Wellis SAMOA User manual

USER MANUAL
SAMOA
SPA SYSTEM
www.wellis.eu
Version: 01.2014
- 1x3HP Hydromassage pumps
- Energy-efficient LAING circulation pump
- 47jets
- Hot air blower pump
- Ozone generator to water sanitzer
- Exclusive colour LED light therapy

Standard Specification
Dimensions: 2000 x 1900x 850 mm
Shell material: 6,3mm PU reinforced acrylic
Sitting places: 4persons
Reclining places:1 person
Water volume: 900 l
Net weight: 280 kg
Power requirement:1x 25A (230V) optimum
1 x 16A(230V) minimum
Total number of jets:47pc
Hydromassage pump:1X3 HP (230V/50Hz)
Hot air blower pump:1x300W (230V/50Hz)
Energy-efficient LAING circulation
pump: 1pc
Diverter: 1pc
Chromotherapy lightning : 1 lamp with 55 LEDs
Exclusive colour therapy lighting: ---
Filter system:1 set
Ozone generator:1 pc
Heating unit:
1x3kW (230V/50 Hz)
1,5”drain: 1 pc
Air inlet regulator: 3pc
Balboa BP600 control sytem:1 pc
Maintenance-free Synthetic Cabinet:1 set
Surface-treated wood frame: 1 set
Thermo cover:1 pc

WARRANTY LETTER
Serial number:…………………………………
Model:.…………………………………………
Distributor
Date of buying:
_________________________
Signature:
(stamp)
Retailer
Date of buying:
_________________________
Signature:
(stamp)
2014 Wellis Spa Limited Warranty
WARRANTY FOR E PORT
Warranty; Limitations of Liability and Damages.
Company offers a limited warranty comprised of replacement of faulty parts and offers no
reimbursement for labor of repairs outside any abnormal failure rates to be determined by both parties.
5 year on spa shell: Wellis warrants the structure of the Pool Shell against defects in workmanship and
material for a period of 5 years, subject to the limitations and conditions listed in this Warranty.
3 years on spa shell surface: The acrylic spa shell is warranted against cracking, blistering or delaminat-
ing due to defects in materials or workmanship for three years from the original date of delivery.
2 years on spa plumbing: Spa fittings and plumbing are warranted against leaks due to defects in ma-
terials or workmanship for two years from the original date of delivery. There is no labor coverage on
internal jet parts replacement, cleaning or adjusting.
2 years on standard and optional spa equipment – Balboa Control Systems, Jet Pump(s), Laing Circula-
tion Pump, Heater, WiFi modul, IR receiver: The spa equipment systems are warranted against failure
due to defects in materials or workmanship for two years from the date of delivery. Fuses, bulbs, and
seals are not covered.
2 year on Pulsar hydrotherapy system: The factory installed Pulsal hydrotherapy systems are warranted
against failure due to defects in materials or workmanship for one year from the original date of delivery.

2 year on spa cabinets/skirts: The factory installed spa cabinets/skirts are warranted against failure due
to defects in materials or workmanship for one year from the original date of delivery.
2 year on ozone generator: The ozone generator is warranted against failure due to defects in materials
or workmanship for one year from the original date of delivery.
2 year on audio system components: The factory installed audio components (i.e. power supply,
speakers, wires, etc.) are warranted against failure due to defects in materials or workmanship for one
year from the original date of delivery. There is no in-field labor service on these items.
2 year on LED lights: The factory installed LED lights are warranted against failure due to defects in
materials or workmanship for one year from the original date of delivery.
2 year on UV-C sanitizer lamp: The factory installed UV-C sanitizer lamps are warranted against failure
due to defects in materials or workmanship for one year from the original date of delivery.
2 year on ISIS Genesis disinfection system: The factory installed ISIS Genesis disinfection systems are
warranted against failure due to defects in materials or workmanship for one year from the original date
of delivery.
1 year on blower: The blower is warranted against failure due to defects in materials or workmanship
for one year from the original date of delivery.
1 year on thermo cover: The thermo cover is warranted against failure due to defects in materials or
workmanship for one year from the original date of delivery.
1 year on Wellis Spa Umbrella: The factory installed Wellis Spa Umbrellas are warranted against failure
due to defects in materials or workmanship for one year from the original date of delivery.
1 year on LCD TV system: The factory installed LCD TV systems are warranted against failure due to
defects in materials or workmanship for one year from the original date of delivery.
90 days on skimmer house: Skimmer houses are subject to water chemistry variation and are warranted
for ninety days from the original date of delivery. NO warranty on filters, spa pillows and skimmer house
tops.

