Wasp Barcode Technologies WPL614 User manual

1
WPL614
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
USER’S
MANUAL

1
Copyright Information
©2017 Wasp Barcode Technologies,
The copyright in this manual, the software and firmware in the printer described
therein are owned by Wasp Barcode Technologies, All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold
Condensed font is under license from the Monotype Corporation. Windows is a
registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice and does not
represent a commitment on the part of Wasp Barcode Technologies. No part of
this manual may be reproduced or transmitted in any form or by any means, for
any purpose other than the purchaser’s personal use, without the expressed
written permission of Wasp Barcode Technologies.

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Agency Compliance and Approvals
EN 55032, Class A
EN 55024
EN 60950-1
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
FCC part 15B, Class A
ICES-003, Class A
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s instruction manual, may
cause harmful interference with radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference, in which case you will be
required to correct the interference at your own expense.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conform à la norme NMB-003 du
Canada.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
AS/NZS CISPR 22, Class A
UL 60950-1 (2nd Edition)
CSA C22.2 No. 60950-1-07 (2nd Edition)
EN 60950-1
KN 32
KN 35

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GB 4943.1
GB 9254, Class A
GB 17625.1
Energy Star for Imaging Equipment Version 2.0
IS 13252(Part 1)/
IEC 60950-1
Note: There may have certification differences in the series models, please refer to product label for
accuracy.
Important safety instructions:
1. Read all of these instructions and keep them for later use.
2. Follow all warnings and instructions on the product.
3. Disconnect the power plug from the AC outlet before cleaning or if fault happened.
Do not use liquid or aerosol cleaners. Using a damp cloth is suitable for cleaning.
4. The mains socket shall be installed near the equipment and easily accessible.
5. The unit must be protected against moisture.
6. Ensure the stability when installing the device, Tipping or dropping could cause damage.
7. Make sure to follow the correct power rating and power type indicated on marking label
provided by manufacture.
8. Please refer touser manual for maximum operation ambient temperature.
WARNING:
Hazardous moving parts, keep fingers and other body parts away.
CAUTION:
( For equipment with RTC (CR2032) battery or rechargeable battery pack )
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the Instructions as below.
1. DO NOT throw the battery infire.
2. DO NOT short circuit the contacts.

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3. DO NOT disassemble the battery.
4. DO NOT throw the battery in municipal waste.
5. The symbol of the crossed out wheeled bin indicates that the battery should not be placed in
municipal waste.
cool. Caution: The printhead may be hot and could cause severe burns. Allow the printhead to
CAUTION:
Any changes or modifications not expressly approved by the grantee of this device could void the
user's authority to operate the equipment.
CE Statement:
This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20 cm between the radiator &
your body.
All operational modes:
2.4GHz: 802.11b, 802.11g, 802.11n (HT20), 802.11n (HT40)
5GHz: 802.11a,
The frequency, mode and the maximum transmitted power in EU are listed below:
2400 MHz – 2483.5 MHz: 19.88 dBm (EIRP)
5150 MHz – 5250 MHz: 17.51 dBm (EIRP)
5150-5350MHz for Only indoor use
5470-5725MHz for indoor/outdoor use
Restrictions In AZE
National restrictions information is provided below
Frequency Band Country Remark
5150-5350MHz Azerbaijan No license needed if used indoor and
power not exceeding 30mW
5470-5725MHz
Hereby, Wasp Barcode Technologies declares that the radio equipment type [Wi-Fi] IEEE 802.11
a/b/g/n is in compliance with Directive 2014/53/EU

