Water Care CSP-844 Service manual

CareSoft Pro Series®
Metered Water Softeners
For Models:
• CSP-844
• CSP-948
• CSP-1044
• CSP-1054
• CSP-1248
• CSP-1354
For Cabinet Models:
• CSPC-835
• CSPC-935
• CSPC-1035

TABLE OF CONTENTS
Preinstallation Instructions for Dealers . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Bypass Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Programming Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9
Operating Displays and Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-11
Start-up Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12-13
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14-15
Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16-25
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Quick Reference Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Your CareSoft Pro Series water conditioners are precision built, high quality products. These units will deliver
conditioned water for many years to come, when installed and operated properly. Please study this manual carefully
and understand the cautions and notes before installing. This manual should be kept for future reference. If you have
any questions regarding your water conditioner, contact your local dealer or WaterCare at the following:
WaterCare
1900 Prospect Court • Appleton, WI 54914
Phone: [phone] • Fax: [phone]
YOUR WATER TEST
Hardness gpg
Iron ppm
pH number
*Nitrates ppm
Manganese ppm
Sulphur yes/no
Total Dissolved Solids
*Over 10 ppm may be harmful for human consumption. Water
conditioners do not remove nitrates or coliform bacteria, this
requires specialized equipment.

PREINSTALLATION INSTRUCTIONS FOR DEALERS:
BYPASS VALVE:
3
The manufacturer has preset the water treatment unit’s sequence of cycles, cycle times, salt dose,
exchange capacity and salt dose refill time.
The dealer should read this page and guide the installer regarding hardness, day override,
and time of regeneration, before installation.
For the installer, the following must be used:
• Program Installer Settings: Hardness, Day Override (preset to 12 days), and Time of
Regeneration (preset to 2 a.m., with brine tank refill to occur four hours prior; see
Operating Displays and Instructions for more details)
• Read Normal Operating Displays
• Set Time of Day
• Read Power Loss & Error Display
• Be sure system and installation are in compliance with all state and local laws and regulations.
For the homeowner, please read operating displays and instructions.
WATER SOFTENERS:
During operation, the normal user displays are time of day or gallons remaining before regeneration
will occur.
Days remaining is an optional display but is not normally used. Each of these can be viewed by pressing
NEXT to scroll through them. When stepping through any displays or programming, if no buttons are
pressed within 5 minutes, the display returns to a normal user display. Any changes made prior to the
5 minute time out are incorporated.
To quickly exit any Programming, Installer Settings, etc., press CLOCK. Any changes made prior to
the exit are incorporated. If desired, two regenerations within 24 hours are possible with a return to
the preset program. To do a double regeneration:
1. Press the REGEN button once. “REGEN TODAY” will flash on the display.
2. Press and hold the REGEN button for five seconds until a regeneration begins.
Once the valve has completed the immediate regeneration, the valve will regenerate one more time
at the preset.
The bypass valve is typically used to isolate the control valve from the plumbing system’s water pressure
in order to perform control valve repairs or maintenance. The 1" full flow bypass valve incorporates four
positions, including a diagnostic position that allows a service technician to have pressure to test a system
while providing untreated bypass water to the building. Be sure to install bypass valve onto main control
valve, before beginning plumbing. Or, make provisions in the plumbing system for a bypass. The bypass
body and rotors are glass-filled Noryl®and the nuts and caps are glass-filled polypropylene. All seals are
self-lubricating EPDM to help prevent valve seizing after long periods of non-use. Internal “O” Rings can
easily be replaced if service is required.
The bypass consists of two interchangeable plug valves that are operated independently by red arrow
shaped handles. The handles identify the direction of flow. The plug valves enable the bypass valve to
operate in four positions.

