WaveWare Rauland responder 5000 User manual

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User Manual
V1.01
October 26, 2017
WaveWare Technologies, Inc.
Contents
List of Figures ................................................................................................................................................ 4
RMS Server Specifications............................................................................................................................. 7
Overview ....................................................................................................................................................... 7
Base Operating Mode ............................................................................................................................... 9
Data Inputs.......................................................................................................................................... 10
Data Outputs.......................................................................................................................................10
Data Connections................................................................................................................................ 10
Event Processing Operating Mode..........................................................................................................11
Glossary of Terms........................................................................................................................................11
Installation of RMS...................................................................................................................................... 16
Configure Static IP Address.....................................................................................................................16
Discover the RMS Using WaveWare Discover and Reset Tool ........................................................... 16
Log Into RMS .......................................................................................................................................18
Configuration of RMS Server ...................................................................................................................... 20
Setup .......................................................................................................................................................22

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General Settings..................................................................................................................................22
E-mail Input Server..............................................................................................................................28
E-mail Output...................................................................................................................................... 30
Rules and Filters..................................................................................................................................31
LED Display.......................................................................................................................................... 34
Mass Notification Msgs.......................................................................................................................36
Messaging Groups...............................................................................................................................37
Predefined Messages.......................................................................................................................... 39
Test Data Outputs ...............................................................................................................................40
System Events EP ..................................................................................................................................41
Utilities ................................................................................................................................................ 42
Inputs/Outputs........................................................................................................................................ 45
Data Inputs.......................................................................................................................................... 45
Data Outputs.......................................................................................................................................49
Data Connections................................................................................................................................ 51
Messaging Client .................................................................................................................................53
Facility ..................................................................................................................................................... 55
Rooms EP .............................................................................................................................................. 55
Residents EP .........................................................................................................................................56
Zones EP ............................................................................................................................................... 57
Wireless Receivers ..............................................................................................................................57
LED Displays ........................................................................................................................................60
Digital Alert Viewers ...........................................................................................................................62
Audio Gateways EP............................................................................................................................... 63
Audio Files EP ....................................................................................................................................... 65
Event Processing EP..................................................................................................................................66
Alert Types EP.......................................................................................................................................66
WaveTrac Sensors EP ...........................................................................................................................67

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Inovonics Sensors................................................................................................................................ 70
Text Input Alerts EP ..............................................................................................................................73
Alert Recipients.......................................................................................................................................75
User Accounts .....................................................................................................................................75
Pagers.................................................................................................................................................. 78
Alert Client .......................................................................................................................................... 79
Zone Assignments EP................................................................................................................................ 80
Zones EP ............................................................................................................................................... 80
Zones/WaveTrac Sensors EP ................................................................................................................ 81
Zones/Inovonics Sensors EP .................................................................................................................83
Zones/ Text Input Alerts EP ..................................................................................................................85
Zones/Residents EP ..............................................................................................................................85
Zones/Rooms EP................................................................................................................................... 85
Zones/User Accounts EP....................................................................................................................... 85
Zones/Wireless Receivers EP................................................................................................................ 85
Zones/Data Outputs EP ........................................................................................................................ 86
Zones/LED Displays EP.......................................................................................................................... 86
Zones/Backup Zones EP........................................................................................................................86
Schedules EP............................................................................................................................................. 86
Reports.................................................................................................................................................... 89
Report Templates................................................................................................................................89
Scheduled Reports .............................................................................................................................. 92
Generate Reports................................................................................................................................93
Appendices.................................................................................................................................................. 96
Appendix A – Troubleshooting Inability to Discover RMS using the WaveWare Discover and Reset Tool
................................................................................................................................................................96
Appendix B - TAP Output Processing Flow Chart.................................................................................... 97
Appendix C - Adjusting the RMS Boot Up Method ................................................................................. 99
Appendix D – Remote Support Session ................................................................................................ 100