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The full text of the EU declaration of conformity is available at the following internet address: http://
www.waspbarcode.com
RF exposure warning (Wi-Fi)
This equipment must be installed and operated in accordance with provided instructions and must not
be co-located or operating in conjunction with any other antenna or transmitter. End-users and
installers must be providing with antenna installation instructions and transmitter operating conditions
for satisfying RF exposure compliance.
SAR Value: 0.736 W/kg
RF exposure warning (For Bluetooth)
The equipment complies with FCC RF exposure limits set forth for an uncontrolled environment.
The equipment must not be co-located or operating in conjunction with any other antenna or
transmitter.
Canada, Industry Canada (IC) Notices
This Class B digital apparatus complies with Canadian ICES-003 and RSS-210.
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause undesired operation of
the device.
Radio Frequency (RF) Exposure Information
The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency
exposure limits. The Wireless Device should be used in such a manner such that the potential for
human contact during normal operation is minimized.
This device has been evaluated for and shown compliant with the IC Specific Absorption Rate (“SAR”)
limits when installed in specific host products operated in portable exposure conditions. (For Wi-Fi)
This device has also been evaluated and shown compliant with the IC RF Exposure limits under
portable exposure conditions. (Antennas are less than 20 cm of a person's body). (For Bluetooth)
Canada, avis de l'Industry Canada (IC)
Cet appareil numérique de classe B est conforme aux normes canadiennes ICES-003 et RSS-210.
Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer
d'interférence et (2) cet appareil doit accepter toute interférence, notamment les interférences qui
peuvent affecter son fonctionnement.
Informations concernant l'exposition aux fréquences radio (RF)
La puissance de sortie émise par l’appareil sans fil est inférieure à la limite d'exposition aux fréquences
radio de l'Industry Canada (IC). Utilisez l’appareil sans fil de façon à minimiser les contacts humains
lors du fonctionnement normal.

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Ce périphérique a été évalué et démontré conforme aux limites SAR (Specific Absorption Rate – Taux
d'absorption spécifique) par l'IC lorsqu'il est connecté à des dispositifs hôtes spécifiques opérant dans
des conditions d’utilisation mobile. (Pour le Wi-Fi)
Ce périphérique a également été évalué et démontré conforme aux limites d'exposition radio-
fréquence par l'IC pour des utilisations par des opérateurs mobiles (les antennes sont à moins de 20
cm du corps d'une personne). (Pour le Bluetooth)

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Contents
1. Introduction ................................................................................................................1
1.1 Product Introduction .............................................................................................1
1.2 Product Features................................................................................................... 2
1.2.1 Printer Standard Features.............................................................................................. 2
1.2.2 Printer Optional Features............................................................................................... 4
1.3 Printer Specifications ........................................................................................... 4
1.4Print Specifications ............................................................................................... 5
1.5 Ribbon Specifications........................................................................................... 5
1.6 Media Specifications............................................................................................. 5
2. Operations Overview.................................................................................................. 6
2.1 Unpacking and Inspection.................................................................................... 6
2.2 Printer Overview .................................................................................................. 7
2.2.1 Front View....................................................................................................................... 8
2.2.2 Interior view ...................................................................................................................11
2.2.3 Rear View...............................................................................................................................13
2.3 Operator Control.................................................................................................15
2.3.1 LED Indication and Keys...............................................................................................16
2.3.2 Main page Icons.............................................................................................................16
2.3.3 Touch Screen.................................................................................................................17
3. Setup..........................................................................................................................18
3.1 Setting up the printer...........................................................................................18
3.2 Loading the Ribbon.............................................................................................19
3.3 Remove Used Ribbon.........................................................................................22
3.4 Loading the Media..............................................................................................23
3.4.1 Loading the Media.........................................................................................................23
3.4.2 Loading the Fanfold/External Media ............................................................................26
4. Adjustment Knob .....................................................................................................32
4.1 Print Head Pressure Adjustment Knob & Print Head Pressure Position
Adjustment Knob .....................................................................................................32
4.2 Ribbon Tension Adjustment Knob Module....................................................... 33

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4.3 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles.................................. 34
5. Diagnostic Tool.........................................................................................................36
5.1 Start the Diagnostic Tool ....................................................................................36
5.2 Printer Function................................................................................................. 37
5.3 Setting Ethernet by Diagnostic Tool ..................................................................38
5.3.1 Using USB interface to setup Ethernet interface ........................................................38
5.3.2 Using RS-232 interface to setup Ethernet interface....................................................39
5.3.3 Using Ethernet interface to setup Ethernet interface .................................................40
6. LCD Menu Function.................................................................................................42
6.1 Enter the Menu...................................................................................................42
6.2 Menu Overview...................................................................................................43
6.3 Setting.................................................................................................................44
6.3.1 WPL ................................................................................................................................44
6.3.2 ZPL2................................................................................................................................46
6.4 Sensor.................................................................................................................49
6.5 Interface..............................................................................................................50
6.5.1 Serial Comm...................................................................................................................50
6.5.2 Ethernet..........................................................................................................................51
6.5.3 Wi-Fi................................................................................................................................52
6.5.4 Bluetooth........................................................................................................................52
6.6 Advanced............................................................................................................ 53
6.7 File Manager....................................................................................................... 55
6.8 Diagnostic........................................................................................................... 56
6.9 Favorites.............................................................................................................58
7Troubleshooting ....................................................................................................... 59
8Maintenance.............................................................................................................62
Revise History...............................................................................................................63