4
1. NORMAL OPERATION POSITION: The inlet and outlet handles point in the direction of flow
indicated by the engraved arrows on the control valve. Water flows through the control valve for normal
operation of a water softener. During the regeneration cycle this position provides regeneration water to
the unit, while also providing untreated water to the distribution system (Fig. 1).
2. BYPASS POSITION: The inlet and outlet handles point to the center of the bypass. The system is
isolated from the water pressure in the plumbing system. Untreated water is supplied to the building
(Fig. 2).
3. DIAGNOSTIC POSITION: The inlet handle points toward the control valve and the outlet handle
points to the center of bypass valve. Untreated supply water is allowed to flow to the system and to
the building, while not allowing water to exit from the system to the building (Fig. 3). This allows the
service technician to draw brine and perform other tests without the test water going to the building.
NOTE: The system must be rinsed before returning the bypass valve to the normal position.
4. SHUT OFF POSITION: The inlet handle points to the center of the bypass valve and the outlet
handle points away from the control valve. The water is shut off to the building. The water treatment
system will depressurize upon opening a tap in the building. A negative pressure in the building
combined with the softener being in regeneration could cause a siphoning of brine into the building.
If water is available on the outlet side of the softener, it is an indication of water bypassing the
system (Fig. 4) (i.e. a plumbing cross-connection somewhere in the building).
NORMAL OPERATION POSITION
Figure 1
DIAGNOSTIC POSITION
Figure 3
BYPASS POSITION
Figure 2
SHUT OFF POSITION
Figure 4

5
GENERAL INSTALLATION & SERVICE WARNINGS
The control valve, fittings and/or bypass are designed to accommodate minor plumbing misalignments.
There is a small amount of “give” to properly connect the piping, but the water softener is not designed to
support the weight of the plumbing.
Do not use Vaseline, oils, other hydrocarbon lubricants or spray silicone anywhere. A silicone lubricant may
be used on black “O” Rings, but is not necessary. Avoid any type of lubricants, including silicone, on red
or clear lip seals.
Do not use pipe dope or other sealants on threads. Teflon®tape must be used on the threads of the 1" NPT
inlet and and outlet, the brine line connection at the control valve, and on the threads for the drain line
connection. Teflon®tape is not used on the nut connections or caps because “O” Ring seals are used.
The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic Service
Wrench, #CV3193-01. If necessary, pliers can be used to unscrew the nut or cap. Do not use a pipe wrench
to tighten nuts or caps. Do not place screwdriver in slots on caps and/or tap with a hammer.
SITE REQUIREMENTS
• water pressure – 30 -100 psi • current draw is 0.5 amperes
• water temperature – 33-100°F (0.5-37.7°C) • the plug-in transformer is for dry locations only
• electrical – 115/120V, 60Hz uninterrupted outlet
• the tank should be on a firm level surface
1. The distance between the drain and the water conditioner should be as short as possible.
2. Since salt must be periodically added to the brine tank, it should be located where it is
easily accessible.
3. Do not install any water conditioner with less than 10 feet of piping between its outlet and
the inlet of a water heater.
4. Do not position unit where it or its connections (including the drain and overflow lines) will
ever be subjected to room temperatures under 33° F.
WELL WATER INSTALLATION MUNICIPAL INSTALLATION
INSTALLATION:

6
5. INLET/OUTLET PLUMBING: Be sure to install bypass valve onto main control valve before
beginning plumbing. Make provisions to bypass outside hydrant and cold hard water lines at this
time. Install an inlet shutoff valve and plumb to the unit’s bypass valve inlet located at the right rear
as you face the unit. There are a variety of installation fittings available. They are listed under
Installation Fitting Assemblies, page 24-25. When assembling the installation fitting package (inlet
and outlet), connect the fitting to the plumbing system first and then attach the nut, split ring and “O”
Ring. Heat from soldering or solvent cements may damage the nut, split ring or “O” Ring. Solder
joints should be cool and solvent cements should be set before installing the nut, split ring and “O”
Ring. Avoid getting solder flux, primer, and solvent cement on any part of the “O” Rings, split rings,
bypass valve or control valve. If the building’s electrical system is grounded to the plumbing, install a
copper grounding strap from the inlet to the outlet pipe. Plumbing must be done in accordance with
all applicable local and state codes.
6. INSTALLING GROUND: To maintain an electrical ground in
metal plumbing of a home’s cold water piping (such as a copper
plumbing system), install a ground clamp or jumper wiring.
NOTE: If replacing an existing softener, also replace the ground
clamps/wire. If removing a softener, replace the piping with the
same type of piping as the original to assure plumbing integrity
and grounding.
7. DRAIN LINE: First, be sure that the drain can handle the backwash rate of the system. Solder joints
near the drain must be done prior to connecting the drain line flow control fitting. Leave at least 6"
between the drain line flow control fitting and solder joints. Failure to do this could cause interior
damage to the flow control. Install a 1/2" I.D. flexible plastic tube to the Drain Line Assembly or
discard the tubing nut and use the 3/4" NPT fitting for rigid pipe (recommended). If the backwash
rate is greater than 7 gpm, use a 3/4" drain line. Where the drain line is elevated but empties into
a drain below the level of the control valve, form a 7" loop at the discharge end of the line so that
the bottom of the loop is level with the drain connection on the control valve. This will provide an
adequate anti-siphon trap. Piping the drain line overhead <10 ft is normally not a problem. Be
sure adequate pressure is available (40-60 psi is recommended). Where the drain empties into an
overhead sewer line, a sink-type trap must be used with appropriate air gap (see drawing). Run
drain tube to its discharge point in accordance with plumbing codes. Pay special attention to codes
for air gaps and anti-siphon devices.
Typical Drain Line Installations