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Appendix E – Responder 5000 Messaging App.....................................................................................101
Appendix F – Using RMS with Inovonics and Responder 5000 App .....................................................104
Inovonics Interface Basic Configuration ........................................................................................... 104
Inovonics User Experience with Event Processing Disabled............................................................. 104
Inovonics Interface Event Processing Enabled Configuration .......................................................... 105
Inovonics User Experience with Event Processing Enabled..............................................................105
Appendix G – HTTP Data Input Protocol...............................................................................................106
Appendix H - Honeywell Notifier NWS-3 Web Server Fire Panel Integration.......................................107
Update History......................................................................................................................................107
List of Figures
Figure 1 - RMS System Architecture ............................................................................................................. 9
Figure 2 – WaveWare Discover and Reset Tool - Discovery .......................................................................17
Figure 3 – WaveWare Discover and Reset Tool - Configure .......................................................................17
Figure 4 – RMS Main Page ..........................................................................................................................19
Figure 5 – General Settings Configuration when Event Processing is Disabled.......................................... 23
Figure 6 - General Settings Configuration when Event Processing is Enabled ...........................................23
Figure 7 - Update Registration Key ............................................................................................................. 28
Figure 8 - E-mail Input Server Configuration ..............................................................................................29
Figure 9 - E-mail Output Configuration....................................................................................................... 30
Figure 10 - Rules and Filters Configuration................................................................................................. 32
Figure 11 - LED Display Configuration......................................................................................................... 34
Figure 12 – Mass Notification Messages Configuration ............................................................................. 36
Figure 13 - Messaging Groups Configuration .............................................................................................37
Figure 14- Messaging Group/Recipients Configuration..............................................................................38
Figure 15 - Messaging Group Selector ........................................................................................................ 39
Figure 16 - Predefined Messages Configuration.........................................................................................40
Figure 17 - Output Test Configuration ........................................................................................................40
Figure 18 - System Events Configuration.................................................................................................... 42

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Figure 19 - Utilities with Event Processing Disabled................................................................................... 43
Figure 20 - Utilities with Event Processing Enabled.................................................................................... 43
Figure 21 - Data I/O Log .............................................................................................................................. 44
Figure 22 - Data I/O Log (Copy/Paste Friendly) .......................................................................................... 45
Figure 23 - Data Inputs Configuration......................................................................................................... 46
Figure 24 - Add New Row Popup ................................................................................................................ 47
Figure 25 - Data Outputs Configuration......................................................................................................49
Figure 26 - Data Connections Configuration............................................................................................... 52
Figure 27 - Messaging Client....................................................................................................................... 54
Figure 28 – Rooms Configuration ............................................................................................................... 55
Figure 29 – Residents Configuration........................................................................................................... 56
Figure 30 – Wireless Receivers Configuration with Event Processing Enabled .......................................... 58
Figure 31 - Wireless Receivers Configuration with Event Processing Disabled..........................................58
Figure 32 – LED Displays Configuration ...................................................................................................... 61
Figure 33 - Digital Alert Viewers Configuration ..........................................................................................62
Figure 34 – Audio Gateways Configuration ................................................................................................64
Figure 35 – Audio Files Configuration......................................................................................................... 65
Figure 36 - Audio File Selection................................................................................................................... 66
Figure 37 – Alert Types Configuration ........................................................................................................ 66
Figure 38 – WaveTrac Sensors Configuration............................................................................................. 68
Figure 39 - Inovonics Sensors Configuration...............................................................................................70
Figure 40 – Text Input Alerts Configuration................................................................................................ 73
Figure 41 - User Accounts Configuration when Event Processing is Enabled.............................................75
Figure 42 - User Accounts Configuration when Event Processing is Disabled............................................76
Figure 43 - Pagers Configuration.................................................................................................................79
Figure 44 - Zones Configuration.................................................................................................................. 80
Figure 45 - Zones/WaveTrac Sensors Configuration...................................................................................82
Figure 46 - Assignment to a Zone ...............................................................................................................83

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Figure 47 - Zones/Inovonics Sensors Configuration ...................................................................................84
Figure 48 - Assignment to Zone with Filtering ............................................................................................ 84
Figure 49 - Alert Processing Schedules Configuration ................................................................................87
Figure 50 - Alert Processing Schedule Configuration - Default...................................................................88
Figure 51 - Alert Processing Schedule Configuration - Two Rows ..............................................................88
Figure 52 - Report Templates Configuration ..............................................................................................89
Figure 53 - Report Template Configuration ................................................................................................ 91
Figure 54 - Test Template Example Report................................................................................................. 92
Figure 55 - Scheduled Reports Configuration.............................................................................................92
Figure 56 - Report Generator...................................................................................................................... 94
Figure 57 - General Settings System Configuration .................................................................................... 96