WARRANTY PERFORMANCE
1. This warranty does not cover cleaning or adjusting spa or for customer error in following correct
procedures.
2. Wellis Magyarország Kft. reserves the right to substitute a spa or component of equivalent value,
either new or factory reconditioned and any such repair or replacement shall assume as its warranty
only the remaining portion of the warranty on the original product.
3. Wellis Magyarország Kft. is not liable for any costs associated with in-ground, in-deck, or in-home
installations or removal. Costs associated with installations other than standard residential portable
spa use will be the sole responsibility of the spa owner. The spa owner is responsible for any freight
and/or delivery and set up charges for a replacement spa.
4. The radio reception is not covered under warranty due to the following: The radio signal reception
may be impaired by the positioning of the spa next to or near structures, high power lines, main
power lines or metallic towers. The signal reception may be impaired if the spa is located near hills or
it is in a valley or simply outside the broadcasting range of the radio stations. The position of the spa
and radio may be “out of phase with the bandwidth” or the radio frequency. External signal reception
assistance may be required and is not part of this warranty.
5. Wellis Magyarország Kft. shall not be liable for any incidental or consequential damages for breach of
any expressed or implied warranty, breach of contract, negligence, strict liability, or any other legal
theory related to this product. All consequential expenses including loss of use, damages, or
contingent liabilities arising out of any alleged deficiencies of the spa are specifically excluded from
this warranty.
6. Warranty coverage is only extended to the original buyer. Spas purchased from anyone other than a
current Wellis Spas Authorized Dealer are specifically excluded from any warranty coverage. To
obtain warranty service, please notify your Wellis Spas Authorized Dealer in writing within 14 days of
the problem (with problem details, original proof of purchase).
. The Authorized Dealer will repair or replace any component found defective under the terms of this
warranty – and permitted by Wellis Magyarország Kft. Travelling expenses may apply outside of every
European cities.
8. If the Authorized Dealer doesn`t supply the customer with proper service, please notify Wellis
Magyarország Kft. by mail within 10 days of the problem.
9. Electrical connection: All electrical connections are required to be done by a qualified electrician
solely. The spa has to be connected to separate current circuit equipped with suitable power switch
and life safety relay. Omission of these electrical conditions/requirements entails immediate loss of
the warranty.
10. Water connection: All water connections are required to be done by a qualified plumber solely. If the
spa is placed indoor make allowances for the following special requirements: The water accumulates
around the spa so the socket cover has to be in possession of a suitable drainage. This arrangement
hinders the water in collecting.
11. Wellis Magyarország Kft. offers a limited warranty as described in the Warranty Letter.

12. Warranty claim is enforceable with this warrant letter. Irregular establishing of this warrant letter
doesn`t affect to the validity of warranty obligation. If customer doesn`t get this warrant letter from
the Authorized Dealer, it doesn`t affect to the validity of warranty obligation.
SPA WARRANTY COVERAGE WILL BE VOID UNDER THE FOLLOWING CONDITIONS
1. If damages caused by inefficient maintance of water and/or chemical dosage.
Terms of water hardness (limits): between 6-10 German degrees.
2. If the spa surface or equipment has been damaged or discolored as a result of improper water
chemistry maintenance, including sanitizers such as trichlor type chlorine, calcium hypochlorite,
sodium hypochlorite, and any other chemicals or a chemical dispenser that may rest on the spa
surface. Some household cleaners can damage the spa shell or equipment and will void this warranty
completely. Use only products that are recommended for spas.
3. If damage to the spa has resulted from an Act of God, force majeure, moving of the spa, improper
installation, unstable power conditions, customer negligence, customer abuse, weather and sunlight
damage or damage caused in shipment.
4. If damage to the spa has resulted from operation outside – temperature exceed 45°C.
5. If the spa has been subjected to any alterations, after-market product installations, misuses, abuses,
or if any repairs are attempted by anyone other than its authorised dealers.
6. If damage to the spa has resulted from improper use of thermo cover.
. If damage to the spa has resulted from clogged, dirty and/or sclerosed filter. The spa warranty will be
void if the owner does not follow all the instructions in the owners manual regarding the proper use
and care of the spa. Warranty doesn`t apply to filters!
8. If damage to the spa has resulted from improper electrical installation, voltage drop, peak voltage
and/or operation is outside the pale of + / - 10% voltage range.
Electrical conditions:
For electrical installation it is required to build a 30mA circuit breaker (life safety relay), which is just
connected to the spa (not allowed to connect any other devices). This 30 mA circuit breaker is not
permitted to be installed in the same place as the spa.
Required to install IEC, RCCB system in spa`s common surroundings.
Length of cable is 3 meters at the place of spa installed.
It is obligatory to observe all information, details and requirements which are in the product`s
installation diagram regarding elelectricity demand and drain installation.
These information can be found in the user manual, or able to download from www.wellis.eu. If you
didn`t get the document from your dealer, please contact [email protected].
9. If damage to the spa has resulted from debris in jets (i.e. sand, dirty calcium, leaves etc.).
10. Warranty doesn`t extend to the waste water manifold (drain hose), pillows, filters, bulbs and/or
pump sealings.