7
CAUTION: Never insert a drain line into a drain, sewer line,
or trap. Always allow an air gap of 1-1/2" or
twice the pipe diameter, whichever is greater,
between the drain line and the wastewater to
prevent the possibility of sewage being back-
siphoned into the conditioner.
8. BRINE TANK CONNECTION: Install the 3/8" O.D. polyethylene tube from the Refill Elbow to the
Brine Valve in the brine tank.
9. OVERFLOW LINE CONNECTION: An overflow drain line is recommended where a brine overflow
could damage furnishings or the building structure. Your softener is equipped with a brine tank safety
float which greatly reduces the chance of an accidental brine overflow. In the event of a malfunction,
however, an overflow line connection will direct the “overflow” to the drain instead of spilling on the
floor where it could cause considerable damage. This fitting is an elbow on the side of the brine tank.
Attach a length of 1/2" I.D. tubing to fitting and run to drain. Do not elevate overflow line higher
than 3" below bottom of overflow fitting. Do not “tie” this tube into the drain line of the control valve.
Overflow line must be a direct, separate line from overflow fitting to drain, sewer, or tub. Allow an air
gap as per the drain line instructions.

8
Time of day should only need to be set after extended power outages or when daylight saving time begins
or ends. If an extended power outage occurs, the time of day will flash on and off indicating that the time
should be reset.
STEP 1 – Press CLOCK.
STEP 2 – CURRENT TIME (HOUR): Set the hour of the day using +or —buttons.
AM/PM toggles after 12. Press NEXT to go to step 3.
STEP 3 – CURRENT TIME (MINUTES): Set the minutes using +or —buttons. If it is desired to
back up to the previous step press REGEN button once. Pressing NEXT will exit CLOCK and
return to the general operating display (page 10).
1. Set time of day:
NOTE: The manufacturer has preset the unit so that the gallons between regenerations will be
automatically calculated after the hardness is entered.
STEP 1 – Press NEXT and +simultaneously for 3 seconds.
STEP 2 – HARDNESS: Set the amount of hardness in grains per gallon (default 20) using
the +or —buttons. The allowable range is from 1 to 150 in 1 grain increments.
Note: Increase the grains per gallon if soluble iron is present (1ppm = 4 gpg). This
display will show “–nA– (not available)” if “FILTER” is selected or if “AUTO” is
not factory set.
Press NEXT to go to step 3. Press REGEN if you want to exit.
STEP 3 – DAY OVERRIDE: The manufacturer has factory set 12 DAYS as the default.
This is the maximum number of days between regenerations. If this is set to “OFF”,
regeneration initiation is based solely on gallons used. If any number is set (allowable
range from 1 to 28), a regeneration initiation will be called for on that day even if a
sufficient number of gallons were not used to call for a regeneration.
Set Day Override using +or —buttons (12 is recommended):
• set number of days between regeneration (1 to 28); or
• set to “OFF”.
Press NEXT to go to step 4. Press REGEN if you need to return to the previous step.
2. Programming:
1 2 3
1 2 3
PROGRAMMING PROCEDURES:

