WavestoreUSA Wavestore User manual

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Wavestore
VideoRecordingSystem
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InstallerQuickStartGuide
Version5.46
Reference:WSUSA‐MAN‐0020‐001
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WavestoreUSA,LLC
4430WTiffanyDr
WestPalmBeach,FL33407
U.S.
ForTechnicalSupport
P:+1877.221.0426
E:[e-mail]
W:www.wavestoreusa.com
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WSUSA‐MAN‐0020‐001   1
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Index:
Preface...........................................................................................................................................................3
InstallChecklist......................................................................................................................................................4
Section1Introduction.......................................................................................................................................5
Section2HardwareInstallation........................................................................................................................6
2.1 BoxContents......................................................................................................................................6
2.2 InstallationConsiderations................................................................................................................7
2.3HardwareConnectionSchematic.......................................................................................................7
2.4StretchCompressionCardConnections............................................................................................8
2.5RS485ConnectionforPTZControl.....................................................................................................9
2.5.1InternalRS485card............................................................................................................................9
2.5.2ExternalUSB‐RS485card.................................................................................................................10
2.6StretchAlarmBoardConnections....................................................................................................10
2.720inputUSBAlarmBoardConnections..........................................................................................11
2.816x16USBAlarmBoardConnections.............................................................................................12
2.9MonitorConnection.........................................................................................................................13
Section3Configuration...................................................................................................................................14
3.1LoggingintoServer..........................................................................................................................14
3.2LiveViewScreen..............................................................................................................................15
3.3Time&Region..................................................................................................................................16
3.4NetworkConnection........................................................................................................................20
3.5VideoFormat...................................................................................................................................23
3.6EnablingAnalogCameras.................................................................................................................24
3.7EnablingIPCameras.........................................................................................................................26
3.7.1ConfiguringONVIFcamerasforRecording......................................................................................26
3.7.2Configuringnon‐ONVIFcamerasforRecording...............................................................................30
3.8SettingupRecordingTracksforAnalogandIPCameras.................................................................34
3.9ConfiguringUserAccountsontheServer........................................................................................35
3.10CheckingLiveViewfromCameras...................................................................................................39
3.11CheckingRecordingusingQuickSearch..........................................................................................42
3.12ClosingVideoDisplays......................................................................................................................45

WSUSA‐MAN‐0020‐001   2
3.13ShuttingdowntheServer................................................................................................................47
3.14LoggingoutfromtheServer............................................................................................................47
Section4AccessingWavestoreServerfromClientPC....................................................................................48
4.1MinimumPCRequirements.............................................................................................................48
4.2WaveViewClientSoftwareinstallationprocessonaWindowsPC.................................................48
4.4ConnectingtoServerfromWaveViewclientPC..............................................................................53
Section5TechnicalSupport.............................................................................................................................54
5.1Introduction.....................................................................................................................................54
5.2FrequentlyAskedQuestions............................................................................................................54
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WSUSA‐MAN‐0020‐001   3
Preface
ThisdocumentisintendedasaquickreferenceguideforbasicinstallationandconfigurationoftheWavestore
system,includingaccessingtheserverfromanetworkedWindowsPC.
ForfullconfigurationanduserinformationfortheWavestoresystem,pleaserefertothemainWavestore
SoftwareManual(DocumentNo:WSUSA‐MAN‐0018‐001),whichcanbedownloadedfromtheWavestore
website(http://www.wavestoreusa.com).
YoucanalsodownloadtheUserQuickStartGuide(DocumentNo:WSUSA‐MAN‐0019‐001)andQuickStartGuide
(DocumentNo:WSUSA‐MAN‐0017‐001)fromthesamelocation,whichgivedetailsoftheuserfunctionssuchas
LiveView,Search,PlaybackandBackup.
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WSUSA‐MAN‐0020‐001   4
InstallChecklist
HardwareConnections
MainsPowerconnectedtoInputs1,2&3
Audio&VideoInputsconnectedtoStretchCards 
AlarmBoardInputs/Outputsconnected
PTZOutputconnected
LANconnected
MainMonitorconnected
SpotMonitorconnected
MouseandKeyboardconnected
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Configuration
Time&Regionconfigured 
NetworkConnectionconfigured
VideoFormat(PAL/NTSC)configured
Audio/VideoChannelsconfigured
RecordingTracksconfigured
InstallerPasswordchangedfromdefault
UserAccountsconfigured
LiveViewcheckedfromeachCamera1/2/3/4/5/6/7/8/9/10/11/12/13/14/15/16/17/18/19/20
21/22/23/24/25/26/27/28/29/30/31/32
PlaybackcheckedforeachChannel1/2/3/4/5/6/7/8/9/10/11/12/13/14/15/16/17/18/19/20
21/22/23/24/25/26/27/28/29/30/31/32
LoggedOutfromServer
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ClientSoftware
ClientSoftwareinstalledonPC
TestLogintoServerfromPC
LiveViewcheckedfromaCamera
LoggedOutfromServer
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WSUSA‐MAN‐0020‐001   5
Section1Introduction
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AWavestoreservercansimultaneouslyrecordupto192channelsfromupto64analogcamerasandupto128
IP/megapixelcameraswithcombinationsofH.264,MPEG‐4,MJPEG,JPEG2000orMxPEGcompressionformats.
Upto8HD‐SDIcamerascanbespecifiedatthetimeoftheorder.
TheWavestoresystemusestwoseparatesoftwareprograms:
 Wavestoreserversoftware(installedontheserverbox),responsibleformanagingandrecordingstreams
fromaudioandvideoinputs
 WaveViewclientsoftware(alsoinstalledontheserverbox);providesauserinterfacetotheWavestore
serversoftware,forfunctionssuchasLiveView/Search/Playback,andalsoserverconfiguration
WaveViewclientsoftwarecanbeinstalledonLinuxorWindowsPCs,andusedtoaccessnetworkedWavestore
servers.WaveViewclientsoftwarerunningontheWavestoreserverboxcanalsobeusedtoaccessnetworked
Wavestoreserversinthesameway.
Mostserverconfigurationtasks(e.g.useradministration)canbeperformedremotelyfromaclient,withonlya
smallnumberneedingtobecarriedoutontheserveritself.
IfwehavemultipleWavestoreserversconnectedtothesamenetwork,theseserverscanbeconfiguredasa
ServerGroup(optionallicensedupgrade),allowingaconnectedWaveViewclienttoconnecttotheservergroup,
andaccesschannelsfromanyoftheserverswithinthegroup.
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Figure1.1–TypicalSystemConfiguration

