Wells HD8799 User manual

WELLS MANUFACTURING
265 Hobson Street, Smithville, Tennessee 37166
telephone: [phone]
fax: [phone]
www.wells-mfg.com
2M-75982 Rev. H04/18
595
OWNERS MANUAL
for
HEATED DISPENSER
MODEL
HD8799 2½-Gallon
HD8802 5-Gallon
Includes:
Installation
Operation
Use & Care
Exploded View
Parts List
Wiring Diagram
Model HD8799
Heated Dispenser
IMPORTANT: DO NOT DISCARD THIS MANUAL
This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of
this appliance. Additional manuals are available from your WELLS DEALER.
THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR
INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any
questions concerning installation, operation or maintenance of this equipment.

WARRANTY EXCLUSIONS
THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY.
•Any product which has not been installed, cleaned, maintained,
or used in accordance with the directions published in the appropriate
installation sheet and/or owner’s manual as well as national and local
codes, including incorrect gas or electrical connection. Wells is not liable
for any unit which has been mishandled, abused, misapplied, subjected
to chlorides, harsh chemicals, or caustic cleaners, damaged from
exposure to hard water, modified by unauthorized personnel, damaged
by flood, fire, or other acts of nature [or God], or which have an altered
or missing serial number.
•Installation, labor, and job checkouts, calibration of heat controls, air
and gas burner/bypass/pilot adjustments, gas or electrical system
checks, voltage and phase conversions, cleaning of equipment,
or seasoning of griddle surface.
•Replacement of fuses or resetting of circuit breakers, safety controls,
or reset buttons.
•Replacement of broken or damaged glass components, quartz heating
elements, and light bulbs.
•Labor charges for all removable parts in gas charbroilers and hotplates,
including but not limited to burners, grates, and radiants.
•Any labor charges incurred by delays, waiting time, or operating
restrictions that hinder a service technician’s ability to perform service.
•Parts that fail or are damaged due to normal wear or labor for
replacement of Items that can easily be replaced during a daily cleaning
routine. such as but not limited to silicone belts, PTFE non-stick sheets,
knobs, control labels, bulbs, fuses, quartz heating elements, baskets,
racks, and grease drawers.
•Components that should be replaced when damaged or worn, but have
been field-repaired instead [eg. field-welded fry pots].
•Any loss of business or profits.
ADDITIONAL WARRANTIES
Specialty/chain specific versions may also have additional and/or
extended warranties.
LIMITED EQUIPMENT WARRANTY
Wells Manufacturing warranties new products to be free from defects
in material and/or workmanship for a period of one [1] year from the
date of original installation, except as noted below. Defects that occur
as a result of normal use, within the time period and limitations defined
in this warranty, will at Wells’ discretion have the parts replaced or
repaired by Wells or a Wells-authorized service agency.
THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS.
Repairs performed under this warranty are to be performed by a Wells-
authorized service agency. Wells will not be responsible for charges
incurred or service performed by non-authorized repair agencies.
In all cases, the nearest Wells-authorized service agency must be used.
Wells will be responsible for normal labor charges incurred in the repair
or replacement of a warrantied product within 50 miles (80.5 km) of
an authorized service agency. Time and expense charges for anything
beyond that distance will be the responsibility of the owner. All labor
will need to be performed during regular service hours. Any overtime
premium will be charged to the owner. For all shipments outside the
U.S.A. and Canada, please see the International Warranty for specific
details.
It is the responsibility of the owner to inspect and report any shipping
damage claims, hidden or otherwise, promptly following delivery.
No mileage or travel charges will be honored on any equipment that is
deemed portable. In general, equipment with a cord and plug weighing
less than 50 lb. (22.7 kg) is considered portable and should be taken or
shipped to the closest authorized service agency, transportation prepaid .
CONTACT
Should you require any assistance regarding the operation or
maintenance of any Wells equipment; write, phone, fax or email
our service department. In all correspondence mention the
model number and the serial number of your unit, as well as
the voltage or type of gas you are using.
Business hours are 8:00 a.m. to 4:30 p.m. Central Standard Time
Telephone [phone]
Fax [phone]
Email [e-mail]
www.wells-mfg.com
PRODUCTS PARTS LABOR
universal ventless hoods 2 years 1 year
canopy hoods 2 years 1 year
“Cook’n Hold” equipment [HW10,
HWSMP, LLSC7, LLSC7WA, LLSC11,
and LLSC11WA]
2 years 1 year
cast iron grates, burners, and burner
shields 1 year
original Wells parts sold to repair
Wells equipment 90 days
Service First 1 year
The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty. 2M-Z22393 • Rev A • 02.2018

