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Weber PULSE 2000 User manual

PULSE 2000 with Cart
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PHONE APP EMAIL weber.com 54975
071020
enUS - English
Owner’s Manual
2
DANGER, WARNING, and CAUTION
statements are used throughout this
Owner's Manual to emphasise critical and
important information. Read and follow
these statements to help ensure safety and
prevent property damage. Thestatements
are defined below.
mDANGER: Indicates a hazardous
situation which, if not avoided,
will result in death or seriousinjury.
mWARNING: Indicates a hazardous
situation which, if not avoided,
could result in death or seriousinjury.
mCAUTION: Indicates a hazardous
situation which, if not avoided,
could result in minor or moderateinjury.
California Proposition 65
m
WARNING: This product can expose you
to chemicals including nickel, which
is known to the state of California to
cause cancer. For more information go
to www.P65Warnings.ca.gov.
Welcome to WEBER
Operation
When using electrical appliances, basic
safety precautions should always be
followed including the following:
mDANGER
mTo protect against electrical shock
do not immerse cord, plugs, portable
appliances (or other specific part or
parts) in water or other liquid.
mWARNING
mUse only outdoors in a well-ventilated
area. Do not use in a garage, building,
covered walkway, tent or any other
enclosed area or beneath overhead
combustibleconstruction.
mDo not operate any appliance with
a damaged cord or plug or after the
appliance malfunctions or is dropped
or damaged in any manner. Contact
the Customer Service Representative
in your area using the contact
information on our web site. Log onto
www.weber.com.
mDo not operate the unit if the electrical
socket is damaged.
mOperate grill only on a level, heat-
resistant surface.
mTo prevent electric shock, do not spray
any liquids heating elements.
mThe use of accessories not
recommended by WEBER may cause
damage or injuries.
mDo not let cord hang over edge of table
or counter or touch hot surfaces.
mWhere applicable, always attach
temperature controller to appliance
and check that the control is OFF before
plugging cord into wall outlet. To
disconnect, turn the control to OFF, then
remove plug from wall outlet.
mDo not use appliance for other than
intended use.
mFuel, such as charcoal briquettes, is not
to be used with appliance.
mUse only on properly grounded outlet.
TABLE OF CONTENTS
2Welcome to WEBER
Important Safeguards
4The WEBER Promise
Warranty
5Assembly
Parts List
6Product Features
PULSE 2000 Features
Feature Descriptions
8Operation
Getting Started
Meat Probe Care
Meal-to-Meal Maintenance
11 Tips and Hints
Searing Setup
Roasting Setup
Dual Zone Grilling
Grilling Do’s and Don’ts
13 Product Care
Deep Cleaning and Maintenance
14 Troubleshooting
15 Replacement Parts
mUse extreme caution when removing
tray or disposing of hot grease.
mDo not leave grill unattended when
inuse.
m Do not use as a heater.
mDo not use this barbecue unless all of
the parts are in place and the barbecue
was assembled according to the
assembly instructions.
mUse this barbecue only as described
in this manual. Misuse may cause fire,
electric shock or injury.
m Do not build this model of grill in any
built-in or slide-in construction.
mYour electric grill is not intended
for installation in or on recreational
vehicles, SUVs and/or boats.
mDo not use grill within 10 feet (3 m) of
any body of water, such as a pool or
pond.
mDo not use the grill within 24inches
(61 cm) of combustible materials. This
includes the top, bottom, back and sides
of the grill.
mLocate power cable away from trac
areas. Arrange the cable so that it will
not be pulled or tripped over.
mCAUTION
mDo not exceed the wattage of the
electrical socket.
mMake sure no other high wattage
appliances are plugged into the same
circuit when using grill.
mDo not touch surfaces that may be hot.
Use handles or knobs provided.
mClose supervision is necessary when
any appliance is used by or near
children.
Storage and/or Non-use
mDANGER
mMake sure appliance is OFF and remove
plug from outlet when not in use, before
putting on or taking o parts, and before
cleaning. Allow to cool before handling.
mWARNING
mAlways unplug by pulling the plug. Do
not pull on the cable.
mCAUTION
mStore Temperature Controller indoors
when not in use - out of the reach of
children.
mAllow the appliance to cool before
moving, cleaning or storing it.
mCover the grill only when it is cool.
IMPORTANT SAFEGUARDS
SAVE THESE INSTRUCTIONS
mRead all instructions.
mHousehold use only.
mCAUTION
mTo ensure continued protection against
risk of electric shock, connect to
properly grounded outlets only.
mRisk of electric shock, keep extension
cord connection dry and o the ground.
mHot surface.
3
HELLO!
We are so glad that you have joined us on the journey to barbecuing happiness.
Pleasetake some time to read through this Owner’s Manual to ensure that you
are up and barbecuing quickly and easily. We want to be with you for the life of
your grill, so please take just a couple of minutes to register yourgrill. When
you sign up for a WEBER-ID as part of your registration, wewill deliver special
grill-related content just for you to enjoy.
So, come along and join us online, on your smart device or however else you'd
like to stay in touch.
Thank you for choosing WEBER.
We are happy you are here.
Welcome to WEBER
This appliance is rated for
120 V - 50/60Hz
Output Power (Watts):
PULSE 2000 = 1560 W
Use only WEBER PULSE
temperature controller plug.
