Warmup WHP1 User manual

IMPORTANT: Read this manual before installation.
Incorrect installation could damage the heater and
invalidate your warranty.
Installation
Manual
Technical Help line: 0845 345 2288
Electric Wall
Heating Panel
®

2
Product Description
Technical Information
Electrical Information
Testing the Wall Panel
Planning
Important points
Getting Started
Wall Heater installation
Tiling Over the Wall heating
Installation and System Documentation ( Pages 15-17 must be
completed and fixed at or near to the consumer unit. )
User Information
Warranty
Contents
Items Required
A Warmup® Thermostat with temperature
sensor
NOTE: Only Warmup® Thermostats should
be used
30mA Residual Current Device (RCD),
required as part of all installations
Digital Multi-meter and Insulation
resistance tester (required for testing the
heating panels)
Electrical trunking/conduit for housing the
power leads
Electrical housing, back boxes and junction
boxes
(Back box for the thermostat must be at
least 35mm deep)
Tile Backer Boards (The heating panels
must be installed onto a cementious,non
ammable surface, such as a tile backer
board.
Gloves to protect your hands from the
breglass mesh
Scissors to cut the mesh when modifying
the panels.
Staples and staples gun - for xing the
panel to the wall.
3
4
5
6
7
8
10
11
13
14
18
19

3
Product Description
Warmup Electric Wall Heating Panel for Professional Installation ONLY.
The Warmup Electric Wall Heating Panel is a exible sheet heating element which
complies with The Electrical Safety Regulations 1994. This product is designed for
installation behind tiles or natural stone, within walls, to provide radiant heat either
for small areas of a wall or for whole room heating.
Note: For whole room heating it is advised that a heat loss calculation is carried out
to determine that the size and overall wattage of the heating system is adequate.
This product must be installed by a professional in strict accordance with the
manual and“signed o”by a qualied and certied electrician to ensure that it
complies with The Electrical Safety Regulations 1994. ALL documentation and
information specied and requested within the manual must be recorded and
provided to the“end user”.
This product must be used in conjunction with the materials specied within the
manual and be controlled by a thermostat with limiting sensor in accordance with
EN 60364-4-42. The system MUST be supplied by a 30mA RCD.
The heating wire has been pre-spaced to ensure that spacing be kept constant to
ensure that wattage density across the whole panel is uniform. The wire should not
be removed from the mesh.
The product is designed for a single wall and should not be extended across
multiple walls or to oor or ceiling surfaces. The heating wire should be place on
a single at surface and must not be bent or creased across the wall surface. It is
essential that ALL wall areas that are heated OR not heated must be marked on a
diagrammatic plan. No xings or insulative materials should be applied to walls
in heated areas. The heating systems must NOT be placed over water pipes or
other electrical systems. The heating system must not be placed near to or against
ammable materials.
Failure to comply with the instruction manual may result in the product not being
in compliance with the relevant safety standards, being deemed unsafe, and will
result in the product warranty and guarantees being invalidated.

