Watts H2iQ Series User manual

H2iQ™Series
Installation and Operation Manual
Wireless Leak Sensor
Model: AU001
WARNING
Please read carefully before proceeding with installation. Your failure to follow any
attached instructions or operating parameters may lead to the product’s failure.
Keep this manual for future reference.
© 2019 Watts Water Technologies, Inc.

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Table of Contents
1. Important Safety Information............................................................................................. 2
2. Product Description........................................................................................................... 3
3. Operation............................................................................................................................ 4
Sensor Setup................................................................................................................ 4
Installing the Batteries.....................................................................................................4
Activating the Sensor.......................................................................................................5
LED Indicator................................................................................................................ 6
Leak Sensor Test.......................................................................................................... 6
Leak Sensor Error ........................................................................................................ 8
Unpairing a Leak Sensor.............................................................................................. 8
4. Technical Information........................................................................................................ 9
5. Limited Warranty...............................................................................................................10
NOTICE
Contact H2iQ Customer Support at 1-800-224-1299 or H2i[email protected] if you need
additional information.
1. Important Safety Information
It is your responsibility to ensure that this system is safely installed according to all applicable
codes and standards. Watts is not responsible for damages resulting from improper installation
and/or maintenance.
This symbol identifies hazards which, if not avoided, could result in death or
serious injury.
This symbol identifies practices, actions, or failure to act which could result in
property damage or damage to the equipment.

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2. Product Description
The H2iQ wireless leak sensor is a radio frequency (RF) water leakage detector
designed to link with the H2iQ E800 All-in-One Whole Home Water Management
System, providing peace of mind and protection against costly water damage.
If a leak is detected, the unit will produce both audible and visual alarms. When paired
with the H2iQ E800 system, it will also send email and text notification and can prompt
the system to shut off water automatically, preventing a potentially dangerous and
destructive situation.
You can pair the H2iQ E800 system with up to six remote sensors throughout your
home in areas where there is a risk of water leakage such as near a washing machine
or hot water heater.

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3. Operation
Before using the wireless sensor, you must first set up the H2iQ All-in-One Whole Home
Water Management System, following the instructions provided with the system.
Batteries provided with the H2iQ wireless leak sensor are designed to last
approximately two years with normal use. The LED on the top of the sensor will blink
red when the battery is low and needs to be replaced.
NOTICE
Watts does not recommend rechargeable batteries. For best results use alkaline batteries.
Sensor Setup
Installing the Batteries
1. Turn the sensor over and use a T10 Torx bit or a flat-head screwdriver to remove
the three screws on the bottom.
2. Remove the top cover and put it aside with the screws.
3. Insert the two AA batteries supplied with the device, as shown below.
4. Put the cover back on and screw in place.
3 Torx screws

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Activating the Sensor
1. To activate the leak sensor, press the button located in the center of the top of
the unit for 5 seconds. You will see a green blinking LED light below the button,
indicating that the sensor is operational but not paired with an H2iQ All-in-One
Whole Home Water Protection System yet.
2. Place the sensor near the base of the H2iQ E800 system.
3. Look at the touch screen display on the H2iQ E800 and select Leak Sensor.
4. When the Integrated System Leak Sensor screen appears, slide the button to the
On position, select the first available sensor in the list and tap Manage Sensors.
Sensor Button

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5. Tap Pair Sensor, then type a name or location for the sensor and tap Enter.
6. Press the button on the top of the leak sensor to complete the process. You have
30 seconds to link the H2iQ E800 system to the sensor before it returns to
normal. The LED on the sensor will blink green during the pairing process.
7. After the sensor is paired, you may move the sensor to the desired location.
LED Indicator
The light on the top of the leak sensor provides visual information about the status of
the unit.
LED Color
Status
Description
Green
Blinking
Sensor not linked to H2iQ E800 system
Green
Steady
Sensor linked to H2iQ E800 and operating normally
Red
Blinking
Low battery
Red
Steady
Error has occurred with the sensor
Red and Green
Blinking
Leak detected
Leak Sensor Test
After pairing your leak sensor(s) to the H2iQ E800 system, you can test each leak
sensor by performing a simple test.
Place the leak sensor in a bowl with about 1/16" of water. You only need enough water
to make contact with the two brass pins on the bottom of the sensor.