Grounding Instructions
This appliance shall be grounded while in use
to protect the operator from electric shock. The
appliance is equipped with a 3-conductor cord and
a 3-prong grounding-type plug to fit the proper
grounding-type receptacle. Plug into a GFI-protected
outdoor receptacle, where available.
Extension Cords
mCAUTION: To minimise the risk of
property damage and/or personal
injury, do not use an extension power-
supply cable unless it conforms to the
specifications listed in this manual.
• If it is necessary to use an extension cord it must be
connected to a grounded socket. Plug type: NEMA
5-15R to NEMA 5-15P; Gauge: 16 AWG; Rating:
125 volts at 13 amps. The maximum length for
the extension cord is 20 feet (6 meters). Keep the
extension cord as short as possible.
• Keep the connections dry.
• Observe all local laws and regulations when using this
appliance.
• Use only 3-wire extension cords that have 3-prong
grounding-type plugs and 3-pole cord connectors that
accept the plug from the appliance.
• Only extension cords surface marked with the sux
letter "W" and identified by the marking "Suitable for
use with outdoor appliances" shall be used outdoors.
• Use only extension cords having an electrical rating
not less than the rating of the appliance.
• Do not use damaged extension cords. Examine
extension cord before using and replace if damaged.
Do not abuse extension cord and do not tug on any
cord to disconnect. Keep cord away from heat and
sharp edges.
•The cord should be arranged so that it will not drape
over the countertop or tabletop where it can be pulled
on by children or tripped over unintentionally.
Weber Connect Technology
Visit www.weber.com to learn more about device
compatibility and the languages supported by the
WEBER CONNECT app. Please read this manual –
especially the safety information – before using the
device for the first time, and be sure to follow the
instructions while using the device.
• Intended use: This appliance is for outdoor barbecuing
use only and users must follow all safety and use
guidelines as outlined in this Owner’s Manual. Any
other use may cause damage. The manufacturer or
retailer are not liable for injuries/damage arising from
improper use.
• Note: The device is not to be used by children or
persons with reduced physical, sensory or mental
capabilities.
1DOWNLOAD
THE FREE APP
2INSERT PROBE
3CONNECT AND
MONITOR
4PERFECT RESULTS
FEATURE BENEFIT
REMOTE GRILL
MONITOR
WI-FI AND BLUETOOTH®GRILL MONITORING
Remote grilling access gives you the freedom to walk away and monitor the heat
from your smart device.
STEP-BY-STEP
GRILLING
PERFECTLY GRILLED FOOD
Know when it’s time to flip, rest, and serve directly from your smart device.
Receive notifications on everything from when it’s time to flip food, to a
countdown that displays when it’s ready.
APP ENABLED FOOD
THERMOMETERS
INSTANT FOOD STATUS READOUT
View food temperature & doneness without lifting the lid. The food probes monitor
doneness from beginning to end and will notify you via the app when it’s time to
flip, rest, and serve.
RECIPES &
INSTRUCTION
WEBER RECIPES
Weber recipes that provide real time, step-by-step grilling instructions specific to
your cook preference and cut of meat. Personalize the recipe by selecting flavor
enhancers, doneness level, and type of meat.
LED DISPLAY TEMPERATURE READOUT
The easy to read, weather proof LED screen displays grill temperatures, along
with connectivity indications.
Even your grill can
update its status
4
The WEBER Promise
REGISTRATION = WARRANTY
Warranty
Thank you for purchasing a WEBER product. Weber-
Stephen Products LLC, 1415 S. Roselle Road, Palatine,
Illinois 60067 and its Americas Business units
(“WEBER”) pride ourselves on delivering a safe, durable,
and reliable product.
This is WEBER’s Voluntary Warranty provided to you
at no extra charge. It contains the information you will
need to have your WEBER product repaired or replaced
in the unlikely event of a failure or defect.
Pursuant to applicable laws, the Owner has several
rights in case the product is defective. Those rights
include supplementary performance or replacement,
abatement of the purchasing price, and compensation.
These and other statutory rights remain unaected by
this Warranty provision. In fact, this Warranty grants
additional rights to the Owner that are independent
from statutory Warranty provisions.
WEBER’s Voluntary Warranty
WEBER warrants, to the purchaser of the WEBER
product (or in the case of a gift or promotional situation,
the person for whom it was purchased as a gift or
promotional item) (“Owner”), that the WEBER product is
free from defects in material and workmanship for five
(5) years from the date of purchase when assembled
and operated in accordance with the accompanying
Owner’s Manual, normal wear and tear excluded. (Note:
If you lose or misplace your WEBER Owner’s Manual,
a replacement is available online at www.weber.com.)
WEBER agrees within the framework of this warranty
to repair or replace the part that is defective in
material or workmanship subject to the limitations, and
exclusions listed below. TO THE EXTENT ALLOWABLE
BY APPLICABLE LAW, THIS WARRANTY IS EXTENDED
ONLY TO THE ORIGINAL PURCHASER AND IS NOT
TRANSFERABLE TO SUBSEQUENT OWNERS, EXCEPT
IN THE CASE OF GIFTS AND PROMOTIONAL ITEMS AS
NOTED ABOVE.
