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The Weber Promise
Thank you for purchasing a WEBER product. Weber-
Stephen Products LLC, 1415 S. Roselle Road, Palatine,
Illinois 60067 and its International Business units
(“WEBER”) pride ourselves on delivering a safe,
durable, and reliable product.
This is WEBER’s Voluntary Warranty provided to you
at no extra charge. It contains the information you
will need to have your WEBER product repaired or
replaced in the unlikely event of a failure or defect.
Pursuant to the Australia Consumer Law, the Owner
has several rights in case the product is defective.
Those rights include that the product is fit for
purpose, acceptable in appearance and finish, free
from defects and is safe and durable. These and
any other statutory rights remain unaected by this
Warranty provision. In fact, this Warranty grants
additional or alternative rights to the Owner that are
independent from any statutory warranty provisions.
WEBER’s Voluntary Warranty
WEBER warrants, to the purchaser of the WEBER
product (or in the case of a gift or promotional
situation, the person for whom it was purchased
as a gift or promotional item) (“Owner”), that the
WEBER product is free from defects in material
and workmanship for ten (10) years from the date
of purchase when assembled and operated in
accordance with the accompanying Owner’s Manual,
normal wear and tear excluded. (Note: If you lose or
misplace your WEBER Owner’s Manual, a replacement
is available online at www.weber.com) WEBER
agrees within the framework of this warranty to
repair or replace the part that is defective in material
or workmanship subject to the limitations, and
exclusions listed below. TO THE EXTENT ALLOWABLE
BY APPLICABLE LAW, THIS WARRANTY IS EXTENDED
ONLY TO THE ORIGINAL PURCHASER AND IS NOT
TRANSFERABLE TO SUBSEQUENT OWNERS, EXCEPT
IN THE CASE OF GIFTS AND PROMOTIONAL ITEMS AS
NOTED ABOVE.
WEBER stands by its products and is happy to provide
you with the Warranty described for material defects
in the barbecue or its relevant components, normal
wear and tear excepted.
• ‘Normal wear and tear’ includes cosmetic and
other immaterial deterioration that may come with
ownership of your barbecue over time, such as
surface rust, dents / scratches, etc.
However, WEBER will honor this Warranty for the
barbecue or its relevant components where damage
or dysfunction results from a material defect.
• ‘Material defect’ includes rust through or burn through
of certain parts, or other damage or failure inhibiting
your ability to safely / properly use your barbecue.
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not
amount to a major failure.
The benefits given under this Limited Warranty are
in addition to other rights and remedies you have
under the Australian Consumer Law in relation to this
WEBER gas barbecue.
Owner’s Responsibilities Under this
Warranty / Exclusion of Warranty
To ensure trouble-free Warranty coverage, it is
important (but not required) that you register your
WEBER product online at www.weber.com. Please
also retain your original sales receipt and/or invoice.
Registering your WEBER product confirms your
warranty coverage, will expedite any Warranty claims
you may need to make, and provides a direct link
between you and WEBER in case we need to contact
you. If you have not had time to register your barbecue
before calling for Warranty service, please have the
following information available when you do call:
Name – Address – Phone Number – Email – Serial
Number – Purchase Date – Purchase Dealer – Model –
Colour – Primary Issue
The above warranty only applies if the Owner takes
reasonable care of the WEBER product by following
all assembly instructions, usage instructions,
and preventative maintenance as outlined in the
accompanying Owner’s Manual, unless the Owner can
prove that the defect or failure is independent of non-
compliance with the above mentioned obligations. If
you live in a coastal area, or have your product located
near a pool, maintenance includes regular washing
and rinsing of the exterior surfaces as outlined in the
accompanying Owner’s Manual.
This WARRANTY lapses if there are damages,
deteriorations, discolourations, and/or rust for which
WEBER is not responsible caused by:
• Abuse, misuse, alteration, modification, misapplication,
vandalism, neglect, improper assembly or installation,
and failure to properly perform normal and routine
maintenance;
• Insects (such as spiders) and rodents (such as
squirrels), including but not limited to damage to
burners and/or gas hoses;
• Exposure to salt air and/or chlorine sources such as
swimming pools and hot tubs/spas;
• Severe weather conditions such as hail, hurricanes,
earthquakes, tsunamis or surges, tornadoes or severe
storms.
• Acid rain and other environmental factors
The use and/or installation of parts on your WEBER
product that are not genuine WEBER parts will void
this Warranty, and any damages that result hereby are
not covered by this Warranty. Any conversion of a gas
barbecue not authorised by WEBER and performed by
a WEBER authorised service technician will void this
Warranty.