4
Technical Information
Rated Voltage 230VAC
Outer Diameter 2 mm (approx)
Minimum Bending
Radius
25mm
Conductor Dual Core
Conductor Shield Earth Braid
Resistance Tolerance -5% / +5%
Cold Lead 1x 3m with braided
earth screen.
Min Installation Tem-
perature
5°C
Wire Spacing 80mm - 150W Panel
50mm - 200w panel
IP rating IPX7
Wattage per m2150w or 200w
Product Specication
1. 3 meter cold lead
2. Cold lead joint
3. Dual core heating element
4. Double sided tape
5. End termination joint
6. Fibreglass mesh
6
3
2 1
5
4
Heater Information
Model Area
(m2)
Size
(m)
Watts Amps
WHP1 1.0m22mx0.5m 150 0.65
WHP1.5 1.5m23mx0.5m 225 0.98
WHP2.0 2.0m24mx0.5m 300 1.3
WHP3.0 3.0m26mx0.5m 450 1.96
WHP4.0 4.0m28mx0.5m 600 2.61
WHP5.0 5.0m210mx0.5m 750 3.26
WHP6.0 6.0m212mx0.5m 900 3.91
WHP7.0 7. 0 m 214mx0.5m 1050 4.57
WHP8.0 8.0m216mx0.5m 1200 5.22
WHP9.0 9.0m218mx0.5m 1350 5.87
WHP10.0 10.0m220mx0.5m 1500 6.52
WHP11.0 11.0m222mx0.5m 1650 7.1 7
WHP15.0 15.0m230mx0.5m 2250 9.78
Model Area
(m2)
Size
(m)
Watts Amps
2WHP0.5 0.5m21mx0.5m 100 0.44
2WHP1.0 1.0m22mx0.5m 200 0.87
2WHP1.5 1.5m23mx0.5m 300 1.30
2WHP2.0 2.0m24mx0.5m 400 1 .74
2WHP3.0 3.0m26mx0.5m 600 2.61
2WHP4.0 4.0m28mx0.5m 800 3.48
2WHP5.0 5.0m210mx0.5m 1000 4.35
2WHP6.0 6.0m212mx0.5m 1200 5.22
2WHP7.0 7. 0 m 214mx0.5m 1400 6.09
2WHP8.0 8.0m216mx0.5m 1600 6.96
2WHP9.0 9.0m218mx0.5m 1800 7. 8 3
2WHP10.0 10.0m220mx0.5m 2000 8.70
150W Wall Panel 200W Wall Panel

5
Electrical Information
All electrical work must be carried out by a certied electrician. All work must
conrm to current IEE wiring regulations - BS 7671:2008. A certied electrician
must sign o the nal installation.
Installing an RCD
The electrician must install a dedicated 30mA RCD. A combination“double pole
fused switch/spur must incorparated in order to isolate the system.
Ensure that all earth connections from the heating panel are connected to the
protective conductor of the supply circuit.
Electrical accessories needed
• Electrical Back Box - A 35mm back box may be used for the all Warmup
thermostats.
• Junction Box - If installing more than two heaters a junction box will be required.
• Conduit or plastic trunking- The wiring to the thermostat should be chased into
the wall protected by conduit or plastic trunking.
Connecting the thermostat
The Warmup wall panels must be controlled via a thermostat using an external
temperature sensor at all times to ensure that the maximum temperature of 40°C
is not exceeded. The thermostat must be connected to the mains electrical sup-
ply via a double pole isolator fused spur or RCD that has a contact separation in all
poles providing full disconnection under over-voltage category III conditions .The
thermostat is IP20 rated and must be located outside of Zone 2 in wet areas.
If oor heating is also installed the system must be controlled via a separate
thermostat and temperature sensor.
Temperature Sensor Location
The thermostat must always be operated
using the 3m external temperature sensor
supplied with the Warmup Thermostat. The
sensor must be placed centre of two of the
heating element runs of the heating panel.
The sensor must not cross over or touch any
of the heating wires. When connecting to the
thermostat ensure that the wire is installed in
a separate conduit to the heating panel cold
lead to avoid any electrical interference.

6
Test the wall heating panel(s)
You must test the heater before, during and after installation to ensure that the
panels have not been damaged during the installation.
Using a multi-meter test the resistance of each individual heating panel.
Set the multi-meter at 200 ohms setting for larger panels and a 2k ohms setting for
the smaller mats. Test across the Live and Neutral.
At 20°C between live and Neutral the heater should read
A +/- 5% Ohm reading tolerance is allowed under manufacturing guidelines.
A insulation resistance test must also be carried out on the heating panel. Carry out
the test across the conductors and Earth at 1000V.
Record the ohms reading and the insulation resistance test results on the control
card included in this instruction manual.
If the heater fails the insulation resistance test , the ohms reading is open circuit or
above/below the allowed tolerance DO NOT TILE contact the technical helpline on
0845 345 2288.
All test results must be recorded on the control card at the back of the manual.
NOTE: DO NOT WIRE THE HEATING ELEMENT TO THE MAINS WHILE THE HEATING PANEL
IS STILL ROLLED UP.
Check resistance using multi-meter
Size Resistance
150W 200W
0.5m2n/a 523
1.0m2352.7 264.5
1.5m2235.1 176.3
2.0m2176.3 132.3
3.0m2117.6 88.2
4.0m288.17 66.1
5.0m270.53 52.9
6.0m258.78 44.1
7.0m250.38 37.8
8.0m244.08 33.1
9.0m239.19 29.4
10.0m235.27 26.5
11.0m232.06 n/a
15.0m223.51 n/a