WEBER stands by its products and is happy to provide
you with the Warranty described for material defects in
the grill or its relevant components, normal wear and
tear excepted.
• ‘Normal wear and tear’ includes cosmetic and
other immaterial deterioration that may come with
ownership of your grill over time, such as surface rust,
dents / scratches, etc.
However, WEBER will honor this Warranty for the grill or
its relevant components where damage or dysfunction
results from a material defect.
• ‘Material defect’ includes rust through or burn through
of certain parts, or other damage or failure inhibiting
your ability to safely / properly use your grill.
Owner’s Responsibilities Under this
Warranty / Exclusion of Warranty
To ensure trouble-free Warranty coverage, it is
important (but not required) that you register your
WEBER product online at www.weber.com. Please
also retain your original sales receipt and/or invoice.
Registering your WEBER product confirms your
warranty coverage, will expedite any Warranty claims
you may need to make, and provides a direct link
between you and WEBER in case we need to contact
you. If you have not had time to register your grill before
calling for Warranty service, please have the following
information available when you do call:
Name – Address – Phone Number – Email – Serial
Number – Purchase Date – Purchase Dealer – Model –
Color – Primary Issue
The above warranty only applies if the Owner takes
reasonable care of the WEBER product by following
all assembly instructions, usage instructions,
and preventative maintenance as outlined in the
accompanying Owner’s Manual, unless the Owner can
prove that the defect or failure is independent of non-
compliance with the above mentioned obligations. If
you live in a coastal area, or have your product located
near a pool, maintenance includes regular washing
and rinsing of the exterior surfaces as outlined in the
accompanying Owner’s Manual.
This WARRANTY lapses if there are damages,
deteriorations, discolorations, and/or rust for which
WEBER is not responsible caused by:
• Abuse, misuse, alteration, modification, misapplication,
vandalism, neglect, improper assembly or installation,
and failure to properly perform normal and routine
maintenance;
• Insects (such as spiders) and rodents (such as
squirrels);
• Exposure to salt air and/or chlorine sources such as
swimming pools and hot tubs/spas;
• Severe weather conditions such as hail, hurricanes,
earthquakes, tsunamis or surges, tornadoes or severe
storms.
• Acid rain and other environmental factors
The use and/or installation of parts on your WEBER
product that are not genuine WEBER parts will void this
Warranty, and any damages that result hereby are not
covered by this Warranty.
Warranty Processing
If you believe that you have a part which is covered
by this Warranty, please contact WEBER Customer
Service using the contact information on our website
(www.weber.com). WEBER will, upon investigation,
repair or replace (at its option) a defective part that is
covered by this Warranty. In the event that repair or
replacement are not possible, WEBER may choose (at
its option) to replace the grill in question with a new grill
of equal or greater value. WEBER may ask you to return
parts for inspection, shipping charges to be pre-paid by
Owner.
Disclaimers
APART FROM THE WARRANTY AND DISCLAIMERS
AS DESCRIBED IN THIS WARRANTY STATEMENT,
THERE ARE EXPLICITLY NO FURTHER WARRANTY
OR VOLUNTARY DECLARATIONS OF LIABILITY GIVEN
HERE WHICH GO BEYOND THE STATUTORY LIABILITY
APPLYING TO WEBER. THE PRESENT WARRANTY
STATEMENT ALSO DOES NOT LIMIT OR EXCLUDE
SITUATIONS OR CLAIMS WHERE WEBER HAS
MANDATORY LIABILITY AS PRESCRIBED BY STATUTE.
NO WARRANTIES SHALL APPLY AFTER THE FIVE
(5) YEAR PERIOD OF THIS WARRANTY. NO OTHER
WARRANTIES GIVEN BY ANY PERSON, INCLUDING
A DEALER OR RETAILER, WITH RESPECT TO ANY
PRODUCT (SUCH AS ANY “EXTENDED WARRANTIES”),
SHALL BIND WEBER. THE EXCLUSIVE REMEDY OF THIS
WARRANTY IS REPAIR OR REPLACEMENT OF THE PART
OR PRODUCT.
IN NO EVENT UNDER THIS VOLUNTARY WARRANTY
SHALL RECOVERY OF ANY KIND BE GREATER THAN
THE AMOUNT OF THE PURCHASE PRICE OF THE
WEBER PRODUCT SOLD.
YOU ASSUME THE RISK AND LIABILITY FOR LOSS,
DAMAGE, OR INJURY TO YOU AND YOUR PROPERTY
AND/OR TO OTHERS AND THEIR PROPERTY ARISING
OUT OF THE MISUSE OR ABUSE OF THE PRODUCT OR
FAILURE TO FOLLOW INSTRUCTIONS PROVIDED BY
WEBER IN THE ACCOMPANYING OWNER’S MANUAL.
PARTS AND ACCESSORIES REPLACED UNDER THIS
WARRANTY ARE WARRANTED ONLY FOR THE BALANCE
OF THE ABOVE MENTIONED ORIGINAL FIVE (5) YEAR
WARRANTY PERIOD.
