Wellgate 26xx Series User manual

Wellgate 26xx Series
VoIP Gateway
User Manual
Revision Information
Version Date Description
106d Oct-12-2009 4
nd
English Version
1. Introduction ...................................................................................................... 3
1.1 26xx Telephony Gateway.................................................................................. 3
1.2 Benefits .......................................................................................................... 3
1.3 Physical Interface............................................................................................. 3
1.4 Specification.................................................................................................... 4
1. Setting and maintenance..................................................................................
1.6 Environmental .................................................................................................

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2. Appearance ....................................................................................................... 6
2.1 Front Panel: LED Indicators............................................................................ 6
2.2 Rear Panel: LED Indicators............................................................................. 7
3. Environment Setup and IP Connection ................................................................ 9
3.1 Configuration................................................................................................... 9
3.2 Network Configuration ................................................................................... 11
3.2.1 WAN Setting ............................................................................................... 12
3.2.1.1 WAN Setting --Static IP .........................................................................................14
3.2.1.2 WAN Setting --DHCP............................................................................................15
3.2.1.3 WAN Setting --PPPoE ...........................................................................................16
3.2.2. LAN Setting ............................................................................................... 17
3.3 General configuration..................................................................................... 19
3.3.1 PABX Mode (Just use 2644 only).................................................................. 19
3.3.2.1 SIP Setting............................................................................................... 20
3.3.3 SIP Advanced Setting .................................................................................. 23
3.3.4 Payload Type Setting ................................................................................... 26
3.3. Line Setting ................................................................................................ 27
3.3.6 Qos Setting................................................................................................. 30
3.3.7 Speed Dial Setting....................................................................................... 31
3.3.8 Caller ID Setting ......................................................................................... 32
3.3.9 CDR Setting ................................................................................................ 34
3.3.10 Syslog Setting ........................................................................................... 3
3.4 Advanced Configuration ................................................................................. 37
3.4.1 System setting ............................................................................................ 37
3.4.2 SNTP Setting .............................................................................................. 41
3.4.3 Codec Setting ............................................................................................. 42
3.4.4 Voice Setting............................................................................................... 44
3.4. Tone Setting ............................................................................................... 46
3.4.6 Phone Setting ............................................................................................. 48
3.4.7 Digit Manipulation ....................................................................................... 0
3.4.8 Dial Plan..................................................................................................... 2
3.4.9 Call routing Editor ....................................................................................... 4
3. Management .................................................................................................
3. .1 Provision Server ..........................................................................................
3. .2 Save-Reload setting..................................................................................... 6
3. .3 Voice File.................................................................................................... 7
3. .4 Upgrade Firmware....................................................................................... 8
3. . Reset to Default.......................................................................................... 9

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3. .6 Network Status ........................................................................................... 60
3. .7 Version Info. ............................................................................................... 61
3. .8 Port Status ................................................................................................. 62
3. .8 Password.................................................................................................... 63
3.6 Rebooting the system .................................................................................... 64
Appendix A: How to set the P2P call ...................................................................................65

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1. Introduction
1.1 26xx Telephony Gateway
The Wellgate 26xx is an 4 to 8-ports FXS FXO VoIP gateway which includes
1-WAN 4-LAN 10 100 base-T NAT router to meet the current network
environment. Field-proven quality of Voice communication and Fax transmission
over IP broadband access network to makes Wellgate 26xx series to be an
excellent solution for various VoIP applications.
1.2 Benefits
Ideally suited for Enterprise use, rich-feature designed to inter-work with
IP-PBXs for small and middle enterprises.
Carrier-grade features are supported and tested to be fully interoperable with
leading Soft-Switches.
Provide CDR for call shop application.
Superb device for apartment VoIP service.
1.3 Physical Interface
Ethernet port (RJ-45, 10 100 base-T)
1-WAN port, for connect to router, ADSL modem (ATU-R), or switch hub
directly.
4-LAN port, for PC or other network devices connecting.
Telephony port (RJ-11) --- depending on different models
8-FXS ports, to connect with analog phone
8-FXO ports, to connect with PSTN
4-FXO 4FXS ports, to connect with PSTN and analog phone
4 FXO ports, to connect with PSTN
4 FXS ports, to connect with phone
Reset button (Factory Default)
AC power Jack
Status indicated LED
Indicates Ethernet, FXS, and SIP system status

