Watchguard Firebox M5800 Installation instructions

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Firebox M5800 Hardware Guide
WatchGuard security appliances deliver unparalleled unified threat management, superior performance,
ease of use, and value. Powerful subscription-based security services deliver in-depth defenses against
advanced malware, ransomware, botnets, trojans, viruses, drive-by downloads, phishing and much more.
This guide introduces the Firebox M5800, a RoHS-compliant (lead-free) hardware product offered by
WatchGuard. The Firebox M5800 consolidates critical network and security functions into a single,
centrally managed device, and is ideal as the ‘hub’ for distributed, hub-and-spoke type deployment
scenarios.
Fireware OS
The Firebox M5800 device uses WatchGuard’s next generation UTM OS — Fireware OS. Each Firebox
M5800 device includes Fireware OS and delivers exceptional protection against today's sophisticated
threats to make sure that your business stays connected. For more information on the features of
Fireware OS, see Fireware Help.
About Your Hardware
Hardware Specifications
This table shows the hardware specifications for the WatchGuard Firebox M5800.
Processor Intel Cascade Lake Xeon 6230
Storage 512 GB Solid State HDD
Memory: DDR4 32 GB
Power Supply Dual power supplies
400W
100-240VAC/6-3A/47-63Hz
Dimensions D = 58 cm (22.83")
W = 43.8 cm (17.25")
H = 4.4 cm(1.73")
Weight 12 kg (26.45 lbs)
Interface Specifications

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This table shows the interface specifications for the WatchGuard M5800 as shipped.
Management Interface 1x 1000 Base TX (10/100/1000Mbps), RJ45 connector
Network Interfaces 8x 1000 Base TX (10/100/1000Mbps), RJ45 connector
4x 10 G SFP+ ports
I/O Interfaces 2 USB 3.0
1 RJ45 RS232 console port
The Firebox also has two slots where you can install additional interface modules. The supported
interface modules are described in the Hardware Description section.
Environmental Requirements
To safely install your Firebox, we recommend that you:
Install it in a network rack.
Put it in a secure area, such as a locked room, to block the device from people who do not have
permission to use it.
Connect it to a conditioned power supply to prevent damage from sudden power changes.
This table shows other environmental requirements for the M5800 appliance.
Operating Temperature 0° to 40°C (32° to 104°F)
Operating Humidity 5% to 90% non-condensing
Non-operating Temperature –10° to 70°C (14° to 158°F)
Non-operating Humidity 5% to 90%, non-condensing
Hardware Description
Front
Front view of the Firebox:
Left front panel detail:

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Buttons and Indicators
Power ( )
The power indicator is green when the device is powered on.
Arm/Disarm ( )
When the device is armed and ready to pass traffic, this indicator is green. When the device is
powered on, but not ready to pass traffic, this indicator is red.
Storage ( )
When there is activity on the internal storage, this indicator is yellow.
Power Button ( )
The Power button is lit to indicate power status. It is green when the Firebox is powered on, and
red when power is available, but the Firebox is powered off.
When the Power button is red, press it to power on the Firebox.
When the Power button is green, press and hold the power button for five seconds to power off
the Firebox. The Firebox does not power off if you briefly press the Power button.
Reset Button
The Reset button, located to the left of the USBinterfaces, resets the device to factory-default
settings. To reset the device, see Restore Factory Default Settings
Built-in Interfaces
The Firebox M5800 has a management interface, two USB interfaces, and one serial console port. It also
includes two pre-installed interface modules, as described in the subsequent section.
Dual USB interfaces
The device includes two USB interfaces. Connect a USB storage device for USB backup and restore,
or to store a support snapshot. For more information, see Fireware Help.
Console port
An RJ45 connector for the serial (console) interface is located above the USB interfaces. You can
connect to this serial interface to log in to the Fireware Command Line Interface.
For more information about the command line interface, see the current Command Line Interface
Reference available on the Firebox documentation page at https://www.watchguard.com/wgrd-
help/documentation/xtm.
Management interface
The management interface, labeled or Mgmt, is an RJ45 Ethernet interface located to the
right of the USB interfaces. You must connect to this interface to configure the Firebox when it
starts with factory-default settings. The management interface is interface 32.
Interface Modules
The Firebox M5800 has four interface module slots, A, B, C, and D. Slots A and B have modules pre-
installed.