7
Location of the heating panels
When installing the Warmup wall heating panel it is important that the installation
is design and installed carefully to avoid any harmful inuence between the heating
system and other electrical and non electrical installations.
When installing the heating element near
other electrical installations it is important to
that the heating element does not aect the
electrical installation such as reducing the
current carrying capacity of cables from other
circuits due to the high ambient temperature
caused by the heating system. In order to
avoid this leave a perimeter of 200mm around
the edge of the wall.
In order to prevent the heating element from causing high temperatures to
adjacent materials always ensure that the heating panel is at least 10mm from
ignitable structures.
Heat Free Zones
When designing the areas to be covered it is important that heat free zones are
allocated for areas where drilling or xings may occur.
Thermal Blocking
Do not x items to the wall over the heated areas that may block the heat . Fittings
may only be installed into the non heated areas.
Draw a plan
In order for your installation to run as smoothly as possible and to ensure that
the location of the heating panels can clearly be identied at a later date, a plan
showing exact locations with measurements MUST be drawn.
This MUST be kept along with the heater information, test records, operating guides
and any other relevant documentation required, at or near the consumer unit.
Planning the installation
200mm
200mm
200mm
200mm

8
Important Installation Points
ALWAYS plan the installation and complete the relevant documentation provided
in this instruction manual. It is important that this is placed near or at the consumer
unit so that the end user has all the information needed for the Wall Panel Heating
system.
ALWAYS ensure that all electrical work, testing and diagrams of the installation
have been signed o by a certied electrician .
ALWAYS test the heating panel before, during and after the nal installation. This is
very important during the tiling stage and after any xings have been made to the
wall.
ALWAYS take care during installation not to damage the heating wire.
ALWAYS installed the heating panel at least 50mm from conductive parts of the
building.
ALWAYS ensure that a heat loss calculation have been carried out and all heating
requirements have been met if the system is to be used as a primary source of heat.
ALWAYS advise other trades of the location of the heating panels before the
commence any work to avoid damage to the heating panel. They should be made
aware of all the heated and unheated zones. Placing temporary warning labels
within the heated areas will reduce the risk of damage.
ALWAYS leave a perimeter of 200mm around the edge wall. This will reduce the risk
of the heating panel sitting above other electrical circuits located behind the wall.
ALWAYS x the heating panels to cementitous non ammable materials or to a
board t for purpose such as a Tile backer board with a euroclass“E”rating.

9
DO NOT cut or shorten the Wall Heating panel at any time.
DO NOT allow the heating panel to cross expansion joints of the building or
structure.
DO NOT alter the spacing of the mat at anytime.
DO NOT allow the wall heating panels to exceed a maximum of 40°C. This is
achieved by installing a Warmup Thermostats with temperature sensor.
DO NOT connect the heaters in series, the heating panels must be connected in
parallel.
DO NOT allow the heating element wire to touch or cross at any point.
DO NOT install this product behind any other material other than ceramic or
natural stone tiles.
DO NOT extend heating panels beyond one wall surface, always use separate
panels for each wall.
DO NOT leave any of the wire exposed. The heating panel must be completely
embedded in exible tile adhesive, including the cold lead and end termination
joints. Failure to follow this instruction can cause the heating element to overheat.
DO NOT cover the heating panel manufactured joints with tape, you may if
necessary tab tape the joint to hold it in place before embedding in exible tile
adhesive.
DO NOT cover the wall heating panel until it has been inspected ,and thoughly
tested by a certied electrician. All measurements and results must be logged on
the control card found at the end of this instruction manual.
DO NOT switch on the heating panel until all adhesive and grouts have been
allowed to dry as per the manufactures instructions.
DO NOT attempt to carry out any DIY repairs on this product, if you damage the
heater during installation contact Warmup Technical Support on 0845 345 2288.

