WaterGroup 185HEDP User manual

185HEDP
DUALPASSHardness
ReduconSystem
Owners Manual
REVISION # 0
REVISION DATE
02/19 54833-1
1. Readallinstruconscarefullybeforeoperaon.
2. Avoidpinchedo‐ringsduringinstallaonbyapplying(providedwithinstallkit)NSFcerfiedlubri‐
canttoallseals.
3. Thissystemisnotintendedfortreangwaterthatismicrobiologicallyunsafeorofunknown
qualitywithoutadequatedisinfeconbeforeoraerthesystem.
New Style Parallel Tank Connector

2
Safety Guide
 Check and comply with your provincial /
state and local codes. You must follow
these guidelines.
 Use care when handling the water soften-
ing system. Do not turn upside down,
drop, drag or set on sharp protrusions.
 The water softening system works on 12
volt-60 Hz electrical power only. Be sure to
use only the included transformer.
 Transformer must be plugged into an in-
door 120 volt, grounded outlet only.
 Use clean water softening salts only, at
least 99.5% pure. NUGGET, PELLET or
coarse SOLAR salts are recommended. Do
not use rock, block, granulated or ice
cream making salts. They contain dirt and
sediments, or mush and cake, and will cre-
ate maintenance problems.
 Keep the salt lid in place on the softener
unless servicing the unit or refilling with
salt.
 WARNING: This system is not intend-
ed for treating water that is microbiologi-
cally unsafe or of unknown quality without
adequate disinfection before or after the
system.
For your safety, the information in this manual must be followed to minimize the risk of
electric shock, property damage or personal injury.
Be sure to check the entire softener for any shipping damage or parts loss. Also note dam-
age to the shipping cartons. Contact the transportation company for all damage and loss
claims. The manufacturer is not responsible for damages in transit.
Small parts, needed to install the softener, are in a parts bag. To avoid loss of the small
parts, keep them in the parts bag until you are ready to use them.
Unpacking / Inspection
PAGE
Unpacking / Inspection 2
Safety Guide 2
Proper Installation 3
Specification 4
Before Starting Installation 4
Installation Instructions 6
System Start Up 8
Programming Instructions 9
About The System 10
Maintenance 12
Sanitizing Procedure 15
Main Repair Parts 16
Trouble Shooting 23
Warranty 24
Table of Contents

3
Proper Installation
This water softening system must be properly installed and located in accordance with the
Installation Instructions before it is used.
 Do not install or store where it will not be
exposed to temperatures below freezing or
exposed to any type of weather. Water
freezing in the system will break it. Do not
attempt to treat water over 100°F.
 Do not install in direct sunlight. Excessive
sun or heat may cause distortion or other
damage to non-metallic parts.
 Properly ground to conform with all gov-
erning codes and ordinances.
 Use only lead-free solder and flux for all
sweat-solder connections, as required by
state and federal codes.
 Maximum allowable inlet water pressure is
125 psi. If daytime pressure is over 80
psi, night time pressure may exceed the
maximum. Use a pressure reducing valve
to reduce the flow if necessary.
 Softener resins may degrade in the pres-
ence of chlorine above 2 ppm. If you
have chlorine in excess of this amount,
you may experience reduced life of the
resin. In these conditions, you may wish
to consider purchasing a whole house car-
bon filter softener system with a chlorine
reducing media.
 WARNING: Discard all unused parts and
packaging material after installation. Small
parts remaining after the installation could
be a choke hazard.
c
BA

4
Specifications
Before Starting Installation
Tools, Pipe, and Fittings, Other Materials
 Pliers
 Screwdriver
 Teflon tape
 Razor knife
 Two adjustable wrenches
 Additional tools may be required if modifi-
cation to home plumbing is required.
 Plastic inlet and outlet fittings are included
with the softener. To maintain full valve
flow, 3/4” or 1” pipes to and from the sof-
tener fittings are recommended. You
should maintain the same, or larger, pipe
size as the water supply pipe, up to the
softener inlet and outlet.
 Use copper, brass, or PEX pipe and fittings.
 Some codes may also allow PVC plastic
pipe.
 ALWAYS install the included bypass valve,
or 3 shut-off valves. Bypass valves let you
turn off water to the softener for repairs if
needed, but still have water in the house
pipes.
 5/8” OD drain line is needed for the valve
drain. A 10’ length of hose is included.
with some models.
 A length of 5/8” OD drain line tubing is
needed for the brine tank over flow fitting
(optional).
 Nugget or pellet water softener salt is
needed to fill the cabinet or brine tank.
 Continuous operation at flow rates greater than the service flow rate may affect capacity and efficiency performance.
 The manufacturer reserves the right to make product improvements which may deviate from the specifications and
SpecificaonsWG185HEDP-100 WG185HEDP-150 WG185HEDP-200 WG185HEDP-250
2192-12193-12194-12195-1
FactorySengs
SaltUsed‐PerRegeneraon12.0lbs18.0lbs24.0lbs30.0lbs
WaterUsed‐Regeneraon86.4gal148gal162.4gal224.8gal
HardnessRemoval‐Grains30,00045,000 60,000 75,000
Tank#1ResinQuanty‐CubicFeet1.031.5032.032.53
Tank#2ResinQuanty‐CubicFeet1.031.5032.032.53
TankSize9x4810x5412x5213x54
TankJacket/MediaLoadedYesYesNoNo
BrineTank/CabinetSize(Inches)20.3x37.423.0x40.523.0x40.523.0x40.5
SaltStorageCapacity 350lbs420lbs420lbs420lbs
FlowRate@15psiPressureDrop7.2gpm7.4gpm9.0gpm9.2gpm
FlowRate@25psiPressureDrop10.0gpm10.1gpm11.9gpm12.1gpm
BackWashFlowRate2.0gpm2.4gpm3.5gpm4.0gpm
ShippingWeight184lbs201lbs244lbs262lbs
RegeneraonTypeCounterCurrent/UpFlow
PlumbingConneconsIncludes3/4"90°Elbows&1"StraightNPT
ResinTypeCanature8%HighCapacityIonExchangeResin
ElectricalRequirementsInput120V60Hz‐Output12V650mA
WaterTemperatureMin39‐Max.100degreesFahrenheit
WaterPressureMin.20‐Max.125psi

5
 Place the softener as close as possible to
the pressure tank (well system) or water
meter (city water).
 Place the softener as close as possible to a
floor drain, or other acceptable drain point
(laundry tub, sump, standpipe, etc.).
 Connect the softener to the main water
supply pipe BEFORE the water heater. DO
NOT RUN HOT WATER THROUGH THE
SOFTENER. Temperature of water pass-
ing through the softener must be less than
100 deg. F.
 Keep outside faucets on hard water to
save soft water and salt.
 Do not install the softener in a place where
it could freeze. Damage caused by
freezing is not covered by the war-
ranty.
 Put the softener in a place water damage
is least likely to occur if a leak develops.
The manufacturer will not repair or pay for
water damage.
 A 120 volt electric outlet, to plug the in-
cluded transformer into, is needed within 6
feet of the softener. The transformer has
an attached 6 foot power cable. Be sure
the electric outlet and transformer
are in an inside location, to protect
from wet weather.
 If installing in an outside location, you
must take the steps necessary to assure
the softener, installation plumbing, wiring,
etc., are as well protected from the ele-
ments, contamination, vandalism, etc., as
when installed indoors.
 Keep the softener out of direct sun-
light. The sun’s heat may soften and dis-
tort plastic parts.
Where To Install The Softener