WSUSA‐MAN‐0020‐001   6
Section2HardwareInstallation
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2.1 BoxContents
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WavestoreServer
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VideoConnectionCables(channels1‐8/1‐16,+spotmonitoroutput)foranalog
compressioncard(factoryfittedoption)
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AudioConnectionCables(channels1‐8/1‐16)foranalogcompressioncard(factory
fittedoption)
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AlarmInput/OutputTerminalBlocks(factoryfittedoption)
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MainsPowerLead
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WavestoreDVDcontainingserverreinstallationsoftware,clientinstallationsoftware
andmanuals
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KeysforHardDriveCaddies(iffitted)

WSUSA‐MAN‐0020‐001   7
2.2 InstallationConsiderations
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Theservershouldbelocatedinacool,drylocation,whichhasgoodventilation.Exposingtheinternal
componentsoftheserver(suchasHardDisks)toanelevatedtemperaturewillresultindegradedperformance
andreducedoperationallife.
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2.3HardwareConnectionSchematic
CrystalServer
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Figure2.1CablingConnectionstoCrystalServer
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WSUSA‐MAN‐0020‐001   8
2.4StretchCompressionCardConnections
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Pleasenotethatwhenconnectingaudioandvideoandaudioinputstothecompressioncardsockets(s)onthe
server,theconnectionsareorientatedasfollows:
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StretchS6CompressionCards(twoconnectionsockets)
CompressionCardTypeUpperSocket  LowerSocket
8channelcard(DB9connectors):Video(YellowConnectorsforVideo
Input,BlackConnectorforSpot
MonitorOutput)
Audio(RedConnectors)
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16channelcard(DVIconnectors):Audio(RedConnectors)Video(YellowConnectorsforVideo
Input,BlackConnectorforSpot
MonitorOutput)
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StretchS7CompressionCards(singleconnectionsocket)
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CompressionCardTypeSingleSocket
16channelcard(60pinLFHconnector)Audio(RedConnectors)/Video(YellowConnectorsfor
VideoInput,BlackConnectorforSpotMonitor
Output)‐ensuretheplugisorientatedcorrectlyinthe
cardsocket
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WSUSA‐MAN‐0020‐001   9
8channelcard(DVIconnector):
Audio(RedConnectors)/Video(YellowConnectorsfor
VideoInput,BlackConnectorforSpotMonitor
Output)
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Thefirstcompressioncardfittedtotheserver(forChannels1–8/16)hasaspotmonitoroutput,whichcanbe
programmedtodisplayimagesfromcamerasthatareconnectedtothatcompressioncard.
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2.5RS485ConnectionforPTZControl
WavestoreserverssuppliedwithcapturecardsforanalogcamerachannelsaresuppliedwithanRS485outputfor
PTZcontrol.
2.5.1InternalRS485card
SomeservershaveabuiltinRS485output,withthepinoutsasfollows:

