Watchguard Firebox t10 Instruction Manual

Fireware v11.12.1 Release Notes
Supported Devices Firebox T10, T30, T50, T70, M200, M300, M400,
M440, M500, M4600, M5600
XTM 3, 5, 8, 800, 1500, and 2500 Series
XTM 25, XTM 26, XTM 1050, XTM 2050
FireboxV, XTMv, Firebox Cloud, WatchGuard AP
Release Date: 22 February 2017
Release Notes Revision: 15 March 2017
Fireware OS Build 522519
WatchGuard System Manager Build 521585
WatchGuard APDevice Firmware For AP100, 102, 200: Build 1.2.9.11
For AP300: Build 2.0.0.6
For AP120: Build 8.0.564
For AP320: Build 8.0.564
Introduction
WatchGuard is pleased to announce the release of Fireware v11.12.1 and WatchGuard System Manager
v11.12.1. This maintenance release reflects an ongoing commitment to product quality, resolving numerous
outstanding bugs and providing several minor feature enhancements. For more information on the bug fixes and
enhancements in this release, see the Enhancements and Resolved Issues section.
With this release, we're also proud to announce support for:
FireboxV
FireboxV is a new family of virtual Fireboxes for VMware and Hyper-V.
Firebox Cloud for AWS
Firebox Cloud is a Firebox for the Amazon Web Services (AWS) computing platform, with features and
services tailored to the AWS environment. The Firebox Cloud BYOL version is available now in the
Amazon marketplace. For more information about how to get started with Firebox Cloud, see the Firebox
Cloud Deployment Guide.
This release also includes support for the AP322, a new outdoor wireless AP device that will be released soon.
For more detailed information about the feature enhancements and functionality changes included in Fireware
v11.12.1, see Fireware Help or review What's New in Fireware v11.12.1.

Important Information about Firebox Certificates
SHA-1 is being deprecated by many popular web browsers, and WatchGuard recommends that you now use
SHA-256 certificates. Because of this, we have upgraded our default Firebox certificates. Starting with
Fireware v11.10.4, all newly generated default Firebox certificates use a 2048-bit key length. In addition, newly
generated default Proxy Server and Proxy Authority certificates use SHA-256 for their signature hash
algorithm. Starting with Fireware v11.10.5, all newly generated default Firebox certificates use SHA-256 for
their signature hash algorithm. New CSRs created from the Firebox also use SHA-256 for their signature hash
algorithm.
Default certificates are not automatically upgraded after you install Fireware v11.10.5 or later releases.
To regenerate any default Firebox certificates, delete the certificate and reboot the Firebox. If you want to
regenerate default certificates without a reboot, you can use the CLIcommands described in the next section.
Before you regenerate the Proxy Server or Proxy Authority certification, there are some important things to
know.
The Proxy Server certificate is used for inbound HTTPS with content inspection and SMTP with TLS
inspection. The Proxy Authority certificate is used for outbound HTTPS with content inspection. The two
certificates are linked because the default Proxy Server certificate is signed by the default Proxy Authority
certificate. If you use the CLI to regenerate these certificates, after you upgrade, you must redistribute the new
Proxy Authority certificate to your clients or users will receive web browser warnings when they browse
HTTPS sites, if content inspection is enabled.
Also, if you use a third-party Proxy Server or Proxy Authority certificate:
lThe CLI command will not work unless you first delete either the Proxy Server or Proxy Authority
certificate. The CLI command will regenerate both the Proxy Server and Proxy Authority default
certificates.
lIf you originally used a third-party tool to create the CSR, you can simply re-import your existing third-
party certificate and private key.
lIf you originally created your CSR from the Firebox, you must create a new CSR to be signed, and then
import a new third-party certificate.
CLICommands to Regenerate Default Firebox Certificates
To regenerate any default Firebox certificates, delete the certificate and reboot the Firebox. If you want to
regenerate default certificates without a reboot, you can use these CLIcommands:
lTo upgrade the default Proxy Authority and Proxy Server certificates for use with HTTPS content
inspection, you can use the CLI command: upgrade certificate proxy
lTo upgrade the Firebox web server certificate, use the CLI command: upgrade certificate web
lTo upgrade the SSLVPN certificate, use the CLI command: upgrade certificate sslvpn
lTo upgrade the 802.1x certificate, use the CLI command: upgrade certificate 8021x
For more information about the CLI, see the Command Line Interface Reference.
Important Information about Firebox Certificates
2 WatchGuard Technologies, Inc.

