Warm-Living WL3DSTOVE21 User manual

Questions, problems, missing parts? Contact technical support department at
1-800-752-5262, 8:00 a.m. - 5 p.m., CST, Monday - Friday or visit us online at
customerservic[email protected]
Please have your model and serial number ready
1
YOU MUST ACTIVATE YOUR PRODUCT WITHIN 30 DAYS OF PURCHASE
Purchase Date ____________Serial Number (located on back of unit) __________________
INFRARED TECHNOLOGY
Warm-Living®is a registered trademark of
KMS, Inc., All Rights Reserved.
REV1-062821
INFRARED HEATER
Customer number:
WL3DSTOVE21
UNIT LEGS ARE LOCATED UNDERNEATH THE UNIT ONCE LIFTED OUT OF THE PACKAGING

2
INFRARED TECHNOLOGY
TABLE OF CONTENTS
Package Contents ............................................................... 3
Safety Information .............................................................. 4
Frequently Asked Questions ...................................................... 6
Preparation .................................................................... 8
Troubleshooting ................................................................ 8
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Remote Control ................................................................ 10
Operating Instructions .......................................................... 11
Care and Maintenance .......................................................... 13
One-Year Limited Warranty ...................................................... 14
Replacement Parts List ......................................................... 15

3
INFRARED TECHNOLOGY
PACKAGE CONTENTS
B
A
C
DE
PART DESCRIPTION QUANTITY
A Infrared Heater 1
B Remote Control 1
C Control Panel (preassembled to Infrared Heater (A)) 1
D Temperature Sensor (preassembled to Infrared Heater (A)) 1
E Unit Legs (*assembly required, see pg8) 4

4
INFRARED TECHNOLOGY
SAFETY INFORMATION
Please read and understand this entire manual before attempting to assemble, operate, or install the product.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: POTENTIAL ELECTRICAL HAZARD IF NOT ADHERED TO. When using electrical
appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and
injury to persons, including the following:
• This heater must be plugged into a 120 V, 15 amp (or more) circuit of its own. Do not plug anything
else into the same circuit. If unsure if your home meets this specification, consult a certified
electrician prior to use. Risk of fire, overheating, malfunction, property damage, injury, or even
death may result if not adhered to!
•Connect to a properly outlet only. Do not connect the heater to extension cords, surge
protectors, timers, direct breakers, or an outlet with other appliances connected to the same outlet.
Risk of fire, overheating, malfunction, property damage, injury, or even death may result if not
adhered to!
• This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Use handles
(certain models) or wheels to move this heater.
• Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at
least 3 ft. (0.9 m) from the front of the heater and keep them away from the sides and rear of the
heater.
• Extreme caution is necessary when any heater is used by or near children, invalids, pets, or when
the heater is left operating unattended.
• Always unplug the heater when not in use.
• Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been
dropped, or damaged in any manner. Contact the manufacturer for resolution options.
• Do not use outdoors. Exposure to outdoor elements such as rain, snow, sun, wind, or extreme
temperatures may cause the heater to become a safety hazard.
• This heater is not intended for use in bathrooms, laundry areas, and similar indoor locations, nor
any locations that use GFCI outlets.
• Never place the heater where it may fall into a bathtub or other water receptacles.
• Do not run the cord under carpet. Do not cover the cord with throw rugs, runners, or similar
coverings. Arrange the cord away from traffic areas and where it will not be tripped over.
• The heater must be plugged into a wall outlet that is a dedicated circuit with a minimum 15 amp
rating on that individual circuit.
• To disconnect the heater, first turn the power button to the OFF position and then remove the plug
from the wall outlet.
• Do not allow foreign objects to enter or block any ventilation or exhaust opening as this may cause
electric shock, fire, or damage the heater.
• Allow at least 3 ft. of unobstructed space to the front and rear of the heater to allow for maximum
heat, air, and ventilation flow.
• A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint,
or flammable liquids are used or stored, nor use flammable solvents to clean the heater. Keep the
heater dry at all times.
• Use this heater only as described in this manual. Any other use not recommended by the
manufacturer may cause fire, electric shock, or injury to persons.
• Do not use abrasive solvents to clean the heater as it may cause damage to the finish or casing.
• To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft
surfaces, like a bed, where opening may become blocked.
• Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or
relocatable power tap (outlet/power strip).
SAVE THESE INSTRUCTIONS