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Slot A has the 8 Port 1G RJ45 Copper Module preinstalled
Slot B has the 4 Port 10Gbps SFP+ Fiber Module preinstalled
To add more interfaces to your Firebox, you can install interface modules in slots C and D. You must
install the interface module before you can configure the interfaces. For instructions to install or remove
interface modules, see “Interface Module Installation” on page 21.
Interface modules are not hot-swappable. To avoid damage to the system, power off
the Firebox before you install or remove interface modules.
You can purchase these compatible interface modules from an authorized WatchGuard reseller:
WatchGuard Firebox M 8 Port 1 Gb Copper Module — WatchGuard SKU WG8592
WatchGuard Firebox M 8 Port SFP Fiber Module — WatchGuard SKU WG8593
WatchGuard Firebox M 4 Port 10 Gb SFP+ Fiber Module — WatchGuard SKU WG8594
WatchGuard Firebox M 2 Port 40 Gb QSFP+ Fiber Module — WatchGuard SKU WG8023
For each interface module, ports are numbered from 0-7, 0-3, or 0-1. The interface numbers that appear
in the Firebox configuration depend on the number of ports on the interface module, and the interface
module slot where the interface module is installed.
A 8 A0-A7 0-7 (preinstalled)
4 A0-A3 0-3
2 A0-A1 0-1
B 8 B0-B7 8-15
4 B0-B3 8-11 (preinstalled)
2 B0-B1 8-9
C 8 C0-C7 16-23
4 C0-C3 16-19
2 C0-C1 16-17
D 8 D0-D7 24-31
4 D0-D3 24-27
2 D0-D1 24-25
Indicators for the modular interfaces are described below.
8 Port 1G RJ45 Interface Module
8 Port 1G SFP Interface Module
4 Port 10G SFP+ Interface Module
2 Port 40Gb QSFP+ Fiber Module
Installed in
slot
Number of
Ports
Modular Interface Port
Numbers
Interface Numbers in Management
Software

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For a list of compatible transceivers, see Supported transceivers for Firebox and
XTMAppliances in the WatchGuard Knowledge Base.
Rear
Rear view of the Firebox:
Cooling fans
The fans decrease the internal temperature of the device. When you connect the Firebox to power,
the fans start at a low speed. When you power on the Firebox, the fan speed increases to
maximum RPM. The device adjusts the fan speed based on the external temperature, CPU load,
and power supply load.
When the Firebox is powered off, power supply fans continue to run at a lower RPM
while the Firebox is connected to power.
If a power supply fails or is not connected to power, the other power supply has a
higher load, and the power supply fan is louder.
Power switch
Controls the power supplied to the Firebox. The Power switch activates both power supplies.
AC receptacles
Each AC receptacle accepts a detachable AC power cord supplied with the Firebox. Each power
supply is a WatchGuard standard auto-sensing AC power supply.
Replaceable power supplies
There are two power supplies on the Firebox M5800, each with a power indicator at the top.
For instructions to install a replacement power supply, see Power Supply Installation.
Green flashing Power is connected to at least one power supply, device is powered off
Green solid Power is connected, device is powered on
Red flashing Power is not connected or power supply failed, device is powered on
Power Indicator Color Power Supply Status