M595 p/n 2M-75982 Owners Manual Heated Dispenser
1
WARRANTY
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY LISTING INFORMATION 3
INSTALLATION 4
OPERATION 5
CLEANING INSTRUCTIONS 6
TROUBLESHOOTING SUGGESTIONS 7
EXPLODED VIEW & PARTS LIST 8
WIRING DIAGRAM 10
SERVICING INSTRUCTIONS 11
PARTS & SERVICE 13
Thank You for purchasing this Wells Manufacturing appliance.
Proper installation, professional operation and consistent maintenance of this appliance will ensure that
it gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this appliance, and to use and care for
the appliance in a manner that will ensure its optimum performance.
TABLE OF CONTENTS
SPECIFICATIONS
INTRODUCTION
MODEL VOLTS WATTS AMPS POWER SUPPLY
50/60 Hz 1ø CORD
HD8799 120 200 1.7 6’ NEMA 5-15P
HD8802
HD8799 2½-Gallon Dispenser
HEIGHT OVERALL OVERALL CAPACITY FIXED
WIDTH DEPTH TEMPERATURE
20 -
11/16” 12 - 7/8” 14 - 1/4” 2 - 1/2 gallon 140ºF
(510 mm) (328 mm) (361 mm) (10 liter) (60ºC)
HD8802 5-Gallon Dispenser
HEIGHT OVERALL OVERALL CAPACITY ADJUSTABLE TO
WIDTH DEPTH TEMPERATURE
24-1/4” 14-1/4” 15” 5 gallon 170ºF
(621mm) ( 361mm) ( 381mm) (20 liter) (77ºC)

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M595 p/n 2M-75982 Owners Manual Heated Dispenser
FEATURES & OPERATING CONTROLS
Fig. 1 Features & Operating Controls
IL2955

M595 p/n 2M-75982 Owners Manual Heated Dispenser
3
WARNING: Electric Shock Hazard
All servicing requiring access to non-insulated components must be performed by qualied
service personnel. Do not open any access panels which require the use of tools. Failure to
heed this warning can result in electrical shock.
WARNING Electric Shock Hazard
Warmer must be properly grounded to prevent possible shock hazard. Electrical shock will
cause death or serious Injury.
This appliance is intended for commercial use only.
This appliance is intended for use to warm syrup for human
consumption. No other use is recommended or authorized by
the manufacturer or its agents.
This appliance is intended for use in commercial establishments,
where all operators are familiar with the appliance use,
limitations and associated hazards. Operating instructions and
warnings must be read and understood by all operators and
users.
Except as noted, this piece of equipment is made in the USA
and has American sizes on hardware. All metric conversions are
approximate and can vary in size.
The following trouble shooting, component views and parts lists
are included for general reference, and are intended for use by
qualied service personnel.
This manual should be considered a permanent part of this
appliance. The manual must remain with the appliance if it is
sold or moved to another location.
This dispenser is and listed under UL le E9253
This dispenser meets Standard 4 only when installed,
operated and maintained in accordance with the enclosed
instructions.
CAUTION: Equipment
Electrical Damage
DO NOT plug in or energize this
appliance until all Installation
Instructions are read and followed.
Damage to the warmer may
occur if these instructions are not
followed.
CAUTION:
Burn Hazard
Exposed surfaces of the appliance
may be HOT to the touch and can
cause burns.
PRECAUTIONS AND GENERAL INFORMATION
AGENCY LISTING INFORMATION