10
Wall preparation
When tiling a wall it is important that the you ensure that the design, construction
and preparation of the surface is carried out correctly.
The Warmup heating panel must be installed onto a material suitable for use with
the heating system. A 6mm tile backer board with a re rating Euro class E or
higher may be used. Ensure when boards are used that they are xed to the wall as
per the manufactures instruction.
Modifying the Heating panels
Getting Started
Important protective measures
Sucient Protective measures must be used to ensure that both the cold lead and
connection joint are protected.
The cold lead and joint must:
1. Be at least 50mm from the surface with the joint fully encased within a exible
adhesive, or
2. Be provided with mechanical protection sucient to prevent penetration by
nails, screws and the like, or
3. Be installed either horizontally within 150mm of the top of the wall or
partition or vertically within 150mm of the angle formed by two walls, or run
horizontally or vertically to an accessory or consumer unit.
4. Be covered by a suitable conductive covering for example a grid with a spacing
of not more than 3mm, this should be provided as an exposed conductive part
and connected to the protective conductor of the electrical installation.
Note: The heating panels must always be protected by a 30mA RCD.

11
Using a permanent marker, mark out the areas on the wall surface where the
heated zones will be. ONLY install the wall heating panel in these marked zones.
Mark the positions and planned route of the power lead cables as well as the
temperature sensor.
Test the heating panel using the method described on page 6
Start by installing the panel in the location closest to
the thermostat. You will need to staple the mesh to
the wall to hold the heating panel in place.
Always take care not to damage the heating cable
when stapling the mesh to the wall. Never staple the
heating element wire as this may result in damage.
Roll out the heating panel along the wall following
the planned route of the zones to be heated. If the
panel needs to be cut and turned ,before you reach
the point where the panel will be turned, remove
the lm from the tape and x the rst section of the
panel to the wall.
N.B DO NOT cut the wire.
Additional staples may be used to help hold the
panel at. Continue installing the heating panel using
this method.
DO NOT let the heating element cross or touch at any
time.
Depending on the requirements of the tiler, it may
be necessary to chisel out or “chase” short channels
in the wall surface to minimise the increased height
presented by the power cable, the end joint and the
oor probe.
Fit the power supply cable into the channels and secure with xing tape or suitable
cable clips.
NOTE: Do NOT cover the joints with tape as air pockets will cause the heater to fail.
Ensure that all joints are completed embedded in adhesive.
Wall Heater installation

12
If you nd that once the heating panel has been installed you have excess heating
panel, contact Warmup immediately on 0845 345 2288.
Do NOT cut the heating element to t a zone or leave any of the heating panel
exposed behind units or xtures.
If you are installing multiple heating panels they should be connected in parallel
via a junction box.
Install the temperature sensor supplied with the Warmup thermostat.
Fit the temperature sensor wire at least
300mm into the heated area. The sensor tip
should be centred between two of the heating
element runs.
Do NOT allow the sensor to touch or cross any
of the heating element at any time.
The sensor tip must NOT be covered with tape as this may result in an incorrect
temperature reading.
If necessary the sensor may be extended up to 50 metres to the thermostat
location. The sensor must be run in a separate conduit -it must be separated from
other cabling.
Before tiling test the heater and temperature sensor. Use a 20k -200k ohms setting
when testing the sensor.
At room temperature you should get a reading between 8-12K ohms.
Wall Heater installation continued

13
Suitable wall Coverings
The Warmup heating panels are designed to be installed behind ceramic or natural
stone tiles.
Adhesive and Grout
The tile adhesive and grout must include an additive for exibility and be suitable
for use with underoor heating. Refer to the adhesive manufacture’s instructions
for usage. 2 part exible adhesive is best.
Tiling Over the Heating Panel
In order to make tiling over the heating panels easier the wall heating panel
should be tiled over using a Two-Step Method:
1. Completely cover the heating panel with a 10mm layer of exible adhesive and
allow this level to dry.
2. Apply another layer of exible adhesive and tile as normal.
It is important that each tile is solidly bedded in adhesive, with no air gaps or voids
beneath. Do not allow the trowel to make contact with the heating wire while
applying the adhesive.
If a tile has been positioned incorrectly, take
great care not to damage the heating wire when
lifting. Remember that tiles must not be lifted
once the adhesive is dry, as this may damage the
heating wire.
It is important to test the resistance of the
heating panel regularly during the tiling process.
If at any time you damage the cable stop tiling
immediately and contact the Warmup Technical
helpline on 0845 345 2288 for further assistance.
Tiling over the Wall Heater