THIS WARRANTY APPLIES TO PRIVATE SINGLE FAMILY
HOME OR APARTMENT USE ONLY AND DOES NOT
APPLY TO WEBER GRILLS USED IN COMMERCIAL,
COMMUNAL OR MULTI-UNIT SETTINGS SUCH AS
RESTAURANTS, HOTELS, RESORTS, OR RENTAL
PROPERTIES.
WEBER MAY FROM TIME TO TIME CHANGE THE DESIGN
OF ITS PRODUCTS. NOTHING CONTAINED IN THIS
WARRANTY SHALL BE CONSTRUED AS OBLIGATING
WEBER TO INCORPORATE SUCH DESIGN CHANGES
INTO PREVIOUSLY MANUFACTURED PRODUCTS,
NOR SHALL SUCH CHANGES BE CONSTRUED AS
AN ADMISSION THAT PREVIOUS DESIGNS WERE
DEFECTIVE.
Weber-Stephen Products LLC
Customer Service Center
1415 S. Roselle Road
Palatine, IL 60067
U.S.A.
For replacement parts, call:
1-800-446-1071
The WEBER Promise 5 year voluntary warranty)
At WEBER, we pride ourselves on two things: making grills that last and
providing a lifetime of excellent customer service.
5
PULSE 2000
Food Probe and Cable Wrap
Porcelain-Enamelled Cast Iron Cooking Grates
Heating Element Assembly
Heating Element Thumb Screws
Removable Bowl Liner
PULSE 2000
Temperature Controller
Disposable Drip Tray
Slide-Out Catch Pan
Assembly
Assembly
These instructions will give you the minimum
requirements for assembling your WEBER
electric grill. Improper assembly can be
dangerous.
mWARNING: Do not modify the
appliance. Modifications are unsafe
and will void your warranty.
• Any parts sealed by the manufacturer must not
be opened or altered by the user.
• Do not cover any parts of the grill with aluminum
foil. It may negatively impact the performance of
your grill.
Parts List
The grills that are illustrated in this Owner’s
Manual may vary slightly from the model
purchased.
3
2
1
6
Product Features
TAKES LESS THAN TWO MINUTES
ARemovable Temperature Controller
BDigital Thermometer
CTemperature Status Indicator Light(s)
DWi-Fi and Bluetooth® Status Indicator Lights
A
B
G
F
E
H
I
C
D
PULSE 2000 Features
ETall Lid
FCable Routing
GPower On/Off Button
HGrease Management System
IFood Probe Ports for WEBER CONNECT Technology
7
Product Features
Feature Descriptions
Removable Temperature Controller
The temperature controller is designed to be easily removed in order to make storage and
cleaning easy. The controller should be stored indoors in the box provided.
Digital Thermometer
An LED screen serves as a digital thermometer displaying the grill temperature.
Thisensures a precise and accurate temperature reading of your grill.
Status Indicator Lights
The PULSE has red status indicator lights on the temperature controller to let you know
that your grill is heating up and when it is ready to barbecue.
Indicator lights on the LED screen illuminate when the controller has connected to a
Wi-Fi network, or when the grill has successfully paired with your with your Bluetooth®
enabled smart device.
Tall Lid
The lid of the grill is tall enough to provide ample room for barbecuing whole chickens
and roasts.
Cable Routing
An integrated clip on the right leg of the grill allows for easy routing of the cable from
the temperature controller to the back of the grill.
Power On/Off Button
The push-button on/o switch is easy to use. When the temperature controller is on, the
button is recessed and when it is o, the button protrudes.
Grease Management System
The grease management system helps with the removal of grease and is designed to
help prevent flare-ups. Drippings that are not vaporized are funneled into the drip tray,
which is located within the catch pan under the cookbox.
Food Probe Ports for WEBER CONNECT Technology
Confidently tend to the grill and your guests while using the integrated WEBER CONNECT
feature which employs food probes allowing you to monitor the temperature of your
food and your grill from across the garden or inside your kitchen via your Wi-Fi network,
or your smart device’s Bluetooth® connection.
The app allows you to view, on your mobile device, the real-time core temperature of
the food and the temperature of your grill. Once you’ve downloaded the WEBER CONNECT
app, connect the food probes from your grill to the food. From the app youhave the
ability to change the display on the Temperature controller to Fahrenheit or Celsius.
Removable Components for Easy Cleaning
Cooking grates, bowl liner and grease tray are removable for easy cleaning. The bowl
liner is dishwasher safe.
Porcelain-Enamelled Cast Iron Cooking Grates
Porcelain-enamelled cast iron cooking grates evenly retain heat to create those
beautiful sear marks that we all strive for. The heat retention quality of the cast
ironcreates a faster recovery time after the lid has been lifted.
Dual Zone Grilling
Simultaneously grill dierent foods in two temperature zones. Sear a steak over high
heat on one side of the grill while your side dish cooks slowly over low heat on the
other side of the grill.
8
E
D
C
B
A
Operation
Getting Started
Attach Temperature Controller
1) Plug the temperature controller into the grill by
pushing it straight onto the mounting bracket (A).
Do not force the temperature controller into the
mounting bracket. Ensure that the heating element
pins are aligned with temperature controller for
proper attachment (B).
2) Route the power cable under the right handle and
secure it in the cable clips. (C).
3) Make sure that red power button located on the
right side of the temperature controller is in the
OFF position.
