Wear & Hear BeHear Access ABH-120 User manual

Quick Start Guide
Model: ABH-120
ŸHeadset ŸCharging cradle and cable
ŸEar hook pairs
(3 sizes)
ŸWind protection covers
(2 pairs)
ŸEar bud pairs
(variety of types and sizes)
ŸTravel pouch
Package Contents
A
1

Afterwards, use the W&H BeHear app to manage, customize,
and get help for your BeHear headset.
For best results, first personalize your BeHear ACCESS headset
using the Hearing Assessment in our smartphone application.
Start the personalization process by downloading the W&H
BeHear app from Google Play Store or the Apple App Store
and installing it on your phone.
Smartphone Application
B
Turning the Headset ON and OFF
3
Turning the Headset ON and OFF
C
Power button
LED indicator
1. To turn ON BeHear ACCESS press
and hold the power button until
the unit vibrates and the LED
turns light blue.
2. To turn OFF BeHear ACCESS press and hold the power button
until the unit vibrates, and the light blue LED turns off.
Charging the Headset
D
Auxiliary charging USB port
Wall plug purchased separately
ŸAlternatively, charge the
headset directly from a wall
outlet or computer USB port.
ŸConnect charging cradle to power outlet and place headset
in the cradle.
ŸThe LED indicator is red during charging and turns green
when the headset is fully charged.
2
1
3
Initially, the battery should have enough charge to perform
the Hearing Assessment. Afterwards, charge the battery up
to 3 hours until the LED indicator turns green.
2

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2
Wearing Recommendations
F
When not in use, ear buds can
be secured with magnets and
rest on your chest.
3
2. Press the power button for about 5 seconds, until the LED
starts alternating red/blue.
3. Launch the app and follow the prompts.
4. In the W&H BeHear app locate your BeHear ACCESS
headset, followed by its serial number, in the Available
section. Tap that entry.
5. When pairing is complete BeHear ACCESS will move
to the Paired section, and a will appear.
1. If BeHear is ON, press the power button until the LED
switches off.
For iOS (iPhone) only:
Go to iPhone “Settings” >> “Bluetooth”
and add BeHear ACCESS to “My Devices”.
Power
button
Connect to the Phone
E

Ear Fittings
G
The open ear buds may be used for the hearing
assessment, but the resulting graphic will not represent
the true audiogram values. However, headset performance
will be optimized for those fittings.
If the default fittings are not comfortable, replace them.
The fittings you find most comfortable should be used during
the personalization procedure in the next section.
ŸChoose an ear hook with a comfortable fit.
ŸReplace the ear bud, squeezing it gently to attach it to the
oval speaker.
ŸPlace foam covers for wind noise reduction (optional).
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Note the “ ” and “ ” symbols for L R
“Left” and “Right” on each ear hook.
Personalization
H
Adjust the acoustic performance of the headset to suit your
own personal hearing preferences.
1
2
3
4
1. Put on the headset, inserting
the ear buds.
2. Choose Personal >> Assessment
in the W&H BeHear app.
3. Follow the prompts to perform
the hearing assessment.
4. Save and apply the results to
the headset.
4

5
Live Sounds
Turn on hearing amplification
and adjust the volume
whenever you need it using
the RIGHT-HAND CONTROLS.
Decrease the hearing volume.
Increase the hearing volume.
Long press to toggle hearing amplification ON/OFF.
Short press to scroll through the hearing profiles.
Hearing Amplification
I
Telecoil (T-coil) Receivers
Activate T-coil mode where
induction loops are present and
adjust the volume using the
RIGHT-HAND CONTROLS.
Decrease the volume of the T-coil receiver.
Increase the volume of the T-coil receiver.
Double press to toggle T-coil mode ON/OFF.
Short press to toggle between Exclusive and
Transparent T-coil profiles.

Handling Phone Calls
Handle calls of a Bluetooth-connected mobile phone using
the LEFT-HAND CONTROLS.
Short press to accept incoming call.
Short press to end the active call.
Long press to reject an incoming call.
Double press to redial last number.
Decrease the call volume.
Increase the call volume.
Phone Calls
J
Slow Down Speech with EasyListen™
Slow down the speed of the incoming voice during an on-
going mobile phone call using EasyListen, activated using the
RIGHT-HAND CONTROLS.
Long press to toggle EasyListen ON/OFF.
Speech tempo is set to Normal when EasyListen is
OFF.
Short press to scroll through the various tempo
options.
6

Manage Audio Play
Manage audio play from a Bluetooth-connected device using
the LEFT-HAND CONTROLS.
Short press to toggle Play/Pause audio.
Double press to forward to the next audio track.
Triple press to return to the previous audio track.
Decrease the volume.
Increase the volume.
Audio Play
K
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Stay Safe and Alert with ListenThrough™
Stay alert with ListenThrough while listening to music using
the RIGHT-HAND CONTROLS.
Decrease the volume of the ambient sound.
Increase the volume of the ambient sound.
Long press to toggle ListenThrough ON/OFF.

LED indicator
The LED indicator shows power and operation states
of the headset.
To check battery level, briefly press power button when
the unit is turned on:
Green
Yellow
Red, blinking
Good > 50%
Fair > 10% and < 50%
Low < 10%
(needs charging!)
Indication
Light blue (1s flash)
Purple, blinking
Red/blue alternating
Red, blinking
Red, steady
Green, steady
State
Headset is powered ON/OFF
(toggle)
Assistive function active
Bluetooth pairing mode
Disconnected from paired
Bluetooth device, or battery low
Charging
Battery fully charged
LED Indication
L
BeHear-Access-QS-EN-Ver03+
Issue
Grayed-out Home menu
in the BeHear app
Hearing interruptions
Not loud enough
Bluetooth disconnects
often
Battery drains too fast
Unexpected headset
behavior
Suggestion
Headset is not connected
properly. Review section E
“Connect to the Phone”.
Turn off phone tones (touch
sounds, keyboard taps,
notifications).
In the app Home section use
the button to access the
sound tuning options.
When within range (30 ft/10 m)
place Bluetooth device on right
side of your body.
Contact our support team.
Reset the headset by
connecting it to the charger.
Troubleshooting
M
Video Tutorials:
https://bit.ly/bhaccess-video
www.WearAndHear.com
U.S. & Canada: [phone] (toll free)
[e-mail]
Elsewhere: [e-mail]
E
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