9
STEP 4 – REGENERATION HOUR: The manufacturer has factory set 2:00 A.M. as the default. This
is the hour of day for regeneration and can be reset by using +or —buttons. “AM/PM”
toggles after 12. The default time is 2:00 a.m. (recommended for a normal household).
Press NEXT to go to step 5. Press REGEN if you need to return to the previous step.
STEP 5 – REGENERATION MINUTES: Set the minutes using +or —buttons. Press NEXT to exit
installer programming. Press REGEN if you need to return to the previous step. To initiate
an immediate manual regeneration, press and hold the REGEN button for three seconds.
The system will begin to regenerate immediately. The control may be manually stepped
through the regeneration cycles by pressing REGEN.
2. Programming cont’d:
4 5
GENERAL OPERATION DISPLAYS
REGENERATION
MODE
OPERATING DISPLAYS AND INSTRUCTIONS:
1. GENERAL OPERATION: When the system is operating,
one of three displays may be shown. Pressing NEXT will
alternate between the displays. One of the displays is
always the current time of day. The second display shows
the current treated water flow rate through the system in
Gallons Per Minute. The third display is one of the
following: days remaining or volume remaining. Days
remaining is the number of days left before the system
goes through a regeneration cycle. Capacity remaining is
the gallons that will be treated before the system goes
through a regeneration cycle. The user can scroll between
the displays as desired.
If a water meter is installed, the word “Softening” or
“Filtering” flashes on the display when water is being
treated (i.e. water is flowing through the system).
2. REGENERATION MODE: Typically a system is set to regenerate
at a time of no water use. If there is a demand for water when the
system is regenerating, untreated water will be delivered. When
the system begins to regenerate, the display will change to include
information about the step of the regeneration process and the time
remaining for that step to be completed. The system runs through the
steps automatically and will reset itself to provide treated water when
the regeneration has been completed.

3. MANUAL REGENERATION: Sometimes there is a need to
regenerate before the control valve calls for it. This may be
needed if a period of heavy water use is anticipated or when
the system has been operated without salt.
• To initiate a manual regeneration at the next
preset regeneration time, press and release
REGEN. The words “REGEN TODAY” will flash
on the display to indicate that the system will
regenerate at the next regeneration time (set in
Programming, steps 4 and 5). If you pressed the
REGEN button in error, pressing the button again
will cancel the command.
• To initiate a manual regeneration immediately, press and hold
the REGEN button for three seconds. The system will begin to
regenerate immediately. This command cannot be cancelled.
Once a manual regeneration is initiated, the unit will go into the FILL position. This position allows water to
enter the brine tank until it reaches the proper level. Once this position is complete, you will notice a 240
Minute (4 hours) SOFTENING position. This 4-hour window allows the salt to dissolve and achieve proper
brine strength. During these FILL and SOFTENING positions, you will have softened water available for
use. Once the unit advances to the BACKWASH position and subsequent positions thereafter (see Start Up
Instructions for regeneration sequence), the water softener will deliver water, but it will be untreated.
IMPORTANT: With the Dry Salt Storage Feature, the brine tank will refill 4 hours before the actual
regeneration occurs. You may experience a small amount of noise for a short period of time at 10:00 p.m.
(with typical setting) on the night that regeneration is to occur. This noise is only the brine tank filling and at
no time during this process will you be without treated water.
4. POWER LOSS AND BATTERY REPLACEMENT:
The AC transformer comes with a 15 foot power cord and is
designed for use with the control valve; the transformer should
only be used in a dry location.
In the event of a power outage that is less than 24 hours, the
control valve will remember all settings and time of day. After 24
hours, the only item that needs to be reset is the time of day and
will be indicated by the time of day flashing. All other settings are
permanently stored in the nonvolatile memory.
If a power loss occurs that is less than 24 hours and the time of
day flashes, this indicates that the battery is depleted. The time of
day should be reset and the non-rechargeable battery should be
replaced. The battery is a 3 Volt Lithium Coin Cell type 2032 and
is readily available at most stores. To access battery location,
remove front cover (see diagram on page 14 for battery location).
10
MANUAL REGENERATION
BATTERY REPLACEMENT

11
5. ERROR MESSAGE: If the word “ERROR” and a number are
alternately flashing on the display record the number and contact
the dealer for help. This indicates that the control valve was not
able to function properly.
6. BRINE TANK MAINTENANCE AND SALT: Refill the brine tank as necessary, making sure at
least 1/3 of the brine tank is full at all times. Without proper salt levels, the water softener may
not operate properly.
Because “typical” settings of this water softener include a dry salt storage feature (no water in
brine tank between regeneration), the manufacturer recommends the use of solar salt for best
results. The brine tank is manufactured for the use of solar, pellets or rock salt. If pellet or rock
salt is used, a cleaning of the brine tank every six months is recommended. If the dry salt
storage feature is not being utilized, block salt may be used.
CAUTION: The manufacturer does not recommend the use of any
resin cleaners, nor placement of any resin cleaners into
the brine tank. This may be harmful to the water
softener and for human consumption. Consult dealer
for proper cleaning instructions.
ERROR