14
It is important that the following information is recorded on the control card
within the manual:
• Location Diagrams
• Distribution of heating circuits and rated power
• Heater type
• Dimensions
• Max operating temp
• Manufacturer
• No of heating units installed
• The area of heating panel(s)
• Rated power - wattage
• Surface power density (Total wattage @230Vac)
• Position / depth of heating units
• Position of junction boxes
• Conductor shields
• Rated voltage
• Rated resistance cold (ohms)
• Rated current of overcurrent protection device (fuse)
• Rated residual current of RCD
• Insulation resistance – and test voltage used
• The leakage capacitance
• Information about materials surrounding wire – if other materials other
than those specied in this manual are to be used you must consult the
manufacture.
This instruction manual contains pages that MUST be completed and xed at
or near the consumer unit.
Information regarding the product can be found on the technical and product
specication sections on page 4 and on the product label on the panel.
Ensure that those operating the system are provided with all the correct
information and instructions on how to use the heating panels safely.
Installation and System Documentation

15
WALL HEATING PANEL CONTROL CARD
CAUTION
Wall heating panel installed. Risk of electric shock electrical wiring and heating panels
contained within the wall. DO NOT penetrate with nails,screws or similar devices. Do
NOT restrict the thermal emission of the heated wall.
Important information
Ensure that the Warmup Wall Heating Panels are protected by a 30mA RCD at all times. The
RCD should be tested every 3 months to ensure correct operation. Do not allow the heating
panel to exceed a maximum of 40°C at any time ensure that the heaters are connected to a
Warmup thermostat with an external temperature sensor.
This form must be completed as part of the Warmup guarantee. Ensure that all values re
corded are correct as per the installation manual. This control card along must be kept with
all plans etc at the consumer unit for future reference.
Date Signed Print Name
Company Name Address
Model Location Resistance Insulation Resistance
Before After Pass /
Fail
Voltage
used
WALL HEATING PANEL LOCATION
TOTAL WATTAGE
of all heating panels within this
location
Warmup Plc 702/704 Tudor Estate Abbey Road London NW10 7UW T:0845 345 2288 F: 0845 345 2299 www.warmup.co.uk
Control Card

16
Important System information
Warmup Wall Heating System Information
Wall Heating
System
Voltage
IP Rating Wattage/m²
Depth of
heating
panel into
the wall
Heating
element
conductor
shield
Rated
current of
over current
protective
device
Rated
Residual
Current of
RCD
Leakage
Current
Notes

17
Wall Plan

18
End User Checklist
Please check that you have the following documents.
1. Layout Plans
2. Electrical Test Sheets
3. Thermostat Instructions
If you have not received any of the above documents contact your installer who will be
able to provide the relevant information.
User Information
You may want to test that the heaters are working correctly prior to programming the
thermostat fully. This can be done by setting the thermostat into a manual mode and
allowing the appropriate time for the wall to heat up.
Always allow 7-10 days for tile adhesive/ grout to dry fully before switching the
wall heaters on.
Thermal blocking
This can occur when heat produced is trapped and cannot escape from the surface of
the wall. Do not install behind xtures that will be permanently attached to the wall that
could block the heat.
Energy saving
A few tips to save energy
• Use the thermostat in a program mode to ensure that the heaters are only on
when needed.
• DO not set the thermostat temperature too high. 28°C is more than adequate for
most installations. The maximum temperature allowed is 40°C.
• Ensure that the thermostat is programmed to be off at times when the heaters will
not be needed.
If you require further assistance contact Warmup Technical on 0845 345 2288.
User Information