Before You Begin
Release Notes 3
Before You Begin
Before you install this release, make sure that you have:
lA supported WatchGuard Firebox or XTM device. This device can be a WatchGuard Firebox T10, T30,
T50, T70, XTM 2 Series (models 25 and 26 only), 3 Series, 5 Series, 8 Series, 800 Series, XTM 1050,
XTM 1500 Series, XTM 2050 device, XTM 2500 Series, Firebox M200, M300, M400, M500, M440,
M4600, M5600. You can also use this version of Fireware on FireboxV or XTMv (any edition), and
Firebox Cloud for AWS.
lThe required hardware and software components as shown below. If you use WatchGuard System
Manager (WSM), make sure your WSM version is equal to or higher than the version of Fireware OS
installed on your Firebox or XTM device and the version of WSM installed on your Management Server.
lFeature key for your Firebox or XTM device — If you upgrade your device from an earlier version of
Fireware OS, you can use your existing feature key. If you do not have a feature key for your device, you
can log in to the WatchGuard website to download it.
Note that you can install and use WatchGuard System Manager v11.12 and all WSM server components with
devices running earlier versions of Fireware v11.x. In this case, we recommend that you use the product
documentation that matches your Fireware OS version.
If you have a new Firebox or XTM physical device, make sure you use the instructions in the Quick Start Guide
that shipped with your device. If this is a new FireboxV or XTMv installation, make sure you carefully review
Fireware Help for important installation and setup instructions. We also recommend that you review the
Hardware Guide for your Firebox or XTM device model. The Hardware Guide contains useful information about
your device interfaces, as well as information on resetting your device to factory default settings, if necessary.
Product documentation for all WatchGuard products is available on the WatchGuard web site at
http://www.watchguard.com/wgrd-help/documentation/overview.

Localization
This release includes localized management user interfaces (WSM application suite and Web UI) current as of
Fireware v11.11. UI changes introduced since v11.11 may remain in English. Supported languages are:
lFrench (France)
lJapanese
lSpanish (Latin American)
Note that most data input must still be made using standard ASCII characters. You can use non-ASCII
characters in some areas of the UI, including:
lProxy deny message
lWireless hotspot title, terms and conditions, and message
lWatchGuard Server Center users, groups, and role names
Any data returned from the device operating system (e.g. log data) is displayed in English only. Additionally, all
items in the Web UI System Status menu and any software components provided by third-party companies
remain in English.
Fireware Web UI
The Web UI will launch in the language you have set in your web browser by default.
WatchGuard System Manager
When you install WSM, you can choose what language packs you want to install. The language displayed in
WSM will match the language you select in your Microsoft Windows environment. For example, if you use
Windows 7 and want to use WSM in Japanese, go to Control Panel > Regions and Languages and select
Japanese on the Keyboards and Languages tab as your Display Language.
Dimension, WebCenter, Quarantine Web UI, and Wireless Hotspot
These web pages automatically display in whatever language preference you have set in your web browser.
Documentation
Localization updates are also available for Fireware Help, available on the WatchGuard website or as context-
sensitive Help from the localized user interfaces.
Localization
4 WatchGuard Technologies, Inc.

Fireware and WSM v11.12.1 Operating System Compatibility
Release Notes 5
Fireware and WSM v11.12.1 Operating System Compatibility
Last revised: 15 February 2017
WSM/
FirewareComponent
Microsoft
Windows
7,8,8.1,
10
(32-bit&
64-bit)
Microsoft
Windows
Server
2012&
2012R2
(64-bit)
Microsoft
Windows
Server
2016
(64-bit)
Mac
OSX
v10.9,
v10.10,
v10.11
&
v10.12
Android
4.x
&5.x
iOS
v7, v8,
v9, &
v10
WatchGuard System
Manager
WatchGuard Servers
For information on
WatchGuard Dimension,
see the Dimension Release
Notes.
Single Sign-On
Agent
(Includes Event Log
Monitor)
Single Sign-On
Client
Single Sign-On
Exchange Monitor1
Terminal Services
Agent2
Mobile VPN with
IPSec 3 3
Mobile VPN with
SSL
Notes about Microsoft Windows support:
lWindows 8.x support does not include Windows RT.
lWindows Exchange Server 2013 is supported if you install Windows Sever 2012 or 2012 R2 and .Net
framework 3.5.
The following browsers are supported for both Fireware Web UIand WebCenter (Javascript required):
lIE 11 and later
lMicrosoft Edge
lFirefox v22 and later
lSafari 6 and later

lSafari iOS 6 and later
lChrome v29 and later
1Microsoft Exchange Server 2007, 2010, and 2013 are supported.
2Terminal Services support with manual or Single Sign-On authentication operates in a Microsoft Terminal
Services or Citrix XenApp 4.5, 5.0, 6.0, 6.5 and 7.6 environment.
3Native (Cisco) IPSec client and OpenVPN are supported for Mac OS and iOS. For Mac OS X 10.8 -10.12, we
also support the WatchGuard IPSec Mobile VPN Client for Mac, powered by NCP.
Authentication Support
This table gives you a quick view of the types of authentication servers supported by key features of Fireware.
Using an authentication server gives you the ability to configure user and group-based firewall and VPN policies
in your Firebox or XTMdevice configuration. With each type of third-party authentication server supported, you
can specify a backup server IP address for failover.
Fully supported by WatchGuard Not yet supported, but tested with success by WatchGuard
customers
Fireware and WSM v11.12.1 Operating System Compatibility
6 WatchGuard Technologies, Inc.

