Warranty information
Each West Systems instrument is warranted by West Systems Srl to be free from defects
in material and workmanship under normal operating conditions; however, West
Systems's sole obligation under this warranty shall be to repair or replace any part of
the instrument which West Systems 's examination discloses to have been defective in
material or workmanship without charge and only under the following conditions, which
are:
1. The defects are called to the attention of West Systems in writing within one year
after the shipping date of the instrument.
2. The instrument has not been maintained, repaired or altered by anyone who was not
approved by West Systems.
3. The instrument was used in the normal, proper, and ordinary manner and has not
been abused, altered, misused, neglected, involved in an accident or damaged by act
of God or other casualty.
4. The purchaser, whether it is a distributor or direct customer of West Systems or a
distributor's customer, packs and ships or delivers the instrument to West Systems (at
West Systems 's main office in Pontedera (PI) Italy, within 30 days after West Systems
has received written notice of the defect. Unless other arrangements have been made
in writing, transportation to West Systems is at customer expense.
5. No-charge repair parts may be sent at West Systems 's sole discretion to the
purchase for installation by purchaser.
6. West Systems 's liability is limited to repair or replace any part of the instrument
without charge if West Systems 's examination disclosed that part to have been
defective in material or workmanship.
7. Before returning an instrument for repair, the Customer must obtain a Return Goods
Authorization (RGA), writing to support@westsystems.com and providing information
about part number, serial number and description of the issue. Instructions on
packaging and shipping will be e-mailed back to the Customer. The company-issued
RGA number must be displayed on the return package.
The laws of some locations may not allow the exclusion or limitation on implied
warranties or on incidental or consequential damages, so the limitations here in may
not apply directly. This warranty gives you specific legal rights, and you may already
have other rights which vary from location to location. All warranties that apply, whether
included by this contract or by law, are limited to the time period of this warranty which
is a twelve-month period commencing from the date the instrument is shipped to the
customer.
Responsibility
West shall not be held responsible for any damage to the equipment or for any physical
injury or death resulting in whole or in part from the inappropriate use, installation or
storage of the equipment, which is the result of not complying with the instructions and
warnings, and/or with the standards and regulations in force.
READ THESE INSTRUCTIONS CAREFULLY BEFORE THE FIRST USAGE.
IMPORTANT INFORMATION FOR CORRECT DISPOSAL OF THE
PRODUCT IN ACCORDANCE WITH EC DIRECTIVE 2002/96/EC.
At the end of its working life, the product must not be disposed of as urban
waste. It must be taken to a special local authority differentiated waste
collection centre or to a dealer providing this service. Disposing of a
household appliance separately avoids possible negative consequences for
the environment and health deriving from inappropriate disposal and enables the
constituent materials to be recovered to obtain significant savings in energy and
resources. As a reminder of the need to dispose of household appliances separately, the
product is marked with a crossed-out wheeled dustbin.