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M595 p/n 2M-75982 Owners Manual Heated Dispenser
INSTALLATION
READ THIS CAREFULLY BEFORE STARTING THE INSTALLATION
REFER TO EXPLODED VIEWS PAGE 9 FOR COMPONENT
NAMES/NUMBERS
Unpack the unit. Inspect all components for completeness and
condition. Ensure that all packing materials have been removed
from the unit.
LEVELING THE UNIT
Verify that a slip-resistant foot is installed at each corner of the
dispenser.
Set the warmer in its operating location. Be sure all four feet
touch the counter to prevent tipping.
ELECTRICIAN’S INSTALLATION INSTRUCTIONS
REFER TO ELECTRICAL SPECIFICATIONS - Page 1
Check the nameplate to determine correct electrical service
required for the warmer.
Models HD8799 and HD8802 dispensers are equipped with a
cord and plug. They requires a 115 - 125 volt circuit (50/60 Hz, 2
wire plus ground, with NEMA 5-15R receptacle).
IMPORTANT: The ground prong of the plug is part of a system
designed to protect you from electrical shock in the event of
internal damage. Never cut off the ground prong nor twist a
blade to t an existing receptacle. Contact a licensed electrician
to install the proper circuit and receptacle.
CAUTION: Equipment
Electrical Damage
DO NOT plug in or energize this
appliance until all Installation
Instructions are read and
followed. Damage to the
Brewer will occur if these
instructions are not followed.
CAUTION: Unstable
Equipment Hazard
It is very important for safety
and for proper operation that the
warmer is level and stable when
standing in its nal operating
position. Provided non-skid feet
must be installed at each corner
of the unit. Do not install this
appliance if the feet are missing
or damaged.
WARNING ELECTRIC
SHOCK HAZARD:
Warmer must be properly
grounded to prevent possible
shock hazard. Electrical shock
will cause death or serious
injury.
IMPORTANT:
Supply power must match
nameplate for voltage and
phase. Connecting to the wrong
voltage will damage the warmer
or result in decreased perfor-
mance. Such damage is not
covered by warranty.
NEMA 5-15R
RECEPTACLE
NEMA 5-15P
PLUG
GROUND
PIN

M595 p/n 2M-75982 Owners Manual Heated Dispenser
5
OPERATION
CAUTION:
Burn Hazard
Exposed surfaces of the
appliance may be HOT to the
touch and can cause burns.
NOTE: Product may continue
to ow for several seconds after
the faucet is released. Do not
remove the container until all
ow has stopped.
IMPORTANT: Your local Health
Department can advise whether
or not a particular product may
be left in the dispenser over-
night.
IMPORTANT:
Temperature adjustment to
be performed by authorized
personnel only.
PREPARATION
Prior to rst use, thoroughly clean warmer (see page 6).
Be sure faucet handle is “up” and that drip tray is in place under
faucet.
USE
Pour product into warming tank. Using pre-heated product will
reduce heat-up time.
Model HD8799 utilizes a xed thermostat to hold
product at 140ºF (60ºC).
Model HD8802 thermostat may be adjusted to hold
product at 170ºF (77ºC) maximum.
Reinstall tank cover.
Plug dispenser into an appropriate electrical receptacle. Turn
power switch to ON.
When the READY light glows, product is ready to serve:
Place an appropriate container under the faucet.
Pull the faucet handle to dispense product.
Release the handle to stop the ow of product.
NIGHTLY CLOSE
Turn the power switch to OFF and unplug the dispenser.
If required, empty the dispenser and clean.
TEMPERATURE ADJUSTMENT (Model HD8802 only)
Remove button plug from rear of dispenser to access thermostat.
Turn shaft of thermostat to adjust setpoint temperature. Turn the
shaft clockwise to increase temperature. Moving the shaft 1/8
turn will change the temperature approximately 10ºF.

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M595 p/n 2M-75982 Owners Manual Heated Dispenser
CLEANING INSTRUCTIONS
PROCEDURE: Clean Heated Dispenser
PRECAUTIONS: Disconnect dispenser from electric power.
Drain product and allow dispenser to cool.
FREQUENCY: Daily or after draining product from
dispenser
TOOLS: Mild Detergent, Clean Soft Cloth or Sponge
Long Handle Bristle Brush
1. Disconnect warmer from electric power.
Drain product and allow warmer to cool before cleaning.
2. Fill warmer with very hot water.
3. Place an appropriate container under the faucet. Use a
long handle bristle brush to stir the water while draining
the hot water from the warmer.
4. Wipe the warmer inside and out with a soft cloth or
sponge dampened with water and mild detergent.
5. Rinse the warmer inside and out with a soft cloth or
sponge dampened with clean water.
6. Wipe the tank cover with a soft cloth or sponge
dampened with water and mild detergent. Rinse with
clean water.
7. If necessary, clean the faucet and drip tray
(see page 8).
8. Allow all components to air dry, then reassemble.
Procedure is complete
CAUTION:
Electric Shock
Hazard
Do not submerge or immerse
dispenser in water.
CAUTION:
Burn Hazard
This procedure requires the
use of very hot water. Wear
protective gloves while
cleaning the warmer. Very hot
water can cause burns.
IMPORTANT:
DO NOT use steel wool, sharp
objects, or caustic, abrasive or
chlorinated cleansers to clean
the dispenser.