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•You will hear the sensor’s audible alert.
•The light on the top of the sensor will blink red and green.
•The display screen on the H2iQ E800 will indicate a leak, and the system will
shut off the water.
To silence the audible alert, do one of the following:
•Press the button on the top of the sensor.
•Remove the sensor from the water. It will clear the water leak state and also
silence the audible alert.
•Use the touch screen on the H2iQ E800 to reset the sensor and clear the alarm.
The procedure is described below.
On the H2iQ E800 display, select Leak Sensor to see which sensor has
detected a leak. The leak will be identified by a red circle and red text.
After the leak is resolved, select Reset Sensor to begin monitoring again.
If no action is taken after 5 minutes, the screen will enter sleep mode. When
activated, the following leak alert will be shown on the screen until cleared in
Alerts (select the gear icon in the upper right corner).

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Leak Sensor Error
A solid red light on the sensor indicates an error has occurred. Typically, this is due to
an issue with the sensor, its circuit board, or both. If this occurs, replace the sensor.
Unpairing a Leak Sensor
If you have a leak sensor which you need to replace or no longer want to monitor, you
can unpair it from the H2iQ E800 system as follows.
1. On the Home screen, select Leak Sensor.
2. Tap the Manage Sensors button.
3. Select the sensor you want to unpair and tap Un-pair Sensor.
4. Remove the batteries from the leak sensor to disable it.
5. Tap Okay on the H2iQ E800 system screen. The sensor should no longer
appear.

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4. Technical Information
Operating Temperature
32°F to 104°F (0°C to 40°C)
Storage Temperature
-4°F to 122°F (-20°C to 50°C)
Operating Humidity
0 to 100% humidity
Batteries
2 AA (included)
Weight
3.5 oz (100 g) without batteries
Size
Diameter: 3⅜inch (85 mm)
Height: 1 11/16 inch (43 mm)
RF Range
915 MHz
Approvals
FCC, IC, IP Waterproof Class IP67
FCC ID: 2AFJT-CIMDOF18815 IC ID: 20938-CIMDOF18815
FCC: This product has been tested and found to comply with FCC part 15 subpart C. Operation
is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause
undesired operation of the device. However, there is no guarantee that interference will not
occur in a particular installation. If this device does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Industry Canada
This Device complies with Industry Canada License-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired operation
of the device under Industry Canada regulations.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio
exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: (1) l’appareil ne
doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d’en compromettre le
fonctionnement.
Warning: FCC and IC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. The antenna(s) used for this equipment must be installed to provide a separation
distance of at least 8 inches (20 cm) from all persons.
Cet équipement est conforme à l’exposition aux radiations de FCC et d’Industrie Canada
établies pour un environnement non contrôlé. L’antenne (s) utilisé pour cet équipement doit être
installé pour fournir une distance d’au moins 20 cm à partir de toutes les personnes.

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5. Limited Warranty
Watts (the “Company”) warrants the H2iQ E800 Wireless Leak Sensor (the “Product”) to
be free from defects in material and workmanship under normal usage for a period of
one year from the date of original shipment. In the event of such defects within the
warranty period, the Company will, at its option, replace or recondition the product
without charge.
THE WARRANTY SET FORTH HEREIN IS GIVEN EXPRESSLY AND IS THE ONLY
WARRANTY GIVEN BY THE COMPANY WITH RESPECT TO THE PRODUCT. THE
COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. THE
COMPANY HEREBY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
The remedy described in the first paragraph of this warranty shall constitute the sole
and exclusive remedy for breach of warranty, and the Company shall not be responsible
for any incidental, special or consequential damages, including without limitation, lost
profits or the cost of repairing or replacing other property which is damaged if this
product does not work properly, other costs resulting from labor charges, delays,
vandalism, negligence, fouling caused by foreign material, damage from adverse water
conditions, chemical, or any other circumstances over which the Company has no
control. This warranty shall be invalidated by any abuse, misuse, misapplication,
improper installation or improper maintenance or alteration of the product
Some States do not allow limitations on how long an implied warranty lasts, and some
States do not allow the exclusion or limitation of incidental or consequential damages.
Therefore, the above limitations may not apply to you. This Limited Warranty gives you
specific legal rights, and you may have other rights that vary from State to State. You
should consult applicable state laws to determine your rights. SO FAR AS IS
CONSISTENT WITH APPLICABLE STATE LAW, ANY IMPLIED WARRANTIES THAT
MAY NOT BE DISCLAIMED, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL SHIPMENT.
IOM-WQ-H2iQ-Wireless Sensors 1945 USA: Tel: [phone] •Fax: [phone] • Watts.com
Canada: Tel: [phone] •Fax: [phone] • Watts.ca
Latin America: Tel: [phone] • Watts.com