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RMS Server Specifications
•Intel NUC computer, with an AC/DC power adapter
•Linux operating system
•8 GB RAM
•80 GB solid state drive
•Ethernet port
•4 USB ports
•Belkin USB-to-Serial Portable Adapter, as required, per serial port connection
•MySQL database
•Apache web server
Overview
The Rauland Responder 5000 Messaging Server (RMS) is designed to perform alert detection, alert event
processing, alert annunciation, logging, and reporting. RMS uses serial port and Ethernet
communications to perform these functions, as well as a web server, Android app, and various methods
of alert annunciation. In addition, RMS can perform protocol conversion, data filtering, data translation,
data output splitting, and data input combining.
RMS is configured via a web browser.
RMS data inputs can include the following:

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•Alert messages via serial port and/or Ethernet , using a variety of protocols, including:
oCOMP1
oCOMP2
oInovonics central receiver
oMessaging Client (browser based messaging)
oR5000 (Rauland Respondertm 5000)
oSMTP
oTAP
oHTTP
RMS can be configured to detect alert activation using the above types of data inputs, and also using the
following methods:
•WaveTrac sensor related events delivered through WaveTrac Tracking/Control devices,
including proximity, wander proximity, caregiver call, and exit risk
•Contact closure events at WaveTrac Tracking/Control devices
RMS can output information via the following methods:
•Responder 5000 Messaging App (Android)
•Alert Client (browser based alerting)
•Digital TV, using HDMI port and the Digital Alert Viewer (DAV) protocol
•On-Site Radio Pagers, using a radio paging system, and Ethernet or serial port protocols,
including:
oTAP
oCOMP2
•Walkie Talkies, using an Audio Gateway Device with Ethernet and Radio Interface
•E-mail
•Adaptive LED display model 4080 RGB MNS, via Ethernet
RMS reports can be delivered via schedule or generated manually. A MySQL based third party reports
API is also available.
RMS has two main operating modes: a Base mode, and a Base Mode plus Event Processing Mode (See
Fig. 1 below). The Base mode of operation includes:
•Device drivers (interface protocols)

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•Protocol conversion functions
•Data logging
The Event Processing Mode includes all Base Mode functions, plus:
•Alert event life cycle processing functions
•Zone based alert notification routing
•Alert escalation notification routing
•Schedule based alert notification routing
Figure 1 - RMS System Architecture
Base Operating Mode
Configuration of the RMS Base Mode of operation consists of defining the following:

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•Data Inputs
•Data Outputs
•Data Connections
Note that any RMS operations require the definition of the appropriate Data Connections, with each
Data Connection associated with the appropriate Data Input and Data Output. Note that the Data Input
and Data Output relationships are defined by the Data Connections, which can create one-to-one, one-
to-many, many-to-one, and many-to-many data processing relationships.
Data Inputs
Data Inputs define how to monitor for alerts in incoming data streams, using a variety of protocols and
methods. Two specialized and protected Data Input types are:
•Event Processing System – The RMS Event Processing System, when enabled, can act as a Data
Input as it can generate specific types of system level alerts, including:
oCaregiver call signal from a WaveTrac sensor
oProximity detection event for either WaveTrac or Inovonics sensors
oWander Proximity detection event for WaveTrac sensors assigned Wander class
monitoring
oExit Risk detection event for WaveTrac sensors assigned Wander class monitoring
oMaintenance class alerts, such as low battery on Inovonics and WaveTrac sensors, and
tamper on Inovonics sensors
•Messaging Client – The RMS browser based Messaging Client can act as a Data Input. The
population of the Messaging Client Recipients list is dependent upon how the Data Outputs and
Data Connections are configured into the system.
Data Outputs
Data Outputs define how to deliver alerts to outbound data streams, using a variety of protocols and
methods. A specialized and protected Data Output type is the Event Processing System, where alert
events detected from a particular Data Output can be routed to the Event Processing System for further
processing and routing.
Data Connections
Data Connections both associate Data Inputs with Data Outputs and they define how detected alerts
should be routed to the appropriate Data Outputs. Note that any RMS operations require the definition
of the appropriate Data Connections, with each Data Connection associated with the appropriate Data
Input and Data Output.