Fireware and WSM v11.12.1 Operating System Compatibility
Release Notes 7
Active
Directory1LDAP
RADIUS
2SecurID 2
Firebox
(Firebox-DB)
Local
Authentication
Mobile VPN with IPSec/Shrew Soft 3–
Mobile VPNwith
IPSec/WatchGuardclient (NCP)
Mobile VPN with IPSec for iOS and Mac
OS X native VPN client
Mobile VPNwith IPSec for Android
devices
–
Mobile VPN with SSL for Windows 4 4
Mobile VPN with SSL for Mac
Mobile VPNwith SSLfor iOS and
Android devices
Mobile VPNwith L2TP 6– –
Mobile VPN with PPTP – – N/A
Built-in Authentication Web Page on
Port 4100
Single Sign-On Support (with or without
client software)
– – –
Terminal Services Manual
Authentication
Terminal Services Authentication with
Single Sign-On 5– – – –
Citrix Manual Authentication
Citrix Manual Authentication with Single
Sign-On 5– – – –

1. Active Directory support includes both single domain and multi-domain support, unless otherwise noted.
2. RADIUS and SecurID support includes support for both one-time passphrases and challenge/response
authentication integrated with RADIUS. In many cases, SecurID can also be used with other RADIUS
implementations, including Vasco.
3. The Shrew Soft client does not support two-factor authentication.
4. Fireware supports RADIUS Filter ID 11 for group authentication.
5. Both single and multiple domain Active Directory configurations are supported. For information about the
supported Operating System compatibility for the WatchGuard TO Agent and SSOAgent, see the current
Fireware and WSM Operating System Compatibility table.
6. Active Directory authentication methods are supported only through a RADIUSserver.
System Requirements
If you have WatchGuard System
Manager client software only
installed
If you install WatchGuard System
Manager and WatchGuard Server
software
Minimum CPU Intel Core or Xeon
2GHz
Intel Core or Xeon
2GHz
Minimum Memory 1 GB 2 GB
Minimum Available
Disk Space
250 MB 1 GB
Minimum
Recommended
Screen Resolution
1024x768 1024x768
FireboxV System Requirements
With support for installation in both a VMware and a Hyper-V environment, a WatchGuard FireboxV virtual
machine can run on a VMware ESXi 5.5, 6.0, or 6.5 host, or on Windows Server 2012 R2 or 2016, or Hyper-V
Server 2012 R2 or 2016.
The hardware requirements for FireboxV are the same as for the hypervisor environment it runs in.
Each FireboxV virtual machine requires 5 GB of disk space. CPUand memory requirements vary by model:
FireboxV Model vCPUs (maximum) Memory (recommended)
Small 2 1024 MB
Medium 4 2048 MB
Large 8 4096 MB
Extra Large 16 4096 MB
System requirements for XTMv are included in Fireware Help.
Fireware and WSM v11.12.1 Operating System Compatibility
8 WatchGuard Technologies, Inc.

Downloading Software
Release Notes 9
Downloading Software
You can download software from the WatchGuard Software Downloads Center.
There are several software files available for download with this release. See the descriptions below so you
know what software packages you will need for your upgrade.
WatchGuard System Manager
With this software package you can install WSM and the WatchGuard Server Center software:
WSM11_12_1.exe — Use this file to install WSM v11.12.1 or to upgrade WatchGuard System Manager
from an earlier version to WSM v11.12.1.
Fireware OS
If your Firebox is running Fireware v11.10 or later, you can upgrade the Fireware OS on your Firebox
automatically from the Fireware Web UI System > Upgrade OS page.
If you prefer to upgrade from Policy Manager, or from an earlier version of Fireware, you can use download the
Fireware OSimage for your Firebox or XTM device. Use the .exe file if you want to install or upgrade the OS
using WSM. Use the .zip file if you want to install or upgrade the OS manually using Fireware Web UI. Use the
.ova or .vhd file to deploy a new XTMv device.