Figure2.5DB9pinoutforRS485PTZcontroloutput(femaleconnector)

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WSUSA‐MAN‐0020‐001   10
2.5.2ExternalUSB‐RS485card
OtherserversuseaUSB–RS485PTZConverterasbelow:


Figure2.6USB‐RS485converterforPTZcontroloutput
ThisconverterisconnectedtooneoftheserverUSBports,andbeforeitcanused,theserverthenneedstobe
rebootedinorderfortheconvertertobedetectedbytheserversoftware.
ThepinoutsforTX+andTX‐aremarkedontheadapterterminals.

2.6StretchAlarmBoardConnections
UpperNinePinConnector:AlarmOutput:1‐8,Ground
LowerNinePinConnector:AlarmInput:1‐8,Ground
TwoPinConnector: NotUsed


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Figure2.6StretchAlarmBoardConnections

WSUSA‐MAN‐0020‐001   11
2.720inputUSBAlarmBoardConnections
Figure2.7USBAlarmBoardConnections

TheWavestoreserverdetectstheUSBalarmboardduringtheserverbootupsequence;oncecommunicationis
establishedbetweenthetwodevices,youwillseethered“heartbeat”LED(closesttotheUSBcableconnection)
starttoflasheveryfewseconds.
IfyouwishtoaddaUSBAlarmBoardtoaserverthatisalreadyoperating,theservermustberebootedafterthe
AlarmBoardisconnected,beforeitcanbeused.
IntheAlarmI/ODevicesmenu(Section4.14inthemainWavestoremanual),configuretheUSBAlarmBoardas
Protocol:WaveAlarm,Port:usbX,andBaudRate:9600,andassignablockofIDnumberstotheinputsand
outputs.Eachinput/outputmuchhaveitsownuniqueIDnumber,ifyouareusingmultipleUSBAlarmBoards,
useaseparateblockofIDnumbersfortheinputs/outputs.
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WSUSA‐MAN‐0020‐001   12
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2.816x16USBAlarmBoardConnections
TheWavestore16x16USBalarmboardhas16dedicatedalarminputsand16dedicatedauxoutputs.

Figure2.8Wavestore16x16USBAlarmBoard


ThedryinputsareisolatedfromtheinternalcircuitryandOpto‐Isolatorsareusedtoprotectagainstspikesand
surgesfromthesensors(3kVisolation).TheinputsallshareacommonGND,andareactivatedbypullingthem
tothecommonGNDanddeactivatedbydisconnectingfromGND(orleavethemfloating).
TheOutputs,whenactivatedhaveaninternalconnectiontoGND,andarefloatingwhendeactivated.Externally
5‐12Vsupplycanbeattachedinserieswithanindicatororrelay(coil),usingthecommonGNDasthe0Vfromthe
supply,whenactivatedanoutputconnectsitscircuittothatGNDandcompletesthecircuit.
Theoutputscanpassupto350mAifonlyoneoutputisused,but100mAisrecommendedforeachoutputif
severalareinuseatanyonetime.
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WSUSA‐MAN‐0020‐001   13
Anexampleofwiringconnectionstothealarmboard:
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Figure2.9Wavestore16x16USBAlarmBoardConnectorPinouts
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IfyouwishtoaddaUSBAlarmBoardtoaserverthatisalreadyoperating,theserversoftwaremustberestarted
aftertheAlarmBoardisconnected,beforeitcanbeused.
IntheAlarmI/ODevicesmenu(Section4.14inthemainWavestoremanual),configuretheUSBAlarmBoardas
Protocol:WaveAlarm,Port:ALARM‐x‐y‐z,andBaudRate:9600,andassignablockofIDnumberstotheinputs
andoutputs.Eachinput/outputmuchhaveitsownuniqueIDnumber,ifyouareusingmultipleUSBAlarm
Boards,useaseparateblockofIDnumbersfortheinputs/outputs.
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2.9MonitorConnection
Theserverwillonlydetectamonitorifthisdeviceisconnectedandpoweredupwhentheserverisfirstbootedup.
Ifthemonitorisattachedaftertheserverhasbeenbootedup,novideodisplaywillbevisibleuntiltheserveris
rebooted.
PleasenotethatuseofanymotherboardandgraphiccardHDMIoutputsisnotcurrentlysupported.