LIMITATIONS
The Warranty expressions specified excludes any other implied or oral undertakings. Purchasers also
have current rights under statute which will be respected by Wellis Magyarország Kft. After a period
of 12 months, for the purpose of assessing Wellis Magyarország Kft. liability, all aspects covered by
this Warranty will be treated on a pro-rata basis. Wellis Magyarország Kft. or its agents will not be
liable for any incidental or consequential loss or injury. Nor will Wellis Magyarország Kft.be liable for
costs associated with but not limited to building alterations or finishes and under no circumstances
will be liable for greater expense than the amount paid for the product.
THE SPA OWNER MUST DO EVERYTHING STATED IN THE SPA OWNERS MANUAL AND WARRANTY
LETTER TO SAFEGUARD AND MAINTAIN THE SPA!
MANUFACTURER OF YOUR SPA:
Wellis Magyarország Kft.
Registered: ..................................................................... 1118 Budapest, Budaörsi út 31/c, Hungary;
Central premise: ............................................... 23 1 Dabas, Mánteleki út hrsz: 041 Pf: , Hungary
AUTHORIZED DEALER OF YOUR SPA
Company in charge of your spa
Company name: ..................................................................................................................................
Registered: ...........................................................................................................................................
Central premise: ..................................................................................................................................
Place of complaint: ..............................................................................................................................
E-mail address: ....................................................................................................................................
Website: ...............................................................................................................................................
Phone number: ....................................................................................................................................
Fax: .......................................................................................................................................................
Person in charge of installation: .........................................................................................................
Date of installation:.............................................................................................................................

SERVICE-WORK
The announcement date of damage: _____________________________
Date of received goods/parts for repair: _____________________________
Date of the return of repaired goods/parts: ____________________________
Date of site service: _____________________________ STAMP
Improved error: _____________________________
Mode of repair: _____________________________
Failed component: _____________________________
New deadline for the warranty: __________________________
The announcement date of damage: _____________________________
Date of received goods/parts for repair: _____________________________
Date of the return of repaired goods/parts: _____________________________
Date of site service: _____________________________ STAMP
Improved error: _____________________________
Mode of repair: _____________________________
Failed component: _____________________________
New deadline for the warranty: _____________________________
The announcement date of damage: _____________________________
Date of received goods/parts for repair: _____________________________
Date of the return of repaired goods/parts: _____________________________
Date of site service: _____________________________ STAMP
Improved error: _____________________________
Mode of repair: _____________________________
Failed component: _____________________________
New deadline for the warranty: _____________________________
The announcement date of damage: _____________________________
Date of received goods/parts for repair: _____________________________
Date of the return of repaired goods/parts: ____________________________
Date of site service: _____________________________ STAMP
Improved error: _____________________________
Mode of repair: _____________________________
Failed component: _____________________________
New deadline for the warranty: _____________________________

CLEANING
GENERAL INFORMATION:
Water recirculation-filtering
The basic conditions for keeping the water of the massage basin clean are the removal of mechanical dirt
and the blending of the chemicals in the water with continuous water recirculation. In all our basins
appliances comprising of a pump and a filter are used for this purpose. The filter removes the dirt floating
in the water or at the surface of the water. Filters with paper or textile filter medium are used for the
basins. The dirt settled at the bottom of the basin is filtered out with the aid of the suction and stirring
created by the massage pumps.
Don't leave the spa expose to the sun without water or the cover, Exposure to direct sunlight can cause
solar distress of the shell material. Use and cover spa cover when spa is not in use, whether it is empty or
full. Try to deep your spa away form rain, snow, if possible build a gazebo for your spa.
1. Don't attempt to open the electrical control box . There are no user serviceable parts inside.
2. Drain, clean and refill your spa with fresh water on a regular schedule.
3. Clean the filter cartridge at least once per month.
4. Have spa users bathe before entering the spa water, showering without soap prior to enter the
spa, and using only the rinse cycle when laundering your bathing suit, will help avoiding
detergent and soap residue in spa water.
FILTER CARTRIDGE RMOVAL AND CLEANING
You spa filter cartridge can become clogged with mineral
particles of calcification from hard water. Which may
result in reduced water flow. We recommended cleaning
you filter cartridge every month.
1.Remove filter lid.
2.Unscrew filter cartridge.
3.Clean with high pressure nozzle to remove all debris
clinging to the filter.
4.Soak filter in warm water and Wellis Alga-Sokk to
remove all body oils and grime. Never use chlorine to
clean the filter! If you use textile filter, you can wash it
int he washing machine too.