1
1. Introduction
1.1 Product Introduction
Thank you very much for purchasing Wasp barcode printer.
The new high-performance WPL614 Series was designed to deliver the cleanest and
high quality barcodes. It features a die-cast print mechanism housed in a very strong yet
lightweight cabinet. This new design results in a more durable printer that is suited for
your most heavy-duty demand cycles.
The WPL614 Series have nine models available. The WPL614 Series prints at 203 dpi
series are at speeds up to an amazing 14 inches per second, WPL614-300 Series
offers higher 300 dpi resolution at speeds up to 12 inches per second, and the
WPL614-600 Series features 600 dpi high resolution which makes it ideal for printing
very small 2D barcodes, graphics, fine print and other ultra-high-resolution images.
The WPL614 Series printers are loaded with standard features including a color touch
display with brand-new GUI design and six menu buttons to provide a great user
experience, support for 600 meter long ribbons, 8” OD media rolls, built-in Ethernet, RS-
232 interface, two USB hosts for keyboard and scanner connections, USB 2.0 and serial
interfaces. Parallel, GPIO ports, and internal Bluetooth module are available as an option.
This document provides an easy reference for operating the WPL614 series. To print
label formats, please refer to the instructions provided with your labeling software; if you
need to write the custom programs, please refer to the WPL/WPL2 programming manual
that can be found on Wasp Barcode Technologies website at
http://www.waspbarcode.com.
−Applications
Industrial-duty Printing Distribution
Work in process Shipping/Receiving
Compliance labeling Healthcare Labeling and Patient Safety
Order Fulfillment Electronics & Jewelry labeling

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1.2 Product Features
1.2.1 Printer Standard Features
The printer offers the following standard features.
Product standard feature
Advanced
Model WPL614 WPL614-300 WPL614-600
Resolution 203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
600 dots/inch
(24 dots/mm)
Printing
method Thermal transfer & direct thermal
Mechanism Die-cast base and frame/ Metal cover with two hinges & large clear media view window
LCD
display/
Operation
buttons
 Multi-language selectable
 3.5” color TFT display, 320
x 240 pixel
 6 operation buttons (menu,
feed/pause, up, down, left,
right)
 1 LED (with 2 LEDs / Green
& Red
)
 Multi-language selectable
 Large Backlit LCD display (16 bits Color, Resolution 480 x
272 ; Resistive Touch Screen )
 6 operation buttons (menu, select, up, down, left/pause,
right/feed)
 1 LED (with 2 LEDs / Green & Red)
Processor 32-bit RISC high performance processor
Memory
 128MB Flash memory
 128MB SDRAM
 USB device memory
(FAT32)
 microSD card, up to 32 GB
 512MB Flash memory
 256MB SDRAM
 USB device memory (FAT32)
 microSD card, up to 32 GB
Interface
RS-232 (Max. 115,200 bps)
 USB 2.0 (High speed mode)
 Internal Ethernet
 USB host *2 (Front side), connecting USB storage device
Sensors
 Gap transmissive sensor
(Position adjustable, 15mm
98mm)
 Black mark reflective
sensor (Position adjustable,
15mm 92mm)
 Ribbon end sensor
(transmissive)
 Ribbon encoder sensor
 Head open sensor
 Gap transmissive sensor (Position adjustable, 15mm 98mm)
 Black mark reflective sensor (Position adjustable, 15mm 
92mm)
 Ribbon end sensor (transmissive)
 Ribbon encoder sensor
 Head open sensor
 Media near end sensor
Internal font
 8 alpha-numeric bitmap fonts
 One Monotype Imaging® CG Triumvirate Bold Condensed scalablefont
 Built-in Monotype True Type Font engine