START-UP INSTRUCTIONS:
FLUSHING OF SYSTEM:
To flush the system of any debris and air after installation is complete, please perform the following steps:
1. Rotate bypass handles to the bypass mode (see Fig. 2 of page 4).
2. Turn on inlet water and check for leaks in the newly installed plumbing.
3. Fully open a cold water faucet, preferable at a laundry sink or bathtub without an aerator.
4. Wait two to three minutes or until water runs clear, then turn water off and follow
start-up instructions.
System regeneration sequence is in the following order. (If it is desired to change this sequence, please refer
to the Dealer Manual or contact the manufacturer.)
1) BRINE TANK REFILL
2) 4 HOURS (240 minutes) OF SOFTENING MODE WHILE SALT IS DISSOLVING
3) BACKWASH
4) BRINE DRAW AND SLOW RINSE
5) FAST RINSE
6) END (return to service)
The system is now ready for filling with water and for testing.
1. With the softener in the bypass mode (Fig. 2 on page 4) and the control valve in normal operation
where the display shows either the time of day or the gallons remaining, manually add 3" of water to
the regenerant tank.
NOTE: If too much water is put into the brine tank during softener start up, it could result in a
“salty water” complaint after the first regeneration.
During the first regeneration the unit will draw out the initial volume of brine/regenerant and refill it
with the correct preset amount.
2. With the softener in bypass mode, press and hold the REGEN button until the motor starts. Release button.
The display reads “FILL” and the remaining time in this step is counting down. Since the regenerant tank
was already filled in Step 1 press REGEN again and the display will read SOFTENING 240 (During a full
regeneration this will be a 4 hour period for salt to dissolve). Press REGEN again to put the valve into
“BACKWASH.” Once valve has stopped in position, unplug the transformer so that the valve will not cycle
to the next position. Open the inlet handle of the bypass valve very slightly allowing water to fill the tank
slowly in order to expel air.
CAUTION: If water flows too rapidly, there will be a loss of
media to the drain.
3. When the water is flowing steadily to the drain without the presence of air, slowly open the inlet valve.
Restore power and momentarily press the REGEN button to advance the control to the “BRINE” position.
4. The bypass is now in the diagnostic mode (Fig. 3 on page 4). Check to verify that water is being
drawn from regenerant tank with no air leaks or bubbles in the brine line. There should be a slow flow
to the drain.
12

13
5. Momentarily press REGEN again until the display reads “RINSE.” There should be a rapid flow to the
drain. Unplug transformer to keep the valve in the “RINSE” position. Allow to run until steady, clear
and without air. While the unit is rinsing, load the brine tank with water softener salt (refer to
page 9, Brine Tank Maintenance and Salt). Restore power.
6. Place bypass valve in the normal operating mode (Fig. 1 on page 4) by opening the outlet bypass
handle. Press REGEN and the unit will return to the service position with time of day being displayed.
7. CONDITIONING OF MEDIA:
To flush any remaining debris and air from the system again:
1. Full open a cold water faucet, preferably at a laundry sink or bathtub without an aerator.
2. Wait two to three minutes or until water runs clear, then turn water off.
3. Turn on hot water and check for air, then turn water off after air is discharged.
8. SANITIZING OF UNIT UPON INSTALLATION AND AFTER SERVICE:
At this time, it is advised to sanitize the softener:
1. Open brine tank and remove brine well cover.
2. Pour 1 oz. of household bleach into the softener brine well.
3. Replace brine well cover.
NOTE: Avoid pouring bleach directly onto the safety float components in the brine well.
Unit sanitizing will be complete when the first cycle is run and the bleach is flushed from the softener.
9. Check time of day. Start-up is now complete.