If you have… Select from these Fireware OS packages
Firebox M5600 Firebox_OS_M4600_M5600_11_12_1.exe
firebox_M4600_M5600_11_12_1.zip
Firebox M4600 Firebox_OS_M4600_M5600_11_12_1.exe
firebox_M4600_M5600_11_12_1.zip
XTM 2500 Series XTM_OS_XTM800_1500_2500_11_12_1.exe
xtm_xtm800_1500_2500_11_12_1.zip
XTM 2050 XTM_OS_XTM2050_11_12_1.exe
xtm_xtm2050_11_12_1.zip
XTM 1500 Series XTM_OS_XTM800_1500_2500_11_12_1.exe
xtm_xtm800_1500_2500_11_12_1.zip
XTM 1050 XTM_OS_XTM1050_11_12_1.exe
xtm_xtm1050_11_12_1.zip
XTM 800 Series XTM_OS_XTM800_1500_2500_11_12_1.exe
xtm_xtm800_1500_2500_11_12_1.zip
XTM 8 Series XTM_OS_XTM8_11_12_1.exe
xtm_xtm8_11_12_1.zip
Firebox M500 Firebox_OS_M400_M500_11_12_1.exe
firebox_M400_M500_11_12_1.zip
XTM 5 Series XTM_OS_XTM5_11_12_1.exe
xtm_xtm5_11_12_1.zip
Firebox M440 Firebox_OS_M440_11_12_1.exe
firebox_M440_11_12_1.zip
Firebox M400 Firebox_OS_M400_M500_11_12_1.exe
firebox_M400_M500_11_12_1.zip
Firebox M300 Firebox_OS_M200_M300_11_12_1.exe
firebox_M200_M300_11_12_1.zip
Firebox M200 Firebox_OS_M200_M300_11_12_1.exe
firebox_M200_M300_11_12_1.zip
XTM 330 XTM_OS_XTM330_11_12_1.exe
xtm_xtm330_11_12_1.zip
XTM 33 XTM_OS_XTM3_11_12_1.exe
xtm_xtm3_11_12_1.zip
XTM 2 Series
Models 25, 26
XTM_OS_XTM2A6_11_12_1.exe
xtm_xtm2a6_11_12_1.zip
Firebox T70 Firebox_OS_T70_11_12_1.exe
firebox_T70_11_12_1.zip
Downloading Software
10 WatchGuard Technologies, Inc.

Downloading Software
Release Notes 11
If you have… Select from these Fireware OS packages
Firebox T50 Firebox_OS_T30_T50_11_12_1.exe
firebox_T30_T50_11_12_1.zip
Firebox T30 Firebox_OS_T30_T50_11_12_1.exe
firebox_T30_T50_11_12_1.zip
Firebox T10 Firebox_OS_T10_11_12_1.exe
firebox_T10_11_12_1.zip
FireboxV
All editions for VMware
FireboxV_11_12_1.ova
XTM_OS_FireboxV_11_12_1.exe
xtm_FireboxV_11_12_1.zip
FireboxV
All editions for Hyper-V
FireboxV_11_12_1_vhd.zip
XTM_OS_FireboxV_11_12_1.exe
xtm_FireboxV_11_12_1.zip
XTMv
All editions for VMware
xtmv_11_12_1.ova
XTM_OS_xtmv_11_12_1.exe
xtm_xtmv_11_12_1.zip
XTMv
All editions for Hyper-V
xtmv_11_12_1_vhd.zip
XTM_OS_XTMv_11_12_1.exe
xtm_xtmv_11_12_1.zip
Single Sign-On Software
These files are available for Single Sign-On.There are no updates with this release.
lWG-Authentication-Gateway_11_11_1.exe (SSO Agent software - required for Single Sign-On and
includes optional Event Log Monitor for clientless SSO)
lWG-Authentication-Client_11_11.msi (SSO Client software for Windows)
lWG-SSOCLIENT-MAC_11_11_2.dmg (SSO Client software for Mac OS X)
lSSOExchangeMonitor_x86_11_11_2.exe (Exchange Monitor for 32-bit operating systems)
lSSOExchangeMonitor_x64_11_11_2.exe (Exchange Monitor for 64-bit operating systems)
For information about how to install and set up Single Sign-On, see the product documentation.
Terminal Services Authentication Software
This file was updated with the Fireware v11.12 release.
lTO_AGENT_SETUP_11_12.exe (This installer includes both 32-bit and 64-bit file support.)
Mobile VPN with SSL Client for Windows and Mac
There are two files available for download if you use Mobile VPN with SSL. There are no updates with this
release.
lWG-MVPN-SSL_11_11_1.exe (Client software for Windows)
lWG-MVPN-SSL_11_11.dmg (Client software for Mac)