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Not lit Power is not connected, device is powered off
Alarm Reset button
When the Firebox is powered on, if either power supplies fails or is not connected to a power
source, an audible alarm sounds. To silence the alarm, press the alarm reset button, located to the
left of the power supplies. After you silence the alarm, the indicator for the failed power supply
flashes red.
Restore Factory Default Settings
If you ever need to, you can restore your Firebox to its factory-default settings. For example, if you do not
know the administrator account passphrase or you want to start over with a new configuration, you can
reset your device. Make sure you back up your device configuration before you reset your device in case
you want to restore it in the future.
To reset your device:
1. Power off the device.
2. Press and hold the Reset button, while you briefly press the Power button on the front of the
device to power it on.
3. Continue to hold the Reset button while the Arm indicator is red.
4. Continue to hold the Reset button while the Arm indicator slowly flashes green.
5. When the Arm indicator flashes green more rapidly, release the Reset button.
6. Wait until the Arm indicator starts to flash red.
7. Press and hold the Power button on the front of the device for five seconds to power off the
device.
8. Briefly press the Power button on the front of the device to power it on.
Hardware Installation
Your Firebox ships with a rack mount kit. It also supports user-installable components. This document
includes instructions to install your Firebox andits components:
Rack mount installation
Interface module installation
Power supply installation and replacement
Power Indicator Color Power Supply Status

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Rack Mount Installation
Each Firebox device ships with rack mount ears for installation in a network rack.
Rack rail kit
2 sliding rails
10 small screws and 8 large screws
Front ear bracket kit
2 front ear brackets
6 small screws and 2 large screws
Precautions
When you install the device in a rack, make sure you consider these factors:
Elevated Operating Ambient Temperature
If you install the device in a closed or multi-unit rack assembly, the operating ambient temperature
of the rack environment might be greater than room ambient. Make sure the ambient
temperature of the rack environment is within the certified operating range specified in this
Hardware Guide.
Reduced Air Flow

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When you install the device in a rack, make sure that the amount of air flow required for safe
operation of the equipment is not compromised.
Mechanical Loading
When you mount the device in the rack, avoid hazardous conditions caused by uneven mechanical
loading.
Circuit Overloading
Make sure you connect the device to the power supply circuit in such a way that there is no
overloading of the circuits, and no impact on overcurrent protection and supply wiring.
Reliable Grounding
Make sure all rack-mounted equipment is correctly grounded. For example, make sure you use
power strips instead of direct connections to the branch circuit.
Do not use your slide/rail mounted device as a shelf or work space.
Separate the inner rails from the outer rails
Attach the inner rails and front ear brackets to the Firebox
Attach the outer rails to the rack
Install alternate screws on the rails (if needed)
Install the Firebox in the rack
Remove the Firebox from the rack
Interface Module Installation
You can install two additional interface modules in slots A and B of your Firebox. The supported interface
modules are described in detail in the Interface Modules section.
Interface modules are not hot-swappable. To avoid damage to the system, power
off the Firebox before you install or remove interface modules.
Install an Interface Module
To install an interface module:
1. Disconnect the power cables from the Firebox.
2. Loosen the two captive screws on the slot cover.
3. Remove the slot cover to expose the interface slot.
4. Insert the interface module into the slot, and push it firmly into place.
5. Tighten the two captive screws on the interface module to attach the interface to the Firebox.
6. Reconnect the power cables to the Firebox.
The Firebox starts automatically. When the Firebox starts, Fireware automatically detects all installed interfaces.
Remove an Interface Module

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Before you remove an installed interface module, make sure that the interfaces on
that module are not enabled in the Firebox configuration. You cannot manage a
Firebox if an enabled interface has been removed.
To remove an installed interface module:
1. Disconnect the power cables from the Firebox.
2. Disconnect all network cables from the installed interface module.
3. Loosen the two screws on the installed interface module.
4. Slide the interface module out of the slot.
5. Place the removed interface module on an antistatic surface, or immediately install it in another
slot.
6. Install a slot cover over the empty slot or install another interface module. The slot cover keeps
dust out of the Firebox.
Power Supply Installation and Replacement
The Firebox has two redundant hot-swappable power supplies. If a power supply fails, you can replace it
while the Firebox is powered by the other power supply.
To replace a power supply:
1. Use the power indicator to identify the failed power supply. If the device is powered on, the
indicator on the failed power supply flashes red after you reset the audible alarm.
2. Disconnect the power cable from the power supply you want to replace.
3. Find the release tab, located on the left side of the power supply.
4. Firmly push the release tab to the right, while you use the power supply handle to pull the power
supply out of the slot.
5. Slide the replacement power supply into the open slot.
6. Press firmly on the face of the power supply until it is flush with the back of the Firebox. If the
replacement is successful, the power indicator light for the new power supply is green.
You can purchase a replacement power supply from an authorized WatchGuard reseller.
WatchGuard Firebox M5800 Hot Swap Power Supply — WatchGuard SKUWG9013