14
Timer does
not display
time of day
A. transformer unplugged A. reconnect transformer
B. no power at outlet B. repair or use working outlet
C. defective transformer C. replace transformer
D. defective PC board D. replace PC board
Timer does not
display correct
time of day or
time of day
flashes
A. outlet is on a switch A. use unswitched outlet
B. power outage
B. reset time of day; if due to a power
outage of less than 24 hours, reset
time of day and replace battery
(see instructions on page 9)
C. defective PC board C. replace PC board
No softening/
filtering display
when water is
flowing
A. bypass valve in bypass position A. put bypass in service position
B. meter cable disconnected B. reconnect PC board
C. restricted/stalled meter turbine C. remove meter and check for debris
D. defective meter D. replace meter
E. defective PC board E. replace PC board
Unit regenerates
at wrong time
of day
A. past power outage A. reset time of day
B. incorrect time of day displayed B. reset time of day
C. time of regenerant set incorrectly C. reset time of regeneration
D. control set at “on 0” D. check with regeneration time option in
programming
E. control set at “NORMAL + on 0” E. check with regeneration time option in
programming
Valve stalled in
regeneration
A. motor not operating A. replace motors
B. no power at outlet B. repair outlet or use working outlet
C. defective transformer C. replace transformer
D. defective PC board D. replace PC board
E. broken drive gear or drive cap assembly E. replace gear or drive cap assembly
F. broken piston retainer F. replace drive cap assembly
G. broken main or regenerant piston G. replace main or regenerant piston
TROUBLESHOOTING GUIDE:
PROBLEM CAUSE CORRECTION

Valve does
not regenerate
automatically
when REGEN
button is pressed
A. transformer unplugged A. connect transformer and PC board power
B. no power at outlet B. restore power
C. broken drive gear or drive cap assembly C. replace gear or drive cap assembly
D. defective PC board D. replace board
Valve does
not regenerate
automatically
but does when
REGEN button is
pressed
A. bypass valve not in normal operating mode A. see bypass diagrams on page 4
B. meter disconnected B. reconnect to PC board
C. obstructed meter turbine C. clear obstruction
D. defective meter D. replace meter
E. programming error E. review programming
F. defective PC board F. replace board
ERROR followed by code #
Error code 1001:
unable to recognize
start of regeneration
Error code 1002:
unexpected stall
Error code 1003:
motor ran too long
Error code 1004:
motor ran too long
Error code 1009,
2001, 4002, 4003,
4004, 4010: circuit
board failure
_______________
TWIN ALT SYSTEMS
Error code 1006:
motor ran too long
Error code 1007:
unexpected stall
A. valve has just been serviced (#1001)
A. press NEXT and REGEN for 5 seconds or
momentarily unplug power source from
PC board
B. motor gears not fully engaged —
motor wires broken — failed motor (#1001) B. check motor wiring
C. foreign material stuck in valve (#1002) C. check piston and spacer stack for
obstruction
D. excessive piston resistance (#1002) D. replace piston(s) and spacer stack assembly
E. piston not in home position (#1004)
E. press NEXT and REGEN for 5 seconds or
momentarily unplug power source from
PC board
F. center drive gear reflector dirty or damaged
— missing or broken gear (#1004) F. replace or clean drive gear(s)
G. drive bracket incorrectly aligned on
backplate (#1004) G. reset drive bracket
H. PC board is damaged or defective
(#1009, 2001, 4002, 4003, 4004, 4010) H. replace PC board
I. PC board incorrectly aligned on drive bracket
(#1009, 2001, 4002, 4003, 4004, 4010) I. reset PC board onto drive bracket
If other codes appear, contact dealer.
15
PROBLEM CAUSE CORRECTION

16
REPLACEMENT PARTS:
FRONT COVER AND DRIVE ASSEMBLY
Item No. Part No. Description Qty.
1CV3837-01 CareSoft Pro®cover 1
2CV3107-1 Motor 1
3CV3106-1 Drive bracket & spring clip 1
4CV3851WN PC board 1
5CV3110 Drive gear, 12 x 36 3
6CV3109 Drive gear cover 1
7CV3002CC Drive assembly -
CV3186 Transformer, 110V-12V 1
CV3543 Optional weather cover 1
NOTE: Battery Location
4
1
23
5
6
7