Mobile VPNwith IPSec client for Windows and Mac
There are several available files to download.
Shrew Soft Client
lShrew Soft Client 2.2.2 for Windows - No client license required.
WatchGuard IPSec Mobile VPN Clients
The current WatchGuard IPSec Mobile VPN Client is version 12.10. There are no updates with this release.
lWatchGuard IPSec Mobile VPNClient for Windows (32-bit), powered by NCP - There is a
license required for this premium client, with a 30-day free trial available with download.
lWatchGuard IPSec Mobile VPNClient for Windows (64-bit), powered by NCP - There is a
license required for this premium client, with a 30-day free trial available with download.
lWatchGuard IPSec Mobile VPNClient for Mac OS X, powered by NCP - There is a license
required for this premium client, with a 30-day free trial available with download.
WatchGuard Mobile VPN License Server
lWatchGuard Mobile VPN License Server (MVLS) v2.0, powered by NCP- Click here for more
information about MVLS.
Upgrade Notes
In addition to new features and functionality introduced in Fireware v11.12, there were other changes that affect
the functionality of several existing features in ways that you need to understand before you upgrade to v11.12
or higher. In this section, we review the impact of some of these changes. For more information, see the What's
New in Fireware v11.12 presentation or Fireware Help.
TCPport 4100 now used for firewall user authentication only
Beginning with Fireware v11.12, TCP port 4100 is used only for firewall user authentication. In earlier
versions, a WatchGuard Authentication policy was automatically added to your configuration file when
you enabled Mobile VPN with SSL. This policy allowed traffic over port 4100 and included the alias Any-
External in the policy From list. In Fireware v11.12, when you enable Mobile VPN with SSL, this policy
is no longer created. When you upgrade to Fireware v11.12, the External alias will be removed from your
WatchGuard Authentication policy, even if you had manually added the alias previously and regardless
of whether Mobile VPN with SSLis enabled. If you upgrade with Policy Manager, you must manually
reload the configuration from the Firebox after the upgrade completes to avoid adding the alias back with
a subsequent configuration save (since Policy Manager is an offline configuration tool).
The Mobile VPNwith SSLauthentication and software download pages are no longer accessible at port
4100. See Fireware Help for more information.
Setup Wizard Default Policies and Settings
You use the Web Setup Wizard or WSM Quick Setup Wizard to set up a Firebox with a basic
configuration. Beginning with Fireware v11.12, the setup wizards now configure policies and enable
most Subscription Services to provide better security by default. The setup wizards:
Upgrade Notes
12 WatchGuard Technologies, Inc.

Upgrade Notes
Release Notes 13
lConfigure FTP-proxy, HTTP-proxy, HTTPS-proxy policies
lConfigure DNS and Outgoing packet-filter policies
lEnable licensed security services — Application Control, Gateway AntiVirus, WebBlocker, Intrusion
Prevention Service, Reputation Enabled Defense, Botnet Detection, Geolocation, APT Blocker
lRecommend WebBlocker categories to block
The default policies and services that the setup wizards configure depend on the version of Fireware
installed on the Firebox, and on whether the Firebox feature key includes a license for subscription
services. If your new Firebox was manufactured with Fireware v11.11.x or lower, the setup wizards do
not enable subscription services, even if they are licensed in the feature key. To enable the security
services and proxy policies with recommended settings, upgrade the Firebox to Fireware v11.12 or
higher, reset it to factory-default settings, and then run the setup wizard again.

Upgrade to Fireware v11.12.1
Before you upgrade to Fireware v11.12.1, your Firebox must be running:
- Fireware XTM v11.7.5
- Fireware XTM v11.8.4
- Fireware XTM v11.9 or higher
If you try to upgrade from Policy Manager and your Firebox is running an unsupported version,
the upgrade is prevented.
If you try to schedule an OSupdate of managed devices through a Management Server, the
upgrade is also prevented.
If you use the Fireware Web UI to upgrade your device, you see a warning, but it is possible to
continue so you must make sure your Firebox is running v11.7.5, v11.8.4, or v11.9.x, or
v11.10.x before you upgrade to Fireware v11.12.1 or your Firebox will be reset to a default
state.
Important Information about the upgrade process:
lWe recommend you use Fireware Web UIto upgrade to Fireware v11.12.1. You can also use Policy
Manager if you prefer.
lWe strongly recommend that you save a local copy of your Firebox configuration and create a Firebox
backup image before you upgrade. It is not possible to downgrade without these backup files.
lIf you use WatchGuard System Manager (WSM), make sure your WSM version is equal to or higher
than the version of Fireware OS installed on your Firebox and the version of WSM installed on your
Management Server. Also, make sure to upgrade WSM before you upgrade the version of Fireware OS
on your Firebox.
If you want to upgrade an XTM 2 Series, 3 Series, or 5 Series device, we recommend that you
reboot your Firebox before you upgrade. This clears your device memory and can prevent many
problems commonly associated with upgrades in those devices.
Upgrade to Fireware v11.12.1
14 WatchGuard Technologies, Inc.