4) Plug the power cable into an grounded socket.
Preheat the Grill
Preheating the grill is critical to successful
barbecuing. Preheating helps to prevent food from
sticking to the cooking grate and gets the cooking
grate hot enough to sear properly. It also burns o
residue of a previously-cooked meal.
1) Push the red power button located on right side of
temperature controller to turn ON the grill (D).
2) Turn the temperature control knob(s) to the high
position by turning them clockwise. The digital LED
screen will display the temperature of the grill.
3) Preheat the grill with the control knob(s) in the
high position (E). The red status indicator lights
will flash to indicate that the grill is preheating and
the temperature display will increase as the grill
heats up. When the selected temperature setting
is reached, the temperature controller will beep
momentarily. The status indicator lights will stop
flashing and remain lit. When the temperature
registers 500°F (260°C) the grill is preheated. This
will take approximately 20 to 30 minutes depending
on ambient conditions.
4) To grill at a lower temperature: Preheat as outlined
above. Turn the knob counter-clockwise to the
desired setting. Start barbecuing.
Reference the grilling guides in the WEBER CONNECT
app for approximate grilling times and settings for the
cuts of meats listed (adjust for conditions).
Ambient Conditions
Grilling in a colder climate or at a higher altitude will
extend your cooking time. Sustained wind will lower
the grill’s internal temperature. Place grill so wind
blows against the front of the grill.
Perform an Initial Burn-Off
Heat the grill on the highest setting, with the lid
closed, for at least twenty minutes prior togrilling
for the very first time.
mWARNING
mUse heat-resistant grill mitts or
gloves when operating grill.
mShould a grease fire occur, close
the lid, turn the power button o,
unplug the grill from the socket and
leave the lid closed until the fire is
extinguished. Do not use liquid to
extinguish flames.
9
Operation
Grilling with Food Probes
Use the included food probes to monitor of your
WEBER PULSE for the perfect food, every time.
Please follow these steps for using food probes:
1) Once the grill has been preheated, open the grill lid
and clean the cooking grates using a grill brush or
scraper, then set the control knobs to the desired
grill temperature.
2) Place your food on the grates.
3) Plug in the food probe(s) to the port of the
temperature controller (F) and, using heat resistant
grill mitts or gloves, route food probe cables through
the side channel on the grill (G).
4) Insert food probe(s) into the center of the thickest
part of your food.
5) Close the grill lid.
6) From the WEBER CONNECT app, select a desired
food to cook or select a Cook Program. You will
receive a notification when your food has reached
the set temperature(s) and your cook has ended.
WEBER CONNECT App
First things first.
Download the WEBER CONNECT app.
To fully activate and update your new
PULSE grill, it is important to first
download the WEBER CONNECT app.
Download, connect and register to receive:
• Flip and Serve Notifications
• Food Readiness Countdowns
• Custom Food Doneness Alerts
• Step-by-step Grilling Assistance
Connecting Your Grill To Bluetooth® or
Wi-Fi Network
To connect your WEBER PULSE grill via Bluetooth® or to
your local Wi-Fi network, follow these steps:
NOTE: WEBER recommends that your smart device be
running the latest version of its operating system before
attempting to connect your grill to Bluetooth® or your
Wi-Fi network.
1) Push the red power button located on right side of
temperature controller to turn ON the grill.
2) Verify that your smart device is connected to
Bluetooth® or your local Wi-Fi network.
3) From your smart device, download the new WEBER
CONNECT app from the App Store on Apple devices,
or the Play Store on Android devices.
4) Open the WEBER CONNECT app and follow the
in-app instructions for connecting to your PULSE
grill.
NOTE: In order to successfully connect your smart device
to your grill via a local Wi-Fi network, first make sure your
grill is paired via Bluetooth® and that your grill is within
range of your Wi-Fi router. If your attempts to connect have
been unsuccessful, try moving the grill within range of
the Wi-Fi router or adding a signal extender for a stronger
signal.
F
G
mWARNING
mRisk of injury! The probes are very
sharp. Please be careful when
handling probes.
mRisk of burns! Handling the food
probes without hand protection will
result in severe burns. The colored
probe indicators are not intended
to be touched with bare hands
while using the grill as they are not
heat-insulated. Please wear heat-
resistant gloves at all times while
using this product in order to avoid
being burned.
H
Probe Usage
The colored probe indicators are for visual
identification of the probe(s) within the app.
• To ensure an accurate reading, please insert the probe
a minimum depth of 0.4 inches (10 mm) into the center
of the meat(H). For poultry, it’s best to place the probe
in the thickest part of the thigh or breast, avoiding the
bone. For thick cuts of flat meat, insert the probe into
the middle of the meat from the top or the sides .
To ensure safe usage of the meat probe and to prevent
damage to the probe:
• Do not expose the probe or its wiring to direct contact
with the cooking grate.
• Route food probe cables through the side channel on
the grill to ensure that the grill lid closes.
• Do not submerge the probe or its wiring in liquid.
• Probe is not dishwasher safe.
Important Note: When using probe, be sure to route wire
where it will not be exposed to flames or temperatures
exceeding 715°F (380°C). Avoid exposing probe to
temperatures below -22°F (-30°C). Temperatures below
-22°F (-30°C) or above 572°F (300°C) will not display
in the app and will cause the probe to disappear from
connection.