Warranty Processing
If you believe that you have a part which is covered
by this Warranty, please contact WEBER Customer
Service using the contact information on our website
(www.weber.com) WEBER will, upon investigation,
repair or replace (at its option) a defective part that is
covered by this Warranty. In the event that repair or
replacement are not possible, WEBER may choose (at
its option) to replace the barbecue in question with
a new barbecue of equal or greater value. WEBER
may ask you to return parts for inspection, shipping
charges to be pre-paid by Owner.
When you contact Customer Service, please have the
following information available:
Name – Address – Phone Number – Email – Serial
Number – Purchase Date – Purchase Dealer – Model –
Colour – Primary Issue
Disclaimers
APART FROM THE WARRANTY AND DISCLAIMERS
AS DESCRIBED IN THIS WARRANTY STATEMENT,
THERE ARE EXPLICITLY NO FURTHER WARRANTY
OR VOLUNTARY DECLARATIONS OF LIABILITY
GIVEN HERE WHICH GO BEYOND THE STATUTORY
LIABILITY APPLYING TO WEBER. THE PRESENT
WARRANTY STATEMENT ALSO DOES NOT LIMIT OR
EXCLUDE SITUATIONS OR CLAIMS WHERE WEBER
HAS MANDATORY LIABILITY AS PRESCRIBED BY
THE AUSTRALIAN CONSUMER LAW OR ANY OTHER
APPLICABLE STATUTE.
NO WARRANTIES SHALL APPLY AFTER THE TEN
(10) YEAR PERIOD OF THIS WARRANTY. NO OTHER
WARRANTIES GIVEN BY ANY PERSON, INCLUDING
A DEALER OR RETAILER, WITH RESPECT TO ANY
PRODUCT (SUCH AS ANY “EXTENDED WARRANTIES”),
SHALL BIND WEBER. THE EXCLUSIVE REMEDY OF
THIS WARRANTY IS REPAIR OR REPLACEMENT OF
THE PART OR PRODUCT.
IN NO EVENT UNDER THIS VOLUNTARY WARRANTY
SHALL RECOVERY OF ANY KIND BE GREATER THAN
THE AMOUNT OF THE PURCHASE PRICE OF THE
WEBER PRODUCT SOLD.
YOU ASSUME THE RISK AND LIABILITY FOR LOSS,
DAMAGE, OR INJURY TO YOU AND YOUR PROPERTY
AND/OR TO OTHERS AND THEIR PROPERTY ARISING
OUT OF THE MISUSE OR ABUSE OF THE PRODUCT OR
FAILURE TO FOLLOW INSTRUCTIONS PROVIDED BY
WEBER IN THE ACCOMPANYING OWNER’S MANUAL.
PARTS AND ACCESSORIES REPLACED UNDER
THIS WARRANTY ARE WARRANTED ONLY FOR THE
BALANCE OF THE ABOVE MENTIONED ORIGINAL TEN
(10) YEAR WARRANTY PERIOD.
THIS WARRANTY APPLIES TO PRIVATE SINGLE
FAMILY HOME OR APARTMENT USE ONLY AND
DOES NOT APPLY TO WEBER BARBECUES USED IN
COMMERCIAL, COMMUNAL OR MULTI-UNIT SETTINGS
SUCH AS RESTAURANTS, HOTELS, RESORTS, OR
RENTAL PROPERTIES.
WEBER MAY FROM TIME TO TIME CHANGE THE
DESIGN OF ITS PRODUCTS. NOTHING CONTAINED
IN THIS WARRANTY SHALL BE CONSTRUED AS
OBLIGATING WEBER TO INCORPORATE SUCH DESIGN
CHANGES INTO PREVIOUSLY MANUFACTURED
PRODUCTS, NOR SHALL SUCH CHANGES BE
CONSTRUED AS AN ADMISSION THAT PREVIOUS
DESIGNS WERE DEFECTIVE.
Weber-Stephen Products (Aust) Pty Ltd.
Level 1, 142-144 Fullarton Road
ROSE PARK SA 5067 AUSTRALIA
+61 8 8221 6111
WEBER New Zealand ULC
86 East Highbrook Drive
East Tamaki, Auckland 2013 NEW ZEALAND
+64 9 279 7133
The WEBER Promise
At WEBER, we pride ourselves on two things: making barbecues that last
and providing a lifetime of excellent customer service.
PROTECT
YOUR
INVESTMENT
Shield your barbecue from the
elements with a heavy-duty
premiumbarbecuecover.