M595 p/n 2M-75982 Owners Manual Heated Dispenser
7
TROUBLESHOOTING SUGGESTIONS
SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY
Appliance will not heat
Not plugged in or circuit
breaker off or tripped Restore electric power to warmer
Power switch not ON Turn power switch to ON
Internal wiring damage Inspect wiring for burnt wires and
proper connections . Repair as needed
Power cord damaged Replace power cord
Thermostat damaged Replace thermostat
Power switch damaged Replace power switch
“Ready” light does not glow Light or wiring damaged Replace light and/or repair wiring
(dispenser operational) Thermostat damaged Replace thermostat
“Ready” light always glows Thermostat damaged Replace thermostat
Faucet leaks Faucet seat contaminated Clean faucet
Faucet seat cup damaged Replace seat cup

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M595 p/n 2M-75982 Owners Manual Heated Dispenser
EXPLODED VIEW & PARTS LIST
*included in 2U-87737 FAUCET ASSEMBLY
MODEL HD8799 2½-GALLON DISPENSER
Model: HD8799 2 1/2 Gallon Dispenser
ITEM PART NO DESCRIPTION QTY ITEM PART NO DESCRIPTION QTY
1 2U-87737 FAUCET ASSEMBLY 1 6 2N-75853 HEATING ELEMENT 120V 200W 1
1.1* WS-8600-15 FAUCET SPB PLASTIC (BLK) 7 2T-75863 THERMOSTAT 140ºF 120V 1
1.2* 2U-71460 SEAT CUP 8 2E-30169 SWITCH 250V DPST 1
1.3* ASSEMBLY, HANDLE & PLUNGER 9 Z1-70-07-0343 GUARD, SWITCH 1
1.4* WS-8600-27P NUT RETAINING WINGED 10 2E-70017 POWER CORD, 120V NEMA5-15P, 6’ 1
1.5* 2P-87740 SHANK, FAUCET W/O SIGHT GLASS 11 WS-68689 STRAIN RELIEF 120V STRAIGHT 1
1.6* 2U-87739 C-RING, STAINLESS STEEL 12 2J-72671 LIGHT, SIGNAL GREEN 120V 1
1.7* 2C-87741 WASHER CLEAR PLASTIC SOFT 13 2L-71747 ASSEMBLY, DRIP TRAY (pk 6) 1
1.8* 2C-87742 WASHER HARD PLASTIC (BLK) 14 2A-45728 FOOT RUBBER #8-32 THREAD 4
1.9* 2C-87743 HEX NUT, PLASTIC M17 X 1.5 (BLK) 15 2C-31053 NUT #8-32 KEP 4
2 DD-85862 ASSEMBLY, TANK BODY 1 16 2C-35736 NUT #8-32 KEP GREEN 1
3 WS-8600-6 ASSEMBLY, TANK COVER 1 17 SCREW PAN PHL #6 x 3/8 DRILL POINT 6
4 2L-75876 PANEL, TANK BOTTOM 18 2P-70275 BUTTON PLUG 3/8” 1
5 WS-8600-7 KNOB, TANK COVER 1