Cool Down
When finished grilling, turn control knob(s) o, unplug
the power cable and allow the temperature controller
to cool. Remove the temperature controller and store
indoors in the storage box when not in use.
10
A
C
B
D
Operation
Meal-to-Meal Maintenance
Keep it Clean
Accumulated dirt and grease may reduce grill
performance. Factors such as altitude, wind and
outside temperature can aect cooking times.
Check for Grease
Your grill was built with a grease management
system that funnels grease away from food and into a
disposable container. As you cook, grease is channeled
down to the slide-out catch pan and into a disposable
drip pan that lines the catch pan. This system should
be cleaned each and every time you grill in order to
prevent fires.
1) Confirm that the grill is o and cool.
2) Unplug and remove temperature controller by
pulling it side-to-side slightly until it releases from
the mounting bracket (A).
3) Remove the slide-out catch pan by pulling it
forward (B).
4) Check for grease in the disposable drip pan that
lines the slide-out catch pan. Discard disposable drip
pan when necessary and replace with a newone.
5) Reinstall all components.
Clean the Cooking Grate
After preheating, any bits of food or debris left over
from previous use will be easier to remove. Clean
cooking grates will also prevent your next meal from
sticking.
1) Brush the cooking grates with a stainless steel
bristle grill brush immediately after preheating(C).
Cleaning the Temperature Controller
Wipe down temperature controller with a microfiber
cloth dampened with water. Do not use cleaners or
brushes as they will scratch the surface. Never use
glass cleaners on plastic. It will damage the surface.
Storing the Temperature Controller
Allow the temperature controller and probes to cool
before wiping them clean. Store the temperature
controller and food probes indoors in the storage box
provided (D).
mWARNING
mThe grill should be thoroughly
cleaned on a regular basis.
m Do not line the slide-out catch
pan or any part of the grill with
aluminum foil.
mUse caution when removing catch
pan and disposing of hot grease.
mCheck the slide-out catch pan for
grease build-up before each use.
Remove excess grease to avoid a
grease fire.
mGrill brushes should be checked for
loose bristles and excessive wear
on a regular basis. Replace brush
if any loose bristles are found on
cooking grates or brush. WEBER
recommends purchasing a new
stainless steel bristle grill brush at
the beginning of every spring.
mCAUTION
mTemperature controller should
be removed from grill and stored
in the box and indoors when grill
is not in use - out of the reach of
children.
Food Probe Care
Cleaning the Food Probe
Clean probe before first use. The probes should
be cleaned by wiping them down with a damp
cloth.
The probes are not dishwasher safe. The probes
are not waterproof and damage may result from
water exposure. Never submerge the probes
in water. Take care not to expose the wiring of
the probes or the area where the probes’ wiring
meets the probe to liquid.
Probe Wrap
Neatly wrap the probe when it is not in use.
Store the probe in the storage box with the
Temperature controller.
11
Tips and Hints
mWARNING
mTo avoid overheating, this
appliance must not be covered by
any solid or flexible material such
as an aluminum tray, aluminum
foil or trays made of other heat
resistant material. Any item must
be placed centrally on the grill
to allow sucient ventilation.
Larger coverage with such items or
materials on the grate would impair
the safety of the product and could
lead to serious damage.
PULSE Grill Temperature Range:
LOW between 200° and 300°F (93° - 149°C)
MEDIUM between 350° and 450°F (176° - 232°C)
HIGH between 500° and 600°F (260° - 316°C)
Searing Setup
Turn the control knob(s) to the high setting and
preheat the grill to 500°F (260°C). Brush the cooking
grates clean with a stainless steel bristle grill brush.
Adjust setting to the temperature noted in the recipe.
Place food on cooking grates and close the lid of
the grill. Turn your food only once during the grilling
time. Lift the lid only to turn the food or check
for the doneness at the end of the recommended
grillingtime.
OFF LOW
MEDIUM
HIGH
Roasting Setup
Turn the control knob(s) to the high setting and preheat
the grill to
500°F (260°C)
. Brush the cooking grates
clean with a stainless steel bristle grill brush.
Reduce heat by turning control knob(s) to medium.
Place large foods, such as whole chickens or roasts,
horizontally in the center of the grill.
Dual Zone Grilling
Turn the control knobs to the high setting and preheat
the grill to 500°F (260°C).
Adjust the temperature of each control knob to the
preferred setting for each zone. Brush the cooking grates
clean with a stainless steel bristle grill brush.
If you are grilling one item for longer than the other,
it is recommended that you adjust both control knobs
to the preferred temperature of the first item to be
grilled and place the item on the left side of the
grill. Ten minutes prior to adding the second item,
adjust the temperature of the right control knob to
the preferred cooking temperature and allow the
temperature in the area to adjust. Please note that
the temperature controller will display the average
temperature inside of the grill and not the individual
zones.
Turn your food only once during the grilling time.
Lift
the lid only to turn the food or check for the doneness
at
the end of the recommended grilling time.