5
INFRARED TECHNOLOGY
SAFETY INFORMATION
Child Lock Safety Feature
Press and hold the flame button on the remote control (B) for
5 seconds. Locking is confirmed when a buzzer rings. When
locked, the control panel and remote control (if provided) will not
function.
To unlock the control panel or remote (if provided), repeat this
procedure. Unlocking is confirmed when a buzzer rings.
Tip-Over Safety Feature
This heater is equipped with a tip-over safety feature. Once the heater is tipped over, an internal
switch will automatically shut the heater off. Once the heater is restored to an upright position, the
heater will reset. To continue operation, turn on the heater using the control panel or supplied remote
control (if provided) on the heater.
Overheat Safety Feature
This heater is equipped with an overheat safety feature. When the internal components of the heater
reach a certain temperature that could cause overheating or possible fire, the heater will automatically
shut off. If the unit has been overheated, you will need to unplug the unit from the wall and replug it in
to use the heater again.
WARNING: TO PREVENT ELECTRICAL SHOCK,
MATCH THE WIDE BLADE OF THE PLUG TO THE
WIDE SLOT OF THE RECEPTACLE AND FULLY
INSERT.
WARNING: It is normal for the power cord to feel warm to the touch. However, a loose fit between
the outlet and the plug may cause overheating of the plug. If this occurs, try inserting the plug into a
different outlet. Contact a qualified electrician to inspect the original outlet for damage.
Specifications
Voltage Rating 120 V (60 Hz)
Power Consumption 1,000 W/1,500 W
Unit Size 15.05 in. (W) x 10.43 in. (D) x 22.41 in. (H)
Unit Weight 10.37 lbs.

6
INFRARED TECHNOLOGY
FREQUENTLY ASKED QUESTIONS
Please review these frequently asked questions on the next few pages prior to using your heater.
Q. My heater emits a strange odor when I first open the box and when I turn the heater on for the first
time. Why is this happening?
A. This is normal. This heater is treated with a special heat safe/resistant coating. This odor will
sometimes be present when the box is opened. When the coating is exposed to heat, it produces this
particular odor during the first few hours of operation. This will dissipate after the break-in period. If
you are sensitive to odors, you may want to pre-burn the unit in a garage with the door open until the
initial odor dissipates.
Q. If my heater runs on its max wattage setting, how many BTUs is that?
A. This heater is intended to be used as supplemental heat in areas most needed. It may take several
minutes to several hours to heat your area, depending on various factors. The below chart provides BTU
translations for different wattages.
WATTAGE BTUS
1,500 5,118
1,000 3,412
750 2,559
500 1,706
Q. Can the heating elements be replaced?
A. Replacement heating elements can be obtained from the manufacturer. All parts may be purchased
through the manufacturer if your product is out of warranty. If you feel that the elements are definitely
faulty right out of the box, contact Customer Support. A representative can then direct you to the next
step.
Q. Once I plug the unit in and turn it on, how long will it take to heat my room?
A. The heating process in the heater begins immediately upon powering on and setting the desired
temperature above the ambient temperature. A noticeable change in the ambient temperature of the
room will vary due to variables such as the location of the heater (in the home), floor plan and size of
the room, how well the room is insulated, how many doors/windows, how much bare concrete (acts as
a heat sink with any type of heating), the opening and closing of an exterior door, long hallways, high
ceilings, etc. Customers with smaller rooms experience quick heat changes. Rooms with larger and
open floor plans can expect up to 24 hours to completely heat up.