Upgrade to Fireware v11.12.1
Release Notes 15
Upgrade Notes for XTMv
You cannot upgrade an XTMv device to FireboxV. For Fireware v11.11 and higher, the XTMv device is a 64-bit
virtual machine. You cannot upgrade an XTMv device from Fireware v11.10.x or lower to Fireware v11.11 or
higher. Instead, you must use the OVA file to deploy a new 64-bit Fireware v11.11.x XTMv VM, and then use
Policy Manager to move the existing configuration from the 32-bit XTMv VM to the 64-bit XTMv VM. For more
information about how to move the configuration, see Fireware Help. For more information about how to deploy
a new XTMv VM, see the latest WatchGuard XTMvSetup Guide available here. When your XTMv instance has
been updated to v11.11 or higher, you can then use the usual upgrade procedure, as detailed below.
WatchGuard updated the certificate used to sign the .ova files with the release of Fireware
v11.11. When you deploy the OVF template, a certificate error may appear in the OVF template
details. This error occurs when the host machine is missing an intermediate certificate from
Symantic (Symantec Class 3 SHA256 Code Signing CA), and the Windows CryptoAPI was
unable to download it. To resolve this error, you can download and install the certificate from
Symantec.
Back Up Your WatchGuard Servers
It is not usually necessary to uninstall your previous v11.x server or client software when you upgrade to WSM
v11.12.1. You can install the v11.12.1 server and client software on top of your existing installation to upgrade
your WatchGuard software components. We do, however, strongly recommend that you back up your
WatchGuard Servers (for example, your WatchGuard Management Server) to a safe location before you
upgrade. You will need these backup files if you ever want to downgrade.
To back up your Management Server configuration, from the computer where you installed the Management
Server:
1. From WatchGuard Server Center, select Backup/Restore Management Server.
The WatchGuard Server Center Backup/Restore Wizard starts.
2. Click Next.
The Select an action screen appears.
3. Select Back up settings.
4. Click Next.
The Specify a backup file screen appears.
5. Click Browse to select a location for the backup file. Make sure you save the configuration file to a
location you can access later to restore the configuration.
6. Click Next.
The WatchGuard Server Center Backup/Restore Wizard is complete screen appears.
7. Click Finish to exit the wizard.

Upgrade to Fireware v11.12.1 from Web UI
If your Firebox is running Fireware v11.10 or later, you can upgrade the Fireware OS on your Firebox
automatically from the System > Upgrade OS page. If your Firebox is running v11.9.x or earlier, use these
steps to upgrade:
1. Before you begin, save a local copy of your configuration file.
2. Go to System > Backup Image or use the USB Backup feature to back up your current device image.
3. On your management computer, launch the OS software file you downloaded from the WatchGuard
Software Downloads page.
If you use the Windows-based installer on a computer with a Windows 64-bit operating system, this
installation extracts an upgrade file called [product series]_[product code].sysa-dl to the default
location of C:\Program Files(x86)\Common files\WatchGuard\resources\FirewareXTM\11.12.1\[model]
or [model][product_code].
On a computer with a Windows 32-bit operating system, the path is: C:\Program Files\Common
Files\WatchGuard\resources\Fireware\11.12.1
4. Connect to your Firebox with the Web UI and select System > Upgrade OS.
5. Browse to the location of the [product series]_[product code].sysa-dl from Step 2 and click Upgrade.
If you have already installed Fireware v11.12.1 on your computer, you must run the Fireware v11.12.1 installer
twice (once to remove v11.12.1 software and again to install v11.12.1).
Upgrade to Fireware v11.12.1 from WSM/Policy Manager
1. Before you begin, save a local copy of your configuration file.
2. Select File > Backup or use the USB Backup feature to back up your current device image.
3. On a management computer running a Windows 64-bit operating system, launch the OS executable file
you downloaded from the WatchGuard Portal. This installation extracts an upgrade file called [Firebox or
xtm series]_[product code].sysa-dl to the default location of C:\Program Files(x86)\Common
files\WatchGuard\resources\Fireware\11.12.1\[model] or [model][product_code].
On a computer with a Windows 32-bit operating system, the path is: C:\Program Files\Common
Files\WatchGuard\resources\Fireware\11.12.1.
4. Install and open WatchGuard System Manager v11.12.1. Connect to your Firebox and launch Policy
Manager.
5. From Policy Manager, select File > Upgrade. When prompted, browse to and select the [product
series]_[product code].sysa-dl file from Step 2.
If you have already installed Fireware v11.12.1 on your computer, you must run the Fireware v11.12.1 installer
twice (once to remove v11.12.1 software and again to install v11.12.1).
Upgrade to Fireware v11.12.1
16 WatchGuard Technologies, Inc.