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Supported
code page
 Codepage 437 (English - US)
 Codepage 737 (Greek) -
 Codepage 850 (Latin-1)
 Codepage 852 (Latin-2)
 Codepage 855 (Cyrillic) -
 Codepage 857 (Turkish)
 Codepage 860 (Portuguese)
 Codepage 861 (Icelandic) -
 Codepage 862 (Hebrew) -
 Codepage 863 (French Canadian)
 Codepage 864 (Arabic) -
 Codepage 865 (Nordic)
 Codepage 866 (Russian) -
 Codepage 869 (Greek 2) -
 Codepage 950 (Traditional Chinese)
 Codepage 936 (Simplified Chinese)
 Codepage 932 (Japanese)
 Codepage 949 (Korean)
 Codepage 1250 (Latin-2)
 Codepage 1251 (Cyrillic)
 Codepage 1252 (Latin-1)
 Codepage 1253 (Greek)
 Codepage 1254 (Turkish)
 Codepage 1255 (Hebrew) -
 Codepage 1256 (Arabic)
 Codepage 1257 (Baltic)
 Codepage 1258 (Vietnam)
 ISO-8859-1: Latin-1 (Western European)
 ISO-8859-2: Latin-2 (Central European)
 ISO-8859-3: Latin-3 (South European)
 ISO-8859-4: Latin-4 (North European)
 ISO-8859-5: Cyrillic
 ISO-8859-6: Arabic
 ISO-8859-7: Greek
 ISO-8859-8: Hebrew
 ISO-8859-9: Turkish
 ISO-8859-10: Nordic
ISO-8859-15: Latin-9
UTF-8
Supported
bar code
1D bar code 2D bar code
Code128 subsets A.B.C,
Code128UCC, EAN128,
Interleave 2 of 5, Code 39, Code
93, EAN-13, EAN-8, Codabar,
POSTNET, UPC-A, UPC-E, EAN
and UPC 2(5) digits, MSI,
PLESSEY, China Post, ITF14,
EAN14, Code 11, TELPEN,
PLANET, Code 49, Deutsche
Post Identcode, Deutsche Post
Leitcode, LOGMARS, RSS-
Stacked, GS1 DataBar.
CODABLOCK F mode,
DataMatrix, Maxicode, PDF-
417, Aztec, MicroPDF417, QR
code, RSS Barcode (GS1
Databar)
Command
set WPL-EZTM
Font & bar
code
rotation
0, 90, 180, 270 degree

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Others
 Standard for real time clock
 Standard for buzzer
 Standard industry emulations right out of the box including Eltron® and Zebra® language support
 Built-in Monotype True Type Font engine
 Downloadable fonts from PC to printer memory
 Print head pressure force & pressure location adjustable
1.2.2 Printer Optional Features
The printer offers the following optional features.
Product option feature User
option Dealer option Factory option
Option Card (GPIO + Parallel)
○
Internal Bluetooth module in front panel
○
Wi-Fi module (Slot-in)
○
Peel-off module assembly
(WPL614/WPL614T Series only)
Minimum label peelin
g
hei
g
ht: 0.5”
○
Regular cutter (Guillotine cutter)
Paper thickness:
0.06 ~ 0.15 mm
○
KP-200 Plus keyboard display unit
○
KU-007 Plus programmable smart keyboard
○
1.3 Printer Specifications
Printer Specifications
Advanced
Model Wpl614 WPL614-300 WPL614-600
Physical dimensions
276 mm (W) x 502 mm (D)x 326 mm (H)
Weight 15.43 kg (34.02 lbs)
Power Internal switching power supply
Input: AC 100-240V, 4-2A, 50-60Hz
Output: DC 5V, 5A; DC 24V, 7A; DC 36V, 1.4A; Total 243W
Note:
The max. full web black bar is limited to 5 mm only, otherwise printer may stop
printing to protect power supply.
Environmental
condition Operation: 5 ~ 40˚C (41 ~ 104˚F), 25~85% non-condensing Storage: -40 ~ 60 ˚C (-40 ~
140˚F), 10~90% non-condensing