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Notices
All WatchGuard products are designed and tested to meet strict safety requirements. These
requirements include product safety approvals and other global compliance standards. Read these
instructions carefully before you operate the product, and refer to them as needed for continued safe
operation of your product.
Product Safety Certification
The WatchGuard product is safety certified under the following standards:
CAN/CSA C22.2 No.60950-1-07, Second Edition 2014-10
UL 60950-1, Second Edition 2014-10-14
IEC 60950-1, 2005+A1:2009+A2:2013
IEC 62368-1: 2014 2nd edition
EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013
Safety Warning
Do not place objects on the power cord.
Do not obstruct the ventilation openings. These openings prevent overheating of the machine.
Never push objects of any kind into slots or openings on this equipment. Making a contact with a
voltage point or shorting out a part may result in fire or electrical shock.
When removing or installing an appliance, follow the general installation safety instructions.
You must disconnect the AC power cord from the Firebox before you remove the cover of the
Firebox for any reason.
There is risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries
according to the manufacturer’s instructions.
警示 本電池如果更換不正確會有爆炸的危險，請勿自行更換電池
Disclaimer
WatchGuard shall not be held liable if the end user alters, modifies, or repairs any WatchGuard hardware
appliance.
Hinweise Zur Sicherheit
Alle WatchGuard Produkte werden entwickelt und getestet, um strenge Sicherheitsanforderungen zu
erfüllen. Diese Anforderungen umfassen Produktsicherheit Zulassungen und andere globale
Compliance-Standards. Bitte lesen Sie die folgenden Anweisungen sorgfältig, bevor Sie das Produkt, und
bezeichnen sie als notwendig, um den sicheren Betrieb des Geräts zu gewährleisten. Weitere
Informationen finden Sie in der elektronischen Hardware Guide.
Die WatchGuard Produkt ist Sicherheit unter den folgenden Normen zertifiziert
CAN/CSA C22.2 No.60950-1-07, Second Edition 2014-10
UL 60950-1, Second Edition 2014-10-14
IEC 60950-1:2005+A1:2009+A2:2013
IEC 62368-1: 2014 2nd edition
EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013

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Sicherheitshinweis
Legen Sie keine Gegenstände auf das Netzkabel.
Verdecken Sie nicht die Lüftungsöffnungen. Diese Öffnungen verhindern eine Überhitzung der
Maschine.
Stecken Sie niemals Gegenstände jeglicher Art in die Schlitze oder Öffnungen des Geräts stecken.
Der Kontakt mit einem spannungsführenden Punkt oder das Kurzschließen eines Bauteils kann zu
einem Brand oder elektrischen Schlag führen.
Beim Entfernen oder Installieren eines Gerätes, nach den allgemeinen Installation
Sicherheitshinweise.
Avis de sécurité
Tous les produits de WatchGuard sont conçus et testés pour répondre à des exigences de sécurité
strictes. Ces exigences incluent l'homologation de la sécurité du produit et la conformité à d'autres
normes globales. Lisez ces instructions avec attention avant de mettre en route l'appareil et reportez-
vous-y au besoin pour assurer une utilisation sûre de l'appareil.
Certifications de sécurité du produit
Les produits de WatchGuard répondent aux normes suivantes;
CAN/CSA C22.2 No.60950-1-07, Second Edition 2014-10
UL 60950-1, Second Edition 2014-10-14
IEC 60950-1:2005+A1:2009+A2:2013
IEC 62368-1: 2014 2nd edition
EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013
Avertissement de sécurité
Ne placez aucun objet sur le cordon d'alimentation.
N'obstruez pas les ouvertures de ventilation. Ces ouvertures préviennent la surchauffe de l'appareil.
N'insérez jamais d'objet de quelque sorte dans les fentes d'ouverture de cet équipement. Si vous
faites contact avec un point sous tension ou court-circuitez un composant, cela peut causer un
incendie ou un choc électrique.
Si l'appareil est fourni avec un câble d'alimentation électrique à trois points (avec prise terre), le
câble d'alimentation doit impérativement être branché sur une prise à trois points correctement
mise à la terre.
Quand vous enlevez ou désinstallez un équipement, suivez les instructions générales de sécurité
fournies dans ce Guide Matériel pour éviter toute blessure ou dégât à l'appareil.
La batterie au lithium utilisée dans cet appareil de sécurité réseau ne peut pas être remplacée par
l'utilisateur final. Renvoyez cet appareil à un centre de service autorisé par WatchGuard pour un
remplacement avec une batterie du même type ou de type équivalent recommandé par le fabricant.
Si pour une raison quelconque la batterie ou cet équipement doit être mis au rebus, suivez les
recommandations du fabricant de la batterie.
Aviso De Seguridad
Todos los productos WatchGuard están diseñados y probados para satisfacer estrictos requisitos de
seguridad. Estos requisitos incluyen la homologación de productos de seguridad y otras normas de
cumplimiento global. Por favor, lea atentamente las siguientes instrucciones antes de utilizar el producto,
y se refieren a ellos como sea necesario para garantizar el funcionamiento seguro y continuo de su
producto. Información adicional se puede encontrar en la Guía del usuario electrónica.