12
Tips and Hints
FCC COMPLIANCE STATEMENT
CAUTION: Changes or modifications not expressly
approved could void your authority to use this equipment
This device complies with Part 15 of the FCC Rules. Operation
to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation
FCC RADIO FREQUENCY (RF) EXPOSURE
This equipment complies with FCC radiation exposure limits
set forth for an uncontrolled environment. The user should
avoid prolonged exposure within 20cm of the antenna, which
may exceed the FCC radio frequency exposure limits.
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada license-exempt
RSS standard(s). Operation is subject to the following two
conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including
interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie
Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
GrillingDo’s andDon’ts
Preheat grill each and every time.
If the cooking grates are not hot enough, the food will stick and you will
likely never have a chance of searing your food properly or developing those
handsome sear marks. Even if a recipe calls for medium or low heat, always
preheat the grill on highest setting first.
Don’t grill on dirty grates.
Placing food onto the cooking grates before they have been cleaned is never a
good idea. Left over residue on the grates acts like glue, binding it to the grates
and to your food. To avoid tasting last night’s dinner on today’s lunch, make sure
that you are barbecuing on a clean cooking grate. Once the grates are preheated,
use a stainless steel bristle grill brush to make a clean, smooth surface.
Be present in the process.
Before starting your grill, make sure that everything you need is within arm’s
reach. Don’t forget your essential barbecuing tools, such as oiled and seasoned
food, glazes or sauces and clean cooking platters for the cooked food. Having to
run back to your kitchen not only means missing out on the fun, but it could also
result in burning your food. French chefs call this ‘mise en place’ (meaning, ‘put
in place’). We call it ‘being present’.
Create a little elbow room.
Packing too much food onto the cooking grates restricts your flexibility. Leave at
least one-quarter of the cooking grates clear with plenty of space between each
food item in order to get your tongs in there and easily move the food around.
Sometimes barbecuing involves split-second decisions and the need to move
food from one area of the grill to another. So give yourself enough room to grill.
Try not to peek.
The lid on your grill is for more than just keeping the rain out. Most importantly,
it’s for preventing too much air from getting in and too much heat and smoke
from getting out. When the lid is closed, the cooking grates are hotter, the
cooking times are faster and the smoky tastes are stronger. Usethe WEBER
CONNECT app to quickly monitor the heat of your grill and the core temperatures
of your food so that you don’t need to open the grill until it’s time for dinner. So
put a lid on your grill!
Only flip once.
What’s better than a juicy steak with a deep sear and plenty of beautifully-
caramelised bits? The key to accomplishing these results is to keep your food
in place. Sometimes we have the tendency to flip our food before it reaches the
desired level of color and flavour. In nearly all cases, you should turn food just
once. If you are moving it more than that, you are probably also opening the lid
too often which causes its own set of problems. So step back and trust the grill.
13
Product Care
D
B
A
mWARNING
mTurn your grill o and wait for it to
cool before thoroughly cleaning it.
m
Do not spray liquid on heating
element or controller.
m
Do not immerse in water when
cleaning.
mCAUTION
mDisconnect the appliance from
the supply circuit and remove
the temperature controller
before performing cleaning and
maintenance.
m
Do not use any of the following to
clean your grill: abrasive stainless
steel polishes or paints, cleaners
that contain acid, mineral spirits
or xylene, oven cleaner, abrasive
cleaners (kitchen cleaners) or
abrasive cleaning pads.
mDo not use metal brushes to clean
heating elements. Allow food to
burn o during preheating.
Deep Cleaning and Maintenance
CLEANING THE INSIDE OF THE GRILL
Over time, the performance of your grill can diminish if
it has not been maintained properly.
Low temperatures, uneven heat and food sticking
to cooking grates are all signs that cleaning and
maintenance are overdue. When your grill is o and
cool, start by cleaning the inside from the top down.
A thorough cleaning is recommended after every five
cooks. Consistent use may require more frequent
cleanings.
Cleaning the Lid
From time to time you may notice ‘paint-like’ flakes
on the inside of the lid. During use, grease and smoke
vapours slowly change into carbon and deposit on the
inside of your grill’s lid. These deposits will eventually
peel and look very similar to paint. These deposits are
non-toxic, but the flakes could fall onto your food if you
do not clean the lid regularly.
1) Use a plastic scraper to remove carbonised grease
from inside the lid(A).
Cleaning the Bowl Liner and Cookbox
Look inside the cookbox for any grease accumulation
or leftover food particles. Excessive accumulation can
cause a fire.
It is recommended to use gloves when removing
heating elements as they will be dirty.
1) Remove the temperature controller.
2) Remove cooking grates (B).
Do not use metal brushes to clean heating elements.
3) Remove the heating elements by turning the thumb
screw(s) on the front of the grill counterclockwise
until the screw releases(C).
4) Slide the heating elements towards the back of the
grill. Taking care not to bend the heating element,
tilt it upwards and remove it (D).
5) Use a plastic scraper to scrape debris o of the
sides and bottom of the bowl liner into the opening
in the bottom of the cookbox(E). This opening
funnels debris into the slide-out catch pan.
6) Remove and clean the slide-out catch pan. Refer to
‘Meal-to-Meal Maintenance’.
The bottom liner of the grill can be removed and
washed with warm soapy water. The bowl liner is
dishwasher safe. Take care not to bend the bowl liner.
After cleaning, reinstall the bowl liner. Do not operate
the grill without the bowl liner.