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1.4 Print Specifications
Print Specifications 203 dpi models 300 dpi models 600 dpi models
Print head resolution
(dots per inch/mm) 203 dots/inch (8 dots/mm)
300 dots/inch
(12 dots/mm)
600 dots/inch
(24 dots/mm)
Printing method Thermal transfer and direct thermal
Dot size
(width x length) 0.125 x 0.125 mm
(1 mm = 8 dots)
0.084 x 0.084 mm
(1 mm = 12 dots)
0.042 x 0.042 mm
(1 mm = 24 dots)
Print speed
(inches per second) 2,3,…14 ips
Up to 14 IPS
2,3,…12 ips
Up to 12 IPS
1.5,2,3…6 ips
Up to 6 IPS
Max. print width 104 mm (4.09”)
Max. print length 1000” (25,400 mm) 450” (11,430 mm) 100” (2,540 mm)
Printout bias Vertical: 0.7 ~ 1mm.
1.5 Ribbon Specifications
Ribbon Specifications
Ribbon outside diameter Max. 90 mm OD
Ribbon length 600 m
Ribbon core inside diameter 1“ (25.4 mm)
Ribbon width 25.4 mm ~ 114.3 mm (1”~4.5”)
Ribbon wound type Ink coated outside wound, ink coated inside wound
Ribbon end type Transparency
1.6 Media Specifications
Media Specifications
Media roll
capacity Max. 8” (203.2 mm) OD; 1.5” or 3” ID core, Rewind 3” only
Media core
diameter 3” (76.2 mm) or 1.5” (38.1 mm) ID core
Media type Continuous, die-cut, black mark, fan-fold, notch
Media wound type Outside wound
Media width 20 mm ~ 114 mm (0.78“ ~ 4.49“)
Media thickness 0.06 mm ~ 0.28 mm
Label length 5 mm ~ 25,400 mm (0.20”
~ 1,000”)
5 ~ 11,430 mm (0.20” ~
450”)
5 ~ 2,540 mm (0.20” ~
100”)
Black mark Min. 8 mm (W) x Min. 2 mm (H)
Gap height Min. 2 mm

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2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please
carefully inspect the packaging and printer upon receiving the bar code printer. Please
retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
 One printer unit
 One quick installation guide
 One power cord
 One USB interface cable

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Note: Check the production date
Serial NO.: XXX 17 22 XXXX
YEAR WEEK
Год Неделю
If any parts are missing, please contact the Customer Service Department of your
purchased reseller or distributor.

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2.2 Printer Overview
2.2.1 Front View
For WPL614
1
2 5
3
6
4
7
1. LED indicator
2. LCD display
3. Front panel buttons
4. USB host x 2
5. Media view window
6. Paper exit chute
7. Printer cover handle

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Ribbon sensor
Black mark sensor (shown as↓
)
Gap sensor (shown as ▽)
Front label guide
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
External label entrance chute
Damper
Print head
Platen roller
13
17
2.2.2 Interior view
For WPL614
5
6
7
8
1
9
2
3
4
11
10
1.
2.
3.
4.
5.
6.
7.
Ribbon rewind spindle
Print head pressure position adjustment knob
Print head pressure adjustment knob
Print head release lever
Ribbon supply spindle
Wasp website QR Code
Media near end sensor
(movable, WPL614T Series only)
Label supply spindle
Label roll guard
12
14
15
16

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Note:
The interface picture here is for
reference only. Please refer to the
product specification for the interfaces
availability.
2.2.3 Rear View
For WPL614
6
9
2
3
8
4
5
1
7
10
1. External label entrance chute
2. RS-232C interface
3. Ethernet interface
4. USB interface
5. microSD card slot
6. Centronics interface (Option)
7. GPIO interface (Option)
8. Slot-in Wi-Fi interface (Option)
9. Power switch
10. Power cord socket

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2.3 Operator Control
LED indicator
Printer
status
Printer
model
Printer firmware
version
Time & Date
Touch
screen
Icons
ETH: Ethernet IP address
Wi-Fi: Wi-Fi IP address
Keys