6
8
10
11
7 9
7
12
4
2
3
5
1
13
14
17
REPLACEMENT PARTS:
PISTON ASSEMBLY
Item No. Part No. Description Qty.
1CV3005 1" spacer stack assembly 1
CV3430 1.25" spacer stack assembly 1
2CV3004 Drive cap assembly 1
3CV3135 O-ring 228 1
4
CV3011 1" piston assembly downflow 1
CV3011-01 1" piston assembly upflow 1
CV3407 1.25" piston assembly downflow 1
5CV3174 Regenerant piston 1
6 CV3180 O-ring 337 1
7 CV3105 O-ring 215 1
8 CV3556 Screw, 1/4-20x1-1/2 18-8SS 1
9 CCI-00318337 Nut, 1/4 - 20 HEX 18-8SS 1
10 CV3016 QC2 clamp assembly (includes screw & nut) 1
11 CV3452 O-ring 230 1
12 CV3015 WS1 QC2 Tank adapter assembly (includes O-rings) 1
13
CV3001 1" body assembly downflow 1
CV3001UP 1" body assembly upflow 1
CV3020 1.25" body assembly downflow 1
14 CV3541 Drive backplate 1

18
REPLACEMENT PARTS:
BYPASS VALVE
Item No. Part No. Description Qty.
1CV3151 Nut, 1" quick connect 2
2CV3150 Split ring 2
3CV3105 O-ring 215 2
4CV3145 Bypass rotor, 1" 2
5CV3146 Bypass cap 2
6CV3147 Bypass handle 2
7CV3148 Bypass rotor seal retainer 2
8CV3152 O-ring 135 2
9CV3155 O-ring 112 2
10 CV3156 O-ring 214 2

19
INJECTOR ASSEMBLIES
Item No. Part No. Description Qty.
1CV3176 Injector cap 1
2CV3152 O-ring 135 1
3CV3177-01 Injector screen 1
4CV3010-1Z Injector assembly plug 1
5
CV3010-1A A injector assembly, BLACK
1
CV3010-1B B injector assembly, BROWN
CV3010-1C C injector assembly, VIOLET
CV3010-1D D injector assembly, RED
CV3010-1E E injector assembly, WHITE
CV3010-1F Finjector assembly, BLUE
CV3010-1G Ginjector assembly, YELLOW
CV3010-1H H injector assembly, GREEN
CV3010-1I Iinjector assembly, ORANGE
CV3010-1J Jinjector assembly, LIGHT BLUE
CV3010-1K Kinjector assembly, LIGHT GREEN
not shown CV3170 O-ring 011, lower *
not shown CV3171 O-ring 013, upper *
* The injector plug and the injector each use one lower and one upper o-ring
BRINE ELBOW ASSEMBLY
Item No. Part No. Description Qty.
1CV3195-01 Refill port plug assembly 1
2CH4615 Elbow locking clip 1
3CS1197 Tube insert, 3/8" 1
4CJCPG-6PBLK Nut, 3/8" 1
5CH4613 Elbow cap, 3/8" 1
6CV3163 O-ring 019 1
REPLACEMENT PARTS:

20
REPLACEMENT PARTS:
DRAIN LINE ASSEMBLY 3/4"
Item No. Part No. Description Qty.
1CH4615 Elbow locking clip 1
2CPKP10TS8-BULK Optional insert, 5/8" tube 1
3CV3192 Optional nut, 3/4" drain elbow 1
4CV3158-01 Drain elbow, 3/4" NPT with O-ring 1
5CV3163 O-ring 019 1
6CV3159-01 DLFC retainer assembly 1
7
CV3162-007 0.7 DLFC for 3/4" elbow
1
CV3162-010 1.0 DLFC for 3/4" elbow
CV3162-013 1.3 DLFC for 3/4" elbow
CV3162-017 1.7 DLFC for 3/4" elbow
CV3162-022 2.2 DLFC for 3/4" elbow
CV3162-027 2.7 DLFC for 3/4" elbow
CV3162-032 3.2 DLFC for 3/4" elbow
CV3162-042 4.2 DLFC for 3/4" elbow
CV3162-053 5.3 DLFC for 3/4" elbow
8CV3331 Drain elbow and retainer assembly
Items 2 and 3, nut and insert are only used with 1/2" I.D.
by 5/8" O.D. polytubing. For other piping material, the
3/4" NPT is used.
Proper DLFC orientation
directs water flow towards
the washer face with
rounded edge and lettering.
Water
Flow
3/4" NPT