Watchguard ALM-D1-RSW User manual

V1.1.1
Wireless Door Detector
User’s Manual

Foreword
General
This manual introduces the installation, functions and operations of the Wireless Door Detector
(hereinafter referred to as the "door detector"). Read carefully before using the device, and keep the
manual safe for future reference.
Model
DHI-ARD323-W2(S); DHI-ARD323-W2(868S)
Safety Instructions
The following signal words might appear in the manual.
Signal Words Meaning
Indicates a high potential hazard which, if not avoided, will result in
death or serious injury.
Indicates a medium or low potential hazard which, if not avoided,
could result in slight or moderate injury.
Indicates a potential risk which, if not avoided, could result in
property damage, data loss, lower performance, or unpredictable
result.
Provides methods to help you solve a problem or save you time.
Provides additional information as the emphasis and supplement to
the text.
Revision History
Version Revision Content Release Time
V1.1.1 Updated technical specications. March 2023
V1.1.0 Updated installation images. August 2022
V1.0.0 First release. December 2021
Privacy Protection Notice
As the device user or data controller, you might collect the personal data of others such as their
face, ngerprints, and license plate number. You need to be in compliance with your local privacy
protection laws and regulations to protect the legitimate rights and interests of other people by
implementing measures which include but are not limited: Providing clear and visible identication
to inform people of the existence of the surveillance area and provide required contact information.
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About the Manual
●The manual is for reference only. Slight dierences might be found between the manual and the
product.
●We are not liable for losses incurred due to operating the product in ways that are not in
compliance with the manual.
●The manual will be updated according to the latest laws and regulations of related jurisdictions.
For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or
visit our ocial website. The manual is for reference only. Slight dierences might be found
between the electronic version and the paper version.
●All designs and software are subject to change without prior written notice. Product updates
might result in some dierences appearing between the actual product and the manual. Please
contact customer service for the latest program and supplementary documentation.
●There might be errors in the print or deviations in the description of the functions, operations
and technical data. If there is any doubt or dispute, we reserve the right of nal explanation.
●Upgrade the reader software or try other mainstream reader software if the manual (in PDF
format) cannot be opened.
●All trademarks, registered trademarks and company names in the manual are properties of their
respective owners.
●Please visit our website, contact the supplier or customer service if any problems occur while
using the device.
●If there is any uncertainty or controversy, we reserve the right of nal explanation.
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Important Safeguards and Warnings
This section introduces content covering the proper handling of the door detector, hazard
protection, and protection of property damage. Read carefully before using the door detector, and
comply with the guidelines when using it.
Operation Requirements
●Make sure that the power supply of the door detector works properly before use.
●Do not pull out the power cable of the door detector while it is powered on.
●Only use the door detector within the rated power range.
●Transport, use and store the device under allowed humidity and temperature conditions.
●Prevent liquids from splashing or dripping on the device. Make sure that there are no objects
lled with liquid on top of the door detector to avoid liquids owing into it.
●Do not disassemble the door detector.
Installation Requirements
●Connect the door detector to the adapter before power on.
●Strictly abide by local electrical safety standards, and make sure that the voltage in the area is
steady and conforms to the power requirements of the door detector.
●Do not connect the door detector to more than one power supply. Otherwise, the door detector
might become damaged.
●Observe all safety procedures and wear required protective equipment provided for your use
while working at heights.
●Do not expose the door detector to direct sunlight or heat sources.
●Do not install the door detector in humid, dusty or smoky places.
●Install the door detector in a well-ventilated place, and do not block the ventilator of the device.
●Use the power adapter or case power supply provided by the device manufacturer.
●The power supply must conform to the requirements of ES1 in IEC 62368-1 standard and be no
higher than PS2. Note that the power supply requirements are subject to the device label.
●Connect class I electrical appliances to a power socket with protective earthing.
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Table of Contents
Foreword.............................................................................................................................................................. I
Important Safeguards and Warnings.............................................................................................................. III
1 Introduction..................................................................................................................................................... 1
1.1 Overview........................................................................................................................................................................................1
1.2 Technical Specications........................................................................................................................................................... 1
1.3 Detection Performance............................................................................................................................................................ 3
2 Checklist........................................................................................................................................................... 4
3 Design............................................................................................................................................................... 5
3.1 Appearance...................................................................................................................................................................................5
3.2 Dimensions................................................................................................................................................................................... 6
4 Adding the Door Detector to the Hub............................................................................................................7
5 Installation....................................................................................................................................................... 8
5.1 Replacing the battery................................................................................................................................................................8
5.2 Installing the Door Detector................................................................................................................................................... 9
6 Conguration.................................................................................................................................................11
6.1 Viewing Status...........................................................................................................................................................................11
6.2 Conguring the Door Detector...........................................................................................................................................12
Appendix 1 Cybersecurity Recommendations............................................................................................. 15
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1 Introduction
1.1 Overview
Door detector is a wireless detector consisting of a sensor and a magnet that can send a signal to
the hub and trigger an alarm when an armed door is opened. It can be set up via the DMSS app for
iOS and Android phones.