To reinstall the heating elements, insert the heating
elements into the corresponding holes inside the front
of the grill. Reattach by turning thumb screws to the
right. Do not over-tighten.
Clean heating elements by allowing food to burn o.
CLEANING THE OUTSIDE OF THE GRILL
The outside of your grill may include aluminum,
stainless steel and plastic surfaces.
WEBER recommends the following methods based on
the surface type:
Cleaning Stainless Steel Surfaces
Clean stainless steel using a grease-cutting soap. Use
a microfibre cloth to clean in the direction of the grain
of the stainless steel. Rinse with clear water and dry
thoroughly. Do not use paper towels. Do not use bleach
or chlorinated cleaning products on stainless steel.
Note: Do not risk scratching your stainless steel with
abrasive pastes. Pastes do not clean or polish. They
will change the color of the metal by removing the top
chromium oxide film coating.
Cleaning Painted Surfaces and
PlasticComponents
Clean painted and plastic components with grease-
cutting soap. Rinse with clear water and dry thoroughly.
Cleaning the Outside of Grills that are in
Unique Environments
If your grill is subject to a particularly harsh
environment, you will want to clean the outside more
often. Acid rain, pool chemicals and salt water can
cause surface rusting to appear. Wipe down the
outside of your grill with warm soapy water. Follow
up with a rinse and thorough drying. Additionally,
for stainless steel parts only, you may want to apply
a stainless steel polish cleaner weekly to prevent
surface rust.
C
PULSE 2000
E
14
Troubleshooting
ELECTRIC GRILL DOES NOT TURN ON
SYMPTOM
• Heating element does not heat when following the instructions in the ‘Operation’ section
of this Owner's Manual.
CAUSE SOLUTION
The temperature controller may not be properly
inserted into the housing.
Remove and reinstall temperature controller.
Always plug the temperature controller into the
grill
before plugging power cable into the socket.
There is a problem with the power flowing from the
socket.
Check the electrical power supply.
The GFI safety device that is built-in to the temperature
controller may have interrupted the power to the grill.
If the digital thermometer display and the temperature
status indicator light(s) are not on, move the red power
button on the temperature controller to the OFF position
in order to ‘reset’ the GFI safety device. Wait 30 seconds,
then move the red power button to the ON position.
ERROR CODE APPEARS ON DISPLAY
SYMPTOM
• During start-up or barbecuing, an error code appears on the digital display.
CAUSE SOLUTION
The temperature controller is a device that is sensitive
to certain external factors. Variations in power supply
or radio frequency may aect operation.
First, turn the temperature controller o using the
red power button. Unplug the power cable from
the power outlet and remove the temperature
controller from the grill.
Wait 30 seconds, then attach the temperature
controller fully onto the grill before plugging the
power cable into the outlet. Move the red power
button to the ON position.
ELECTRIC GRILL IS EXPERIENCING CONNECTIVITY ISSUES
SYMPTOM
• Wi-Fi is having trouble maintaining connectivity with a Wi-Fi network.
CAUSE SOLUTION
Grill is out of range of the Wi-Fi network signal. In order to successfully connect your smart device
to your local Wi-Fi network, your grill must be
within range of your Wi-Fi router. If your attempts to
connect have been unsuccessful, try moving the grill
within range of the Wi-Fi router or adding a signal
extender for a stronger signal.
SYMPTOM
• Bluetooth® is having trouble maintaining connectivity or pairing with a smart device.
CAUSE SOLUTION
Bluetooth® is a short range signal only. When the temperature controller is on, it is ready to
pair. Make sure that Bluetooth® on the smart device
is turned on and that the device is near the grill.
Bluetooth® has already paired to another smart device. If the Bluetooth® indicator light is on but is not
flashing, it means that it is already paired to a smart
device. Turn o Bluetooth® on any smart device that
you do not wish to have paired to the grill.
mWARNING
mDo not attempt to make any
repair to electric components or
structural components without
contacting Weber-Stephen
Products LLC, Customer Services
Department.
mFailure to use genuine Weber-
Stephen parts for any repair or
replacement will void all warranty
protection.
DON'T FORGET TO REGISTER
REPLACEMENT
PARTS
To obtain replacement parts,
contact the local retailer in your
area or log onto weber.com.
CALL
CUSTOMER
SERVICE
If you are still experiencing any
problems, contact the CustomerService
Representative in your area using the
contact information that can be
found on weber.com.
15
Replacement Parts
PULSE 2000 - US - 010920
10
11
12
13
14
15
16
17
18
3
2
1
4
5
7
6
8
9
PULSE 2000
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
AppStore is a service mark of Apple Inc. Android is a trademark of Google LLC. Google Play and the
Google Play logo are trademarks of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and
any use of such marks by Weber-Stephen Products LLC is under license. Other trademarks and trade
names are those of their respective owners.
© 2020 Designed and engineered by Weber-Stephen Products LLC,
1415 S. Roselle Road, Palatine, Illinois 60067 USA.
weber.com
U.S.:
1-800-446-1071
Canada:
1-800-446-1071
SERIAL NUMBER
Write your grill's serial number in the box above for future
reference. The serial number appears on the data label that
is located on the right leg of the grill frame.

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