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INFRARED TECHNOLOGY
FREQUENTLY ASKED QUESTIONS
Q. The temperature on my heater does not match the temperature display on my wall, or external
thermostat. Why?
A. This is completely normal. The temperature display on your heater may vary from the temperature
display on another thermostat (like the one mounted to your wall or a purchased external thermostat).
This is because the temperature sensor on the heater reads the temperature directly around the heater.
With the heater near the cold floor (and heat rising), any readings on elevated or external thermostats
will differ in readings on the heater. The best way to operate your heater is to set the unit on High and
dial up to a temperature that feels comfortable to you. Then, leave it at that temperature, regardless of
the mismatch. The heater will cycle off when the set temperature is met or exceeded slightly.
Q. Can I use more than one heater at a time? Can I use the heater and another appliance at the same
time?
A. Yes, but make sure they are not plugged into the same circuit. Each heater requires its own minimum
15-amp circuit with no other items plugged into that circuit or outlet. This is because heaters are
considered appliances and draw out high amperage. If you are unsure your circuit meets these
requirements, verify with a certified electrician.
WARNING: Risk of fire, damage to property, or injury may result if requirements are not met.
Q. Why does my heater’s fan continue to run after the set temperature is reached or the power is turned
off?
A. This is normal. The heater’s fan will continue to run even after the heater automatically cycles down.
The fan continues to run so that every last bit of heat is blown out of the heat chamber while allowing
the unit to continue filtering your air. Once the internal box/components cool completely, the fan should
then shut off on its own. In this case, allow a few minutes after the heat cycles off (with power on). The
fan will shut off faster when the power is turned off.
Q. My heater’s display shows my ambient temperature to be in the 20s when I know it is warmer than
that. Why?
A. The heater’s display is defaulted to read the temperature as Fahrenheit. If your heater is definitely
heating but shows it is in the 20s you probably have the setting to read your temperature in Celsius
rather than Fahrenheit.
Q. My heater’s power cord gets warm. My cord is showing signs of heat or melting at the outlet. Is
this normal?
A. A warm power cord is normal. These power cords are rated safe for up to 105°C/ 221°F by the UL,
CSA, or ETL. The exception is, if you detect heat, smoke, or signs of melting at the contact point of
the wall outlet, it may be due to loose or worn wall contacts (or arcing). Please stop using the heater
immediately, contact warranty support for a replacement power cord, and have a certified electrician
replace the wall outlet as soon as possible.

8
INFRARED TECHNOLOGY
PREPARATION
Place the heater on a firm, level surface and plug into a grounded 120 V, 60 Hz power outlet and turn on
the unit. Only operate heater in upright position.
Insert two AAA batteries into the remote control before using (batteries not included). *(Not all products
will include a remote control.)
Please note that infrared heaters do not heat like a traditional space heater. You should not expect
infrared heaters to blow hot air like a traditional space heater. Infrared heaters heat objects not air.
Infrared heaters are intended to supplement an already heated, insulated room. Square footage
specifications assume a single enclosed room not an entire home. Infrared heaters do not heat through
walls, floors, and are not intended to replace a main heat source. Infrared heat can take at least 24
hours to warm a room but operate much more efficiently to maintain the desired temperature. Infrared
heaters will not work well in uninsulated unheated spaces like screened in porches, RV’s, garages,
unheated basements, etc.
UNIT LEG ASSEMBLY
To assemble the unit feet align the foot to the
mounting bracket and press up firmly until se-
cured with a “CLICK” sound. For permanent
attachment you can secure the leg by adding
a screw into the pre-drilled hole (1 per leg).
A
E

9
INFRARED TECHNOLOGY
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
The heater
does not turn
on.
1. The power cord is not plugged in.
2. The electricity at the main fuse
box is not working.
1. Plug the power cord into an electrical
outlet.
2. Check the electricity at the main fuse
box.
The flame
effect does not
turn on
1. The flame intensity is low. 1. Increase the flame intensity with the
flame button.
There is no
heat from the
unit
1. The thermostat on the heater
is set lower than the room
temperature.
2. The switch for heat is not on.
1. Increase the thermostat temperature
on the heater to a higher heat setting.
2. Select High or Low heat setting and
increase the thermostat temperature to
a higher setting.
The heater
shutoff
unexpectedly
1. The heater has overheated.
2. Insufficient power to the unit
3. The air vent is clogged.
4. Insufficient air flow to the heater.
1. Unplug the heater from the wall, wait a
few seconds then plug the power cord
back in.
2. Make sure the unit is plugged into a
dedicated outlet, with no extension
cords or surge protectors.
3. Clean the air vent located on the back of
the unit. see page 14.
4. Move the unit at least 3ft from the wall.
The heater
displays an
error code
“E2”
1. Temperature sensor not
functioning properly.
1. Please contact technical support.