1.2 Technical Specications
This section contains technical specications of the door detector. Please refer to the ones that
correspond with your model.
Table 1-1 Technical specications
Type Parameter Description
Port Indicator Light 1 × green alarm indicator
Button 1 × power button
Function
Tamper Alarm Yes
Remote Update Cloud update
Search Signal strength detection
Low Battery Alarm Yes
Wireless
Parameters
Carrier Frequency
DHI-ARD323-W2
(868S):
868.0 MHz–868.6 MHz
DHI-ARD323-W2 (S):
433.1 MHz–434.6 MHz
Communication
Distance
DHI-ARD323-W2
(868S):
Up to 1,200 m
(3,937.01 ft) in an open
space
DHI-ARD323-W2 (S):
Up to 1,000 m (3,280.84 ft)
in an open space
Communication
Mechanism Two-way
Encryption Mode AES128
Frequency Hopping Yes
Peripheral External Zone
1-channel external digital input
1-channel external digital input does not have any
certication standards.
Temperature
Measuring Range -15 °C to +65 °C (+5 °F to +149 °F) (Indoor)
Measuring Precision ± 1 °C (± 1.8 °F)
Resolution 1 °C (33.8 °F)
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Type Parameter Description
Technical
Parameter
Sensor Reed switch
Test Mode Yes
Scenario Non-metal doors
Movement Distance < 40 mm (1.57")
General
Power Supply CR123A battery
Battery Voltage 3 VDC
Min. Voltage 1.8 VDC
Battery Low Threshold 2.7 VDC
Battery Restore
Threshold 2.75 VDC
Typical Voltage 3 VDC
Low Voltage Value 2.7 VDC
Consumption Quiescent current 5 uA
Max current 60 mA
PS Type Type C
Battery Life 5 years
Power Consumption
DHI-ARD323-W2
(868S):
Max. 125 mW
DHI-ARD323-W2 (S):
Max. 70 mW
Operating Environment
Indoor: –10 °C to +55 °C (+14 °F to +131 °F)
Certied temperature: –10°C to +40°C (+14°F to
104 °F)
Operating Humidity 10%–90% (RH)
Product Dimensions 100.2 mm × 20.8 mm × 20.3 mm (3.94" × 0.82" ×
0.80")
Packaging Dimensions 135.0 mm × 98.5 mm × 27.8 mm (5.31" × 3.88" ×
1.09")
Installation Bracket mount
Net Weight 70 g (0.15 lb)
Gross Weight 115 g (0.25 lb)
Casing PC + ABS
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Type Parameter Description
Certications
DHI-ARD323-W2 (868S):
●EN 50131-1: 2006 + A2:2017 + A3:2020
●EN50131-2-6:2008
●EN50131-6:2017
●EN50131-5-3:2017
●Security Grade 2
●Environmental Class II
●CE
DHI-ARD323-W2 (S):
●FCC
●CE
1.3 Detection Performance
An alarm will be triggered when the gap between the door detector and the magnetic stick is wider
than the distances shown in the table below.
Figure 1-1 Detection performance
Table 1-2 Detection performance description
Axes of
Operation Event Gap between the Door Detector and Magnetic Stick (mm) Signal Message
YFar 33 I
Close 28 S
X+ Far 20 I
Close 18 S
X- Far 20 I
Close 18 S
Z+ Far 38 I
Close 26 S
Z- Far 28 I
Close 26 S
●Ihere means intrusion signal; Shere means stand by signal.
●Far means that the door detector is not close to the magnetic stick; Close means that the door
detector is very close to the magnetic stick.
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2 Checklist
Figure 2-1 Checklist
Table 2-1 Checklist
No. Item Name Quantity No. Item Name Quantity
1 Door detector 1 4 Quick start guide 1
2 Double-sided tape 2 5 Legal and regulatory
information 1
3 Cable 1 6 Screw package 2
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3 Design
3.1 Appearance
Figure 3-1 Appearance
Table 3-1 1
No. Name Description
1 Indicator
●Flashes green quickly: Pairing mode.
●Solid green: Alarm event is triggered.
2 Peripheral port Connect the peripheral with the alarm cable.
3On/O switch Turn on or turn o the door detector.
4 Tamper switch When the tamper button is released, the tamper
alarm will be triggered.
5 Back cover If the back cover is opened, the tamper alarm will be
triggered.