Update APDevices
Release Notes 17
Update APDevices
With the release of Fireware v11.12.1, we are also releasing new APfirmware for AP100/102, AP200, and
AP300 devices. The process to update to new APfirmware changed recently. Please review this section
carefully for important information about updating AP devices.
Update your AP100, AP102, and AP200 Devices
Fireware v11.12.1 includes new AP firmware v1.2.9.11 for AP100/102 and AP200 devices. If you have enabled
automatic AP device firmware updates in Gateway Wireless Controller AND you upgrade from Fireware
v11.10.4 or later to Fireware v11.12.1, your AP devices are automatically updated between midnight and
4:00am local time. You can also see and use the new feature to check for and download AP firmware updates
to Gateway Wireless Controller for future updates.
If you upgrade from Fireware v11.10.3 or lower to Fireware v11.12.1, there is an additional step you must take
to make sure AP v1.2.9.11 is applied to your APdevices. When you upgrade to Fireware v11.12.1 with
Fireware Web UIor Policy Manager, you must do the upgrade process twice. From the Gateway Wireless
Controller > Summary tab, select Manage Firmware to download the latest AP firmware to the Firebox.
If you reset your Firebox to factory-default settings, the APfirmware is removed from the Firebox. From the
Gateway Wireless Controller > Summary tab, select Manage Firmware to download the latest AP firmware
to the Firebox again.
You cannot install the AP firmware on a Firebox that uses Fireware v11.4.x or lower. If you try
to install the APComponent Package on a Firebox that uses Fireware v11.4.x or lower, the
package appears to install successfully, but the AP firmware is not installed and log messages
show that the packet installation was aborted.
Update Your AP300 Devices
Fireware v11.12.1 includes AP firmware v2.0.0.6. If you have enabled automatic AP device firmware updates
in Gateway Wireless Controller AND you upgrade from Fireware v11.10.4 or later to Fireware v11.12.1, your
AP devices will be automatically updated between midnight and 4:00am local time. You can also see and use
the new feature to check for and download AP firmware updates directly from Gateway Wireless Controller.
If you upgrade from Fireware v11.10.3 or lower to Fireware v11.12.1, there is an additional step you must take
to make sure AP v2.0.0.6 is applied to your APdevices. When you upgrade to Fireware v11.12.1 with Fireware
Web UIor Policy Manager, you must do the upgrade process twice. From the Gateway Wireless Controller >
Summary tab, select Manage Firmware to download the latest AP firmware to the Firebox.
If you reset your Firebox to factory-default settings, the APfirmware is removed from the Firebox. From the
Gateway Wireless Controller > Summary tab, select Manage Firmware to download the latest AP firmware
to the Firebox again.

Update AP120 or AP320 Devices Managed with Gateway Wireless
Controller
Fireware v11.12.1 does NOTinclude firmware for AP120 or AP320 devices. To get the latest firmware, from
Gateway Wireless Controller > Summary tab, select Manage Firmware. Look for 8.0.564 and select
Download to download the new firmware to your Firebox. If you have enabled automatic AP device firmware
updates in Gateway Wireless Controller, your AP devices will be automatically updated between midnight and
4:00am local time.
If you reset your Firebox to factory-default settings, the APfirmware is removed from the Firebox. From the
Gateway Wireless Controller > Summary tab, select Manage Firmware to download the latest AP firmware
to the Firebox again.
Upgrade your FireCluster to Fireware v11.12.1
Before you upgrade to Fireware v11.11 or higher, your Firebox must be running:
- Fireware XTM v11.7.5
- Fireware XTM v11.8.4
- Fireware XTM v11.9 or higher
If you try to upgrade from Policy Manager and your Firebox is running an unsupported version,
the upgrade is prevented.
If you try to schedule an OSupdate of managed devices through a Management Server, the
upgrade is also prevented.
If you use the Fireware Web UI to upgrade your device, you see a warning, but it is possible to
continue so you must make sure your Firebox is running v11.7.5, v11.8.4, or v11.9.x before
you upgrade to Fireware v11.11.x or higher or your Firebox will be reset to a default state.
To upgrade a FireCluster from Firewarev11.3.x to Fireware v11.9.x or higher, you must
perform a manual upgrade. For manual upgrade steps, see this Knowledge Base article.
You can upgrade Fireware OS for a FireCluster from Policy Manager or Fireware Web UI. To upgrade a
FireCluster from Fireware v11.10.x or lower, we recommend you use Policy Manager.
As part of the upgrade process, each cluster member reboots and rejoins the cluster. Because the cluster
cannot do load balancing while a cluster member reboot is in progress, we recommend you upgrade an
active/active cluster at a time when the network traffic is lightest.
For information on how to upgrade your FireCluster, see this Help topic.
Upgrade your FireCluster to Fireware v11.12.1
18 WatchGuard Technologies, Inc.