10
INFRARED TECHNOLOGY
CONTROL PANEL
11 12 13
Timer Indicator Light Indicates when OFF Timer is set
Flame Effect Indicator Light Indicates when Flame Effect is on
13 Power Indicator Light Indicates when unit is recieving power from the wall
outlet.
11
12

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INFRARED TECHNOLOGY
REMOTE CONTROL
1
26
5
3
4
PART NAME DESCRIPTION
1 Temp Up Button Increases the set temperature value
2 Heater Mode Button Toggles between the two heat modes available
3 Temp Down Button Decreases the set temperature value
4 Power Button Powers the heater on or off
5 Flame/Lock Button
Short Press Toggles the Flame Effect ON / OFF and between the
varied flame effect brightnesses.
Long press: for 5 seconds to activate lock function.
6 Timer Button Engages the timer on or off

12
INFRARED TECHNOLOGY
OPERATING INSTRUCTIONS
1. Turn the heater on or off by pressing the Pow-
er button on the control panel (C) or by press-
ing the Power button on the remote control
(B).
Once the power is off, heating elements
will stop working first. The fan will continue
working for up to 90 seconds to dispense
residual heat inside the heater. This is a
normal function.
1
C B
2. Select a heat setting by pressing the MODE
button on either the control panel (C) or the
remote control (B) to toggle between the two
heat settings.
Power for high is 1,500 W; low is 1,000 W.
Note: The HIGH LOW LED light will only illu-
minate when the unit is heating and the
heating elements are engaged.
2
C B
HIGH LOW
3. Set the temperature by pressing the arrows on
the control panel (C) or the remote control (B).
You can set the temperature on the heater
anywhere between 50°F and 90°F. Once
you have chosen the desired temperature,
the heater will remain on until the room
temperature increases to the temperature
on the digital display. The heater will cycle
on and off to maintain the desired room
temperature.
Note: To engage the child lock press and hold
TEMP UP and TEMP DOWN button to-
gether for 5 seconds on the control pan-
el (C). On the remote (B), long press the
child lock button for 5 seconds to engage
the child lock. Repeat the above steps to
disengage the child lock feature.
3
C
B
B
C

13
INFRARED TECHNOLOGY
OPERATING INSTRUCTIONS
4. To set the timer to power off the heater, start
the unit and press the Timer button on the
control panel (C) or remote control (B).
Note: The timer-power-off function can only
be set when the heater is in power-on
mode.
The digital display on the control panel (C)
changes from the set temperature readout to
a time value for the timer. REMITehtsserP
button repeatedly to change the number
value between a range of 0 to 12 hours (in
1-hour intervals).
4
CB
5. To set the timer to power on the heater, first
ensure the unit is powered off, then press the
timer button on the control panel (C) or rem-
Note: The timer-power-on function can only
be set when the heater is in power-off
mode.
The digital display on the control panel (C)
will indicate time value for the timer. Press
the TIMER button repeatedly to change the
number value between a range of 0 to 12
hours (in 1-hour intervals).
5
CB
6. To power on or adjust the flame effect bright-
ness, press the Flame Effect button on the
control panel (C) or press the Flame Effect
Button on the remote control (B)
The unit will cycle between the four
brightness levels.
6
CB
7. To replace the batteries, remove the battery
cover (1) from the remote (B) by applying
pressure to the battery cover (1) and sliding
it away from the remote (B). Insert two AAA
batteries (not included) (2) and close the re-
mote by placing the battery cover (1) back on
the remote (B).’
Note: Do not mix old and new batteries. Do not
mix alkaline, standard (carbon-zinc), or
rechargeable (NiCad, ni-mh, etc) batteries.
Non-rechargeable batteries are not to be
recharged. Batteries are to be inserted
with the correct polarity. Exhausted
batteries are to be removed from the
product.
7
B
1 2
ote control (B).

14
INFRARED TECHNOLOGY
CARE AND MAINTENANCE
WARNING: Before performing any maintenance task, turn off the power, unplug the unit, and allow
it to cool completely.
1. To keep the heater clean, clean the outer shell with a soft, damp cloth. Use a mild detergent if
necessary. After cleaning, dry the unit with a soft cloth.
CAUTION: DO NOT let liquid enter the heater.
2. DO NOT use alcohol, gasoline, abrasive powders, furniture polish, or rough brushes to clean the
heater. This may cause damage or deterioration to the surface of the heater.
3. DO NOT immerse the heater in water.
4. Wait until the unit is completely dry before use.
5. Store the heater in a cool, dry location when not in use. To prevent dust and dirt build-up, use
the original packaging to repack the unit.
WARNING: Do not use the heater without all assembly in place.
CLEANING THE AIR INTAKE VENT
1. Clean the air intake or inside the unit after three months or if it appears to be blocking airflow.
With the heater unplugged, use a vacuum hose attachment (B) or compressed air (A) to blow
out or clean out any dirt, hair, or debris that may have built up around and inside the unit as this
will obstruct airflow.
B
A