The chemical equilibrium of the water
The water of the whirlpool will be clean and clear if its chemical components are in equilibrium.
1. pH-values:
The first important indicator is the pH value of the water. pH is measured in a scale between 0-14 where 7
is the neutral value. Below this level the water is acid, above it alkaline. The pH value of the human eye is
around 7.5, below 7.2 and above 7.8 the water will sting the eyes of the bather. Experiences have shown
that most problems are caused by a too high pH value. An improper value reduces the effect of the
disinfectant.
2. Water hardness:
Water hardness is determined by the quantity of calcium and magnesium salts dissolved in the water.
Hard waters contain too much of these dissolved salts and thus, left alone, scale will form. Scales can
cause significant damage both to the walls of the basin, to the piping, filter and to the heating and
engineering units. In Hungary waters are medium hard. Water hardness cannot be reduced by the addition
of chemicals, but the formation of scales can be prevented.
3. Disinfection:
Disinfectant: is the chemical that eliminates or neutralises the microorganisms (bacteria, algae, fungi,
viruses) present in the water. Microorganisms are small, microscopic organisms, which cannot be
detected with the naked eye and are continuously getting into the water through rain, wind and the body
of the bathers. If they are not eliminated they pass from one person to the other through the water (and
may cause sickness, infection). Organic matter turns the water of the basin opaque and cloudy. Most often
– as we are dealing with warm water basins – bromine or active oxygen is used.
4. Frothing:
Froth is the smaller-bigger agglomeration of the bubbles and colloid contaminants found on the surface of
the water. It is mostly caused by the mixing of the dirt, cosmetics, body care lotions, etc. that soak out of
the human skin and the chemicals. It endangers the conservation of the aesthetic appearance and
cleanliness of the water.
5. Water analysers:
There are several different types of water analysers, which are mostly used to measure chemical and
disinfectant effect. Chemical (pH); Disinfectant (Br, O
3
)
Types:
-Box containing tablets and graduated measuring glass.
-Litmus paper indicators in a box.
Replacing underwater light
1. Turn off thepower on the spa.
2. Remove plastic panel behind where the underwater light is situated.
3. There is a plug with two wires going into the back of the light.
4. Remove this plug by turning anticlockwise.
5. Replace faulty light globe with a new one.
6. Replace parts and put the plastic panel back on.

TROUBLESHOOTING

Samoa Spa system
BALBOA TP600
HOT TUB Control panel
Main screen
NAVIGATION
Navigating the entire menu structure is done with 2 or 3 buttons on the control panel. Panels that have
two Temperature buttons (Warm and Cool) can use both of them to simplify navigation and
programming where a single Temperature icon is shown.
The LIGHT Button is also used to choose the various menus and navigate each section.
Typical use of the Temperature button(s) allows changing the Set Temperature while the numbers are
flashing in the LCD. Pressing the LIGHT button while the numbers are flashing will enter the menus.
The menus can be exited with certain button presses. Simply waiting for several seconds will return the
panel operation to normal.
KEY
Indicates Alternating or Progressive Message - every 1/2 second
Indicates flashing or changing segment
A temperature button, used for “Action”
Light or dedicated “Choose” button, depending on control panel configuration
Waiting time that keeps the last change to a menu item.
Waiting time (depends on menu item) that reverts to original setting and ignores any
change to that menu item.

POWER-UP SCREENS
Each time the System powers up, a series of numbers is displayed. After the startup sequence of
numbers, the system will enter Priming Mode.
PREPARATION AND FILLING
Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system
before filling to allow as much air as possible to escape from the plumbing and the control system
during the filling process.
After turning the power on at the main power panel, the top-side panel display will go through specific
sequences. These sequences are normal and display a variety of information regarding the configuration
of the hot tub control.