DowngradeInstructions
Release Notes 19
DowngradeInstructions
Downgrade from WSM v11.12.1 to WSM v11.x
If you want to revert from v11.12.1 to an earlier version of WSM, you must uninstall WSM v11.12.1. When you
uninstall, choose Yes when the uninstaller asks if you want to delete server configuration and data files. After
the server configuration and data files are deleted, you must restore the data and server configuration files you
backed up before you upgraded to WSM v11.12.1.
Next, install the same version of WSM that you used before you upgraded to WSM v11.12.1. The installer
should detect your existing server configuration and try to restart your servers from the Finish dialog box. If you
use a WatchGuard Management Server, use WatchGuard Server Center to restore the backup Management
Server configuration you created before you first upgraded to WSM v11.12.1. Verify that all WatchGuard
servers are running.
Downgrade from Fireware v11.12.1 to Fireware v11.x
If you use the Fireware Web UI or CLIto downgrade from Firewarev11.12.1 to an earlier
version, the downgrade process resets the network and security settings on your device to
their factory-default settings. The downgrade process does not change the device
passphrases and does not remove the feature keys and certificates.
If you want to downgrade from Fireware v11.12.1 to an earlier version of Fireware, the recommended method is
to use a backup image that you created before the upgrade to Firewarev11.12.1. With a backup image, you can
either:
lRestore the full backup image you created when you upgraded to Fireware v11.12.1 to complete the
downgrade; or
lUse the USB backup file you created before the upgrade as your auto-restore image, and then boot into
recovery mode with the USB drive plugged in to your device. This is not an option for XTMv users.
See the Fireware Help for more information about these downgrade procedures, and information about how to
downgrade if you do not have a backup image.

Downgrade Restrictions
See this Knowledge Base article for a list of downgrade restrictions.
When you downgrade the Fireware OS on your Firebox or XTM device, the firmware on any
paired APdevices is not automatically downgraded. We recommend that you reset the AP
device to its factory-default settings to make sure that it can be managed by the older version of
Fireware OS.
Enhancements and Resolved Issues in Fireware v11.12.1
General
lWhen you enable TDR on a Firebox, a TDR policy is now automatically added to your configuration to
allow connections from TDR Host Sensors on your trusted network to TDR FQDNs on TCPport 443.
lThis release resolves a Cross-Site Request Forgery vulnerability on the Fireware Web UI login page.
[92304]
lThis release updates the lighttpd component used by Fireware to resolve several HTTP proxy port-
related vulnerabilities (CVE-2016-5387, CVE-2106-5388, and CVE-2016-5386). [92514]
lThis release resolves a vulnerability in the Fireware Web UI that could allow an attacker to enumerate
management user login IDs. [92884]
lThis release resolves an issue that caused session IDs to be sent in the URL for authenticated Fireware
Web UIsessions. [92679]
lThis release resolves kernel crashes on Firebox T70, M200 and M300 devices configured in drop-in
mode. [92760, 92677]
lThe Turkish timezone settings have been adjusted to eliminate timezone changes throughout the year.
[92464, 92666]
lYou can now successfully create a backup image for a Firebox T10 with multiple security subscriptions
configured. [92341]
lThe French localization of hotspot vouchers has been updated. [92716]
lThis release resolves an issue that caused the Front Panel to fail to load from Firebox System Manager.
[92771]
lPolicy Manager and Firebox System Manager now negotiate stronger TLS ciphers for managment
connections. [92530]
lThis release resolves an issue that caused Policy Manager to fail to save configurations to Firebox
M400, M500, and M440 devices. [92826]
lThis release resolves an issue that caused Fireware Web UI to fail to display policies after you upgrade
your Firebox to Fireware v11.12. [92932]
lYou can now successfully save configurations that contain policies with IPv6 addresses to Fireboxes
installed with Fireware v11.11.4 or earlier. [92674]
lThis release has optimized memory usage for Firebox T10 and XTM 25/26 devices. [92647, 92341]
Networking and VPN
lPPPoE external interfaces no longer need to restart when you change the NTP, Log Server, or multi-
WAN settings on your Firebox. [90146]
Enhancements and Resolved Issues in Fireware v11.12.1
20 WatchGuard Technologies, Inc.