M595 p/n 2M-75982 Owners Manual Heated Dispenser
9
MODEL HD8802 5-GALLON DISPENSER
EXPLODED VIEW & PARTS LIST
*included in 85865 FAUCET ASSEMBLY
Model: HD8802 5 Gallon Dispenser
ITEM PART # DESCRIPTION QTY ITEM PART # DESCRIPTION QTY
1 2U-87737 FAUCET ASSEMBLY
1
6 2N-75853 HEATING ELEMENT 120V 200W 1
1.1* WS-8600-15 FAUCET SPB PLASTIC (BLK) 7 DD-304682 THERMOSTAT ADJUST 170ºF 120V 1
1.2* 2U-71460 SEAT CUP 8 2E-30330 SWITCH 250V DPST 1
1.3* ASSEMBLY, HANDLE & PLUNGER 9 Z1-70-07-0343 GUARD, SWITCH 1
1.4* WS-8600-27P NUT RETAINING WINGED 10 2E-70017 POWER CORD, 120V NEMA5-15P, 6’ 1
1.5* 2P-87740 SHANK, FAUCET W/O SIGHT GLASS 11 WS-68689 STRAIN RELIEF 120V STRAIGHT 1
1.6* 2U-87739 C-RING, STAINLESS STEEL 12 2J-72671 LIGHT, SIGNAL GREEN 120V 1
1.7* 2C-87741 WASHER CLEAR PLASTIC SOFT 13 2L-71747 ASSEMBLY, DRIP TRAY (pk 6) 1
1.8* 2C-87742 WASHER HARD PLASTIC (BLK) 14 2A-45728 FOOT RUBBER #8-32 THREAD 4
1.9* 2C-87743 HEX NUT, PLASTIC M17 X 1.5 (BLK) 15 2C-31053 NUT #8-32 KEP 4
2ASSEMBLY, TANK BODY 1 16 2C-55736 NUT #8-32 KEP GREEN 1
3 DD-8601-5 ASSEMBLY, TANK COVER 1 17 2C-73457 SCREW PAN PHL #6 x 3/8 DRILL POINT 6
4 DD-306099 PANEL, TANK BOTTOM 1 18 2P-70275 BUTTON PLUG 3/8” 2
5 WS-8600-7 KNOB, TANK COVER 1 19 DD-306100 BRACKET, THERMOSTAT MOUNTING 1

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M595 p/n 2M-75982 Owners Manual Heated Dispenser
WIRING DIAGRAM

M595 p/n 2M-75982 Owners Manual Heated Dispenser
11
CAUTION
Electric Shock
Hazard
Opening the bottom panel will
expose uninsulated electrical
components.
Disconnect dispenser from
electrical power before
removing bottom panel.
Faucet Assembly
ACCESS - BOTTOM PANEL
All internal components are accessible by removing the bottom
panel.
Remove four screws around the bottom of the warmer tank to
free bottom panel from tank assembly.
FAUCET
The faucet may be removed from the shank by turning the
winged collar clockwise.
The faucet bonnet may be removed by turning the bonnet nut
counterclockwise.
The seat cup snaps onto the end of the faucet stem.
DRIP TRAY
The grate sets in the drip tray base, and may be lifted out.
SERVICING INSTRUCTIONS

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M595 p/n 2M-75982 Owners Manual Heated Dispenser
NOTES

M595 p/n 2M-75982 Owners Manual Heated Dispenser
13
CUSTOMER SERVICE DATA
please have this information available if calling for service
RESTAURANT _____________________________ LOCATION _____________
INSTALLATION DATE ________________________ TECHNICIAN ___________
SERVICE COMPANY ________________________________________________
ADDRESS ___________________________ STATE ______ ZIP__________
TELEPHONE NUMBER (_____)_____-_________
EQUIPMENT MODEL NO. _______________ EQUIPMENT SERIAL NO. _______________
VOLTAGE: (check one)  120
PARTS & SERVICE
DESCRIPTION PART NO.
DRIP TRAY 2L-71747
IMPORTANT: Use only factory
authorized service parts and
replacement lters.
For factory authorized
service, or to order factory
authorized replacement parts,
contact your Wells authorized
service agency, or call:
Wells Manufacturing
265 Hobson Street
Smithville, Tennessee 37166 U.S.A.
Service Dept.
phone: [phone]
fax: [phone]
Service Parts Department
can supply you with the name
and telephone number of
the WELLS AUTHORIZED
SERVICE AGENCY
nearest you.

WELLS MANUFACTURING
265 Hobson Street, Smithville, Tennessee 37166
telephone: [phone]
fax: [phone]
www.wells-mfg.com