15
INFRARED TECHNOLOGY
ONE-YEAR LIMITED WARRANTY
The manufacturer warrants this heater against defects in materials and workmanship on functional
parts, for a period of 1 year from the original date of purchase. Your sales receipt showing the date
of purchase of the product is your proof of purchase. Keep it in a safe place for future reference. This
warranty is subject to personal use only, commercial or rental applications will not be covered.
This product is made with the highest quality materials and is warranted to be free from defects
in materials and workmanship at the time of purchase. This limited warranty applies to products
manufactured or distributed by the manufacturer, are delivered in the continental United States or
Canada and extends to the original purchaser, or gift recipient. This warranty becomes valid at the
time of purchase and terminates either by the specified time frame listed above and/or owner transfer.
Any refunds or monetary compensations must be claimed through the place of purchase (retailer), and
not through the manufacturer. Any extended warranties (warranties that cover above and beyond this
manufacturer warranty) that are sold through a retailer or third party, are not directly correlated with
this products’ limited warranty, and may be redirected to said retailer or third party for coverage.
This warranty extends through the manufacturer of the product, and covers functional parts only.
Cosmetics are not covered, unless unequivocally determined it is a workmanship defect. Shipping
damage should be addressed with the shipping company, retailer, or place of purchase, not the
manufacturer unless the manufacturer was the direct shipper.
The manufacturer’s sole obligation under this warranty shall be limited to furnishing the original
purchaser replacement parts for units deemed repairable by the supplier’s warranty department.
The purchaser is responsible for insuring any parts shipped or returned, if desired. The purchaser is
responsible to prepay any shipping charges (both ways) including, but not limited to taxes and duties. All
exchanged parts and products replaced under this warranty will become the property of manufacturer.
The manufacturer reserves the right to change manufacturers of replacement parts or products for
use, in order to cover any existing warranty.
The purchaser may be asked to provide the supplier with proof of purchase documents (including the
date of purchase) if requested. Any evidence of alteration, erasing, or forgery of proof of purchase
documents will be just cause to VOID this limited warranty. Products, in which the serial number has
been defaced or removed are not eligible for warranty coverage.
This warranty does not apply if the unit has been subject to negligence, fabrication, misuse, abuse, or
repairs, alteration by non-manufacturer authorized personnel, inappropriate installations, or any case
beyond the control of the manufacturer. Examples of warranty invalidation may also include, but are
not limited to:
• Use of lacquer or paints in (and around) the heaters
• Heater placed on non-approved surfaces
• Electrical requirement deficiencies (15-20 amp dedicated outlet)
• Use on extension cords/timers/surge protectors/GFCI
• Outdoor applications
• Normal wear/tear/weathering
• Pet/consumer accidents
• Purchases from dealers unauthorized by the manufacturer (Authorization in writing)
The manufacturer shall not be liable for any loss due to use (or misuse) of the heater or other incidental
or consequential costs, expense or damages without irrefutable foundations. Under no circumstances
shall the manufacturer or any of its representatives be held liable for injury to any person or damage
to any property, however arising. Any implied warranty shall have duration equal of the applicable
warranty stated above. Specifications are subject to change without notice or obligation.
This limited warranty gives the original purchaser specific legal rights. Other rights may vary from state
to state.

16
Printed in China
Warm-Living® is a registered trademark of
KMS, Inc., All Rights Reserved.
YOU MUST ACTIVATE YOUR PRODUCT WITHIN 30 DAYS OF
PURCHASE
web: http://kmswichita.com/customer-service/register-a-product.html
REPLACEMENT PARTS LIST
For replacement parts, call our technical support department at 1-800-752-5262,, 8 a.m. - 5 p.m.,
CST, Monday - Friday
PART DESCRIPTION PART #
A Limit Switch 1.04.04.12.023
B Power Board 2.01.01.405
C Control Panel 2.01.01.403
D Thermostat Wire 1.04.03.1.008
E Heating Element 1.04.04.2.345
F Synchronous Motor 1.04.04.11.018
G Remote Control 2.01.01.650
H Blower Fan 1.04.04.4.271
A B
F
C
G
D
E
H