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Certificación de seguridad del producto
El producto tiene certificación de seguridad WatchGuard bajo las siguientes normas:
CAN/CSA C22.2 No.60950-1-07, Second Edition 2014-10
UL 60950-1, Second Edition 2014-10-14
IEC 60950-1:2005+A1:2009+A2:2013
IEC 62368-1: 2014 2nd edition
EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013
Advertencia de seguridad
No coloque objetos sobre el cable de alimentación.
No obstruya las aberturas de ventilación. Estas aberturas evitan el sobrecalentamiento de la
máquina.
Nunca introduzca objetos de ningún tipo en las ranuras o aberturas del equipo. El contacto con
puntos de voltaje o el cortocircuito de una pieza podría provocar un incendio o una descarga
eléctrica.
Al extraer o instalar un electrodoméstico, siga las instrucciones generales de instalación de
seguridad.
CE Notice
The symbol on your WatchGuard Technologies equipment indicates that it is in compliance with
the Electromagnetic Compatibility (EMC) directive and the Low Voltage Directive (LVD) of the European
Union (EU).
RoHS Statement
The member states of the European Union approved directive 2002/95/EC, Restrictions of Hazardous
Substances (“RoHS directive”‘) that became valid on July 1, 2006. It states that all new electrical and
electronic equipment put on the market within the member states must not contain certain hazardous
materials. This device complies with the European Union’s R0HS directive 2002/95/EC and similar
regulations that may be adopted by other countries for European Sales.
WEEE Statement
WEEE is a general set of requirements dictated in the EU Directive 2002/96/EC. This Directive mandated
that member EU countries enact regulations governing the Waste of Electrical and Electronic Equipment
(WEEE). The Directive, and its individual transpositions into specific country laws and legislation, is aimed
at the reduction of WEEE through reuse, recovery, and recycling of WEEE.
WatchGuard is working in partnership with our European Union (EU) distribution partners to ensure that
our products are in compliance with the WEEE statutes, and that the recovery of our product per the
specific EU country legislative requirements is seamless for our product’s end users. If you have a
WatchGuard product that is at its end of life and needs to be disposed of, please contact WatchGuard
Customer Care Department at:
U.S. Customers: 877.232.3531 International Customers: +1.206.613.0456
WatchGuard is reasonably confident that our products do not contain any substances or hazardous
materials presently banned by any legislation, and do not present a risk due to hazardous materials.
WEEE recovery professionals should also note that these products do not have any materials that are of
particular high value in their individual form.