PRIMING MODE – M019*
This mode will last for 4-5 minutes or you can manually exit the priming mode after the pump(s) have
primed.
*M019 is a Message Code.
Regardless of whether the priming mode ends automatically or you manually exit the priming mode, the
system will automatically return to normal heating and filtering at the end of the priming mode. During
the priming mode, the heater is disabled to allow the priming process to be completed without the
possibility of energizing the heater under low-flow or no-flow conditions. Nothing comes on
automatically, but the pump(s) can be energized by pushing the “Jet” buttons.
If the spa has a Circ Pump, it can be activated by pressing the “Light” button during Priming Mode.
EXITING PRIMING MODE
You can manually exit Priming Mode by pressing a “Temp” button (Up or Down). Note that if you do not
manually exit the priming mode as described above, the priming mode will be automatically terminated
after 4-5 minutes. Be sure that the pump(s) have been primed by this time.
Once the system has exited Priming Mode, the top-side panel will momentarily display the set
temperature but the display will not show the temperature yet, as shown below. This is because the
system requires approximately 1 minute of water flowing through the heater to determine the water
temperature and display it.
PUMPS
Press the “Jets 1” button once to turn pump 1 on or off, and to shift between low- and high-speeds if
equipped.
If left running, the pump will turn off after a time-out period. The pump 1 low-speed will time out after
30 minutes. The high-speed will time out after 15 minutes.
On non-circ systems, the low-speed of pump 1 runs when the blower or any other pump is on. If the spa
is in Ready Mode, Pump 1 low may also activate for at least 1 minute every 30 minutes to detect the spa
temperature (polling) and then to heat to the set temperature if needed. When the low-speed turns on
automatically, it cannot be deactivated from the panel, however the high speed may be started.
Circulation Pump Modes
If the system is equipped with a circ pump, it will be configured to work in one of three different ways:
1, The circ pump operates continuously (24 hours) with the exception of turning off for 30 minutes at a
time when the water temperature reaches 3°F (1.5°C) above the set temperature (most likely to happen
in very hot climates).
2, The circ pump stays on continuously, regardless of water temperature.
3, A programmable circ pump will come on when the system is checking temperature (polling), during
filter cycles, during freeze conditions, or when another pump is on.
The specific Circulation Mode that is used has been determined by the Manufacturer and cannot be
changed in the field.

FILTRATION AND OZONE
On non-circ systems, Pump 1 low and the ozone generator (if there is one) will run during filtration. On
circ systems, the ozone will run with the circ pump.
The system is factory-programmed with two filter cycles that will run 10 minutes after power-up. The
filter duration is programmable.
At the start of each filter cycle, the blower (if there is one) or Pump 2 (if there is one) will run briefly to
purge its plumbing to maintain good water quality.
FREEZE PROTECTION
If the temperature sensors within the heater detect a low enough temperature, then the pump(s) and
the blower automatically activate to provide freeze protection. The pump(s) and blower will run either
continuously or periodically depending on conditions.
In colder climates, an optional additional freeze sensor may be added to protect against freeze
conditions that may not be sensed by the standard sensors. Auxiliary freeze sensor protection acts
similarly except with the temperature thresholds determined by the switch. See your dealer for details.
CLEAN-UP CYCLE (OPTIONAL)
When a pump or blower (if there is one) is turned on by a button press, a clean-up cycle begins 30
minutes after the pump or blower is turned off or times out. The pump and the ozone generator (if
there is one) will run for 30 minutes or more, depending on the system.
ADJUSTING THE SET TEMPERATURE
When using a panel with Up and Down buttons (Temperature buttons), pressing Up or Down will cause
the temperature to flash. Pressing a temperature button again will adjust the set temperature in the
direction indicated on the button. When the LCD stops flashing, the spa will heat to the new set
temperature when required.
If the panel has a single temperature button, pressing the button will cause the temperature to flash.
Pressing the button again will cause the temperature to change in one direction (e.g. UP). After allowing
the display to stop flashing, pressing the Temperature Button will cause the temperature to flash and
the next press will change the temperature in the opposite direction (e.g. DOWN).
The temperature can be set between 60°F and 104°F.
PRESS-AND-HOLD
If a Temperature button is pressed and held when the temperature is flashing, the temperature will
continue to change until the button is released. If only one temperature button is available and the limit
of the Temperature Range is reached when the button is being held, the progression will reverse
direction.