WSUSA‐MAN‐0020‐001   14
Section3Configuration
3.1LoggingintoServer
Oncetheserverhasbeenconnectedtoanyotherdevicesbeingusedonthesystem,pressthepowerbuttonon
thefrontpaneloftheserver.
Theserverwilltakeapproximately60secondstobootup;duringthistimeablue/whiteprogressbarwillfillfrom
lefttoright.Oncetheserverhascompletedbootingup,theloginscreenwillappearasbelow:
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Figure3.1WaveViewlaunchscreen
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Figure3.2WaveViewloginscreen

WSUSA‐MAN‐0020‐001   15
Thedefaultserverloginisasfollows:
 Server: localhost
 UserName:install
 Password:a
IntheeventthattheconfiguredIPaddressontheserverIPclasheswithanotherdeviceonthenetwork,youwill
notbeabletologinontheserverboxusingtheservername“localhost.”Inthe“Server”field,replace“localhost”
withtheIPaddress“127.0.0.1,”andloginasabove.
Section3.4describeshowtoreconfiguretheserverIPaddressifrequired.
3.2LiveViewScreen
TheLiveViewscreen(menupathView‐>Main)isshownbelow:

PullDownDeviceEventPlaybackPTZFLiveEventVideoDisplayVideoDisplayStatus 
MenusTreeControlsControlsControlsStreamAreaAreaToolbar
Indicator
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Figure3.3‐WaveViewLiveViewScreen

WSUSA‐MAN‐0020‐001   16
ThisLiveViewScreencontainsthefollowingitems:
PullDownMenusFile/View/Tools/Help–thesearedescribedinSection2
DeviceTreeDisplaysalistoftheconnectedWavestoreservers,withactiveaudio/videochannels
EventControlsStart/StopoperationofconfiguredEventRules(Section4.13)
PlaybackControlsUsedforquicksearchofrecordedfootage;fullsearchfunctionsareavailableintheFind
screen(menupathView‐>Find)‐minimizebyclicking“ν”
PTZFControlsUsedforcontrolofPan/Tilt/Zoomcameras‐minimizebyclicking“ν”
LiveEventStream
(licensedupgrade)
Licensedupgrade;displaysstreamofeventsfromconnecteddevices‐minimizeby
clicking“ν”
VideoDisplayAreaVideoDisplaysfromsystemcamerascanbeaddedhere
VideoDisplayArea
Toolbar
UsedforcontrollingindividualVideoDisplays
StatusIndicatorNormallydisplaysGreen,changestoRedwhenaconnectedserverhasreportedafault
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3.3Time&Region
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Figure3.4Time&Regionconfiguration

WSUSA‐MAN‐0020‐001   17
FollowthemenupathView‐>Setup‐>Devices‐>TimeandRegiontoaccesstheTimeandRegionsetupmenu.
Theserverhardware’sowninternalclockissettotheUTCtimezone.UsingtheWavestoresoftware,wecan
applyanoffsetforthelocalTimeZone,includinglocaldaylightsavingchanges.Thisactionshouldbecarriedout
priortosettingthetimeitself.
Toconfigure,selecttheregionthatyourequirefromthedropdownmenu,thenclick“Save.”Youwillnowbe
promptedtorestarttheserver.
Figure3.5Time&Regionsettings–selectingTimeZone
Oncetheserversoftwarehasrestarted,confirmthatthecorrecttimeisdisplayedinthe“ServerTime”field.If
not,youcanadjustthetimemanually,asdescribedinSection4.7.5below.
Beforeadjustingthetime,confirmthatthecorrectTimeZonehasbeenselected.
Tosetthetimemanually,firstensurethatthe“UseanNTPserver”boxisunchecked.Enterthecurrenttime,click
the“SetTime”button,thenclickon“Save.”
Forasmallchangeintime(lessthan29minutes),theservertimewillslewslowlybyapproximately1secondper
minute,untilthedesiredtimeisreached.

WSUSA‐MAN‐0020‐001   18
Figure3.6Time&Regionsettings–Slewingofservertimeaftertimehasbeensetmanually
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Foralargertimechange(greaterthan29minutes),arebootofthesystemwillberequired(menupathView‐>
Setup‐>Devices‐>ServerAdministration‐>RebootSystem).Oncetheserverhasrebooted,theservertimewill
movetothenewtime.Iftheservertimeismodifiedtocoincidewithpreviousrecording,thentheoldrecording
willbeoverwritten.Insomecases,itisrecommendedtoreformattheserverharddrivesafteralteringthetime
anddatebyalargeamount.
NetworkTimeProtocol(NTP)canbeusedtosynchronizetheservertimewithanetworkedtimesource.To
configureNTP,checkthe“UseanNTPServer”radiobutton;entertheIPaddressofthetimesourceinthebox
provided,andclick“Save”toconfirmyourchanges.

WSUSA‐MAN‐0020‐001   19
Figure3.7Time&Regionsettings–NTPServeroptionselected
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