19
Warmup®Wall Panel Heater is guaranteed by WARMUP
PLC (“Warmup”)to be free from defects in materials and
workmanship under normal use and maintenance, and
is guaranteed to remain so subject to the limitations and
conditions described below.
The Wall Panel Heater is guaranteed for the lifetime of the
wall covering under which it is tted, except as provided
below (and your attention is drawn to the exclusions
listed and the end of this guarantee).
The 10 Year guarantees applies:
1. Only if the unit is registered with Warmup within
30 days after purchase. Registration can be
completed online at www.warmup.co.uk. In the
event of a claim, proof of purchase is required, so
keep your invoice and receipt - such invoice and
receipt should state the exact model that has been
purchased ; and
2. Only if the heater has been earthed and protected
by a 30mA Residual Current Device (RCD) at all
times.
Thermostats are guaranteed for a period of 3 YEARS from
the date of purchase, except as provided below.
Neither guarantee continues if the wall covering over the
heater(s) is damaged, lifted, replaced,repaired or covered
with subsequent layers.
This guarantee period begins on the date of purchase.
Registration is conrmed only when conrmation is sent
by Warmup PLC.
During the period of guarantee Warmup will arrange for
the heater to be repaired or (at its discretion) have parts
replaced free of charge. The cost of repair or replacement
is your only remedy under this remedy under this
guarantee which does not aect your statutory rights.
Such costs does extend to any cost other than direct
costs of repair or replacement by Warmup and does not
extend to costs of relaying or repairing any Wall covering
or Wall.
If the heater fails due to damage caused during
installation or tiling, this guarantee does not apply. It is
therefore important to check that the heater is working
(as specied in the installation manual) prior to tiling.
WARMUP PLC SHALL IN NO EVENT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO EXTRA UTILITY EXPENSES OR
DAMAGE TO PROPERTY.
WARMUP PLC is not responsible for:
Damage or repairs required as a consequence of faulty
installation or application.
Damage as a result of oods, red,winds,lightning,accide
nts,corrosive atmosphere or other conditions beyond the
control of Warmup PLC.
Use of components or accessories not compatible with
this unit.
Normal maintenance as described in the installation and
operatingmanual, such as cleaning the thermostat.
Parts not supplied or designated by Warmup.
Damage or repairs required as a result of any improper
use, maintenace, operation or servicing.
Failure to start due to interruption and / or inadequate
electrical service.
Any damage caused by frozen or borken water pipes in
the event of equipment failure.
Changes in the appearance of the product that does not
aect its performance.
Safety NetTM Installation Guidelines:
Purchase a Warmup Heating panel, and follow all
recommended installation procedures in the installation
manual. Failure to follow the instructions will invalidate
the guarantee.
If you make a mistake and damage the new heater
before tiling, return the damaged heater, to Warmup
within 30 days along with your original dated sales
receipt. WARMUP WILL REPLACE ANY PRE-TILED HEATER
(MAXIMUM 1 HEATER) WITH ANOTHER HEATER OF THE
SAME MAKE AND MODEL -FREE.
PLEASE NOTE:
Heaters repaired by a Warmup agent carry a 5 year
warranty. Under no circumstances are Warmup
responsible for the repair or replacement of any tiles
which may be removed or damged in order to aect the
repair.
The SafetyNetTM Installation Guarantee does not
cover any other type of damage, misuse or imporper
installation due to imporper installation due to improper
adhesive or wall conditions. Limit one free replacement
heater per customer or installer.
Damage to the heater that occurs after tiling such as
removing a damaged tile once it has set, is not covered
by the SafetyNetTM Installation Guarantee.
Warranty
THE LIFETIME ELEMENT OF THIS GUARANTEE DOES NOT EXTEND TO THERMOSTATS WHICH ARE
COVERED BY SEPARATE GUARANTEES. THIS GUARANTEE DOES NOT AFFECT YOUR STATUTORY
RIGHTS.
Terms and conditions apply

The WARMUP word and associated logos are trade marks. © Warmup Plc.2013-Regd.TM nos. 1257724,4409934,4409926,5265707.E & OE.
V1.0
Scan and visit our website
Warmup Plc
702/704 Tudor Estate
Abbey Road,London
NW10 7UW
0845 345 2288
0845 345 2299
[email protected]om
www.warmup.co.uk