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REACH
The new EU chemicals policy REACH (Registration, Evaluation, Authorization and restriction of Chemicals)
came into effect on June 1, 2007. REACH is Europe’s new chemicals legislation, which is applicable in all 27
EU Member States as well as the EFTA European Economic Area (EEA). REACH creates a new system for
gathering information, assessing risks to human health and the environment, and authorizing or
restricting the marketing and use of chemicals produced or supplied in the EEA. REACH has an impact on
EEA producers and importers of finished products and users of chemicals in the course of industrial or
professional activities.
WatchGuard supports the overall REACH objective of improving the protection of human health and the
environment and will meet all applicable REACH requirements. WatchGuard is strongly committed to
working with our customers and supply chain to define and implement the REACH requirements and
ensure a smooth transition to compliance.
One of the REACH requirements is that manufacturers and importers have the duty to register
substances they are producing or importing. In accordance with the regulations, the products of
WatchGuard do not need to be registered for the following reasons:
WatchGuard does not import more than 1 metric ton per year of a substance as defined by REACH.
WatchGuard products are non-chemical products that are not designed to release any substance
under normal and reasonably predictable application.
Our products do not contain the listed substances at more than 0.1% by weight of the whole
product/part.
Taiwan RoHS

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Limited Hardware Warranty
This Limited Hardware Warranty (the “Warranty”) applies to the enclosed hardware product, not
including any associated software, which is licensed pursuant to a separate end-user license agreement
and warranty (the “Product”). BY USING THE PRODUCT, YOU (either an individual or a single entity) AGREE
TO THE TERMS HEREOF.
If you do not agree to these terms, please return this package, along with proof of purchase, to the
authorized dealer from which you purchased it for a full refund. WatchGuard Technologies, Inc.
(“WatchGuard”) and you agree as set forth below or on the reverse side of this card, as applicable.
1. LIMITED WARRANTY. WatchGuard warrants that upon delivery and for one (1) year thereafter
(the “Warranty Period”): (a) the Product will be free from material defects in materials and
workmanship, and (b) the Product, when properly installed and used for its intended purpose
and in its intended operating environment, will perform substantially in accordance with
WatchGuard applicable specifications.
This warranty does not apply to any Product that has been: (i) altered, repaired or modified by
any party other than WatchGuard except for the replacement or inclusion of specified
components authorized in, and performed in strict accordance with, documentation provided by
WatchGuard; or (ii) damaged or destroyed by force majeure events, accidents, power spikes or
similar events or by any intentional, reckless or negligent acts or omissions of any party. You

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may have additional warranties with respect to the Product from the manufacturers of Product
components. However, you agree not to look to WatchGuard for, and hereby release
WatchGuard from any liability for, performance of, enforcement of, or damages or other relief
on account of, any such warranties or any breach thereof.
2. REMEDIES. If any Product does not comply with the WatchGuard warranties set forth in Section 1
above, WatchGuard will, following the receipt of the product you claim is defective and at its
option, either (a) repair the Product, or (b) replace the Product with a like or similar product;
provided, that you will be responsible for returning the Product and for all costs of shipping and
handling. Repair or replacement of the Product shall not extend the Warranty Period. Any
Product, component, part or other item replaced by WatchGuard becomes the property of
WatchGuard. WatchGuard shall not be responsible for return of or damage to any software,
firmware, information or data contained in, stored on, or integrated with any returned Products.
3. DISCLAIMER AND RELEASE. THE WARRANTIES, OBLIGATIONS AND LIABILITIES OF WATCHGUARD,
AND YOUR REMEDIES, SET FORTH IN PARAGRAPHS 1 AND 2 ABOVE ARE EXCLUSIVE AND IN
SUBSTITUTION FOR, AND YOU HEREBY WAIVE, DISCLAIM AND RELEASE ANY AND ALL OTHER
WARRANTIES, OBLIGATIONS AND LIABILITIES OF WATCHGUARD AND ALL OTHER RIGHTS,
CLAIMS AND REMEDIES YOU MAY HAVE AGAINST WATCHGUARD, EXPRESS OR IMPLIED, ARISING
BY LAW OR OTHERWISE, WITH RESPECT TO ANY NONCONFORMANCE OR DEFECT IN THE
PRODUCT (INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, ANY IMPLIED WARRANTY ARISING FROM COURSE OF
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