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1.4 Specification
IP Network connection
IPv4 (RFC 791)
MAC Address (IEEE 802.3)
PPPoE Client (RFC 2516)
DNS Client
DHCP Client (RFC 2131)
DHCP Server (RFC 2131)
NAT (RFC 1631)
TCP UDP (RFC 793 768)
ICMP (RFC 792)
RTP RTCP (RFC 1889 1890)
SNTP (RFC 2030)
TFTP Client
Telnet Server
HTTP Server
QoS – 802.1Q Virtual LANs
DiffServ (RFC 2475) ToS (RFC 791 1349)
IP Telephony VoIP)
SIPv2 (RFC 3261)
-Session Timer (RFC 4028)
-Privacy Mechanism (RFC 3323)
-Outbound proxy setting for increasing performance, productivity,
and security.
-SIP proxy redundancy- Support Primary and Secondary proxy.
Voice Codecs
-G.711 (a-Law u-Law): 64k bits (PCM)
-G.723.1: 6.3k 5.3k bits
-G.729A: 8k bits (CS-SCELP)
VAD – Voice Activity Detection with Silence Suppression
CNG – Comfortable Noise Generation
Echo Cancellation (G.165 G.168)
Jitter Buffer – Adaptive & Configurable
Packet Loss compensation - increasing voice quality
DTMF: In-band, Out-of-band (RFC 2833), and SIP-Info
Caller Generation Detection – FSK, DTMF
FAX transmission

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-G.711 pass-through
-T.38 Fax relay protocol
Tone Generation & Detection
-Ringing Tone
-Ring Back Tone
-Dial Tone
-Programming Tone
Call Features
-Call Hold
-Call Transfer (Blind & consultant)
-Call Forward (Unconditional No Answer Busy)
MWI – Message Waiting Indication
PSTN Routing Prefix (2644 only)
PSTN Bypass when network or system failure (2644 only)
IP line hunting
Adjustable volume level
Security
HTTP 1.1 basic digest authentication for WEB access
MD5 for SIP authentication (RFC 2069 2617)
Password protected Admin access authority
1. Setting and maintenance
Configure & Update method
-Web Browser (HTTP)
-Telnet
-FTP TFTP
Setting parameter Import Export
Voice announcement of IP address
Syslog Client – Debug & CDR (Call Detail Record)
1.6 Environmental
Dimension: 35 × 242 × 160 mm (Desktop)
Weight: 0.935kg (unit)
Operating Temp. & Humidity
-Temp.: 0℃～45℃ (32℉～113℉)
-Humidity: 10％～85% relative humidity, non-condensing

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Storage Temp. & Humidity
-Temp.: 0℃～55℃ (32℉～131℉)
-Humidity: 10％～95％ relative humidity, non-condensing
AC Power Adaptor:
-INPUT: AC100V-240V, 50 60Hz
-OUTPUT: DC 12V, 3.0A
Regulatory Compliance: FCC (Part 15, Class B) & CE
2. Appearance
2.1 Front Panel: LED Indicators
Wellgate 2608
Wellgate 2680
Wellgate 2644
LED Description
Power When the power adapter is connected, the LED will light up
green.
Ready When system is startup successfully, the LED will light up
green.
Proxy When the gateway is registered successfully to a Proxy, this
will light up green.
WAN This will light up green when the gateway’s WAN port is
physically connected to the public internet. When data is
transmitted through this port, it will flash green.
The default IP of WAN port is 10.1.1.3.

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LAN (1-4) This will light up green when the gateway’s LAN port 1-4 is
physically connected to a local network (Refer to Rear Panel
section in page number for location of LAN port 1-4). When
data is transmitted through this port, it will flash green.
The default IP of LAN port is 192.168.123.123.
T1-T8 The status LED for FXS port 1-8, this will light up amber
orange when the connected phone’s handset is lifted, or when
the connected phone is engaged in a conversation. It will
flash amber orange when there is an incoming call.
L1-L8 The status LED for FXO port 1-8. When there is no PSTN
connected, this LED will become blinking. when PSTN is
connected and no talking, the LED will be off. When a line is
using, the LED will become light up.
2.2 Rear Panel: LED Indicators
Wellgate 2608
Wellgate 2680
Wellgate 2644
Item Description
Reset Press and hold over 5 seconds to reload factory default
setting, this will erase all the settings configured on the
gateway.
T1-T8 The RJ-11 FXS port 1-8, connects analog phone sets, trunk

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line in PABX.
L1-L8 The RJ-11 FXO port 1-8, connect to PSTN
T1 P1-T4 P4 It is a pair of FXO and FXS connector. The different is that the
when power off or application is crashed, the FXO and FXS will
be connected together automatically for local surviving.
LAN 1-4 10 100 Base-T RJ-45 socket for LAN port 1-4, connects to
local area network.
WAN 10 100 Base-T RJ-45 socket for WAN port, connects to wide
area network.
DC 12V The power socket, input AC 100V~120V; output DC12V.3A

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3. Environment Setup and IP Connection
First of all, connect your computer to Wellgate 26xx’s LAN port by using DHCP.
The IP address assign to your computer should be 192.168.123.x by default.
Once you can get the IP address from Wellgate 26xx, you can start the
configuration as below.
3.1 Configuration
Login to the WELLGATE 26XX web configuration menu
1. Open your WEB browser and key in the default IP address of the gateway
(http://192.168.123.123) in the Address box (see figure below).
3. You will see a pop-up window requesting username and password before you
can login to the web configuration menu. Username is “root” while password is
blank “ “ (see figure below).

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2. You will enter the main page of the web configuration interface after you
keyed in the username and password correctly (see figure below).