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3.2 Dimensions
Figure 3-2 Dimensions (mm [inch])
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4 Adding the Door Detector to the Hub
Background Information
Before you connect door detector to the hub, install the DMSS app to your phone. This manual uses
iOS as an example.
●Make sure that the version of the DMSS app is 1.96 or later, and the hub is V1.001.0000000.5.R.
211210 or later.
●Make sure that you have already created an account, and added the hub to DMSS.
●Make sure that the hub has a stable internet connection.
●Make sure that the hub is disarmed.
Procedure
Step 1 Go to the hub screen, and then tap Peripheral to add the door detector.
Step 2 Tap + to scan the QR code at the bottom of the door detector, and then tap Next.
Step 3 Tap Next after the door detector has been found.
Step 4 Follow the on-screen instructions and switch the door detector to on, and then tap Next.
Step 5 Wait for the pairing.
Step 6 Customize the name of the door detector, and select the area, and then tap Completed.
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5 Installation
5.1 Replacing the battery
Background Information
The battery has been installed when leaving the factory, and the door detector can be used directly.
If the battery is dead, you need to replace the battery.
Procedure
Step 1 Open the back cover of the door detector.
Figure 5-1 Open the back cover
Step 2 Replace the battery.
When replacing the battery, make sure that the side marked with "＋" faces the back
cover of the devices.
Figure 5-2 Replace the battery
Step 3 Close the back cover of the door detector.
Figure 5-3 Close the back cover
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5.2 Installing the Door Detector
Prerequisites
Before installation, add the door detector to the hub and check the signal strength of the
installation location. We recommend installing the door detector in a place with a signal strength of
at least 2 bars.
Background Information
We recommend using expansion screws when installing the door detector. Make sure to align of
the magnet with that of the door detector during installation, otherwise normal use of the door
detector might be aected.
Procedure
Step 1 Loosen the screw to open the door detector.
Figure 5-4 Open the door detector
Step 2 Take out the magnet.
Figure 5-5 Take out the magnet
Step 3 Drill 4 holes into the door according to the hole positions of the door detector, and then
put the expansion bolts into the holes.
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Figure 5-6 Drill holes
Step 4 Close the door detector.
Figure 5-7 Close the door detector
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6 Conguration
You can view and edit general information of the door detector.
6.1 Viewing Status
On the hub screen, select a door detector from the accessory list, and then you can view the status
of the door detector.
Table 6-1 Status
Parameter Value
Temporary Deactivate
The status for whether the functions of the repeater are enabled or
disabled.
●: Enable.
●: Only disable tamper alarm.
●: Disable.
The function is only available when the version of the DMSS app is
1.96 or later, the hub is V1.001.0000000.6.R.211215 or later, and the
door detector is V1.000.0000001.0.R.20211203 or later.
Temperature The temperature of the environment.
Signal Strength
The signal strength between the hub and the door detector.
●: Low.
●: Weak.
●: Good.
●: Excellent.
●: No.
Battery Level
The battery level of the door detector.
●: Fully charged.
●: Sucient.
●: Moderate.
●: Insucient.
●: Low.
Anti-tampering Status The tamper status of the door detector, which reacts to the
detachment of the body.
Online Status
Online and oine status of the door detector.
●: Online.
●: Oine.
Entrance Delay Time Entrance and exit delay time.
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Parameter Value
Exit Delay Time
Door Status
Open or close status of the door.
●: Open.
●: Closed.
24 H Protection Zone Status
Active status of the 24 h protection zone.
●: Open.
●: Closed.
Relay Status
The status of whether the door detector forwards accessory
messages to the hub through the repeater.
The function is only available when the version of the DMSS app is
1.96 or later, the hub is V1.001.0000000.6.R.211215 or later, and the
door detector is V1.000.0000001.0.R.20211203 or later.
Program Version The program version of the door detector.
6.2 Conguring the Door Detector
On the hub screen, select a door detector from the peripheral list, and then tap to congure the
parameters of the door detector.
Table 6-2 Parameter description
Parameter Description
Device Conguration
●View door detector name, type, SN and device model.
●Edit door detector name, and then tap Save to save
conguration.
Area Select the area to which the button is assigned.
Temporary Deactivate
●Tap Enable, and then the function of the door detector will be
enabled. Enable is set by default.
●Tap Only Disable Tamper Alarm, and then the system will only
ignore tamper alarm messages.
●Tap Disable, and then the function of the door detector will be
disabled.
LED Indicator
LED Indicator is enabled by default. For details on indicator
behavior, see user's manual of the corresponding devices..
●If LED Indicator is disabled, the LED indicator will remain o
regardless of whether the door detector is functioning normally
or not.
