensitive the motion detection
sensor.
3) Select whether you want video or a snapshot
captured.
4) Choose the length of recording if video capture
selected in step #3.
5) If you want to receive motion email alerts, please
click the on “yes” and enter the email address(es)
that you would like the alert sent to.
6) Customize the message that you would like to
receive when an alert is sent.
5) Click “Save. ”
Chapter 8 Settings Tab19
Provide user guide feedback here