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3.2 Network Configuration
The following instructions will explain the configurations for setting up the WAN
port of the 26xx. There are in total three methods of connections: Static IP,
DHCP and PPPoE.
Note: You can retrieve the IP address of the WAN port by keying #126# on the
phone set that is connected to the FXS port of the gateway. You will hear an IVR
announcing the current IP address of the WAN port.

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3.2.1 WAN Setting
The table shown below describes the configuration items for 3 connection types
of network (Static IP, DHCP and PPPoE).

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WAN Setting
Item Description Static IP DHCP
PPPoE
Connected mode Select the connection method
for the WAN port of the 26xx,
you can choose the following:
Static IP
DHCP
PPPoE
V V V
Current IP Address Show current IP address V V V
DNS server mode Select the DNS behavior, you
can choose the following:
Auto
Manual
“DNS auto” will retrieve the
DNS information sent from
the DHCP server.
“Manual” will look at the
specified Primary and
Secondary DNS address.
V V V
Primary DNS address
Specify the address of the
Primary DNS. V V V
Secondary DNS
address
Specify the address of the
Secondary DNS. V V V
WAN Link Speed Select the connection speed
for the WAN port of the 26xx,
you can choose the following:
Auto
100M
10M
V V V
HTTP port for WEB
management
Specify the port number for
WEB management, the
allowable range is
80,1024~65535.
V V V
IP address Specify the IP address. V
Subnet mask Specify the subnet mask. V

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WAN Setting
Item Description Static IP DHCP
PPPoE
Default gateway Specify the IP address of the
default gateway. V
Remote access
restriction
Restricts Blocks users
connecting to the WAN port’s
IP remotely, you can
Enable/Disable this option.
V V V
PPPoE userID Specify the username of the
PPPoE account V
PPPoE password Specify the password
associated to the PPPoE
account above.
V
Reboot after remote
host disconnection
When the remote host
(PPPoE) fails, the gateway
will retry 3 times to
reconnect, if there is no reply
from the remote host within 3
tries, then the gateway will
reboot. You can
Enable/Disable this option.
V
3.2.1.1 WAN Setting --Static IP

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1. Press the “Apply” button (at the bottom) after you finish to save changes.
2. Press the “Reboot” button to apply the changes.
3.2.1.2 WAN Setting --DHCP
1. Press the “Apply” button (at the bottom) after you finish to save changes.
2. Press the “Reboot” button to apply the changes.
P.S. When you are using DHCP in WAN and not connected, please make
sure you connect Ethernet before use PC to connect to LAN port.

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3.2.1.3 WAN Setting --PPPoE
1. Input PPPoE user ID and password
2. Press the “Apply” button (at the bottom) after you finish to save changes.
3. Press the “CANCEL” button (next to the Apply button) to clear the values in
the page.
4. Press the “Reboot” button to apply the changes.

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3.2.2. LAN Setting
LAN Setting
ITEM Description
LAN IP address Specify the IP address of the 26XX LAN
port.
LAN mask address Specify the mask address for 26XX
LAN port.
DHCP server Enable/Disable DHCP function on
the LAN port. Once enabled, the LAN
ports will function as a DHCP server,
network devices connected to them
will be issued with IP addresses.
IP address from When DHCP is enabled, you can
specify the IP address to start from
when assigning to attach network
devices.
IP address to When DHCP is enabled, you can
specify the ending IP address assigned
to the attached network devices.

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LAN Setting
ITEM Description
Domain Name You can specify the domain name that
will be assigned by the DHCP server to
the attached network devices. The
DHCP server will send information on
the “server host name” to the DHCP
client.
Lease time(sec) You can specify the maximum lease
time of the IP address allocated to the
DHCP client.
DNS server mode Select the DNS behavior, you can
choose the following:
Auto
Manual
“DNS auto” will retrieve the DNS
information sent from the DHCP
server.
“Manual” will look at the specified
Primary and Secondary DNS address.
Primary DNS address Specify the address of the Primary
DNS.
Secondary DNS address Specify the address of the Secondary
DNS.
1. Press the “Apply” button (at the bottom) after you finish to save changes.
2. Press the “Reboot” button to apply the changes.

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3.3 General configuration
To make VoIP calls, you will need a SIP account provided by the SIP
Proxy you are registered with. To configure the relevant SIP settings,
please refer to the instructions explained below.
3.3.1 PABX Mode (Just use 2644 only)
This quick setting is dedicated to be used for Wellgate 2644 to become a
inter-connection in between PSTN and traditional PABX. The call scenario will be
working as below:
1. For FXO incoming call, it will route to corresponding FXS directly (1 by 1)
2. For FXS outgoing call, it will route to VOIP except those prefix set in FXO
dialing Prefix.
3. For VOIP incoming call, it will route to FXS based on the called number
4. When VOIP call is failed to be called out such as register fail or network
issue, the call will be route to FXO as backup.
5. When Wellgate 26xx is malfunction or power failure, the all call will be
directly bypassed to FXO.