●The function is only available when the version of the DMSS app
is 1.96 or later, the hub is V1.001.0000000.4.R.211014 or later,
and the door detector is V1.000.0000001.0.R.20210818 or later.
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Parameter Description
24 H Protection Zone
Enable the 24 H Protection Zone function, and then the
peripheral located in the 24 h protection zone is always active
whether the security system is congured in the armed mode or
not.
Home Mode Enable the Home Mode, and then the selected peripherals under
the hub will be armed.
Delay Mode under Home
Mode
Enable the Delay Mode under Home Mode, the selected
peripheral under the hub will be armed and the alarm will not be
triggered until the end of customized delay time.
Only enable Home Mode rst can Delay Mode under Home
Mode take eect.
Delay Time
The system provides you with time to leave or enter the protection
zone without alarm.
●Delay Time for Entering Arming Mode : When you enter the
zone, if you do not disarm the system before the delay ends, an
alarm will be triggered.
Make sure that the delay time for entering arming mode is no
longer than 45 seconds in order to comply with EN50131-1.
●Delay Time for Exiting Arming Mode : When you are in the
zone and arm the system, if you do not leave the zone before
the delay ends, an alarm will be triggered. You can select from 0
s to 120 s.
The arming mode will be eective after the delay time.
External Detector Access Connect the wired peripheral with the cable.
Siren Linkage When an alarm is triggered, the peripherals will report the alarm
events to the hub and alert with siren.
Alarm-video Linkage When an alarm is triggered, the peripherals will report the alarm
events to the hub and then will link events.
Video Channel Select the video channel as needed.
Signal Strength Detection Test the current signal strength.
Detector Test Detect whether the peripheral works.
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Parameter Description
Transmit Power
●Select from high, low, and automatic.
●The higher the transmission power, the farther the signal can
travel, but the greater the power consumption.
●If you select Low, and then the door detector will enter reduced
sensitivity mode until you select another option.
●The reduced sensitivity mode is only available when the version
of the DMSS app is 1.97 or later, the hub is V1.001.0000000.6.R.
211228 or later, and the door detector is V1.000.0000001.0.R.
20211203 or later.
Cloud Update Update online.
Delete
Delete the door detector.
Go to the hub screen, select the peripheral from the list, and then
swipe left to delete it.
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Appendix 1 Cybersecurity Recommendations
Cybersecurity is more than just a buzzword: it’s something that pertains to every device that is
connected to the internet. IP video surveillance is not immune to cyber risks, but taking basic steps
toward protecting and strengthening networks and networked appliances will make them less
susceptible to attacks. Below are some tips and recommendations from Watchguard on how to
create a more secured security system.
Mandatory actions to be taken for basic device network security:
1. Use Strong Passwords
Please refer to the following suggestions to set passwords:
●The length should not be less than 8 characters.
●Include at least two types of characters; character types include upper and lower case letters,
numbers and symbols.
●Do not contain the account name or the account name in reverse order.
●Do not use continuous characters, such as 123, abc, etc.
●Do not use overlapped characters, such as 111, aaa, etc.
2. Update Firmware and Client Software in Time
●According to the standard procedure in Tech-industry, we recommend to keep your device
(such as NVR, DVR, IP camera, etc.) rmware up-to-date to ensure the system is equipped
with the latest security patches and xes. When the device is connected to the public
network, it is recommended to enable the “auto-check for updates” function to obtain timely
information of rmware updates released by the manufacturer.
●We suggest that you download and use the latest version of client software.
"Nice to have" recommendations to improve your device network security:
1. Physical Protection
We suggest that you perform physical protection to device, especially storage devices. For
example, place the device in a special computer room and cabinet, and implement well-done
access control permission and key management to prevent unauthorized personnel from
carrying out physical contacts such as damaging hardware, unauthorized connection of
removable device (such as USB ash disk, serial port), etc.
2. Change Passwords Regularly
We suggest that you change passwords regularly to reduce the risk of being guessed or cracked.
3. Set and Update Passwords Reset Information Timely
The device supports password reset function. Please set up related information for password
reset in time, including the end user’s mailbox and password protection questions. If the
information changes, please modify it in time. When setting password protection questions, it is
suggested not to use those that can be easily guessed.
4. Enable Account Lock
The account lock feature is enabled by default, and we recommend you to keep it on to
guarantee the account security. If an attacker attempts to log in with the wrong password
several times, the corresponding account and the source IP address will be locked.
5. Change Default HTTP and Other Service Ports
We suggest you to change default HTTP and other service ports into any set of numbers
between 1024–65535, reducing the risk of outsiders being able to guess which ports you are
using.
6. Enable HTTPS
We suggest you to enable HTTPS, so that you visit Web service through a secure communication
channel.
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